Tripler Army Medical Center

3 doctors work here

Rated 8.5
Strongly recommend: 57%Neutral: 38%Don't recommend: 5%8.5
57% strongly recommend
13 reviews
Operations
8.3
8.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
7.6
7.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.5
9.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6.2
6.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
190
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Honolulu
1 Jarrett White Rd
Honolulu, HI 96859

13 patient reviews

2019 - 2020, Successful
NPS
10
NPS
9
Age 36 - 37
2 Embryo Freezing
Diminished Ovarian Reserve
European
Ashkenazi Jewish
Income $200K - $499K
2nd of 4 Docs
2 IUI With Other Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Levy really makes time to listen to you and explain things to you. He takes into account what your goals are as far as family size goals. He is even easy to get a hold via email if you are having trouble reaching the nurses...Dr. Levy will talk to you at the level of experience you have with fertility treatments and education. So, if you want more say in your treatment, make sure that you have done some homework in advance because he will candidly answer your questions and have discussion with you.
You should know that Tripler in general does not do fresh transfers. They conduct retrievals at a local clinic (Fertility Institute of Hawaii - also great). Genetic testing in Hawaii is more expensive than prices you might see on the mainland...The issue will always be the limited capacity they have to cycle patients meaning wait times for a cycle are often six months...The nursing team will get back to you via email within a day or two usually...
How was your experience with Gary Levy at Tripler Army Medical Center?
Dr. Levy really makes time to listen to you and explain things to you. He takes into account what your goals are as far as family size goals. He is even easy to get a hold via email if you are having trouble reaching the nurses. We didn't always see him personally, but that is just due to the nature of the clinic. I know that if we had wanted to speak to him personally, that we could have easily arranged that. We would have continued with him through to pregnancy had we not been required to move for my job.
What's one piece of advice would you give a prospective patient of Gary Levy at Tripler Army Medical Center?
Do your research about what you want before you show up. Dr. Levy will talk to you at the level of experience you have with fertility treatments and education. So, if you want more say in your treatment, make sure that you have done some homework in advance because he will candidly answer your questions and have discussion with you.
During treatment, were you treated like a number or a human with Gary Levy at Tripler Army Medical Center?
Dr. Levy was fantastic to work with at Tripler. We felt like he really reviewed and cared about our case. We came to him after an egg freezing cycle and six months of trying to conceive naturally. We felt like he not only took our individual case into account, but really worked around the extensive demands of my job for scheduling - which was really important to his.
Describe the protocols Gary Levy used in your cycles at Tripler Army Medical Center and their degree of success.
We did three antagonist protocols. The first was cancelled due to poor response. The second, we made it to retrieval and got 13 eggs - combined with 4 eggs that survived the thaw from a freezing cycle - 1 genetically normal embryo came out of it. We decided to go for embryo banking and do another cycle, adding HGH, dexamethasone, and Clomid. That cycle resulted in 10 eggs, 1 genetically normal embryo and 1 mosaic. Following that cycle, we had to transfer to another city.
Describe your experience with your nurse at Tripler Army Medical Center. (Assigned nurse: Tanya)
The whole nursing team at Tripler was great when we were there. They are compassionate and kind, definitely willing to take time to explain everything to you. There is a long waiting list for cycles and you don't get to choose your doctor really. The nursing team will get back to you via email within a day or two usually. We had a specific difficulty managing both a cell and work telephone number, which made it really hard for me to get results sometimes because they would always seem to use the wrong number meaning we would have to wait for days to find out the status of our embryos or genetic testing.
Describe your experience with Tripler Army Medical Center.
The strength of this clinic is that you receive medications without charge, usually a single doctor per cycle, and the finances are managed by a very responsive crew at the civilian clinic they partner with. The prices are really reasonable and the staff is trustworthy and good. The issue will always be the limited capacity they have to cycle patients meaning wait times for a cycle are often six months. This is more a function of the military medical system's resource allocation and not them in particular.
Describe the costs associated with your care under Gary Levy at Tripler Army Medical Center.
Billing is actually handled through the civilian partnership clinic and they are fantastic! I didn't even realize I was supposed to get a refund form the genetic testing charges and they sent it without me having to ask. They always got back to me immediately and could be easily reached by phone. They actually asked to meet patients when they came in for retrieval so they could get to know them as well. I really liked the financial department I worked with there.
Describe Gary Levy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
You should know that Tripler in general does not do fresh transfers. They conduct retrievals at a local clinic (Fertility Institute of Hawaii - also great). Genetic testing in Hawaii is more expensive than prices you might see on the mainland.
What specific things went wrong at Tripler Army Medical Center?
  • Failed to call with results
Describe the specific things that went wrong at Tripler Army Medical Center.
The only thing I can say, is that if you go with Tripler, you have to deal with extended waits and a nursing staff that doesn't always have the capacity to be immediately responsive as I've experienced at the civilian clinic that we now go to. The other issue was that the one time that I texted the "emergency pager," I never received a reply. Thankfully, the issue was just fine, but I never found out why no one responded.
