Penn Fertility Care

14 doctors work here

Rated 7.2
Strongly recommend: 49%Neutral: 25%Don't recommend: 26%7.2
49% strongly recommend
81 reviews
Operations
7.9
7.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.6
6.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.3
8.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.2
7.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,384
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
14 doctors work here
NPS
7.7
Average Doctor Score
Christos Coutifaris
Penn Fertility Care
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Puneet Masson
Penn Fertility Care
100% strongly recommend
2 Reviews
Rated 10
Strongly recommend: 100%10
Vasiliki Moragianni
Penn Fertility Care
91% strongly recommend
13 Reviews
Rated 9.7
Strongly recommend: 91%Neutral: 9%9.7
Kurt Barnhart
Penn Fertility Care
60% strongly recommend
6 Reviews
Rated 9
Strongly recommend: 60%Neutral: 40%9
Steven Sondheimer
Penn Fertility Care
92% strongly recommend
8 Reviews
Rated 9
Strongly recommend: 92%Don't recommend: 8%9
Monica Mainigi
Penn Fertility Care
51% strongly recommend
3 Reviews
Rated 8.5
Strongly recommend: 51%Neutral: 49%8.5
Divya Shah
U of Iowa Center for Advanced Reproductive Care
45% strongly recommend
13 Reviews
Rated 8.4
Strongly recommend: 45%Neutral: 44%Don't recommend: 11%8.4
Clarisa Gracia
Penn Fertility Care
43% strongly recommend
6 Reviews
Rated 8.2
Strongly recommend: 43%Neutral: 57%8.2
Kathleen (Kate) O'Neill
Penn Fertility Care
11% strongly recommend
4 Reviews
Rated 7.4
Strongly recommend: 11%Neutral: 50%Don't recommend: 39%7.4
Suleena Kalra
Penn Fertility Care
46% strongly recommend
14 Reviews
Rated 7
Strongly recommend: 46%Neutral: 24%Don't recommend: 30%7
Scott Edwards
Penn Fertility Care
42% strongly recommend
10 Reviews
Rated 6.2
Strongly recommend: 42%Neutral: 6%Don't recommend: 52%6.2
Samantha Butts
Penn Fertility Care
31% strongly recommend
7 Reviews
Rated 5.8
Strongly recommend: 31%Neutral: 37%Don't recommend: 31%5.8
Anuja Dokras
Penn Fertility Care
50% strongly recommend
3 Reviews
Rated 4.8
Strongly recommend: 50%Don't recommend: 50%4.8
Suneeta Senapati
Penn Fertility Care
15% strongly recommend
4 Reviews
Rated 3.7
Strongly recommend: 15%Neutral: 31%Don't recommend: 54%3.7
Show 10 more

This clinic has 4 offices

Lancaster General Health
2112 Harrisburg Pike
Lancaster, PA 17601
Philadelphia - Market
3701 Market St.
Philadelphia, PA 19104
Philadelphia - Walnut St
800 Walnut St.
Philadelphia, PA 19107
Radnor
250 King of Prussia Road
Radnor, PA 19087
Show 2 more

81 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
8
NPS
10
Age 39 - 40
2 IUI
2 IVF
1 Egg Freezing
Male Factor
Unexplained
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Embryo Freezing With Other Docs
Donor Sperm
Neutral
Strongly Recommends
Successful
If you're looking for a warm and fuzzy doctor with a communicative bedside manner, he's [Dr. Kurt Barnhart] probably not your doc. However, if you're interested in someone who knows the latest research, is really into statistics and facts, and has seen the latest treatments and tons of patients, that's his specialty (in my mind). I spent a lot more time in his personal office than I did in a patient/clinical room.
Brenda [a nurse at UPenn] was efficient and available. Sometimes I felt that she was a little overwhelmed with having a lot of work, and a couple of times I wasn't sure she quite remembered the specifics of my case. But she was always available when I needed her and I really appreciated her letting me text her. I would have random questions about this or that and she was very patient with me in answering them and always answered quickly. That helped me so much because I didn't have to pick up the phone and call her every single time.
How was your experience with Kurt Barnhart at Penn Fertility Care?
I didn't spend a whole lot of time with Dr. Barnhart, but when I did he was very knowledgeable and informative -- he was kind of science-y, but I liked that because we were dealing with lots of scientific info, probability, and various medical and scientific choices we had to make. So I liked him. But he isn't the warmest, fuzziest doctor, and he only did some of my procedures due to scheduling.
