Utah Fertility Center

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing: Offered
Coordinating at-home nursing
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Idaho Falls
3200 Channing Way
Idaho Falls, ID 83404
(208) 529-2019
Murray
5296 Commerce Dr.
Murray, UT 84107
(801) 785-5100
Pleasant Grove
1446 W. Pleasant Grove Blvd.
Pleasant Grove, UT 84062
(801) 785-5100
St. George
676 South Bluff
St. George, UT 84770
(801) 785-5100
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On a scale from 0-10, how likely are you to recommend Utah Fertility Center to a friend?
Strongly recommend: 76%Neutral: 19%Don't recommend: 5%9.2
262 assessments
  • 76% Strongly recommend (9-10)
  • 19% Neutral (7-8)
  • 5% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
1,610
Annual Cycles National Avg.
635
262 assessments
2
2
Age
23
Treated
2017
Success with this Doc
No
Treatment
3 IUI, Donor Sperm
Diagnosis
2
2
After the initial consultation I did not see or hear from Dr. Conway again. I completed three IUI'S with her clinic with two others having to be cancelled, due to too many eggs being ready . I did not expect to see her constantly, but the feeling of simply being passed off was not one that I was fond of...seemed very kind and invested in our success during the consultation. She kept great eye contact and made my husband and I feel very hopeful. Once treatment began however, I feel it was a very different story. I never saw or heard from her again after that initial consultation. I felt I had simply been passed off. My experience as her specific patient was one of confusion and pain, as I honestly would not say that she had any part in my infertility journey.
I think that this clinic [Utah Fertility Center] is really good at marketing and creating a warm environment...The staff was friendly and very welcoming. If you are nervous, just say it! When I opened up about being nervous, the staff was great at addressing my fears and putting me at ease..nurses were very friendly...They were very prompt at returning emails. The staff always explained things to me at the best of their abilities. Once when I went in I was not feeling well and threw up in their sink! The nurses were so nice about it and made me feel so at ease. I mean of course I was embarrassed and felt bad, but they gave me no reason to feel those things.
Age
23
Treated
2017
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
2
2
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr. Conway seemed very kind and invested in our success during the consultation. She kept great eye contact and made my husband and I feel very hopeful. Once treatment began however, I feel it was a very different story. I never saw or heard from her again after that initial consultation. I felt I had simply been passed off. My experience as her specific patient was one of confusion and pain, as I honestly would not say that she had any part in my infertility journey.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
A piece of advice that I would give to a prospective patient of Dr. Conway would be to make sure you go to another doctor for your diagnostic services. I went to her and during the consultation she asked if I had regular periods, I said yes and that was all that she did on me besides routine blood work. After an increased amount of pain with each period while seeing Dr. Conway I went to another doctor. Almost instantly the new doctor was able to tell me that I had growths in my uterus, PCOS and most likely endometriosis. It was really upsetting to me that none of this was noticed or mentioned during the numerous ultrasounds I was given in Dr. Conway's office.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
After the initial consultation I did not see or hear from Dr. Conway again. I completed three IUI'S with her clinic with two others having to be cancelled, due to too many eggs being ready . I did not expect to see her constantly, but the feeling of simply being passed off was not one that I was fond of. Her nurses were very friendly though, and I did enjoy them.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
I did IUI's with Dr. Conway's office. I would report to their office via phone when my cycle day one was. They would then schedule me to come in for my baseline ultrasound. After that appointment I would receive a prescription for chlomid and be scheduled for my next appointment. During the next appointment I would have another ultrasound to check the growth of the follicles. Then, based off of size I would know when to inject the trigger shot. Then come in the next day for the insemination. After insemination I would be lay on the table and they would raise the end of the table up, to where my head was lower than my feet. It always made me think of Phoebe off of friends at that part. After the procedure I would go home and start taking vaginal suppositories to help sustain a pregnancy. Then two weeks later I would go into the clinic again for a blood test. They would later call me with the results.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Stephanie Morgan)
The nursing staff was amazing! I loved Stephanie. They were very prompt at returning emails. The staff always explained things to me at the best of their abilities. Once when I went in I was not feeling well and threw up in their sink! The nurses were so nice about it and made me feel so at ease. I mean of course I was embarrassed and felt bad, but they gave me no reason to feel those things.
Describe your experience with Utah Fertility Center.
I think that this clinic is really good at marketing and creating a warm environment. With the office being an extension one, I don't think I can really talk on what the offices in Utah are like. The staff was friendly and very welcoming. If you are nervous, just say it! When I opened up about being nervous, the staff was great at addressing my fears and putting me at ease.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
Dr. Conway gave us an approximate number upfront for what an IUI would cost and unfortunately I cannot remember the number. The frustrating part to me was that there were a lot of tests and extra things that were not included in that lower number that had initially swayed our decision to continue with treatment.
What specific things went wrong at Utah Fertility Center?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Utah Fertility Center.
Overall I just wish Dr. Conway had been more hands on in my treatments. I simply did not feel that things were being done very thoroughly at this clinic.
2
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
29 - 31
Treated
2018 - 2020
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Anovulation, Endometriosis, PCOS, Uterine Fibroids, Unexplained
8
8
[Dr.] Conway in general was very warm and kind...my Husband and I have been receiving treatment for the last 2 years. Our consultation went well and I felt she was able to give us some answers that explained some of the issues we’d been having. Come to find I have PCOS and endometriosis; I’ve also had several other procedures guided by her. When things haven’t gone as planned I appreciate her honesty and willingness to answer our questions and concerns. She has a great bedside manner.
[Nurses at Utah Fertility Center are] Very kind and compassionate people. They’ve had a hard time recalling where we are at in cycles and what we’ve tried before...Prescriptions not being called in in a timely fashion. This has happened on a few occasions. I’ve also had to call asking for results that weren’t provided when I was told to expect them...Each IUI cycles was approximately $900 plus medications...IVF will cost us over 10k for a single cycle.
Age
29 - 31
Treated
2018 - 2020
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Anovulation, Endometriosis, PCOS, Uterine Fibroids, Unexplained
8
8
How was your experience with Deirdre Conway at Utah Fertility Center?
my Husband and I have been receiving treatment for the last 2 years. Our consultation went well and I felt she was able to give us some answers that explained some of the issues we’d been having. Come to find I have PCOS and endometriosis; I’ve also had several other procedures guided by her. When things haven’t gone as planned I appreciate her honesty and willingness to answer our questions and concerns. She has a great bedside manner.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Take time to fill out all the paperwork prior to your initial consult. Don’t be afraid to ask questions.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
Clinic staff often forgetting where we were at in the cycle or what had tried. Conway in general was very warm and kind.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
1 timed intercourse cycle with femara and a trigger shot. This ended in a chemical pregnancy. 3 rounds of IUI with femara, dex, injectable and trigger shots. First 2 rounds only 1-2 follicles developed. Our last cycle we added menopur with 5+ follicles. All of these cycles ended with negative beta tests. We are now discussing starting IVF.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Stephanie)
Very kind and compassionate people. They’ve had a hard time recalling where we are at in cycles and what we’ve tried before.
Describe your experience with Utah Fertility Center.
Nice updated facility; kind staff; compassionate and flexible. The doctor is impressive and the capabilities of the facility itself is convenient. Sometimes they’ve struggled to recall previous cycles and how I responded. I’ve also left messages with people for those calls to not be returned.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
Each IUI cycles was approximately $900 plus medications. My insurance had covered most of my direct consultations. Insurance also helped cover portions of my blood work. IVF will cost us over 10k for a single cycle.
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
NA
What specific things went wrong at Utah Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Utah Fertility Center.
Prescriptions not being called in in a timely fashion. This has happened on a few occasions. I’ve also had to call asking for results that weren’t provided when I was told to expect them. Nothing that is worthy to “write home about.” We are very fortunate to have access to a clinic of the caliber in our area.
8
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

5
6
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
No
Treatment
1 IUI
Diagnosis
PCOS
5
6
The one time that I met with her [Dr. Conway], she seemed nice and knowledgeable but I never saw or spoke to her again after my first consult. She spoke about my PCOS and I left the consult thinking this would be a great thing but after that I felt like all they cared about was making the money and making me jump through the hoops, instead of checking along the way to make sure things were going according to the plan.
