Viera Fertility Center

1 doctors work here

Rated 9.6
Strongly recommend: 90%Neutral: 10%9.6
90% strongly recommend
9 reviews
Operations
9.9
9.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.3
9.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.8
9.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9
9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
157
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Melbourne
3160 Alzante Circle
Melbourne, FL 32940

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 31 - 32
2 IUI
Unexplained
European
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Lindheim does a great job explaining step by step what is going to happen and goes into the science behind everything. He answers emails promptly and checks in on me emotionally...He can be a little quirky in his jokes but I always feel comfortable and in good care when I see him...always ready to talk through any and all questions in person, on the phone, or via email
Able to do most paperwork online. Great responsiveness via phone and email. [Viera Fertility Center] Office is run very efficiently- never have a long waiting time. Usually seeing doctor within 15 minutes of appointment time...[nurse] Always returned calls/emails promptly. When In the office she was cheerful and optimistic of good outcomes. A reassuring presence.
How was your experience with Steven Lindheim at Viera Fertility Center?
Dr Lindheim is great. He is always ready to talk through any and all questions in person, on the phone, or via email. When I was pregnant last year and moved to my ob office, he still emailed to check in and see how things were going. He can be a little quirky in his jokes but I always feel comfortable and in good care when I see him.
What's one piece of advice would you give a prospective patient of Steven Lindheim at Viera Fertility Center?
Don’t be afraid to ask questions. Dr Lindheim will explain everything thoroughly and if you still don’t understand he will explain in a different way.
During treatment, were you treated like a number or a human with Steven Lindheim at Viera Fertility Center?
Dr Lindheim does a great job explaining step by step what is going to happen and goes into the science behind everything. He answers emails promptly and checks in on me emotionally (especially after my son passed away in the NICU).
Describe the protocols Steven Lindheim used in your cycles at Viera Fertility Center and their degree of success.
For my first iui cycle in 2021 we used letrozole. I became pregnant on the first try. After my son passed away in the NICU (born prematurely)- Dr Lindheim recommended an HSG to check on my uterine cavity and tubes since I had a c-section. After seeing a small abnormality on HSG, he recommended a hysteroscopy to remove a polyp in my uterus. He said a polyp(s) could increase the risk of miscarriage so I was very happy we did the HSG and following hysteroscopy to remove polyps. Now moving forward with iui.
Describe your experience with your nurse at Viera Fertility Center. (Assigned nurse: Dominique)
Always returned calls/emails promptly. When In the office she was cheerful and optimistic of good outcomes. A reassuring presence.
Describe your experience with Viera Fertility Center.
Able to do most paperwork online. Great responsiveness via phone and email. Office is run very efficiently- never have a long waiting time. Usually seeing doctor within 15 minutes of appointment time.
Describe the costs associated with your care under Steven Lindheim at Viera Fertility Center.
A typical IUI cycle is $1,100 not including medication My hysteroscopy was $2,700
10
Doctor
Steven Lindheim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Viera Fertility Center
Melbourne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
9
Age 28 - 29
1 Fertility Medications
PCOS
European
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Chamoun listened to my concerns, candidly expressed his assumptions based on evidence from testing, and would always ask me what I wanted to do based on the information given...first provider to look into my entire hormonal history and provide a diagnosis that has severely impacted my ability to get pregnant...never pressured me or my husband into a treatment...the only RE in our area, he is very good at what he does.
The nursing staff [at Viera Fertility Center] is very attentive and provide a much needed level of compassion to offset [Doctor's] direct approach...downside is that you rarely get to speak to one of them on the phone when you call, you almost always leave a message. However, they are wonderful at returning the call same day or letting you know when they can call you back if they need additional information.
How was your experience with Diran Chamoun at Viera Fertility Center?
Dr. Chamoun is highly intelligent, and his experience in this field is vast and extends over a long period of time. He can be direct in sharing information, but I personally appreciated that. It was very important to me to understand all of the pieces, and having several setbacks throughout the process only intensified that need for me. Because of his candor, I always trusted his judgement. He was the first provider to look into my entire hormonal history and provide a diagnosis that has severely impacted my ability to get pregnant. He has never pressured me or my husband into a treatment that did not work for us. We have had full autonomy in choosing the path to fertility treatments. While Dr. Chamoun is the only RE in our area, he is very good at what he does. In the cycles that we have completed with him, he got my body to exactly where it needed to be to be on a level playing field with the fertile community.
