Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)

3 doctors work here

Rated 7.8
Strongly recommend: 59%Neutral: 15%Don't recommend: 26%7.8
59% strongly recommend
68 reviews
Operations
8.2
8.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.7
6.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.3
8.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.4
7.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
860
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 9 offices

Abington
1245 Highland Ave
Abington, PA 19001
Bethlehem
2591 Baglyos Cir
Bethlehem, PA 18020
Fort Washington
467 Pennsylvania Ave
Fort Washington, PA 19034
King of Prussia
120 Valley Green Ln
King of Prussia, PA 19406
Lancaster
1059 Columbia Ave
Lancaster, PA 17603
Langhorne
360 Middletown Blvd Oxford Square
Langhorne, PA 19047
Lansdale
1690 Sumneytown Pike
Lansdale, PA 19446
West Chester
606 E Marshall St
West Chester, PA 19380
Wilkes Barre (closed)
150 Mundy Street MAC Bldg
Wilkes Barre, PA 18702
Show 7 more

68 patient reviews

2017 - 2018, Successful
NPS
10
NPS
10
Age 25 - 26
6 IUI
Male Factor
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Budinetz] was honest and treated my partner and I with respect at all times. She was fantastic. ... She explained everything simply so there were no misunderstandings. She did not hype us up either to where we expected results right away. She also did not push treatments that we did not feel comfortable with. ... She is super knowledgeable and wants the best for her patients.
They [Abington Repro] had great hours I could usually get to before work. They were easy to work with and overall just a great feel to the office at such a stressful time. I recommend this office and dr to everyone I know who suspects they may need help getting pregnant ... The whole office was amazing. From the front desk to the PA, they were all so understanding and compassionate
How was your experience with Tara Budinetz at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
She explained everything simply so there were no misunderstandings. She did not hype us up either to where we expected results right away. She also did not push treatments that we did not feel comfortable with.
What's one piece of advice would you give a prospective patient of Tara Budinetz at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Have an open mind and follow everything that she tells you to do. She is super knowledgeable and wants the best for her patients.
During treatment, were you treated like a number or a human with Tara Budinetz at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
She was honest and treated my partner and I with respect at all times. She was fantastic.
Describe the protocols Tara Budinetz used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
I tried clomid with my OBGYN, and then letrozole with a trigger shot. I had blood work and ultrasounds to monitor follicle growth and hormones. then I did injectable medications followed with IUI each cycle.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The whole office was amazing. From the front desk to the PA, they were all so understanding and compassionate
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
They had great hours I could usually get to before work. They were easy to work with and overall just a great feel to the office at such a stressful time. I recommend this office and dr to everyone I know who suspects they may need help getting pregnant
Describe the costs associated with your care under Tara Budinetz at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Most was covered by my insurance, we had to pay out of pocket for the medications.
10
Doctor
Tara Budinetz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Bethlehem
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
1 of 5
2015, Unknown Success
NPS
10
NPS
10
Age 34
1 Fertility Medications
Diminished Ovarian Reserve
PCOS
Immunological
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Budinetz is very caring, takes time to explain every test, procedure and medications that she wants you to start.
Felt like they were treating me as an individual not a number. Many of the nurses I had contact with [at Abington Reproductive] were great with the exception of one.
How was your experience with Tara Budinetz at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Business is very caring, takes time to explain every test, procedure and medications that she wants you to start. She makes sure that you understand everything and calls you back within a few hours of leaving a message for her.
What's one piece of advice would you give a prospective patient of Tara Budinetz at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Make sure you ask questions no question is silly or dumb.
During treatment, were you treated like a number or a human with Tara Budinetz at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Very kindly. Felt like they were treating me as an individual not a number.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Many of the nurses I had contact with were great with the exception of one.
10
Doctor
Tara Budinetz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Bethlehem
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
9
Age 39 - 40
1 IVF
Unexplained
Black or African-American
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He completed my hysteroscopy procedure and made the experience as pleasant as it could be. He did the egg retrieval procedure and made sure I had all viable information available to me and what next steps I should try to take. when it was not successful...He has excellent bedside manner especially when you have to do outpatient procedures either under anesthesia or not.
The [Sincera Reproductive Medicine] nursing staff were good and followed up the next day after each procedure. They had good bedside manner when doing outpatient procedures and ensure my care and well being while in the surgical center...The clinic is good and they keep you informed as to your treatment, next steps and appointments in advance. The only issues was they schedule a few appointments and was unaware of the time and had to follow up.
How was your experience with Larry Barmat at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He completed my hysteroscopy procedure and made the experience as pleasant as it could be. He did the egg retrieval procedure and made sure I had all viable information available to me and what next steps I should try to take. when it was not successful.
What's one piece of advice would you give a prospective patient of Larry Barmat at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He is awesome and very informative during your treatment. He tries to make the best of this sometimes frustrating situation and ensures you have all information needed to move forward in your treatment. He has excellent bedside manner especially when you have to do outpatient procedures either under anesthesia or not.
During treatment, were you treated like a number or a human with Larry Barmat at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Questions were answered and explained treatment options and results.
Describe the protocols Larry Barmat used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
Did IVF agonist protocol and even with few follicles, tried to have an egg retrieval. There were no eggs retrieved but plan was made to move forward with egg donor/ embryo treatment plan.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The nursing staff were good and followed up the next day after each procedure. They had good bedside manner when doing outpatient procedures and ensure my care and well being while in the surgical center.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The clinic is good and they keep you informed as to your treatment, next steps and appointments in advance. The only issues was they schedule a few appointments and was unaware of the time and had to follow up.
Describe the costs associated with your care under Larry Barmat at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Insurance covered most of the treatment services. Only co-payments for the office visits and surgical center fee ($50- 150)
Describe Larry Barmat's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Single embryo transfer is preferred as it limits high risk multiple pregnancy rate.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Failed to convey critical information
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Only issue was that an appointment was made with an outside facility and I was unaware of it when I received the call. I had to rearrange my schedule but it was eventually conveyed at an appointment I had prior to the outside facility appointment
10
Doctor
Larry Barmat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Fort Washington
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Unsuccessful
NPS
10
NPS
9
Age 28 - 29
2 IUI
Unexplained
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Sobel cared about us as people, always taking the time to explain treatments, medications and tests. He personally called me after each round of bloodwork to update me on the results...He never pressured us to start a new cycle before we were ready...We did 4 cycles with letrizole and a trigger shot, then added an IUI to the last 2 of those cycles. We used this protocol because no red flags appeared in my or my husbands bloodwork or testing
Several of the nursing staff [of SRM] are awesome...[clinic error]nurse sent me out once from my last appointment before our IUI without confirming the details, and when we showed up for the IUI two days later, the office didn’t have it scheduled...our insurance doesn’t cover any fertility costs, our cycles all cost a flat fee of $1000, not including medication. Our IUIs were an additional ~$400...Lots of drs, but you still get to see the same one pretty consistently
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Sobel was a great communicator and clearly explained our options, tests, and treatments. He never pressured us to start a new cycle before we were ready. He personally called me to update me on all bloodwork and tests, including my negative pregnancy tests, which helped to soften the blow of that bad news. We didn’t get pregnant through any of our cycles with Dr Sobel so far, but still plan to continue seeing him.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Speak up about what you want to do and any questions you have. Dr Sobel was accommodating with treatments I requested or explained in detail why certain treatments weren’t the best fit for us at this time.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr Sobel cared about us as people, always taking the time to explain treatments, medications and tests. He personally called me after each round of bloodwork to update me on the results, and was always very encouraging. He was very aware that this was a difficult time for us, and his communication was tailored to empathize with us.
