University of Chicago Medicine

4 doctors work here

Rated 8.8
Strongly recommend: 62%Neutral: 32%Don't recommend: 6%8.8
62% strongly recommend
9 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
7.6
7.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
154
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 4 offices

Chicago - Hinsdale
12 Salk Creek Ln
Hinsdale, IL 60521
888.824.0200
Chicago - Hyde Park
5758 S. Maryland Avenue
Chicago, IL 60637
(773) 702-6642
Chicago - South Loop
1101 S Canal St
Chicago, IL 60637
877.336.5667
Chicago - Desplaines (closed)
333 South Desplaines Street
Chicago, IL 60661
(773) 702-6642
Show 2 more

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 41
4 IUI
3 IVF
Endometriosis
Poor Egg Quality
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
European
Latinx
Native American
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Helen Kim] was always willing to collaborate on action plan when I needed more information. She was willing to consult with other doctors, and was supportive of myself and my husband... was thorough and kind. She explored all avenues regarding why I might not be getting pregnant, but always kept us moving forward. I felt informed and was a participant in my care. She called me back on the same day whenever I called with a question.
Monitoring [at University of Chicago Hospitals] was first come first serve. The longest I ever waited was 30 minutes but that was rare. I generally waited less than 15...I did PGS testing and frozen transfers and therefore she [Dr. Kim] only wanted to implant one embyro which I was fine with...Their strength is that as a small practice they can give wonderful personalized care. It can be hard to get an initial appointment but once you are working with them they are extremely helpful with scheduling.
How was your experience with Helen Kim at University of Chicago Medicine?
Dr. Kim was thorough and kind. She explored all avenues regarding why I might not be getting pregnant, but always kept us moving forward. I felt informed and was a participant in my care. She called me back on the same day whenever I called with a question. She was always willing to collaborate on action plan when I needed more information. She was willing to consult with other doctors, and was supportive of myself and my husband.
What's one piece of advice would you give a prospective patient of Helen Kim at University of Chicago Medicine?
It may take awhile to get in because they are a small practice, but it's worth the wait. Remember, one month is only one missed cycle. You will be glad you chose them.
During treatment, were you treated like a number or a human with Helen Kim at University of Chicago Medicine?
The people who work in the UCM fertility office are the kindest, most caring group of health professionals. I highly recommend them to anyone seeking treatment in Chicago.
Describe the protocols Helen Kim used in your cycles at University of Chicago Medicine and their degree of success.
She is analytical and conservative. She looks at all the data before coming up with a plan. She does not take a one size fits all approach.
Describe your experience with your nurse at University of Chicago Medicine. (Assigned nurse: Gayle)
The team overall is extremely compassionate and responsive. I could always count on a prompt reply to a telephone or MyChart inquiry.
Describe your experience with University of Chicago Medicine.
Their strength is that as a small practice they can give wonderful personalized care. It can be hard to get an initial appointment but once you are working with them they are extremely helpful with scheduling.
Describe your experience with your monitoring appointments at University of Chicago Medicine.
Monitoring was first come first serve. The longest I ever waited was 30 minutes but that was rare. I generally waited less than 15.
Describe the costs associated with your care under Helen Kim at University of Chicago Medicine.
I don't remember.
Describe Helen Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Chicago Medicine.
I did PGS testing and frozen transfers and therefore she only wanted to implant one embyro which I was fine with.
10
Doctor
Helen Kim
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Chicago Medicine
Chicago - Hyde Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
8
Age 33 - 34
2 IVF
2 Egg Freezing
Recurrent Pregnancy Loss
Other
Income $100K - $199K
Teacher
3rd of 3 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr.Beltsos takes time to know her patients. She responds personally to emergency calls. And she starts every appointment by giving you a big hug. She is so energetic and enthusiastic. ... Dr.Beltsos is happy to adjust protocols as needed and she works with you to make this challenging journey a bit more manageable. I feel like I am in good hands, and I trust that Dr.Beltsos will help me reach my goal.
Strengths- patient care! You are a valued patient and the staff does whatever they can to make your treatment easy. I feel confident with Vios in charge of my care. Weaknesses- billing department. Some out of pocket prices are questionable, also, advisors may tell you insurance covers a test- when in fact it does not. Be your own financial advocate. ... They [nurses] are wonderful! I definitely have a few favorites!! But overall, all nurses are there to help.
How was your experience with Angeline Beltsos at University of Chicago Medicine?
