Valley Hospital Fertility Center

The receptionist is very nice, she’s not great at explaining things unless you ask specific questions. It is always easy to get an appointment that works for you as well as being open on weekends for monitoring appointments. They do blood tests and ultrasounds right in there office which I loved not having to go someplace else as well.

Every visit dr Chen knew exactly who we were and remembered things we had discussed in previous appointment. He was very sensitive to our religious and moral beliefs throughout this whole process

There is a nurses line you can call and they are always very good at returning all calls and answering all your questions even the same day or next day (depending on time of day you call)

We are all male factor infertility and dr Chen was very good about only doin the tests needed so they could get the information we needed to move forward with ivf. I was sexually abused as a teenager and dr Chen was very good at explaining exactly what he needed to do before doing it which helped me feel a lot more at ease.

Be prepared to be there a while, on our first consultation he was very in-depth going over family history for me and my partner he went over each of my cycles in depth. I had an ultrasound and blood work done that day as well which I was no expecting to have done.

Dr Chen took my insurence so most of our treatments were covered and we paid relivially little in comparison to most people. Dr Chen is very sensitive and awhere that it is exspensive and does everything he can to only do what is necessary and gives you the best chance of getting a baby

Dr Chen is open to transferring one or two embryos. He looks at the available embryos and will give the patient his option on what he thinks would be best for that specific cycle

Very accessible Friendly and knowledgeable physicians and nurses Short wait times for monitoring Clear instructions for medications/treatment plans

Dr Greenseid is very personable and compassionate. She calls directly (not nurses or receptionists) and discusses plans openly. She truly seems to care and be invested in our success.

Every nurse we encountered was friendly and helpful. All phone calls were returned in a timely fashion.

While our cycle was not successful, and there have been MANY setbacks over the past year delaying a second cycle, I have always felt confident in and comfortable with Dr. Greenseid. When our first cycle failed - and each time a setback occurred - Dr. Greenseid communicated directly and personally with us. She has always shown care and compassion, and seems truly invested in our success. She answers questions thoroughly, and we never feel rushed. She seems humble and honest, which are extremely important characteristics in a physician, in my opinion. When she had a question regarding a diagnostic procedure, she suggested a colleague re-perform the examination to ensure that her findings were 100% accurate; it is not my experience that many people would admit that a colleague may be better able to diagnose or assess her/his patient. We hope to begin a second cycle shortly, and haven't even briefly considered another physician.

Ask questions. She will answer (honestly) any and all.

We underwent a reciprocal ivf procedure. My wife and I began with birth control pills to synchronize our cycles. I believe my wife was on the antagonist protocol due to age (under 35). I received Lupron, extrace, and progesterone in oil to prepare my uterus for the transfer. 13 eggs were retrieved from my wife and fertilized with donor sperm, and two were transferred to me on day 5. Unfortunately the cycle was not successful and there were no embryos to freeze.

Approximately $18000 (insurance did not cover)

Dr Greenseid planned for a single embryo transfer (due to age, as I understand). However, the two embryos left on day 5 were not of good quality, so both were transferred.

Dr. Greenseid ALWAYS takes the time to explain everything to us. She always makes time to talk to us when we are feeling nervous or overwhelmed with the process.

All of the nurses are fabulous. They treat everyone with kindness and know exactly what to say and how to say it. It takes a special kind of person to do this job (especially so early in the morning, every morning). The nurses at Valley always take the time to answer my questions. They call back quickly. They are all so extremely helpful.

Dr. Greenseid is extremely knowledgeable and always willing to share everything she knows. She explains things clearly and throughly. Dr. Greenseid will not sugar coat anything for you. She wants you to know exactly what you are in for, good or bad, which is so amazing. There is never any false hope. We've been through so much with Dr. Greenseid, more bad than good. But she has never once given up hope, which is part of what's kept us going back for more. Using Dr. Greenseid was one of the best decisions we've ever made. I think after all of our heartbreak along this journey, knowing that we're in such great hands, has kept us moving forward.

You will not find another doctor like her! If you want a smart, caring, kind doctor who will be your biggest cheerleader, then this is who you want to see.

We did 3 retrievals using different protocols. We sent our embryos for PGS testing before doing a frozen transfer.

Depending on the day/week/month, it could be very busy or very empty. If you get there early, the wait wasn't that bad. Monitoring hours are run very efficiently.

Our insurance covered most of it! We paid the biopsy fees, the PGD fees, embryo storage fees, and a few other small things.

The hours and location were very convenient. They were efficient and organized. Wait time in the mornings was generally quick. One doctor seemed to move a bit slower than the other two. Not many weaknesses as a clinic.

Keri was incredibly sensitive and empathetic. She called me personally with results good and bad. She cried on the phone when she told me I was pregnant.