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
We did 4 cycles with letrizole and a trigger shot, then added an IUI to the last 2 of those cycles. We used this protocol because no red flags appeared in my or my husbands bloodwork or testing. Negative pregnancy tests on all 4 cycles.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Several of the nursing staff are awesome- specifically Robyn and Tamara. There’s another nurse (can’t recall her name) at the KOP and WC offices who always seemed to be rushing me out and never gave me any next steps- she sent me out once from my last appointment before our IUI without confirming the details, and when we showed up for the IUI two days later, the office didn’t have it scheduled. Since timing was of the essence, Robyn stepped in and did our IUI rather than Dr Sobel, but I couldn’t help but be a little frustrated that we were paying for Dr Sobel to do it, and because of a fault on the office’s side, we had a nurse doing our IUI instead.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The clinic overall is great! Lots of drs, but you still get to see the same one pretty consistently. The offices have decent hours, and there are enough offices that I can always drive to one within 30 mins regardless of the date and time of my appointment.
Describe the costs associated with your care under Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Because our insurance doesn’t cover any fertility costs, our cycles all cost a flat fee of $1000, not including medication. Our IUIs were an additional ~$400
Describe Michael Sobel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
We did not do IVF so no comment
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Lost appointments
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
We showed up for our last IUI only to discover that there was a scheduling error and the dr was unavailable to complete the procedure. A nurse did it, so we were still able to do our IUI, but that cycle ended with a negative pregnancy test, and I can’t help but wonder if it would have been different if Dr Sobel has administered the IUI.
10
Doctor
Michael Sobel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
King of Prussia
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
10
Age 33
1 IVF
Male Factor
European
Income $100K - $199K
Teacher
1st of 2 Docs
Donor Sperm
Doesn't Recommend
Strongly Recommends
Unsuccessful
With the exception of the first time we met with him, he [Dr. Sobel] had no idea who we were, what our situation was, or what our journey was like, even though we divulged all of that at the first meeting. He didn't even know facts from our chart as he should have. He had no idea how many embryos we had or that we had used donor sperm...I barely saw him in office. He didn't physically have any hand in our treatment (retrieval, insemination, transfers)
I had a copay of $35 for each visit and test. An optional test ($650) and anything associated with donor sperm ($900 for purchase and storage) was out of pocket...I love that there are multiple [Sincera Reproductive Medicine] locations so you don't have to postpone any tests, labs or appointments. I was also able to go to appointments close to my work or my husband's when needed. The office staff is very considerate and friendly. They took the time to get to know you
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He was incredibly nice and compassionate at our consultation meeting. He wanted to know everything about us and our hopes and dreams. He promised that I was at the ideal age and in ideal health for the treatment we needed to do (IVF with ICSI) to be successful. That was where that kind of treatment ended. From there on he made no effort to know who we were or figure out why things weren't working for us. I barely saw him in office. He didn't physically have any hand in our treatment (retrieval, insemination, transfers) like his colleagues don't trust him either. His call to tell me each time the transfers didn't work was uncaring. He had no answers for us for what more we could do to help the process. He never gave me the information for the option of freezing our remaining donor sperm so it was discarded (like we had an extra $1,000 to buy it again for further treatment). He told me I must be depressed, that's why things weren't working. This was incredibly insensitive considering what we were going through. It turns out he missed my cycle change (ovulation impeding) in my bloodwork... An easy adjustment, as it turns out. His colleague caught it when I switched to her. She adjusted the timing of my transfer and we got a positive result. I don't think he even looked at my bloodwork.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Pick someone else.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
With the exception of the first time we met with him, he had no idea who we were, what our situation was, or what our journey was like, even though we divulged all of that at the first meeting. He didn't even know facts from our chart as he should have. He had no idea how many embryos we had or that we had used donor sperm. To us, that was a major problem.
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
We had to go right to the intensive treatment (IVF with ICSI) because of my husband's condition. There were no known medical conditions with me. We started the IVF medication for egg retrieval (12 eggs retrieved), used donor sperm to inseminate when my husband's procedure failed (8 inseminated), and did a fresh transfer. We had a total of 4 viable embryos. This transfer did not work. (3 embryos left). He gave us no indication as to reason and made no changes to our treatment. He said we had "plenty" of embryos. This is when I found out the lab discarded our remaining donor sperm because he never gave me the option or storage information in order for it to be saved. We had purchased the last of that donor's sperm, so we'd have to do the selection process all over again if we needed more sperm. He informed me of this, and unprofessional and cold is the only way to describe it. Next, we did a frozen transfer with no change and the same result. For the third try, I saw a colleague of his after a last minute schedule change. She suggested that we do one more test to get more information about my cycle. We did. The results came back normal, but because of how thorough she answered my questions, how she treated me and how she explained her rational and thinking, I switched my treatment to her.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The nursing staff wants to see you succeed and are very compassionate when things don't go well. They cried with me and hugged me when I needed it. They were wonderful.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I love that there are multiple locations so you don't have to postpone any tests, labs or appointments. I was also able to go to appointments close to my work or my husband's when needed. The office staff is very considerate and friendly. They took the time to get to know you. The nurse who draws blood at each location would do the same and they would send good vibes and wishes when it was time to test for pregnancy. They want to see you succeed.
Describe the costs associated with your care under Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
My costs were mostly covered by my amazing health insurance. I had a copay of $35 for each visit and test. An optional test ($650) and anything associated with donor sperm ($900 for purchase and storage) was out of pocket.
Describe Michael Sobel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
He told me he wouldn't do a multiple transfer because I wasn't 35 yet. That was his reasoning and I should have realized he was incompetent right there. Yes those were the guidelines but he couldn't explain why they were the guidelines and what would constitute a reason to ignore them. He just didn't know why, he just knew the "rule".
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The lack of information was due to Dr. Sobel's incompetence. He didn't communicate well with patience or his nurses. I heard him berate the nurses on more than one occasion when they had to ask him a question he never answered for me, like they should already know. He also blamed the nurses for not informing me of my options with my donor sperm storage. He was the person I spoke to about the donor sperm, I never spoke to a nurse about it.
0
Doctor
Michael Sobel
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
1 of 5
Adaptability
1 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
King of Prussia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
5
Age 30
4 IUI
Male Factor
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Sobel was never there. When he was he was so out of the loop that he had no idea who we were what we were doing or why. Our first impression was that he seemed very compassionate, but we saw his true colors pretty soon after when he did not care at all about us or our treatments, how they effected my wife, and myself....He had my wife take Clomid for a cycle by itself to see how she responded. Then we tried Letrozole and had 4 IUIs with the Letrozole.
The nurse [Sincera Repro Med] sent an extremely unprofessional email to me by mistake. It was rude and uncalled for, we never received an apology. We were told we could not have an appointment with Dr. Sobel for an explanation on our treatment plan. We received conflicting information between the PA and Nurse with Dr. Sobel....Robin was rude, was not compassionate at all, and was extremely unprofessional. She would get annoyed when you asked questions, but did not do a sufficient job explaining things. Of course you never got to see Dr. Sobel so you only had Robin and Sarah the Physicians Assistant to go to.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Sobel was never there. When he was he was so out of the loop that he had no idea who we were what we were doing or why. Our first impression was that he seemed very compassionate, but we saw his true colors pretty soon after when he did not care at all about us or our treatments, how they effected my wife, and myself.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Do your research yourself because he explains things to you like you are an idiot and leaves out important information.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He did not know anything about us or our case.
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
He had my wife take Clomid for a cycle by itself to see how she responded. Then we tried Letrozole and had 4 IUIs with the Letrozole. We switched because she did not have a good response to Clomid. We were told originally that we would probably only do 3 IUI's, but through miscommunication and poor treatment we went through a fourth. When my wife tried to ask why it changed we received a very unprofessional email from his nurse. Hind sight we should have left then, but we went through the fourth IUI with the same result.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: Robin)
Robin was rude, was not compassionate at all, and was extremely unprofessional. She would get annoyed when you asked questions, but did not do a sufficient job explaining things. Of course you never got to see Dr. Sobel so you only had Robin and Sarah the Physicians Assistant to go to. Robin also sent an email to me that she intended to only send to the PA where she said unprofessional things about my wife and our situation. She did NOT mean to send it to me, and we never received an apology. She was unorganized and things would take forever to go over with her, and it was not because of her explanations because they were short and not helpful.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
It is a branch location to an Abington PA office. You are treated like a branch. You do not have access to the doctor, you have to travel for large appointments, and you only deal with the nurse or PA. It is in a damp basement and has very outdated equipment. Other branches do not have outdated equipment.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The nurse sent an extremely unprofessional email to me by mistake. It was rude and uncalled for, we never received an apology. We were told we could not have an appointment with Dr. Sobel for an explanation on our treatment plan. We received conflicting information between the PA and Nurse with Dr. Sobel.
0
Doctor
Michael Sobel
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
4 of 5
Adaptability
1 of 5
5
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
0
NPS
0
Age 28
4 IUI
Male Factor
Unexplained
European
Income $100K - $199K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Our first impression was that he [Dr. Sobel] was overly sensitive. We commented how I’m sure some couples need that, but we wanted to hear facts and base our decisions off of reason. ... He would call every so often, with lab results but not usually. He was unclear with his reasonings to do certain things ... Did not know our names, did not remember conversations we had. Very impersonal.
It is a branch location [Sincera Reproductive Medicine] for a larger branch in Abington PA. You are treated like a branch. It is small in a basement. You might have to drive to Abington or other locations where they do not treat you well either. ... Robin was extremely unprofessional. Not only did she contradict what Dr. Sobel said to us, she also sent an email to my husband BY MISTAKE, meaning to only send it to the PA, saying unprofessional things about me. I never received an apology, just an excuse. She lied to me saying she spoke with Dr. Sobel when she did not, and told me I could not make an appointment to have a consultation with him.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Our first impression was that he was overly sensitive. We commented how I’m sure some couples need that, but we wanted to hear facts and base our decisions off of reason. We then did not see or deal with him, he handed everything off to his physicians assistant. They gave us conflicting information, constantly. He would call every so often, with lab results but not usually. He was unclear with his reasonings to do certain things, and again his staff (PA and nurse) conflicted his information to us.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Ask for facts.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He did not know anything about us. At a consultation we had with him we was reading our chart and regurgitated info at us, and wasn’t even correct about some of it. Did not know our names, did not remember conversations we had. Very impersonal.
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
We did a Clomid cycle with no IUI and had “good results” but no pregnancy so we did Clomid again with the intent of an IUI but my body did not respond the same way. We switched to Letrozole and had four IUIs all unsuccessful.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: Robin)
Robin was extremely unprofessional. Not only did she contradict what Dr. Sobel said to us, she also sent an email to my husband BY MISTAKE, meaning to only send it to the PA, saying unprofessional things about me. I never received an apology, just an excuse. She lied to me saying she spoke with Dr. Sobel when she did not, and told me I could not make an appointment to have a consultation with him.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
It is a branch location for a larger branch in Abington PA. You are treated like a branch. It is small in a basement. You might have to drive to Abington or other locations where they do not treat you well either.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Michael Sobel
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2015 - 2019, Unknown Success
NPS
10
NPS
10
Age 27 - 31
3 Fertility Medications
Unexplained
European
Income $50K - $99K
Entrepreneur
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I truly was pleased and impressed by how he [Dr. Sobel] treated me as a patient. He cared about our life, our goals, and our vision for our fertility journey. He was honest, but with a caring heart. He explained things in detail and took time to make sure my husband and I understood.... When he found that I had a septum in my uterus, he moved forward with removing the septum before any pregnancy. I also had the HSG done to check my tubes.
Small office [Abington Repro Med] tucked away in a basement so the location is not the most ideal - felt slightly claustrophobic in the building. They have a great staff and very clean office. The office is a branch office, so it is not a top-of-the-notch facility. However, we felt welcomed.... We would meet with her [nurse] at the end of every appointment, and she is would explain the next steps. She was great at communicating and answering questions. She was the one who would go over all the details of the process of medicated cycles.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
I truly was pleased and impressed by how he treated me as a patient. He cared about our life, our goals, and our vision for our fertility journey. He was honest, but with a caring heart. He explained things in detail and took time to make sure my husband and I understood. Bedside manners we're top notch, always making sure I was comfortable with everything.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Be honest and open about your vision/goal for your fertility journey. He respects wishes (example: we want to go as natural as possible) of you both.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He genuinely seemed to care about myself and my husband. He'd answer our questions, and he was sensitive to our emotions through the process.
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
I did medicated cycles with ultrasounds to track the process. They were very structured with how the process went, and gave a complete outline of the process. It was easy to follow. Medications, ultrasounds, and blood work. He also did a great workup of exploratory diagnosis of our fertility. When he found that I had a septum in my uterus, he moved forward with removing the septum before any pregnancy. I also had the HSG done to check my tubes.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: (forget her name))
We would meet with her at the end of every appointment, and she is would explain the next steps. She was great at communicating and answering questions. She was the one who would go over all the details of the process of medicated cycles.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Small office tucked away in a basement so the location is not the most ideal - felt slightly claustrophobic in the building. They have a great staff and very clean office. The office is a branch office, so it is not a top-of-the-notch facility. However, we felt welcomed.
Describe the costs associated with your care under Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Insurance covered the diagnostic testing. It was about $1000-$1500 per medicated cycle, and only about $20-30 per cycle for the medication. Per visit was our copay of $40.
Describe Michael Sobel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
N/A
10
Doctor
Michael Sobel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
7
NPS
7
Age 29
1 Fertility Medications
PCOS
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Neutral
Unsuccessful
We only say Dr. Sobel 2 times during our cucle- first to confirm our pregnancy, and to do my D & C after miscarriage...He is very clinical, but also very knowledgeable...I only did he Clomid challenge so far. Surprisingly my body responded well and I became pregnant the first try. I lost the baby at 7 1/2 weeks. We will be trying Clomid with IUI next...I was not given any advise or guidance after my miscarriage and had to contact my OBGYN to find a therapist that deals with infertility and loss of pregnancy on my own.