You will rarely see the doctor [at Utah Fertility Center] and your visits will always be with the physician assistant. So if you are looking for that interaction with the doctor this clinic may not be for you. The physician assistant is great as well as the other staff. ... I felt like I was just put in this infertility box and they were just going through the checklists and not really making sure that the checklist items were working for me and my infertility.
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
PCOS
5
6
How was your experience with Deirdre Conway at Utah Fertility Center?
The one time that I met with her, she seemed nice and knowledgeable but I never saw or spoke to her again after my first consult. She spoke about my PCOS and I left the consult thinking this would be a great thing but after that I felt like all they cared about was making the money and making me jump through the hoops, instead of checking along the way to make sure things were going according to the plan.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Make sure you ask questions and lots of them.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
Very little description of what might be going on and I felt like I was just put in this infertility box and they were just going through the checklists and not really making sure that the checklist items were working for me and my infertility.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
My first 3 cycles were timed intercourses with either clomid or Femara and the HCG trigger shot as well. Weekly ultrasounds to check the follicles and make sure they were at the right size to trigger them. After the trigger shot and the timed intercourse, progesterone suppositories for 2 weeks until the pregnancy blood test. Next cycle we tried was an IUI with clomid, Gonal f and the HCG trigger shot. Clomid daily along with weekly ultrasound checks of the follicle to again measure the size. Timed gonal f shots (2 of them) during the time of clomid and ultrasounds to help the follicles grow. Once they were big enough, the trigger shot is given. Then 36 hrs later I went in for the procedure and for my husband to give his sample. They spin his sample down to clean out the garbage and then we do the IUI procedure. Again 2 weeks of progesterone suppositories while I wait for the blood pregnancy test.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Stephanie PA)
Stephanie was great and super friendly. But she rarely remembered where i was in my cycle or what my plan was. The nursing staff knew me by name.
Describe your experience with Utah Fertility Center.
You will rarely see the doctor and your visits will always be with the physician assistant. So if you are looking for that interaction with the doctor this clinic may not be for you. The physician assistant is great as well as the other staff.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
Timed intercourse cycles are about $575 for each cycle and that does not include the medicine. IUI cycle was about $875 again not including the medicines
5
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

5
5
Age
24
Treated
2019
Success with this Doc
?
Treatment
Diagnosis
Anovulation, PCOS
5
5
I have only ever met with [Dr. Deirdre Conway] once in person, and once on the phone. I have been in the clinic 5 additional times but have only seen the PA on call. I don’t know when I will even be able to see her next. I think it’s just hard because she is coming from SLC. At the times that I did meet/speak with Dr. Conway, she was very compassionate and explanatory... meets with patients on saturdays when she comes from SLC so that is great because my husband and I both work.
Wait time is very short [at Utah Fertility Center]!! Every time I go for an appointment I am in and out within 30 minutes. The clinic is decorated cute and is clean. They have quite a bit of openings so I am able to schedule my appointments at good times. Dr. Conway meets with patients on saturdays when she comes from SLC so that is great because my husband and I both work...Go with lots of questions and make sure to get clear instructions before leaving the clinic. Sometimes there wasn’t the best communication between the staff. In a couple different situations, after my ultrasound I was supposed to receive further instructions, but all the front desk lady did was make my next appointment. I then found out at my next appointment I was taking the medication wrong
Age
24
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Anovulation, PCOS
5
5
How was your experience with Deirdre Conway at Utah Fertility Center?
I have only ever met with Dr. Conway once in person, and once on the phone. I have been in the clinic 5 additional times but have only seen the PA on call. I don’t know when I will even be able to see her next. I think it’s just hard because she is coming from SLC. At the times that I did meet/speak with Dr. Conway, she was very compassionate and explanatory.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Go with lots of questions and make sure to get clear instructions before leaving the clinic. Sometimes there wasn’t the best communication between the staff. In a couple different situations, after my ultrasound I was supposed to receive further instructions, but all the front desk lady did was make my next appointment. I then found out at my next appointment I was taking the medication wrong
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Stephanie Morgan)
I have a hard time reading Stephanie Morgan. I have met with her every time I’ve gone to the clinic. She doesn’t state her authority, so I sometimes don’t know if that’s her not being knowledgable about the situation, or just her personality.
Describe your experience with Utah Fertility Center.
Wait time is very short!! Every time I go for an appointment I am in and out within 30 minutes. The clinic is decorated cute and is clean. They have quite a bit of openings so I am able to schedule my appointments at good times. Dr. Conway meets with patients on saturdays when she comes from SLC so that is great because my husband and I both work.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
I have not received any bills yet. My insurance covers it so I hope it won’t be too much!
What specific things went wrong at Utah Fertility Center?
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Utah Fertility Center.
I have never once been given instructions on how to administer shots. They have just been given to me, and I have had to look up directions online. I also didn’t receive instructions on how to take medication, and my prescription said something different than how I was supposed to take it.
5
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
25
Treated
2019
Success with this Doc
?
Treatment
7 Fertility Medications
Diagnosis
Male Factor
10
10
[Dr. Deirdre Conway] is only in Idaho Falls certain times of the month but she does always have her staff at the IF office...after meeting with Dr. Conway she gave us a plan and did extensive testing to help get to the root of our problem. She was so sincere and wanted to help in anyway possible. She gave us every detail of information we needed and more...helped give us answers and gave us the information we had so desperately been looking for. We found out that my husband has a Y chromosome mutation....hearing that was so hard but Dr. Conway was so sweet and didn’t want us to leave feeling helpless. She gave us all of the alternative plans and was so supportive in whatever we wanted to do next.
I don’t see this as a weakness but [Utah Fertility Center offices] are based out of Utah so Dr. Conway is only in Idaho Falls certain times of the month but she does always have her staff at the IF office. They are there to answer your phone calls and schedule times that work best for you to meet with Dr. Conway. The office is run very well and is very responsive to any questions or needs...She [nurse] always called to check in on me and see if I had any questions or needed anything. She made sure that we had the supplies we needed for at home treatments and even emailed me options for possible sperm donors.
Age
25
Treated
2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 Fertility Medications
Diagnosis
Male Factor
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr. Conway helped give us answers and gave us the information we had so desperately been looking for. We found out that my husband has a Y chromosome mutation....hearing that was so hard but Dr. Conway was so sweet and didn’t want us to leave feeling helpless. She gave us all of the alternative plans and was so supportive in whatever we wanted to do next.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Listen to her and be open about anything and everything! Trust her!
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
We actually went to a specialist before Dr.Conway and we left like we left with no answers or no plan. Then after meeting with Dr. Conway she gave us a plan and did extensive testing to help get to the root of our problem. She was so sincere and wanted to help in anyway possible. She gave us every detail of information we needed and more.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
She gave us a paper mapping out all of the dates and times that we could try different things. She always had a plan and made sure we understood the plan.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: I worked closing with her RN Leslie )
She always called to check in on me and see if I had any questions or needed anything. She made sure that we had the supplies we needed for at home treatments and even emailed me options for possible sperm donors.
Describe your experience with Utah Fertility Center.
I don’t see this as a weakness but are based out of Utah so Dr. Conway is only in Idaho Falls certain times of the month but she does always have her staff at the IF office. They are there to answer your phone calls and schedule times that work best for you to meet with Dr. Conway. The office is run very well and is very responsive to any questions or needs.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
We had to pay out of pocket but and it is difficult but when you are taken good care of it makes it ok.
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
NA
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Deirdre Conway at Utah Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 30
Treated
2018 - 2019
Success with this Doc
?
Treatment
5 Fertility Medications
Diagnosis
PCOS
10
10
Dr Conway is very good making me feel comfortable and explain things in a way I could understand. She really cares about the patients and wants to help you succeed. She does split time between the Idaho and Utah centers so I haven't see her every time.... We are doing timed intercourse. So I started with a baseline ultrasound to look at my lining and ovaries. We then did 5 days of Clomid, I didn't have any follicles that were big enough so we did more Clomid with Femara.