What's one piece of advice would you give a prospective patient of Kurt Barnhart at Penn Fertility Care?
If you're looking for a warm and fuzzy doctor with a communicative bedside manner, he's probably not your doc. However, if you're interested in someone who knows the latest research, is really into statistics and facts, and has seen the latest treatments and tons of patients, that's his specialty (in my mind). I spent a lot more time in his personal office than I did in a patient/clinical room.
During treatment, were you treated like a number or a human with Kurt Barnhart at Penn Fertility Care?
The nurse accessibility and care was very good. -- there are a lot of doctors in the practice, and I really liked pretty much all of them, but not a ton of consistency in who you saw, it just depended on the day you went in. At no point did I feel like a number rather than a human even though they clearly had a "process" but that made it more efficient I thought.
Describe the protocols Kurt Barnhart used in your cycles at Penn Fertility Care and their degree of success.
He started with the least interventionist, IUI, but quickly recommended I consider switching to full IVF when our first attempts weren't successful. I think they expected, due to my numbers and my husband's previous experience, it to be more successful than it was the first time, but then when it wasn't he encouraged us to "step it up" and I was glad about that. He didn't seem focused on success in numbers, though -- he seemed focused on success with me as an individual in having a baby. He was thoughtful about how many embryos to put in, and he knew how to explain my choices at each step of the way and letting us know when there was really no right answer -- and when there sort of was a "right answer" if we wanted to up our chances of getting pregnant. I can't remember the specirics of my protocols -- I did lots of injections and they had me doing the progesterone shots for 10 full weeks after I got pregnant, in order to help the pregnancy succeed . . .
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Brenda Efymow)
Brenda was efficient and available. Sometimes I felt that she was a little overwhelmed with having a lot of work, and a couple of times I wasn't sure she quite remembered the specifics of my case. But she was always available when I needed her and I really appreciated her letting me text her. I would have random questions about this or that and she was very patient with me in answering them and always answered quickly. That helped me so much because I didn't have to pick up the phone and call her every single time.
Describe your experience with Penn Fertility Care.
It's more like a doctor's office than a clinic. For example, I happened to go with a friend to another fertility clinic and it felt more comprehensively about getting you pregnant -- almost a marketing thing, really. Since Penn is a research hospital it was much more about --here's our latest research study, you can sign up, and just more of a doctor's office. I was more than happy to participate in the research though and appreciated being part of that, and I knew that my doctors were up on the latest research and treatments. I have heard that there are other clinics that are just focused on numbers, numbers, numbers, and they are potentially more aggressive with drugs etc, I don't know details on that, but I never felt that way at Penn and felt that I was part of a great health system and system of doctors, nurses and researchers who were contributing to the greater good and also getting us a baby. (Who is the best thing that's every happened! He is so awesome!)
Describe the costs associated with your care under Kurt Barnhart at Penn Fertility Care.
Everything was covered under my health insurance and the process that I had to go through with it was very efficient and easy to navigate with the staff person working on it.
8
Doctor
Kurt Barnhart
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Penn Fertility Care
Philadelphia - Market
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 39 - 40
3 IUI
1 Embryo Freezing
Male Factor
Unexplained
European
Native American
Income $200K - $499K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Egg Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
He's [Dr. Barnhart] probably a little bit more research-oriented than some doctors. But very kind, and with a nice manner.
I had a very good personal relationship with my nurse, Brenda, who kept me up-to-date daily or whenever I had questions. Dr. Barnhart and the whole team at Penn Fertility care or wonderful.
How was your experience with Kurt Barnhart at Penn Fertility Care?
I really liked Dr. Barnhart. He had a kind way about him, and was obviously deeply involved in research as well, which I am a big fan of. I felt like he was on the cutting edge of his field. And he was very kind. I dealt on a day-to-day basis with his nurse, Brenda, who I loved equally as much. So together, they were a great team.
What's one piece of advice would you give a prospective patient of Kurt Barnhart at Penn Fertility Care?
He's probably a little bit more research-oriented than some doctors. But very kind, and with a nice manner.
During treatment, were you treated like a number or a human with Kurt Barnhart at Penn Fertility Care?
I had a very good personal relationship with my nurse, Brenda, who kept me up-to-date daily or whenever I had questions. Dr. Barnhart and the whole team at Penn Fertility care or wonderful. They did seem to know the details about my case, and we're always available to answer questions when needed. They were also very helpful with the financial aspects of our situation. Overall, it was a great team!
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Brenda E)
Her availability when I had any sort of questions whatsoever.
