University Reproductive Associates (New Jersey Medical School)

6 doctors work here

Rated 8.3
Strongly recommend: 63%Neutral: 22%Don't recommend: 16%8.3
63% strongly recommend
19 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.3
8.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.4
7.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
703
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 3 offices

Hasbrouck Heights
214 Terrace Avenue
Hasbrouck Heights, NJ 07604
(201) 288-6330
Hoboken
79 Hudson Street 102 LL
Hoboken, NJ 07030
(888) 770-9080
Wayne
57 Willowbrook Boulevard
Wayne, NJ 07470
(888) 770-9080
Show 1 more

19 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
7
NPS
8
Age 39
3 IUI
Diminished Ovarian Reserve
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
1st of 2 Docs
IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Cho was very helpful, answered all questions whenever I had them...We only did IUI cycles and he was always clear in what protocols he wanted to follow. I think he was kind, compassionate but also realistic. He told me my chances of success but had hopes that with my history and age I had a chance of success...we did clomid, for all 3 IUI cycles...Overall though he found the time to talk to me, answer questions, and when he couldn't one of his nurses or staff members always called me back...
I've found nursing staff [at University Reproductive Associates] to be amazing, they are compassionate and helpful and understand that this isn't an easy journey...I both liked and disliked that early morning monitoring was first come first serve, they are close to where i live and are great in how they operate. The building itself looks a little dated but that wasn't a factor in my decision making at all...
How was your experience with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
The sense I have was that Dr. Cho was a little restricted in what he could do. He had some ideas and wanted to try different things, but at the end it didn't work. We only did IUI cycles and he was always clear in what protocols he wanted to follow. I think he was kind, compassionate but also realistic. He told me my chances of success but had hopes that with my history and age I had a chance of success. This is what drew me to him in the first place
What's one piece of advice would you give a prospective patient of Michael Cho at University Reproductive Associates (New Jersey Medical School)?
He is a good doctor I think, he may not work for everyone and it really depends on your problems. But he is definitely willing to try.
During treatment, were you treated like a number or a human with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
Dr. Cho was very helpful, answered all questions whenever I had them. Generally though when I came to the clinic I would mostly be there for monitoring and that was a numbers game. Overall though he found the time to talk to me, answer questions, and when he couldn't one of his nurses or staff members always called me back
Describe the protocols Michael Cho used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
we did clomid, for all 3 IUI cycles.
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
I've found nursing staff to be amazing, they are compassionate and helpful and understand that this isn't an easy journey.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
I both liked and disliked that early morning monitoring was first come first serve, they are close to where i live and are great in how they operate. The building itself looks a little dated but that wasn't a factor in my decision making at all.
Describe the costs associated with your care under Michael Cho at University Reproductive Associates (New Jersey Medical School).
The majority of costs were covered by insurance for the 3 IUI cycles, beyond that I paid deductibles and copays which are sadly pretty standard with my insurance.
Describe Michael Cho's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
N/A
7
Doctor
Michael Cho
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 41
1 IVF
Prefer not to answer
Income $200K - $499K
Sales Representative
Strongly Recommends
Strongly Recommends
Successful
Dr McGovern is very down to earth and at 41 he got me pregnant in one try. He was open every and patient single time to hearing my thoughts and questioning medication...He is always even toned and level. He is a fact based doctor which is good for me. Each step of the way he made himself available to call me every single time I called or if he had news to deliver on the same day
They [University Reproductive Associates] were organized, remained calm under a lot of pressure and knew about my medications and treat me before they called...The strengths of the clinic include the team of doctors. Each one is amazing including the embryologist and my anesthesiologist. The weakness is the finance team. Make sure you know ALL your own information, do your own research, read the statement and work with your insurance company
How was your experience with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Dr McGovern is very down to earth and at 41 he got me pregnant in one try. He was open every and patient single time to hearing my thoughts and questioning medication :). Dr McGovern is kind but not warm and fuzzy. He is always even toned and level. He is a fact based doctor which is good for me. Each step of the way he made himself available to call me every single time I called or if he had news to deliver on the same day. After the pandemic, the clinic became A LOT busier yet the care still kept at the same level. Dr McGovern is amazing and we are incredibly grateful forever.
What's one piece of advice would you give a prospective patient of Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Please use Doctor McGovern if you want to get pregnant and not feel like a number.
During treatment, were you treated like a number or a human with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
I had a consultation with a popular clinic in NJ prior to meeting Dr McGovern so we knew after first consultation that Dr McGovern was different and meticulous about his work and treats each patient with a customized approach. He was quite direct and honest.
Describe the protocols Peter McGovern used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
I can tell you that my treatment wasn't a one size fits all approach and I wasn't over prescribed medication like I hear about in other clinics. He took a very proactive approach. Also, you shouldn't participate in your treatment.
Describe your experience with your nurse at University Reproductive Associates (New Jersey Medical School). (Assigned nurse: Krystal, Kathleen and Vickie )
Krystal, Kathleen and Vickie were outstanding. They were organized, remained calm under a lot of pressure and knew about my medications and treat me before they called. The way they speak to patients is really important and these three women clearly have the emotional intelligence to work in a clinic- not every nurse can or should in my opinion! I would like to add that every single tech, phlebotomist, and the receptionist Tina are simply amazing, compassionate, funny and smart. The names Ive mentioned here are the women that have gone above and beyond to make this clinic awesome. The names I didn't mention, well nothing is perfect and I choose to focus on positive.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
The strengths of the clinic include the team of doctors. Each one is amazing including the embryologist and my anesthesiologist. The weakness is the finance team. Make sure you know ALL your own information, do your own research, read the statement and work with your insurance company. Kathy is very nice but I did speak to a very nasty women several times in the finance department. However, I went to URA to get pregnant, not for the billing department and I hear it's the same at a lot of clinics.
Describe your experience with your monitoring appointments at University Reproductive Associates (New Jersey Medical School).
Before pandemic it was a breeze. In and out in 15 minutes. After pandemic hit, the wait was a bit longer but nothing crazy that I remember. It was good.
Describe the costs associated with your care under Peter McGovern at University Reproductive Associates (New Jersey Medical School).
I don't remember specifics but I did compare the cost to the first consultation I went to at a very very popular busy NJ clinic and McGovern was more affordable and his packages provided MUCH better value.
Describe Peter McGovern's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
He and the literature I was presented for my situation - only single embryo transfer
10
Doctor
Peter McGovern
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Unknown Success
NPS
10
NPS
10
Age 32 - 35
1 IVF
1 Egg Freezing
Endometriosis
PCOS
Recurrent Pregnancy Loss
Unexplained
Other
Other
Income $50K - $99K
Sales Representative
1st of 4 Docs
19 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr cho and all of the doctors have never made me feel like it’s not possible to have a baby even when my journey has been so rough...talks things through with me and he makes me feel like a human...I went through 19 iuis and each cycle we changed something... I did the era testing after having a miscarriage in my second trimester and after that I got pregnant or got a chemical pregnancy each try. Everything he changed worked. I want to be clear- we continued iuis Because of my non coverage with Ivf. This past month we paid out of pocket for the Ivf package so we are currently going through that.
