Weill Cornell Medical College

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing: OfferedSelling medication: OfferedProviding backup medication: Offered
Long Island
1300 Franklin Avenue
Garden City, NY 11530
(516) 742-4100
Tribeca
255 Greenwich Street
New York, NY 10007
(646) 962-7499
Upper East Side
1305 York Avenue
New York, NY 10021
(646) 962-2764
Upper West Side
2315 Broadway
New York, NY 10024
(646) 962-3767
Westchester
657 Main Street
Mount Kisco, NY 10549
(914) 242-3700
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On a scale from 0-10, how likely are you to recommend Weill Cornell Medical College to a friend?
Strongly recommend: 66%Neutral: 21%Don't recommend: 13%8.5
200 assessments
  • 66% Strongly recommend (9-10)
  • 21% Neutral (7-8)
  • 13% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
3,306
Annual Cycles National Avg.
344
200 assessments
3
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
No
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor, Unexplained
3
Everything was out of pocket for us [at Weill Cornell Medical College]. We spent 15-20k for each cycle...embryology lab met to discuss our failures, as did the andrology team. I was told that they were devastated and stumped by our results. Dr. Palermo offered my husband a couple of tests after our second failure. We have yet to receive the results of the second test about 7 months later.
+ Read more
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
No
Race
European, East Asian
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor, Unexplained
3
Describe your experience with Weill Cornell Medical College.
Dr. Palermo's embryology lab met to discuss our failures, as did the andrology team. I was told that they were devastated and stumped by our results. Dr. Palermo offered my husband a couple of tests after our second failure. We have yet to receive the results of the second test about 7 months later.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
After meeting with Dr. Reichman, I had a spontaneous chemical pregnancy, 1 failed IUI, and then a spontaneous pregnancy which ended at 9 weeks, soon after being passed on to my OBGYN. After my d and c, I had retained products of conception and my OBGYN wanted to do a second d and c. Dr. Reichman called me and firmly told me not to do the second d and c and that it could affect future fertility, and offered to do a hysteroscopy instead. I knew he truly cared about my well being. I then had two IVF cycles with him. The first round yielded 22 eggs, 10 mature, and 1 fertilized with ICSI. That embryo failed to develop. At the time he told us that it would be like lightning striking twice for similar result to happen again. We tried a second round (everything was paid for out of pocket), had 26 eggs retrieved, 24 mature, and 0 fertilized with ICSI. Dr. Reichman was truly stumped. I don't fault him personally, but feel that if your case is tricky, Weill Cornell is not the place for you. I am now under the care of another doctor and have already been diagnosed with PCOS among other things, which I am being treated for, but which never came to light at Cornell. I believe the biggest mistake that Dr. Reichman made was allowing us to proceed with a second round without ensuring that we learned something from it (such as doing half with donor sperm). After our final meeting with him post 2nd IVF, he still have no idea if it was an egg or sperm issue. My husband has normal sperm count and motility, but low morphology, but that shouldn't have led to the results we got. Dr. Reichman did offer us a third round at a discount to try a cycle without ICSI, but we didn't feel there was any evidence to put ourselves through that.
Describe your experience with the nursing staff.
The nursing staff at the Tribeca office is warm and caring. My first IVF coordinator was cold and businesslike. The second one was much more pleasant and helpful.
How was your experience with David Reichman at Weill Cornell Medical College?
Dr. Reichman is a conscientious, responsive, and caring, but he is conservative and didn't go above and beyond to help us get to the root of our problem. We had 48 eggs retrieved over the course of two cycles, 34 of which were mature, only 1 fertilized with ICSI, and that embryo didn't survive long enough for transfer. We felt he shrugged us off and was ready to let us move on without trying to dig in and search for answers, run additional tests, etc. This was a let down.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
If you aren't getting typical results, move on to another clinic, or even a reproductive immunologist. You won't get a rigorous scientific examination of your results.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
IVF #1: Day 1-6: 225 gonal f, 150 menopur Day 7: 225 gonal f, 150 menopur, 2.5 cetrotide Day 8-9: 175 gonal f, 150 menopur, 2.5 cetrotide Day 10: 175 gonal f, 150 menopur, 2.5 cetrotide Day 11 150 gonal f, 150 menopure, ganirelix Day 14: 22 eggs retrieved. 10 mature. 1 fertilized. No embryos. IVF #2: Day 1-5: 1/16 225 gonal f, 150 menopur Day 6-8: 125 gonal f, 150 menopur, 2.5 cetrotide Day 9-10: 125 gonal f, 150 menopur, 2.5 cetrotide Day 11: 50 gonal f, 150 menopur, 2.5 cetrotide Day 12: Trigger thurs 1/24 9:30pm Lupron 4mg Hcg 2500 Retrieval 26 eggs 0 of 24 mature eggs fertilized
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Fairly efficient, but impersonal when the monitoring MD is not your own.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
Everything was out of pocket for us. We spent 15-20k for each cycle. I do not recall IUI cost.
Describe David Reichman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
He preferred to transfer a single embryo for us, but we never had one to transfer.
3
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
25 - 28
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF, Donor Sperm
Diagnosis
Male Factor
8
the cost at the time was approximately $12000 for IVF with ICSI [at Weill Cornell Medical College]... Something else that could be a little discomforting for patients is that because there are so many patients and the clinic is part of the hospital, not everything takes place in the clinic. Somethings take place in the radiology dept and then the lab, egg retrievals, and transfers happen in a surgical center in the hospital (I liked this because it was just IVF procedures happening there so no one else was walking in and out and you knew the nurses and front desk people did this all day every day).
+ Read more
Age
25 - 28
Treated
2015 - 2018
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 2 IVF, Donor Sperm
Diagnosis
Male Factor
8
Describe your experience with Weill Cornell Medical College.
The clinic is HUGE. If you are not ready for that, either find someplace new, or prepare yourself to advocate. If you are in their face and vocal you will have a better experience because they will know who you are. That being said this clinic also specializes in taking cases that no one else will touch. They are not as concerned with their success rates and only taking patients who will improve their rates, rather they are willing to give almost anyone a shot and they will adapt their protocols to meet patient's needs. One thing I like is that they have team meetings and come up with protocols as a team, not individual doctors making decisions on their own. This is comforting because you know that they are checking each others work. Something else that could be a little discomforting for patients is that because there are so many patients and the clinic is part of the hospital, not everything takes place in the clinic. Somethings take place in the radiology dept and then the lab, egg retrievals, and transfers happen in a surgical center in the hospital (I liked this because it was just IVF procedures happening there so no one else was walking in and out and you knew the nurses and front desk people did this all day every day). Also, the Andrology lab is on a different floor so you have to take the elevator and walk around with the sperm sample in a paper bag from when they give it to you to when you give it back to the nurse and have the IUI done (a little weird for people who know what is in the tube and see you walking around with it).
During treatment, were you treated like a number or a human with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschalg and I get along very well. He has a very calming presence and helps bring me down off my crazy (sometimes hormone induced) tantrums about why it is not fair that I was not getting pregnant. He was very patient with me, always answered all my questions, talked to me about all the options and why something would be a good/bad/or ok idea for treatment. He always said that he would be willing to do anything I wanted, but he wanted me to listen to his opinion on the matter before making decisions. He knows that I am a healthcare professional and brings it up regularly, in explanation for decisions and for why he is explaining things to me in a scientific way. He talks to me in a way that I feel I understand what we are talking about, but that he respects my intelligence and research on our diagnosis. When we had a cycle fail with no viable embryos, Dr. Goldschlag called me several days in a row, sometimes multiple times a day to update me on the situation and make sure I was ok. We spent over an hour talking about the results and what we were going to proceed with and he did not hang up the phone until he knew I was ok, and we had scheduled an appointment to meet and go over everything, despite it being a holiday weekend. I know a lot of people who have cycled with Dr. Goldschlag sometimes are not pleased with their experience because they feel like a number, but I think that is more due to the size of the clinic. Cornell has hundreds of patients cycling through on a regular basis and if you do not stand up for yourself and advocate for your care, you may get lost, but if you are able to do that, you will get excellent care at a top rated clinic.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Jamie, Allison, Cheryl, Tamara)
Jamie - Only had her the first cycle. She called me the first day and the last to let me know it failed but other than that I always talked with Allison. She gave me the wrong info which had to get changed and was thankfully caught before I gave myself the wrong meds. Was weird hearing from her that my cycle failed when I literally had nothing to do with her. She was no longer with Dr. Goldschlag when I came back six months later for my next cycle. Allison - Was there from my first cycle (she caught Jamie's mess up) all the way until my successful pregnancy. She often seemed overwhelmed, probably because of Dr. Goldschlag's caseload and how many phone calls she had to make. She always returned phone calls, and gave clear instructions. She was also a lot more down to earth than some of the other nurses I came across there, which was nice. She also was SOO happy when she got to call me with my positive pregnancy test after our fourth cycle, we were both crying on the phone together, because she had been with me through it from the beginning. Cheryl and Tamara - Dr. Goldschlag's nursing team this time is a little more haphazard, but they call me back and they seem to have things together. I dont have a real feel for them yet because I just returned to the clinic in the past month, but so far nothing bad to say.
What specific things went wrong at Weill Cornell Medical College?
  • Lost appointments
How was your experience with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschlag is very patient, always asks me how I am doing, how I am feeling - he knows after our three year journey how my emotions can get the best of me and he always asks how things are at home. He talks to me in a way that I understand what is going on, but also that shows he respects my intelligence as a health care professional. Dr. Goldschlag also has a way of lightening the mood without coming off as uncaring or harsh. He jokes with me about my reliance on Dr. Google, and he always is up to date on all the studies and new tests I bring up and what is good about the studies or what was lacking in them and why he does or does not buy into the findings. I like that he is constantly researching and learning and not just doing the same thing over and over. No two of my protocols have ever been the same (until this current cycle bc the last cycle we did I got pregnant with my daughter and we are hoping to recreate that!!), he is always taking my latest hormone levels into account and tweaking everything so I react to the meds the best way possible. Also, he always gives my husband and I a few minutes after a monitoring appointment in the room to ask questions and talk about what is going on in order to make sure that we are comfortable with everything. It can be very hard to reach anyone in the office, and almost impossible to reach him on the phone, so I like that he gives us that time. Another thing he has started doing (I am not sure if this is for everyone, but my IVF cycles were not like this), is scheduling monitoring appointments with him specifically, so I am on his schedule and know when I am going to be seeing him so that I do not have to wait as long, and there is a continuity of care, as opposed to seeing which ever MD is on call that day for ultrasounds, and then it taking several days before I see him again and can get my questions answered. Dr. Goldschlag is also EXCELLENT when the cycle fails. We have had multiple cycles fail - very, very difficulty failures - and the way he handled it, my emotions, my husband's emotions, he was very straight forward and honest with us about our bleak situation and what the next steps were. I appreciated the honesty and when he was not being straightforward with me at one point I called him out on it and from then on he gave it to me like it was. I feel for myself and my husband, it is better for us to know the truth from the outset than for us to be under the assumption that we are going to have this amazing experience. Overall he was very willing to work with us and ultimately he was able to help us get to our goal and give us our beautiful daughter.
