Washington University School of Medicine

7 doctors work here

Rated 8.8
Strongly recommend: 75%Neutral: 16%Don't recommend: 9%8.8
75% strongly recommend
136 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.8
8.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
918
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

St. Louis - Central West End
4444 Forest Park Avenue
St. Louis, MO 63108
St. Louis - Missouri Baptist Med Center
3023 N. Ballas Road
St. Louis, MO 63131

136 patient reviews

2019, Successful
NPS
9
NPS
10
Age 41
Uterine Fibroids
Unexplained
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Sarah Keller's]Strengths- knowledgeable, kind, informative...After a fertility test, she recommended fibroid surgery. After surgery, she did further tests and recommended polyp removal. Each surgery has improved my quality of life greatly! No baby yet. We plan to continue surgeries and IVF after Covid-19 dies down...
[staff of Washington University School of Medicine]They are really good communicators. I never feel like a number. They’ve never messed up with billing and they’re always gracious...they are really good at drawing blood and they are very kind in the process...[nurses]They’re thorough and amazing...The costs are minimal, we have good insurance
How was your experience with Sarah Keller at Washington University School of Medicine?
Strengths- knowledgeable, kind, informative Weakness- It’s a lot to ask but I wish she understood a bit better how to relate to a 40-something very pro-life, patient. Some words are very triggering like “Viable fetus” or “products of conception”. A simple study of semantics could help patients process difficult news a bit better. Again, no judgment here, just a suggestion...She’s awesome!
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Listen to her advice, she’s a professional who cares.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
She’s amazing! I love Dr. Keller. She’s brilliant, informative, and helpful
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
After a fertility test, she recommended fibroid surgery. After surgery, she did further tests and recommended polyp removal. Each surgery has improved my quality of life greatly! No baby yet. We plan to continue surgeries and IVF after Covid-19 dies down.
Describe your experience with the nursing staff at Washington University School of Medicine.
They’re thorough and amazing!
Describe your experience with Washington University School of Medicine.
They’re clean and organized. They are really good communicators. I never feel like a number. They’ve never messed up with billing and they’re always gracious. Also, I have very little veins. And they are really good at drawing blood and they are very kind in the process. You’ll love it!
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
The costs are minimal, we have good insurance. The fertility stuff isn’t covered so we are preparing for that big financial hit.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
No comments
9
Doctor
Sarah Keller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016, Unsuccessful
NPS
5
NPS
5
Age 31
Diminished Ovarian Reserve
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Keller was very nice & compassionate. I had a traumatic experience with her just because I was not expecting my only options would be egg donor or adoption...We did one round of clomid & I developed a cyst so we stopped it. She told me we could try clomid for another 6 months but it was very unlikely I would get pregnant on my own. I was not a candidate for IVF as my fsh was too high...
I did not have a lot of interaction with the [WU School of Medicine] nursing staff. Dr Keller called me most of the time. But whenever I did have to call the nursing staff, they were very responsive & prompt...The clinic is very kind & prompt with replies. I think they’re very straightforward with wanting to do IVF. They do not take a holistic approach at all so if this is important to you I would look somewhere else.
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller was very nice & compassionate. I had a traumatic experience with her just because I was not expecting my only options would be egg donor or adoption. She also is very one track minded. I’ve had ulcerative colitis for years which she did not correlate to effecting my fertility which is mostly definitely has been the cause of my infertility. I would like to see her take a more holistic approach & study the causes of infertility more.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
She’s very kind but very regimented.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Dr Keller was very kind & compassionate. She delivered hard news & was very gentle about it.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
We did one round of clomid & I developed a cyst so we stopped it. She told me we could try clomid for another 6 months but it was very unlikely I would get pregnant on my own. I was not a candidate for IVF as my fsh was too high so my only two options going forward was egg donor or adoption.
Describe your experience with the nursing staff at Washington University School of Medicine.
I did not have a lot of interaction with the nursing staff. Dr Keller called me most of the time. But whenever I did have to call the nursing staff, they were very responsive & prompt. I had no complaints regarding them.
Describe your experience with Washington University School of Medicine.
The clinic is very kind & prompt with replies. I think they’re very straightforward with wanting to do IVF. They do not take a holistic approach at all so if this is important to you I would look somewhere else.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
I did not get to this part. My consultation fee was not too high.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Did not get this far.
5
Doctor
Sarah Keller
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
2 of 5
5
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 38
1 Fertility Medications
Diminished Ovarian Reserve
European
Income $100K - $199K
2nd of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
During our initial consultation with Dr. Omurtag, he spent a lot of time with us going over every detail. He never seemed rushed and answered all of our questions. While he provided treatment recommendations, he allowed us to come up with a plan that worked for our family...He always responded promptly to messages through My Chart..
They [Washington University School of Medicine nurses] were very organized and provided clear instructions every step of the way. They always responded promptly to phone messages and messages through My Chart...Everything needed was in the same location and easily accessible...He never seemed rushed and answered all of our questions. While he provided treatment recommendations, he allowed us to come up with a plan that worked for our family.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Doctor Omurtag was kind, patient, compassionate and incredibly knowledgeable. He allowed us to come up with a fertility plan that worked for us. He explained every step of the process in detail and answered any question we had. He always responded promptly to messages through My Chart.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Go see him!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
During our initial consultation with Dr. Omurtag, he spent a lot of time with us going over every detail. He never seemed rushed and answered all of our questions. While he provided treatment recommendations, he allowed us to come up with a plan that worked for our family.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Three rounds of Clomid with timed intercourse.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy and Jessie)
Kathy and Jessie were incredibly kind, compassionate and helpful. They were very organized and provided clear instructions every step of the way. They always responded promptly to phone messages and messages through My Chart.
Describe your experience with Washington University School of Medicine.
Everything needed was in the same location and easily accessible. XxxxxxxxxxxxxxxxxxxxxxxxxxxxxxccccccccccccccffffffffffffffFfffffffffffffffffffffffffffffffffffBbbbbbbbbbbbbbbbbbbbb Ghggggggghhhhhhhhggggggggggggggggggg
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I don’t believe I had to pay out of pocket for anything other than copays.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
7
NPS
7
Age 43
4 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
Black or African-American
Native American
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
[Dr. Kenan Omurtag] was a good doctor. I felt he could have been more willing to really Go for tailoring my meds but held back. He is honest and trustworthy with a good sense of humor. My only criticism really was he seemed a little passive at times...He agrees with multiples which was awesome but didn't work for us...Be pushy and stay on him about what you really want!! Hes a great guy.