What's one piece of advice would you give a prospective patient of Diran Chamoun at Viera Fertility Center?
Understand that he is direct and can be abrupt. But his words are truthful and he will work with you to find the best treatment that will work for you and your conditions.
During treatment, were you treated like a number or a human with Diran Chamoun at Viera Fertility Center?
Dr. Chamoun listened to my concerns, candidly expressed his assumptions based on evidence from testing, and would always ask me what I wanted to do based on the information given. I never felt pressured into a treatment.
Describe the protocols Diran Chamoun used in your cycles at Viera Fertility Center and their degree of success.
A full hormone panel was taken as a baseline. I had a high level of prolactin, leading to an MRI to diagnose a prolactinoma. I was placed on cabergoline to lower my levels. My levels have been steadily going down as appropriate. In our timed inter course cycle, I was prescribed 2.5mg of Letrozole (he recommended this over Clomid because I have PCOS), on days CD 3-8. I had to go in for ultrasounds on CD 2, 9, and 12. I gave myself an Hcg trigger shot on CD 12, with TI on CD 14. A blood test on CD 19 to test progesterone to confirm ovulation, and CD 26 to test for pregnancy. This regimen did work, my body responded as appropriate, unfortunately it ended in a chemical pregnancy, which was confirmed with another blood test on CD 1 of my next cycle.
Describe your experience with the nursing staff at Viera Fertility Center.
The nursing staff is very attentive and provide a much needed level of compassion to offset the Dr. Chamoun’s direct approach. The nurses provide a great bedside manner and any educational needs you may have. The downside is that you rarely get to speak to one of them on the phone when you call, you almost always leave a message. However, they are wonderful at returning the call same day or letting you know when they can call you back if they need additional information.
Describe your experience with Viera Fertility Center.
Treatments can get expensive, which you will find anywhere you go. I would advise those with insurance to see if your policy covers treatments. But the front staff is very kind and able to work with you through this delicate process.
Describe the costs associated with your care under Diran Chamoun at Viera Fertility Center.
Our initial consultation was $325. This covered an initial conversation, plans for testing, and a transvaginal ultrasound. My payment to him for an HSG procedure was around $400, in addition to the outpatient hospital fees. Every office visit was around $300 that was outside of a treatment package. Our times intercourse package was around $800. This included 3 transvaginal ultrasounds and the initial appointment, it did not include any of the medication.
9
Doctor
Diran Chamoun
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Viera Fertility Center
Melbourne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 25 - 26
2 IUI
Male Factor
PCOS
Unexplained
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr.Chamoun suggested IUI for my husband and me. We decided to do the IUI with Femara. When the first round of Femara was not a high enough dose he stoped the cycle and immediately started again with a higher dose to increase egg maturity and also to save us money by not scrapping the cycle completely... The first time we met with Dr.Chamoun I felt that he was a little abrasive. My husband and I came out of the meeting wondering why he was a little cold. The next time I saw him I was having an HSG. If you know of this test you know it can be very painful. This time he was extremely nice, and made sure to make me feel as comfortable as I could be
The nursing staff [at Viera Fertility Center- Melbourne] is great! They are compassionate and treat you as though you are a friend who is telling them your struggles. The only thing I wish was different about this office was maybe having assigned nurses for each couple.... We used the IuI package that Dr.Chamouns office has set up for people without insurance. This package is $1000 and included everything but medication
How was your experience with Diran Chamoun at Viera Fertility Center?
The first time we met with Dr.Chamoun I felt that he was a little abrasive. My husband and I came out of the meeting wondering why he was a little cold. The next time I saw him I was having an HSG. If you know of this test you know it can be very painful. This time he was extremely nice, and made sure to make me feel as comfortable as I could be. He would ask me during the procedure if I was doing okay and insured me that it would be only a few more minutes. He also told me everything he was doing. From inserting the catheter to injecting the dye. From then on I had a great relationship with Dr.Chamoun. His goal is to make families.
