UNC Fertility

6 doctors work here

Rated 8.5
Strongly recommend: 62%Neutral: 27%Don't recommend: 11%8.5
62% strongly recommend
84 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
903
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Raleigh
7920 ACC Bld
Raleigh, NC 27617
919-908-0000

84 patient reviews

LGBTQ
2017 - 2020, Successful
10
10
Age 42 - 45
2 IUI
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Black or African-American
Income $50K - $99K
Entrepreneur
4th of 4 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Marc Fritz] was nice about everything each visit!!Explaining to me of my option better than the previous physicians!! He gave me a better look as a human to move forward with still trying to conceive!! Now that I am over 40...He felt very concerned of the JOURNEY...we used donor eggs...IS A STRAIGHT FORWARD PERSON TELLING YOU WHAT YOU NEED TO KNOW WHILE ON YOUR JOURNEY
nurses of [UNC Fertility] were able to answer all the concerns that I needed to plan for future procedures and answered quickly through patient portal...There has never been a clinic worker that has not answered or addressed questions that I had to have answered...They have a care in there hearts when you enter the office...cost about $18,000
How was your experience with Marc Fritz (retired) at UNC Fertility?
DR FRITZ IS A STRAIGHT FORWARD PERSON TELLING YOU WHAT YOU NEED TO KNOW WHILE ON YOUR JOURNEY TO CONCIEVING AND HELPING YOU MAKE THE BEST DECISION GOING FORWARD WITH TRYING TO HAVE A LOVING BUNDLE OF Joy!!He felt very concerned of the JOURNEY that I had been on!! Even making me feel special when I told my story to him!! Full of tears an heartache!! Of me wanting a baby so so bad!! And then him giving me hope that it could happen!! By using donor eggs!! But he mad me feel comfortable with myself to except the decision that I mad to move FORWARD
What's one piece of advice would you give a prospective patient of Marc Fritz (retired) at UNC Fertility?
Express your JOURNEY to him!! And he will do his best to make a plan work for you
During treatment, were you treated like a number or a human with Marc Fritz (retired) at UNC Fertility?
He was nice about everything each visit!!Explaining to me of my option better than the previous physicians!! He gave me a better look as a human to move forward with still trying to conceive!! Now that I am over 40
Describe the protocols Marc Fritz (retired) used in your cycles at UNC Fertility and their degree of success.
Really he was just able to explained a put a few plan option in place for me to choose from
Describe your experience with the nursing staff at UNC Fertility.
They were able to answer all the concerns that I needed to plan for future procedures and answered quickly through patient portal
Describe your experience with UNC Fertility.
There was always a pleasant visit and courteous costumer service!! They have never been a clinic worker that has not answered or addressed questions that I had to have answered!! I would recommend this clinic to someone who is in need of fertility care!! They have a care in there hearts when you enter the office!! That's my experience with this clinic!! And I will forever appreciate there services
Describe the costs associated with your care under Marc Fritz (retired) at UNC Fertility.
$18,000
10
Doctor
Marc Fritz (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UNC Fertility
Raleigh
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unknown Success
5
7
Age 34
1 IUI
2 IVF
Unexplained
European
Income $50K - $99K
Sales Representative
1st of 4 Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
[Dr. Marc Fritz] only want to do one embryo transfer always...We used 350 uni of Gonal during our treatment in combination of Menopur and at the end we used the trigger infections (don’t remember the name) regardless that all my test are good with a good reserve of eggs, we only finish with 2 embryos, and we could froze only 1 and we are waiting to do the transfer
Very profesional clinic [UNC Fertility] but you always are one more number, but the doctors a nurses are very profesional they know what they are doing, the clinic es super clean and organized so in that part is very well done...Everyone was very friendly and profesional but the should keep the patients more well inform of their process and results, it is a good clinic but the lack of information during and after the process is a bit confusing
How was your experience with Marc Fritz (retired) at UNC Fertility?
Everyone was very friendly and profesional but the should keep the patients more well inform of their process and results, it is a good clinic but the lack of information during and after the process is a bit confusing and for important information they just send you and email when we really needed a call to understand what was going on
What's one piece of advice would you give a prospective patient of Marc Fritz (retired) at UNC Fertility?