10
Doctor
Gary Levy
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
8
Age 35
European
Latinx
Income $50K - $99K
1st of 2 Docs
IVF With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Doctor Levy explained the process, gave my wife and I our options and when the first egg retrival came back abnormal through PGS testing he provided us with words of encouragement to continue and alternate options to provide better results for the second cycle. ... Doctor Levy is a very gentle and kind doctor who understands his patients. His weakness that we saw at the beginning was that he is an introvert, we had to questions to gain knowledge but as time moved on and the more we met with Doctor Levy the more open he became.
The weakness [of Tripler Army Med Center] would be the nurses. The nurses are very helpful and will call you back usually the same day or the very latest the next morning. The nurses are just overwhelmed and could use some training on the process. ... We had to fill out the same paperwork three times due to the nursing staff misplacing and failing to submit paperwork to egg retrival clinic.
How was your experience with Gary Levy at Tripler Army Medical Center?
Doctor Levy is a very gentle and kind doctor who understands his patients. His weakness that we saw at the beginning was that he is an introvert, we had to questions to gain knowledge but as time moved on and the more we met with Doctor Levy the more open he became.
What's one piece of advice would you give a prospective patient of Gary Levy at Tripler Army Medical Center?
I would tell them to build as much rapport during the first consult with Doctor Levy to help with the open communication throughout the process.
During treatment, were you treated like a number or a human with Gary Levy at Tripler Army Medical Center?
Doctor Levy explained the process, gave my wife and I our options and when the first egg retrival came back abnormal through PGS testing he provided us with words of encouragement to continue and alternate options to provide better results for the second cycle.
Describe the protocols Gary Levy used in your cycles at Tripler Army Medical Center and their degree of success.
1st cycle: Gonal: 300 Menopur: 2 By day 6: change dose of Menopor to 3. Results: 11 eggs retrieved on 26 AUG, 10 matured, 8 fertilized, and 3 embryos developed with abnormal results after PGT. 2nd cycle: Gonal: 300 Menopur: 2 Growth hormone: 2 Results: 25 eggs retrieved on 01 OCT, still waiting for the remainder of the results.
Describe your experience with the nursing staff at Tripler Army Medical Center.
The nursing staff (3) seems overwhelmed and works out of a very small office. Out of the three staff members one staff member is the most knowledgeable which the other two staff members often ask for assistance on locating paperwork or understanding a certain process such as needle injections. My recommendation would be to provide the nurses with a larger office and hire another nurse to assist with the hectic workload.
Describe your experience with Tripler Army Medical Center.
Strength would definitely be the Doctor Levy. The weakness would be the nurses. The nurses are very helpful and will call you back usually the same day or the very latest the next morning. The nurses are just overwhelmed and could use some training on the process.
Describe the costs associated with your care under Gary Levy at Tripler Army Medical Center.
1st cycle: IVF with ICSI: 5759.16 Embryo cyroperservation: 1570.68 Medication: cover my insurance PGT: 3141.36 (1047.12/per embryo: total of 3 tested) Second cycle: IVF with ICSI: 5759.16 Embryo cyropreservation: 1570.68
Describe Gary Levy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
He was more selective on transferring one embryo per procedure medically speaking due to possible risks. He explained the risks of multiple embryo transfers and why he will advice only one embryo per transfer with PGT testing. Without PGT he would only advice the transfer of 2 but he would preferred only one.
What specific things went wrong at Tripler Army Medical Center?
  • Lost paperwork
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Tripler Army Medical Center.
We had to fill out the same paperwork three times due to the nursing staff misplacing and failing to submit paperwork to egg retrival clinic.
10
Doctor
Gary Levy
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
9
Age 30
1 IVF
Latinx
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Fujii] always asks if I have any questions before and after appointments/ treatments. He is very pleasant and easy going while still maintaining a professional and confident demeanor that makes me feel like I’m in capable hands. He tried to explain procedures and outcomes in a way that I can understand and pauses to make sure I fully understand...
Tripler is the only clinic for military families on island so they’re very busy. It can take about 4 months to be seen for infertility and start an IVF cycle. They do, however, work with a civilian clinic called Fertility Institute of Hawaii which means we can use our military doctors and their facility which translates to a discounted IVF cycle and a continuity of care...Tripler clinic advocates for single egg transfer
How was your experience with Dennis Fujii at Tripler Army Medical Center?
As a medical professional I do not need as much explanation as other patients may need and would appreciate a more medical explanation of the bodies process during this treatment. I do think, though, that he is compassionate, professional, knowledgeable, sensitive to the situation, and encouraging even when I am not given the best circumstances. I do not know his views on certain non pharmacological interventions but have not been offered any suggestions from him.
What's one piece of advice would you give a prospective patient of Dennis Fujii at Tripler Army Medical Center?
Ask questions, do your own evidence-based research on factors that are specific to you and bring them to him attention so that you may address them together. Treat him like a partner in your healthcare and do not take your frustrations of your situation out on him
During treatment, were you treated like a number or a human with Dennis Fujii at Tripler Army Medical Center?