What's one piece of advice would you give a prospective patient of Diran Chamoun at Viera Fertility Center?
Don’t let the first meeting you have set the tone for your experience at this office. Dr.Chamoun is straight forward and to the point but he is also hopeful and gives hope to his patients as well.
During treatment, were you treated like a number or a human with Diran Chamoun at Viera Fertility Center?
I felt like a human instead of a number because Dr.Chamoun was understanding and also aware of my feelings. During procedures he would ask if I was okay, and how I was doing to insure I wasn’t in any pain.
Describe the protocols Diran Chamoun used in your cycles at Viera Fertility Center and their degree of success.
Dr.Chamoun suggested IUI for my husband and me. We decided to do the IUI with Femara. When the first round of Femara was not a high enough dose he stoped the cycle and immediately started again with a higher dose to increase egg maturity and also to save us money by not scrapping the cycle completely.
Describe your experience with the nursing staff at Viera Fertility Center.
The nursing staff is great! They are compassionate and treat you as though you are a friend who is telling them your struggles. The only thing I wish was different about this office was maybe having assigned nurses for each couple.
Describe your experience with Viera Fertility Center.
This clinics strengths are compassion, understanding of not only emotions but also financial struggles, and skill. If you hear Dr.Chamouns name, the next thing that follows is usually “he is very good at what he does, one of the best.” The only weakness of this clinic is that they have had so many different nurses, as soon as I feel I am the most comfortable with one nurse I see a new one and start my relationship over.
Describe the costs associated with your care under Diran Chamoun at Viera Fertility Center.
We used the IuI package that Dr.Chamouns office has set up for people without insurance. This package is $1000 and included everything but medication
10
Doctor
Diran Chamoun
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Viera Fertility Center
Melbourne
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unsuccessful
NPS
8
NPS
8
Age 26 - 27
3 IUI
Male Factor
Unexplained
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
He [Dr. Freeman] seemed very knowledgeable and to have a system that he followed. He is very mild mannered and did not show any emotion. He answers all of your questions. He is communicates in a way that makes you trust him and know that he believes he is doing the right thing for you. ... He seemed to remember my case, sometimes. ... We used clomid due to a likely ovulation dysfunction
It’s a satellite clinic [Viera Fertility Center] so my doctor was only there twice a week, would have preferred to see him every time. They are quick to call back with answers to any questions. The location was great and they were accommodating to make room in the schedule for appointments when you needed them. ... [nursing staff] Very friendly and answered any questions. Also helpful with the trigger shot and teaching me how to do it.
How was your experience with Michael Freeman at Viera Fertility Center?
He seemed very knowledgeable and to have a system that he followed. He is very mild mannered and did not show any emotion. He answers all of your questions. He is communicates in a way that makes you trust him and know that he believes he is doing the right thing for you.
What's one piece of advice would you give a prospective patient of Michael Freeman at Viera Fertility Center?
Be open and tell him everything!
During treatment, were you treated like a number or a human with Michael Freeman at Viera Fertility Center?
He seemed to remember my case, sometimes. When we went for a consult follow up to talk about next steps, he asked why we were there.
Describe the protocols Michael Freeman used in your cycles at Viera Fertility Center and their degree of success.
We used clomid due to a likely ovulation dysfunction. We started low at 50mg I believe. We were trying to get 2-3 follicles since we were doing IUI for male factor. He increased the dose each month until we found that 150mg day 2-7 would give me about 4 follicles. We triggered each cycle at day 12 and did the IUI on day 13 or 14.
Describe your experience with the nursing staff at Viera Fertility Center.
Very friendly and answered any questions. Also helpful with the trigger shot and teaching me how to do it.
Describe your experience with Viera Fertility Center.
It’s a satellite clinic so my doctor was only there twice a week, would have preferred to see him every time. They are quick to call back with answers to any questions. The location was great and they were accommodating to make room in the schedule for appointments when you needed them.
Describe the costs associated with your care under Michael Freeman at Viera Fertility Center.
The total for one full cycle of IUI was about $850. $125 for sperm sample and washing, $350 for Insemination, $120ish for a visit with ultrasound.
