Washington University School of Medicine

7 doctors work here

Rated 8.8
Strongly recommend: 75%Neutral: 16%Don't recommend: 9%8.8
75% strongly recommend
137 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.8
8.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
918
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

St. Louis - Central West End
4444 Forest Park Avenue
St. Louis, MO 63108
St. Louis - Missouri Baptist Med Center
3023 N. Ballas Road
St. Louis, MO 63131

105 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 30
1 IVF
Male Factor
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was absolutely amazing & I would highly recommend him to anyone going through infertility. We couldn’t have asked for a better fertility doctor-from the very first consultation up until our follow-up appointment and everything in between. He wanted to get to know us as people, and it is so evident that he truly cares about his patients.
Single embryo transfer is what they recommended, and seem to recommend to most younger patients...She [Washington University nurse] never made me feel like I was driving her crazy with all my questions, or that any questions was a dumb question. She was always very thorough with instructions when I was going through my stimulation medicines and her communicating with me was absolutely amazing!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was absolutely amazing & I would highly recommend him to anyone going through infertility. We couldn’t have asked for a better fertility doctor-from the very first consultation up until our follow-up appointment and everything in between. He wanted to get to know us as people, and it is so evident that he truly cares about his patients.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Go to Dr. Omurtag with no hesitations! :)
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
To Dr. Omurtag, I didn’t feel like a normal patient. He wanted to get to know us as people, not just patients of his.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We had male factor infertility. My husband had a TESE procedure done then I was put on STIM meds, we had our egg retrieval then our 5-day fresh transfer.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy Shelton )
We absolutely loved our fertility nurse. She never made me feel like I was driving her crazy with all my questions, or that any questions was a dumb question. She was always very thorough with instructions when I was going through my stimulation medicines and her communicating with me was absolutely amazing!
Describe your experience with Washington University School of Medicine.
WashU Fertility Clinic is the best in the area. You won’t find a better clinic to assist with infertility issues. They all show so much love and compassion for their patients. From the ladies in the front office, ultrasound techs, the ladies in the lab, our surgical team, to the fertility doctors..all amazing!!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
IVF is costly but WashU provided fertility financing options. We were made aware of the costs upfront so there were no hidden fees or surprises.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Single embryo transfer is what they recommended, and seem to recommend to most younger patients
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
3 IUI
1 IVF
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Omurtag was direct and personal in his communication. I had a complete understanding of the timeline, procedures, risks/benefits, providers involved in our case, etc. that we would encounter during our treatment...did a great job presenting relevant medical information regarding our treatment in a personal and professional manner...The providers at the clinic are very helpful so do not hesitate to ask questions especially if you do not have prior knowledge of fertility treatment...
My nurse [at Washington U Fertility], Kim was amazing! She was an incredible resource during treatment, quick to answer any questions, helpful in navigating resources for medications, and incredibly compassionate...The clinic was very prompt with appointments, easy to schedule with, friendly, clean, and resourceful...I was in contact with a variety of individuals during our treatment (i.e., ultrasound technicians, nurses, doctors, etc.) and every individual was kind and professional...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I had a wonderful experience with Dr. Omurtag and the Wash U Fertility clinic. Dr Omurtag was direct and personal in his communication. I had a complete understanding of the timeline, procedures, risks/benefits, providers involved in our case, etc. that we would encounter during our treatment. I would strongly recommend Dr. Omurtag and his fellow practitioners to those seeing fertility treatment.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
The providers at the clinic are very helpful so do not hesitate to ask questions especially if you do not have prior knowledge of fertility treatment.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag did a great job presenting relevant medical information regarding our treatment in a personal and professional manner.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kim)
My nurse, Kim was amazing! She was an incredible resource during treatment, quick to answer any questions, helpful in navigating resources for medications, and incredibly compassionate. She was one of the individuals I was looking forward to sharing the news of our sons birth.
Describe your experience with Washington University School of Medicine.
The clinic was very prompt with appointments, easy to schedule with, friendly, clean, and resourceful. I would strongly recommend the Wash U fertility clinic to any individual. I was in contact with a variety of individuals during our treatment (i.e., ultrasound technicians, nurses, doctors, etc.) and every individual was kind and professional. We are incredibly thankful to have used Wash U and have recently celebrated the arrival of our son thanks to this team.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We paid out-of-pocket for fertility treatment.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2021, Successful