The doctor took time to get to know me and also introduce himself before beginning any procedures. He told me about his background. He always asks if I have any questions before and after appointments/ treatments. He is very pleasant and easy going while still maintaining a professional and confident demeanor that makes me feel like I’m in capable hands. He tried to explain procedures and outcomes in a way that I can understand and pauses to make sure I fully understand
Describe the protocols Dennis Fujii used in your cycles at Tripler Army Medical Center and their degree of success.
Transvaginal ultrasounds to measure uterine lining and follicle size. Subq gonal f (225) and menopur( 150 and later moved up to 225). Daily u/s and lab work of progesterone and estradiol before retrieval for 4 days straight. Am antagonist when some follicles were developing more quickly than others and he wanted to give other follicles a chance to catch up ( progesterone labs showed it was safe to do so).
Describe your experience with the nursing staff at Tripler Army Medical Center.
Slightly disorganized feel because 2 doctors left the practice and two more were coming in. They are also the only ones in island that service military so the clinic is constantly bombarded with patients
Describe your experience with Tripler Army Medical Center.
Tripler is the only clinic for military families on island so they’re very busy. It can take about 4 months to be seen for infertility and start an IVF cycle. They do, however, work with a civilian clinic called Fertility Institute of Hawaii which means we can use our military doctors and their facility which translates to a discounted IVF cycle and a continuity of care ( we do not have to transfer our care to FIH doctors). We can also have egg retrieval’s at ideal times even if it falls on the weekend because of the use of this facility which is not the case for every military clinic.
Describe the costs associated with your care under Dennis Fujii at Tripler Army Medical Center.
Approximately $7,500 for a complete IVF cycle including medications and approximately $5,000 for PGS
Describe Dennis Fujii's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
Tripler clinic advocates for single egg transfer to reduce the chance of twin pregnancies as they are more dangerous to mother and baby.
What specific things went wrong at Tripler Army Medical Center?
  • Failed to call in prescriptions to pharmacy
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Tripler Army Medical Center.
There was an instance where the doctor did not submit the order for my medications for the pharmacy and got caught up in his next appointment. Once he got out of his appointment he submitted the order. This resulted in an hour wait for me at the pharmacy. The nurses accidentally scheduled me for an appointment for the day after my egg retrieval. When I went to check in at the front desk they asked if I was there for an ultrasound and I said no. The nurse who scheduled me for the appointment came out to apologize and said she meant to schedule someone else instead.
10
Doctor
Dennis Fujii
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
9
NPS
7
Age 25 - 26
1 IUI
1 IVF
Endometriosis
Recurrent Pregnancy Loss
Unexplained
European
East Asian
Income $0 - $49K
4th of 4 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Doctor Middleton never rushes with you, she takes the time to bring you to her office to answer and questions or concerns and seems like she genuinely cares about what you want...She is willing to be flexible with you schedule wise, she is honest without being rude, and always makes time to answer your questions...I was put on birth control, then took anti biotics before my retrieval at my retrieveal, the procedure was quick and painless. I then went home took more aintbiotics, waited on my period so i could start birth control again for a frozen transfer. Once it was transfer time i was on progesterone injections, estrogen pills and patches, baby asprin and prenatal. All in all the process between retrieval and transfer was about 2 months
I would say they are very friendly [at Tripler Army Medical Center] and try to work with you. Your meds are also covered which is a big plus. The doctors i have only heard good things about and i only have good things about the two ive seen. Dr Pier and Dr Middleton are just so amazing. Really caring. I would say down side is they get alot of patients so its sometimes hard to reach them...The nurses are amazing and always on the go. They are pretty good about calling you with results but may take a while as they are consistantly busy. It can be very hard to reach them by phone, i have found emailing works better
How was your experience with Nia Middleton at Tripler Army Medical Center?
I have been seeing doctor middleton for about 6 months now, and honestly she is one of my favorite doctors at triplers rei. She is willing to be flexible with you schedule wise, she is honest without being rude, and always makes time to answer your questions. You may sometimes have to wair a little longer at your appointment as she does this with all of her patients, so its worth it because she will do the same for you.
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
Dont be afraid to ask questions she is really good about taking time to answer them.
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
Doctor Middleton never rushes with you, she takes the time to bring you to her office to answer and questions or concerns and seems like she genuinely cares about what you want
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
I was put on birth control, then took anti biotics before my retrieval at my retrieveal, the procedure was quick and painless. I then went home took more aintbiotics, waited on my period so i could start birth control again for a frozen transfer. Once it was transfer time i was on progesterone injections, estrogen pills and patches, baby asprin and prenatal. All in all the process between retrieval and transfer was about 2 months
Describe your experience with your nurse at Tripler Army Medical Center. (Assigned nurse: Tonya)
The nurses are amazing and always on the go. They are pretty good about calling you with results but may take a while as they are consistantly busy. It can be very hard to reach them by phone, i have found emailing works better
Describe your experience with Tripler Army Medical Center.