[The nurses at Abington Reproductive were] Not very compassionate or sensitive. I was told to prepare to miscarry at each appointment and given no additional information or support. I left each appointment in tears and anxious...I was told I would be given my HCG and hormone levels after each blood draw. I had to cal multiple times to receive my results. I was told by one nurse that my estrogen levels were low, and the doctor said they were fine. A lot of unneeded stress and confusion were the result of the miscommunications.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He is very clinical, but also very knowledgeable. Fertility is such an emotional and complicated process, but it is difficult to have a doctor that is real and compassionate at the same time. We only say Dr. Sobel 2 times during our cucle- first to confirm our pregnancy, and to do my D & C after miscarriage.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Be prepared to be told negative information at each appointment. The staff will share all information regardless of your emotional state. I was not given any advise or guidance after my miscarriage and had to contact my OBGYN to find a therapist that deals with infertility and loss of pregnancy on my own.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Since we were new we were always being reintroduced to the same staff. Hopefully over time they will recognize us and make us feel more welcome.
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
I only did he Clomid challenge so far. Surprisingly my body responded well and I became pregnant the first try. I lost the baby at 7 1/2 weeks. We will be trying Clomid with IUI next.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Not very compassionate or sensitive. I was told to prepare to miscarry at each appointment and given no additional information or support. I left each appointment in tears and anxious.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
They are very flexiable and allowed me to be seen by multiple doctors and at all locations. There was some miscommunication between all of the locations, but they were able to accommodate to my schedule.
Describe the costs associated with your care under Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
My first cycle was covered under insurance, but moving forward will be out of pocket. Each IUI will cost $1400 a month.
Describe Michael Sobel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
N/a
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Failed to call with results
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I was told I would be given my HCG and hormone levels after each blood draw. I had to cal multiple times to receive my results. I was told by one nurse that my estrogen levels were low, and the doctor said they were fine. A lot of unneeded stress and confusion were the result of the miscommunications.
7
Doctor
Michael Sobel
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2017, Successful
NPS
9
NPS
7
Age 27
1 Fertility Medications
Male Factor
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr. Sobel is very knowledgeable and also caring. He stays up to date with research and implements that in his practice. He has high expectations with numbers (lab results, endometrium thickness), which I feel is a good thing. I had a lab result which was in the normal range, but barely. He called me and explained we need to add on a medication to get that closer to the middle of the normal range, which is better for trying to conceive. I do not know how many other doctors would do that.
I think the clinic in Lancaster [Abington Reproductive] needs to be renovated. The equipment is old and the exam rooms small. It works overall, but updates would be nice.... Robin is by leaps and bounds the best nurse I have ever known. She is incredibly intelligent, knows what Dr. Sobel wants, and is very fast when responding to questions via email. It seems like she makes the wheels turn in the office.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Sobel is very knowledgeable and also caring. He stays up to date with research and implements that in his practice. He has high expectations with numbers (lab results, endometrium thickness), which I feel is a good thing. I had a lab result which was in the normal range, but barely. He called me and explained we need to add on a medication to get that closer to the middle of the normal range, which is better for trying to conceive. I do not know how many other doctors would do that.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Trust his judgement!
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He remembers his patients and makes you feel welcome.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: Robin)
Robin is by leaps and bounds the best nurse I have ever known. She is incredibly intelligent, knows what Dr. Sobel wants, and is very fast when responding to questions via email. It seems like she makes the wheels turn in the office.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I think the clinic in Lancaster needs to be renovated. The equipment is old and the exam rooms small. It works overall, but updates would be nice.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Lost appointments
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
We brought in my husband's first semen analysis and had a specific appointment time to do so. We checked in at the front desk, with both of our names. We sat in the waiting room for 20+ minutes (my husband holding his sample in his armpit to keep it warm), I had a weird feeling they didn't know he had his sample, so I mentioned it to them. The lady at the front desk gave a very concerned look and advised us that the courier had already left with the rest of the samples (he came and went all while we were sitting in the waiting room with the sample). Part of this may have been my fault for not speaking up sooner, but I didn't want to seem rude by asking what was taking so long to get my husband's sample. They made it right by calling the courier back to pick up my husband's sample, but not after biting my lip in attempts to hold back the tears of frustration.
9
Doctor
Michael Sobel
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
10
Age 31 - 32
1 IUI
Male Factor
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
Very understanding, does not waste your time. He sets a plan and sticks to it. Explains everything that happens with the process. He works great with the main nurse. They both work together as a team to establish what will happen with the fertility process. ... I was on clomid for the first course to increase my chances with strengthening my ovulation. The clomid did make me ovulate however I produced too many follicles. So no IUI that round. I then did Letrozole and IUI my second round. My husband has low sperm count but the IUI was not successful and due to the Pandemic we are unable to get further rounds of IUI till the Pandemic ends
Strengths organized and professional. The staff [is very nice and compassionate which is nice because the infertility journey is very stressful. Weakness the lab tech does not explain what labs she is drawing. I would like an explanation of what labs were taken each time I was there ... [nurses] Great communication. The staff gets back to you within a day of leaving a message.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Very understanding, does not waste your time. He sets a plan and sticks to it. Explains everything that happens with the process. He works great with the main nurse. They both work together as a team to establish what will happen with the fertility process.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Just be ready for a lot of testing an information given to you.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He is very caring and understanding. He takes time to get to know his patients
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
I was on clomid for the first course to increase my chances with strengthening my ovulation. The clomid did make me ovulate however I produced too many follicles. So no IUI that round. I then did Letrozole and IUI my second round. My husband has low sperm count but the IUI was not successful and due to the Pandemic we are unable to get further rounds of IUI till the Pandemic ends
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: Laurie)
Great communication. The staff gets back to you within a day of leaving a message.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Strengths organized and professional. The staff is very nice and compassionate which is nice because the infertility journey is very stressful. Weakness the lab tech does not explain what labs she is drawing. I would like an explanation of what labs were taken each time I was there
Describe the costs associated with your care under Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
My insurance covered 70% after I met my deductible, my bill was around 60 co pay for every appt and the procedures were billed over 2,000
Describe Michael Sobel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Did not have that done
8
Doctor
Michael Sobel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017, Unsuccessful
NPS
6
NPS
3
Age 30
Unexplained
European
Income $100K - $199K
Graphic Designer
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Sobel is a great guy, but in our case, lacked insight to get my husband's sperm cultured for an infection that ultimately prevented us from getting pregnant. His sperm would not fertilize an egg, but we didn't know that until 1 year into treatment and several thousand dollars later.... We went through rigorous blood work, appointments, and 3 IUI treatments, none of which were successful because of this oversight...Dr Sobel has wonderful bedside manner and the nurses were kind. We felt listened to....
The office [Abington Repro Med] atmosphere leaves a lot to be desired. No natural light, low ceilings, and small exam rooms. They would really benefit from changing offices. The room where you go over treatment is also out in the open and only divided by a small partition which doesn't seem very private....Dr Sobel has wonderful bedside manner and the nurses were kind. We felt listened to....IUIs were about $1,500 each...Good with email, prompt.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Sobel is a great guy, but in our case, lacked insight to get my husband's sperm cultured for an infection that ultimately prevented us from getting pregnant. His sperm would not fertilize an egg, but we didn't know that until 1 year into treatment and several thousand dollars later. The infection is cleared with a simple course of antibiotics. We went through rigorous blood work, appointments, and 3 IUI treatments, none of which were successful because of this oversight. Changed doctors, they flagged it right away. Get a second opinion.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Talk to someone who has battled infertility before. They will help you understand more than your doctor can in a one hour session, plus you will need a lifeline when your head is spinning after an appointment. Don't be afraid to ask questions and ask them to repeat or re-explain. Keep a calendar or journal of treatment so you can refer back - you WILL forget.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr Sobel has wonderful bedside manner and the nurses were kind. We felt listened to.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: Robin)
Good with email, prompt.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The office atmosphere leaves a lot to be desired. No natural light, low ceilings, and small exam rooms. They would really benefit from changing offices. The room where you go over treatment is also out in the open and only divided by a small partition which doesn't seem very private.