I appreciate every nurse and medical assistant at this clinic [University Reproductive Associates (New Jersey Medical School)]. They know me by now, we chat about life and they root me on when it’s time to do a procedure and they send positive vibes...Weakness I would say is just the amount of patients they have- the morning monitoring does take a long time and I have to be there an hour before they open to wait on line. At this point I’m used to it.
How was your experience with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
Mr cho and every doctor at this clinic care. They are talking things through, I’ve had them call to check up- I had one hold my hand and tell me it would be ok. I have been through a lot with this clinic in the last few years and I would still never leave them because I trust in them- after the miscarriages and chemical pregnancies and all the things I have been, all not pleasant, I tell my friends and family how fabulous everyone here is.
What's one piece of advice would you give a prospective patient of Michael Cho at University Reproductive Associates (New Jersey Medical School)?
Ask a lot of questions and always explain how you are feeling.
During treatment, were you treated like a number or a human with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
Dr cho has taken every measure he needs to get us to our end result. He calls me, he talks things through with me and he makes me feel like a human.
Describe the protocols Michael Cho used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
I went through 19 iuis and each cycle we changed something. I did the era testing after having a miscarriage in my second trimester and after that I got pregnant or got a chemical pregnancy each try. Everything he changed worked. I want to be clear- we continued iuis Because of my non coverage with Ivf. This past month we paid out of pocket for the Ivf package so we are currently going through that.
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
I appreciate every nurse and medical assistant at this clinic. They know me by now, we chat about life and they root me on when it’s time to do a procedure and they send positive vibes.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
They try whatever they need to get to your end result. Dr cho and all of the doctors have never made me feel like it’s not possible to have a baby even when my journey has been so rough- there positivity is what helps me keep going. Weakness I would say is just the amount of patients they have- the morning monitoring does take a long time and I have to be there an hour before they open to wait on line. At this point I’m used to it.
Describe your experience with your monitoring appointments at University Reproductive Associates (New Jersey Medical School).
you wait on line for the door to unlock and then they start monitoring at 7. It does get filled up so if you need to be out quick you need to be there early
Describe the costs associated with your care under Michael Cho at University Reproductive Associates (New Jersey Medical School).
My Ivf fertility multi package was 18k plus medication, monthly freeze fee and anesthesia. Before Ivf treatment I paid $40 for copay per visit which was 4-5 times a week and paid $150 for copay for any surgery
10
Doctor
Michael Cho
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unknown Success
NPS
5
NPS
3
Age 38 - 42
Tubal Blockage
Black or African-American
Other
Income $100K - $199K
Teacher
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
I've only used clomid [with Dr. Sara Morelli]. However, when I started in August 2019, I wish I would have know how long blood work was used for, the number of test that would be needed and more understanding of billing in regards to what is charged to insurance and what is not. There was WAY too much inconsistency and I needed Sara to help with getting answers...She seems to genuinely care...When I needed to speak with her, she would call and assist as best she could. If she couldn't, she assisted in getting us answers. While I wish the process was more inclusive of what the steps are, the expectation of each test, the reason why, explaining the billing and more, overall I am comfortable with the Dr.
when I started [with University Reproductive Associates] in August 2019, I wish I would have know how long blood work was used for, the number of test that would be needed and more understanding of billing in regards to what is charged to insurance and what is not. There was WAY too much inconsistency...nurse went out on Maternity leave, and my application was lost in the shuffle. There was no follow up, updates or anything unless I called. I was handed by at least three different nurses. While some were very helpful, some were a waste of time.
How was your experience with Sara Morelli at University Reproductive Associates (New Jersey Medical School)?
She seems to genuinely care. When I needed to speak with her, she would call and assist as best she could. If she couldn't, she assisted in getting us answers. While I wish the process was more inclusive of what the steps are, the expectation of each test, the reason why, explaining the billing and more, overall I am comfortable with the Dr.
What's one piece of advice would you give a prospective patient of Sara Morelli at University Reproductive Associates (New Jersey Medical School)?
Just ask all your questions and discuss, who the nurses are and who can assist you if she was not available. Dealing with just anyone, wasn't always helpful.
During treatment, were you treated like a number or a human with Sara Morelli at University Reproductive Associates (New Jersey Medical School)?
She seems to genuinely care. However some of the nurses were better than others
Describe the protocols Sara Morelli used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
I've only used clomid. However, when I started in August 2019, I wish I would have know how long blood work was used for, the number of test that would be needed and more understanding of billing in regards to what is charged to insurance and what is not. There was WAY too much inconsistency and I needed Sara to help with getting answers.
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
Sara's nurse went out on Maternity leave, and my application was lost in the shuffle. There was no follow up, updates or anything unless I called. I was handed by at least three different nurses. While some were very helpful, some were a waste of time.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
Ask for the nurses name, discuss the actual process, discuss the time limit of tests, for example blood work is only good for 6 months. We had to re do the work, over because we weren't informed the clinic closes for the month of December, and we didn't want to move forward with the process until November.
Describe the costs associated with your care under Sara Morelli at University Reproductive Associates (New Jersey Medical School).
Mostly just the ultrasounds and bloodwork, which was covered via insurance. My husband had to get the sperm taken from him and his insurance doesn't cover it, so we have at $5k out of pocket bill and we haven't done anything. We have to pay for the injections out of pocket, and my insurance only covers $6k for a lifetime.
Describe Sara Morelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
We haven't discussed this.
What specific things went wrong at University Reproductive Associates (New Jersey Medical School)?
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at University Reproductive Associates (New Jersey Medical School).
I never received any bills. Every time I went, I wasn't able to pay the co-pay due to machine not working. Then I schedule an appointment for a Sunday, to start the birth control (January 2020) and then get a call back, I have to cancel the appointment due to a outstanding bill that never came to my home or no one mentioned the times I went for ultrasounds. So my appointments were pushed back. Lots of information was not shared in regards to having my Husbands sperm first, before starting birth control, so another month pushed back.
5
Doctor
Sara Morelli
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
3
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
5
NPS
2
Age 42
3 IUI
3 IVF
Uterine Fibroids
Unexplained
Black or African-American
Accountant
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Cho is a very nice doctor. I feel that the clinic restricted his ability to give more personalized care so he had no choice but to treat me like any other patient. He was always willing to listen to my ideas. Sometimes he seemed stumped.... Antagonist protocol every time. Estrogen was managed up to 3000 and my protocol was altered based on my estrogen. I am not sure that was the best idea.
URA treats by consensus. I feel that their sweet spot is women up to 35 years old. I’m older and probably could have used more personalized care. My protocol was “standard” and repeated even though we weren’t getting better results. Pretty frustrating.... They [nurses] were average. Sometimes forgot meds or instructions but mostly average. They really didn’t know the “why” behind protocols but not sure if they were supposed to.
How was your experience with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
Dr Cho is a very nice doctor. I feel that the clinic restricted his ability to give more personalized care so he had no choice but to treat me like any other patient. He was always willing to listen to my ideas. Sometimes he seemed stumped.
What's one piece of advice would you give a prospective patient of Michael Cho at University Reproductive Associates (New Jersey Medical School)?
He tries his best but if you have unexplained infertility he may not know what to do.
During treatment, were you treated like a number or a human with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
URA treats by consensus. I feel that their sweet spot is women up to 35 years old. I’m older and probably could have used more personalized care. My protocol was “standard” and repeated even though we weren’t getting better results. Pretty frustrating.
Describe the protocols Michael Cho used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
Antagonist protocol every time. Estrogen was managed up to 3000 and my protocol was altered based on my estrogen. I am not sure that was the best idea.
Describe your experience with your nurse at University Reproductive Associates (New Jersey Medical School). (Assigned nurse: Melissa / Jackie)
They were average. Sometimes forgot meds or instructions but mostly average. They really didn’t know the “why” behind protocols but not sure if they were supposed to.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
Strength: a long history in fertility, university affiliated and convenient. Cons: very conservative and risk adverse. Patients are given standard protocols and every protocol is decided by consensus. So if you need more specialized care it’s hard to get it from this group.
Describe your experience with your monitoring appointments at University Reproductive Associates (New Jersey Medical School).
Cattle call for sure. To be seen early you have to be in line by 6:30
Describe the costs associated with your care under Michael Cho at University Reproductive Associates (New Jersey Medical School).
I had some insurance and I was also self pay when all my insurance ran out.
Describe Michael Cho's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
Dr. Cho prefers single transfers of euploid embryos. I’m not against this protocol so I didn’t mind.
What specific things went wrong at University Reproductive Associates (New Jersey Medical School)?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at University Reproductive Associates (New Jersey Medical School).
95% of the time they were fine. A prescription may have been missed here or there.
5
Doctor
Michael Cho
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
1 of 5
2
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 36 - 37
4 IVF
Male Factor
Poor Egg Quality
Unexplained
European
Sales Representative
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
A quarter of the way into our IVF, Dr. McGovern and Eric, the head embryologist, uncovered a serious fertility issue with me that all other doctors had missed - and it was the reason we had been unsuccessful all of this time. He called me and we came in for an office visit where he compassionately laid out the issue (an issue that reduced my chances of conceiving significantly) and most importantly to me, he detailed the fresh plan of action - a new custom round of IVF (as they all are at URA.) I left that day with hope and confidence in my reproductive team.
If you can, visit Hoboken or Wayne [of University Reproductive Associates] for routine monitoring appointments and you should be seen right away...A quarter of the way into our IVF, Dr. McGovern and Eric, the head embryologist, uncovered a serious fertility issue with me that all other doctors had missed - and it was the reason we had been unsuccessful all of this time...he detailed the fresh plan of action - a new custom round of IVF (as they all are at URA.) I left that day with hope and confidence in my reproductive team.
How was your experience with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
I am really pleased that we chose University Reproductive Associates. After seeing specialists and trying for years, we were told IVF was our only option. We had consultations with several clinics in NJ, and we chose URA as we were really impressed with the facility and the knowledge and time Dr. McGovern gave us. He laid out our options and explained the science behind it all. He was the only doctor that we saw that didn't immediately try and get us to sign up for IVF. He tried to find the easiest option to get me pregnant, and after two simple tests, we all decided that IVF would be our best option. It took us a few tries with tweaking of the drug and supplement regiment and a little out of the box thinking (Dr. McGovern had a theory, so we tried a procedure that is rarely done.) I'm delighted to share that he was right, and as I sit here I'm almost 11 weeks pregnant with a very strong pregnancy.
What's one piece of advice would you give a prospective patient of Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Follow his advice and trust his expertise and experience.
During treatment, were you treated like a number or a human with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
A quarter of the way into our IVF, Dr. McGovern and Eric, the head embryologist, uncovered a serious fertility issue with me that all other doctors had missed - and it was the reason we had been unsuccessful all of this time. He called me and we came in for an office visit where he compassionately laid out the issue (an issue that reduced my chances of conceiving significantly) and most importantly to me, he detailed the fresh plan of action - a new custom round of IVF (as they all are at URA.) I left that day with hope and confidence in my reproductive team.
Describe the protocols Peter McGovern used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
I would prefer to keep the specifics of my treatment off the internet, just know that Dr. Mcgovern used out of the box thinking specifically related to me and my issues and it worked! I'm 11 weeks pregnant.
Describe your experience with your nurse at University Reproductive Associates (New Jersey Medical School). (Assigned nurse: Andrea Costanza)
Andrea is a professional, incredibly good at her job, organized and very compassionate. She helped organize me during the complicated IVF process and was instrumental in my treatments and wonderful end result!
Describe your experience with University Reproductive Associates (New Jersey Medical School).
URA is a busy clinic, this was a plus for me, it’s the best in the area and has the best doctors so it’s going to be popular. If you can, visit Hoboken or Wayne for routine monitoring appointments and you should be seen right away.
Describe your experience with your monitoring appointments at University Reproductive Associates (New Jersey Medical School).
They have several locations and I could walk to their Hoboken location for monitoring where I saw Dr. Wolf almost daily during my cycle. She answered my daily reel of questions and supported me fully. It is a very efficiently run office in the heart of Hoboken and the wait time was just a few minutes
Describe the costs associated with your care under Peter McGovern at University Reproductive Associates (New Jersey Medical School).
I was a self-pay patient and after having consultants with several other clinic, URA was (by far) the best value
10
Doctor
Peter McGovern
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2018, Unsuccessful
NPS
7
NPS
7
Age 31 - 33
2 IVF
Anovulation
PCOS
Unexplained
Prefer not to answer
Income $50K - $99K
Teacher
1st of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Although we were ultimately unsuccessful in our quest to have a baby, I have always felt that Dr.McGovern was always there to help us to conceive. I felt he did everything to help us. He was thorough and always supported his reasoning with research.... The fresh transfer resulted in a pregnancy however it was an empty sac and ended up having a D&C. Dr. McGovern was very supportive and recommended genetic testing
Long monitoring waits but have found everyone [U Reproductive Associates] was very accommodating and helpful to us. They even worked with us in honoring old prices for genetic testing to help us. You see and get to know all the doctors during monitoring and have liked them all. Some were better communicators than others but overall was happy with my experience.... Andrea was my life saver. She was always there for my many questions and eased my anxieties.