Strengths I would say they are very friendly and try to work with you. Your meds are also covered which is a big plus. The doctors i have only heard good things about and i only have good things about the two ive seen. Dr Pier and Dr Middleton are just so amazing. Really caring. I would say down side is they get alot of patients so its sometimes hard to reach them.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
Your medications are covered Pgs is 1000 for 1 embryo Pgs for up to 8 is 5000 I spent around 7500 for egg retrieval, fet transfer and freezing the extra embryos plus storage for a year
Describe Nia Middleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
Because my embryos were pgs tested normal and my age of 25 doctor middleton only put 1 embryo back. If your under 30 more than likely she will say for you to transfer one, you can discuss doing two with her if they arent tested.
9
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019, Unknown Success
NPS
10
NPS
7
Age 37
2 IUI
Income $50K - $99K
3rd of 4 Docs
1 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Levy seemed to give me the most information about the process... He was the first Doctor in that clinic to ask me about my sarcoidosis, which indicated that he had actually looked at my chart prior to walking into my appointment.... We are currently doing Gonal F and we don't have results of this round yet. He did explain that pending my next ultrasound we may increase the dosage. I feel like he has explained future options.
Weaknesses [Tripler Army Me Ctr], phone system. Multiple times there have been missed phone calls. Communication from the scheduling staff has been very frustrating. I found that it is easier to show up to the clinic to make appointments then to wait for a phone call back. Especially since it is such a time sensitive process. Strengths, the Ladies out front who check you in, and the nurses who do the vitals and accompany in the exam rooms are great. always cheery and pleasant.
How was your experience with Gary Levy at Tripler Army Medical Center?
Dr. Levy seemed to give me the most information about the process. I didn't start my IUI journey with him but when I leave an appointment with him I don't have any questions. He also give me a written, by him, review of instructions and such.
What's one piece of advice would you give a prospective patient of Gary Levy at Tripler Army Medical Center?
He is very personable and I feel like he is genuinely interested in my case.
During treatment, were you treated like a number or a human with Gary Levy at Tripler Army Medical Center?
He was the first Doctor in that clinic to ask me about my sarcoidosis, which indicated that he had actually looked at my chart prior to walking into my appointment.
Describe the protocols Gary Levy used in your cycles at Tripler Army Medical Center and their degree of success.
We are currently doing Gonal F and we don't have results of this round yet. He did explain that pending my next ultrasound we may increase the dosage. I feel like he has explained future options.
Describe your experience with the nursing staff at Tripler Army Medical Center.
The ladies that do my vitals and assist in the exam room are always great. The staff that handles future bookings and medication training have been very frustrating and shown no compassion.
Describe your experience with Tripler Army Medical Center.
Weaknesses, phone system. Multiple times there have been missed phone calls. Communication from the scheduling staff has been very frustrating. I found that it is easier to show up to the clinic to make appointments then to wait for a phone call back. Especially since it is such a time sensitive process. Strengths, the Ladies out front who check you in, and the nurses who do the vitals and accompany in the exam rooms are great. always cheery and pleasant.
Describe the costs associated with your care under Gary Levy at Tripler Army Medical Center.
none
What specific things went wrong at Tripler Army Medical Center?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Tripler Army Medical Center.
I was told by one of the scheduling ladies that I wasn't supposed to start Gonal F Shots until Day 5. She was very clear that I had for 2 round taken the shots wrong. The Doctor told me to start them on Day 2. Another incident with the same lady, She failed to tell me that I needed to arrive one hour before my appointment for the IUI so they will begin the Sperm Thaw. Luckily they were able to accommodate the timing. I was told by the other scheduling lady that "Everyone wants a baby" in response to how booked up the doctors are, also stated "we have more patients than doctors" Again causing undue frustration and stress.
10
Doctor
Gary Levy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Unexplained
Income $50K - $99K
3rd of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Middleton is very honest and to the point when it comes to treatment plans and what's realistic for you personally. She's kind in her delivery and really made me feel that our desires were important and she was going to do everything she could to make it happen.... Because of my age we started with injectables and iui. After 3 failed iui's, Dr. Middleton felt that it would be best for me to move on to ivf, but let me try one more iui while I was on the wait list.
I like that pretty much everything I needed to do was at this location. Dr visits, ultrasounds, labs and prescriptions. The facility [Tripler Army Medical Center] is clean and the staff is friendly. The only negative I would say is that since its in the regular obgyn department, it can get a little hectic and run behind on time.... I believe the total was $7356.00. Most of that cost was for the anesthesiologist and use of the FIH facilities for the egg retrieval and transfer.
How was your experience with Nia Middleton at Tripler Army Medical Center?
Dr. Middleton is very honest and to the point when it comes to treatment plans and what's realistic for you personally. She's kind in her delivery and really made me feel that our desires were important and she was going to do everything she could to make it happen.
