Washington Center for Reproductive Medicine

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots is not offered: Not OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Bellevue
1370 116 th. Ave. NE
Bellevue, WA 98004
(425) 462.6100
On a scale from 0-10, how likely are you to recommend Washington Center for Reproductive Medicine to a friend?
Don't recommend: 100%5
1 assessment
  • 0% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 100% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
152
Annual Cycles National Avg.
344
5
Average Doctor Score
1 doctor
1 assessment
5
Age
36
Treated
2015
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
5
The rest of Des team [WA Center for Reproductive Medicine] was saving grace. Nurses, embryologist (who has since left), ultrasound tech were all delightful....Had a really hard time getting them to send my medications to my online pharmacy. Had to start cycle without getting my meds and 'borrow' from their supply. Getting final billing info was also a huge challenge. Then got more bills after the 'final' bill. Took time to resolve....About $15k for IVF retrieval and fresh transfer. Another $3k for frozen transfer. Meds not included.
+ Read more
Age
36
Treated
2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
5
During treatment, were you treated like a number or a human with James Kustin at Washington Center for Reproductive Medicine?
Dr is dismissive of questions, concerns, doesn't build rapport. Does things his own way regardless of patient input.
Describe your experience with the nursing staff.
The rest of Des team was saving grace. Nurses, embryologist (who has since left), ultrasound tech were all delightful.
What specific things went wrong at Washington Center for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
How was your experience with James Kustin at Washington Center for Reproductive Medicine?
Dr is short-tempered and old school. Dismissed concern such as pain during transfer. I experienced pain during the first one and when I brought up how we could mitigate it the second time I was told it wouldn't hurt. And treated as though I was dumb to even ask. Insists on his methods. Yells at staff. But it's an inexpensive route to a baby.
What's one piece of advice would you give a prospective patient of James Kustin at Washington Center for Reproductive Medicine?
Gets things done, expect to hate your experience.
Describe the protocols James Kustin used in your cycles at Washington Center for Reproductive Medicine and their degree of success.
Agonist protocol for IVF. Chemical transfer cycle after using BCP and Lupron
Describe the costs associated with your care under James Kustin at Washington Center for Reproductive Medicine.
About $15k for IVF retrieval and fresh transfer. Another $3k for frozen transfer. Meds not included.
5
Doctor
James Kustin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Washington Center for Reproductive Medicine
Bellevue
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
×