Dr.Beltsos is happy to adjust protocols as needed and she works with you to make this challenging journey a bit more manageable. I feel like I am in good hands, and I trust that Dr.Beltsos will help me reach my goal.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at University of Chicago Medicine?
Billing is a pain!!! There is a disconnect in the billing department. Be sure to check all statements.
During treatment, were you treated like a number or a human with Angeline Beltsos at University of Chicago Medicine?
Dr.Beltsos takes time to know her patients. She responds personally to emergency calls. And she starts every appointment by giving you a big hug. She is so energetic and enthusiastic.
Describe the protocols Angeline Beltsos used in your cycles at University of Chicago Medicine and their degree of success.
Dr.Beltsos had me on antinflammatories, crimsoned 9, and adjusted my ivf cycles after the first only resulted in 1 embryo. Round 2 she changed my follistim and added supplements. They retrieved 26 eggs! Waiting to see what happens next.
Describe your experience with the nursing staff at University of Chicago Medicine.
They are wonderful! I definitely have a few favorites!! But overall, all nurses are there to help.
Describe your experience with University of Chicago Medicine.
Strengths- patient care! You are a valued patient and the staff does whatever they can to make your treatment easy. I feel confident with Vios in charge of my care. Weaknesses- billing department. Some out of pocket prices are questionable, also, advisors may tell you insurance covers a test- when in fact it does not. Be your own financial advocate.
Describe the costs associated with your care under Angeline Beltsos at University of Chicago Medicine.
Costs for self pay were ridiculous and I’m still waiting for a price break down as I feel I’ve been over charged. Cryopreservation fees are also a problem.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Chicago Medicine.
None
10
Doctor
Angeline Beltsos
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
University of Chicago Medicine
Chicago - Hyde Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
9
9
Age 31
5 IUI
Unexplained
Other
Income $100K - $199K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
We've met with Dr. Kim twice in the very short time we have been seeing her. When we first met with her she spent almost two hours reviewing all of our results. She is very investigative as my husband's described. We have been given no real reasons for our infertility or two miscarriages and she seems like she is willing to do the work to find out why and to get us pregnant...I don't get the feeling she will sugar coat bad news so if you want the information in a very straightforward way then you will get it. If not, be ready for it...
You see the same people every time (for blood and ultrasound) [at U Chicago -MD Ave]. Dr. Kim has also performed the IUI (when it was a holiday weekend)...Results are provided electronically via MyChart. I've spoken to the nurse when I had questions about the results and she was somewhat helpful...
How was your experience with Helen Kim at University of Chicago Medicine?
Dr. Kim is willing to sit down with you and have a conversation and review all past results and clearly explain your options. So far, we really like her.
What's one piece of advice would you give a prospective patient of Helen Kim at University of Chicago Medicine?
I don't get the feeling she will sugar coat bad news so if you want the information in a very straightforward way then you will get it. If not, be ready for it.
During treatment, were you treated like a number or a human with Helen Kim at University of Chicago Medicine?
We've met with Dr. Kim twice in the very short time we have been seeing her. When we first met with her she spent almost two hours reviewing all of our results. She is very investigative as my husband's described. We have been given no real reasons for our infertility or two miscarriages and she seems like she is willing to do the work to find out why and to get us pregnant.
Describe the protocols Helen Kim used in your cycles at University of Chicago Medicine and their degree of success.
Since Letrazole plus IUI did get my pregnant previously with our first doctor and there was no reason discovered for my miscarriage she thought starting with that again made sense before graduating to IVF. First cycle, we moved forward with Letrazole plus IUI. We did not get pregnant. Second cycle, we did Letrazole plus an IUI. My lining was questionable so we also added Estrace before the IUI. Mid cycle now.
Describe your experience with your nurse at University of Chicago Medicine. (Assigned nurse: Kathy)
Results are provided electronically via MyChart. I've spoken to the nurse when I had questions about the results and she was somewhat helpful.
Describe your experience with University of Chicago Medicine.
Coming from FCI, this is so much smaller in a good way. You see the same people every time (for blood and ultrasound). Dr. Kim has also performed the IUI (when it was a holiday weekend).