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
Don't wait, go in asap
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
She's very personable and listens to my wants and concerns
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
Because of my age we started with injectables and iui. After 3 failed iui's, Dr. Middleton felt that it would be best for me to move on to ivf, but let me try one more iui while I was on the wait list. The 4th oil failed as well, so we moved on to ivf. The egg retrieval has been completed and now were waiting to start the frozen embryo transfer cycle.
Describe your experience with the nursing staff at Tripler Army Medical Center.
I believe there were two nurses that I have been working with in regards to scheduling and instructions. They are very helpful and to the point and always return my calls in good time.
Describe your experience with Tripler Army Medical Center.
I like that pretty much everything I needed to do was at this location. Dr visits, ultrasounds, labs and prescriptions. The facility is clean and the staff is friendly. The only negative I would say is that since its in the regular obgyn department, it can get a little hectic and run behind on time.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
I believe the total was $7356.00. Most of that cost was for the anesthesiologist and use of the FIH facilities for the egg retrieval and transfer. Also $1500 of that was for cryopreservation
Describe Nia Middleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
I requested 2 embryos to be transferred because of the expense and my age. Dr Middleton understood my concerns and agreed to allow this.
What specific things went wrong at Tripler Army Medical Center?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Tripler Army Medical Center.
It only happened once, and it was not Dr Middleton. I don't remember the Dr 's name, but it was someone filling in and she didn't call my prescriptions into the pharmacy
10
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
9
Age 28 - 29
1 IVF
1 Embryo Freezing
European
Income $0 - $49K
10th of 10 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.levy has been an amazing doctor with great bedside manner, very personable, friendly, and educated. His only weakness i feel is that he can sometimes seem overly optimistic which isnt always bad but we all know this process doesnt always work... He was very on top of my treatments, and had me in weekly if not twice a week checking my progress for my egg retrival and ivf cycle. He said he would take an aggressive medicne regiment so that we would have great quality eggs
The REI clinic can feel disorganized at times, and the nurses and staff over worked. It can be hard to get ahold of nurses when starting cycles, but once situated with a doctor the process seems easier . i do wish they had an embrologist on staff so that i didnt have to be sent out for the egg retrival but i like that dr.levy was also registered with the outside clinic... Nurses from the gyno clinic some times help out the nurses from the REI clinic and the gyno nurses some times give out bad or wrong info.
How was your experience with Gary Levy at Tripler Army Medical Center?
Dr.levy has been an amazing doctor with great bedside manner, very personable, friendly, and educated. His only weakness i feel is that he can sometimes seem overly optimistic which isnt always bad but we all know this process doesnt always work so im scared of false hope but that could be more of a problem with me than him. Other than that he has been able to explain every procedure , test, and scan so that i understood and knew exactly what was going to happen and in what order.
What's one piece of advice would you give a prospective patient of Gary Levy at Tripler Army Medical Center?
Ask for him over all the other doctors
During treatment, were you treated like a number or a human with Gary Levy at Tripler Army Medical Center?
Dr.levy had always spent as much time with me as needed. He has listened and even research questions i had to get a correct answer. He has always seemed az invested in my success as i am.
Describe the protocols Gary Levy used in your cycles at Tripler Army Medical Center and their degree of success.
He was very on top of my treatments, and had me in weekly if not twice a week checking my progress for my egg retrival and ivf cycle. He said he would take an aggressive medicne regiment so that we would have great quality eggs
Describe your experience with the nursing staff at Tripler Army Medical Center.
Nice but some times overly busy
Describe your experience with Tripler Army Medical Center.
Tripler REI clinic has been wonderful but i dont feel that the head doctor enjoys her job or cares for her patients. I was very lucky to get paired with dr.levy over the head doctor of the clinic. The REI clinic can feel disorganized at times, and the nurses and staff over worked. It can be hard to get ahold of nurses when starting cycles, but once situated with a doctor the process seems easier . i do wish they had an embrologist on staff so that i didnt have to be sent out for the egg retrival but i like that dr.levy was also registered with the outside clinic
Describe the costs associated with your care under Gary Levy at Tripler Army Medical Center.
I paid $7,300 for the egg retrival, anestheta, 1 year egg retrival, and transfer.
Describe Gary Levy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
N/a
What specific things went wrong at Tripler Army Medical Center?
  • Provided conflicting information
Describe the specific things that went wrong at Tripler Army Medical Center.
Nurses from the gyno clinic some times help out the nurses from the REI clinic and the gyno nurses some times give out bad or wrong info.
10
Doctor
Gary Levy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
7
NPS
5
Age 33
1 Fertility Medications
Male Factor
European
Income $50K - $99K
Teacher
3rd of 3 Docs
4 IUI With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
I appreciated her insight and she was very helpful for the times that I saw her. She is knowledgeable and kind and truly wants success for her patients. She does not think of her patients as numbers only....She’s wonderful, but make sure you ask any questions you might have because she’s very busy!... She prescribed Femara and IUI. This was the 3rd time using Femara and the 4th overall IUI. She only prescribed Femara because that’s what I had taken before and there wasn’t time to do the cycle with injections. This was due to my cycle starting over a holiday weekend and the clinic being closed. (The joys of a military clinic...)