It did take a out a month for my first appointment. Other than that the clinic [Utah Fertility Center] is great. It I a little tricky to find that first time but if you call they can help direct you more. They have modern machine and a nice clean office space.... I think for the timed intercourse treatment at the clinic was $530. Then some medication had to be ordered from a special pharmacy and that was around $300. The other medication I could get from my local pharmacy and it was around $250.
Age
29 - 30
Treated
2018 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 Fertility Medications
Diagnosis
PCOS
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr Conway is very good making me feel comfortable and explain things in a way I could understand. She really cares about the patients and wants to help you succeed. She does split time between the Idaho and Utah centers so I haven't see her every time.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Make the appointment! I know it can be hard and you don't want to be let down again but make the appointment. Let Dr Conway help you figure things out.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
I felt like all the staff were caring and really made an effort to use my name and were willing to help.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
We are doing timed intercourse. So I started with a baseline ultrasound to look at my lining and ovaries. We then did 5 days of Clomid, I didn't have any follicles that were big enough so we did more Clomid with Femara. I also had two do two injections of Pregnyl. Finally I had two follicles that were big enough. I did a trigger shot and then we we're to have intercourse 12 and 24 hours after. I then had to use a progesterone supository to help with my lining. I thing went in 2 weeks later for a blood test. It came back negative. So we are starting over again.
Describe your experience with the nursing staff.
The nurses are great!! They always use my name and ask how I am doing. Very friendly and warm.
Describe your experience with Utah Fertility Center.
It did take a out a month for my first appointment. Other than that the clinic is great. It I a little tricky to find that first time but if you call they can help direct you more. They have modern machine and a nice clean office space.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
I think for the timed intercourse treatment at the clinic was $530. Then some medication had to be ordered from a special pharmacy and that was around $300. The other medication I could get from my local pharmacy and it was around $250.
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Deirdre Conway at Utah Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
27
Treated
2019
Success with this Doc
Yes
Treatment
9 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Male Factor, PCOS, Recurrent Pregnancy Loss
10
10
Dr. Conway was more than happy to answer all the questions we had and after every question she asked us if we had any others, like there was an unlimited amount of time she could visit with us. She showed such care and was willing to listen to all of the treatment we would like to proceed with and made suggestions and/or agreements. She made us feel so comfortable and we have such great trust in her care. She is so amazing. After 4 years of unexplained infertility she gave us both diagnoses as to why we can’t get pregnant on our own and why (when I did get pregnant with medication assistance), miscarried. She has amazing bed side manner. I wish we would have decided to see her sooner in our infertility journey.
The nursing staff [at Utah Fertility Center- Idaho Falls] were great! They helped me with all the questions I had upon scheduling and any questions I had about our upcoming cycle. They were all so amazing and showed such great care as well..., The clinics strengths and weaknesses are listed below based on my experience Strengths: very compassionate and caring Weakness: can sometimes be very busy in getting an answer in regards to a question you called about earlier, may take a few days to get a response
Age
27
Treated
2019
Success with this Doc
Yes
Race
East Asian, South Asian, Ashkenazi Jewish, Latino, Black or African-American, Middle Eastern, Native American, Other, Prefer not to answer
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
9 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Male Factor, PCOS, Recurrent Pregnancy Loss
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr. Conway was more than happy to answer all the questions we had and after every question she asked us if we had any others, like there was an unlimited amount of time she could visit with us. She showed such care and was willing to listen to all of the treatment we would like to proceed with and made suggestions and/or agreements. She made us feel so comfortable and we have such great trust in her care. She is so amazing. After 4 years of unexplained infertility she gave us both diagnoses as to why we can’t get pregnant on our own and why (when I did get pregnant with medication assistance), miscarried. She has amazing bed side manner. I wish we would have decided to see her sooner in our infertility journey.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Dont be afraid to speak your mind or ask questions. She encourages them and is so kind to answer them all in a way that you will understand.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
Dr. Conway was more than happy to answer all the questions we had and after every question she asked us if we had any others, like there was an unlimited amount of time she could visit with us. She showed such care and was willing to listen to all of the treatment we would like to proceed with and made suggestions and/or agreements. She made us feel so comfortable and we have such great trust in her care. She is so amazing. After 4 years of unexplained infertility she gave us both diagnoses as to why we can’t get pregnant on our own and why (when I did get pregnant with medication assistance), miscarried. She has amazing bed side manner. I wish we would have decided to see her sooner in our infertility journey.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
Dr. Conway saw my husband and I for a consultation for IVF after 4 years of unexplained infertility. She first looked at our history and diagnosed us both and explained why we can’t get pregnant on our own. She mapped out different options of treatment for us and we discussed each one in depth. We decided to go with IVF due to my low ovarian reserve, previous miscarriages, and best chance of conceiving and delivering a healthy baby. We plan to do IVF in July of 2019. We are planning to do ICSI, and PGS testing on our embryos.
Describe your experience with the nursing staff.
The nursing staff were great! They helped me with all the questions I had upon scheduling and any questions I had about our upcoming cycle. They were all so amazing and showed such great care as well.
Describe your experience with Utah Fertility Center.
The clinics strengths and weaknesses are listed below based on my experience Strengths: very compassionate and caring Weakness: can sometimes be very busy in getting an answer in regards to a question you called about earlier, may take a few days to get a response
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
For our IVF protocol we are expected to pay roughly $21,000 for all the expenses.
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
We have not discussed this topic yet. We want to wait until my egg retrieval and see how many embryos we get that are normal and decide from there.
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Deirdre Conway at Utah Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29
Treated
2018
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
She [Dr. Conway] wanted to transfer as little embryos as possible. Since I was healthy and young, and our problem was mainly male factor, she advised we do one embryo transfer, and it worked!...She is great at explaining the process and answered all questions I had to my satisfaction. During the procedures she explained what was going on, and when available, would point out what was going on on the monitor screens so I didn’t miss the “magical” moment when my embryo transferred.
The ultrasound tech [at Utah Fertility Center] was great! I learned so much from her and she did a great job...The clinic is very clean and pleasant to be in...Dr. Conway and her staff really made sure that I felt like I understood everything that was going on, and really took the time to explain the process and terminology, as well as the status of my embryos. They treated me great when I was emotional. They were always so nice and happy to see their patients. They went above and beyond to get me the medicines that I needed.
Age
29
Treated
2018
Success with this Doc
Yes
Race
European, Latino
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr. Conway has the best bedside manner, and the kind of personality that makes you feel comfortable and that you are in the right hands. She is great at explaining the process and answered all questions I had to my satisfaction. During the procedures she explained what was going on, and when available, would point out what was going on on the monitor screens so I didn’t miss the “magical” moment when my embryo transferred. I live in Idaho, and she works primarily out of Utah, so sometimes scheduling was difficult, but for most of the appointments, her staff was more than capable of handling my situation. Also because she is out of state, they schedule all their patients for egg retrievals on the same day so she can make the trip up. I was fine with it, but if you are anxious about starting IMMEDIATELY, that might not happen if you have to wait for their next treatment cycle. I ended up driving down to Utah do my embryo transfer.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Ask a ton of questions! Don’t be afraid of how silly it may seem. Be direct in telling her your expectations and she and her staff will deliver!
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
Dr. Conway and her staff really made sure that I felt like I understood everything that was going on, and really took the time to explain the process and terminology, as well as the status of my embryos. They treated me great when I was emotional. They were always so nice and happy to see their patients. They went above and beyond to get me the medicines that I needed.
Describe your experience with the nursing staff.
They were so nice!! And very helpful! They were excited to see you, and did what they could to work with insurance to make sure medications were at the lowest cost. They were great at letting me know what to expect, and they give a great detailed calendar of all dates, medication times, and will show you how to do your own shots
Describe your experience with Utah Fertility Center.
The clinic is very clean and pleasant to be in. The only concern I can think of is that it is the second closest clinic is 4 hours away, so while many patients lived close by, I did drive an hour to get there and had to work hard to make up my time at work
Describe your experience with your monitoring appointments at Utah Fertility Center.
