Virginia Fertility Associates

Strongly recommend: 83%Neutral: 17%9.5
83% strongly recommend
6 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9
9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Richmond
9030 Stony Point Parkway, #450
Richmond, VA 23235
(804) 379-9000

1 patient review filtered by:

6
8
Age 42
Treated 2018
Success w/ Doc No
5 IUI
IVF
Unexplained
Other
Income $100K - $199K
Marketer or PR
1st of 2 Docs
Doesn't Recommend
Neutral
I didn't feel like he [Dr. Steingold] was always looking out for me and making suggestions of what we could try next...He's a very nice doctor and has a ton of experience... He did the right thing in keeping me educated, but I always had to ask him what about trying this.......very kind and very patient centered...[Virginia Fertility Associates] Strengths -- great credentials Weaknesses -- sometimes they are overwhelmed and don't always call you back in a timely manner;
[Virginia Fertility Associates] Strengths -- great credentials Weaknesses -- sometimes they are overwhelmed and don't always call you back in a timely manner; hard to get a new appointment. Also they don't have very convenient hours...I had an issue once with my fertility mediciation not being called in a timely manner....I didn't feel like he [Dr. Steingold] was always looking out for me and making suggestions of what we could try next
How was your experience with Kenneth Steingold (retired) at Virginia Fertility Associates?
He's a very nice doctor and has a ton of experience, but I didn't feel like he was always looking out for me and making suggestions of what we could try next. He did the right thing in keeping me educated, but I always had to ask him what about trying this....
During treatment, were you treated like a number or a human with Kenneth Steingold (retired) at Virginia Fertility Associates?
very kind and very patient centered
Describe the protocols Kenneth Steingold (retired) used in your cycles at Virginia Fertility Associates and their degree of success.
we tried clomid first and then tied it with an IUI. That didn't work so we tried several rounds of follistim with IUIs and that never worked. I finally took a break and then ended up going with acupuncture and then switched to a different doctor.
Describe your experience with Virginia Fertility Associates.
Strengths -- great credentials Weaknesses -- sometimes they are overwhelmed and don't always call you back in a timely manner; hard to get a new appointment. Also they don't have very convenient hours.
Describe the costs associated with your care under Kenneth Steingold (retired) at Virginia Fertility Associates.
$3500
What specific things went wrong at Virginia Fertility Associates?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Virginia Fertility Associates.
I had an issue once with my fertility mediciation not being called in a timely manner.
6
Doctor
Kenneth Steingold (retired)
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Virginia Fertility Associates
Richmond
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review