Describe Michael Freeman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Viera Fertility Center.
I trusted him that he knew which days to do each part of the procedure.
8
Doctor
Michael Freeman
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Viera Fertility Center
Melbourne
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
1 IUI
Endometriosis
Male Factor
PCOS
Black or African-American
Income $50K - $99K
Operations
Only Doc Seen
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Chamoun] met me and let me know he was knowledgeable through conversations about a variety of issues and never once made me feel uncomfortable. As a man with fertility issues, it can be very challenging to talk to other men about these issues without feeling fear or shame. I feel like my Doctor knew exactly how to have a conversation that made me feel like I would not be judged and would be informed at the same time
the only flaw for some may be the hours [at Viera Fertility Center] are not super early or super late so if you work 9 to 5 you may have to take time off work to see them. I would recommend anyone make the effort to take the time off to see this wonderful group of professionals. ... The nursing staff always gave me a smile and a polite greeting and acknowledged that this process can be awkward for some couples. I like them alott and trust them all.
How was your experience with Diran Chamoun at Viera Fertility Center?
He met me and let me know he was knowledgeable through conversations about a variety of issues and never once made me feel uncomfortable. As a man with fertility issues, it can be very challenging to talk to other men about these issues without feeling fear or shame. I feel like my Doctor knew exactly how to have a conversation that made me feel like I would not be judged and would be informed at the same time
What's one piece of advice would you give a prospective patient of Diran Chamoun at Viera Fertility Center?
Bring a pen and ask questions
During treatment, were you treated like a number or a human with Diran Chamoun at Viera Fertility Center?
He spoke to me about how I am feeling before during and after each meeting and shook my hand.
Describe the protocols Diran Chamoun used in your cycles at Viera Fertility Center and their degree of success.
I honestly do not fully understand the treatments well enough to describe them.
Describe your experience with the nursing staff at Viera Fertility Center.
The nursing staff always gave me a smile and a polite greeting and acknowledged that this process can be awkward for some couples. I like them alott and trust them all.
Describe your experience with Viera Fertility Center.
its a great clinic the only flaw for some may be the hours are not super early or super late so if you work 9 to 5 you may have to take time off work to see them. I would recommend anyone make the effort to take the time off to see this wonderful group of professionals.
Describe the costs associated with your care under Diran Chamoun at Viera Fertility Center.
all the costs are within reason for the services provided
10
Doctor
Diran Chamoun
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Viera Fertility Center
Melbourne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014, Unsuccessful
NPS
6
NPS
7
Age 33
1 IUI
Male Factor
European
Income $0 - $49K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Diran Chamoun] was very matter of fact and not overly friendly. His bedside manner isn’t the best but I could tell he wanted to help us. He seemed very knowledgeable and eager to get going on treatment without jumping to IVF. He was willing to humor right into treamtnet again after my first IUI failed.... Don’t expect him to be super social and friendly. But he is helpful and wants to help you.... The medical assistants were very nice and dr Chamoun seemed interested in getting me pregnant. He is a little abrupt and not overly friendly but I still liked him.
The clinic [Viera Fertility Center- Melbourne] was very clean and newer and very nice looking. The decor was nice. I was very comfortable going there. The location is kind of confusing as there aren’t many signs showing you where to go and all the buildings looks the same.... Including consultation, visits, ultrasounds, semen analysis, medication, HSG and IUI it cost us around $3,500... The medical assistants were very nice and dr Chamoun seemed interested in getting me pregnant. He is a little abrupt and not overly friendly but I still liked him.
How was your experience with Diran Chamoun at Viera Fertility Center?
He was very matter of fact and not overly friendly. His bedside manner isn’t the best but I could tell he wanted to help us. He seemed very knowledgeable and eager to get going on treatment without jumping to IVF. He was willing to humor right into treamtnet again after my first IUI failed.
What's one piece of advice would you give a prospective patient of Diran Chamoun at Viera Fertility Center?
Ask questions. I would recommend that to any patient. Don’t expect him to be super social and friendly. But he is helpful and wants to help you.
During treatment, were you treated like a number or a human with Diran Chamoun at Viera Fertility Center?