They [Tripler Army Medical Center] are super busy and can’t always fit you in when needed. I don’t feel like the care is very personalized. I’ve done 4 IUI cycles and have seen different doctors for each one and none of the cycles were successful. I haven’t seen my “assigned” doctor since my initial appointments. It’s frustrating. However, I am thankful that I am able to go to them and that a lot of the treatments are covered or partially covered under insurance.
How was your experience with Nia Middleton at Tripler Army Medical Center?
I appreciated her insight and she was very helpful for the times that I saw her. She is knowledgeable and kind and truly wants success for her patients. She does not think of her patients as numbers only.
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
She’s wonderful, but make sure you ask any questions you might have because she’s very busy!
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
She was very kind and helpful during my treatment. You could tell she truly wants to help her patients.
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
She prescribed Femara and IUI. This was the 3rd time using Femara and the 4th overall IUI. She only prescribed Femara because that’s what I had taken before and there wasn’t time to do the cycle with injections. This was due to my cycle starting over a holiday weekend and the clinic being closed. (The joys of a military clinic...)
Describe your experience with the nursing staff at Tripler Army Medical Center.
They’re nice and are helpful. They’re very busy, but that’s not their fault, and it’s hard to get in touch with them sometimes.
Describe your experience with Tripler Army Medical Center.
It’s awesome that we have the opportunity to go to this clinic under the military insurance. They are super busy and can’t always fit you in when needed. I don’t feel like the care is very personalized. I’ve done 4 IUI cycles and have seen different doctors for each one and none of the cycles were successful. I haven’t seen my “assigned” doctor since my initial appointments. It’s frustrating. However, I am thankful that I am able to go to them and that a lot of the treatments are covered or partially covered under insurance.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
Nothing costs money except the sperm wash because it has to be done at another clinic.
Describe Nia Middleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
Not applicable yet
What specific things went wrong at Tripler Army Medical Center?
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Tripler Army Medical Center.
We were trying to get my husband in to the urologist and it turned into quite the process trying to get the referral sent. Once we had the referral it took forever to make an appointment for semen analysis. Some of this was the lab’s fault, not the clinic’s fault.
7
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
5
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
9
NPS
8
Age 31 - 32
1 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Teacher
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Successful
The only negative thing about her [Dr. Middleton] is that she is often running late, but this is because she takes so much time to fully address the concerns of her patients...Dr. Middleton also managed to help me avoid OHSS, even with 27 eggs retrieved, by switching me to a lupron/hcg trigger instead of a the standard hcg trigger given by the clinic. After one IVF attempt we had a successful fresh transfer of one embryo and we have nine frozen, so we couldn't be happier!..Even in a very busy military clinic, Dr. Middleton took the time to address any question or concerns that we had.
you have to try each treatment [at Tripler Army Medical Center] a certain number of times before getting on an ivf wait list which can be long...strengths: Medication is free (including injectables)! Bloodwork, ultrasounds, appointments, and other diagnostic procedures (I had an hsg, saline ultrasound, and laparoscopy) are also free. The REs are great once you are finally able to see them. They work with a civilian fertility institute for IUI and IVF procedures so you are receiving the highest quality of care for a fraction of the price...Because the cost of medication, blood work, ultrasounds, and diagnostic procedures/tests were provided by the military, we only had to pay for the actual procedures done at the civilian fertility institute. Each IUI with sperm wash was $233 and a full IVF procedure with retrieval, ICSI, and transfer came out to about $7500. Embryo storage is about $600 each year.
How was your experience with Nia Middleton at Tripler Army Medical Center?
Seeing Dr. Middleton was a breath of fresh air in our 3-year journey. She was very professional and explained all risks for IVF, but was also very positive and made our IVF experience as comfortable as it could possibly be. The only negative thing about her is that she is often running late, but this is because she takes so much time to fully address the concerns of her patients. In a military facility this is rare, and even though I was busy during this time, it was worth waiting. Dr. Middleton also managed to help me avoid OHSS, even with 27 eggs retrieved, by switching me to a lupron/hcg trigger instead of a the standard hcg trigger given by the clinic. After one IVF attempt we had a successful fresh transfer of one embryo and we have nine frozen, so we couldn't be happier!
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
You will love her, but know that she is often running late.
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
Even in a very busy military clinic, Dr. Middleton took the time to address any question or concerns that we had.
Describe your experience with your nurse at Tripler Army Medical Center.
The coordinator was very helpful and called with all important info eventually. At times it was stressful waiting for a call, but I know that she was completely overloaded. Again, for a military facility, she went above and beyond and made us feel human.