The nurses [at Washington University School of Medicine] didn't follow the doctors instructions and called in the wrong meds leading to a cycle being cancelled. Called to badger me about coming in for shot that was unnecessary...a mess...Everyone was kind and helpful. Be careful about walking around you may get overwhelmed with answers and insights from staff. Staff are uber excited to help. Open on weekends and cheerful to boot. Very very helpful and interested in educating the clients.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Kenan was a good doctor. I felt he could have been more willing to really Go for tailoring my meds but held back. He is honest and trustworthy with a good sense of humor. My only criticism really was he seemed a little passive at times.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Be pushy and stay on him about what you really want!! Hes a great guy.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
The nurses often got directives confused.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I doubt I could accurately recall the details
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Forget but she was the best things fell apart when she left)
Crappy confused the prescriptions more than once caused a cycle to be cancelled
Describe your experience with Washington University School of Medicine.
Everyone was kind and helpful. Be careful about walking around you may get overwhelmed with answers and insights from staff. Staff are uber excited to help. Open on weekends and cheerful to boot. Very very helpful and interested in educating the clients.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Exuberant
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
He agrees with multiples which was awesome but didn't work for us.
What specific things went wrong at Washington University School of Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Washington University School of Medicine.
The nurses didn't follow the doctors instructions and called in the wrong meds leading to a cycle being cancelled. Called to badger me about coming in for shot that was unnecessary...a mess
7
Doctor
Kenan Omurtag
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
7
Age 31
PCOS
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr Jungheim explained every detail of the IVF process and the steps we would be taking next. She was very knowledgeable and transparent. She was compassionate and had great bedside manner. She looks at all treatment options and decides what would work best for you. When a test result showed something we weren’t expecting, she had a plan be to use if needed. I am not through my IVF cycle, but have had a great experience with Dr. Jungheim this far.
Staff [at Washington University School of Medicine] is friendly on arrival. When I was there they were transitioning computer charting, so everyone was confused. When making initial appointment, found it difficult to get through. When doing the financial clearance portion, found it difficult to get a callback...Dr Jungheim explained every detail of the IVF process and the steps we would be taking next. She was very knowledgeable and transparent. She was compassionate and had great bedside manner. She looks at all treatment options and decides what would work best for you. When a test result showed something we weren’t expecting, she had a plan be to use if needed. I am not through my IVF cycle, but have had a great experience with Dr. Jungheim this far.
How was your experience with Emily Jungheim at Washington University School of Medicine?
Dr Jungheim explained every detail of the IVF process and the steps we would be taking next. She was very knowledgeable and transparent. She was compassionate and had great bedside manner. She looks at all treatment options and decides what would work best for you. When a test result showed something we weren’t expecting, she had a plan be to use if needed. I am not through my IVF cycle, but have had a great experience with Dr. Jungheim this far.
Describe your experience with Washington University School of Medicine.
Staff is friendly on arrival. When I was there they were transitioning computer charting, so everyone was confused. When making initial appointment, found it difficult to get through. When doing the financial clearance portion, found it difficult to get a callback.
10
Doctor
Emily Jungheim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
7
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 31
1 IVF
PCOS
Unexplained
Black or African-American
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I really can’t say enough nice things about Dr.Omurtag. He is very confident and I love that about him. He gives you all of the information needed to make the best decision for yourself...Any procedure Dr.Omurtag has performed on me was so much more tolerable than previous ones I’ve had with other doctors...explains everything in detail and lets you make the decision that you feel is right for you. He is very patient and detail oriented.
I really liked this clinic [Washington University School of Medicine], they make sure you don’t wait long to be seen, they’re all so nice and compassionate. For any new patients, I would recommend asking any questions you may have. Make your expectations known...[nurse] Kathy was amazing! She was very knowledgeable and prompt. Whenever I have a question she is fast to respond. She kept me updated on all of my results and made sure I understood what to do next.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Any procedure Dr.Omurtag has performed on me was so much more tolerable than previous ones I’ve had with other doctors. Saline sonogram- Dr. Omurtag walked me through everything he made me feel comfortable. Since I’ve had this procedure before at a different clinic, I was very nervous because it was extremely painful before. However, when Dr. Omurtag did the saline sonogram it was such a different experience. The procedure was really quick and nowhere near as painful as it was the first time. Hysteroscopy- Dr. Omurtag was so informative. He walked me through everything he was doing before he did it. He was so reassuring and confident. The procedure was not as bad as I thought it was going to be. It was very bearable. IVF- Dr. Omurtag recommended a fresh embryo transfer, so that is what we did. He wanted to make sure that I didn’t get OHSS since I had around 40 follicles at baseline. Thankfully my ovaries responded well to the medication and we retrieved 20 eggs, 18 were mature and 12 fertilized. We transferred 1 4AA embryo and 7 made it to blast to be frozen. I really can’t say enough nice things about Dr.Omurtag. He is very confident and I love that about him. He gives you all of the information needed to make the best decision for yourself.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Do not compare yourself to other people. Each protocol is designed according to what each individual needs. What works for you, may not work for another person.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag explains everything in detail and lets you make the decision that you feel is right for you. He is very patient and detail oriented.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I did a fresh embryo cycle using the antogonist protocol. I have unexplained infertility,<35 and have a normal amh, Dr. Omurtag felt that would be the best option for me. I have PCOS, so Dr. Omurtag, didn’t want me to get OHSS so he kept my dosages at an appropriate level and thankfully I did not get OHSS. I had 18 mature eggs, so since I have unexplained infertility, we wanted to see if maybe there was a fertilization issue so we split the eggs. 9 were inseminated with icsi and 9 were inseminated with conventional ivf. 5 fertilized eggs resulted from icsi and 7 fertilized eggs resulted from conventional ivf. The 4AA embryo we transferred was a result of conventional ivf.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Kathy was amazing! She was very knowledgeable and prompt. Whenever I have a question she is fast to respond. She kept me updated on all of my results and made sure I understood what to do next.
Describe your experience with Washington University School of Medicine.
I really liked this clinic, they make sure you don’t wait long to be seen, they’re all so nice and compassionate. For any new patients, I would recommend asking any questions you may have. Make your expectations known.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I used insurance, so I don’t have the total cost.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr.Omurtag and I both agreed that transferring only 1 embryo was the best choice for me.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
8
NPS
9
Age 37 - 38
2 IUI
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Omurtag’s practical and matter-of-fact approach was exactly what we needed as a dual military couple...We really only interacted with him about 4x. 2x for the consults, 1x for the egg retrieval, and the last to confirm our pregnancy at 9 weeks. I chatted with his team of nurses much more than him...My only criticism is I wish I would have known that a baseline appt could ‘fail’ (I had a cyst on one of my follicles and I wasn’t able to proceed with injectable’s). I heard from his nurse - and it would have been nice to know that that was a possibility but also to hear it from him...