The ultrasound tech was great! I learned so much from her and she did a great job not only telling me what was going on, but showing m on the monitor. She also made you feel special and really celebrated with you, even though this is an everyday occurrence for her.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
Price of procedure, which you can ask for an estimate ahead of time, as well as medication, which you can get an estimate from your insurance. I didn’t have to pay a copay, but bloodwork every visit and ultrasounds every visit needed payment, but with our insurance the price was super minimal
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
She wanted to transfer as little embryos as possible. Since I was healthy and young, and our problem was mainly male factor, she advised we do one embryo transfer, and it worked!
What specific things went wrong at Utah Fertility Center?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Utah Fertility Center.
The only grievance I had during my treatment was the expectation of a fresh transfer a few days after my egg retrieval. Since my body had produced 72 eggs, I was at risk of overstimulation, and they switched me to a frozen transfer. I think this change could have been better relayed that a frozen transfer would include waiting another month and a half and that I would have to self-administer shots for a couple months as well. I felt blindsided on what was happening and what it would entail.
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Deirdre Conway at Utah Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

6
8
Age
23 - 24
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
Unexplained
6
8
I loved doctor Conway as a person. She was so kind and empathetic. However, I had a few hormonal problems and a possible blocked tube on my HSG (which through a lap we found is completely blocked) that should have been treated before starting clomid. I felt like I was just another patient doing the typical TI route with zero regards to my hormones and blocked tube. ...
I paid $800 per clomid cycle plus the cost of medication. ... They were all so kind! ... The clinic [UFC] itself is super modern and cute which is nice. The entire team is super helpful and empathetic. My only real problem was that no one was upfront with me about the cost. When I called to understand their coding, the lady told me, “That’s just how we do it and won’t change it.” It was pretty frustrating to get a large bill that we weren’t expecting just because they coded things differently. I
Age
23 - 24
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Unexplained
6
8
How was your experience with Deirdre Conway at Utah Fertility Center?
I met with doctor Conway only once during the initial consultation which I honestly felt fine with. She was so beyond empathetic in the consultation. When she called to give us the results of our diagnostic work-up, she was clear about the results and was kind when officially diagnosing us with unexplained infertility. She clearly laid out the next steps for us and said to call whenever.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
If you’re in the Idaho Falls office not doing IVF, you might not see her super often which honestly wasn’t a big deal for us.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
I loved doctor Conway as a person. She was so kind and empathetic. However, I had a few hormonal problems and a possible blocked tube on my HSG (which through a lap we found is completely blocked) that should have been treated before starting clomid. I felt like I was just another patient doing the typical TI route with zero regards to my hormones and blocked tube.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
I came in for an ultrasound on day 3, took clomid days 3-7, ultrasound again on day 12, was instructed exactly when to have sex, and then took the trigger shot on day 14. I then took progesterone vaginally. I also had a thin lining one time and was instructed when to take estrogen vaginally before doing the trigger.
Describe your experience with the nursing staff.
They were all so kind! I was once stuck on the side of the road on my way to an appointment and called, and they were super understanding and fit me in later during the day.
Describe your experience with Utah Fertility Center.
The clinic itself is super modern and cute which is nice. The entire team is super helpful and empathetic. My only real problem was that no one was upfront with me about the cost. When I called to understand their coding, the lady told me, “That’s just how we do it and won’t change it.” It was pretty frustrating to get a large bill that we weren’t expecting just because they coded things differently. I also did struggle with them not addressing my hormonal issue that is now fixed with medication (which I found out through my OB). Other than that, everyone is great!
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
I paid $800 per clomid cycle plus the cost of medication.
6
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Deirdre Conway at Utah Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
25
Treated
2018
Success with this Doc
Yes
Treatment
7 Fertility Medications
Diagnosis
PCOS
10
10
Doctor Nps Text Dr. Conway was great when she met with us about explaining the problem and how we could treat it. She even did the ultrasound herself (at my previous clinic it would be an ultrasound technician) and showed me what she was seeing. We knew exactly what to expect for our cycle. The only downside is that Dr. Conway lives in Utah and travels to the clinic in Idaho a few times a month. But I wouldn’t let that stop you from seeing her. She communicates with the nurses and looked at all my exam reports to make sure everything was on track.
After the initial meeting with Dr. Conway, every visit I saw Stephanie [a nurse at UFC-Idaho Falls]. Even when the cycle wasn’t going exactly to plan with my follicle not growing enough or my lining being too thin, Stephanie explained what steps we would take to treat it. She made sure to keep us on track and that is really what made our cycle successful.... I then paid $525 for a cycle of Timed Intercourse.
Age
25
Treated
2018
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 Fertility Medications
Diagnosis
PCOS
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr. Conway was great when she met with us about explaining the problem and how we could treat it. She even did the ultrasound herself (at my previous clinic it would be an ultrasound technician) and showed me what she was seeing. We knew exactly what to expect for our cycle. The only downside is that Dr. Conway lives in Utah and travels to the clinic in Idaho a few times a month. But I wouldn’t let that stop you from seeing her. She communicates with the nurses and looked at all my exam reports to make sure everything was on track.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Don’t hesitate to go in. I was nervous about making the commitment to see an RE and about the price but Dr. Conway decided on a treatment plan for us that she believe would work and was reasonable for us to pay. And we had success on our first cycle with her treatment plan which I really didn’t think would happen.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
Dr. Conway sat down with us on our first visit and asked me about my past experiences and cycles. She talked us through what she thought was the problem and discussed possible treatment options before she confirmed the diagnosis. She made sure that we were following along every step of the way and that we felt comfortable with our treatment plan.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
I took two pills of Femara (I can’t remember the mg) for five days once my uterine lining was thin enough. I went back in to check on my follicles but they hadn’t grown enough so I took 3 pills of Femara for another 5 days and went back in. When I went in one follicle was almost big enough (the nurse said it was only a day or two off) but my uterine lining would be too thin for implantation. I took Estrace three times a day for two days to thicken my lining. On the second day I was instructed to inject Pregnyl (HCG) into my stomach at night. My husband and I had to have sex 12 hours after and 24 hours after. Two days after the injection at night before bed I started taking Progesterone suppositories to ensure that my lining would remain thick for the baby. I went in two weeks after for a blood pregnancy test and it was positive. A week after that I went in for another blood test to make sure my hormones were still rising. This week will be our first ultrasound.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Stephanie Morgan, PA)
After the initial meeting with Dr. Conway, every visit I saw Stephanie. Even when the cycle wasn’t going exactly to plan with my follicle not growing enough or my lining being too thin, Stephanie explained what steps we would take to treat it. She made sure to keep us on track and that is really what made our cycle successful.
Describe your experience with Utah Fertility Center.
I’ve loved meeting everyone in the clinic. They know who I am and make sure I know what’s going on. Even when I got lost trying to find the clinic on our first visit they got in touch with me and helped me to get there.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
The initial visit was around $200 and then I did some exams that were not done by Utah Fertility Center but luckily my insurance covered most of it although I was told they probably wouldn’t. I then paid $525 for a cycle of Timed Intercourse.
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Deirdre Conway at Utah Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
10
10
we did IVF with ICSI and PGT for genetic testing [with Dr. Deirdre Conway]...I felt like me and my husband were treated like a human. Our cycles were made specifically for me and changed to reflect how I was responding to medications. I even received a phone call directly from Dr. Conway multiple times to let me know how things were going with my treatments...She seemed so sweet and companionate. She really was honest with us in the expected course of treatment. We felt she was very knowledgeable in fertility treatment. We loved that she was very involved and wants us to succeed in treatment. We have our daughter because of her!
[Nurses at Utah Fertility Center were] Consistent and clear with the plan or changes to my treatment...It's a smaller staff which I really like because I consistently got to talk to the same people but that was also at times challenging to get live person to answer when I would call. This may have changed since they have moved...I was on a antagonist protocol with additional medication. I used Gonal-f, Menopur, Clomid, Dexamethasone, Ganirelix, and even tried Omnitrope and Testosterone. When I ended up using the additional medications I seemed to get more eggs at my retrieval. Not sure the quality was different between the cycles.