The medical assistants were very nice and dr Chamoun seemed interested in getting me pregnant. He is a little abrupt and not overly friendly but I still liked him.
Describe the protocols Diran Chamoun used in your cycles at Viera Fertility Center and their degree of success.
I took femara cycle days 3-7 and after ultrasounds shows I was developing perfectly I used a trigger shot. 36 hours later we did an IUI
Describe your experience with the nursing staff at Viera Fertility Center.
They were very friendly and kind and helpful and were there for me.
Describe your experience with Viera Fertility Center.
The clinic was very clean and newer and very nice looking. The decor was nice. I was very comfortable going there. The location is kind of confusing as there aren’t many signs showing you where to go and all the buildings looks the same.
Describe the costs associated with your care under Diran Chamoun at Viera Fertility Center.
Including consultation, visits, ultrasounds, semen analysis, medication, HSG and IUI it cost us around $3,500
Describe Diran Chamoun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Viera Fertility Center.
NA
6
Doctor
Diran Chamoun
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Viera Fertility Center
Melbourne
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
10
Age 46
2 IUI
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
Latinx
Income $50K - $99K
Business Executive
3rd of 3 Docs
8 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
The Dr. Was very honest from the beginning regarding my age and possibility of successful pregnancy with iui with my own eggs but respected my desire to try. Even though he recommended donor eggs from the beginning but because of economical reasons couldn't. He was very thoughtful and respectful...
[staff of Viera Fertility Center are] friendly, compassionate, thoughtful and caring. They were always aware of all my needs. Up to date with my bloodwork. If I didn't have the medications they would provide loaners until I received mine. They were very good at explaining the following steps. My husband felt very welcomed even at the uncomfortable part of the process. Overall this place is great...$5,000 each cycle
How was your experience with Diran Chamoun at Viera Fertility Center?
The Dr. Was very honest from the beginning regarding my age and possibility of successful pregnancy with iui with my own eggs but respected my desire to try. Even though he recommended donor eggs from the beginning but because of economical reasons couldn't. He was very thoughtful and respectful. I really like him.
What's one piece of advice would you give a prospective patient of Diran Chamoun at Viera Fertility Center?
That if they want honesty and professionalism, that's what they'll get.
During treatment, were you treated like a number or a human with Diran Chamoun at Viera Fertility Center?
Everybody in the office treated me like family and were aware of my feelings. Cheered me up when bad results. Felt very at ease.
Describe the protocols Diran Chamoun used in your cycles at Viera Fertility Center and their degree of success.
On day 3 of cycle started with final f 300 ui until egg 20-22 mm. Then ovidrel and 48 hrs later iui. The same on both cycles.
Describe your experience with your nurse at Viera Fertility Center. (Assigned nurse: Jenn)
Everybody was amazing in that office. From caring, thoughtful, friendly and compassionate.
Describe your experience with Viera Fertility Center.
I didn't see any weaknesses. And the strengths are the same as described before. friendly, compassionate, thoughtful and caring. They were always aware of all my needs. Up to date with my bloodwork. If I didn't have the medications they would provide loaners until I received mine. They were very good at explaining the following steps. My husband felt very welcomed even at the uncomfortable part of the process. Overall this place is great.
Describe the costs associated with your care under Diran Chamoun at Viera Fertility Center.
$5,000 each cycle
10
Doctor
Diran Chamoun
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Viera Fertility Center
Melbourne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 33 - 34
1 IUI
Male Factor
PCOS
Latinx
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Diran Chamoun] overseas all of your care. You don’t have to worry about strangers...He was candid, honest and clearly laid out our next steps...I’m still awaiting my first IVF cycle but he has always been very thorough and clear with us...He doesn’t sugar coat or give you false hope, but that’s exactly why we like him...We did one IUI but we knew it was a long shot. We are about to undergo our first IVF treatment now...
[The nurse at Viera Fertility Center is] the best! She knows us personally and offers great insight and makes me feel at ease always...IUI was about $1000. For IVF with genetic testing we are looking at about $22000...Clean, all in house and everyone is friendly. I never have to wait long. They get back to me quickly and are very knowledgeable. I feel like a priority and cared for. I highly recommend it. Dr. Chamoun overseas all of your care. You don’t have to worry about strangers. They have an in house business consultant to outline everything cost wise too.