NPS
10
NPS
10
PCOS
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
after meeting with him [Dr. Omurtag], I knew he had my best interest at heart and that he would exhaust every avenue to help me in my journey. He and his staff are very organized, personable, caring, kind, and understanding...I always felt informed and included on all aspects of my care. It was always comforting to know that I was a priority and that there was always a plan in terms of my care...
Everyone [at Washington University School of Medicine] was supportive, encouraging, organized, understanding, and helpful. I never felt alone and was always included in communications about my care...He [Dr. Omurtag] and his staff are very organized, personable, caring, kind, and understanding...I always felt informed and included on all aspects of my care. It was always comforting to know that I was a priority and that there was always a plan in terms of my care...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I was extremely impressed with Dr. Omurtag and his staff. Prior to coming to them, I was doubtful I would ever reach my goal of having children. However, after meeting with him, I knew he had my best interest at heart and that he would exhaust every avenue to help me in my journey. He and his staff are very organized, personable, caring, kind, and understanding. Thanks to them, I have two beautiful babies.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust the process.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I always felt informed and included on all aspects of my care. It was always comforting to know that I was a priority and that there was always a plan in terms of my care. I was never in doubt that I was receiving the best care.
Describe your experience with Washington University School of Medicine.
I can only talk about the strengths. Everyone was supportive, encouraging, organized, understanding, and helpful. I never felt alone and was always included in communications about my care. I would recommend them to anyone needing fertility assistance.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2021, Successful
NPS
10
NPS
10
Age 30 - 34
2 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was professional, compassionate, and a doctor that we chose to return to to expand our family for a second successful treatment. After a miscarriage, Dr. Omurtag grieved with us and helped us develop next steps...Everyone at the clinic is kind and cares about your success. I always felt like a valued patient. While this was definitely a stressful time due to our anxiety of trying to conceive, the entire staff at the clinic made us feel much better about the process...
Everyone at the clinic [Washington University School of Medicine] is kind and cares about your success. I always felt like a valued patient. While this was definitely a stressful time due to our anxiety of trying to conceive, the entire staff at the clinic made us feel much better about the process...Dr. Omurtag took the time to meet with us, answer all questions, explain the process and likely outcomes, and made us feel normal...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was professional, compassionate, and a doctor that we chose to return to to expand our family for a second successful treatment. After a miscarriage, Dr. Omurtag grieved with us and helped us develop next steps.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag has helped us and several friends to conceive.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag took the time to meet with us, answer all questions, explain the process and likely outcomes, and made us feel normal.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Everyone that we worked with at Wash U was professional, kind, and helpful. Although it was a bit of a longer drive for us to get downtown, each experience was wonderful from the receptionist to the doctor to the nursing staff.
Describe your experience with Washington University School of Medicine.
Everyone at the clinic is kind and cares about your success. I always felt like a valued patient. While this was definitely a stressful time due to our anxiety of trying to conceive, the entire staff at the clinic made us feel much better about the process.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
2 IUI
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was very compassionate and helpful. He took the time to answer all of our questions and concerns completely. He was available to answer questions when we needed it. We could really tell that he cared about us and cared about our outcome. We never felt as if we were "just another number."..
From start to finish, and even after treatment, the doctors and staff [of Washington University School of Medicine] are there for you. They are compassionate at all times and they celebrate your wins with you. They are very knowledgeable about all of the procedures and are honest about everything, including what your chances of conception are.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was very compassionate and helpful. He took the time to answer all of our questions and concerns completely. He was available to answer questions when we needed it. We could really tell that he cared about us and cared about our outcome. We never felt as if we were "just another number."
Describe your experience with Washington University School of Medicine.
From start to finish, and even after treatment, the doctors and staff are there for you. They are compassionate at all times and they celebrate your wins with you. They are very knowledgeable about all of the procedures and are honest about everything, including what your chances of conception are.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5