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr. Conway was amazing. She seemed so sweet and companionate. She really was honest with us in the expected course of treatment. We felt she was very knowledgeable in fertility treatment. We loved that she was very involved and wants us to succeed in treatment. We have our daughter because of her!
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Don’t wait to schedule an appointment with her. You won’t be disappointed.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
I felt like me and my husband were treated like a human. Our cycles were made specifically for me and changed to reflect how I was responding to medications. I even received a phone call directly from Dr. Conway multiple times to let me know how things were going with my treatments.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
I was on a antagonist protocol with additional medication. I used Gonal-f, Menopur, Clomid, Dexamethasone, Ganirelix, and even tried Omnitrope and Testosterone. When I ended up using the additional medications I seemed to get more eggs at my retrieval. Not sure the quality was different between the cycles.
Describe your experience with the nursing staff.
Can’t remember names but they were all great! Consistent and clear with the plan or changes to my treatment.
Describe your experience with Utah Fertility Center.
When I saw them when they were in an old location. Now I see they have a new building so when I am ready for our next transfer it will be in the new location. It's a smaller staff which I really like because I consistently got to talk to the same people but that was also at times challenging to get live person to answer when I would call. This may have changed since they have moved.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
I don’t remember specifically the cost but we did IVF with ICSI and PGT for genetic testing.
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
Single healthy pregnancy is what we wanted and that is what she said would be best.
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
25
Treated
2018
Success with this Doc
No
Treatment
9 Fertility Medications
Diagnosis
Anovulation, PCOS
10
10
She [Dr. Conway] thoroughly explained everything in detail before and during treatments and the office would call to check up on me if they hadn’t heard from me in a while... She explained everything in detail in or first initial meeting telling me what was going on with my body and thoroughly explained it, and told me the first route we were going to take, and if that didn’t work the next route and explained a few to me and made me feel like she could get me pregnant.
Everyone there [Utah Fertility Center] is very kind and ready and willing to help on the trying to conceive journey. I wish I saw dr Conway more. I’ve only met her once for my first appointment but they have a very competent staff working there for her.... One day I had to have blood drawn and didn’t know it so I wasn’t hydrated and it took 3 nurses working together to get blood out of me and they were all very kind about it and talked to me like a normal person just having a conversation.
Age
25
Treated
2018
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
9 Fertility Medications
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
She was very kind, and made me feel comfortable and like she could help me. She explained everything in detail in or first initial meeting telling me what was going on with my body and thoroughly explained it, and told me the first route we were going to take, and if that didn’t work the next route and explained a few to me and made me feel like she could get me pregnant.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Go in with questions. She will answer all of them.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
She thoroughly explained everything in detail before and during treatments and the office would call to check up on me if they hadn’t heard from me in a while
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
First we tried femara to get me to ovulate and that didn’t work so then we tried femara and a steroid which still didn’t work. So then they switched me to clomid because maybe my body just didn’t like femara. That still didn’t work but they wanted to start a new period so that we could start over and fresh. So they gave me provera to start a period which didn’t end up working so currently they have me on 2 weeks of birth control to start a period
Describe your experience with the nursing staff.
They wee always kind and considerate to me. One day I had to have blood drawn and didn’t know it so I wasn’t hydrated and it took 3 nurses working together to get blood out of me and they were all very kind about it and talked to me like a normal person just having a conversation. And they are very knowledgeable.
Describe your experience with Utah Fertility Center.
Everyone there is very kind and ready and willing to help on the trying to conceive journey. I wish I saw dr Conway more. I’ve only met her once for my first appointment but they have a very competent staff working there for her.
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
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9
10
Age
25 - 26
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Unexplained
9
10
She [Dr. Deirdre Conway] was detailed. She was very kind and soft. She didn't rush the appointment and I felt like she cared about me and getting me the results I want. Whenever I asked a question she readily and happily answered. I never felt like she was irritated by all my questions. That was really important to me. She took the time to ask me questions and get to know not only me but also my husband.
[Utah Fertility Center- ID Falls is] Very calming. Welcoming. Treats and drink are provided. Music is always playing. It feels a lot like a home, which is so nice. It really puts my anxiety at ease. There are chairs around the office to sit in when needed. They welcome husbands which is so nice.... My veins are really hard to take blood from and she [a nurse] is THE BEST at it! I have so much anxiety and she helps me feel calm. She lets me lie down when I get my blood drawn because I have low blood pressure. She explains everything to me as it is happening and answers all my questions. Their old secondary nurse/receptionist was not nice at all. I did not like her, but since going back they have changed staff and I love all of them. Very compassionate.
Age
25 - 26
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Unexplained
9
10
How was your experience with Deirdre Conway at Utah Fertility Center?
She was detailed. She was very kind and soft. She didn't rush the appointment and I felt like she cared about me and getting me the results I want. Whenever I asked a question she readily and happily answered. I never felt like she was irritated by all my questions. That was really important to me. She took the time to ask me questions and get to know not only me but also my husband.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Ask as many questions as you can.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
I felt more like a human. She talked me through the whole process of what she wants to do for me. She explained things in detail and didn't expect me to know everything already. She answered my questions without hesitation.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
We met with her in her office at first to get to know each other and our history so she can know what to plan for and what to expect. She took blood to do a blood panel. When results came back she was very prompt in letting me know and changing the course if need be immediately. I felt that things got done pretty fast.
Describe your experience with your nurse at Utah Fertility Center.
I wish I could remember her name! I LOVE HER!! My veins are really hard to take blood from and she is THE BEST at it! I have so much anxiety and she helps me feel calm. She lets me lie down when I get my blood drawn because I have low blood pressure. She explains everything to me as it is happening and answers all my questions. Their old secondary nurse/receptionist was not nice at all. I did not like her, but since going back they have changed staff and I love all of them. Very compassionate.
Describe your experience with Utah Fertility Center.
Very calming. Welcoming. Treats and drink are provided. Music is always playing. It feels a lot like a home, which is so nice. It really puts my anxiety at ease. There are chairs around the office to sit in when needed. They welcome husbands which is so nice.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
I would receive the bills for the blood draws and the ultrasounds and initial consultation from them. But everything else was from the respective companies or clinics.
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
No comments.
9
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
27
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
10
Dr.Conway was always very thourough in explaining treatment plans, she was kind and compassionate. It was an amazing experience being her patient. She went over all our previous labs with us as well and was able to give us a better understanding of our previous testing. She didn't make us jump through hoops to get the ball rolling which made the process much smoother!..She adjusted my meds just about every other day to every day after the first 4 days. I was monitored closely!
I have used both clinics both [affiliate] Idaho fertility center and Utah fertility center. They are both clean, warm and inviting. I always got calls/emails back in timely manner and I never had to wait longer than 10 min passed my scheduled appointment time at either clinic...[Nursing Staff] They were always quick to ask me about my personal life and things we had discussed in passing so I felt very close to them. They were always extremely kind..
Age
27
Treated
2016
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr.Conway was always very thourough in explaining treatment plans, she was kind and compassionate. It was an amazing experience being her patient. She went over all our previous labs with us as well and was able to give us a better understanding of our previous testing. She didn't make us jump through hoops to get the ball rolling which made the process much smoother!
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Don't hesitate to write down any questions you may have even if they seem silly or stupid she is a fountain of information use it!
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
She was always compassionate and empathetic, she always took the time to answer any and all questions we had!
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
We used an antagonist protocol with gonal f and ganirelix. She adjusted my meds just about every other day to every day after the first 4 days. I was monitored closely! We ended up having 27 eggs with 21 mature and ended up with 11 blasts
Describe your experience with the nursing staff.
They were always quick to ask me about my personal life and things we had discussed in passing so I felt very close to them. They were always extremely kind
Describe your experience with Utah Fertility Center.
I have used both clinics both Idaho fertility center and Utah fertility center. They are both clean, warm and inviting. I always got calls/emails back in timely manner and I never had to wait longer than 10 min passed my scheduled appointment time at either clinic.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
The costs seemed too be comparable to other clinics I can't remember exact costs unfortunately and don't want to give wrong information.