I really enjoyed the nursing staff [at Washington University School of Medicine] - I knew when they were going to call and they were very direct communicators with explicit instructions via phone and MyChart...I chatted with his team of nurses much more than him [Dr. Omurtag]... The clinic’s receptionists/front desk were very kind and welcoming...Would just like to have known we had a balance of $800 for the freezing of our eggs. We were under the impression we were paid in full...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag’s practical and matter-of-fact approach was exactly what we needed as a dual military couple. My only criticism is I wish I would have known that a baseline appt could ‘fail’ (I had a cyst on one of my follicles and I wasn’t able to proceed with injectable’s). I heard from his nurse - and it would have been nice to know that that was a possibility but also to hear it from him. Other than that he gave us exactly what we needed/wanted. Vivian Grace was born 23 April fully healthy and at 40wks +1day.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Expectation management. If he’s confident you’re going to respond well know that you’ll hear from his team moreso than him. My approach to that was that more women needed his attention due to their diagnosis/protocol than we did.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
We really only interacted with him about 4x. 2x for the consults, 1x for the egg retrieval, and the last to confirm our pregnancy at 9 weeks. I chatted with his team of nurses much more than him.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I was on an antagonist protocol which seemed like the most feasible due to my high AMH and very regular periods (no PCOS/endometriosis). Was in birth control to calm everything before my baseline.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
I really enjoyed the nursing staff - I knew when they were going to call and they were very direct communicators with explicit instructions via phone and MyChart
Describe your experience with Washington University School of Medicine.
Would just like to have known we had a balance of $800 for the freezing of our eggs. We were under the impression we were paid in full. The clinic’s receptionists/front desk were very kind and welcoming
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Approximately 15K without medication.
What specific things went wrong at Washington University School of Medicine?
  • Failed to convey critical information
Describe the specific things that went wrong at Washington University School of Medicine.
The first baseline did not go well and I wish I would have known that that was a possibility
8
Doctor
Kenan Omurtag
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 37
1 Fertility Medications
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
While he [Dr. Omurtag] was always straightforward, it was never indifferent or cold. His manner and encouragement was so appreciated during such a stressful time...He is very thorough and wants to have all the information before presenting the best options customized for you. Be prepared for a variety of tests for both you and your partner...Recalls details of previous discussions...about 6 months of trying to conceive without success, Dr Omurtag then requested my partner be evaluated and placed me on letrozole. Luckily this only required one cycle to conceive
[Washington University School of Medicine] staff were responsive, proactive, informative, and straight forward. Facility had an easy off campus location in CWE with parking so no worries about navigating through Barnes campus...Responded to messaged questions within hours and test results always same day...team walked me through home testing and lab work thereafter ever step of the way...Such a wonderful and supportive experience...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr Omurtag and his staff were incredible. Responded to messaged questions within hours and test results always same day. We had a few set backs and bumps along the way. While he was always straightforward, it was never indifferent or cold. His manner and encouragement was so appreciated during such a stressful time.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He is very thorough and wants to have all the information before presenting the best options customized for you. Be prepared for a variety of tests for both you and your partner.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Recalls details of previous discussions.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Following several tests to evaluate my fertility r/t age, adjustments to my medications, and the addition of home ovulations tests, and about 6 months of trying to conceive without success, Dr Omurtag then requested my partner be evaluated and placed me on letrozole. Luckily this only required one cycle to conceive. His team walked me through home testing and lab work thereafter ever step of the way. I had an ultrasound at 6 weeks and again at 7 weeks prior to him releasing me back to my OB for care. Such a wonderful and supportive experience. Hopefully will not have to return but 10/10 recommend!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Jesse)
Incredibly responsive and patient with all questions. Such an asset to the team!
Describe your experience with Washington University School of Medicine.
MD and staff were responsive, proactive, informative, and straight forward. Facility had an easy off campus location in CWE with parking so no worries about navigating through Barnes campus. No complaints.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
The hysterosalpingogram and ultrasound were expensive and maxed out my insurance copay. The genetic testing was also out of pocket. Total spent was likely $1200.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
10
NPS
10
Age 33 - 35
4 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omertag spent a ton of time with my husband and I answering any and every question we had. He called personally after each failed transfer with a game plan and made us feel he really cared about our outcome. He set realistic expectations for us, and didn’t let us give up hope...Because of the previous failed single transfers and my age we decided on multiple transfer for the most recent.
[the Washington University nurses were] both were extremely kind and very attuned to the mental toll fertility treatments can take on someone...IUIs were ~$500 each I believe we were quoted ~$16,000 for IVF including ICSI...he front desk staff are knowledgeable about billing issues and all lab technicians I worked with were wonderful...Rarely did I wait past my appointment time
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omertag is an excellent physician. I didn’t have any hesitation with any of his recommendations. He thoroughly explained each step and kept us moving forward. He is compassionate towards his patients and you can tell he truly cares about your outcome. Fertility treatments can be daunting and emotionally draining and he checked in regularly to see how my husband and I were doing through the process mentally.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Ask questions. He’s great at explaining and answering.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omertag spent a ton of time with my husband and I answering any and every question we had. He called personally after each failed transfer with a game plan and made us feel he really cared about our outcome. He set realistic expectations for us, and didn’t let us give up hope. His staff are wonderful as well and also answered the barrage of questions that inevitably came up through each cycle.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We used 2 different protocols for the 2 egg retrievals and fertilized using ICSI with each. Both cycles produced similar amount and quality of eggs and subsequently embryos. We used ICSI due to poor sperm morphology and motility.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy and Jessie)
Kathy and Jessie were amazing to work with. I had tons of questions and both were so helpful. They both were extremely kind and very attuned to the mental toll fertility treatments can take on someone.
Describe your experience with Washington University School of Medicine.
The clinic is run efficiently. Rarely did I wait past my appointment time. I felt very safe in the clinic during the peak of COVID with all precautions they had set in place. The front desk staff are knowledgeable about billing issues and all lab technicians I worked with were wonderful.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
IUIs were ~$500 each I believe we were quoted ~$16,000 for IVF including ICSI. We did have some insurance coverage with both retrieval’s. Embryo transfer with no coverage was ~$3,400
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We did 2 single frozen embryo transfers and one multiple (2) fresh transfer. Our fresh transfer resulted in a single live birth. Because of the previous failed single transfers and my age we decided on multiple transfer for the most recent.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 28 - 30
1 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
IVF was scary for me AND my husband, but dr omurtag was so transparent and helped us along every step of the way. I feel like he was always available for questions, appointments, and even just to update him...We did ICSI because it was recommended, and I am currently 15 weeks pregnant...He was SO down to earth, I was terrified that I’d never get pregnant and he was so good about talking through everything and making sure my husband and I were very aware of all of the steps involved.