Describe your experience with Tripler Army Medical Center.
weaknesses: Scheduling an appointment is a challenge and sometimes they cannot fit you in when needed due to military hours. The main REs are great, but when you first start you may not see them. You may see a nurse practitioner or intern instead. Also, you have to try each treatment a certain number of times before getting on an ivf wait list which can be long. strengths: Medication is free (including injectables)! Bloodwork, ultrasounds, appointments, and other diagnostic procedures (I had an hsg, saline ultrasound, and laparoscopy) are also free. The REs are great once you are finally able to see them. They work with a civilian fertility institute for IUI and IVF procedures so you are receiving the highest quality of care for a fraction of the price.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
Because the cost of medication, blood work, ultrasounds, and diagnostic procedures/tests were provided by the military, we only had to pay for the actual procedures done at the civilian fertility institute. Each IUI with sperm wash was $233 and a full IVF procedure with retrieval, ICSI, and transfer came out to about $7500. Embryo storage is about $600 each year.
What specific things went wrong at Tripler Army Medical Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
9
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
NPS
10
NPS
10
Age 33 - 36
2 IVF
Uterine Fibroids
European
Native American
Income $50K - $99K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Levy would call or email to follow up with me. He wanted to make sure everything was perfect for transfer. He also took time to call me in his office after each exam to go over any questions or concerns... Dr Levy was knowledable and personable. I liked how he made sure I understood what was going on. I moved to a different state and he made sure to stay in contact with me and even called me to make sure all was ok.
Clinic [Tripler Army Medical Center] offered affordable procedures. Only downside is the waitlist. And that they do it in batch cycles. I understand the need for it though with their clinic. They do a excellent job with how many people they serve. They stay very busy.... Sharlene [a nurse] was organized and made sure all prescription were called in and that I understood how to take each one.
How was your experience with Gary Levy at Tripler Army Medical Center?
Dr Levy was knowledable and personable. I liked how he made sure I understood what was going on. I moved to a different state and he made sure to stay in contact with me and even called me to make sure all was ok.
What's one piece of advice would you give a prospective patient of Gary Levy at Tripler Army Medical Center?
Be prepared for the waitlist. As it's through the military and they can only take so many per cycle
During treatment, were you treated like a number or a human with Gary Levy at Tripler Army Medical Center?
Dr Levy would call or email to follow up with me. He wanted to make sure everything was perfect for transfer. He also took time to call me in his office after each exam to go over any questions or concerns
Describe the protocols Gary Levy used in your cycles at Tripler Army Medical Center and their degree of success.
I was on a pretty standard protocol. Although I did have to double my dose of estrogen for one of the cycles
Describe your experience with your nurse at Tripler Army Medical Center. (Assigned nurse: Sharlene)
Sharlene was organized and made sure all prescription were called in and that I understood how to take each one.
Describe your experience with Tripler Army Medical Center.
Clinic offered affordable procedures. Only downside is the waitlist. And that they do it in batch cycles. I understand the need for it though with their clinic. They do a excellent job with how many people they serve. They stay very busy.
Describe the costs associated with your care under Gary Levy at Tripler Army Medical Center.
All medications, ultrasound and bloodwork was covered. We paid out of pocket for IVF and genetic testing which cost us around $8,000 and a FET cost close to $2,000
Describe Gary Levy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
For my age and previous cycles we chose 2 each time. He did explain it to us.
10
Doctor
Gary Levy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2016, Successful
NPS
7
NPS
9
Age 26
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
European
Income $0 - $49K
1st of 3 Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Successful
Dr Middleton was great! She was real but also sensitive and caring. we would not have our son without her help! She definitely listened to our concerns and let me cry when I needed to. She did not necessarily get our hopes up but made us feel confident in the treatment plan!... We only ended up with two good looking embryos so she encouraged us to transfer both so we did and do not regret it
There can be a waitlist for ivf and the Tripler clinic can be hard to get ahold of but once you are in their care they are nothing but great! Their team of rei doctors are great and I definitely would recommend them!... We really didn’t get much time with the nurses more just the doctor but they were all nice!... Dr Middleton was great! She was real but also sensitive and caring. we would not have our son without her help! She definitely listened to our concerns and let me cry when I needed to.
How was your experience with Nia Middleton at Tripler Army Medical Center?
Dr Middleton was great! She was real but also sensitive and caring. we would not have our son without her help! She definitely listened to our concerns and let me cry when I needed to. She did not necessarily get our hopes up but made us feel confident in the treatment plan!
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
Ask all the questions and try not to over think everything l!
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
She was really caring and real sometimes we even saw her at target and she always stopped to say hi and was very friendly
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
Agnostic protocol menopur and gonal f both were increased a few times we did a five day fresh transfer of two eggs which resulted in one baby!
Describe your experience with the nursing staff at Tripler Army Medical Center.
We really didn’t get much time with the nurses more just the doctor but they were all nice!
Describe your experience with Tripler Army Medical Center.
There can be a waitlist for ivf and the Tripler clinic can be hard to get ahold of but once you are in their care they are nothing but great! Their team of rei doctors are great and I definitely would recommend them!