10
Doctor
Kurt Barnhart
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Penn Fertility Care
Philadelphia - Market
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
6 of 5
2012 - 2013, Unsuccessful
NPS
10
NPS
10
Age 35 - 36
3 IUI
Diminished Ovarian Reserve
Endometriosis
European
Architect
1st of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I think Dr. Sondheimer is one of the smartest doctors in the Phila area. I would have stayed there, if I had not moved.
Penn staff was very good. Every doctor in the practice knew exactly what you were there for.
How was your experience with Steven Sondheimer at Penn Fertility Care?
I think Dr. Sondheimer is one of the smartest doctors in the Phila area. I would have stayed there, if I had not moved.
What's one piece of advice would you give a prospective patient of Steven Sondheimer at Penn Fertility Care?
ask questions, and listen carefully.
During treatment, were you treated like a number or a human with Steven Sondheimer at Penn Fertility Care?
Penn staff was very good. Every doctor in the practice knew exactly what you were there for. They were gentle and kind and knew you were going through something stressful, and managed things appropriately.
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Marie Drinker)
She was so kind and gentle. She made her self available. The only flaw in the process was explaining sub-contanius injections
10
Doctor
Steven Sondheimer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Penn Fertility Care
Philadelphia - Market
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2007 - 2012, Unsuccessful
NPS
8
NPS
7
Age 41 - 46
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
1st of 2 Docs
9 IUI With Other Docs
IVF With Other Docs
Donor Eggs With Other Docs
Neutral
Neutral
Unsuccessful
she [Dr. Clarisa Gracia] was very nice. she came into the clinic near the end of my treatments there. I only moved on to another practice because the donor pool they had was much smaller than I hoped and the wait was longer.... the doctors were very caring in the practice but as in any high volume practice - fertility or not - there always seems to be a time crunch.
[U Penn -Radnor's] IA strength and weakness was size. I was very comfortable there and liked the dotors. However, I wanted to move quickly and the donor pool was much smaller than needed. I didn't want to leave the dpctors but needed to to move ahead in my treat,ent... Their donor pool was small and we decided to move to a larger base. We did do a few IUI's and I recall it was a pain to go into the city to do that specific procedure whil everything else was done in radnor.
How was your experience with Clarisa Gracia at Penn Fertility Care?
she was very nice. she came into the clinic near the end of my treatments there. I only moved on to another practice because the donor pool they had was much smaller than I hoped and the wait was longer.
During treatment, were you treated like a number or a human with Clarisa Gracia at Penn Fertility Care?
the doctors were very caring in the practice but as in any high volume practice - fertility or not - there always seems to be a time crunch.
Describe the protocols Clarisa Gracia used in your cycles at Penn Fertility Care and their degree of success.
It was awhile ago so numbers are a bit vague but we started with clomid, and IUI's. then when I had a blighted ovum decided to move to donor eggs. Their donor pool was small and we decided to move to a larger base. We did do a few IUI's and I recall it was a pain to go into the city to do that specific procedure whil everything else was done in radnor.
Describe your experience with Penn Fertility Care.
IA strength and weakness was size. I was very comfortable there and liked the dotors. However, I wanted to move quickly and the donor pool was much smaller than needed. I didn't want to leave the dpctors but needed to to move ahead in my treat,ent
Describe the costs associated with your care under Clarisa Gracia at Penn Fertility Care.
I don't recall. We did have insurance to cover some of the procedures and I remember that they sat down and went over everything with me. It was overwhelming but they knew their stuff and explained it all.
8
Doctor
Clarisa Gracia
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Penn Fertility Care
Radnor
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2011 - 2012, Successful
NPS
10
NPS
10
Age 25 - 26
Endometriosis
European
Black or African-American
Income $50K - $99K
2nd of 3 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Edwards] was willing to listen to concerns and provide options for moving forward. He never pushed any one treatment. He answered questions personally, I was never referred to a nurse for concerns. He wad very reliable and supportive.... I was put on the pill to ease surgery scheduling. I had a laparoscopy done to check for and treat endometriosis. I conceived naturally following the laparoscopy.... He's very willing to help you in whichever ways you think will be best for you.
There were no notable weaknesses. It [U Penn] is a teaching facility so there were extra student involved but I didn't mind. Overall it's a great facility. Things were run very well. Scheduling, billing and treatment were simple.... I do not recall exact costs but know all was covered by insurance and I paid just $35 copay, plus $100 surgical copay. Three post surgical appts were also included.... Everyone was helpful and compassionate
How was your experience with Scott Edwards at Penn Fertility Care?