Most of the staff were compassionate and gentle. One nurse always had what seemed to be a bad attitude in the exam rooms, but overall I was very happy with the staff.

Keri was very sensitive to my needs and requests. I felt very comfortable in her care (and the other doctors there, too). That comfort was something I didn't have at other fertility centers. She was encouraging, realistic, and enthusiastic. She cried when she told me that I was pregnant. She is devoted to this job.

Be aware that you won't always see her - but she does try to schedule transfers for a day she's working.

We did a standard IVF cycle with a high yield of eggs. We froze the resulting embryos. Best embryos were transferred first. All fairly standard procedure. By the time we were down to our last frozen embryos I had had enough of the shots and medicines and asked for a "natural" cycle. Dr. Greenseid was willing to try (not normal procedure at their offices) and miraculously it worked. Prior to that, we had done HSG and a uterine wall test. They were done to ensure there were no obstructions or cysts and to be sure that my uterine wall was thick enough etc.

Typically the wait was quick. The phlebotomists were very gentle. One doctor seemed to move the line a bit more slowly (or he was late - not sure) so those days were a little bit frustrating. But the staff moved things along efficiently and quickly

About $25,000 for the IVF cycle and multiple FET

I was doing FET and there was barely any communication from egg retrieval day to the day they called me to advise how many were frozen and sent for PGS. Whether that is a product of the lab or the doctor but there was a significant drop off from what was collected to what was frozen and I wish I would have had a call to prepare me for this outcome. 12 were collected and only two made it to be frozen/tested.

All of the nurses knew me by name, they knew about my history and treatment as did Dr. Nassiri - he didn't spend time looking at my chart during our consultations (he had already read it as he was educated on my chart).

The nursing staff was top notch, they were always compassionate, warm and invited any and all questions I had during my cycle.

He was very straightforward with what my options were and the likelihood of success.

If you need someone who is extremely compassionate and heartwarming, I would not recommend Nasseri. He is in NO WAY cold, but he does tell you it straight

I am approaching 40 years old and we had 10 days of stims which had us start at 150 menapur and 150 Follistum and after 3 days, we increased to 300 units of menapur and 150 follistum.

The monitoring appointments were fantastic whether during the work week or weekends. I never had to wait more than five minutes to be seen and everyone was super efficient and kind.

Our IVF was covered but our second round of IVF was around $11,000 (excluding medicine)

Overall - the entire staff is wonderful. They saw us through a very difficult time with patience, care and individual attention. We always received a call back quickly and never were confused about the next steps.

Dr. Nasseri and his staff were warm and caring and always made me feel very comfortable.

The nursing staff made me feel so comfortable. This process was not easy and I had a lot of worries and questions/concerns. The nurses always calmed me down, held my hand, watched me cry and saw me through the worst parts of the process. The nurses at the Valley fertility Center are all amazing.

Dr, Nasseri was always very thorough and I felt he explained every detail of my treatment. His bedside manner is warm and comforting and I felt he really did care about his patients.

Have all your questions ready when you see him for an initial consult. he wil answer all questions and assuage all of your anxiety.

I used hormone injections for 3 egg retrievals and transfers. Two fresh and one frozen.

Thankfully, our insurance covered most of the costs.

The Valley team was so caring and concerned for my welfare and well-being. The team was so friendly and kind even when the news was upsetting

Kathy was amazing and friendly. Adrianne and Pat were wonderful too! All the nurses were great and always greeted you with a smile and friendly greeting.

Dr Chen was caring, friendly, and compassionate. He wanted us to be successful and help with everything he could to help us get pregnant.

Ask lots of questions and be proactive about your care.

It was a well oiled machine but if you needed to be some where by a certain time it was important to get there early before the clinic opened to wait in line. Depending on the time of year it wasn't busy at all!

The entire team at Valley seemed as though they knew me personally. The took the time to answer each and every question I had until I was satisfied with the answer.

The nurses we also amazing. On a number of occasions, I had emergencies and they were always helpful and compassionate.

Dr Chen is incredible. He was always very honest with my odds of having a child and helped my husband and I navigate the process to a successful outcome.

Expect a Harvard level graduate who will be honest with you even if it is not what you want to hear.

There were almost always 20 or more patients. The office was efficient and the wait was as short as possible with that number of patients.

When I had to be seen by Dr. Nasseri, he was much more matter of fact. Not as "friendly" per se, but I was always confident in his ability. The office staff were sweethearts.

Everyone knew and called me by first name. Dr. Chen has a very sweet disposition.

I know that Dr. Chen was very warm, calm and reassuring. But, I was always anxious/nervous that I wouldn't know what to do and when as far as administering shots and meds. I was always having to call the nurse.

Use Valley Fertility!