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
The costs were just under 8k for a while ivf cycle
Describe Nia Middleton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
We only ended up with two good looking embryos so she encouraged us to transfer both so we did and do not regret it
7
Doctor
Nia Middleton
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
8
Age 24 - 25
3 IUI
Recurrent Pregnancy Loss
Unexplained
European
East Asian
Income $0 - $49K
3rd of 4 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
[Dr. Bruce Pier] is very professional and extreamly nice. He made me feel like he really was intrested in helping us begin our family. He was willing to up my doses if need be and change the plans and was straight forward...We did letrozole then trigger which allowed me to get pregnant via iui but it was a chemical next we moved on to a hybrid treatment using both plus injectables unfortunately didnt work...was very caring and straight forward. He seemed like he really cared about my outcomes
They [nurses at Tripler Army Medical Center] are amazing but very busy and can be hard to get in contact with on the phone...For an iui it was about $100 you only pay for the sperm wash...You will need a referral to them. Your meds are covered which is great. It can be a bit of a wait to do ivf not long maybe 3 months because they have alot of patients. But the entire staff is amazing...We did letrozole then trigger which allowed me to get pregnant via iui but it was a chemical next we moved on to a hybrid treatment using both plus injectables unfortunately didnt work
How was your experience with Bruce Pier at Tripler Army Medical Center?
Dr Pier, is very professional and extreamly nice. He made me feel like he really was intrested in helping us begin our family. He was willing to up my doses if need be and change the plans and was straight forward
What's one piece of advice would you give a prospective patient of Bruce Pier at Tripler Army Medical Center?
I honestly there really isnt much advice i can give. Other than to mentally prepare yourself because this is an emotional process
During treatment, were you treated like a number or a human with Bruce Pier at Tripler Army Medical Center?
Dr Pier was very caring and straight forward. He seemed like he really cared about my outcomes
Describe the protocols Bruce Pier used in your cycles at Tripler Army Medical Center and their degree of success.
We did letrozole then trigger which allowed me to get pregnant via iui but it was a chemical next we moved on to a hybrid treatment using both plus injectables unfortunately didnt work
Describe your experience with your nurse at Tripler Army Medical Center. (Assigned nurse: Tonya)
They are amazing but very busy and can be hard to get in contact with on the phone
Describe your experience with Tripler Army Medical Center.
You will need a referral to them. Your meds are covered which is great. It can be a bit of a wait to do ivf not long maybe 3 months because they have alot of patients. But the entire staff is amazing
Describe the costs associated with your care under Bruce Pier at Tripler Army Medical Center.
For an iui it was about $100 you only pay for the sperm wash
Describe Bruce Pier's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tripler Army Medical Center.
I only did an iui with this doctor
8
Doctor
Bruce Pier
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017 - 2018, Successful
NPS
10
NPS
9
Age 24 - 25
PCOS
European
Income $50K - $99K
1st of 4 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Nia Middleton] was a great doctor and the overall team was great especially for being a military hospital. We move out of state so I couldn’t stay in her care, I wish I could back to her...felt like she actually cared for us and wanted us to succeed in the journey of becoming parents...tried three timed intercourses, sadly they failed but with each one she was planning and making sure things we’re going in the right direction.
[Tripler Army Medical Center is a] military hospital, so just be ready for all the protocols, arrive on time they are pretty strict. Call the nurses hello line it’s easier to get through to them. You might have to call a few times but they do always call back if you call them...Everything we did was free but we were advised that iui or ivf would cost money...doctor and the overall team was great especially for being a military hospital.
How was your experience with Nia Middleton at Tripler Army Medical Center?
Great doctor, to the point but very nice about everything. She had planned worksheets for the steps we needed to do and what each we’re for. I felt like she actually cared for us and wanted us to succeed in the journey of becoming parents. We tried three timed intercourses, sadly they failed but with each one she was planning and making sure things we’re going in the right direction.
What's one piece of advice would you give a prospective patient of Nia Middleton at Tripler Army Medical Center?
Be prepared for the beginning steps of starting to be a patient.
During treatment, were you treated like a number or a human with Nia Middleton at Tripler Army Medical Center?
She was a great doctor and the overall team was great especially for being a military hospital. We move out of state so I couldn’t stay in her care, I wish I could back to her. Waits we’re minimal which helps a lot for a stressful time. She was to the point and knew what steps to take no waiting around.
Describe the protocols Nia Middleton used in your cycles at Tripler Army Medical Center and their degree of success.
We did 3 rounds of femara 5mg with the ovadril trigger shot
Describe your experience with the nursing staff at Tripler Army Medical Center.
Great only thing is it is kind of hard to get through the phones
Describe your experience with Tripler Army Medical Center.
It’s military hospital, so just be ready for all the protocols, arrive on time they are pretty strict. Call the nurses hello line it’s easier to get through to them. You might have to call a few times but they do always call back if you call them.
Describe the costs associated with your care under Nia Middleton at Tripler Army Medical Center.
Everything we did was free but we were advised that iui or ivf would cost money.
10
Doctor
Nia Middleton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Tripler Army Medical Center
Honolulu
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5