He was willing to listen to concerns and provide options for moving forward. He never pushed any one treatment. He answered questions personally, I was never referred to a nurse for concerns. He wad very reliable and supportive.
What's one piece of advice would you give a prospective patient of Scott Edwards at Penn Fertility Care?
Be honest about your needs, expectations and ask questions. He's very willing to help you in whichever ways you think will be best for you.
During treatment, were you treated like a number or a human with Scott Edwards at Penn Fertility Care?
Very kind and always personally responded to calls ad questions
Describe the protocols Scott Edwards used in your cycles at Penn Fertility Care and their degree of success.
I was put on the pill to ease surgery scheduling. I had a laparoscopy done to check for and treat endometriosis. I conceived naturally following the laparoscopy.
Describe your experience with the nursing staff at Penn Fertility Care.
Everyone was helpful and compassionate
Describe your experience with Penn Fertility Care.
There were no notable weaknesses. It is a teaching facility so there were extra student involved but I didn't mind. Overall it's a great facility. Things were run very well. Scheduling, billing and treatment were simple.
Describe the costs associated with your care under Scott Edwards at Penn Fertility Care.
I do not recall exact costs but know all was covered by insurance and I paid just $35 copay, plus $100 surgical copay. Three post surgical appts were also included.
Describe Scott Edwards's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Penn Fertility Care.
Didn't experience this.
10
Doctor
Scott Edwards
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Penn Fertility Care
Philadelphia - Market
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2009 - 2010, Unsuccessful
NPS
2
NPS
2
Age 31 - 32
5 IUI
1 IVF
Unexplained
European
Income $50K - $99K
2nd of 4 Docs
6 IUI With Other Docs
2 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
On the positive side, I would say Dr. Sondheimer was careful (perhaps too much so) of my health and making sure I was safe which maybe other doctors did not do enough. My biggest complaint: Though we kept trying to do things and they were NOT working (2 IVFs with the same protocol), they would not try another protocol with me. They did one blanket protocol for everyone.
It [monitoring] was 100% a cattle call. Very very very long waits. Rushed in and out of ultrasounds with techs who were not caring at all (hard to take when you are paying out of pocket!)...I remember she [nurse at Penn Fertility Care] had to give me a Rhogam shot and do betas with me and it was an awful time and she was so kind to me.
How was your experience with Steven Sondheimer at Penn Fertility Care?
My biggest complaint: Though we kept trying to do things and they were NOT working (2 IVFs with the same protocol), they would not try another protocol with me. They did one blanket protocol for everyone. Uniqueness was not considered. Also, 8 of my eggs "died" in suspicious circumstances in the lab. I had dozens more eggs they said they couldn't retrieve. And then, they did the same protocol again (no changes) and cancelled a cycle on me. My E2 levels were through the roof. Yet still, for a 3rd IVF they would have recommended no changes! It's unbelievable. There was no innovation or attempt at a new way of looking at a case. On the positive side, I would say Dr. Sondheimer was careful (perhaps too much so) of my health and making sure I was safe which maybe other doctors did not do enough. I also was glad that causes for recurrent pregnancy loss were explored and there was a potential blood clotting issue.
What's one piece of advice would you give a prospective patient of Steven Sondheimer at Penn Fertility Care?
If you are a basic, straightforward patient, he may be fine (I did get pregnant twice on IUI's though lost those) but if your case is unusual or out of the normal scope, this is not the office for you.
During treatment, were you treated like a number or a human with Steven Sondheimer at Penn Fertility Care?
He didn't seem to know my case very well or seem personally invested. Long waits, often didn't even see him though he was coordinating my care.
Describe the protocols Steven Sondheimer used in your cycles at Penn Fertility Care and their degree of success.
The Antagonist protocol. That's all they would do for IVF. Unless you were over 35 or PCOS, nothing else would be considered. They even met as a committee to discuss it. For IUI they did try Letrazole for me instead of Clomid as a previous clinic had done, and I got pregnant twice on it (though no success.)
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Rie)
I remember she had to give me a Rhogam shot and do betas with me and it was an awful time and she was so kind to me.
Describe your experience with your monitoring appointments at Penn Fertility Care.
It was 100% a cattle call. Very very very long waits. Rushed in and out of ultrasounds with techs who were not caring at all (hard to take when you are paying out of pocket!) Also they allowed children in the waiting area which was painful at the time.
2
Doctor
Steven Sondheimer
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
1 of 5
2
Clinic
Penn Fertility Care
Philadelphia - Market
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5