You are a number so don’t expect to be treated with care
During treatment, were you treated like a number or a human with Marc Fritz (retired) at UNC Fertility?
Lack of information after the treatment, they should contact you to give for feedback
Describe the protocols Marc Fritz (retired) used in your cycles at UNC Fertility and their degree of success.
We used 350 uni of Gonal during our treatment in combination of Menopur and at the end we used the trigger infections (don’t remember the name) regardless that all my test are good with a good reserve of eggs, we only finish with 2 embryos, and we could froze only 1 and we are waiting to do the transfer
Describe your experience with the nursing staff at UNC Fertility.
Very nice but lack of information and communication
Describe your experience with UNC Fertility.
Very profesional clinic but you always are one more number, but the doctors a nurses are very profesional they know what they are doing, the clinic es super clean and organized so in that part is very well done
Describe your experience with your monitoring appointments at UNC Fertility.
This was very well organized and the doctors for this are very good
Describe the costs associated with your care under Marc Fritz (retired) at UNC Fertility.
23.000 usd of treatment + 65 usd for extra visits with doctor fritz
Describe Marc Fritz (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
The only want to do one embryo transfer always
What specific things went wrong at UNC Fertility?
  • Lost appointments
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at UNC Fertility.
Lack of information with the results
5
Doctor
Marc Fritz (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
UNC Fertility
Raleigh
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unknown Success
9
9
Age 32 - 33
4 IUI
1 IVF
Unexplained
Other
Prefer not to answer
Income $100K - $199K
Consultant
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Jennifer Mersereau] was helpful and understanding. I thought I would see her more times than I did but I felt in good care at each visit...IUI first (four of them) and then if we were ready, IVF. I was rx Femara while going through IUI and then had to go onto BC for almost a month to prep for egg retrieval. We were unexplained so if we had wanted to continue trying to conceive naturally she did not not support those efforts. We decided we were ready after one year...She would answer my questions and made me feel like she had time to address my concerns...Due to my age we transferred Singleton in hopes of achieving one healthy pregnancy and birth.
[UNC Fertility is] fine. It’s the insurance or lack thereof that is troublesome. The facility is clean and one of the best...[nurses were] Very responsive via email and phone...I had to pay almost 2k to begin to the clinic. This is with insurance. Then still with insurance I paid nearly 2k for meds. The rest was about 2k for the process itself...IUI first (four of them) and then if we were ready, IVF. I was rx Femara while going through IUI and then had to go onto BC for almost a month to prep for egg retrieval. We were unexplained so if we had wanted to continue trying to conceive naturally she did not not support those efforts. We decided we were ready after one year.
How was your experience with Jennifer Mersereau at UNC Fertility?
Unfortunately there are just so many unknowns. And the Dr does not have a crystal ball. If she were accurate on everything which is nearly impossible I would have given her a ten. She was helpful and understanding. I thought I would see her more times than I did but I felt in good care at each visit.
What's one piece of advice would you give a prospective patient of Jennifer Mersereau at UNC Fertility?
As an IVF patient in general, please know that the process takes time, regardless of your doctor. It takes time, patience and lots of faith. It is simply hurry up and wait.
During treatment, were you treated like a number or a human with Jennifer Mersereau at UNC Fertility?
She would answer my questions and made me feel like she had time to address my concerns.
Describe the protocols Jennifer Mersereau used in your cycles at UNC Fertility and their degree of success.
IUI first (four of them) and then if we were ready, IVF. I was rx Femara while going through IUI and then had to go onto BC for almost a month to prep for egg retrieval. We were unexplained so if we had wanted to continue trying to conceive naturally she did not not support those efforts. We decided we were ready after one year.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Michelle)
Very responsive via email and phone.
Describe your experience with UNC Fertility.
It’s fine. It’s the insurance or lack thereof that is troublesome. The facility is clean and one of the best. There are others in the area with similar stats and I was nervous researching the stats but ultimately we are currently pregnant and I am hopeful.