What's one piece of advice would you give a prospective patient of Dan Goldschlag at Weill Cornell Medical College?
Give him a chance to get to know you before you assume he is too quiet or hands off. Once I got to know him a little better and we were all able to relax around each other, it got much easier.
Describe the protocols Dan Goldschlag used in your cycles at Weill Cornell Medical College and their degree of success.
As an Orthodox Jew, Cornell has a specific protocol they use to help push off the egg retrieval until a little farther on in the cycle (called the Mikva Protocol), to help shorten the period and keep any spotting at bay. Started with estrogen patches for a few days, then added a Ganirelix shot for three days, then started Menopure and GonalF, then added the Ganirelix back in, then triggered with HCG. My dosages were incredibly low bc of my VERY high AMH levels. First cycle was extended (I dont think the dosages were high enough and I was injecting them incorrectly so I wasnt getting the full dose). Second cycle was the same overall, but higher dosages and I had better quality eggs (more mature) than the first cycle. (Cycle failed due to Male factor component) First IUI with clomid - did not respond well to Clomid, poor follicle and lining Second IUI with Letrazol - started with 5mg a day for 5 days, three days off, then bumped up to 7.5 mg a day for 5 days. Went in and had 2 beautiful 24mm follicles (one on each ovary) and lining was almost 9mm. Triggered with 10kHCG and IUI the following day.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
What I do now is schedule an actual appointment, show up then and get seen within 15 minutes of that appointment. At the same time and what I used to do was show up anywhere from 6:30 to 9 am and sign in and wait in the waiting room to first get called for bloodwork and then ultrasound. The MD you see for the scan can be any of the doctors in the practice. Their system is automated, so there is a computer system that tells the tech who the next patient they are taking for blood or ultrasound is and what room to put them in. This keeps things moving assuming patients are not missing in the bathroom or grabbing coffee outside at the cart on the sidewalk. Sometimes there can be close to 100 patients waiting to be seen though, which can make the wait take several hours.
Describe the costs associated with your care under Dan Goldschlag at Weill Cornell Medical College.
My IVF was covered by insurance but the cost at the time was approximately $12000 for IVF with ICSI (we also did Micro-TESE in conjunction which was $15k out of pocket) My IUI is also under insurance so I am not aware of the costs.
8
Doctor
Dan Goldschlag
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2018
Success with this Doc
?
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Tubal Blockage
10
Monitoring at Tribecca [Weill Cornell Medical College] was a well-oiled machine - I was always in and out in less than 30 minutes and often less than 15. On the UES (weekends), it felt a bit more like a cattle call - so many people in the waiting room and often long waits...Tribeca office is excellent - front desk staff were always helpful...Hannah [nurse] was always prompt and clear with follow up phone calls.
+ Read more
Age
35
Treated
2018
Success with this Doc
?
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Tubal Blockage
10
Describe your experience with Weill Cornell Medical College.
Cornell's Tribeca office is excellent - front desk staff were always helpful and friendly and I never had to wait long. Weekend monitoring and all IUIs are done at the UES office, which is much bigger and has longer waits. Also, keep in mind that Dr. Reichman will do all of your weekday monitoring and manage your treatment, but he will not do your IUIs and probably not weekend monitoring or egg retrieval (though for weekend monitoring and egg retrieval he does some as they have a rotating schedule).
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman always took the time to explain thoroughly every decision that we made. He was optimistic throughout, while allowing for me to feel disappointed each time I didn't get pregnant. When a potential complication arose, we had an hour-long appointment to discuss all possible options and outcomes.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hannah)
Hannah was always prompt and clear with follow up phone calls.
How was your experience with David Reichman at Weill Cornell Medical College?
Dr. Reichman is probably the best doctor I've ever had. He is not only extremely knowledgeable and skillful as a physician, but is also a highly effective communicator. He made sure I was fully informed at every step of the process and laid out pros and cons of every decision, including financial considerations (e.g. when deciding on next steps, he explained what he would recommend if money were no consideration and what he would recommend given the cost, and then left it up to me to decide what made the most sense for my situation).
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
Prepare questions in advance of an initial consultation or longer follow-up appointment. Morning monitoring appointments are very quick and didn't allow much time for in-depth conversation, though he never made me feel rushed and answered any questions I had then too. Email him directly any time you have additional questions. He typically responded to my emails in less than 24 hours.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
I did four unmedicated IUI's with an HCG trigger shot using donor sperm. During monitoring for the 2nd IUI, Dr. Reichman noticed on the ultrasound that I had a potential mild hydrosalpinx, which had not shown clearly on the HSG I had done. We had a long appointment to discuss options and decided to do four IUI's and then move on to IVF. Dr. Reichman gave the option of surgery for the hydro, but said it was not required in my case. I did an IVF cycle with 8 days of stims (Menopur, Follistim, and starting on day 4, ganerelix as an antagonist). My body was very sensitive to the stims and my estrogen shot up, so Dr. Reichman had me on very low doses throughout and had to adjust my dosage more frequently than usual. Because of my high estrogen and large number of follicles, we used a Lupron trigger instead of HCG. Specific dosages are below. CD 2 - 125 follistim, 75 menopur CD 3 - 125 follistim, 75 menopur CD 4 - 75 follistim, 75 menopur CD 5 - 50 follistim, 75 menopur, 1 ganerelix CD 6 - 50 follistim, 75 menopur, 1 ganerelix CD 7 - 50 follistim, 75 menopur, 1 ganerelix CD 8 - 92 follistim, 75 menopur, 1 ganerelix CD 9 - 42 follistim, 75 menopur, 1 ganerelix CD 10 - 1 ganerelix, lupron trigger CD 11 - no medication CD 12 - egg retrieval - 24 eggs retrieved, 18 mature, 15 fertilized, 11 5-day blasts for PGS-testing, 4 PGS-normal embryos, 3 mosaic embryos
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Monitoring at Tribecca was a well-oiled machine - I was always in and out in less than 30 minutes and often less than 15. On the UES (weekends), it felt a bit more like a cattle call - so many people in the waiting room and often long waits.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
IUI's were mostly covered by insurance, aside from $25 copay for each appointment (including monitoring) and $125 for trigger shot. In total, I paid about $300 each IUI. For IVF, the total cost was about $20000 (including PGS-testing), almost all out-of-pocket. Medications were an additional $2000. Each frozen transfer will be another $4500 (or so).
Describe David Reichman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr. Reichman strongly advised a single embryo transfer given my age. I agreed with him.
10
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
35 - 38
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
8
They [Weill Cornell Medical College] see a high volume of patients but I've never had issues with wait time, they have convenient morning monitoring hours and it was great to be able to go to the UES or Tribeca office for my monitoring. I appreciated the calls from my nurses with instructions and next steps but feel as though email communication could be helpful in communicating medicine dosages, next appointments, etc. The billing was definitely a bit of a mess and I never felt like I had a clear understanding of what I was being billed
+ Read more
Age
35 - 38
Treated
2015 - 2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
8
Describe your experience with Weill Cornell Medical College.
In general I found my experience to be positive. They see a high volume of patients but I've never had issues with wait time, they have convenient morning monitoring hours and it was great to be able to go to the UES or Tribeca office for my monitoring. I appreciated the calls from my nurses with instructions and next steps but feel as though email communication could be helpful in communicating medicine dosages, next appointments, etc. The billing was definitely a bit of a mess and I never felt like I had a clear understanding of what I was being billed for.
How was your experience with Steven Spandorfer at Weill Cornell Medical College?
Dr. Spandorfer isn't the hand holding type but I appreciated his warm personality and light humor. He was positive, empathetic and helped make a stressful and emotional process a bit easier. He doesn't always explain next steps thoroughly but was always willing to answer questions or elaborate if I asked.
Describe the protocols Steven Spandorfer used in your cycles at Weill Cornell Medical College and their degree of success.
I had two unsuccessful IUIs before moving on to IVF. My first retrieval resulted in 26 eggs that became 13 embryos. Due to my age and good test results Dr. Spandorfer did not recommend PGS testing. We did one fresh transfer which resulted in a miscarriage and then 3 frozen transfers before getting pregnant. Each time we did natural FET cycles. I'm now trying for my second and after doing 2 natural FET cycles from frozen embryos from my 1st cycle, I did another retrieval that yielded 31 eggs and resulted in 17 embryos. This time we did PGS testing and have 7 high quality embryos. We have transferred 4 of those in 3 different FETs, 2 natural and 1 medicated cycle and have yet to be successful.
Describe the costs associated with your care under Steven Spandorfer at Weill Cornell Medical College.
$10,500 - IVF Cycle (Not including PGS testing or ICSI if needed) $2,630 - ICSI $4,260 - Frozen Embryo Transfer
Describe Steven Spandorfer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr. Spandorfer recommended eSET but after a few failed transfers he supported our decision to transfer two embryos.
8
Doctor
Steven Spandorfer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
36
Treated
2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
9
It was about $1,200 per IUI [at Weill Cornell Medical College]... in a convenient location and runs on time. Unfortunately the procedures take place at the Center for Reproductive Medicine, which is huge and does feel like a factory. Dr. Melnick did not actually perform any of my IUIs, and the location of the hospital is not convenient. This was not properly explained to me at my initial visit, and I didn't know Dr. Melnick would not be doing the actual procedure.
+ Read more
Age
36
Treated
2018
Success with this Doc
No
Race
Latino
Income
$200K - $499K
Occupation
Writer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Unexplained
9
Describe your experience with Weill Cornell Medical College.
Dr. Melnick's office is great, in a convenient location and runs on time. Unfortunately the procedures take place at the Center for Reproductive Medicine, which is huge and does feel like a factory. Dr. Melnick did not actually perform any of my IUIs, and the location of the hospital is not convenient. This was not properly explained to me at my initial visit, and I didn't know Dr. Melnick would not be doing the actual procedure.
During treatment, were you treated like a number or a human with Alexis Melnick at Weill Cornell Medical College?