How was your experience with Diran Chamoun at Viera Fertility Center?
I’m still awaiting my first IVF cycle but he has always been very thorough and clear with us. We are paying 100% out of pocket and have been told about lower cost options, but we trust Dr. Chamoun and will accept the expense in order to use him.
What's one piece of advice would you give a prospective patient of Diran Chamoun at Viera Fertility Center?
He’s an honest and clear person. He doesn’t sugar coat or give you false hope, but that’s exactly why we like him.
During treatment, were you treated like a number or a human with Diran Chamoun at Viera Fertility Center?
He was candid, honest and clearly laid out our next steps.
Describe the protocols Diran Chamoun used in your cycles at Viera Fertility Center and their degree of success.
We did one IUI but we knew it was a long shot. We are about to undergo our first IVF treatment now.
Describe your experience with your nurse at Viera Fertility Center. (Assigned nurse: Shelley )
She’s the best! She knows us personally and offers great insight and makes me feel at ease always
Describe your experience with Viera Fertility Center.
Clean, all in house and everyone is friendly. I never have to wait long. They get back to me quickly and are very knowledgeable. I feel like a priority and cared for. I highly recommend it. Dr. Chamoun overseas all of your care. You don’t have to worry about strangers. They have an in house business consultant to outline everything cost wise too.
Describe the costs associated with your care under Diran Chamoun at Viera Fertility Center.
IUI was about $1000. For IVF with genetic testing we are looking at about $22000
10
Doctor
Diran Chamoun
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Viera Fertility Center
Melbourne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 27 - 28
4 Fertility Medications
PCOS
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
The first cycle [with Dr. Chamoun] I needed Vitamin D to regulate my levels and progesterone to force my menstral cycle. All four cycle I was prescribed Letrozol to produce eggs. I was then proscribed Ovodril to stimulate ovulation and timed intercourse scheduled... is personable and positive. He does his best to keep you on track medically and emotionally in a very disheartening situation. He is professional and knowledgeable. He is understanding and usually prompt.
All the staff [at Viera Fertility Center] make you feel like they really care about your journey and feeling along the way...The nursing staff is compassionate, knowledgeable, and helpful. They are always willing to answer any questions and do so with grace and consideration for your feelings during a difficulty situation...Strength would be hospitality and knowledge of care and weakness would be promptness. However, they are usually prompt when answering questions and most appointment times...
How was your experience with Diran Chamoun at Viera Fertility Center?
Dr. Chamoun is personable and positive. He does his best to keep you on track medically and emotionally in a very disheartening situation. He is professional and knowledgeable. He is understanding and usually prompt.
What's one piece of advice would you give a prospective patient of Diran Chamoun at Viera Fertility Center?
Talk to him about all your options up front.
During treatment, were you treated like a number or a human with Diran Chamoun at Viera Fertility Center?
All the staff make you feel like they really care about your journey and feeling along the way.
Describe the protocols Diran Chamoun used in your cycles at Viera Fertility Center and their degree of success.
The first cycle I needed Vitamin D to regulate my levels and progesterone to force my menstral cycle. All four cycle I was prescribed Letrozol to produce eggs. I was then proscribed Ovodril to stimulate ovulation and timed intercourse scheduled.
Describe your experience with the nursing staff at Viera Fertility Center.
The nursing staff is compassionate, knowledgeable, and helpful. They are always willing to answer any questions and do so with grace and consideration for your feelings during a difficulty situation.
Describe your experience with Viera Fertility Center.
Strength would be hospitality and knowledge of care and weakness would be promptness. However, they are usually prompt when answering questions and most appointment times. This weakness is really just because I’m trying to answer the question fully.
Describe the costs associated with your care under Diran Chamoun at Viera Fertility Center.
High because Florida does not cover infertility treatments on insurance.
What specific things went wrong at Viera Fertility Center?
  • Scheduled the wrong procedure
10
Doctor
Diran Chamoun
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
2 of 5
10
Clinic
Viera Fertility Center
Melbourne
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5