Everyone was very organized [at Washington University School of Medicine], even through COVID precautions. Everyone always answered all of our questions and was very kind and compassionate! I am so glad I chose this clinic, especially during such a weird time in our world...She kept me up to date with all of the details, constantly sending me messages through MyChart and responding to my questions in a very timely manner. She [the nurse] listened to me when I was confused or worried, and always answered everything with lots of details. She was one of the first people I sent my ultrasound picture and was very exciting for us!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I have a pituitary cyst, which causes me to have to force ovulation. I don’t menstruate regularly, so I have to take drugs in order to bleed. I was nervous about starting IVF because my ovaries responded too much to the IUI and never got to the transfer. IVF was scary for me AND my husband, but dr omurtag was so transparent and helped us along every step of the way. I feel like he was always available for questions, appointments, and even just to update him.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don’t give up!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He was SO down to earth, I was terrified that I’d never get pregnant and he was so good about talking through everything and making sure my husband and I were very aware of all of the steps involved.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We tried IUI a couple years ago. I went in for baseline ultrasound and lab work, then started injections. My injections were nightly, followed by more ultrasounds and lab work every few days. It got very stressful and then I got the phone call that my ovaries weren’t responding the way they expected, so I’d have to cancel and try IVF. Then COVID happened. Finally in February 2021, we forced a period, and started IVF! More testing, ultrasounds and labs, injections, and countless appointments. I went through with a day5 embryo transfer and froze five more. We did ICSI because it was recommended, and I am currently 15 weeks pregnant!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
She kept me up to date with all of the details, constantly sending me messages through MyChart and responding to my questions in a very timely manner. She listened to me when I was confused or worried, and always answered everything with lots of details. She was one of the first people I sent my ultrasound picture and was very exciting for us!
Describe your experience with Washington University School of Medicine.
Everyone was very organized, even through COVID precautions. Everyone always answered all of our questions and was very kind and compassionate! I am so glad I chose this clinic, especially during such a weird time in our world
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I am glad we only transferred one embryo, dr omurtag told us it would be more successful and safer since twins run in both of our families!
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 28
1 IVF
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag is the best! He understood how extensive my endometriosis is and didn’t waste any time getting me started with treatments. We went straight into ivf to work towards the best possible outcome as quickly as possible. I never felt in the dark about anything along the way, he was very informative...
Any questions I ever had, no matter how small, [our Washington U School of Medicine] responded quickly and was always very helpful...The clinic’s usual protocol was to do a single embryo transfer if you were under 35 and had no other failed ivf attempts...I never had to wait for my appointments, they were always on time and greeted you like you were family. From the bloodwork appointments, to ultrasounds, to the retrieval and transfer, I have no complaints
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is the best! He understood how extensive my endometriosis is and didn’t waste any time getting me started with treatments. We went straight into ivf to work towards the best possible outcome as quickly as possible. I never felt in the dark about anything along the way, he was very informative. Can’t recommend or thank him enough!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
To absolutely go to him. I’m very lucky my surgeon referred me to him and this clinic.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He cheered me along every step of the way and made me feel like he really cared about our outcome and wanted to do everything possible to make it happen for us.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I started out on birth control. Then started on lupron, menopur and gonal F. I responded very well to the meds and they were able to retrieve 16 eggs. I’m now on progesterone in oil.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
My nurse Kathy was amazing! Any questions I ever had, no matter how small, she responded quickly and was always very helpful. She has a great way of assuring you you’re doing everything right. As far as the rest of the nursing staff that did the ultrasounds and bloodwork, they were also amazing. Literally the best.
Describe your experience with Washington University School of Medicine.
Was very happy with this clinic. Very efficient. I never had to wait for my appointments, they were always on time and greeted you like you were family. From the bloodwork appointments, to ultrasounds, to the retrieval and transfer, I have no complaints. I’m very happy we were referred to this clinic.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
The clinic’s usual protocol was to do a single embryo transfer if you were under 35 and had no other failed ivf attempts, I believe. I was completely fine with this protocol.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 32
1 IVF
Male Factor
Income $50K - $99K
3rd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
During the initial consultation he was very well informed about our process already and had a game plan already in place for our experience with his clinic [Washington University - St. Louis]. He focused on our issues and I felt like he was a lot more willing to tailor the process to our specific needs, unlike our previous doctor. He went over everything in great detail, allowed us time to ask questions, and was just wonderful to work with the entire time. He genuinely cares about his patients and the outcome of their treatment.
Everything is in one spot, they get you in and out in a timely manner while still preforming the best they can. Every single person I came in contact with had such a positive attitude and was so pleasant to work with. I loved the entire staff [Washington University - St. Louis]! ... They treated me with the utmost respect and care that I needed during this difficult process. ... The nursing staff was wonderful. They made no mistakes and went over everything with me thoroughly.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I came to Dr. Omurtag after we had a very bad experience with another local fertility specialist after a failed IVF cycle. He also came highly recommended by coworkers. During the initial consultation he was very well informed about our process already and had a game plan already in place for our experience with his clinic. He focused on our issues and I felt like he was a lot more willing to tailor the process to our specific needs, unlike our previous doctor. He went over everything in great detail, allowed us time to ask questions, and was just wonderful to work with the entire time. He genuinely cares about his patients and the outcome of their treatment. I have already recommended him to friends, and will return to him later on for additional treatment when needed. Best fertility doctor ever!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
As hard as the entire process is, try to relax and trust that this fertility clinic has your best interest at heart.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Everyone I came in contact with at this clinic was absolutely wonderful. They treated me with the utmost respect and care that I needed during this difficult process. I couldn't say more positive things about the entire staff, they were perfect!
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We did a full IVF procedure. I went in for a sonohyst to check my ovarian reserve, everything went great. They then started me on birth control pills after my next period, which I took for 3 weeks. I started Lupron 4 days before my birth control ended, then added in Gonal F, and Menopur later on. We did the trigger shot and then egg retrieval, and a 5 day fresh transfer.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
The nursing staff was wonderful. They made no mistakes and went over everything with me thoroughly. They were great to work with and had my best interest at heart. Loved them!
Describe your experience with Washington University School of Medicine.
I have been to more than one fertility clinic, and I have to say, this one was the absolute best, hands down. Everything is in one spot, they get you in and out in a timely manner while still preforming the best they can. Every single person I came in contact with had such a positive attitude and was so pleasant to work with. I loved the entire staff!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
$600ish with insurance benefits, also we has already met our deductible for the year
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 25 - 27
1 IVF
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was so Personable every time I saw him. Talked and make me feel comfortable every time I saw him...He is so kind and compassionate! Had a wonderful experience from my first time meeting him in the office to be evaluated and explained everything in a way we could understand why we weren’t get pregnant on our own. Always told us risks and numbers of our chances.