9
Doctor
Helen Kim
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
University of Chicago Medicine
Chicago - Hyde Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
10
10
Age 30 - 31
5 IUI
Donor Sperm
Unexplained
Black or African-American
Income $50K - $99K
Consultant
1st of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Unsuccessful
She was very informative, my partner and I had questions and she answered them all with no issues. Overall it was pleasant and she helped to make us feel optimistic. We had travel plans and Dr. Kim also suggested potential risks and how to stay safe due to our attempt at conception ... I recall starting with at home insemination and then moving to medication and in-office iui after a suggested 3 cycles
They [UCH] are very good at compassion and setting a nice environment during a stressful time. No weaknesses. I wish that a baby resulted from working with them but unfortunately, that wasn't the case. No fault of the clinic. We will try again after this year and will be moving so it is a bit un nerving to have to start the process again without their support.
How was your experience with Helen Kim at University of Chicago Medicine?
She was very informative, my partner and I had questions and she answered them all with no issues. Overall it was pleasant and she helped to make us feel optimistic. We had travel plans and Dr. Kim also suggested potential risks and how to stay safe due to our attempt at conception
What's one piece of advice would you give a prospective patient of Helen Kim at University of Chicago Medicine?
Do your research so you are well informed before starting the process. Knowing what questions to ask made the process better for us.
During treatment, were you treated like a number or a human with Helen Kim at University of Chicago Medicine?
She was very nice and warm throughout the process
Describe the protocols Helen Kim used in your cycles at University of Chicago Medicine and their degree of success.
I recall starting with at home insemination and then moving to medication and in-office iui after a suggested 3 cycles
Describe your experience with the nursing staff at University of Chicago Medicine.
The nurses always remembered us and were very nice and made jokes and kept us smiling. I remember a gentleman in the back who did the blood work and consulting and the nurse up front at the desk who was bi-lingual
Describe your experience with University of Chicago Medicine.
They are very good at compassion and setting a nice environment during a stressful time. No weaknesses. I wish that a baby resulted from working with them but unfortunately, that wasn't the case. No fault of the clinic. We will try again after this year and will be moving so it is a bit un nerving to have to start the process again without their support.
Describe the costs associated with your care under Helen Kim at University of Chicago Medicine.
5,000-7,000 from I recall
Describe Helen Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Chicago Medicine.
I don't think that applied to us yet so it did not come up.
10
Doctor
Helen Kim
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Chicago Medicine
Chicago - Hyde Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
10
10
Age 35 - 37
2 IUI
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim is very knowledgeable about fertility. She gives you all possible outcomes and a plan of action before leaving her office to make u feel like there is an attainable solution. Dr. Kim is very thorough in reviewing your medical records and making sure all details are included in your chart...Ultrasounds and procedures to diagnose and treat fertility issues...Ask any and all questions you may have
The clinic [University of Chicago Hospitals] is very clean and welcoming. The rooms are designed for optimal comfort. The staff is very timely. You do not spend a lot of time waiting for your appointment to begin. You work with the same staff on a daily basis and they take time to get to know you and help ease the stress of on going procedures...Learning patients names was a plus. It made me feel like i was more than a patient coming in for a procedure.
How was your experience with Helen Kim at University of Chicago Medicine?
Dr. Kim is very knowledgeable about fertility. She gives you all possible outcomes and a plan of action before leaving her office to make u feel like there is an attainable solution. Dr. Kim is very thorough in reviewing your medical records and making sure all details are included in your chart.
What's one piece of advice would you give a prospective patient of Helen Kim at University of Chicago Medicine?
Ask any and all questions you may have
During treatment, were you treated like a number or a human with Helen Kim at University of Chicago Medicine?
The staff at the clinic greeted me by name and were personable and friendly as well as professionally.
Describe the protocols Helen Kim used in your cycles at University of Chicago Medicine and their degree of success.
Ultrasounds and procedures to diagnose and treat fertility issues
Describe your experience with your nurse at University of Chicago Medicine. (Assigned nurse: Gary)
Learning patients names was a plus. It made me feel like i was more than a patient coming in for a procedure.
Describe your experience with University of Chicago Medicine.
The clinic is very clean and welcoming. The rooms are designed for optimal comfort. The staff is very timely. You do not spend a lot of time waiting for your appointment to begin. You work with the same staff on a daily basis and they take time to get to know you and help ease the stress of on going procedures.
Describe the costs associated with your care under Helen Kim at University of Chicago Medicine.
Because of my insurance plan, i had a very low co pay. i am unsure of the total cost
10
Doctor
Helen Kim
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Chicago Medicine
Chicago - Hyde Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012, Unsuccessful
3
3
Age 32
3 IUI
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I do feel that Dr. Kim and her staff cared about the outcome of my treatment but not that they were prepared to treat me individually or look beyond the standard reasons for what might be going on. After two miscarriages, they basically told me there wasn't anything else they could do for me and I should consult another doctor.
I do feel that Dr. Kim and her staff cared about the outcome of my treatment but not that they were prepared to treat me individually or look beyond the standard reasons for what might be going on. After two miscarriages, they basically told me there wasn't anything else they could do for me and I should consult another doctor.
How was your experience with Helen Kim at University of Chicago Medicine?
Dr. Kim was very matter-of-fact and professional but not especially warm or compassionate.
What's one piece of advice would you give a prospective patient of Helen Kim at University of Chicago Medicine?
Do not expect warmth or compassion.
During treatment, were you treated like a number or a human with Helen Kim at University of Chicago Medicine?
I do feel that Dr. Kim and her staff cared about the outcome of my treatment but not that they were prepared to treat me individually or look beyond the standard reasons for what might be going on. After two miscarriages, they basically told me there wasn't anything else they could do for me and I should consult another doctor.
Describe your experience with the nursing staff at University of Chicago Medicine.
They were all very nice but I did not get the feeling they knew me as an individual.
3
Doctor
Helen Kim
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
University of Chicago Medicine
Chicago - Hyde Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Successful
10
10
IUI
Other
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My husband, myself, and a trusted relative (in the medical field) were all present during the consultation and he [Dr. Haney] took the time to make sure all our questions were answered...was very upfront about what to expect, the process, and the outcome. He delivered exactly what he said he would with a pre-pregnancy TAC surgery to prepare for the next fertility treatment cycle. He did all of this with a supportive bedside manner...The TAC can be completed [by Dr. Arthur Haney] pre-pregnancy or during pregnancy though it was recommended pre-pregnancy if possible (which was our preference anyway). The data on TAC for incompetent cervix has better outcomes than a preventive vaginal cerclage.
I was able to get insurance coverage for my surgery after appealing with UHC. I had to follow-up after surgery as well though it was covered in the end...was professional and the setting was positive for recovery. It was a comfortable waiting area with a great view and amazing food for a hospital stay! The typical stay for the surgery is 23 hours, the remainder of the recuperation is at home...The TAC can be completed pre-pregnancy or during pregnancy though it was recommended pre-pregnancy if possible (which was our preference anyway). The data on TAC for incompetent cervix has better outcomes than a preventive vaginal cerclage. Do your own research, advocate for yourself, and get support along the way!
How was your experience with Arthur Haney (retired) at University of Chicago Medicine?
Dr Haney was very upfront about what to expect, the process, and the outcome. He delivered exactly what he said he would with a pre-pregnancy TAC surgery to prepare for the next fertility treatment cycle. He did all of this with a supportive bedside manner.
What's one piece of advice would you give a prospective patient of Arthur Haney (retired) at University of Chicago Medicine?
Abbyloopers (non-profit) has lots of information if you want to get data or information from someone other than the staff.
During treatment, were you treated like a number or a human with Arthur Haney (retired) at University of Chicago Medicine?
My husband, myself, and a trusted relative (in the medical field) were all present during the consultation and he took the time to make sure all our questions were answered.
Describe the protocols Arthur Haney (retired) used in your cycles at University of Chicago Medicine and their degree of success.
The TAC can be completed pre-pregnancy or during pregnancy though it was recommended pre-pregnancy if possible (which was our preference anyway). The data on TAC for incompetent cervix has better outcomes than a preventive vaginal cerclage. Do your own research, advocate for yourself, and get support along the way!
Describe your experience with University of Chicago Medicine.
U of C was professional and the setting was positive for recovery. It was a comfortable waiting area with a great view and amazing food for a hospital stay! The typical stay for the surgery is 23 hours, the remainder of the recuperation is at home.
Describe the costs associated with your care under Arthur Haney (retired) at University of Chicago Medicine.
I was able to get insurance coverage for my surgery after appealing with UHC. I had to follow-up after surgery as well though it was covered in the end.
10
Doctor
Arthur Haney (retired)
Humanity
Communication
Frequency Seen
Compassion
Explained risks
10
Clinic
University of Chicago Medicine
Chicago - Hyde Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Consult
10
10
Age 22
2 Fertility Medications
Tubal Blockage
Black or African-American
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Kim] made sure she talked in a nice respectful manner and made me feel like a daughter...She’s a loving doctor that’s there for your every need I came in not understanding and left feeling like nothing could stop me she explained what I needed to do even if I didn’t have the insurance. She made sure I understood that I wasn’t the only person going thru this and that’s it is possible for me to conceive
Everything was perfect [at University of Chicago Hospitals] just the wait time will have you on the edge of your seat. They make sure your comfortable and understanding. The people that work there are very nice and helpful and you can get them to understand what you need and they make sure your ok at all times...[the nurses were] Very very compassionate...She [Dr. Kim] made sure she talked in a nice respectful manner and made me feel like a daughter.
How was your experience with Helen Kim at University of Chicago Medicine?
She’s a loving doctor that’s there for your every need I came in not understanding and left feeling like nothing could stop me she explained what I needed to do even if I didn’t have the insurance. She made sure I understood that I wasn’t the only person going thru this and that’s it is possible for me to conceive
What's one piece of advice would you give a prospective patient of Helen Kim at University of Chicago Medicine?
She is a going to help you every step of the way
During treatment, were you treated like a number or a human with Helen Kim at University of Chicago Medicine?
She made sure she talked in a nice respectful manner and made me feel like a daughter
Describe your experience with the nursing staff at University of Chicago Medicine.
Very very compassionate
Describe your experience with University of Chicago Medicine.
Everything was perfect just the wait time will have you on the edge of your seat. They make sure your comfortable and understanding. The people that work there are very nice and helpful and you can get them to understand what you need and they make sure your ok at all times
Describe the costs associated with your care under Helen Kim at University of Chicago Medicine.
I came thru emergency room sooo a lot of money
10
Doctor
Helen Kim
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Chicago Medicine
Chicago - Hyde Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
N/A
Age 28 - 29
1 IVF
Diminished Ovarian Reserve
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Successful
Dr. Cooper immediately is a warm, loving, compassionate and kind presence. She is thourough and informative without being aggressive and harsh. I never once felt like I was being rushed through my many questions. I always felt like the most important patient she had at that moment. Our experience couldn’t have been more pleasant. She’s an amazing person and doctor. I wish all physicians were as wonderful as Dr. Cooper.
The office [Univ of Chicago- Desplaines] is comfortable. They always offered a beverage upon arrival. The front desk staff is organized and kind. Even when there was confusion with insurance or my payment plan they were patient and did ALL the work to resolve. Theres a really wonderful energy in the office.... Andrea was always available. She was prompt in returning my calls and when I was confused or scared she was kind and understanding. She always explained things well and went over the treatment plans on several occasions to confirm my understanding.
How was your experience with Amber Cooper at University of Chicago Medicine?
It’s a sensitive, emotional decision to see a fertility doctor. The reason you’re going there are because you’re struggling to do what comes so easily to many couples. Dr. Cooper immediately is a warm, loving, compassionate and kind presence. She is thourough and informative without being aggressive and harsh. I never once felt like I was being rushed through my many questions. I always felt like the most important patient she had at that moment. Our experience couldn’t have been more pleasant. She’s an amazing person and doctor. I wish all physicians were as wonderful as Dr. Cooper.
What's one piece of advice would you give a prospective patient of Amber Cooper at University of Chicago Medicine?
Ask all your questions. Nothing is insignificant or silly to ask and you will never be felt as though they are.
During treatment, were you treated like a number or a human with Amber Cooper at University of Chicago Medicine?
Dr. Cooper became like a family member almost immediately. Her compassion was so warm and her optimism was contagious. This is an emotional, exhausting and painful process and she always made my feelings feel validated.
Describe the protocols Amber Cooper used in your cycles at University of Chicago Medicine and their degree of success.
I did a single round of IVF, the drugs were draining on my energy level and emotional state.
Describe your experience with your nurse at University of Chicago Medicine. (Assigned nurse: Andrea)
Andrea was always available. She was prompt in returning my calls and when I was confused or scared she was kind and understanding. She always explained things well and went over the treatment plans on several occasions to confirm my understanding.
Describe your experience with University of Chicago Medicine.
The office is comfortable. They always offered a beverage upon arrival. The front desk staff is organized and kind. Even when there was confusion with insurance or my payment plan they were patient and did ALL the work to resolve. Theres a really wonderful energy in the office.
10
Doctor
Amber Cooper
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources