UT Medicine Fertility Center

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture is not offered: Not Offered
Acupuncture
is not offered
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication is not offered: Not Offered
Providing backup medication
is not offered
San Antonio
8300 Floyd Curl Drive
San Antonio, TX 78229
210-450-9500
On a scale from 0-10, how likely are you to recommend UT Medicine Fertility Center to a friend?
Strongly recommend: 100%9.6
6 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
9.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
94
Annual Cycles National Avg.
344
6 assessments
10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Endometriosis, PCOS, Tubal Blockage
10
[at UT Medicine Fertility Center] Communication is super, the wait time is very minimal, I actually had to catch a flight on the day of my iui and they pushed me to the front in order to accommodate a timely arrival at the airport. The only problem I have is the front desk receptionist seems angry all of the time, she does her job and is informed but hardly ever smiles.. It’s a teaching facility so he usually has different fellows each visit.
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis, PCOS, Tubal Blockage
10
Describe your experience with UT Medicine Fertility Center.
Communication is super, the wait time is very minimal, I actually had to catch a flight on the day of my iui and they pushed me to the front in order to accommodate a timely arrival at the airport. The only problem I have is the front desk receptionist seems angry all of the time, she does her job and is informed but hardly ever smiles
During treatment, were you treated like a number or a human with Randal Robinson at UT Medicine Fertility Center?
Dr Robinson and the entire UT staff have always validated my pain and issues with fertility. He was always informed of my case when I come into the office. I’ve never felt like a number when I’m here
Describe your experience with the nursing staff.
Love love love the staff, they are well informed and organized.
How was your experience with Randal Robinson at UT Medicine Fertility Center?
He is kind and makes me feel like he is actually listening to what I have to say. If I am venting he lets me finish and we talk through the process. He makes sure by the end of the appointment I understand the next course of action and he has never made me feel rushed
What's one piece of advice would you give a prospective patient of Randal Robinson at UT Medicine Fertility Center?
It’s a teaching facility so he usually has different fellows each visit.
Describe the protocols Randal Robinson used in your cycles at UT Medicine Fertility Center and their degree of success.
Fisrt appointment informed me of suspected endometriosis and throughly explain this condition. Proceed to do vaginal ultrasound and confirmed PCOS, scheduled an HSG a few weeks later. Tubes seemed blocked. He informed me that he would like to proceed with surgery if I continue with the bad pain. Excision surgery was done laparoscoply to remove stage 4 endometriosis covering both tubes some colon and uterus. Place on birth control for a few months after surgery to get ovulation back on track. After no pregnancy went back and tried iui but he informed me he was hopeful it would work do to my tubes being slightly damaged from the endometriosis. Place me on 5 mg femura starting day 3 of my period. Took for 5 days and started testing opk on day ten and as soon as I had a positive I contacted the office to schedule iui next day. Fairly easy process
Describe the costs associated with your care under Randal Robinson at UT Medicine Fertility Center.
Currently using veterans affairs and they have covered all appointments and treatment so far. Did have to pay $80 for husbands semen analysis and 270$ for the iui procedure
Describe Randal Robinson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UT Medicine Fertility Center.
N/a
10
Doctor
Randal Robinson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UT Medicine Fertility Center
San Antonio
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30 - 35
Treated
2011 - 2016
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis, Tubal Blockage, Uterine Fibroids
10
Package of $7,000 for initial round of IVF not including drugs[at UT Medicine Fertility Center]. Drugs were about $1,200 and the nurses told me where they were the cheapest around town. A frozen transfer is $1,300 without hatching $1,900 with hatching plus the estrace ($14), PIO $30ish per vial will need around 5 vials....[Dr Randal Robinson was an] excellent communicator, goes through all of the options and any evidence basis behind our options, he truly treats me as a family member when helping us make any decisions.
+ Read more
Age
30 - 35
Treated
2011 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis, Tubal Blockage, Uterine Fibroids
10
Describe your experience with UT Medicine Fertility Center.
Clean, easy to get to, great hours, calm atmosphere
During treatment, were you treated like a number or a human with Randal Robinson at UT Medicine Fertility Center?
Hands down he treats me like I was his own family member. He laid it all out even taking my type A science geek personality into account when performing procedures by keeping photos of exactly what fibroids they removed etc. He has personally called me several times and always takes the time to answer any questions I may have.
Describe your experience with your nurse at UT Medicine Fertility Center. (Assigned nurse: Carolyn Bagnetto )
I have not had a bad experience with any nurses. They are all so professional and compassionate. I miss the staff when I'm not frequenting the office.
How was your experience with Randal Robinson at UT Medicine Fertility Center?
Excellent communicator, goes through all of the options and any evidence basis behind our options, he truly treats me as a family member when helping us make any decisions.
What's one piece of advice would you give a prospective patient of Randal Robinson at UT Medicine Fertility Center?
Relax you are in great hands. If you have questions ask he is very patient and answers them all.
Describe the protocols Randal Robinson used in your cycles at UT Medicine Fertility Center and their degree of success.
Pretty conservative. I had no hormone issues so I did natural cycles IVFs. I start my PIO injections (1ml IM) a week before the transfer along with low dose estrace to thicken the lining. He also does not transfer more than 1 embryo at a time in anyone under 35 years of age to prevent a high risk pregnancy as well as long term health complications multiples can have. I take the estrace daily along with the PIO then go for my blood HCG on day 10 (my embryos are 5 days old) then 3 days later another blood HCG. Then I stop the estrace and continue the PIO injections daily until 8-10 weeks. Then he switches me to progesterone suppositories.
Describe the costs associated with your care under Randal Robinson at UT Medicine Fertility Center.
Package of $7,000 for initial round of IVF not including drugs. Drugs were about $1,200 and the nurses told me where they were the cheapest around town. A frozen transfer is $1,300 without hatching $1,900 with hatching plus the estrace ($14), PIO $30ish per vial will need around 5 vials.
10
Doctor
Randal Robinson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UT Medicine Fertility Center
San Antonio
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Randal Robinson at UT Medicine Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
23 - 24
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
9
They [nurses at UT Medicine Fertility Center] help answer questions and that is great in a very confusing time I appreciate it...The only negative is sometimes calling a big clinic it is difficult to get in touch with billing or insurance staff but that is to be expected. Overall my husband have been satisfied with this clinic because they have given us the reassurance they can help us finally have a baby over the years.
+ Read more
Age
23 - 24
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
9
Describe your experience with UT Medicine Fertility Center.
The only negative is sometimes calling a big clinic it is difficult to get in touch with billing or insurance staff but that is to be expected. Overall my husband have been satisfied with this clinic because they have given us the reassurance they can help us finally have a baby over the years.
During treatment, were you treated like a number or a human with Randal Robinson at UT Medicine Fertility Center?
Dr. Robinson always greets me in a very welcoming way, he always seems to remember who I am even when I see him in passing so I am not "just another patient".
Describe your experience with the nursing staff.
They help answer questions and that is great in a very confusing time I appreciate it
How was your experience with Randal Robinson at UT Medicine Fertility Center?
My entire experience so far has been great at UT health with Dr. Robinson. He is very informative and does not hesitate to make me understand everything that my body is doing. He will answer all my questions that I ask with great information to follow.
What's one piece of advice would you give a prospective patient of Randal Robinson at UT Medicine Fertility Center?
Make sure you ask all the questions you can that way he knows all of your concerns and you as the patient have a great explanation of the process.
Describe the protocols Randal Robinson used in your cycles at UT Medicine Fertility Center and their degree of success.
Normally I would take clomid then a trigger shot to help timing with IUI. Or just clomid and trigger for a timed intercourse cycle.
Describe the costs associated with your care under Randal Robinson at UT Medicine Fertility Center.
Very affordable especially when they bill to insurance
Describe Randal Robinson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UT Medicine Fertility Center.
N/a
8
Doctor
Randal Robinson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
UT Medicine Fertility Center
San Antonio
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Randal Robinson at UT Medicine Fertility Center.

10
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
PCOS, Unexplained
10
They [UT Med Fertility Ctr] only offer morning appointments so be prepared to wake up pretty early. Be prepared to wait for the IUI as they need to wash the semen but they have a cafe downstairs. Treatments start at 7:30 AM... There is not enough nurses and rooms for all the patients. They have to put patients in rooms waiting while the doctors finish up with patients....She [Dr. Knudtson] gave the greatest bedside manner and thoroughly explained each procedure.
+ Read more
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
PCOS, Unexplained
10
Describe your experience with UT Medicine Fertility Center.
They only offer morning appointments so be prepared to wake up pretty early. Be prepared to wait for the IUI as they need to wash the semen but they have a cafe downstairs. Treatments start at 7:30 AM
During treatment, were you treated like a number or a human with Jennifer Knudtson at UT Medicine Fertility Center?
She gave the greatest bedside manner and thoroughly explained each procedure. She has really great bedside manner and shows me the amount of follicles each cycle. She gave very basic level explanation in a time when this process is overwhelming. She is also very polite and easy to ask plenty of questions.
Describe your experience with the nursing staff.
There is not enough nurses and rooms for all the patients. They have to put patients in rooms waiting while the doctors finish up with patients.
How was your experience with Jennifer Knudtson at UT Medicine Fertility Center?
She first started with explaining my PCOS and my husbands numbers. We started off with a low level dosage since cost was a factor. As wash cycle did not work she made adjustments but fully explained the reasoning behind each change.
What's one piece of advice would you give a prospective patient of Jennifer Knudtson at UT Medicine Fertility Center?
Do your research with treatments and be honest with her. She takes all factors into account.
Describe the protocols Jennifer Knudtson used in your cycles at UT Medicine Fertility Center and their degree of success.
Started with letrozole and times intercourses. Did not work for two cycle so we moved onto IUI with letrozole for 2 cycle. On IUI 3 with clomid.
Describe the costs associated with your care under Jennifer Knudtson at UT Medicine Fertility Center.
IUI $450 Ovidrel- $170 Clomid $6 Ultra sounds-$250
Describe Jennifer Knudtson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UT Medicine Fertility Center.
Does not apply
10
Doctor
Jennifer Knudtson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UT Medicine Fertility Center
San Antonio
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Jennifer Knudtson at UT Medicine Fertility Center.

9
Age
29
Treated
2018
Success with this Doc
?
Treatment
6 Fertility Medications
Diagnosis
Anovulation, Male Factor, PCOS
9
The clinic [UT Medicine] was convenient in terms of location and clean. My husband complained that the male facilities for sperm collection were not as nice regarding décor and materials. I appreciate the availability of appointment times as well, and the outside options, such as genetic testing that were offered to me....To date, we have spent $2000 in cost associated with treatment. Going with the next option of IVF would cost approximately $10000-12000.
+ Read more
Age
29
Treated
2018
Success with this Doc
?
Race
Black or African-American
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 Fertility Medications
Diagnosis
Anovulation, Male Factor, PCOS
9
Describe your experience with UT Medicine Fertility Center.
The clinic was convenient in terms of location and clean. My husband complained that the male facilities for sperm collection were not as nice regarding décor and materials. I appreciate the availability of appointment times as well, and the outside options, such as genetic testing that were offered to me.
During treatment, were you treated like a number or a human with Jennifer Knudtson at UT Medicine Fertility Center?
Dr. K has a very warm bedside manner, and took her time to get to know my husband and I, as well as, our goals.
How was your experience with Jennifer Knudtson at UT Medicine Fertility Center?
I feel that Dr. K was very thorough and even helped to write out a plan for my diagnosis and treatment which I found helpful in case I forgot something from our meeting. I also appreciate her gentle nature during procedures.
What's one piece of advice would you give a prospective patient of Jennifer Knudtson at UT Medicine Fertility Center?
Don't be afraid to ask questions. She'll be honest.
Describe the costs associated with your care under Jennifer Knudtson at UT Medicine Fertility Center.
To date, we have spent $2000 in cost associated with treatment. Going with the next option of IVF would cost approximately $10000-12000.
9
Doctor
Jennifer Knudtson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
UT Medicine Fertility Center
San Antonio
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
23
Treated
2014
Success with this Doc
Yes
Treatment
15 Fertility Medications
Diagnosis
PCOS
10
The staff [at UT Medicine Fertility Center] was amazing. Went above and beyond...The women who work with Dr Robinson while I was under his care are some of the best nurses I’ve had the opportunity of meeting. They were caring and kind. Everything you could ever want...The only downside is that the clinic is right across the hall from an OBGYN clinic in the building. Overall it’s an amazing facility that completely caters to the needs of their patients. I wish they had more lists of pharmacies to get the medications needed.
+ Read more
Age
23
Treated
2014
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
15 Fertility Medications
Diagnosis
PCOS
10
Describe your experience with UT Medicine Fertility Center.
The only downside is that the clinic is right across the hall from an OBGYN clinic in the building. Overall it’s an amazing facility that completely caters to the needs of their patients. I wish they had more lists of pharmacies to get the medications needed.
During treatment, were you treated like a number or a human with Randal Robinson at UT Medicine Fertility Center?
The staff was amazing. Went above and beyond. Dr Robinson was VERY thorough with everything, unlike the 8 other doctors I saw previously.
Describe your experience with the nursing staff.
The women who work with Dr Robinson while I was under his care are some of the best nurses I’ve had the opportunity of meeting. They were caring and kind. Everything you could ever want
How was your experience with Randal Robinson at UT Medicine Fertility Center?
Very understanding and willing to adjust our plans according to our needs. Compassionate man. I always felt very comfortable at our appointments. With him being former military and my husband being Active duty military, he understood our need to be persistent in the short amount of time we’d be under his care.
What's one piece of advice would you give a prospective patient of Randal Robinson at UT Medicine Fertility Center?
Go into your appointments with an open mind.
10
Doctor
Randal Robinson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UT Medicine Fertility Center
San Antonio
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Randal Robinson at UT Medicine Fertility Center.