I didn’t notice any weakness [at Washington University School of Medicine]. Everyone knew what they were doing and was on the same page...I do Wish Dr. Omurtag was able to do my transfers personally, but Dr. Keller did an amazing job and I felt at peace having her do it as well! All the lab techs that drew my blood were excellent as well!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He is so kind and compassionate! Had a wonderful experience from my first time meeting him in the office to be evaluated and explained everything in a way we could understand why we weren’t get pregnant on our own. Always told us risks and numbers of our chances.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust him to help you create your family. It’s not fun going through infertility but having him along side of you was the best decision we’ve made.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was so Personable every time I saw him. Talked and make me feel comfortable every time I saw him.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Egg retrieval was a long of shots and at certain times. Everyone was all on the same page and it was very easy knowing what I needed to do and when!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
She was so sweet with she called me to tell me one of our transfers didn’t work. So so compassionate in that time of sadness.
Describe your experience with Washington University School of Medicine.
I didn’t notice any weakness. Everyone knew what they were doing and was on the same page. I wish I was Able to meet Kathy and Jessie face to face but that didn’t happen for me. I do Wish Dr. Omurtag was able to do my transfers personally, but Dr. Keller did an amazing job and I felt at peace having her do it as well! All the lab techs that drew my blood were excellent as well!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Insurance covered most of egg retrieval but transferred were out of pocket
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We were only able to transfer one embryo at a time due to the quality of our embryos and my age. I trusted Dr. Omurtag in that decision.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Consult
NPS
10
NPS
10
Age 37
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was very knowledgeable about the process and straight forward about the complications that could arise and the cost associated with it. Overall it was a great experience...I was treated with respect and with kindness...No one "wants" to have to go thru fertility treatments, but if you are in the situation, you are in good hands with Dr. Omurtag. Ask a lot of questions because he has all the answers and explains it in a very easy way to understand.
It took a few months to get an appointment (virtually) [at Washington University School of Medicine], but it was worth the wait. Once we had the appointment, bloodwork and an ultrasound were scheduled within days and everything moved rather quickly. We were comfortable speaking to the nurses and staff and everyone seemed knowledgeable and friendly.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
We had a virtual visit and didn't know what to expect, but it ended up being very informative and helpful. Dr. Omurtag was very knowledgeable about the process and straight forward about the complications that could arise and the cost associated with it. Overall it was a great experience.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
No one "wants" to have to go thru fertility treatments, but if you are in the situation, you are in good hands with Dr. Omurtag. Ask a lot of questions because he has all the answers and explains it in a very easy way to understand.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I was treated with respect and with kindness.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We did not end up doing fertility treatment because we ended up testing negative for a genetic concern we had.
Describe your experience with the nursing staff at Washington University School of Medicine.
The nurses were all friendly and knowledgeable.
Describe your experience with Washington University School of Medicine.
It took a few months to get an appointment (virtually), but it was worth the wait. Once we had the appointment, bloodwork and an ultrasound were scheduled within days and everything moved rather quickly. We were comfortable speaking to the nurses and staff and everyone seemed knowledgeable and friendly.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
The cost would be very high had we gone thru IVF due to the nature of what we trying to do (testing for a genetic mutation in an embryo).
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 30
1 IVF
Male Factor
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was absolutely amazing & I would highly recommend him to anyone going through infertility. We couldn’t have asked for a better fertility doctor-from the very first consultation up until our follow-up appointment and everything in between. He wanted to get to know us as people, and it is so evident that he truly cares about his patients.
Single embryo transfer is what they recommended, and seem to recommend to most younger patients...She [Washington University nurse] never made me feel like I was driving her crazy with all my questions, or that any questions was a dumb question. She was always very thorough with instructions when I was going through my stimulation medicines and her communicating with me was absolutely amazing!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was absolutely amazing & I would highly recommend him to anyone going through infertility. We couldn’t have asked for a better fertility doctor-from the very first consultation up until our follow-up appointment and everything in between. He wanted to get to know us as people, and it is so evident that he truly cares about his patients.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Go to Dr. Omurtag with no hesitations! :)
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
To Dr. Omurtag, I didn’t feel like a normal patient. He wanted to get to know us as people, not just patients of his.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We had male factor infertility. My husband had a TESE procedure done then I was put on STIM meds, we had our egg retrieval then our 5-day fresh transfer.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy Shelton )
We absolutely loved our fertility nurse. She never made me feel like I was driving her crazy with all my questions, or that any questions was a dumb question. She was always very thorough with instructions when I was going through my stimulation medicines and her communicating with me was absolutely amazing!
Describe your experience with Washington University School of Medicine.
WashU Fertility Clinic is the best in the area. You won’t find a better clinic to assist with infertility issues. They all show so much love and compassion for their patients. From the ladies in the front office, ultrasound techs, the ladies in the lab, our surgical team, to the fertility doctors..all amazing!!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
IVF is costly but WashU provided fertility financing options. We were made aware of the costs upfront so there were no hidden fees or surprises.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Single embryo transfer is what they recommended, and seem to recommend to most younger patients
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2021, Successful
NPS
10
NPS
10
Age 30 - 34
2 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was professional, compassionate, and a doctor that we chose to return to to expand our family for a second successful treatment. After a miscarriage, Dr. Omurtag grieved with us and helped us develop next steps...Everyone at the clinic is kind and cares about your success. I always felt like a valued patient. While this was definitely a stressful time due to our anxiety of trying to conceive, the entire staff at the clinic made us feel much better about the process...
Everyone at the clinic [Washington University School of Medicine] is kind and cares about your success. I always felt like a valued patient. While this was definitely a stressful time due to our anxiety of trying to conceive, the entire staff at the clinic made us feel much better about the process...Dr. Omurtag took the time to meet with us, answer all questions, explain the process and likely outcomes, and made us feel normal...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was professional, compassionate, and a doctor that we chose to return to to expand our family for a second successful treatment. After a miscarriage, Dr. Omurtag grieved with us and helped us develop next steps.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag has helped us and several friends to conceive.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag took the time to meet with us, answer all questions, explain the process and likely outcomes, and made us feel normal.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Everyone that we worked with at Wash U was professional, kind, and helpful. Although it was a bit of a longer drive for us to get downtown, each experience was wonderful from the receptionist to the doctor to the nursing staff.
Describe your experience with Washington University School of Medicine.
Everyone at the clinic is kind and cares about your success. I always felt like a valued patient. While this was definitely a stressful time due to our anxiety of trying to conceive, the entire staff at the clinic made us feel much better about the process.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2021, Successful
NPS
10
NPS
10
PCOS
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
after meeting with him [Dr. Omurtag], I knew he had my best interest at heart and that he would exhaust every avenue to help me in my journey. He and his staff are very organized, personable, caring, kind, and understanding...I always felt informed and included on all aspects of my care. It was always comforting to know that I was a priority and that there was always a plan in terms of my care...
Everyone [at Washington University School of Medicine] was supportive, encouraging, organized, understanding, and helpful. I never felt alone and was always included in communications about my care...He [Dr. Omurtag] and his staff are very organized, personable, caring, kind, and understanding...I always felt informed and included on all aspects of my care. It was always comforting to know that I was a priority and that there was always a plan in terms of my care...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I was extremely impressed with Dr. Omurtag and his staff. Prior to coming to them, I was doubtful I would ever reach my goal of having children. However, after meeting with him, I knew he had my best interest at heart and that he would exhaust every avenue to help me in my journey. He and his staff are very organized, personable, caring, kind, and understanding. Thanks to them, I have two beautiful babies.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust the process.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I always felt informed and included on all aspects of my care. It was always comforting to know that I was a priority and that there was always a plan in terms of my care. I was never in doubt that I was receiving the best care.
Describe your experience with Washington University School of Medicine.
I can only talk about the strengths. Everyone was supportive, encouraging, organized, understanding, and helpful. I never felt alone and was always included in communications about my care. I would recommend them to anyone needing fertility assistance.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2020, Successful
NPS
10
NPS
6
Age 32 - 36
6 IUI
1 IVF
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Successful
He [Dr. Kenan Omurtag] was extremely honest and great with communication, especially with going through IVF during the pandemic. Would highly recommend him. He always puts the patient first and it's nice when he responds to questions personally...Always easy to get a hold of them. They were also very quick to return calls or messages... ..
They [Washington University] are great at communicating with you, easy to get a hold of and very quick to respond to any messages. They handled IVF through the pandemic wonderfully. Patients need to know your provider might not do your actual retrieval or transfer, but they are all wonderful...He [Dr. Kenan Omurtag] was extremely honest and great with communication, especially with going through IVF during the pandemic. Would highly recommend him. He always puts the patient first and it's nice when he responds to questions personally...Always easy to get a hold of them. They were also very quick to return calls or messages... ..
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He was extremely honest and great with communication, especially with going through IVF during the pandemic. Would highly recommend him. He always puts the patient first and it's nice when he responds to questions personally.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust your healthcare provider
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy and Jessie)
Always easy to get a hold of them. They were also very quick to return calls or messages.
Describe your experience with Washington University School of Medicine.
They are great at communicating with you, easy to get a hold of and very quick to respond to any messages. They handled IVF through the pandemic wonderfully. Patients need to know your provider might not do your actual retrieval or transfer, but they are all wonderful.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
2 IUI
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was very compassionate and helpful. He took the time to answer all of our questions and concerns completely. He was available to answer questions when we needed it. We could really tell that he cared about us and cared about our outcome. We never felt as if we were "just another number."..
From start to finish, and even after treatment, the doctors and staff [of Washington University School of Medicine] are there for you. They are compassionate at all times and they celebrate your wins with you. They are very knowledgeable about all of the procedures and are honest about everything, including what your chances of conception are.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was very compassionate and helpful. He took the time to answer all of our questions and concerns completely. He was available to answer questions when we needed it. We could really tell that he cared about us and cared about our outcome. We never felt as if we were "just another number."
Describe your experience with Washington University School of Medicine.
From start to finish, and even after treatment, the doctors and staff are there for you. They are compassionate at all times and they celebrate your wins with you. They are very knowledgeable about all of the procedures and are honest about everything, including what your chances of conception are.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
8
NPS
7
Age 36 - 37
1 IUI
1 IVF
Tubal Blockage
European
Engineer
Only Doc Seen
Neutral
Neutral
Unsuccessful
Overall, he [Dr. Kenan Omurtag] is a good and nice person. He seems to be very knowledgeable in the field. I think he wasn’t as aggressive as I wanted to be. It took two failed transfers to get there which was a lot to go through emotionally and financially to get there...advocate for yourself. If the clinic has done something wrong to tell him because he won’t know. If it doesn’t work the first round, don’t keep doing the same thing.
I like how they [Washington University School of Medicine] don’t sync everyone and only do retrievals and transfers one week a month. A weakness would probably be because of this your personal dr will not be doing your procedures...I had a few issues with the clinic (medical and administrative issues) and once I brought them up to the dr personally, I was given more attention.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Overall, he is a good and nice person. He seems to be very knowledgeable in the field. I think he wasn’t as aggressive as I wanted to be. It took two failed transfers to get there which was a lot to go through emotionally and financially to get there. The clinic itself is not as aggressive as other clinics in the St. Louis area.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
I would say to be afraid to advocate for yourself. If the clinic has done something wrong to tell him because he won’t know. If it doesn’t work the first round, don’t keep doing the same thing.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I had a few issues with the clinic (medical and administrative issues) and once I brought them up to the dr personally, I was given more attention.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I did 2 transfers with only one embryo. His rational was the technique was good enough that it would work. I had a miscarriage and then a negative result the second time. Then it was like maybe two is appropriate the next time. I wanted to do the second time and wished I would have pushed it.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Jessie the assistant was soo nice and always helpful. Kathy wasn’t always as compassionate as I would have liked
Describe your experience with Washington University School of Medicine.
I like how they don’t sync everyone and only do retrievals and transfers one week a month. A weakness would probably be because of this your personal dr will not be doing your procedures. It takes a awhile if you’re a new patient trying to get an appointment.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
About $600 for an iui. $12k for retrieval, 4K for transfers. I had a severe case of ohss which was not covered in Ivf package which I didn’t know.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I’ve done two single, one ended in a miscarriage at 7 weeks. The second was a negative. I wanted to do two the second time and wished I would’ve have pushed for it.
What specific things went wrong at Washington University School of Medicine?
  • Failed to call with results
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Washington University School of Medicine.
I called the emergency exchange twice and was told I didn’t need medical attention and I ended up in the hospital. I had blood work done and wasn’t called with my results. They weren’t sent to the lab until I called looking for the results.
8
Doctor
Kenan Omurtag
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 30
Cancer
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Embryo Freezing With Other Docs (cancer)
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Omurtag spent over an hour on Zoom with me explaining all the details of the fertility medications, retrieval process, etc. he was very well-informed and constantly asked if we had any questions. He also drew out pictures to make things very clear. He set me up with his nurse who has been in constant contact with me since...helped facilitate my treatment with another doctor due to Covid-19. He wanted the best care for me and allowed me to do ultrasounds and bloodwork in my hometown, rather than drive 2 hours to his clinic. He reassured me that I was getting great care and answered all my questions clearly.
The cost of one egg retrieval [at Washington University School of Medicine] and making them into embryos is approximately $8,000. They have suggested I do two cycles because after my cancer treatment, I may not be able to conceive naturally. Storing the frozen embryos is approximately $450 a year...Everyone is very organized and kind. The clinic has excellent communication skills and all questions are clearly answered. They make you feel like you belong and aren’t just another patient at the clinic. They care about you.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag helped facilitate my treatment with another doctor due to Covid-19. He wanted the best care for me and allowed me to do ultrasounds and bloodwork in my hometown, rather than drive 2 hours to his clinic. He reassured me that I was getting great care and answered all my questions clearly.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He is very informative and friendly. He makes sure you understand everything and doesn’t move on if you have questions.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag spent over an hour on Zoom with me explaining all the details of the fertility medications, retrieval process, etc. he was very well-informed and constantly asked if we had any questions. He also drew out pictures to make things very clear. He set me up with his nurse who has been in constant contact with me since.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I am on an antagonist cycle. I’m doing 3 injectable medications daily. I get ultrasounds and bloodwork done approximately every other day. He updated my online profile very quickly so I know the results of my lab tests.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Mary)
Mary has called me nearly every day with updates, advice, or just to check in. She’s been absolutely amazing and has answered any and all questions that I have. She is readily available at all times. She got me set up with several programs so my medications would be cheaper. She is in contact with the fertility doctors in my hometown so I have appointments when necessary and get results quickly. I’d be lost without Mary!
Describe your experience with Washington University School of Medicine.
Everyone is very organized and kind. The clinic has excellent communication skills and all questions are clearly answered. They make you feel like you belong and aren’t just another patient at the clinic. They care about you.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
The cost of one egg retrieval and making them into embryos is approximately $8,000. They have suggested I do two cycles because after my cancer treatment, I may not be able to conceive naturally. Storing the frozen embryos is approximately $450 a year. Medications not covered by grants were approximately $600.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 39 - 40
2 IVF
Tubal Blockage
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
be assured that if it doesn't work the first time, Dr Omurtag will review and adjust to try again...my first cycle was a short protocol, with 9 days of stim medications of Gonal-f, Menopur, and cetrotide. we retrieved 9 eggs, but most of them were not mature. the 2nd cycle we changed to a long agonist protocol with lupron, Gonal-F, and Menopur. we retrieved 17 eggs, 15 were mature...our 1st cycle we transferred 2, because of the low quality and low numbers we retrieved. the 2nd time, because we had so many embryos, we only transferred 1
everyone was always on the same page for my care [at Washington University School of Medicine], and where is was in my treatment, as well as having full knowledge of any information given or questions asked. i never had to repeat myself, or remind anyone on the team where i was with treatment, or what had been talked about previously...most of my monitoring was done at a secondary location, but all appointments were quick, in and out.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
with this clinic, its a group effort, so while i may not have seen my direct doctor, i was always aware of who would be handling each procedure. i was introduced to each doctor, and everything was explained in detail, with a chance to ask questions and confirm understanding. i never waited for a doctor to show up.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
be assured that if it doesn't work the first time, Dr Omurtag will review and adjust to try again with success .
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
my first name was used at all times, without referring to paperwork to ensure it was correct. i was given a voice in all transactions, and decisions were made with me, not for me.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
my first cycle was a short protocol, with 9 days of stim medications of Gonal-f, Menopur, and cetrotide. we retrieved 9 eggs, but most of them were not mature. the 2nd cycle we changed to a long agonist protocol with lupron, Gonal-F, and Menopur. we retrieved 17 eggs, 15 were mature.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
everyone was always on the same page for my care, and where is was in my treatment, as well as having full knowledge of any information given or questions asked. i never had to repeat myself, or remind anyone on the team where i was with treatment, or what had been talked about previously
Describe your experience with Washington University School of Medicine.
the clinic is highly organized, and efficient. the only downside for me personally was that they were over 200 miles away from where i live. a lot of communication had to be done by phone, text or patientchart. there was never a lack of communication, even with that being true.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
most of my monitoring was done at a secondary location, but all appointments were quick, in and out.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
most of my costs were covered by insurance, but it was hard to nail down an exact number, or cost for anything. i contacted billing several times without an answer. if i were paying out of pocket, this would have been very concerning.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
our 1st cycle we transferred 2, because of the low quality and low numbers we retrieved. the 2nd time, because we had so many embryos, we only transferred 1
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 38
2 IVF
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Jaminez is clear on what is safe. She also understands our wants and needs and we come to a happy end result of how many to transfer...called to personally talk to us. She always remembered who we were, remembered our personalities, and our expectations...She is friendly, caring, professional...The 2nd IVF cycle resulted in 5 day 5 embryos. We transferred 2 fresh embryos and neither of those resulted in a pregnancy. We are currently waiting to proceed with a FET.
We transferred 2 fresh embryos [at Washington University School of Medicine] and neither of those resulted in a pregnancy. We are currently waiting to proceed with a FET...She [nurse] responds to calls and emails quickly. She goes above her job duties and even met me with some medication when there was an issue with our prescription provider so our cycle wouldn't be canceled...FET will cost right under $5,000. The office gave me a breakdown of the costs.
How was your experience with Patricia Jimenez at Washington University School of Medicine?
She is friendly, caring, professional. She listens to our needs, wants, desires. She also is clear on what the right path is, safely, for mother and potential babies. There is good communication and understanding from both patient and doctor.
What's one piece of advice would you give a prospective patient of Patricia Jimenez at Washington University School of Medicine?
You dont see Dr Jaminez at every appointment. You mostly are in contact with her nursing staff, but they are in constant contact with the dr. They are the best!
During treatment, were you treated like a number or a human with Patricia Jimenez at Washington University School of Medicine?
Dr Jaminez called to personally talk to us. She always remembered who we were, remembered our personalities, and our expectations.
Describe the protocols Patricia Jimenez used in your cycles at Washington University School of Medicine and their degree of success.
I have done 2 long analytical cycles for IVF. The first resulted in 3 day 5 embryos. We transferred 2 fresh embryos that didnt take. We went right into a FET, that didnt take either. The 2nd IVF cycle resulted in 5 day 5 embryos. We transferred 2 fresh embryos and neither of those resulted in a pregnancy. We are currently waiting to proceed with a FET.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Denice)
Denice is AMAZING!!!! She responds to calls and emails quickly. She goes above her job duties and even met me with some medication when there was an issue with our prescription provider so our cycle wouldn't be canceled. She's the BEST!!!
Describe your experience with Washington University School of Medicine.
The clinic is great. They have a team of doctors that meet every Tuesday afternoon to discuss the weeks cases and review any upcoming cycles. I honestly cant think of any weakness. They are all so friendly and caring.
Describe the costs associated with your care under Patricia Jimenez at Washington University School of Medicine.
I had great insurance for my first 2 retrievals and transfers, so our costs were minimal compared to others. Right now I have new insurance and am fighting to get treatment approved. If it is not, a FET will cost right under $5,000. The office gave me a breakdown of the costs.
Describe Patricia Jimenez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr Jaminez is clear on what is safe. She also understands our wants and needs and we come to a happy end result of how many to transfer.
10
Doctor
Patricia Jimenez
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
10
NPS
10
Age 46 - 50
Donor Eggs
Poor Egg Quality
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
18 IUI With Other Docs
6 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I have nothing but positive things to say about Dr Omurtag and his staff.... AMAZING!!! If there were set backs (as in my case there often were), he explained why a procedure needed to be taken care of... I wasn't just another patient. He wanted to know about my husband, about me, what we have tried. Thoroughly explained risks involved of egg donor... LOVE THIS MAN FOR NOT GIVING UP ON AN OLDER COUPLE who had tried for 9 years to have a baby!!!!
Everyone [Washington University] worked as a team whether it was through emails, phone calls or in person. No questions were left unanswered, calls were returned within 24 hours.... nothing but positive. communication was excellent, everyone remembered our names, impressive... After the birth of our son, Dr Omurtag made it a point to call me and see how we ALL were doing
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I have nothing but positive things to say about Dr Omurtag and his staff.... AMAZING!!! If there were set backs (as in my case there often were), he explained why a procedure needed to be taken care of (polyps removed from uterus, EKG b/c of an irregular heart beat etc) before moving on to the next step in process. I NEVER felt these findings were a way for the company to get more money, rather they were concerns he had that needed to be examined before he felt confident enough to proceed to ensure I would be able to carry a healthy baby full term.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
trust him, he knows what he is doing and will not give you poor advice or sugar coat the risks. He gives you all the information you need to make an informed decision.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I wasn't just another patient. He wanted to know about my husband, about me, what we have tried. Thoroughly explained risks involved of egg donor. Did not sugar coat anything yet was considerate of IUI we have tried in past with another fertility dr. He and his staff were always always available to answer any questions no matter how trivial. Wanted updates once baby was born, even asked if we could have a family picture with him! LOVE THIS MAN FOR NOT GIVING UP ON AN OLDER COUPLE who had tried for 9 years to have a baby!!!!
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
My husband and I met with the his consultants first to review costs. Once that was complete we then saw Dr Omurtag who went in depth on different types of procedures he could try. Since my husband and I had tried for 6 years to have a child (with a fertility clinic in TN) he told us he would not put us/me through that again, he would not try IVF since we had not had success. Our option was egg donor. Once we made that choice we had to meet with a team of specialist to see if we/I were physically and mentally ready for the process. After I was cleared a battery of tests began (continual labs, weekly/monthy ultrasounds, sonohysterogram, removal of polyps), daily pills, patches and injections needed to be administered until I was finally ready for embryo transfer. 9 months later: SUCCESS!!!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: I really do not remember her name)
Again, nothing but positive. communication was excellent, everyone remembered our names, impressive
Describe your experience with Washington University School of Medicine.
Everyone worked as a team whether it was through emails, phone calls or in person. No questions were left unanswered, calls were returned within 24 hours. After the birth of our son, Dr Omurtag made it a point to call me and see how we ALL were doing (his nurse didn't call me, the receptionist didn't call me, HE did and any time a dr makes it a point to pick up the phone and place a call him/her self speaks volumes for the care he provides his patients)
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
for the process my husband and went through I felt it was reasonable. Because insurance did not cover much, most was out of pocket and payment options were made available to us.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Due to my age, only 3 eggs were transferred. We are trying for baby number 2 and this time he is telling me only 1 egg will be transferred. This Dr is phenomenal, always takes his patient's health and safety into consideration before doing whatever the patient wants.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 28 - 29
1 IVF
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
From the start Dr Omurtag gave us hope. He was kind, caring, and attentive. He answered all of our questions. He told us what we needed to know up front. He didn’t perform my egg retrieval but he stopped in to check on me, which was very nice. He also personally called me after my first negative test to discuss how I was doing and where to go next.... My protocol was pretty standard. With it being male factor infertility i didn’t have to do a lot of extra stuff. I took 3 different medications over a 10 day period.
We really liked this clinic [Washington U]. It was clean, professional, and everyone was friendly and caring. Sometimes we had to wait a little while for our appointment but that comes with most doctor offices. Our only downfall was trying to find a parking spot.... I was very pleased overall with Kathy, Jessie, and the rest of the care team. They always got back to me right away and answered all my questions. I could tell Kathy was upset when she had to tell me my first blood test was negative.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
From the start Dr Omurtag gave us hope. He was kind, caring, and attentive. He answered all of our questions. He told us what we needed to know up front. He didn’t perform my egg retrieval but he stopped in to check on me, which was very nice. He also personally called me after my first negative test to discuss how I was doing and where to go next.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
You won’t see him for every visit but he is aware of what’s going on and is still keeping up with your progress.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I definitely felt like a human, not a number. Dr Omurtag and everyone there were so helpful and caring.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
My protocol was pretty standard. With it being male factor infertility i didn’t have to do a lot of extra stuff. I took 3 different medications over a 10 day period. I took cetrotide and was allergic to it, they had me take Benadryl with it. I almost overstimulated so I did have to take pills for that and up my fluids.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy )
I was very pleased overall with Kathy, Jessie, and the rest of the care team. They always got back to me right away and answered all my questions. I could tell Kathy was upset when she had to tell me my first blood test was negative. She cared about me and my feelings.
Describe your experience with Washington University School of Medicine.
We really liked this clinic. It was clean, professional, and everyone was friendly and caring. Sometimes we had to wait a little while for our appointment but that comes with most doctor offices. Our only downfall was trying to find a parking spot. Usually the reserved spots were open but sometimes we had to park somewhere else and hope we didn’t get a ticket.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We were fortunate that our insurance covered fertility treatments. With 2 rounds of IVF and doing ICSI we paid about $2500 out of pocket.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
For our first transfer, we saw Dr Odem and he recommended transferring 2 embryos. He explained why and we agreed, however, it was unsuccessful. The second transfer we transferred one embryo which resulted in a positive blood test.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5