Describe the costs associated with your care under Jennifer Mersereau at UNC Fertility.
I had to pay almost 2k to begin to the clinic. This is with insurance. Then still with insurance I paid nearly 2k for meds. The rest was about 2k for the process itself.
Describe Jennifer Mersereau's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
Due to my age we transferred Singleton in hopes of achieving one healthy pregnancy and birth.
9
Doctor
Jennifer Mersereau
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
UNC Fertility
Raleigh
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
8
9
Age 37 - 39
1 IVF
Tubal Blockage
Unexplained
Other
Other
Income $0 - $49K
3rd of 3 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Jennifer Mersereau] is honest and informative with explaining things. She could have more compassion but she is blunt and doesn’t tell you what you want to hear but what needs to happen and what you need to hear...She is honest and works with you and is fast to respond when you need her...She spent time talking with me and explained things well.
They [UNC Fertility] are great with getting you in for an appointment quickly and responding back to phone calls and e-mails in a timely manner. I feel very comfortable with everyone there and all staff is very kind...[the nurse] was very good with being compassionate and understanding of my situation at the time. She explained how to do all meds and would answer any and all questions as needed.
How was your experience with Jennifer Mersereau at UNC Fertility?
She is honest and informative with explaining things. She could have more compassion but she is blunt and doesn’t tell you what you want to hear but what needs to happen and what you need to hear.
What's one piece of advice would you give a prospective patient of Jennifer Mersereau at UNC Fertility?
She is honest and works with you and is fast to respond when you need her.
During treatment, were you treated like a number or a human with Jennifer Mersereau at UNC Fertility?
She spent time talking with me and explained things well.
Describe the protocols Jennifer Mersereau used in your cycles at UNC Fertility and their degree of success.
Currently doing rounds of leterozole and mid cycle checks for follicle.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Wendy )
She was very good with being compassionate and understanding of my situation at the time. She explained how to do all meds and would answer any and all questions as needed.
Describe your experience with UNC Fertility.
They are great with getting you in for an appointment quickly and responding back to phone calls and e-mails in a timely manner. I feel very comfortable with everyone there and all staff is very kind.
Describe your experience with your monitoring appointments at UNC Fertility.
The appointments were easy to make and I could get the day and time that I needed. They would fit you in as needed for all appointments
Describe the costs associated with your care under Jennifer Mersereau at UNC Fertility.
My insurance covered most visits but Fertilty sparing and transfer for ivf aren’t included
Describe Jennifer Mersereau's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
Next step is ivf if no luck with leterozole
8
Doctor
Jennifer Mersereau
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
UNC Fertility
Raleigh
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 40
South Asian
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Mersereau keeps my husband and I informed and engaged. Her communication and interaction has been professional on a personal level. We’re very comfortable and trust her medical advices. After leaving every visit, we always leave with a plan. The experience has giving us hope in conceiving...went through the HGS procedure and very happy with my ovarian reserves. No blockages. The only thing left to do is the semen analysis for my husband, then on to the next steps.
The waiting room [at UNC Fertility] always seemed full and crowded. This is usually with early morning appointments. Scheduling appointments after 10AM works best. Overall, the wait before seeing the doctor is very minimal. The staff always keeps you informed and progressing during the visit...All of the staff were readily available to assist. Very welcoming
How was your experience with Jennifer Mersereau at UNC Fertility?
Dr. Mersereau keeps my husband and I informed and engaged. Her communication and interaction has been professional on a personal level. We’re very comfortable and trust her medical advices. After leaving every visit, we always leave with a plan. The experience has giving us hope in conceiving.
What's one piece of advice would you give a prospective patient of Jennifer Mersereau at UNC Fertility?
Be receptive to her medical advices. Ask questions and take comfort in discussing any concerns.
During treatment, were you treated like a number or a human with Jennifer Mersereau at UNC Fertility?
She’s very professional, yet personable.
Describe the protocols Jennifer Mersereau used in your cycles at UNC Fertility and their degree of success.
The very same day of our consultation, we went home with a plan. I later went through the HGS procedure and very happy with my ovarian reserves. No blockages. The only thing left to do is the semen analysis for my husband, then on to the next steps.