How was your experience with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Although we were ultimately unsuccessful in our quest to have a baby, I have always felt that Dr.McGovern was always there to help us to conceive. I felt he did everything to help us. He was thorough and always supported his reasoning with research.
What's one piece of advice would you give a prospective patient of Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Speak up and ask questions.
During treatment, were you treated like a number or a human with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Even though there were many patients, I always felt like top priority-from the nurses to the phlebotomists to the doctors.
Describe the protocols Peter McGovern used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
Prior to even starting fertility treatments, I had a polyp removal which was found during the HSG. I have done three IUi with letrozole protocols which were unsuccessful. At that point, we moved on to IVF. We started the stim medications and planned on a fresh transfer. The first retrieval we got 18 eggs (half ICSI, half IVF) and ultimately ended up with 6 embroyos. The fresh transfer resulted in a pregnancy however it was an empty sac and ended up having a D&C. Dr. McGovern was very supportive and recommended genetic testing which we decided against due to financial reasons so we moved forward with our first frozen transfer using estrogen protocol. This transfer resulted in a negative pregnancy test. At this pint, we tested our remaining four embroyos and had only one embroyo that was genetically viable. We transferred that embroyo which again failed. At this point, we were devastated and confused as to why a genetically viable embroyo failed. Dr. McGovern recommended an ERA to see when I was receptive which we did and came back as receptive. We completed our second retrieval which resulted in 28 eggs and 6 embroyos that were sent out for genetic testing. We ended up with 3 genetically viable embroyos. We transferred one using the estrogen protocol and again received negative results. At this point, we were crushed and confused. Dr.McGovern offered two suggestions: do another retrieval and transfer my genetically tested embroyos on day 5 since that was my only positive pregnancy or use letrozole protocol/trigger shot. At this time, we also met with another practice and decided to go with the second option as that was what was recommended by them as well. We also transferred our two remaining embroyos as one was not great quality. Unfortunately, we were unsuccessful for the fifth time. At this point, we decided it was best to make a change, however, not due to anything Dr. McGovern did or the practice. I felt they always had my best interest at heart and tried everything in their power to help me. :
Describe your experience with your nurse at University Reproductive Associates (New Jersey Medical School). (Assigned nurse: Andrea )
Andrea was my life saver. She was always there for my many questions and eased my anxieties. I couldn’t have gone through this journey without her.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
Long monitoring waits but have found everyone was very accommodating and helpful to us. They even worked with us in honoring old prices for genetic testing to help us. You see and get to know all the doctors during monitoring and have liked them all. Some were better communicators than others but overall was happy with my experience.
Describe your experience with your monitoring appointments at University Reproductive Associates (New Jersey Medical School).
It was a bit stressful if you were not one of the first ones there. The monitoring times were short (1 hour) and mondays always seemed to be the worst. It was first come, first serve and there was usually a line waiting at the door to get in.
Describe the costs associated with your care under Peter McGovern at University Reproductive Associates (New Jersey Medical School).
About $3000 for genetic testing. About $1000 for ERA testing and $700 a year for embroyo storage
Describe Peter McGovern's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
Advocated for single embroyo transfers.
7
Doctor
Peter McGovern
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2016 - 2017, Unsuccessful
NPS
6
NPS
6
Age 35 - 36
Endometriosis
East Asian
Engineer
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Strength: He [Dr. Michael Cho] seemed very confident of what he was doing. He was very re-assuring which made me feel good. Weakness: As a patient I did not have clear idea of what IVF process or exactly protocols were being followed. My idea was a little vague and i just solely trusted him...He adjusted the first cycle mid-way to give me the injections Gonal-f and Menopaur in my arms, instead of my belly. He felt i had scar tissues in my belly due to an endometrosis surgery I had, which prevented absorption of the medicines. After switching to arm/shoulder area, it actually improved my egg growth rate. However the eggs reached 3-day cycle, but were not viable on day 5. No transfers happened
10,000 for IVF cycle which included egg retrieval and egg transfer [at University Reproductive Associates]...The receptionists were good and reminded me of my appointments. The wait time was not too much, so that was good too. However, no one provided very clear picture of the egg monitoring. I had to ask about how many eggs, how much estradiol etc.. and hardly got proper details. That part i felt can be improved. It just adds to the stress if you don't understand how well or bad your cycle is going.
How was your experience with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
Strength: He seemed very confident of what he was doing. He was very re-assuring which made me feel good. Weakness: As a patient I did not have clear idea of what IVF process or exactly protocols were being followed. My idea was a little vague and i just solely trusted him.
What's one piece of advice would you give a prospective patient of Michael Cho at University Reproductive Associates (New Jersey Medical School)?
Ask a lot of questions proactively.
During treatment, were you treated like a number or a human with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
He did explain the process and results, but I had to ask a lot of questions to get a clear idea. I felt it would have helped to get little more time and attention from him. Sometimes as patients we don't even know what questions to ask. He did answer any question i asked though.
Describe the protocols Michael Cho used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
I had 2 IVF cycles with him. He adjusted the first cycle mid-way to give me the injections Gonal-f and Menopaur in my arms, instead of my belly. He felt i had scar tissues in my belly due to an endometrosis surgery I had, which prevented absorption of the medicines. After switching to arm/shoulder area, it actually improved my egg growth rate. However the eggs reached 3-day cycle, but were not viable on day 5. No transfers happened. For my 2nd cycle he used Follistim and menopeur and increased dosage compared to last cycle. The eggs grew faster this time, and this time he was able to transfer 2 embryos. However, I got a negative test.
Describe your experience with your nurse at University Reproductive Associates (New Jersey Medical School). (Assigned nurse: Melissa)
Some nurses were good but some were not. They poked me so many times for blood and gave me blue/black bruises so many times. At the end my left hand vein was lost. The care coordinators sometimes lost or forgot to mention critical details like I had only one ovary. My other ovary was removed during my endometrosis surgery. During monitoring by other doctors, they poked me so many times for so long before realizing something was wrong and I had to tell them that i have only one ovary, so checking for the 2nd ovary will not give results.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
The receptionists were good and reminded me of my appointments. The wait time was not too much, so that was good too. However, no one provided very clear picture of the egg monitoring. I had to ask about how many eggs, how much estradiol etc.. and hardly got proper details. That part i felt can be improved. It just adds to the stress if you don't understand how well or bad your cycle is going.
Describe the costs associated with your care under Michael Cho at University Reproductive Associates (New Jersey Medical School).
10,000 for IVF cycle which included egg retrieval and egg transfer; 800 additional for anasthesia during egg retrieval. 10,000 for medicines. Additional costs were incurred for doctor's visit and various diagnostic tests.
Describe Michael Cho's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
He did multiple transfer to increase my chances of success which i liked. However, the preg test was negative.