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
I am high risk for preterm birth and also young so we were strongly encouraged to do a single embryo transfer which we did .
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
23
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Anovulation, Unexplained, Other
9
9
You can tell she [Dr. Deirdre Conway] has a passion for helping others start their families. She was understanding and even said she understands the strain it puts on our marriage physically. She is very patient with our questions. She found our problem through an ultrasound after other doctors had ordered MRI's and still had no solution.... Dr. Conway spent over an hour with us in our consultation. She explained everything very thoroughly and asked for questions. She put my mind at ease and gave me hope for the future treatments.
Idaho office [for Utah Fertility Center] doesn't do any of the billing, all of it needs to be done through the Utah office.... Go in with questions, and as you leave, ask them what you might not understand. It's much easier to have things explained in person than it is on the phone. It's hard as a patient to wait around all day on blood results when you're awaiting a pregnancy test, and they don't usually call with those results until they're about to close. But they also are very busy during the day.
Age
23
Treated
2018
Success with this Doc
?
Race
European, Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Anovulation, Unexplained, Other
9
9
How was your experience with Deirdre Conway at Utah Fertility Center?
You can tell she has a passion for helping others start their families. She was understanding and even said she understands the strain it puts on our marriage physically. She is very patient with our questions. She found our problem through an ultrasound after other doctors had ordered MRI's and still had no solution.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
COME PREPARED WITH QUESTIONS. I walked into her office with a long list and she answered most of them without even being asked, but she also gave me time afterwards to ask.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
Dr. Conway spent over an hour with us in our consultation. She explained everything very thoroughly and asked for questions. She put my mind at ease and gave me hope for the future treatments.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
Femara, 5mg days 3-7, trigger shot for ovulation, in the process of IUI now.
Describe your experience with the nursing staff.
I have struggled with having questions. I typically call the Utah office for questions because Idaho doesn't always have an answer.
Describe your experience with Utah Fertility Center.
Go in with questions, and as you leave, ask them what you might not understand. It's much easier to have things explained in person than it is on the phone. It's hard as a patient to wait around all day on blood results when you're awaiting a pregnancy test, and they don't usually call with those results until they're about to close. But they also are very busy during the day.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
Idaho office doesn't do any of the billing, all of it needs to be done through the Utah office.
What specific things went wrong at Utah Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
9
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Deirdre Conway at Utah Fertility Center.

10
10
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
?
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, Poor Egg Quality, Immunological, Recurrent Pregnancy Loss
10
10
She [Dr. Deirdre Conway] was amazing, and kind. I wish we would have found her before we had done an IVF cycle with a different Dr. We were tapped out with money by the time we found her. We did a timed intercourse, cycle, but no pregnancy, and due to money we had to stop treatment.... We did timed intercourse. Fertility drugs, a trigger shot, and progesterone. Husband was also on Hcg for low sperm count. I was also on an autoimmune surpressant as we felt my immune system was attacking the embryos when I did get pregnant, causing miscarriages.
It [Utah Fertility Center- Idaho Falls] was great. I don't have anything bad to say about the clinic. The clinic was beautiful. Nurses were pleasant. Dedra was amazing. It seemed as if she had all day just for us. She wanted to help us, and she didn't rush us.... We did timed intercourse. Fertility drugs, a trigger shot, and progesterone. Husband was also on Hcg for low sperm count. I was also on an autoimmune surpressant as we felt my immune system was attacking the embryos when I did get pregnant, causing miscarriages.
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, Poor Egg Quality, Immunological, Recurrent Pregnancy Loss
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
She was kind, she listened, and really cared. We discussed what she would do differently with an IVF cycle with her, then the last Dr. Unfortunately we couldn't afford to continue. We wish we would have found her sooner.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
I have told those I have sent that they would love her, and she would figure out their problems. All of them are currently pregnant.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
She was amazing, and kind. I wish we would have found her before we had done an IVF cycle with a different Dr. We were tapped out with money by the time we found her. We did a timed intercourse, cycle, but no pregnancy, and due to money we had to stop treatment.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
We did timed intercourse. Fertility drugs, a trigger shot, and progesterone. Husband was also on Hcg for low sperm count. I was also on an autoimmune surpressant as we felt my immune system was attacking the embryos when I did get pregnant, causing miscarriages.
Describe your experience with the nursing staff.
They were great. No complaints!
Describe your experience with Utah Fertility Center.
It was great. I don't have anything bad to say about the clinic. The clinic was beautiful. Nurses were pleasant. Dedra was amazing. It seemed as if she had all day just for us. She wanted to help us, and she didn't rush us.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
We paid for the timed intercourse package . It was a package with ultrasounds and everything but the drugs were included. I'm not sure of the actual cost.
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
25
Treated
2017
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Anovulation, PCOS
10
10
Dr Blauer made me feel very comfortable as a patient and well taken care of despite the discouragement of going into an infertility clinic. He always found a way to make me laugh when all I wanted to do was cry.... Treatment strategies included cycle induction with progesterone, then follicular stimulation using femara and FSH injections. All is necessary due to the symptoms of PCOS i.e annovulation and irregular menstrual cycles. If a leading follicle was visible and the uterine lining was applicable, then an HCG trigger was then introduced to induce ovulation. After which we would plan an IUI procedure.
The clinic [Utah Fertility Center- ID Falls] had a very wonderful system in communicating with their patients! The one thing I always respected about the clinic was how they professionally would ask patients to leave their children at home as a courtesy to those coming in who don’t have that luxury.... The nurses I have the privilege to work with are caring, compassionate and very quick to respond as this field is very time sensitive.
Age
25
Treated
2017
Success with this Doc
?
Race
European, Latino
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IUI
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Keith Blauer at Utah Fertility Center?
Dr Blauer made me feel very comfortable as a patient and well taken care of despite the discouragement of going into an infertility clinic. He always found a way to make me laugh when all I wanted to do was cry.
What's one piece of advice would you give a prospective patient of Keith Blauer at Utah Fertility Center?
I hear he loves cocoa bean cupcakes!
During treatment, were you treated like a number or a human with Keith Blauer at Utah Fertility Center?
Dr Blauer and his staff makes my experience at his office personal and made me feel important as I’m sure all his patients do! I never once felt like a “burden” to them and always received a response in a timely manner!
Describe the protocols Keith Blauer used in your cycles at Utah Fertility Center and their degree of success.
Treatment strategies included cycle induction with progesterone, then follicular stimulation using femara and FSH injections. All is necessary due to the symptoms of PCOS i.e annovulation and irregular menstrual cycles. If a leading follicle was visible and the uterine lining was applicable, then an HCG trigger was then introduced to induce ovulation. After which we would plan an IUI procedure.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Samantha, Lisa and Chanise )
The nurses I have the privilege to work with are caring, compassionate and very quick to respond as this field is very time sensitive.
Describe your experience with Utah Fertility Center.
The clinic had a very wonderful system in communicating with their patients! The one thing I always respected about the clinic was how they professionally would ask patients to leave their children at home as a courtesy to those coming in who don’t have that luxury.
Describe the costs associated with your care under Keith Blauer at Utah Fertility Center.
Not sure
Describe Keith Blauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
We were never pressured or advised against doing eSET. We were always offered the option.
10
Doctor
Keith Blauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
34
Treated
2019
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Endometriosis
10
10
I love that Dr.Conway is so easy to talk to and never makes you feel stupid or bad for asking so many questions. I can’t even explain at how she just made me feel at peace and that everything was going to be fine...We adopted embryos so we hadn’t been around all the fertility things before. She was so wonderful about birth control, estradiol, and progesterone...We knew that we wanted to transfer 2 right from the start. Our youngest will soon be 10 and we were ok if we had twins!
With the embryo adoption/donation FET it was $5,900 to the clinic [Utah Fertility Center] and then medications on top of that...The Idaho Falls Clinic was wonderful and always so prompt. We did our transfer at the Pleasant Grove office and they forgot to check me in and the nurse had to call my cell phone, I told her I was just in the waiting room...The whole staff is amazing. When we went for our 7 week ultrasound and discovered that it was no viable, they were so sweet about everything.
Age
34
Treated
2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Endometriosis
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
I love that Dr.Conway is so easy to talk to and never makes you feel stupid or bad for asking so many questions. I can’t even explain at how she just made me feel at peace and that everything was going to be fine.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Go to her! She is amazing and don’t be afraid to ask all the questions that you have.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
Dr.Conway is very loving and so sweet! She listens to your concerns and fears and always made me feel at ease.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
We adopted embryos so we hadn’t been around all the fertility things before. She was so wonderful about birth control, estradiol, and progesterone.
Describe your experience with your nurse at Utah Fertility Center.
The whole staff is amazing. When we went for our 7 week ultrasound and discovered that it was no viable, they were so sweet about everything.
Describe your experience with Utah Fertility Center.
The Idaho Falls Clinic was wonderful and always so prompt. We did our transfer at the Pleasant Grove office and they forgot to check me in and the nurse had to call my cell phone, I told her I was just in the waiting room.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
With the embryo adoption/donation FET it was $5,900 to the clinic and then medications on top of that.
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
We knew that we wanted to transfer 2 right from the start. Our youngest will soon be 10 and we were ok if we had twins!
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
24 - 26
Treated
2017 - 2019
Success with this Doc
?
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
10
Willing to always use evidence based practice and give percentages of one treatment vs another. Gives honest and trustworthy advice based on her knowledge and outcomes for other patients ... We are MFI so we jumped straight to IVF with ICSI. Every patient is different and has different circumstances and she [Dr. Conway] takes that in to consideration. Be patient and trust her work.
IFC [Utah Fert Ctr ID Falls] is small but they are working on that. For the size you are the only one at the clinic at the time usually. They have all the necessary equipment needed to do the job. Professional and always there to answer the phone when needed. ... Lesley and stephanie are on top of it all. Professional and willing to investigate answers they dont know the answer to
Age
24 - 26
Treated
2017 - 2019
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Very thorough and hopeful. I wish she would move to Idaho Falls, love her so much! Her employees truly seem to love their job under her direction. Willing to always use evidence based practice and give percentages of one treatment vs another. Gives honest and trustworthy advice based on her knowledge and outcomes for other patients
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Do it! She is a busy gal so there might be a wait time, but if anyone can get you answers its her
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
Personable and truly cares for couples and conceiving
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
We are MFI so we jumped straight to IVF with ICSI. Every patient is different and has different circumstances and she takes that in to consideration. Be patient and trust her work.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Idaho fertility center has 1 RN and 1 PA. Lesley and stephanie are the bomb)
Lesley and stephanie are on top of it all. Professional and willing to investigate answers they dont know the answer to
Describe your experience with Utah Fertility Center.
IFC is small but they are working on that. For the size you are the only one at the clinic at the time usually. They have all the necessary equipment needed to do the job. Professional and always there to answer the phone when needed.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
9800 per cycle not including meds and labs
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
Conway highly suggests 1 single embro per transfer. Multiple gestation pregnancies are high risk and she wants what's best for both mom and baby
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
37 - 40
Treated
2017 - 2020
Success with this Doc
No
Treatment
2 IUI, 3 IVF, 3 Egg Freezing
Diagnosis
Male Factor, Unexplained
10
10
I felt at ease with Dr. Conway. Ive been with her for years and love the way that I have been and always will be treated by her. She makes sure to explain the best plan of action for you. I felt like a person instead of a number and it's nice having a clinic nearby in Idaho falls. ... I felt more human because she broke everything down for me and even at my age she wants to use my own eggs
They [Utah Fertility Center] have a new building and it's amazing. They will make sure that everyone is treated as a person instead of a number. They have always been compassionate about the care they give their patience.i will highly recommend them to everyone I know who's in the same boat as me. ... When we found out the eggs didn't make it she [nurse] called and was so heartbroken with us.
Age
37 - 40
Treated
2017 - 2020
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 3 IVF, 3 Egg Freezing
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
I felt at ease with Dr. Conway. Ive been with her for years and love the way that I have been and always will be treated by her. She makes sure to explain the best plan of action for you. I felt like a person instead of a number and it's nice having a clinic nearby in Idaho falls.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Treat her as the way you want treated
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
I felt more human because she broke everything down for me and even at my age she wants to use my own eggs
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Lesley)
When we found out the eggs didn't make it she called and was so heartbroken with us.
Describe your experience with Utah Fertility Center.
They have a new building and it's amazing. They will make sure that everyone is treated as a person instead of a number. They have always been compassionate about the care they give their patience.i will highly recommend them to everyone I know who's in the same boat as me.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
I received a grant for an IVF cycle so I haven't been charged yet.
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
9
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
8
9
She [Dr. Deirdre Conway] is kind and clear. I only saw her a handful of time during my year of treatment because she comes in from Utah. Every interaction was pleasant. She took the time to call me personally when it came to big changes in my IVF cycle. She didn't cancel my IVF cycle despite my poor odds...
The staff [at Utah Fertility Center] was amazing. They made me feel comfortable and cared for...They call you from multiple private numbers so you always need to have your phone on and answer every call you get. So you can't have your phone send unknown numbers straight to voicemail. They don't always answer the phone because they have limited staff, but the always return your call if you leave a message.
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
8
9
How was your experience with Deirdre Conway at Utah Fertility Center?
She is kind and clear. I only saw her a handful of time during my year of treatment because she comes in from Utah. Every interaction was pleasant. She took the time to call me personally when it came to big changes in my IVF cycle. She didn't cancel my IVF cycle despite my poor odds.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
The staff knew who I was and was invested in my success.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Stephanie)
The staff was amazing. They made me feel comfortable and cared for.
Describe your experience with Utah Fertility Center.
They call you from multiple private numbers so you always need to have your phone on and answer every call you get. So you can't have your phone send unknown numbers straight to voicemail. They don't always answer the phone because they have limited staff, but the always return your call if you leave a message.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
I was lucky enough to have insurance coverage that paid for 80% of the procedures. I mostly paid my 20% copay and my prescription copay. The most expensive this out of pocket was IVF specialty medications.
8
Doctor
Deirdre Conway
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

3
N/A
Age
24
Treated
2017
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained, Other
3
N/A
He [Dr. Keith Blauer] really was very kind and had good intentions. I only saw and got to talk to him once throughout the 4 months of treatments though. I did everything through the nursing staff and I wish it was the doctor himself that I would have spoke with when it came to test results etc.... Dr. Blauer himself was very nice and kind, but his staff did make me feel like a number. I was never called with test results, could hardly get a hold of the nursing staff and nothing from our test results were ever explained to us, and if they were, they weren’t explained for us to understand.
I could never get ahold of them [the nursing staff at Utah Fertility Center- Idaho Falls] when I needed to report my cycles for my medication refills or my iuis. Never would call with results and weren’t helpful when I had problems. The staff was nice, just not very helpful when going through treatments... Dr. Blauer himself was very nice and kind, but his staff did make me feel like a number. I was never called with test results, could hardly get a hold of the nursing staff and nothing from our test results were ever explained to us, and if they were, they weren’t explained for us to understand.
Age
24
Treated
2017
Success with this Doc
No
Race
European, Native American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained, Other
3
N/A
How was your experience with Keith Blauer at Utah Fertility Center?
He really was very kind and had good intentions. I only saw and got to talk to him once throughout the 4 months of treatments though. I did everything through the nursing staff and I wish it was the doctor himself that I would have spoke with when it came to test results etc.
During treatment, were you treated like a number or a human with Keith Blauer at Utah Fertility Center?
Dr. Blauer himself was very nice and kind, but his staff did make me feel like a number. I was never called with test results, could hardly get a hold of the nursing staff and nothing from our test results were ever explained to us, and if they were, they weren’t explained for us to understand.
Describe your experience with the nursing staff.
I could never get ahold of them when I needed to report my cycles for my medication refills or my iuis. Never would call with results and weren’t helpful when I had problems. The staff was nice, just not very helpful when going through treatments
3
Doctor
Keith Blauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
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10
10
Age
34
Treated
2018
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS
10
10
Dr Conway is very personal. She takes care of our needs and helps us in anyway that she could. We really enjoyed having a consultation with her because she explains the procedures very well.... Dr Conway and her Staff preformed the saline test to make sure the uterus was clean and open and ready to start a 2nd round of Ivf... Dr Conway injected saline into my uterus and on the ultrasound she showed my uterus wasn't round. She found a polyp on my uterus.
When we met with the financial nurse [Utah Fertility Ctr] we met with her over the phone and she had everything ready to go which is very helpful. When the financial nurse gave us the quote she gave us a quote of $4,000 for the frozen cycle and the medications. which our insurance doesn't cover fertility medications or IVF.... Our nurse Stephanie was awesome. Dr Conway asked her to draw blood to get my blood type, my level and Stephanie immediately took my blood.
Age
34
Treated
2018
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr Conway is very personal. She takes care of our needs and helps us in anyway that she could. We really enjoyed having a consultation with her because she explains the procedures very well. We had a embryo that we transferred prior to seeing Dr Conway in 2016 that didn't survive. When we saw Dr Conway we had told her that it failed and immediately wanted answers to know why it had failed. At our consultation even on a Saturday. Dr Conway and her Staff preformed the saline test to make sure the uterus was clean and open and ready to start a 2nd round of Ivf because from our 1st fertility treatment they retrieved 16 eggs and 7 of the eggs survived the 1st process of the 3 day transfer.Then on the 3rd day only 6 embryo survived. the morning of the transfer the Dr informed us that one embryo had to many chromosomes and that 5 embryo's had survived and they would be transferring 1 embryo. So from the 1st transfer we still have 4 embryos remaining that we can transfer when we are ready. Dr did a fresh transfer and we waited the 2 week and found out the first transfer failed. We were devastated. Then at our consultation and appointment Dr Conway injected saline into my uterus and on the ultrasound she showed my uterus wasn't round. She found a polyp on my uterus. Then Dr Conway immediately knew the reason that the 1st round of ivf had failed. We then scheduled an appointment again with Dr Conway for a surgery to remove the polyp. When they were doing the surgery they didn't only find 1 but they found 3 polyp. We love Dr Conway in any shape or form. Once I was out of surgery Dr Conway was late getting out of the office because my surgery was a little longer then they expected, but Dr Conway never said anything about getting home on time. She went out of her way to make sure I was doing good after coming out of surgery and she really didn't care when she left the office. She made sure that I came first as a patient, and that's how she made me feel. Like the number 1 patient. She was an amazing Dr.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
One piece of advise is when you go in for a consultation don't try and take everything in that she is telling you. If you do you will be so over whelmed and confused. That when you want to ask a question that you will forget what questions that you have. In the consultation take baby steps and take it little by little.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
She treated us with respect and answered any of our questions we had. She also found answers we had been looking for.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
we really haven't had a cycle with Dr Conway yet. We are planning a frozen cycle with Dr Conway in November. We will find out in November which medications she will use.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Stephanie )
Our nurse Stephanie was awesome. Dr Conway asked her to draw blood to get my blood type, my level and Stephanie immediately took my blood. The only bad thing is she couldn't find my vain on my arm so she went to my hand and that hurt. Dr Conway then had Stephanie help her preform the saline test and we also love Stephanie and the nursing staff. Stephanie is trained on how to do a lot more procedures then most nurses and I really like that Stephanie is able to do those especially if Dr Conway isn't available.
Describe your experience with Utah Fertility Center.
As a new patient I think that the number one thing to know is how to find the office. When we first came to the clinic we had a very difficult time finding the office. We had to ask four people where the clinic was and they didn't know. So basically we were in the dark trying to find the office. The next important step as a new patient is to have your paper work filled out and ready to go. When we went we didn't have all the paper work filled out it delayed the appointment. The office is very helpful and very courteous and ask lots of questions if you don't know the answer.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
When we met with the financial nurse we met with her over the phone and she had everything ready to go which is very helpful. When the financial nurse gave us the quote she gave us a quote of $4,000 for the frozen cycle and the medications. which our insurance doesn't cover fertility medications or IVF.
Describe Deirdre Conway's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Utah Fertility Center.
We have't done any transfers with Dr Conway yet. We are expected to start treatment in November.
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

4
7
Age
29
Treated
2017
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
4
7
He [Dr. Russell Foulk] was ok. But didn’t seem to want to really pay attention to me and what my body was doing. I was compared to others. He kept telling me that yeah that happens when you try to have a third kid. But he didn’t know why. I wish he would have focused on me and what was happening to my body...We had an analysis done on my husband and everything was great, then he had me do a round of clomid but just a little different dose then my regular Dr gave me. And that was the only treatment we did.
Don’t remember much about her [the nurse at Utah Fertlity Center]. She was in and out quick...They came out of Utah so not a lot of options for appointment times. Also make sure you get in all your questions cause they were only there once a month. The office lady was great. She was flexable on paying and was super nice...We had an analysis done on my husband and everything was great, then he had me do a round of clomid but just a little different dose then my regular Dr gave me. And that was the only treatment we did.
Age
29
Treated
2017
Success with this Doc
No
Race
European, Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
4
7
How was your experience with Russell Foulk at Utah Fertility Center?
He was ok. But didn’t seem to want to really pay attention to me and what my body was doing. I was compared to others. He kept telling me that yeah that happens when you try to have a third kid. But he didn’t know why. I wish he would have focused on me and what was happening to my body.
What's one piece of advice would you give a prospective patient of Russell Foulk at Utah Fertility Center?
Ask lots of questions and have him focus on just you
During treatment, were you treated like a number or a human with Russell Foulk at Utah Fertility Center?
He was nice but I seemed like I was just part of a statistic not an individual. He didn’t seem to want to pin point the problem
Describe the protocols Russell Foulk used in your cycles at Utah Fertility Center and their degree of success.
We had an analysis done on my husband and everything was great, then he had me do a round of clomid but just a little different dose then my regular Dr gave me. And that was the only treatment we did.
Describe your experience with the nursing staff.
Don’t remember much about her. She was in and out quick
Describe your experience with Utah Fertility Center.
They came out of Utah so not a lot of options for appointment times. Also make sure you get in all your questions cause they were only there once a month. The office lady was great. She was flexable on paying and was super nice
Describe the costs associated with your care under Russell Foulk at Utah Fertility Center.
I was under 100 cause my insurance covered some back then
4
Doctor
Russell Foulk
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Endometriosis, Tubal Blockage, Other
10
10
Dr. Conway is excellent at providing customized care and truly made us feel like we were the most important thing at each appointment. She always had time to answer all of our questions and was excellent at providing us with all the information and details we wanted....Dr. Conway was incredibly kind and really took the time to answer all of my questions and concerns.... Gonal-F 150 x10 days Menopur powder x10 days Cetrotide
The clinic [Utah Fertility Center] has always done great at returning phone calls, answering questions, and making sure everyone is on the same page as far as treatment moving forward. The facility is beautiful and well kept making everyone feel comfortable.... Dr. Conway is excellent at providing customized care and truly made us feel like we were the most important thing at each appointment. She always had time to answer all of our questions and was excellent at providing us with all the information and details we wanted.
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Fertility Medications
Diagnosis
Endometriosis, Tubal Blockage, Other
10
10
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr. Conway is excellent at providing customized care and truly made us feel like we were the most important thing at each appointment. She always had time to answer all of our questions and was excellent at providing us with all the information and details we wanted.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
Have your questions ready because she will answer all of them!
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
Dr. Conway was incredibly kind and really took the time to answer all of my questions and concerns.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
Gonal-F 150 x10 days Menopur powder x10 days Cetrotide
Describe your experience with Utah Fertility Center.
The clinic has always done great at returning phone calls, answering questions, and making sure everyone is on the same page as far as treatment moving forward. The facility is beautiful and well kept making everyone feel comfortable.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
Ivf $8300 Anesthesia $500 Bloodwork $450
10
Doctor
Deirdre Conway
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Utah Fertility Center
Idaho Falls
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
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Verified

This patient has provided documentation of treatment at this clinic.