Describe your experience with the nursing staff at UNC Fertility.
All of the staff were readily available to assist. Very welcoming.
Describe your experience with UNC Fertility.
The waiting room always seemed full and crowded. This is usually with early morning appointments. Scheduling appointments after 10AM works best. Overall, the wait before seeing the doctor is very minimal. The staff always keeps you informed and progressing during the visit.
Describe the costs associated with your care under Jennifer Mersereau at UNC Fertility.
We hadn’t really gotten to the full cost. However our insurance is pretty good and covers a lot of the costs almost 100%.
Describe Jennifer Mersereau's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
We have not discussed this.
10
Doctor
Jennifer Mersereau
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UNC Fertility
Raleigh
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2015, Successful
10
10
Age 35 - 36
1 IUI
1 IVF
Other
Income $50K - $99K
1st of 5 Docs
Strongly Recommends
Strongly Recommends
Successful
We were so nervous and Dr [Jennifer Mersereau] and her staff help us feel so secure. We new we were in the right place for the results we new we were going to get. She helped us feel so comfortable and confident every week we came into the office.... They transferred 2 too make the process a better chance forpregnancy
They [the nursing staff at UNC Fertility- Raleigh] were so kind as caring. They were always on top of their job..... I was very apprehensive coming here. As I resourced I found out the clinic is rated top in the country for successful embryo births. Their are multiple doctors in this office who have been very successful for ivf.
How was your experience with Jennifer Mersereau at UNC Fertility?
She was kind and caring and always made me feel like I was her only patient. When I was terrified she always reassured us by showing us our little peanut on the ultra sound. I would love the chance to be able to have her as a doctor again. She helps miracles happen. Our little miracle needs a brother or sister!!!
What's one piece of advice would you give a prospective patient of Jennifer Mersereau at UNC Fertility?
To hang in there and trust this process. If you are doing the instructions they told you to do then just stay positive because it will work.
During treatment, were you treated like a number or a human with Jennifer Mersereau at UNC Fertility?
We were so nervous and Dr and her staff help us feel so secure. We new we were in the right place for the results we new we were going to get. She helped us feel so comfortable and confident every week we came into the office.
Describe the protocols Jennifer Mersereau used in your cycles at UNC Fertility and their degree of success.
That's something I rather keep to myself
Describe your experience with the nursing staff at UNC Fertility.
They were so kind as caring. They were always on top of their job.
Describe your experience with UNC Fertility.
I was very apprehensive coming here. As I resourced I found out the clinic is rated top in the country for successful embryo births. Their are multiple doctors in this office who have been very successful for ivf.
Describe the costs associated with your care under Jennifer Mersereau at UNC Fertility.
I'm not going to discuss this
Describe Jennifer Mersereau's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
They transferred 2 too make the process a better chance forpregnancy
10
Doctor
Jennifer Mersereau
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UNC Fertility
Raleigh
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
1
8
Age 33 - 34
9 Fertility Medications
Anovulation
PCOS
Recurrent Pregnancy Loss
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Doesn't Recommend
Neutral
Successful
She [Dr. Mersereau] is a great communicator. She answers medical questions very well. She tries hard to keep you on the least invasive track as possible. She is thorough on her initial workup. She rushes through appointments. She doesn't follow up well on test results, leaving you to figure out what they mean. When I did end up pregnant she seemed unexcited, and telling her it ended in miscarriage phased her even less.
The support staff [at UNC Fertility] is great with communication. Getting an appointment can be difficult if you are looking for a specific day or time. They draw all of their own labs so you do not have to travel to another location...On my initial visit I had a ton of labs drawn. Once they all resulted i got an email that they were in my portal so I went and looked at them. On the reports there were no explanations and no one called me to tell me about my results I had to figure them out on my own.
How was your experience with Jennifer Mersereau at UNC Fertility?
She is a great communicator. She answers medical questions very well. She tries hard to keep you on the least invasive track as possible. She is thorough on her initial workup. She rushes through appointments. She doesn't follow up well on test results, leaving you to figure out what they mean. When I did end up pregnant she seemed unexcited, and telling her it ended in miscarriage phased her even less.