What specific things went wrong at University Reproductive Associates (New Jersey Medical School)?
  • Failed to convey critical information
Describe the specific things that went wrong at University Reproductive Associates (New Jersey Medical School).
The fact that the morning monitoring doctors did not have all the necessary information about the patient. My doctor knew what he was doing but he was not present every time. One of the other doctors poked me for a long time before she realised i had only one ovary. It was all present in my records, but no one read it. Also, i had multiple blue/black bruises on my arms from blood drawn. Some of the nurses did not know how to draw blood and one time i had a bruising and swelling of enormous size that lasted for 10 days.
6
Doctor
Michael Cho
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
10
NPS
2
Age 35
4 IUI
Male Factor
Uterine Fibroids
European
Income $100K - $199K
Teacher
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Doesn't Recommend
Unsuccessful
She [Dr Sara Morelli] was excellent. We felt listened to. She was very thorough in her approach. I wish we could have seen her more for appointments and procedures. She made us feel comfortable...Only go to her if she moves to a different practice [review when she was at Univ. Repro Associates] where you can be more directly under her care most of the time.
Some of the nurses were great but there was a lack of coordination overall. No one seemed to be fully up to date on our case and we had to explain what we were doing many times to the constantly rotating team...I do not recommend this clinic [University Reproductive Associates]. I started to feel like a number and there were several issues of miscommunication with the office staff, nurses, etc. It felt like they were too busy to do things according to the protocols they said they had in place.
How was your experience with Sara Morelli at University Reproductive Associates (New Jersey Medical School)?
She was excellent. We felt listened to. She was very thorough in her approach. I wish we could have seen her more for appointments and procedures. She made us feel comfortable.
What's one piece of advice would you give a prospective patient of Sara Morelli at University Reproductive Associates (New Jersey Medical School)?
Only go to her if she moves to a different practice where you can be more directly under her care most of the time.
During treatment, were you treated like a number or a human with Sara Morelli at University Reproductive Associates (New Jersey Medical School)?
Dr. Morelli was excellent. Caring bed side manner, very thorough communication about our history, test results, each cycle, etc. However, we left because we did not see her very much. She is there one day a week. While I highly recommend her, I do not recommend this clinic. I started to feel like a number and there were several issues of miscommunication with the office staff, nurses, etc. It felt like they were too busy to do things according to the protocols they said they had in place.
Describe the protocols Sara Morelli used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
3 unmedicated IUIs, 1 medicated IUI with clomid, no luck We had concerns about losing a significant amount of frozen sperm when it was processed in their lab. Most of it died making the chance of success lower than we anticipated. The lab was unable to give us a clear explanation about why so much of the sperm did not survive processing.
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
Some of the nurses were great but there was a lack of coordination overall. No one seemed to be fully up to date on our case and we had to explain what we were doing many times to the constantly rotating team.
Describe the costs associated with your care under Sara Morelli at University Reproductive Associates (New Jersey Medical School).
It was reasonable with our insurance coverage co-pays.
What specific things went wrong at University Reproductive Associates (New Jersey Medical School)?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at University Reproductive Associates (New Jersey Medical School).
I requested a female doctor for a procedure and they said yes and confirmed it. When I went for the procedure a male doctor walked in and they did not seem to be aware of what had been arranged nor were they apologetic and they did not try to address the issue with compassion.
10
Doctor
Sara Morelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
2
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 44 - 45
Donor Eggs
Other
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Fechner listened to our history of challenges we faced through our IVF journey. He took that into consideration along the way. We put our trust in his clinical judgement and never felt uncomfortable with decisions that were made. We have nothing negative to say...He talks fast, but he covers a lot of necessary information.
Morning monitoring was easy and went smoothly [at University Reproductive Associates]. Rarely had to wait long. All the instructions left on voicemail could also be found via their portal which is very easy to use. With this clinical as with all Clinics you need to stay on top of your checklist...We participated in the assured refund plan with the donor bank. We paid the bank and the bank reimbursement the clinic. Morning monitor was standard fees
How was your experience with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Dr Fechner listened to our history of challenges we faced through our IVF journey. He took that into consideration along the way. We put our trust in his clinical judgement and never felt uncomfortable with decisions that were made. We have nothing negative to say.
What's one piece of advice would you give a prospective patient of Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Listen carefully. He talks fast, but he covers a lot of necessary information.
During treatment, were you treated like a number or a human with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Dr Fechner knew our history of challenges with IVF and took that into consideration every step of the way
Describe the protocols Adam Fechner used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
We used frozen donor eggs. Lupron was used, estrace, progesterone. We had one embryo that made it to day 7. We repeated the cycle to transfer the embryo on day 5 (as we had a successful transfer from on day 5 in the past) and we had a positive pregnancy test.
Describe your experience with your nurse at University Reproductive Associates (New Jersey Medical School). (Assigned nurse: Simona )
Simona was very responsive to all emails and phone calls
Describe your experience with University Reproductive Associates (New Jersey Medical School).
Morning monitoring was easy and went smoothly. Rarely had to wait long. All the instructions left on voicemail could also be found via their portal which is very easy to use. With this clinical as with all Clinics you need to stay on top of your checklist.
Describe the costs associated with your care under Adam Fechner at University Reproductive Associates (New Jersey Medical School).
We participated in the assured refund plan with the donor bank. We paid the bank and the bank reimbursement the clinic. Morning monitor was standard fees
Describe Adam Fechner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
N/a
10
Doctor
Adam Fechner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
10
Age 34 - 35
5 Fertility Medications
Unexplained
East Asian
Income $50K - $99K
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Fechner is absolutely a great doctor. Only downside is we see the doctor on call for morning ultrasound and blood work. It's difficult to explain to every doctor what is going on and how to proceed with procedures...treats me with respect. He makes you feel comfortable and makes sure you understands everything you need to know...you'll only see your primary doctor only if they are on call that day or you schedule your appointment specifically with them.
[University Reproductive Associates clinic] Strength- very organized and have great time management. The clinic is very clean and comfortable. Weakness- their elevator gives me high anxiety because it makes loud noises when moving. But other then that clinic is great...[nursing staff] They are very nice but when doing follow up calls they aren't consistent with information received from doctor.
How was your experience with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Dr. Fechner is absolutely a great doctor. Only downside is we see the doctor on call for morning ultrasound and blood work. It's difficult to explain to every doctor what is going on and how to proceed with procedures.
What's one piece of advice would you give a prospective patient of Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Know that you'll only see your primary doctor only if they are on call that day or you schedule your appointment specifically with them.
During treatment, were you treated like a number or a human with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
He is very respectful and treats me with respect. He makes you feel comfortable and makes sure you understands everything you need to know.
Describe the protocols Adam Fechner used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
Everything so far has been on protocol. Just have not gotten pregnant yet.
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
They are very nice but when doing follow up calls they aren't consistent with information received from doctor.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
Strength- very organized and have great time management. The clinic is very clean and comfortable. Weakness- their elevator gives me high anxiety because it makes loud noises when moving. But other then that clinic is great.
Describe the costs associated with your care under Adam Fechner at University Reproductive Associates (New Jersey Medical School).
Insurance paid for ultrasound but everything else was paid out of pocket.
Describe Adam Fechner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
N/a
What specific things went wrong at University Reproductive Associates (New Jersey Medical School)?
  • Provided conflicting information
Describe the specific things that went wrong at University Reproductive Associates (New Jersey Medical School).
After morning ultrasound I received a follow up call from the nurse. There were conflicting results and procedures. But the nurse followed up with the doctor and called back. Every thing was settled after.
8
Doctor
Adam Fechner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 30 - 32
2 Fertility Medications
Anovulation
PCOS
Other
European
Consultant
Strongly Recommends
Strongly Recommends
Successful
we went through everything in great detail after diagnostic testing and his [Dr. Peter McGovern's] advice was exactly on track. I was able to get pregnant without IVF...always took his time to go over all of my options. He didn't rush me to make any decisions but would present me with a plan, allow me to think through it and then speak with him or Andrea to make a final decision...has treated me twice and we were successful both times. Before even starting fertility treatments, he did a diagnostic test and saw an abnormality in my uterus that was something that needed to be address in order to increase my chances at successfully conceiving. After doing so, we went through the fertility medications that he recommended for PCOS and within two cycles, we were successful! He also helped me find the right OB to follow up with, which I really appreciated.
we went through everything in great detail after diagnostic testing [at University Reproductive Associates] and his [Dr. Peter McGovern's] advice was exactly on track. I was able to get pregnant without IVF...It is busy but they always were able to find me an appointment. The morning monitoring hours are busy but it moves quickly. Staff onsite is great - they answer any questions you may have even for simple things like bloodwork...Come in prepared with your history and be VERY detailed. Also, listen to his advice.
How was your experience with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Dr. McGovern has treated me twice and we were successful both times. Before even starting fertility treatments, he did a diagnostic test and saw an abnormality in my uterus that was something that needed to be address in order to increase my chances at successfully conceiving. After doing so, we went through the fertility medications that he recommended for PCOS and within two cycles, we were successful! He also helped me find the right OB to follow up with, which I really appreciated.
What's one piece of advice would you give a prospective patient of Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Come in prepared with your history and be VERY detailed. Also, listen to his advice.
During treatment, were you treated like a number or a human with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Dr. McGovern always took his time to go over all of my options. He didn't rush me to make any decisions but would present me with a plan, allow me to think through it and then speak with him or Andrea to make a final decision.
Describe the protocols Peter McGovern used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
I prefer to keep this information private but again, we went through everything in great detail after diagnostic testing and his advice was exactly on track. I was able to get pregnant without IVF.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
It is busy but they always were able to find me an appointment. The morning monitoring hours are busy but it moves quickly. Staff onsite is great - they answer any questions you may have even for simple things like bloodwork.
10
Doctor
Peter McGovern
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
9
NPS
9
Age 34
Tubal Blockage
Latinx
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Unsuccessful
Interaction was quick honest and genuine. I was emotional he he [Dr. McGovern] showed sympathy and understanding. Was positive and explained procedure and next procedure but didn’t elaborate on what would happen after as far as course of treatment... Discussed the HSG and results thoroughly. Discussed laparoscopy but was a little short in details. Gave me reading materials... He was very nice and genuine
The clinics strengths are that [University Reproductive Associates] is small and not too big. It is quite inside and not too much commotion. It’s seems busy but the the wait is never too long and they takes you in to see you quickly. Reception is very Quick to ask for copay though and they don’t talk about financing or loan options they offer... [nurse] Nice supportive but did not return call regarding pre op testing
How was your experience with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Interaction was quick honest and genuine. I was emotional he he showed sympathy and understanding. Was positive and explained procedure and next procedure but didn’t elaborate on what would happen after as far as course of treatment
What's one piece of advice would you give a prospective patient of Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
Ask questions be sure
During treatment, were you treated like a number or a human with Peter McGovern at University Reproductive Associates (New Jersey Medical School)?
He was very nice and genuine and honest but the interaction was a little impersonal and quick probably because I haven’t been with him for too long
Describe the protocols Peter McGovern used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
Discussed the HSG and results thoroughly. Discussed laparoscopy but was a little short in details. Gave me reading materials
Describe your experience with your nurse at University Reproductive Associates (New Jersey Medical School). (Assigned nurse: Andrea )
Nice supportive but did not return call regarding pre op testing
Describe your experience with University Reproductive Associates (New Jersey Medical School).
The clinics strengths are that is small and not too big. It is quite inside and not too much commotion. It’s seems busy but the the wait is never too long and they takes you in to see you quickly. Reception is very Quick to ask for copay though and they don’t talk about financing or loan options they offer
Describe the costs associated with your care under Peter McGovern at University Reproductive Associates (New Jersey Medical School).
HSG blood work co pay ultrasound, up coming laparoscopy requires anesthesia, co pay last, deductible
Describe Peter McGovern's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
Unsure on his approach regarding the above
9
Doctor
Peter McGovern
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
7
NPS
8
Age 34
2 IUI
1 IVF
Unexplained
Other
Income $50K - $99K
1st of 3 Docs
3 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Fechner is very flexible and considerate. At the same time , he appears to be little less experienced... He has good bed side manner. Very polite. He does consider your issues and He’s flexible to change the treatment plan. I haven’t seen a better communicator like him. Very respectful as well. He is very competent in the work he does.... We Did two transfers but both failed. He considered doing iui as we requested
Doctors [at U Repro Associates] are good. Nurses are not very knowledgeable in comparison to other clinics.... Nurses seems more like technician and not RN.... They do rush in giving instructions and not full explaining the results of blood work... Finance does need to be reviewed carefully... Fechner is very flexible and considerate.... He does consider your issues and He’s flexible to change the treatment plan
How was your experience with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
He has good bed side manner. Very polite. He does consider your issues and He’s flexible to change the treatment plan. I haven’t seen a better communicator like him. Very respectful as well. He is very competent in the work he does.
During treatment, were you treated like a number or a human with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Fechner is very flexible and considerate. At the same time , he appears to be little less experienced
Describe the protocols Adam Fechner used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
IVF . We Did two transfers but both failed. He considered doing iui as we requested
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
Some nurses are good.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
Doctors are good. Nurses are not very knowledgeable in comparison to other clinics like rmanj. Nurses seems more like technician and not RN.......,,.,,,...... They do rush in giving instructions and not full explaining the results of blood work
Describe the costs associated with your care under Adam Fechner at University Reproductive Associates (New Jersey Medical School).
Finance does need to be reviewed carefully
Describe Adam Fechner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
Once pt is recognized to failed embryo transfer. They should encourage transferring 2 eggs
What specific things went wrong at University Reproductive Associates (New Jersey Medical School)?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at University Reproductive Associates (New Jersey Medical School).
Nurse communication
7
Doctor
Adam Fechner
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
University Reproductive Associates (New Jersey Medical School)
Hasbrouck Heights
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
8
NPS
7
Age 35
Recurrent Pregnancy Loss
Black or African-American
Income $100K - $199K
Sales Representative
Neutral
Neutral
Successful
Almost all specialists are geniuses and know their stuff. But it's the level to which Dr. Wolf will share her expertise with the patient that's impressive. Further, she breaks it down to a understandable level for us and even pulls up articles on her computer to review with us.... Dr. Wolf calls you personally with certain results. I was impressed with the amount of time spent with the doctor in ADDITION to the support & nursing staff.
The clinic [University Reproductive Associates] is efficient. If you're going in for an appointment, you won't wait more than 20 minutes (I'm being conservative here; we've never waited more than 15). If you're doing the walk-in diagnostic visit, you'll be seen quickly. You may not see your personal doctor and nurse, but they're as personable as possible given that fact.... We've done diagnostics so far. About $1500-1700 out of pocket because of copays, coinsurance, and uncovered tests (especially for the one not planning to carry a baby)
How was your experience with Susan Wolf at University Reproductive Associates (New Jersey Medical School)?
Almost all specialists are geniuses and know their stuff. But it's the level to which Dr. Wolf will share her expertise with the patient that's impressive. Further, she breaks it down to a understandable level for us and even pulls up articles on her computer to review with us.
What's one piece of advice would you give a prospective patient of Susan Wolf at University Reproductive Associates (New Jersey Medical School)?
There are no stupid questions. Dr. Wolf will take the time to explain any worries/questions you have.
During treatment, were you treated like a number or a human with Susan Wolf at University Reproductive Associates (New Jersey Medical School)?
Dr. Wolf calls you personally with certain results. I was impressed with the amount of time spent with the doctor in ADDITION to the support & nursing staff.
Describe the protocols Susan Wolf used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
For diagnostics, timing is everything. You have to be very mindful of what stage of your cycle that you're on and go in early morning for testing. If that day comes on a weekend, be prepared to travel to Hasbrouck. If you don't drive it can be a pain. I guess if you don't mind paying for Uber, the travel to Hasbrouck should be fine.
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
We've only done diagnostics so far. So all I can say is that their amazing at saying good morning and finding veins.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
The clinic is efficient. If you're going in for an appointment, you won't wait more than 20 minutes (I'm being conservative here; we've never waited more than 15). If you're doing the walk-in diagnostic visit, you'll be seen quickly. You may not see your personal doctor and nurse, but they're as personable as possible given that fact.
Describe the costs associated with your care under Susan Wolf at University Reproductive Associates (New Jersey Medical School).
We've done diagnostics so far. About $1500-1700 out of pocket because of copays, coinsurance, and uncovered tests (especially for the one not planning to carry a baby)
8
Doctor
Susan Wolf
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
University Reproductive Associates (New Jersey Medical School)
Hoboken
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 31
1 IUI
PCOS
Other
European
Ashkenazi Jewish
Income $100K - $199K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She was patient, understanding, and supportive... She was never too busy to answer a question and made me feel like every question was valid and important!
Again, like Dr. Wolf, they [the nurses] were really kind, understanding, and optimistic. When I would call with questions and a nurse called back, I always felt like I got the best help and that my questions were answered.
How was your experience with Susan Wolf at University Reproductive Associates (New Jersey Medical School)?
It was a wonderful experience. She took the time to answer all of my questions and never made me feel like I was stupid/crazy/overly concerned/overly anxious. She was incredibly optimisitic and I felt like she was always thinking about the next step and the other things we could do if it did not work out.
What's one piece of advice would you give a prospective patient of Susan Wolf at University Reproductive Associates (New Jersey Medical School)?
Be honest! She will answer all of your questions and will be honest with you, but only if you can express what you are really thinking and feeling!
During treatment, were you treated like a number or a human with Susan Wolf at University Reproductive Associates (New Jersey Medical School)?
Dr. Wolf was AMAZING. She was patient, understanding, and supportive - she helped me with the physical stuff but what I appreciated even more was her emotional support. She was never too busy to answer a question and made me feel like every question was valid and important!
Describe the protocols Susan Wolf used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
I did provera to get my period, then clomid from days 5-9, followed by daily monitoring, an ovidrel shot, and then the IUI. I also had an HSG done earlier in the cycle. All of this worked and I got pregnant on the first cycle. I had done 2 clomid only cycles with my ob/gyn, which did not lead to my ovulating.
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
Johanna! Again, like Dr. Wolf, they were really kind, understanding, and optimistic. When I would call with questions and a nurse called back, I always felt like I got the best help and that my questions were answered.
Describe the costs associated with your care under Susan Wolf at University Reproductive Associates (New Jersey Medical School).
My procedures were covered by my insurance so I paid a 35 dollar co-pay per visit for monitoring. I did not pay anything for the HSG or the IUI. I did have to pay for medications and the only one that was substantial was the ovidrel shot, which I think was around 250 dollars.
10
Doctor
Susan Wolf
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Reproductive Associates (New Jersey Medical School)
Hoboken
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Successful
NPS
8
NPS
10
Age 32 - 33
1 IUI
European
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Successful
[Dr. Michael Cho] is a Great communicator and very knowledgeable about his field of medicine while being sensitive to the plight of infertility at the same time. I never felt like a number to him which is more than I could say about a lot of doctors, especially in this field knowing how important their work is...try to trust the process without stressing yourself out and he will guide you through it...I was in constant contact with a nurse who checked my progress every step of the way.
They [nurses at University Reproductive Associates] were very caring and sympathetic when we experienced our negative pregnancy test and celebrated with us when we finally got the +...This is a strange thing to consider a strength but I like the fact that it wasn’t “flashy” so you knew your money wasn’t going to upgrading the waiting room seating or something like that and only to the important stuff in the road to getting you pregnant
How was your experience with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
Dr. Cho is a Great communicator and very knowledgeable about his field of medicine while being sensitive to the plight of infertility at the same time. I never felt like a number to him which is more than I could say about a lot of doctors, especially in this field knowing how important their work is.
What's one piece of advice would you give a prospective patient of Michael Cho at University Reproductive Associates (New Jersey Medical School)?
Be patient and follow instructions and try to trust the process without stressing yourself out and he will guide you through it.
During treatment, were you treated like a number or a human with Michael Cho at University Reproductive Associates (New Jersey Medical School)?
I was in constant contact with a nurse who checked my progress every step of the way. She made me feel like she had no other patients , which of course she did!
Describe your experience with the nursing staff at University Reproductive Associates (New Jersey Medical School).
They were very caring and sympathetic when we experienced our negative pregnancy test and celebrated with us when we finally got the +
Describe your experience with University Reproductive Associates (New Jersey Medical School).
This is a strange thing to consider a strength but I like the fact that it wasn’t “flashy” so you knew your money wasn’t going to upgrading the waiting room seating or something like that and only to the important stuff in the road to getting you pregnant
8
Doctor
Michael Cho
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Reproductive Associates (New Jersey Medical School)
Hoboken
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 31 - 32
Male Factor
European
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Due to male factor infertility, [Dr. Adam Fechner] cautioned us that less invasive techniques such as IUIs may not be successful, but he was willing to try prior to moving onto IVF. He put me on letrozole as opposed to Clomid for all 3 IUI cycles as he noticed I have a tendency to make a lot of eggs...He also recommended we seek out a second opinion for my husband with a reproductive urologist...
The clinic [University Reproductive Associates] doesn’t have the same factory feel that other larger clinics do. Monitoring doesn’t take forever and you don't have to travel far from your home clinic on a weekend or holiday. You’re almost always monitored by a doctor, and being that there aren’t many in the practice, you can develop a rapport with them. The downside to it being a smaller practice is monitoring hours are only from 7-8am.
How was your experience with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Dr. Fechner is a personable and empathetic provider whose goal is to ultimately help couples build their family. He’s respectful of the overall timeline of fertility treatments and works in a way to make sure there’s no “wasted” time between cycles/treatment planning, etc.
What's one piece of advice would you give a prospective patient of Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Understand that his goal is to help you build your family in the quickest and safest way possible.
During treatment, were you treated like a number or a human with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Dr. Fechner always greets ANY patients he walks past in the clinic (even before 7am when coming in for morning monitoring). He is punctual and respectful of my time, and is empathetic. During office visits he not only discusses treatment/planning but expresses interest in your life outside of trying to make a baby.
Describe the protocols Adam Fechner used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
Due to male factor infertility, Dr. Fechner cautioned us that less invasive techniques such as IUIs may not be successful, but he was willing to try prior to moving onto IVF. He put me on letrozole as opposed to Clomid for all 3 IUI cycles as he noticed I have a tendency to make a lot of eggs. He was concerned the clomid would result in me making too many, forcing us to cancel a cycle and putting me at risk for developing cysts. Being on the letrozole I developed 1-2 mature follicles each cycle with no side effects. He also recommended we seek out a second opinion for my husband with a reproductive urologist. My husband’s first urologist wanted to remove a varicocele, which Dr. Fechner believed may not help improve his sperm quality. The reproductive urologist agreed and we are currently awaiting a follow up visit to discuss our options moving forward
Describe your experience with your nurse at University Reproductive Associates (New Jersey Medical School). (Assigned nurse: Vickie)
Vickie is empathetic and thorough in her explanations of testing/treatments. She’s also relatable having gone through fertility treatments herself. The rest of the nursing staff is also approachable and willing to answer any questions
Describe your experience with University Reproductive Associates (New Jersey Medical School).
The clinic doesn’t have the same factory feel that other larger clinics do. Monitoring doesn’t take forever and you don't have to travel far from your home clinic on a weekend or holiday. You’re almost always monitored by a doctor, and being that there aren’t many in the practice, you can develop a rapport with them. The downside to it being a smaller practice is monitoring hours are only from 7-8am
Describe the costs associated with your care under Adam Fechner at University Reproductive Associates (New Jersey Medical School).
I am still undergoing treatment and haven’t had to pay out of pocket yet. So far everything has been covered by insurance and I’ve only been responsible for my copay
Describe Adam Fechner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
I was provided with thorough, research-backed evidence as to the benefits/risks of single vs multiple transfer. I feel comfortable with the approach and am appreciative of the literature I was provided with
10
Doctor
Adam Fechner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
University Reproductive Associates (New Jersey Medical School)
Wayne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
9
Age 41 - 42
4 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Uterine Fibroids
Black or African-American
Income $100K - $199K
Teacher
Strongly Recommends
Strongly Recommends
Successful
Dr. Fechner covered all the treatment options in details and was very honest about my chances of conceiving. Having that information helped me prepare for the ups and downs of the process. I was able to reach him with any questions I had about my treatment...All of my questions were answered and different treatment options were highly suggested to maximize my chances of conceiving.
Overall the clinic [University Reproductive Associates] is great but morning monitoring was not the best due to the long wait. I think morning monitoring should start earlier since it gets crowded and most people have to go to work afterwards...She [nurse] was always reachable either by phone or email. She always make sure that my medications were called weeks prior of me starting my treatment which allowed me time to get to know all the medications that I will be starting. The nurses would provide details instructions on the portal or voicemail were you would not need to call for clarification.
How was your experience with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Dr. Fechner covered all the treatment options in details and was very honest about my chances of conceiving. Having that information helped me prepare for the ups and downs of the process. I was able to reach him with any questions I had about my treatment.
What's one piece of advice would you give a prospective patient of Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
Don’t hesitate to ask him questions.
During treatment, were you treated like a number or a human with Adam Fechner at University Reproductive Associates (New Jersey Medical School)?
All of my questions were answered and different treatment options were highly suggested to maximize my chances of conceiving.
Describe the protocols Adam Fechner used in your cycles at University Reproductive Associates (New Jersey Medical School) and their degree of success.
Not sure since I did multiple Ivf cycles ( four)
Describe your experience with your nurse at University Reproductive Associates (New Jersey Medical School). (Assigned nurse: Vicki )
All the nurses were great but the nurse I was assigned to was great. She was always reachable either by phone or email. She always make sure that my medications were called weeks prior of me starting my treatment which allowed me time to get to know all the medications that I will be starting. The nurses would provide details instructions on the portal or voicemail were you would not need to call for clarification.
Describe your experience with University Reproductive Associates (New Jersey Medical School).
Overall the clinic is great but morning monitoring was not the best due to the long wait. I think morning monitoring should start earlier since it gets crowded and most people have to go to work afterwards.
Describe your experience with your monitoring appointments at University Reproductive Associates (New Jersey Medical School).
First come, first serve but patients who need only bloodwork tend to go first compare to those who need bloodwork and ultrasound.
Describe the costs associated with your care under Adam Fechner at University Reproductive Associates (New Jersey Medical School).
Insurance and out-of-pocket
Describe Adam Fechner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Reproductive Associates (New Jersey Medical School).
I only had one embryo that was considered to be viable after Preimplantation Genetic Screening( PGS). So I had no choice but to have single embryo transfer.
9
Doctor
Adam Fechner
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
University Reproductive Associates (New Jersey Medical School)
Wayne
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5