Describe the costs associated with your care under Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
IUIs were about $1,500 each
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to convey critical information
6
Doctor
Michael Sobel
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
3
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
NPS
9
NPS
9
Age 29 - 30
4 IUI
1 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Sobel] was very compassionate throughout our treatment. He always took the time to process with us and gave us hope without sugar-coating the chances...He was excellent, even though it was a tough road, he explained everything and walked though it with us. He gave us a realistic understanding of what our chances were despite having unexplained infertility...if you want excellent bedside manner, you can’t go wrong with choosing him.
I think the location is a strength—Abington is located near Philadelphia yet you get to access their services locally. Because it’s a smaller facility, you will feel like you’re talking to family. You will get to know the staff in a raw and emotionally vulnerable way, and they will support you as though you are family...We tried 4 rounds of IUI (according to Dr. Sobel, we had an 80% chance of conceiving after 4 attempts). We had one chemical pregnancy but was not successful in conceiving. We then had a lot of hope that IVF would be our final treatment, hopeful that it would result in a baby. Unfortunately for us, it didn’t result in a pregnancy.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He was excellent, even though it was a tough road, he explained everything and walked though it with us. He gave us a realistic understanding of what our chances were despite having unexplained infertility.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
I would say if you want excellent bedside manner, you can’t go wrong with choosing him.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Sober was very compassionate throughout our treatment. He always took the time to process with us and gave us hope without sugar-coating the chances.
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
After we had tried a few months of Chlomid with our OB, we went to Dr. Sobel. We tried 4 rounds of IUI (according to Dr. Sobel, we had an 80% chance of conceiving after 4 attempts). We had one chemical pregnancy but was not successful in conceiving. We then had a lot of hope that IVF would be our final treatment, hopeful that it would result in a baby. Unfortunately for us, it didn’t result in a pregnancy.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I think the location is a strength—Abington is located near Philadelphia yet you get to access their services locally. Because it’s a smaller facility, you will feel like you’re talking to family. You will get to know the staff in a raw and emotionally vulnerable way, and they will support you as though you are family.
9
Doctor
Michael Sobel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
9
NPS
9
Age 35 - 36
1 IUI
Unexplained
European
Income $50K - $99K
Teacher
1st of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Sobel] was very pleasant to work with. I felt comfortable under his care. He clearly explained options and answered my questions. He performed a procedure the other practice had never mentioned. I had the stomach flu just prior to my scheduled hysteroscopy, and he quickly called back to address that....He was very compassionate and easy to talk to. I was hesitant to see a male doctor, but I was very comfortable with him....
The need to travel to Abington if we did IVF or for specialty sperm testing. Otherwise, I was pleased with the practice [Abington Repro - Toll - Lanc]. I appreciated suggestions of vitamins to take during cycle. I only worked with them for one cycle...[Nurse] Robin was very kind, compassionate, and helpful...One cycle after hysteroscopy to repair uterine septum (undiagnosed at other practice.) Only did Femara with no injectibles and IUI which was less than previous practice.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He was very pleasant to work with. I felt comfortable under his care. He clearly explained options and answered my questions. He performed a procedure the other practice had never mentioned. I had the stomach flu just prior to my scheduled hysteroscopy, and he quickly called back to address that.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Ask questions - he was always willing to answer.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He was very compassionate and easy to talk to. I was hesitant to see a male doctor, but I was very comfortable with him.
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
One cycle after hysteroscopy to repair uterine septum (undiagnosed at other practice.) Only did Femara with no injectibles and IUI which was less than previous practice. Positive pregnancy test.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: Robin)
Robin was very kind, compassionate, and helpful
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The need to travel to Abington if we did IVF or for specialty sperm testing. Otherwise, I was pleased with the practice. I appreciated suggestions of vitamins to take during cycle. I only worked with them for one cycle, so I don't have a lot of experience.
9
Doctor
Michael Sobel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019 - 2020, Unknown Success
NPS
9
NPS
10
Age 28 - 29
1 Fertility Medications
Male Factor
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Annette Lee is extremely knowledgable and has a list of other doctors that she can refer you to if needed...She was available in person and over the phone. She would call personally anytime she had results to share...I had blood work drawn to see if I had any underlying causes. Once that was done, she recommended I have an HSG and Hysteroscopy. I was then put on Clomid to see if I could get pregnant from that. I went back for bloodwork and I was not pregnant. She recommended us to do IVF because IUI would not be successful for us.
Strengths [of Sincera Reproductive Medicine]: Staff is very nice and knowledgable. Clean facility. They provide you will lots of resources. Weaknesses: The front desk lady is not always the nicest but if you are nice to her she will be nice back...It is hard to tell what everything costed because it was all through Axia Women's health. When I was at the office I did not have to pay. Bloodwork, HSG, Hysteroscopy was billed to me through Asia Women's Health. I have paid close to $3,000 so far just for bloodwork
How was your experience with Annette Lee at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Annette Lee is extremely knowledgable and has a list of other doctors that she can refer you to if needed. She referred my husband to a Reproductive Urologist that she trusts. The nurses were extremely nice and compassionate. I have never felt uncomfortable or that I did not belong there. I would always recommend Sincera to anyone having infertility problems.
What's one piece of advice would you give a prospective patient of Annette Lee at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Trust her! She knows her stuff! Always ask questions because she knows her stuff.
During treatment, were you treated like a number or a human with Annette Lee at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Annette took her time to explain how women get pregnant and how male infertility can impact your chances of a pregnancy. She was available in person and over the phone. She would call personally anytime she had results to share. She is very knowledgable and knows her information.
Describe the protocols Annette Lee used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
When I first arrived to Annette's office I had blood work drawn to see if I had any underlying causes. Once that was done, she recommended I have an HSG and Hysteroscopy. I was then put on Clomid to see if I could get pregnant from that. I went back for bloodwork and I was not pregnant. She recommended us to do IVF because IUI would not be successful for us.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The nursing staff was very nice and compassionate and very knowledgable. They were nice every time I saw them. So nice and understanding and easy to talk to.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Strengths: Staff is very nice and knowledgable. Clean facility. They provide you will lots of resources. Weaknesses: The front desk lady is not always the nicest but if you are nice to her she will be nice back
Describe the costs associated with your care under Annette Lee at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
It is hard to tell what everything costed because it was all through Axia Women's health. When I was at the office I did not have to pay. Bloodwork, HSG, Hysteroscopy was billed to me through Asia Women's Health. I have paid close to $3,000 so far just for bloodwork
Describe Annette Lee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
No information available
9
Doctor
Annette Lee
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 28
3 IUI
Unexplained
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We were planning on doing medicated IUIs with Chlomid [with Dr. Sobel] until that stopped working for my body, so we switched to letrozole which seems to be working. We have done this for three IUIs and plan on doing one more then we will meet again and talk about future strategies of number four is not successful...Only saw Dr. Sobel once through my 3 IUIs...He has very kind and caring bedside manor. His team works together to accomplish his goals. He calls mid cycle to let you know your blood results, and his team works hard to make sure you feel comfortable during procedures.