What's one piece of advice would you give a prospective patient of Jennifer Mersereau at UNC Fertility?
Be ready with questions, don't let her make you feel rushed.
During treatment, were you treated like a number or a human with Jennifer Mersereau at UNC Fertility?
Dr. M on consultation was warm, inviting, and thorough. She explained everything to us and ordered so many tests. Once the tests came back, however, I was left to figure out what they meant on my own. Same thing happened with my husband's sperm analysis. We ended up pregnant on our last round of letrozole and when I messaged her to tell her the news she was not excited she had me call to get an HCG check. Once the HCG was completed we went in for an ultrasound, she was extremely cold, there was no smile, no sincere congratulations just a "yup there's a baby, there's the sac, you can go to your regular doctor now" and she just left the room. We found out a few weeks later that we had a missed miscarriage we sent a message letting her know and she just said "that stinks, let me know when you have a period again" no mention of what the plan might be next.
Describe the protocols Jennifer Mersereau used in your cycles at UNC Fertility and their degree of success.
I came to the clinic already prescribed metformin and letrozole, we had already tried 3 rounds. She decided to extend that treatment plan for 6 more cycles. We did end up pregnant but it ended in miscarriage
Describe your experience with the nursing staff at UNC Fertility.
All the staff I came in contact with were super helpful, compassionate and caring. I didn't see many nurses only people drawing labs
Describe your experience with UNC Fertility.
The support staff is great with communication. Getting an appointment can be difficult if you are looking for a specific day or time. They draw all of their own labs so you do not have to travel to another location.
Describe the costs associated with your care under Jennifer Mersereau at UNC Fertility.
my costs were minimal thanks to my insurance
What specific things went wrong at UNC Fertility?
  • Failed to call with results
Describe the specific things that went wrong at UNC Fertility.
On my initial visit I had a ton of labs drawn. Once they all resulted i got an email that they were in my portal so I went and looked at them. On the reports there were no explanations and no one called me to tell me about my results I had to figure them out on my own.
1
Doctor
Jennifer Mersereau
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
UNC Fertility
Raleigh
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 38
5 Fertility Medications
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I began seeing Dr. Peavey after having 2 chemical pregnancies in row. Besides all the "routine" fertility testing for my husband and I (thyroid, autoimmune, HSG, semen analysis, genetics, etc.), Dr. Peavey was also supportive and knowledgeable of several natural supplements I wanted to take. She was open to ordering any additional tests I wanted -- such as for Vitamin D deficiency and AMH/FSH -- even when she was confident those weren't my issues. Dr. Peavey and the entire clinic staff were kind and respectful even through my 3rd loss and understood when we wanted to take some time off. I never felt pressured or not listened to. Dr. Peavey made a point to sit down and answer all my questions in a non-hurried manner. She explained things as many times as I needed and dr
Strengths [at UNC Fertility]: Variety of REs so one is bound to fit the patient's needs and personality. All doctors and staff I interacted with were optimistic and friendly which goes a long way. Weaknesses: I can't think of any. My experience there was completely positive...I only interacted with the nursing staff via the patient portal but every time I asked a question, I received an immediate or at least same-day response...I requested a Vitamin D and AMH blood test. The order was put in for AMH but Vitamin D was forgotten. So I had to have a second blood draw on another day to have my Vitamin D checked. I was not charged, of course, for the extra blood draw.
How was your experience with Mary Peavey at UNC Fertility?
I began seeing Dr. Peavey after having 2 chemical pregnancies in row. Besides all the "routine" fertility testing for my husband and I (thyroid, autoimmune, HSG, semen analysis, genetics, etc.), Dr. Peavey was also supportive and knowledgeable of several natural supplements I wanted to take. She was open to ordering any additional tests I wanted -- such as for Vitamin D deficiency and AMH/FSH -- even when she was confident those weren't my issues. Dr. Peavey and the entire clinic staff were kind and respectful even through my 3rd loss and understood when we wanted to take some time off. I never felt pressured or not listened to. Dr. Peavey made a point to sit down and answer all my questions in a non-hurried manner. She explained things as many times as I needed and drew diagrams to help us understand all the answers. After we decided to take a break from medications, we became pregnant naturally. Dr. Peavey was positive and excited for me even when I could not yet be excited for myself due to fear of another loss.
What's one piece of advice would you give a prospective patient of Mary Peavey at UNC Fertility?
If you have a lot of questions or have researching online, Dr. Peavey is patient and prepared with answers. So don't be afraid to ask any and everything. She'll never make you feel like you're bothering her.
Describe the protocols Mary Peavey used in your cycles at UNC Fertility and their degree of success.
We had no measurable explanation for our failed pregnancies (3 chemicals in March, April and May 2019) besides poorer egg quality due to diminished reserve. So our prescribed plan for the time being was to keep trying for a few more months and then reevaluate. My husband and I both took natural supplements that I'd read about in It Starts With The Egg. I was also taking 5 mg letrozole (original OB's suggestion) and 200 mg progesterone (at my request) daily. I took the supplements from March 2019 to Nov 2019. I took the medications March, April, May, August and Sept. In Oct, I added a royal jelly supplement and stopped the prescribed medications. On Nov 2, I received a positive test that stuck.
Describe your experience with the nursing staff at UNC Fertility.
I only interacted with the nursing staff via the patient portal but every time I asked a question, I received an immediate or at least same-day response.
Describe your experience with UNC Fertility.
Strengths: Variety of REs so one is bound to fit the patient's needs and personality. All doctors and staff I interacted with were optimistic and friendly which goes a long way. Weaknesses: I can't think of any. My experience there was completely positive.
Describe the costs associated with your care under Mary Peavey at UNC Fertility.
My costs were all covered by insurance. The only things we paid for were the HSG and SA (semen analysis). Neither was over $150.
What specific things went wrong at UNC Fertility?
  • Failed to order appropriate test
Describe the specific things that went wrong at UNC Fertility.
I requested a Vitamin D and AMH blood test. The order was put in for AMH but Vitamin D was forgotten. So I had to have a second blood draw on another day to have my Vitamin D checked. I was not charged, of course, for the extra blood draw.
10
Doctor
Mary Peavey
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UNC Fertility
Raleigh
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 29
4 Fertility Medications
PCOS
European
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Peavey spoke to me by name through both the patient portal and in person. She remembered my husband, the duration we were together, etc...was very clear- spoke through drawing images, speaking thoroughly, and also through asking questions. I believe this helps her with all different types of patients. She was very encouraging and positive but realistic too. I never felt like I was doing a test that wasn't necessary. Overall, 10 out of 10!
everything was clean and quick [at UNC Fertility]! when i walked in i didn't know what to expect and was nervous...i never sat in the lobby waiting for more than 5-7 minutes which i thought was incredible. the entire floor was clean and neat. the nurses was approachable and friendly- always asked how my day was and engaged...Everyone was great!...
How was your experience with Mary Peavey at UNC Fertility?
Dr. Peavey was very clear- spoke through drawing images, speaking thoroughly, and also through asking questions. I believe this helps her with all different types of patients. She was very encouraging and positive but realistic too. I never felt like I was doing a test that wasn't necessary. Overall, 10 out of 10!
What's one piece of advice would you give a prospective patient of Mary Peavey at UNC Fertility?
enjoy
During treatment, were you treated like a number or a human with Mary Peavey at UNC Fertility?
Dr. Peavey spoke to me by name through both the patient portal and in person. She remembered my husband, the duration we were together, etc.
Describe your experience with the nursing staff at UNC Fertility.
Everyone was great!
Describe your experience with UNC Fertility.
everything was clean and quick! when i walked in i didn't know what to expect and was nervous. after walking in, i was immediately greeted and had my temperature taken for covid precautions. i never sat in the lobby waiting for more than 5-7 minutes which i thought was incredible. the entire floor was clean and neat. the nurses was approachable and friendly- always asked how my day was and engaged.
10
Doctor
Mary Peavey
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
UNC Fertility
Raleigh
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources