Verified
This patient has provided documentation of treatment at this clinic.
2017, Unsuccessful
Review of
After the initial consultation I did not see or hear from Dr. Conway again. I completed three IUI'S with her clinic with two others having to be cancelled, due to too many eggs being ready . I did not expect to see her constantly, but the feeling of simply being passed off was not one that I was fond of...seemed very kind and invested in our success during the consultation. She kept great eye contact and made my husband and I feel very hopeful. Once treatment began however, I feel it was a very different story. I never saw or heard from her again after that initial consultation. I felt I had simply been passed off. My experience as her specific patient was one of confusion and pain, as I honestly would not say that she had any part in my infertility journey.
I think that this clinic [Utah Fertility Center] is really good at marketing and creating a warm environment...The staff was friendly and very welcoming. If you are nervous, just say it! When I opened up about being nervous, the staff was great at addressing my fears and putting me at ease..nurses were very friendly...They were very prompt at returning emails. The staff always explained things to me at the best of their abilities. Once when I went in I was not feeling well and threw up in their sink! The nurses were so nice about it and made me feel so at ease. I mean of course I was embarrassed and felt bad, but they gave me no reason to feel those things.
How was your experience with Deirdre Conway at Utah Fertility Center?
Dr. Conway seemed very kind and invested in our success during the consultation. She kept great eye contact and made my husband and I feel very hopeful. Once treatment began however, I feel it was a very different story. I never saw or heard from her again after that initial consultation. I felt I had simply been passed off. My experience as her specific patient was one of confusion and pain, as I honestly would not say that she had any part in my infertility journey.
What's one piece of advice would you give a prospective patient of Deirdre Conway at Utah Fertility Center?
A piece of advice that I would give to a prospective patient of Dr. Conway would be to make sure you go to another doctor for your diagnostic services. I went to her and during the consultation she asked if I had regular periods, I said yes and that was all that she did on me besides routine blood work. After an increased amount of pain with each period while seeing Dr. Conway I went to another doctor. Almost instantly the new doctor was able to tell me that I had growths in my uterus, PCOS and most likely endometriosis. It was really upsetting to me that none of this was noticed or mentioned during the numerous ultrasounds I was given in Dr. Conway's office.
During treatment, were you treated like a number or a human with Deirdre Conway at Utah Fertility Center?
After the initial consultation I did not see or hear from Dr. Conway again. I completed three IUI'S with her clinic with two others having to be cancelled, due to too many eggs being ready . I did not expect to see her constantly, but the feeling of simply being passed off was not one that I was fond of. Her nurses were very friendly though, and I did enjoy them.
Describe the protocols Deirdre Conway used in your cycles at Utah Fertility Center and their degree of success.
I did IUI's with Dr. Conway's office. I would report to their office via phone when my cycle day one was. They would then schedule me to come in for my baseline ultrasound. After that appointment I would receive a prescription for chlomid and be scheduled for my next appointment. During the next appointment I would have another ultrasound to check the growth of the follicles. Then, based off of size I would know when to inject the trigger shot. Then come in the next day for the insemination. After insemination I would be lay on the table and they would raise the end of the table up, to where my head was lower than my feet. It always made me think of Phoebe off of friends at that part. After the procedure I would go home and start taking vaginal suppositories to help sustain a pregnancy. Then two weeks later I would go into the clinic again for a blood test. They would later call me with the results.
Describe your experience with your nurse at Utah Fertility Center. (Assigned nurse: Stephanie Morgan)
The nursing staff was amazing! I loved Stephanie. They were very prompt at returning emails. The staff always explained things to me at the best of their abilities. Once when I went in I was not feeling well and threw up in their sink! The nurses were so nice about it and made me feel so at ease. I mean of course I was embarrassed and felt bad, but they gave me no reason to feel those things.
Describe your experience with Utah Fertility Center.
I think that this clinic is really good at marketing and creating a warm environment. With the office being an extension one, I don't think I can really talk on what the offices in Utah are like. The staff was friendly and very welcoming. If you are nervous, just say it! When I opened up about being nervous, the staff was great at addressing my fears and putting me at ease.
Describe the costs associated with your care under Deirdre Conway at Utah Fertility Center.
Dr. Conway gave us an approximate number upfront for what an IUI would cost and unfortunately I cannot remember the number. The frustrating part to me was that there were a lot of tests and extra things that were not included in that lower number that had initially swayed our decision to continue with treatment.
What specific things went wrong at Utah Fertility Center?
- Failed to call with results
- Failed to send your chart to another clinic
Describe the specific things that went wrong at Utah Fertility Center.
Overall I just wish Dr. Conway had been more hands on in my treatments. I simply did not feel that things were being done very thoroughly at this clinic.
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