She has a kind and friendly manner and tailored the treatment protocol to my specific situation, and advised against more aggressive treatments that she didn't feel were necessary yet.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Holly is the main nurse)
I only interacted with Dr. Melnick's primary nurse over the phone. All of our interactions were perfectly pleasant, but it can take some time to get them on the phone (you usually have to leave a message and get a call back by end of day). Sometimes I got a call back from her AFTER the receptionist had left, so if she told me I needed to make an appointment for the following day, I was unable to.
How was your experience with Alexis Melnick at Weill Cornell Medical College?
She is young and relatable, so it feels like you are speaking with a friend and makes the whole process feel a little more personal and less clinical. She was kind and compassionate, though sometimes it did feel as if the appointments were a bit too quick and slightly rushed.
What's one piece of advice would you give a prospective patient of Alexis Melnick at Weill Cornell Medical College?
Make sure to ask for the follow-up steps for this cycle, as well as what you should do if the cycle is unsuccessful. If the cycle is unsuccessful, you will have to be proactive in making your next appointment on the right day and ordering any medicines to ensure that you have them on the day that you need them. There really isn't a lot of follow-up in between cycles, maybe because they have some veteran patients, so after my first cycle, I was a bit disoriented as far as next steps.
Describe the protocols Alexis Melnick used in your cycles at Weill Cornell Medical College and their degree of success.
Because my labs were good, my age is "young" for the clinic, and I had given birth less than two years prior, she wanted to be very conservative and initially recommended IUIs without medication because she didn't want me to end up with twins. Neither was successful, so I then tried a third IUI with Clomid, which was also unsuccessful.
Describe the costs associated with your care under Alexis Melnick at Weill Cornell Medical College.
It was about $1,200 per IUI. My insurance should have covered my doctor visits and ultrasounds, but they took it out of my deductible.
Describe Alexis Melnick's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
n/a
8
Doctor
Alexis Melnick
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Diminished Ovarian Reserve, Other
8
They [nurses at Weill Cornell] have made mistakes. Often i ask them to double check with dr Davis and their directions would change as a result. They did not seem to be able to answer my questions. Generally unimpressed. I had Katie last time and i thought she was on top of things. This time the nurses keep changing and i have not being impressed...It makes the process mor Nerve racking because i wish i could trust the nurses and not have to second guess.
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Age
34 - 36
Treated
2016 - 2018
Success with this Doc
?
Race
Ashkenazi Jewish
Income
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Diminished Ovarian Reserve, Other
8
Describe your experience with Weill Cornell Medical College.
Dr Davis is great and very knowledgeable. Be your own advocate with the nurses and ask questions. When necessary ask them to double check with the doctor. The billing department is inefficient and annoying.
During treatment, were you treated like a number or a human with Owen Davis at Weill Cornell Medical College?
Dr Davis was always knowledgeable About my situation. The nurses did not seem to always be knowledgeable and i felt like a number with them.
Describe your experience with the nursing staff.
They have made mistakes. Often i ask them to double check with dr Davis and their directions would change as a result. They did not seem to be able to answer my questions. Generally unimpressed. I had Katie last time and i thought she was on top of things. This time the nurses keep changing and i have not being impressed.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Owen Davis at Weill Cornell Medical College?
I would 100% recommend him if he had a different staff. He is always knowledgeable about my situation, answers my questions and seems to be on top of his game. Usually he calls me back immediately. Once i had been notified of a chemical pregnancy but he didn’t call me until Monday (i asked to speak to him Friday morning).
What's one piece of advice would you give a prospective patient of Owen Davis at Weill Cornell Medical College?
Be your own advocate with the nurses. Get the plan from dr Davis and question the nurses if they are incorrect or if it was different than the plan dr Davis mentioned.
Describe the protocols Owen Davis used in your cycles at Weill Cornell Medical College and their degree of success.
First time i got pregnant in 2016 after a natural cycle iui with estrogen priming for an ivf cycle i did not need to start because i was pregnant. I then did 3 natural cycle iuis (because it was successful the first time). Started Estrogen priming for ivf but had to Stop protocol Because i had a positive pregnancy test. Turned out it was a chemical pregnancy. Starting ivf next cycle.
Describe the costs associated with your care under Owen Davis at Weill Cornell Medical College.
He was out of pocket. So expensive
8
Doctor
Owen Davis
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
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10
Age
41
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Other
10
The coordinator [at Weill Cornell Medical College] was very helpful in informing me what is covered. And, if it is not covered giving me alternatives labs to use for some tests that are not covered... The fertility process is very time sensitive, so I really appreciated the coordinators making sure I get the correct meds at the correct timing. The only weakness, is it can be difficult to get someone on the phone if you have a question. I usually have to leave a voice mail, and then they call me back a few hours later. It would be much easier if they communicate via email, since I can not always get to my phone if it is a busy work day.
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Age
41
Treated
2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Other
10
Describe your experience with Weill Cornell Medical College.
The people are very compassionate and friendly. I feel everyone there is competent at their job. I am always able to get an appointment when I need it. The fertility process is very time sensitive, so I really appreciated the coordinators making sure I get the correct meds at the correct timing. The only weakness, is it can be difficult to get someone on the phone if you have a question. I usually have to leave a voice mail, and then they call me back a few hours later. It would be much easier if they communicate via email, since I can not always get to my phone if it is a busy work day.
During treatment, were you treated like a number or a human with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschlag always asks how I'm doing and gives thorough explanations of treatment and option. I always feel like he is doing what is in my best interest. He has never pushed ivf treatment like some other doctors might do because that is where the money is.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Ara Cho)
She has been very organized and thorough. She was able to communicate with my insurance so I had a clear understanding of what part of the treatment is covered, and what I should expect to pay for. There was no surprise bills. She has also been helpful in letting me know what is the next step in procedure such as when to get blood work, when to take meds, etc.. The only negative I can say, is it can be difficult to speak with them on the phone. There is some phone tag. It would be much easier if they can communicate via email.
How was your experience with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschlag is very mild mannered, soft spoken, and always asks how I'm doing. I am 40, and have been trying to conceive for 1 year. He did not jump to ivf, he first made sure my body is in the best condition it can be to to conceive before proceeding with further fertility treatment. Since I have hypothyroid, he had to make sure it is at optimal level. He has also surgical removed a polyp in my uterus, which has been blocking egg implantation. It is something my regular obgyn failed to inform me about. I have now done 1 round of IUI, but has failed. I will continue 2 more rounds of IUI before moving onto to IVF. He does seem to have a full schedule so appointments can be quick. I sometimes have to rely on his assistant to explain the next steps.
What's one piece of advice would you give a prospective patient of Dan Goldschlag at Weill Cornell Medical College?
Don't wait! I waited a bit to go to a fertility doctor because I did not want to be pressured into ivf. But, that was not my experience at all with Dr. Goldschlag. I wish I had seen him sooner so I can understand what is going on with my body. My only other advice is to ask a lot of questions. He gives a good explanation of your fertility plan, but the steps you need to take such as when to get blood work, when to take the drugs, and etc.. sometimes needs to be clarified.
Describe the protocols Dan Goldschlag used in your cycles at Weill Cornell Medical College and their degree of success.
His treatment made sure my body is in the best condition it can be to to conceive before proceeding with further fertility treatment. Since I have hypothyroid, he had to make sure it is at optimal level. He has also surgical removed a polyp in my uterus, which has been blocking egg implantation. I have now done 1 round of IUI, but has failed. I will continue 2 more rounds of IUI before moving onto to IVF.
Describe the costs associated with your care under Dan Goldschlag at Weill Cornell Medical College.
The costs you are responsible for really depend on your insurance. I had to cover cost of sperm washing for IUI, which was $375. Other then that it was just co-pays. The coordinator was very helpful in informing me what is covered. And, if it is not covered giving me alternatives labs to use for some tests that are not covered.
10
Doctor
Dan Goldschlag
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
29
Treated
2018
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Unexplained
10
The entire nursing staff at Cornell is amazing - they are caring, take the time to walk you through every detail of your protocol and answer any and all questions you have... is unlike any doctors office I've ever been to. It is clean, everyone is extremely friendly and remembers your name, and they are always on time. I never waited more than five minutes in the lobby before being taken back to the exam room.
+ Read more
Age
29
Treated
2018
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 Fertility Medications
Diagnosis
Unexplained
10
Describe your experience with Weill Cornell Medical College.
Weill Cornell is unlike any doctors office I've ever been to. It is clean, everyone is extremely friendly and remembers your name, and they are always on time. I never waited more than five minutes in the lobby before being taken back to the exam room.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman remembers every detail of his patients' life and their cycles. He is friendly but not fake, which I appreciate.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hannah)
The entire nursing staff at Cornell is amazing - they are caring, take the time to walk you through every detail of your protocol and answer any and all questions you have.
How was your experience with David Reichman at Weill Cornell Medical College?
Dr.Reichman is friendly, easy to talk to and caring, but also very to the point, which is so important to me. He doesn't beat around the bush and explains every possible outcome in detail, which is so important throughout this process. He is also sarcastic and cracks jokes - SO needed with all the stress infertility brings.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
He is blunt at times - some people might not like this, but I really do. I want to know the good and the bad, with nothing sugar coated.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
Our first round was just Clomid, taking 50mg per day. My body responded too well to the medication and we had to cancel due to three matured follicles. The second round, we reduced the dosage of Clomid to two days of 50mg then three days of 25mg. My body did not respond enough, after the 5 days of Clomid, we didn't have any mature follicles. At that point, we added in daily Menopur injections. We did about 10 days of injections, at differing dosages, which Dr. Reichman adjusted day to day. We had two mature follicles, which was great, but unfortunately my estrogen had dropped to basically zero over 24 hours between injections. We decided to trigger ovulation and see what happens. Unfortunately due to my low estrogen the cycle did not work. We are now starting a third cycle of Menopur injections and hoping we can get my body to ovulate with the perfect amount of follicles. If that doesn't work, we will move onto IVF.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
My insurance covers all infertility treatments, except IVF, so luckily everything up to now has been covered. My only costs are my regular copay for office visits and medication.
Describe David Reichman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
N/A
10
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
34
Treated
2018
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Other
10
I trust the technical expertise of the Weill Cornell Centre for reproductive medicine completely. I trust their research and methods and skills at performing procedures. I was very happy with all procedures performed by the team of doctors including IUI, egg retrieval and transfers. On the other hand, the administrative/ billing team was not familiar with Aetna insurance which led to multiple, time wasting, and high stress instances of the admin team incorrectly telling me I was responsible for meds out of pocket when in fact I was 100% covered. At one point i was on vacation to de-stress from the cycles and them emailed to tell me i would be responsible for bills of $10k for medication - this was incorrect due to poor research on their part. (Dr. Reichman actually volunteered to help get it sorted by reporting the errors to the head of the Weill Cornell insurance billing team, who then worked with me directly).