Sarah [nurse at Abington Reproductive Medicine] is amazing, she keeps us informed and comfortable at all times...About $1,000 per [IUI] cycle plus additional costs for medications and proceedures...I think they do a great job with anonymity. Their waiting room is what you would expect. The clinic itself is basically a basement but they have it brightened up. They are kind and want the best for you...We were planning on doing medicated IUIs with Chlomid until that stopped working for my body, so we switched to letrozole which seems to be working. We have done this for three IUIs and plan on doing one more then we will meet again and talk about future strategies of number four is not successful.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
He has very kind and caring bedside manor. His team works together to accomplish his goals. He calls mid cycle to let you know your blood results, and his team works hard to make sure you feel comfortable during procedures.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Make sure you know what the expectations are moving forward and be sure you are on the same page, they want to make sure you are comfortable with your treatments.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Only saw Dr. Sobel once through my 3 IUIs, his PA Sarah is amazing and his nurse Robin is nice but treats you like a number.
Describe the protocols Michael Sobel used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
We were planning on doing medicated IUIs with Chlomid until that stopped working for my body, so we switched to letrozole which seems to be working. We have done this for three IUIs and plan on doing one more then we will meet again and talk about future strategies of number four is not successful.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: Sarah Tangert PA)
Sarah is amazing, she keeps us informed and comfortable at all times.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I think they do a great job with anonymity. Their waiting room is what you would expect. The clinic itself is basically a basement but they have it brightened up. They are kind and want the best for you.
Describe the costs associated with your care under Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
About $1,000 per cycle plus additional costs for medications and proceedures.
10
Doctor
Michael Sobel
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lancaster
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2019, Successful
NPS
9
NPS
9
Age 26 - 33
1 IUI
1 IVF
Anovulation
PCOS
Income $50K - $99K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Nichols was amazing from our first appointment to our last one. She listens without interrupting. Answers the most insane questions without judgement. Is willing to try anything. Will explain information countless times until you understand. She’s compassionate, positive, friendly and understanding...I have PCOS and do not ovulate on my own. We started with an injectible cycle that was turned to an IVF cycle when I overproduced follicles. We did a fresh transfer, and then four frozen transfers before a positive pregnancy. When trying for a second, we attempted one round of IUI with IVF being recommended moving forward...I was diagnosed with a bicornuate uterus. Nichols only recommended one embryo at a time for my safety
Nurses [at Abington Reproductive Medicine] were incredibly helpful. Would offer free samples if available, because they knew we struggled to keep up with paying for everything...Strengths of the office would be the availability of doctors appointments and the communication with the nurses. They take the time to explain everything in greater detail. The only weakness is when you call, there is only one number for all of the offices. So you may not get the office you normally visit and will have to leave a message and wait until later in the day for a call back.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Nichols was amazing from our first appointment to our last one. She listens without interrupting. Answers the most insane questions without judgement. Is willing to try anything. Will explain information countless times until you understand. She’s compassionate, positive, friendly and understanding.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Don’t be afraid to say anything! It’s a judgement free zone with Dr Nichols.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Nichols was incredible at making you feel like she was fighting right along with you. She was positive but realistic.
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
I have PCOS and do not ovulate on my own. We started with an injectible cycle that was turned to an IVF cycle when I overproduced follicles. We did a fresh transfer, and then four frozen transfers before a positive pregnancy. When trying for a second, we attempted one round of IUI with IVF being recommended moving forward.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Nurses were incredibly helpful. Would offer free samples if available, because they knew we struggled to keep up with paying for everything.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Strengths of the office would be the availability of doctors appointments and the communication with the nurses. They take the time to explain everything in greater detail. The only weakness is when you call, there is only one number for all of the offices. So you may not get the office you normally visit and will have to leave a message and wait until later in the day for a call back.
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Around $20,000?
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I was diagnosed with a bicornuate uterus. Nichols only recommended one embryo at a time for my safety
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Failed to order appropriate test
9
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Langhorne
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
7
NPS
4
Age 38
2 IUI
Anovulation
PCOS
Ashkenazi Jewish
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
Dr. Nichols spent a lot of time reviewing results and outlining treatment, but I rarely saw her after the initial consult. She also provided a more optimistic outlook on my treatment than what actually resulted...Stay consistent with the other providers in the office. Having one doctor say IUI should work while another says 5-10% is not promising....
The issue with the nursing staff [at Sincera Reproductive Medicine] is that it is a revolving door at Langhorne. Initially I saw the same people for each appointment, then a month later it was a new person at every visit. They were all training and I felt that my patient experience suffered as a result...I was also provided inaccurate information about costs, which resulted in me spending $5000 more than I had budgeted.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Nichols spent a lot of time reviewing results and outlining treatment, but I rarely saw her after the initial consult. She also provided a more optimistic outlook on my treatment than what actually resulted.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Stay consistent with the other providers in the office. Having one doctor say IUI should work while another says 5-10% is not promising.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Nichols was always very professional and caring, when I saw her b
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
Letrozole cycle, ovidrel and IUI. After the testing cycle, it was determined that I responded well to letrozole and produced one follicle each time.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The issue with the nursing staff is that it is a revolving door at Langhorne. Initially I saw the same people for each appointment, then a month later it was a new person at every visit. They were all training and I felt that my patient experience suffered as a result.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The Langhorne office’s nursing staff is constantly changing and the process of drawing blood is a nightmare. The new employees would use me as a pin cushion, turning routine monitoring appointments into a dreaded nightmare. I am not a “difficult stick” but the new employees were always struggling, would call in a PA to help and then leave the room. How is that learning?
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
$1000 for monitored cycle. $380 for IUI. Additional lab work that was not included in this bundle price.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Failed to call with results
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
My issues with the clinic were in my third cycle when the entire nursing staff changed. Calm, fast appointments became stressful and long. I brought this to the attention of several staff members and there did not seem to a concern. I was also provided inaccurate information about costs, which resulted in me spending $5000 more than I had budgeted.
7
Doctor
Jennifer Nichols
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
4
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Langhorne
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
9
NPS
10
Age 36 - 38
3 IVF
Diminished Ovarian Reserve
Unexplained
Income $100K - $199K
Business Executive
2nd of 3 Docs
6 IUI With Other Docs
2 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Barmat is very direct but very honest and upfront. He genuinely cares but will not waste your time on things he does not feel are necessary or that will not work. I've always felt like he had my best interest and truly cared.... Testosterone protocols, which allowed for the follicles to start around the same time. I often experienced issues where one follicle would take off in size and this protocol has brought me the most success with number of eggs retrieved.
Billing [Abington Reproductive Med] lacks on communication and responsiveness. A great group of doctors, however they all have different approaches or suggestions which at times is conflicting and confusing.... Overall the nurses are great. There are a few that I felt had attitude in their tone. I do understand the job is demanding but as infertility patients we are extremely vulnerable. I do not think any were lacking knowledge or assistance but some were definitely more friendly and more compassionate then others.
How was your experience with Larry Barmat at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Very smart, looks at your best interest and never seems about the money. Listens and provides honest feedback. Supports thoughts and ideas but also only within reason. Goes through all options, discussed experimental ideas but then advises if not necessary for your current situation. Compassionate but not too emotional.