+ Read more
Age
34
Treated
2018
Success with this Doc
Yes
Race
European
Income
$500K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Other
10
Describe your experience with Weill Cornell Medical College.
I trust the technical expertise of the Weill Cornell Centre for reproductive medicine completely. I trust their research and methods and skills at performing procedures. I was very happy with all procedures performed by the team of doctors including IUI, egg retrieval and transfers. On the other hand, the administrative/ billing team was not familiar with Aetna insurance which led to multiple, time wasting, and high stress instances of the admin team incorrectly telling me I was responsible for meds out of pocket when in fact I was 100% covered. At one point i was on vacation to de-stress from the cycles and them emailed to tell me i would be responsible for bills of $10k for medication - this was incorrect due to poor research on their part. (Dr. Reichman actually volunteered to help get it sorted by reporting the errors to the head of the Weill Cornell insurance billing team, who then worked with me directly). I also had billing issues, receiving bills for thousands of dollars, when I had already paid for a complete IVF package in full. This all got rectified, but was extremely time consuming and stressful.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman formed a relationship with us, asked after my husband on the occasions I had solo appointments. He was extremely responsive on emails, days, nights and weekend. He offered sincere condolences when cycles were not successful.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hannah Giamo)
My main nurse coordinator, Hannah, was very helpful with treatment and appointments and trying to resolve issues with my insurance coverage. The IVF training nurse was excellent, helpful and compassionate also. And the nurses that drew my bloods each day were skilled, gentle, upbeat and friendly.
How was your experience with David Reichman at Weill Cornell Medical College?
Dr. Reichman performed a thorough work up of both me and my husband. He explained the tests. He was very friendly and we looked forward to our visits. On the occasions that I was particularly hormonal/emotional/struggling with what felt like a long period of treatment he was not overly supportive. I felt he was more comfortable at appointments if my husband was present. As part of treatment there are a lot of transactional ultrasounds and I found that he (as well as other male doctors) are less gentle than my subsequent experience of female doctors. That said, I fully trusted Dr. Reichman to get us the result we wanted - without question - and therefore was fine with the minor discomfort.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
If patients have worries about treatment or symptoms during treatment I recommend framing the question to Dr. Reichman as “this is happening - is this because of the fertility treatment or does this pose a challenge or risk to my cycle?”. Dr. Reichman is not a primary care physician so if any symptoms are not a result of, or will impact fertility treatment he will direct you to your regular doctor.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
Gonal-F 900 IU Menopur 75 IU Cetrotide 250mcg HCG shot Lupron 2 week kit Progesterone in oil Medrol Z-pac
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Timing was convenient - early morning before work. Wait times were not an issue. Equally, I called once to say I was running late due to a subway breakdown and they calmly assured me I would be seen no problem when I would get there. If I had too many questions for a morning monitoring appointment, Dr. Reichman would arrange to see my husband and I later that day.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
~$28k out of pocket
Describe David Reichman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr. Reichman strongly encouraged elective single embryo transfer. I was happy with this approach.
7
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
42 - 43
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage
7
Dr Elias [at Weill Cornell Medical College] said with my age, 42, he recommended day 3 transfer of 3-4 embryos to give me the best chance of pregnancy (embryos do better back in the body) and PGS testing on remaining embryos to freeze...They have an excellent lab, are organized. Definitely felt like a number in the NYC office, but the Mt Kisco satellite office was much more personable. Often very long waits for monitoring at the NYC upper east side and a complete cattle call. Monitoring hours were 7-9am which was tough for me to make.
+ Read more
Age
42 - 43
Treated
2017 - 2018
Success with this Doc
No
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage
7
Describe your experience with Weill Cornell Medical College.
They have an excellent lab, are organized. Definitely felt like a number in the NYC office, but the Mt Kisco satellite office was much more personable. Often very long waits for monitoring at the NYC upper east side and a complete cattle call. Monitoring hours were 7-9am which was tough for me to make.
During treatment, were you treated like a number or a human with Rony Elias at Weill Cornell Medical College?
Dr Elias frequently checked in with me and was always very quick to respond to my emails. More to the point, when my ivf cycle failed he left me a voicemail and expressed his sympathy. During our follow up appointment soon after, he was caring, but also realistic presenting all the facts.
Describe your experience with your nurse at Weill Cornell Medical College.
The nursing staff in NYC upper east side was very busy and I felt like just a number - which was fine. I had most monitoring visits in the satellite office in Mt Kisco and the nurse there wasn’t too friendly not talkative, but she was overall ok - that didn’t bother me.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call with results
How was your experience with Rony Elias at Weill Cornell Medical College?
Dr Elias is extremely intelligent and knows his stuff. Among other tests, he did a HSG and felt one of my tubes was questionable and told me I would need a lap. However, when the radiologist read the images, the radiologist read them as normal. Dr Elias then said we should hold off on the lap and try some clomid cycles, some with IUI. They didn’t work and finally I told him I wanted the lap and to move to ivf which he agreed to readily. Turned out my left tube was completely blocked, Black, twisted, a total mess and had to be removed. I wish Dr Elias had been more aggressive and gone with his gut feeling after the HSG that the tube was not right and recommended a lap from the beginning (which I would have been fine with) - especially since previous to developing the tube issue developing, I’d always gotten pregnant on the first month of trying (although many ended in miscarriage). I wasted 7 months and a large chunk of my insurance money on IUIs and clomid cycles that were never going to work with that tube. At the age of 42, the wasted 7 months was the hardest to swallow. Shortly after tube surgery, i had a failed ivf cycle, but then got pregnant naturally 2 months later. With that said, Dr Elias knows his stuff and is a kind and caring doctor - wish he’d been more aggressive particularly with my age.
What's one piece of advice would you give a prospective patient of Rony Elias at Weill Cornell Medical College?
If you want to try something other than what Dr Elias suggests, bring it up - you don’t always need to follow his advice. He is pretty amenable to doing what you want at the end of the day. He was even willing to work with a reproductive immunologist (Dr Braverman) and make changes to the ivf protocol that I suggested.
Describe the protocols Rony Elias used in your cycles at Weill Cornell Medical College and their degree of success.
2 clomid cycles with timed inter course. 1 clomid cycle with IUI. 1 ivf with estrogen prime, menopur, gonal-f, cetrotide - produced 9 eggs, 4 fertilized, day 3 fresh transfer of 3 embryos (bfn) and the other 2 embryos didn’t make it to feeeze.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
NYC Upoer east side was a cattle call - I only went there on weekends and would sometimes have to wait 2 hours With every seat taken in their extremely large waiting room. Mt Kisco Office was much better, much more personable with sometimes no wait, and never more than 45 Min wait.
Describe the costs associated with your care under Rony Elias at Weill Cornell Medical College.
They were covered under my Fertility insurance, but the costs at Cornell are very high. About $15K per cycle plus then add on service - freezing, ICSI etc
Describe Rony Elias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr Elias said with my age, 42, he recommended day 3 transfer of 3-4 embryos to give me the best chance of pregnancy (embryos do better back in the body) and PGS testing on remaining embryos to freeze.
7
Doctor
Rony Elias
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2018
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Anovulation
10
The Tribeca office of Weill Cornell CRM is a hidden gem. The facilities are new, the waiting room is never packed, and the front desk staff are wonderful. My husband and I visited the main office on the UES once, for our IUI, and it was a night-and-day contrast to Tribeca - incredibly crowded, seemingly somewhat dated, and huge. Given the large number of doctors and patients, I would be surprised if they are able to support the same continuity of the Tribeca office (as in, always seeing your doctor for each monitoring appointment, which was amazing!).
+ Read more
Age
32
Treated
2018
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Anovulation
10
Describe your experience with Weill Cornell Medical College.
The Tribeca office of Weill Cornell CRM is a hidden gem. The facilities are new, the waiting room is never packed, and the front desk staff are wonderful. My husband and I visited the main office on the UES once, for our IUI, and it was a night-and-day contrast to Tribeca - incredibly crowded, seemingly somewhat dated, and huge. Given the large number of doctors and patients, I would be surprised if they are able to support the same continuity of the Tribeca office (as in, always seeing your doctor for each monitoring appointment, which was amazing!). I suppose if there is one downside to the Tribeca office, it is that on weekends, holidays, and for procedures like an IUI or embryo transfer, you will need to visit the UES location.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman knew exactly where we were in our treatment cycle, every time he saw us. He needed no prompting about any of my personal details, or what our plan was. And when I had emotional moments, the level of compassion he showed me was well beyond what I expect from even the best-trained medical professionals..
Describe your experience with the nursing staff.
I didn't have a great deal of interaction with the nursing staff, as I did not undergo IVF. I called a few times with questions, and they were very helpful in their responses. I wasn't assigned a specific nurse, but when you start treatment at CRM, you receive contact information for your specific doctor's team, including nurses whose duties are divided and specified. The nurse I typically reached out to (based on these descriptions) was frequently out of the office (it was during the summer, so this may not be the case year-round). When I left messages on Dr. Reichman's general nursing line, however, they were always quick to call back.
How was your experience with David Reichman at Weill Cornell Medical College?
Dr. Reichman was, in short, a dream to find, in a city full of top REs. From the moment we sat down in our consultation, it became clear that he was not only an excellently trained physician, but was also passionate about his specialty, and sincerely empathetic towards his patients. This combination allowed me to truly relax and leave myself in his hands (e.g., no more endless googling!), in a way I never really did with my first doctor, and I think that made a difference in our outcome, if only by improving my mental wellbeing as we went through our cycle. We saw him at every single monitoring appointment, and when questions arose, I emailed him directly, and heard back without fail in a few hours or less. From what I understand from friends, these are unique qualities to find in a doctor at the top clinics in NYC, given the huge numbers of patients they churn out. In short, even before our first (and only) cycle was finished, my husband and I were thrilled with the level of care we received from Dr. Reichman.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
If you find yourself overwhelmed by science or statistics, don't be afraid to ask questions. He will respond with patience and kindness.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
We saw Dr. Reichman after completing four cycles with another doctor. On the surface, Dr. Reichman kept the same protocol, as I had a good response to the drugs: 5 days of .5mg of letrozole, an HCG trigger shot, and an IUI. My monitoring appointments at CRM, however, were much more frequent. I believe we had four or five ultrasounds before Dr. Reichman decided I was ready for the trigger shot, which ultimately took place a few days later in my cycle than previous treatment. This meant my uterine lining was thicker than it had ever been, and we had one great sized follicle plus another potentially mature one. He also timed the IUI differently than my previous one - this IUI took place about 28 hours after the trigger shot.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
My husband and I had recently moved and were waiting for our new insurance to kick in during our cycle with Dr. Reichman, so we paid entirely out of pocket. Our costs were about $5500. This included our initial consultation and baseline ultrasound, required blood work for myself and my husband (Hep B/C, HIV, mumps, etc.), three monitoring ultrasounds, the IUI, two pregnancy blood tests, and five OB ultrasounds. Because we were paying out of pocket, Dr. Reichman charged us a reduced rate for everything outside of lab costs.
10
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39
Treated
2018
Success with this Doc
Yes
Treatment
2 Embryo Freezing, IVF
Diagnosis
Diminished Ovarian Reserve
10
I was very impressed by my nurse Hannah Giamo [at Weill Cornell] and all of the nursing staff. Everyone was very knowledgable, responsive, caring and kind...The monitoring hours were in the mornings. I went in and then headed to work. They were efficient and I never waited very long to be seen or to have blood taken. They have a nice waiting room and very friendly front desk staff.
+ Read more
Age
39
Treated
2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Embryo Freezing, IVF
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Weill Cornell Medical College.
This is a highly professional organization. I would recommend this clinic to anyone in the area. They know what they doing. Trust their process. It works well. The wait time to see the doctor or have blood taken was very short. They were very responsive to questions and returned calls quickly.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman was very caring through out the process, familiar with the specific facts of my case and my concerns, and willing and ready to answer all my questions.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hannah Giamo)
I was very impressed by my nurse Hannah Giamo and all of the nursing staff. Everyone was very knowledgable, responsive, caring and kind.
How was your experience with David Reichman at Weill Cornell Medical College?
Dr. Reichman is very knowledgeable and caring. He made sure he understood my husband and my concerns, outlined all the options, and guided us to choosing a strategy that best suited our needs. He is very on top of the latest developments in this field of medicine. I also liked that I saw him on each visit. He kept me informed and made the process as smooth as possible.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
I recommend him without hesitation. Trust his advice and the process.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
I learned to my surprise that I had a low egg reserve for my age. I would like to have multiple children and Dr. Reichman proposed doing IVF as soon as possible, genetically testing, and freezing the embryos. This proved to be a good option for me. I am pregnant now and have embryos stored as well. I am hopeful that I will get to have multiple children as I wanted. I took Follistem, Menupur and Ganirelux.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
The monitoring hours were in the mornings. I went in and then headed to work. They were efficient and I never waited very long to be seen or to have blood taken. They have a nice waiting room and very friendly front desk staff.
Describe David Reichman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Since the embryos were genetically tested, we only did a single embryo transfer.
10
Doctor
David Reichman
Communication
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39
Treated
2018
Success with this Doc
Yes
Treatment
4 IVF
Diagnosis
Unexplained
10
Amanda [at Weill Cornell Medical College] runs the office very efficiently and compassionately. She makes sure that we are well informed and cared for every time we visited the clinic...Whether it is the appointment schedule or billing queries she ensures all our questions are answered promptly. Shannah and others in the clinic made every visit easy for us. They always greeted with smile and compassion and make the start of your day and IVF journey cheerful. Shannah remembers everyone's name and greets them in a personalized way making the connection very honest and authentic. We have rarely sat at the reception not knowing when our turn will come, overall a great experience right from Dr. Reichman to Hannah to Amanda and others
+ Read more
Age
39
Treated
2018
Success with this Doc
Yes
Race
South Asian
Income
Occupation
Business Executive
Order & Number of Docs Seen
1st of 3 Docs
Treatment
4 IVF
Diagnosis
Unexplained
10
Describe your experience with Weill Cornell Medical College.
Amanda runs the office very efficiently and compassionately. She makes sure that we are well informed and cared for every time we visited the clinic. Amanda and the clinic staff are the main reason the clinic runs so efficiently. Whether it is the appointment schedule or billing queries she ensures all our questions are answered promptly. Shannah and others in the clinic made every visit easy for us. They always greeted with smile and compassion and make the start of your day and IVF journey cheerful. Shannah remembers everyone's name and greets them in a personalized way making the connection very honest and authentic. We have rarely sat at the reception not knowing when our turn will come, overall a great experience right from Dr. Reichman to Hannah to Amanda and others
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Right from the first time we met Dr. Reichman, he came across as a good and caring human being himself. He had our best interest in mind and devised a treatment plan to help achieve our goals. He has always been kind, compassionate and extremely well read which gives one tremendous confidence in his abilities.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hannah Giaimo)
Nurse and nursing staff were always available for any questions. We got prompt call backs for our daily monitoring results as well as any ad-hoc requests we had. Hannah always had smile on her face when we interacted with her, made us feel warm and welcome. Hannah's approach is very similar to Dr. Reichman in terms of compassion and care.
How was your experience with David Reichman at Weill Cornell Medical College?
Dr. Reichman is the most extraordinary doctor and human being we have ever met. In a difficult journey of Infertility, you cannot find someone better than Dr. Reichman to be on your side. We wish we knew about him when we started this journey three years back. Right from the first time we met Dr. Reichman, he came across as a good and caring human being himself. He had our best interest in mind and devised a treatment plan to help achieve our goals. He has always been kind, compassionate and extremely well read which gives one tremendous confidence in his abilities. Compared to our experiences with other top doctors and fertility clinics in New York, Dr. Reichman has set a benchmark of care, treatment, knowledge, compassion and effectiveness which in our opinion is hard to beat. He is always two steps ahead in the treatment plan. He is very efficient and always gave us ample time during each visit. Our appointments were always on time and he was fully aware of our current and past medical data to make the most accurate decision on treatment plan. We highly recommend Dr. Reichman.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
Start your journey with Dr. Reichman, it will only get better. He is direct in his communication which in our view is very helpful. Go to him!
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
Low dosage gonal F and Menopur followed by cetrotide with HCG and Pregnyl trigger.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Very efficient and smooth
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
comparable to other fertility clinics in new york
10
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
PCOS, Poor Egg Quality
10
Front desk demeanor at the Tribeca location [Weill Cornell Medical College] was always very pleasant....It's not the place to go if you need hand holding.... Hannah was my primary nurse, but you will often have a different nurse call you each day.... You need to be extremely proactive with your insurance and coverage, especially if you need anything from the Pre-Certification team, who were not very responsive and often times dropped the ball.
+ Read more
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Race
East Asian
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
PCOS, Poor Egg Quality
10
Describe your experience with Weill Cornell Medical College.
Being one of the best clinics, it's also one of the busiest. It's not the place to go if you need hand holding. Patients do not have any contact with the Embryology Lab which I found frustrating at times, but rest assured they are top notch. Dr. Palermo, the developer of ICSI is the Director of Andrology Lab here. Your doctor can also contact the lab for any specific questions you may have. Morning monitoring hours are extremely busy. I went between 6:30am-7:30am every morning to avoid waiting and I preferred the Tribeca location. You need to be extremely proactive with your insurance and coverage, especially if you need anything from the Pre-Certification team, who were not very responsive and often times dropped the ball.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman always responded promptly to emails. There were many ups and downs during this process and he took time to have multiple sit downs to regroup and strategize throughout the process. I felt like he genuinely cared about our case.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hannah)
Hannah was my primary nurse, but you will often have a different nurse call you each day. At first I was weary about speaking with a different nurse each day, but they are very well organized and able to answer all your questions.
How was your experience with David Reichman at Weill Cornell Medical College?
I've been seeing Dr. Reichman for almost a year now. We did multiple rounds of Clomid and Letrozole, 2 egg retrievals and 1 embryo transfer. I am currently 12 weeks pregnant with my first child all thanks to Dr. Reichman! After trying Clomid and Letrozole for a few months, I was eager to begin IVF. I would like to point out that Dr Reichman did regard me as one of his more challenging IVF patients. I'm very petite with PCOS and a very high AMH so I had to be carefully monitored while stimming to avoid OHSS. I saw Dr. Reichman every day for nearly 2 weeks and he was very good about explaining what the different levels from blood tests meant and his strategy for setting the dosage of meds each night, even during the holidays. As all readers will be aware, this process is very involved and quite intense, and I definitely felt that Dr. Reichman was with me all of the way. I was 35 at the time of my first retrieval and I have to say I thought we would be done after a single egg retrieval since my AMH was so high. We were disappointed when the numbers quickly dwindled from eggs retrieved, to mature eggs, then fertilized, to the ones that made it to day 5. We were only able to get 1 PGS normal embryo from the 18 retrieved eggs. I knew Dr. Reichman was disappointed as well. He outlined what we might try differently if we chose to do another retrieval and was always optimistic he could give us the family we wanted. Not that I had any reason to doubt Dr Reichman, but more because of the time and money involved, I sought a second opinion. I met with another renowned clinic and the doctor there actually said my protocol was excellent and that she would not have done anything differently to Dr. Reichman. That doctor also said Weill Cornell is an excellent fertility center. That was very reassuring and we decided to do another retrieval with Dr. Reichman. I began Metformin (even though I don't have diabetes, some say it helps with egg quality in PCOS women), weekly acupuncture, and drastically changed my diet. I waited 4 months in between egg retrievals since it takes 90 days to recruit a primordial follicle. The second retrieval resulted in 2 euploid and 2 mosaic embryos. With 5 total frozen embryos, we decided to try a frozen embryo transfer. I am currently 12 weeks pregnant and looking forward to seeing Dr. Reichman for the next FET. The ART process is very complicated and there were so many things I had questions about. Dr. Reichman patiently helped me weigh the pros and cons of each decision and he went out of his way to treat me and put my mind at ease. We are very grateful to him.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
The morning monitoring sessions go quickly. Do your research and have all your questions ready to go. Weill Cornell is one of the best and therefore one of the busiest clinics.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
Few months of Clomid with trigger shot, then Letrozole with trigger shot (no IUI). Very low dose follistim, menopur, ganirelix for egg retrievals with all Lupron trigger to avoid OHSS. Letrozole to prep for FET followed by 10 weeks of progesterone suppositories.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Always go between 6:30-7:30am to avoid waiting and crowds. Front desk demeanor at the Tribeca location was always very pleasant. Tribeca office a much nicer experience than UES office.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
Base price approximately $17,500 for an IVF cycle before cost of ICSI, embryo storage, anesthesiology fee, hospital fee and meds. There are also a series of tests needed prior to starting IVF that can add up. Total price varies for each patient and I would say ours was between $22,000-$30,000 for each round of IVF with an insurance ART life time max coverage of $10,000, which was of course maxed out within the first IVF round.
10
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
40 - 41
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 IUI, 3 IVF
Diagnosis
Uterine Fibroids
9
Cornell is a well oiled machine. I don't think I've had to wait more than 15 minutes to be seen for monitoring. I've found every doctor and nurse at Cornell to be genuinely kind and compassionate.... Cornell also does day 3 transfers and will transfer untested embryos. ... The nursing staff at Cornell is excellent, particularly at the Tribeca office. You are in great hands.