What's one piece of advice would you give a prospective patient of Larry Barmat at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
His empathy can appear dry.
During treatment, were you treated like a number or a human with Larry Barmat at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Barmat is very direct but very honest and upfront. He genuinely cares but will not waste your time on things he does not feel are necessary or that will not work. I've always felt like he had my best interest and truly cared.
Describe the protocols Larry Barmat used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
Testosterone protocols, which allowed for the follicles to start around the same time. I often experienced issues where one follicle would take off in size and this protocol has brought me the most success with number of eggs retrieved.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Overall the nurses are great. There are a few that I felt had attitude in their tone. I do understand the job is demanding but as infertility patients we are extremely vulnerable. I do not think any were lacking knowledge or assistance but some were definitely more friendly and more compassionate then others.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Billing lacks on communication and responsiveness. A great group of doctors, however they all have different approaches or suggestions which at times is conflicting and confusing. Nurses are thorough and responsive. Biggest negative is billing area.
Describe the costs associated with your care under Larry Barmat at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Cost were in range with other facilities and average cost in general.
Describe Larry Barmat's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Typically, I was allowed to transfer 2. They always explained everything in full detail.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Failed to call with results
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
My blood draw was never sent out which caused delays in results. Was also missed in a call back once.
9
Doctor
Larry Barmat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Langhorne
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 35 - 36
1 IUI
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Nichols was supportive and compassionate. She oversaw my testing and I got pregnant on my first IUI try. She then preformed weekly ultrasounds until I graduated at 10 weeks. She was good about explaining what was on the screen and answering any questions I had about what to expect...My uterine lining got thin so they decided I should start taking baby aspirin and use Letrozole instead of Clomid for the IUI.
[Nurses at Abington were] Very warm and compassionate...I had a very positive experience overall. No issues with nurses, doctors or scheduling. They have multiple offices which is nice because they cover a lot of locations. My IUI itself was done at Abington Hospital...Dr. Nichols was supportive and compassionate. She oversaw my testing and I got pregnant on my first IUI try. She then preformed weekly ultrasounds until I graduated at 10 weeks. She was good about explaining what was on the screen and answering any questions I had about what to expect.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Nichols was supportive and compassionate. She oversaw my testing and I got pregnant on my first IUI try. She then preformed weekly ultrasounds until I graduated at 10 weeks. She was good about explaining what was on the screen and answering any questions I had about what to expect.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
I feel that you can trust her and she understands what you are going through.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr Nichols was kind, caring and compassionate. I was actually sad to leave the practice when I graduated at 10 weeks.
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
I did one month of testing before getting the IUI the following month. The testing started with baseline blood work and an ultrasound. They said my uterus and ovaries looked good. I had 5 follicles on one side and 7 on the other. I started taking CoQ10 & Vitamin D at that time. I then did the Clomid Challenge. I had a saline hysterosalpingogram (HSG) to evaluate my fallopian tubes and the shape of my uterus. I had a saline sonogram to evaluate the inside of the uterine cavity for polyps, fibroids, and/or scar tissue and I also got an endometrial biopsy of my uterine lining and a blood test for FSH. Finally I got another ultrasound and blood work to test my ovulation in response to the clomid. My uterine lining got thin so they decided I should start taking baby aspirin and use Letrozole instead of Clomid for the IUI. I also had 2 matured follicles which was a little nerve-wracking because I didn't want twins. The next month I took the letrozole instead and when I went in for my ultrasound my follicle matured and I was ready. I got my Ovadrel shot to induce ovulation and set my IUI for the next day. It worked and I got pregnant on the first try.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: Liz)
Very warm and compassionate
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I had a very positive experience overall. No issues with nurses, doctors or scheduling. They have multiple offices which is nice because they cover a lot of locations. My IUI itself was done at Abington Hospital.
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I believe the testing cycle was $1000 and the insemination was $215.
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Langhorne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
10
Age 42 - 43
1 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jennifer Nichols is] Great for initial consults and to have as a doctor - would not change that. Not sure her treatment protocols are as creative as some other doctors; though I think finding someone great at this is rare. Important to stay educated by doing research on your own etc...Very easy to talk to. Very good bedside manner. Explained things really well.
Front desk staff [at Sincera Reproductive Medicine] was really nice and friendly. My one complaint is that every time I tried to schedule over the phone I waited on hold for 30-40 minutes...For some reason they just don't have enough people for phone support which is makes no sense since all other areas run super smoothly. Thankfully I would schedule in person whenever possible or the nurses would do it in advance, but would be nice if I could call and talk to someone more easily.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Always good at listening and providing great information. Made me feel comfortable. Was delicate about my situation and did not push me to extremes. Let me start with IUI and move on to IVF later. Had a nice balance of honesty about my chances but was not negative/bleak.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Great for initial consults and to have as a doctor - would not change that. Not sure her treatment protocols are as creative as some other doctors; though I think finding someone great at this is rare. Important to stay educated by doing research on your own etc.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Very easy to talk to. Very good bedside manner. Explained things really well.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Most of the doctors, PAs and nurses are great. But as with all places there are some that are not as good. Nursing staff was really good about responding to questions over e-mail or calling about results/updates. Always got a call from a nurse in less than 24 hours when requested. Front desk staff was really nice and friendly. My one complaint is that every time I tried to schedule over the phone I waited on hold for 30-40 minutes and sometimes wound up hanging up. For some reason they just don't have enough people for phone support which is makes no sense since all other areas run super smoothly. Thankfully I would schedule in person whenever possible or the nurses would do it in advance, but would be nice if I could call and talk to someone more easily.
9
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Langhorne
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Unsuccessful
NPS
1
NPS
2
Age 36 - 37
1 IVF
1 Egg Freezing
Male Factor
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt that Dr Sobel was a good sales person and offered an overwhelming amount of hope for a positive outcome. I passed Dr Sobel a few times in the hallways of the office when I was in for monitoring appoints and he didn't even say Hi to me.
On the day of my pregnancy test I waited in the waiting room [at Toll Center for Reproductive Sciences] for an hour before they took my blood. Then they didn't call me until after 5:00 PM with the results when they said I would get a call early that afternoon.
How was your experience with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Up until my IVF cycle I liked Dr Sobel. Little did I know that I won't see him at all during the cycle itself. He was not the Dr who did my retrieval or transfer. I felt that Dr Sobel was a good sales person and offered an overwhelming amount of hope for a positive outcome. I passed Dr Sobel a few times in the hallways of the office when I was in for monitoring appoints and he didn't even say Hi to me. It was not the experience I was hoping for and it completely turned me off for doing another round of IVF.
What's one piece of advice would you give a prospective patient of Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Don't go there....after comaring notes with the girls in my support group there are better Dr's in the area.
During treatment, were you treated like a number or a human with Michael Sobel at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
There was only one nurse in the practice that knew my name or who showed any kind of empathly for what I was going threw. On the day of my pregnancy test I waited in the waiting room for an hour before they took my blood. Then they didn't call me until after 5:00 PM with the results when they said I would get a call early that afternoon.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The one nurse at the Paoli office was super nice. The rest all blend together.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
When my OBGYN requested to get a copy of my charts from Abington Reproductive, they received not only a copy of my chart but a few pages from another patient as well.