+ Read more
Age
40 - 41
Treated
2017 - 2018
Success with this Doc
?
Race
East Asian, South Asian
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 3 IVF
Diagnosis
Uterine Fibroids
9
Describe your experience with Weill Cornell Medical College.
Others have said it and I agree. Cornell is a well oiled machine. I don't think I've had to wait more than 15 minutes to be seen for monitoring. I've found every doctor and nurse at Cornell to be genuinely kind and compassionate. Only once did I meet a doctor who seemed to be in a rush and that was Dr. Spandorfer. He wasn't unprofessional, but he seemed rushed during my ultrasound and didn't count or measure as many follicles as the other doctors. I have heard that the labs at Cornell are among the best. I have confidence in the labs, doctors and nurses at Cornell.. Cornell also does day 3 transfers and will transfer untested embryos. A friend that went to RMA said that they only transfer PGS tested embryos for women over 40. The main weakness is that everything is communicated over the phone whereas online or email would be more efficient and if you have a question for the nursing staff, you need to leave a message for them to call you back. Also, not sure other clinics do this, but the day after your trigger shot, you need to go to the York Avenue office for pre-op at 6:30am which is very early since my trigger shots were usually 11pm to 12pm.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer is a kind and compassionate doctor.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline and Rosalie)
The nursing staff at Cornell is excellent, particularly at the Tribeca office. You are in great hands.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfiefer is compassionate and a good communicator and she’s made adjustments to my protocols to improve my cycles. My obgyn recommended that I see Dr. Reichman or Dr. Pfeiffer for IVF. Dr. Reichman had better reviews but his assistant never called me back, so I ended up seeing Dr. Pfeifer. At 40 years old, my AMH was 2.29 and my FSH was 7.18, so we thought it would be ok to start with 3 IUI. My first two IUIs were unsuccessful. Dr. Pfeifer then found a small fibroid which she removed surgically. I thought this might be preventing me from getting pregnant so we tried 2 more IUIs which were unsuccessful before moving on to IVF. I’ve done 3 ivf cycles using the antagonist protocol, with adjustments and significant improvement with each cycle. For IVF#1, I had 5 follicles and 7 eggs retrieved, 7 mature, 5 fertilized, but there was fragmentation with most of the embryos. For IVF#2 (four months after IVF#1), I had 9 follicles and 7 eggs retrieved, 5 mature, 4 fertilized but the quality was much better – no fragmentation. For IVF#3 (seven months after IVF#1), I had 9 follicles and 16 eggs were retrieved, 13 mature, 12 fertilized and 6 made it to blastocyst. Two were transferred on day 5. Four were PGS tested: 2 normal and 1 mosaic. So far I have had a favorable experience with Dr. Pfeifer. At some point, I asked Dr. Pfeifer if DHEA supplementation could help and she was neutral on it, she said the research isn’t conclusive but it if I wanted to it wouldn’t hurt. I ended up doing my own research and taking DHEA as well as other supplements and my cycles have improved the longer I have been taking the supplements, although I'm not sure if it is the DHEA or something else. I am personally doing a lot to try to improve egg quality, as far as diet, exercise, supplements, acupuncture, yoga, meditation and herbs and educating myself about avoiding fertility harming toxins, and having emotional support of close friends (who have gone through IVF) and family. My second and third cycles were also a lot easier for me mentally since I had been through it before and knew what to expect and was much more adept at administering the medication.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer is a great doctor and you are in good hands. My advice is more in general about IVF: Be sure to have a lot of support from friends and family. Take time to nurture yourself, and educate yourself about IVF so you know what questions to ask. Take the time to educate yourself on what diet, exercise, lifestyle and supplement changes you can implement to improve egg quality because there is a lot you can do. "The Infertility Cure" and "It Starts With The Egg" are good resources. The CCRM fertility supplement list is also helpful.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
IVF#1: For my first round of IVF, my protocol was 325 to 400 iu Gonal-F for the first 5 days, then 250iu Gonal F, 150iu Menopur and 1 vial Cetrotide for the next 5 days, and HCG trigger on day 11. I only developed 5 follicles, mostly on my left side, which was not as good a response as we thought I’d have. However, Dr. Chung did my retrieval and we were able to get 7 eggs. All 7 eggs were mature, 5 fertilized and we transferred 4 embryos on day 3 by Dr. Schattman. Dr. Pfeifer said that most of the embryos had fragmentation, so it would be best to transfer them on day 3 since it didn’t look like they’d survive to day five. The four that were transferred were one 10 cell, and three 8 cell. One of them was grade 1.5 (which is the highest) and the other 3 were grade 3 which are “so-so” quality. The cycle failed and I spoke to Dr. Pfeifer about what we could do to improve the next cycle. She said it was remarkable that all of my eggs were mature, even though I had some follicles under size 10 and 11 and that she’d trigger me earlier next time, with a lead follicle between the size of 16 to 17, since my eggs appear to mature at a smaller follicle size. She said she also would have me start Menopur sooner. She explained that they aim to have 90% of the eggs be mature. She said this could help with the egg quality because if you are triggered too late the quality could decline. Later on in my research, I learned that there are studies proving that older women usually do much better when they are triggered at a smaller follicle size. IVF#2: I started taking micronized DHEA (25mg 3x a day) along with other supplements 2 to 3 months before my 2nd IVF. I also saw a fertility acupuncturist 1 to 2x a week who prescribed me custom herbs to take before and after ovulation, did yoga regularly, and I tried to cut down on exposure to bpa/phthalates/fragrances, the use of household plastics and plastic food containers/water bottles. I had a better response for IVF #2. My protocol was 300iu Gonal-F and 150iu Menopur daily, with Cetrotide added mid-cycle. When I triggered, I had 9 follicles (6 on the right and 3 on the left) – which was 4 more than I had with IVF #1. On the morning of my trigger my follicles on the right were size 17.8, 16.8, 16.6, 15, 14, 11.4, and on the left they were size 15.3, 14 and 14 and my E2 was 1944. However, only 7 eggs were retrieved by Dr. Kang. 5 of the eggs were mature and 4 fertilized but they didn’t have the fragmentation that embryos had during my first cycle. All four were transferred on Day 3 and Dr. Pfeifer did my transfer. We were hopeful, since all 4 embryos were graded 1.5, which is the highest grade, but I didn’t get pregnant. I met with Dr. Pfeifer and I asked her a lot of questions, such as should I be tested for natural killer cells, should we test for dna fragmentation, are there any other tests I should do and should I try an ultrasound guided transfer. She said she didn’t believe in natural killer cells and didn’t think any other tests were needed. She said she didn’t think an ultrasound guided transfer would make a difference, but we could do it next time. Also, she said she was happy with how my second cycle went and would keep my protocol the same, except she would have me use the Estrogen patch before my next cycle. IVF#3: I had my 3rd cycle of IVF two months after my second cycle and it was the best so far. The number of eggs retrieved doubled, and the number of fertilized eggs tripled compared to my previous cycle. My protocol was the same as IVF#2 except I took the estrogen patch 6 days before I started stims, changing it every other day. My AFC on day 1 of my period was 12, with 6 follicles on the left and 6 on the right. After 10 days of stims, the morning of my trigger I had 9 follicles, 4 on the right (size 16.3, 16.2, 14.5, 12.5) and 5 on the left (size 17.6, 16.8, 15.2, 17.5, 14.6). My lining was 11-12 and E2 was 2440. I was triggered with 5,000 HCG. Dr. Kligman did my retrieval and 16 eggs were retrieved, 13 were mature and 12 fertilized. This was amazing considering I never had more than 7 eggs retrieved or 4 eggs fertilize. Dr. Pfeifer was surprised with the results since my response was significantly better with virtually the same protocol. This was the first time I had enough eggs to push to day 5. On day 5, I transferred 2 blastocysts grade 3AB and 2.5AB via a fresh ultrasound guided transfer by Dr. Chung, with a visiting doctor from Taiwan present. On day 6, I was told I had four extra blasts which were PGS tested. Two weeks later I was told that 2 were normal and one was mosaic, and I had the option of knowing the genders. Unfortunately, the fresh transfer was not successful but I am feeling hopeful after my recent follow up appointment with Dr. Pfeifer. She said she expects a 60% success rate for each frozen embryo and would recommend a single embryo transfer, and she is encouraging me to do a number of tests that should improve my chances for success. I did a lot of research on questions to ask and tests to do after a failed IVF cycle. I asked if I should do a saline sonogram (to check for fibroids), hysteroscopy, endometrial biopsy/scratch, endometrial receptivity array, and be tested for an infection or blood clotting disorders. Dr. Pfeifer said I should do an saline sonogram (between day 6 and day 10 of my cycle) and depending on the results, we would or would not do a hysteroscopy. She discussed the endometrial biopsy/scratch and endometrial receptivity array and said that it could possibly aid in implantation. However, since I had irregular cycles in the past, I would need to do a mock cycle with estrogen and progesterone prior to doing this test, so I'd have to wait another month before I could do this test since I need to start taking the estrogen on day 2 of my period. She didn't think I was not getting pregnant because of an infection since my white blood cell counts are normal, but she agreed to have my blood tested for clotting issues. She was so pleased with my improvement in more than doubling the number of eggs retrieved and the significant improvement in egg quality that she took notes as I shared with her what I did differently. I told her that I continued with acupuncture and yoga which I strongly believe contributed to stress reduction, and that my husband also made positive changes in lifestyle and also took supplements which I found supportive. I shared with her a very long list of supplements that I had been taking after the first failed cycle, including 500mg of Ubiquinol, 100mg of Pycnogenol, 75mg of DHEA and several others. I stopped taking certain supplements during stims and in the two week wait. I continued to try to avoid exposure to bpa and other toxins. I started doing more cardio and meditation, changed my diet to include more protein and good fats and less carbs and less gluten when possible. I also incorporated more warm, cooked foods, especially vegetables and bone broths. I tried to keep my carb intake under 40% but it realistically ended up in the range of 35% to 45%. I cut out caffeine except for chocolate. I had dark chocolate frequently and I cut down on alcohol except for a few glasses of wine on a few occasions socially. Dr. Pfeifer believes that diet, exercise and sleep are all very important to one's overall health and she encouraged me to keep doing what I am doing.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
A well oiled machine. At the Tribeca office, I usually arrived between 7:45am and 8:10am and I never waited more than 15 minutes. Usually it was 5 minutes or less. At the York Ave. office, I usually arrived around 7 to 7:30 and the wait was also minimal. I learned my lesson that if you arrive after 8am at York Ave. you may need to wait a long time.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
4 rounds of IUI plus 2 rounds of IVF totaled $48,000. I paid about $13,000 out of pocket after $35,000 in fertility benefits/insurance was used ($25,000 for treatment and $10,000 for medication). Note that fertility medication for the first round of IVF cost approximately $11,500 with insurance covering the first $10,000. When you use insurance, the prices of the drugs are somehow inflated. For the second round of IVF, I purchased the same amount of fertility medication, but since I was paying out of pocket, it only cost around $4,000 instead of $11,500. I do not have the total costs for the third IVF cycle yet.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
For a 40 year old woman, she would recommend transferring up to 4 embryos for a fresh day 3 transfer (untested), up to 2 on a day 5 fresh transfer (untested), and 1 PGS-tested normal embryo for a frozen transfer.
9
Doctor
Samantha Pfeifer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
38
Treated
2018
Success with this Doc
?
Treatment
1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
7
The clinic [Weill Cornell ] moves quickly. This is both a good thing and a bad thing. It's good if you need to get to work, but bad if you don't want to feel like a number. Always be prepared with your questions or you will be rushed out the door...There is one nurse who is not very compassionate and extremely rude on the phone. She talks quickly and becomes irritated if you ask questions for clarification.
+ Read more
Age
38
Treated
2018
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
7
Describe your experience with Weill Cornell Medical College.
The clinic moves quickly. This is both a good thing and a bad thing. It's good if you need to get to work, but bad if you don't want to feel like a number. Always be prepared with your questions or you will be rushed out the door.
During treatment, were you treated like a number or a human with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschlag is a very kind doctor and will answer any questions, but you have to ask the questions or your time with him is limited and not filled with much information. At each appointment he scrolls through your files quickly, before speaking to you. It made me feel like he wasn't very familiar with my case. It would have made me feel more comfortable if he did that before entering the room or at least explained what he was looking at and why to make me feel more at ease.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Loraine )
There is one nurse who is not very compassionate and extremely rude on the phone. She talks quickly and becomes irritated if you ask questions for clarification. She acts as if you should know and understand everything she is spitting at you. My first interaction with her was very unpleasant and I hung up crying. I left a message for a call back, because you never get a live person, and she never called me back, which was extremely stressful with the time sensitive nature. I then had to wait another month, which was fine because she stressed me out so much, I felt completely overwhelmed and needed to take some time to process everything. Every interaction with her has been unpleasant and I have felt dismissed. I explained to her that I needed a specific pharmacy for my insurance to cover the medications and she claimed, "We never had that conversation." My prescription was called in to the specific pharmacy, after being called into a different one, so obviously we had a conversation about it. She was very curt on the phone, which makes a stressful time even more stressful. She was also very rude with me when I asked if my file mentioned to try and call after 3:00pm, because I'm a teacher. She made it clear that that's not always going to be possible. I said I understood that, I just wanted to know if it was in my file because I had asked the doctor's assistant to make a note of it. She is so quick to talk over you and doesn't hear what you're asking. She has taken an already stressful time in a woman's life and made it much more stressful, which is terrible. Just because she deals with this everyday and it is easy for her, she needs to understand that this is overwhelming and patients have questions. It was a very upsetting experience. That being said, Dr. Goldschlag's assistant, Shanise, is lovely and has gone above and beyond to make sure my questions get answered and that I feel comfortable with the process. I mentioned my interaction with the nurse and how upsetting it was to feel invisible and dismissed and she really stepped up and has helped with the process. She told me that I should always contact her directly and she will get my questions to the right place and get back to me with the necessary information. After our conversation I even got a call from the doctor, which I didn't even ask for. It remains stressful that no one answers the phones and you need to leave a message, but Shanise will get back to you within 2 hours.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
How was your experience with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschlag is a very kind doctor. He is very quiet when he talks. That quietness and calmness definitely puts you at ease a bit, but with all of the machines running, it can be difficult to hear him at times. He doesn't explain much or provide you with much information other than, "You'll hear from a nurse later with instructions." If you have questions, he will answer them and give you the time you deserve, but sometimes on the spot it can be overwhelming and you're not necessarily sure what your questions are. I wish he was more thorough when in the room, so that questions didn't arise when you left because getting in contact with a nurse, or him, is difficult. You always get a machine.
What's one piece of advice would you give a prospective patient of Dan Goldschlag at Weill Cornell Medical College?
Come prepared with questions to avoid playing phone tag. Also, have patience because you will never get a live person on the phone. You have to leave a message and receive a call back. If answering the phone at your job is difficult, this can feel very stressful.
Describe the protocols Dan Goldschlag used in your cycles at Weill Cornell Medical College and their degree of success.
My cycle hasn't started yet, but I have been prescribed: estrogen patches for before my period to suppress my ovaries Gonal menopur HCG Leuprolide z pack Cetrotide
Describe the costs associated with your care under Dan Goldschlag at Weill Cornell Medical College.
Should be around $10,000
6
Doctor
Dan Goldschlag
Communication
Trustworthiness
Compassion
Explained risks
7
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
22 - 23
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Male Factor
9
It is a very well run place [Weill Cornell], where you truly feel like you are in the right place to accomplish your goals. The atmosphere can be off-putting at times...I have a hard time with them [nursing staff]. I always feel like i am bothering them, and when they call me with results or instructions I'm just another thing on their list to cross off...needed a specific med to be called in and i specifically left a message for a nurse to do so, or to at least call me back and neither of those happened.
+ Read more
Age
22 - 23
Treated
2017 - 2018
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Male Factor
9
Describe your experience with Weill Cornell Medical College.
It is a very well run place, where you truly feel like you are in the right place to accomplish your goals. The atmosphere can be off-putting at times, and the nurses may not be exactly how you want them to be, but at the end of the day it is a place where I feel my dreams are possible despite our fertility challenges.
During treatment, were you treated like a number or a human with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschlag himself is extremely nice and sympathetic to the challenges one faces during this time. Although he is not particularly mushy or compassionate, he does come across as very very understanding and positive. My husband and i found his positive energy to be quite infectious. Even when he had to break bad news, i felt that he was holding my hand through it and validating my emotions. However- the overall feel of the Cornell Reproductive office is very much like a factory, causing you to feel like a number. Although the nurses are nice, sometimes they seem like robots and i felt like i was bothering them whenever i had a question. It often feels like you are just a box they are checking off their list. Dr Goldschlag makes you feel more human, but for the rest of it you tend to feel like a number.
Describe your experience with the nursing staff.
I have a hard time with them. I always feel like i am bothering them, and when they call me with results or instructions I'm just another thing on their list to cross off. I wish I was given one person to reach out to from the very beginning (not just for those who are on IVF...anyone going through this needs help not just IVF patients) who would make me feel comfortable and free to ask any questions to.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
How was your experience with Dan Goldschlag at Weill Cornell Medical College?
He is so positive that it really causes you to become just as positive as well. Its not "if you get pregnant", he says "when you get pregnant". He is very calm and very honest. You can really tell and feel that he wants to hear what is on your mind and how you are coping. He takes the time to explain every thing about the process to you and calls back his patients. No matter how big the matter, he wants you to feel that you can reach out to him no matter what. The only negative is that he isn't overly friendly with his patients. Your relationship with him is strictly about your goal, with minimal small talk. He shows his sympathy as best he could and you can tell he is trying but he would not be described as a warm doctor.
What's one piece of advice would you give a prospective patient of Dan Goldschlag at Weill Cornell Medical College?
Be prepared for the atmosphere of the office. You feel like a number in a fast paced factory and that s just the way its gonna be.
Describe the protocols Dan Goldschlag used in your cycles at Weill Cornell Medical College and their degree of success.
I was put on the estrogen patch to help my ovulation window be extended during the diagnostic tests and processes. There hasn't been much other treatment involved as we quickly learned my husband has male infertility and the only option for us would be IVF which isa journey we have not yet embarked on.
Describe the costs associated with your care under Dan Goldschlag at Weill Cornell Medical College.
It is very expensive and insurances usually do not cover fertility associated treatments
7
Doctor
Dan Goldschlag
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
41 - 42
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI, 2 IVF, Donor Sperm
Diagnosis
8
like the fact that the clinic [Weill Cornell] has multiple locations so it makes it easy to go to the daily appointments. I like that there are many nursing stations to take bloodwork but also wish for a bit more privacy...After my D&C, no one called me for the biopsy results until I realized it 3 weeks later. After blood work from the D&C, nurse forgot to call me until I called them the next week realizing I never got the results and didn't know if I needed to go in or not.
+ Read more
Age
41 - 42
Treated
2017 - 2018
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 2 IVF, Donor Sperm
Diagnosis
8
Describe your experience with Weill Cornell Medical College.
I like the fact that the clinic has multiple locations so it makes it easy to go to the daily appointments. I like that there are many nursing stations to take bloodwork but also wish for a bit more privacy.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
When I had one on one meetings with Dr. Pfiefer, she always made me feel like a human and not a number. She was attentive and up to date on what was going on with me. When I dealt with the nurses at time, I felt like a number.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline Iwu)
For the most part, the nursing staff was good overall. It was nice that someone (not the main nurse) would call you back in a timely manner. There were a few times they did not call back or forgot to after some results but it wasn't during the IVF cycle. The only issues I really had was trying to have the nurse understand the prescriptions authorization process which was different than just sending it to a pharmacy, etc.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call with results
  • Provided conflicting information
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer has a very direct approach to explaining things with good bedside manners. There were times where I felt she could do better in explaining the whole picture or long term impact of my treatments. For example, when she mentioned harvesting more eggs sooner rather than later, I didn't realize the long term impact and timing of all the IVF cycles
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Be prepared with questions but also asking about the timing of each treatment plan.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
1. Both IUI used Clomid and HCG shot - negative pregnancy results 2. IVF Cycle 1 & 2 use the same protocol except cycle 2 had 1 day less on hormones Gonal-F - Total 900IU - 4 pens: 450mg for 4/5 days then decrease as close to retreival Centrotide - 6 Kits Menopur - 10 vials Chorionix Gonad (HCG shot) 3. IVF Cycle 1 resulted in 2 frozen transfers (1 embryo at a time), both transfer took Progesterone vaginal inserts - both transfer resulted in negative pregnancy 4. IVF Cycle 2 was a Day 3 fresh transfer so took Progesterone oil. Transferred 3 embryos, pregnant with 2 and miscarried at 8 weeks
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
There was a set time for monitoring and bloodwork. You learn quickly what times to go in and to avoid due to "morning traffic". It was fine and the timing was ok that I got to work on time.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
My out of pockets cost for 2017 was $14,366. Healthcare benefits was exhausted since last IVF. Medications ~$5,000 out of pocket IVF Fees ~10,000 out of pocket (last IVF I paid $5000 out of pocket as benefits were exhausted) PGS Fees ~2,000-5,000 (depending on number of embryos tested) 1st IVF, I paid for 7 embryos to be tested and did not have any tested on 2nd round Hospital Fees ~1,000 (paid twice for each egg retrieval Other Dr Visits/Lab Work ~2,000 out of pocket after insurance
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Because I have never been pregnant before, my hormones levels and reserve was good, my doctor suggested to transfer 1 embryo at a time. Looking back, I would have transferred 2 (because that is all I had at the time). I ended doing a fresh transfer with 3 embryos in my 2nd IVF cycle.