1
Doctor
Michael Sobel
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
2
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Langhorne
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 33
1 IVF
Uterine Fibroids
Unexplained
European
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Nichols was warm, patient, and took the time to explain the process with us. She also took the time to answer all of my questions and concerns in depth. I couldn’t have asked for a better, more personal experience....Don’t be afraid to ask anything. She won’t judge you and she’ll take the time to walk you through anything you’re concerned about....The clinic was clean and all of the staff were helpful. Everything went off without a hitch.
The clinic was clean and all of the staff were helpful. Everything went off without a hitch. We were very happy with our decision to go to Abington Reproductive. I honestly don’t have any criticisms. We had a wonderful experience....They were warm, answered all of my questions and treated me kindly throughout the whole process....I couldn’t have asked for a better, more personal experience....Dr. Nichols was warm, patient, and took the time to explain the process with us.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Nichols was warm, patient, and took the time to explain the process with us. She also took the time to answer all of my questions and concerns in depth. I couldn’t have asked for a better, more personal experience.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Don’t be afraid to ask anything. She won’t judge you and she’ll take the time to walk you through anything you’re concerned about.
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
They were warm, answered all of my questions and treated me kindly throughout the whole process.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Everyone involved was warm, patient and knowledgeable.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
The clinic was clean and all of the staff were helpful. Everything went off without a hitch. We were very happy with our decision to go to Abington Reproductive. I honestly don’t have any criticisms. We had a wonderful experience.
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Dr. Nichols was open to doing two embryos if that was what my husband and I wanted, but she recommended only transferring the strongest so that we wouldn’t risk multiples.
10
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Langhorne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
3
NPS
0
Age 33
1 Fertility Medications
Poor Egg Quality
European
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Nichols is very nice and very sympathetic, but I rarely saw or spoke to her. I felt like I was dealing with everything on my own. She was not available to speak to on a regular basis, or to ask questions...I went in for baseline bloodwork multiple times, a few ultrasounds, a biopsy, a test on my uterus and another test on my Fallopian tubes. My tests were inconclusive and I did not conceive...I am very upset and not sure what to expect going forward.
It's very difficult to get in touch with anyone at this office [Abington Reproductive Medicine], especially the doctors...There is only one nurse at this location who is friendly, helpful, and sympathetic, and her name is Maria. The rest of the staff are abrupt, unsympathetic, rude, very difficult to talk to and ask questions about procedures, and expect you to rearrange your schedule on 1 day notice...They rush you in and out, there's no one to ask about what happens next or why I am having to give blood again. It just feels like no one cares about you or your struggles.
How was your experience with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Nichols is very nice and very sympathetic, but I rarely saw or spoke to her. I felt like I was dealing with everything on my own. She was not available to speak to on a regular basis, or to ask questions. It's very difficult to get in touch with anyone at this office, especially the doctors.
What's one piece of advice would you give a prospective patient of Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Get a second opinion before you proceed
During treatment, were you treated like a number or a human with Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Nichols is very nice, very sympathetic.
Describe the protocols Jennifer Nichols used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
The first appointment is very upsetting because a lot of information was thrown at me. It was difficult to digest. Everything is also on an extremely rigid timeline because everything is done within your cycle. This is briefly mentioned, but the ups and downs are not explained in depth. I went in for baseline bloodwork multiple times, a few ultrasounds, a biopsy, a test on my uterus and another test on my Fallopian tubes. My tests were inconclusive and I did not conceive.
Describe your experience with the nursing staff at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
There is only one nurse at this location who is friendly, helpful, and sympathetic, and her name is Maria. The rest of the staff are abrupt, unsympathetic, rude, very difficult to talk to and ask questions about procedures, and expect you to rearrange your schedule on 1 day notice.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I can't speak to the strengths because I have no experience with another reproduction clinic, but I will say that you are treated as a random number, the receptionist (at Langhorne) is rude, unprepared, has no answers ever, and eats at her desk constantly.
Describe the costs associated with your care under Jennifer Nichols at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
$70 copay every time, in addition to medication costs (shot for ovulation, clomid, antibiotic)
Describe Jennifer Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I am still seeing Dr. Nichols, but so far, I am very upset and not sure what to expect going forward.
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
They rush you in and out, there's no one to ask about what happens next or why I am having to give blood again. It just feels like no one cares about you or your struggles.
3
Doctor
Jennifer Nichols
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Explained risks
3 of 5
Adaptability
5 of 5
0
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Langhorne
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
6
NPS
6
Age 32 - 33
1 IUI
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
I have never met Dr. Cohen in person, only via Zoom or phone calls...Dr. Cohen is very knowledgeable and communicates very well and will get back to me promptly...For both treatment cycles, I was prescribed letrozole and then had to take a “trigger shot” when I was ready to induce ovulation. Then took progesterone suppositories once daily 3 days after ovulation. One cycle we tried naturally and one was with an IUI
the [Sincera] (nurse) and the (PA) are wonderful, they are who I saw in person at every office visit. They always answered all my questions and it was nice to see familiar faces each visit...I wish there was more face time with the doctors. The billing department is a whole other issue. I’ve had several issues with being charged twice or incorrectly and still have one ongoing issue that has not been resolved.
How was your experience with Rachael Cohen at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Dr. Cohen is very knowledgeable and communicates very well and will get back to me promptly. She has been kind, especially since both of my cycles ended in early miscarriages. But I’m still struggling to understand why this is happening to me.
What's one piece of advice would you give a prospective patient of Rachael Cohen at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
Advocate for yourself and do your own research to ask as many questions as possible.
During treatment, were you treated like a number or a human with Rachael Cohen at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
The doctors are very knowledgeable and nice, but I feel like there is no urgency or even desire to dig deeper to find a reason to why I’ve had 4 miscarriages in 13 months. I feel more like a number than a human.
Describe the protocols Rachael Cohen used in your cycles at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine) and their degree of success.
For both treatment cycles, I was prescribed letrozole and then had to take a “trigger shot” when I was ready to induce ovulation. Then took progesterone suppositories once daily 3 days after ovulation. One cycle we tried naturally and one was with an IUI. Both resulted in a positive pregnancy test, but ended in miscarriage.
Describe your experience with your nurse at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine). (Assigned nurse: Stacy )
Stacy (nurse) and Christina (PA) are wonderful, they are who I saw in person at every office visit. They always answered all my questions and it was nice to see familiar faces each visit. I have never met Dr. Cohen in person, only via Zoom or phone calls.
Describe your experience with Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
Currently, all appointments that don’t include a medical procedure, with the doctors are virtual. I have yet to meet Dr. Cohen in person and I’ve been with this clinic since August 2021. I wish there was more face time with the doctors. The billing department is a whole other issue. I’ve had several issues with being charged twice or incorrectly and still have one ongoing issue that has not been resolved.
Describe the costs associated with your care under Rachael Cohen at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I’ve spent over $3,000 for two treatment cycles, one IUI, and all the medications.
Describe Rachael Cohen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
N/a
What specific things went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)?
  • Provided conflicting information
Describe the specific things that went wrong at Sincera Reproductive Medicine (FKA Abington Reproductive Medicine).
I’ve met with two doctors and feel like I’ve had two different opinions expressed. One said that my rate of miscarriage is higher with PCOS and the other said there is no connection. It’s frustrating.
6
Doctor
Rachael Cohen
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
6
Clinic
Sincera Reproductive Medicine (FKA Abington Reproductive Medicine)
Lansdale
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5