9
Doctor
Samantha Pfeifer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 4 IVF
Diagnosis
Unexplained
9
While I theoretically had a primary nurse [at Cornell], I spoke to someone different every other day. There was very little continuity in terms of my nurses, which was frustrating. If I left a message for a specific nurse, someone else would call me back. i felt like I had to stay on top of every detail b/c none of the nursing staff was consistent who I was dealing with.... If you're looking for hand holding, this isn't the place to get it.
+ Read more
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 4 IVF
Diagnosis
Unexplained
9
Describe your experience with Weill Cornell Medical College.
Cornell is truly one of the best. They are efficient, they are friendly, they are professional and they get results. If you're looking for hand holding, this isn't the place to get it. The nursing staff is overwhelmed, so you have to be persistent. They don't use email, which can be really annoying if you have a quick question. I found the doctors to be cutting edge, thoughtful and very professional. I really appreciated that they don't take a one size fits all approach and tailored the protocol to me and my specific challenges. After seeing 2 other doctors at 2 other practices, Cornell was the only place where we ended up having success.
During treatment, were you treated like a number or a human with Glenn Schattman at Weill Cornell Medical College?
While Dr. Schattman has a ton of patients, he made a real effort to do my scans each morning, especially since we were from out of town. he answered all of my questions, even when rushed, and always called me back within 24 hours.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Shakira)
While I theoretically had a primary nurse, I spoke to someone different every other day. There was very little continuity in terms of my nurses, which was frustrating. If I left a message for a specific nurse, someone else would call me back. i felt like I had to stay on top of every detail b/c none of the nursing staff was consistent who I was dealing with.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call with results
  • Provided conflicting information
How was your experience with Glenn Schattman at Weill Cornell Medical College?
Dr. Schattman, while very busy, was always responsive when we reached out to him--and had a very concrete plan in place for me within 20 minutes of us meeting. He tailored my protocol to me, instead of just doing the same thing he does with every patient, which I appreciated.
What's one piece of advice would you give a prospective patient of Glenn Schattman at Weill Cornell Medical College?
Come prepared with questions--appointments go really quickly and Dr. Schattman will be in and out super quickly. He's not going to take 20 minutes to chit chat with you. if you have questions, make sure to have them ready to go when you see him.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Monitoring appointments were surprisingly efficient--The earlier you arrive at Cornell, the faster you'll get through monitoring. Since we were cycling out of town, getting results from our DC clinic to NY seemed way more challenging than it should have been. But once we got to NY, everything ran pretty smoothly. I never had to wait more than 30 minutes or so in the morning, so getting to work on time was not an issue.
Describe the costs associated with your care under Glenn Schattman at Weill Cornell Medical College.
We paid out of pocket for this cycle--as we had maxed out our insurance allowance of 25K. The medication was around 5K plus another 13K for the IVF cycle (including monitoring, hospital fees, ICSI, embryo freezing). For our frozen transfer, we spent another 4K for the actual monitoring, medication plus an ERA which Dr. Schattman wanted us to do before the transfer.
Describe Glenn Schattman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr. Schattman allowed us to decide whether to transfer 1 vs. 2 embryos--he gave us the pros and cons and I appreciate that he gave us all the information we needed to make the decision.
9
Doctor
Glenn Schattman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
?
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
Clinic [Weill Cornell- Tribeca] is clean, up to date, and you are in and out in 10-15 min. Sometimes you have to go to there uptown office and they are just as fast. There is a nurse always available if you need to speak to one... Nursing staff was very helpful and always a phone call away. They always called you when you went in for monitoring that day.... Daily monitoring at the office was required to see how well i was progressing. I am currently in the 2ww. If the Dr doesn't reach you his nursing staff always do.
+ Read more
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
?
Race
Middle Eastern
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Weill Cornell Medical College.
Clinic is clean, up to date, and you are in and out in 10-15 min. Sometimes you have to go to there uptown office and they are just as fast. There is a nurse always available if you need to speak to one.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr Reichman has excellent bedside manners. He makes sure his patients are comfortable. He does not sugarcoat anything and gives you realistic outcomes.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hannah )
Nursing staff was very helpful and always a phone call away. They always called you when you went in for monitoring that day.
How was your experience with David Reichman at Weill Cornell Medical College?
Dr Reichman is always reachable via email which is great. He will answer you within 24-48 hours. He is compassionate and understanding. His approach to treatment is very straightforward and he explains everything step by step. He is a wonderful doctor
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
If you have any questions, even if you feel they are "stupid" questions, don't hesitate to ask. He will always answer. No question is stupid when dealing with infertility
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
We started with IUI first, On my second IUI cycle i was pregnant with multiples but miscarried 8 weeks later. The Dr was very hopeful that of we did more IUI's we might have another chance. I took clomid every cycle. Finally after the 6th cycle we decided the next step would be ivf. The Dr explained the entire process, medications and adjusted during the cycle if needed. Daily monitoring at the office was required to see how well i was progressing. I am currently in the 2ww. If the Dr doesn't reach you his nursing staff always do.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
IUI was covered under insurance but ivf fresh cycle ranged from $10-12,000. Additionals would be icsi ($2,500) or assisted egg hatching ($1,800), also PGS testing varied ($3,000-8,000)
10
Doctor
David Reichman
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Male Factor, Unexplained
8
The strengths of this clinic [Weill Cornell] are in organization, care, available hours, knowledgeable staff, respect of patients. It weaknesses are in not working to understand the root of the issue and also in not recognizing and recommending holistic treatment... I talked and dealt with a few different nursing staff throughout my time with Dr. Kang and they were all great. Very kind, compassionate, and knowledgeable. Any time I had a question, they would get back to me that same day.
+ Read more
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
No
Race
European, Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI
Diagnosis
Male Factor, Unexplained
8
Describe your experience with Weill Cornell Medical College.
The strengths of this clinic are in organization, care, available hours, knowledgeable staff, respect of patients. It weaknesses are in not working to understand the root of the issue and also in not recognizing and recommending holistic treatment.
During treatment, were you treated like a number or a human with Hey-Joo Kang at Weill Cornell Medical College?
Dr. Kang was very caring and took time to explain every step to me and my husband. The only time I felt like a number was when she would ask if we had any questions and that's because it felt like she was ready to leave the room at that point and hurriedly answered our questions.
Describe your experience with the nursing staff.
I talked and dealt with a few different nursing staff throughout my time with Dr. Kang and they were all great. Very kind, compassionate, and knowledgeable. Any time I had a question, they would get back to me that same day.
How was your experience with Hey-Joo Kang at Weill Cornell Medical College?
Dr. Kang is very knowledgeable and took time to go through each step and potential options with me and my husband. We could tell that she really cared about helping to make us parents. The only frustration was trying to talk with her about diet and supplements. She gave the impression that supplements and diet played no role in helping our chances of conceiving. I wish doctors would take a more holistic approach to treatment.
What's one piece of advice would you give a prospective patient of Hey-Joo Kang at Weill Cornell Medical College?
I would say to expect that Dr. Kang gets right to the point and will work with the patient to find the best course of treatment. But if the person is looking for her to seek the root of the infertility problem, Dr. Kang may not be the right choice.
Describe the protocols Hey-Joo Kang used in your cycles at Weill Cornell Medical College and their degree of success.
Prior to working with Dr. Kang, we had worked with another reproductive endocrinologist who had us go through two rounds of IUI. Dr. Kang explained that we had the option of trying more IUIs or going straight to IVF. We decided to do more rounds of IUI and Dr. Kang suggested we use Clomid with a trigger shot. The first round didn't work. Dr. Kang noticed that I only produced one egg with Clomid so she wanted to switch over to a more aggressive prescription (the name escapes me now). My insurance rejected covering the prescription, though, so instead Dr. Kang increased the dose of Clomid. The second round of IUI worked and we learned we were pregnant. Unfortunately, my HCG levels were not doubling as they should; we learned that there were two blighted ovums. I miscarried at twelve weeks. Dr. Kang saw me getting pregnant as positive and decided to try another round of IUI. The third round didn't work. At this point, Dr. Kang said it was time to move on to IVF. Unfortunately, my insurance didn't cover IVF, but my husband's did. We had to wait until December 2017 to enroll in his insurance (this was around Sept of 2017). While we were waiting, we decided to continue with IUIs and we started another round. Right before we went in to do the procedure, we learned that my insurance wasn't going to cover the IUIs anymore so we ended covering the costs for it and unfortunately that round didn't work either. Since my insurance declined to cover any more rounds, we decided to keep trying on our own while we waited to join my husband's insurance. In December, my husband learned that his company was joining a new insurance provider and that they do not cover IVF at all. We were devastated. We don't have $15K so we're currently saving up and in the meantime trying on our own. Once we have the money saved, we'll get going with IVF but we're not sure it will be with Dr. Kang because I have just switched jobs and am now up in the Bronx -- a little tough to get down to Weill Cornell in NYC on a daily basis.
Describe the costs associated with your care under Hey-Joo Kang at Weill Cornell Medical College.
Most costs were covered by insurance so it was mostly the co-pay of $40 plus co-pay of medications which was around $15 for Clomid and $75 for the trigger shot. When my insurance didn't cover one of the IUI treatments, everything (sperm washing, IUI procedure, medications, co-pays, etc.) cost around $900.
8
Doctor
Hey-Joo Kang
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
37
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
8
Love having the Tribeca office available for most appointments but going to the UES location for weekend monitoring early in the morning and for the IUI was much less convenient. The UES office also doesn't really explain what you need to do and where you need to go for IUI ...blood tests always seem to go quickly and waits are not long for AM monitoring...Crystal and Rosie, Dr. Pfeifer's nurses are kind, responsive, and well-organized as is Hiral, her medical secretary.
+ Read more
Age
37
Treated
2018
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
8
Describe your experience with Weill Cornell Medical College.
Love having the Tribeca office available for most appointments but going to the UES location for weekend monitoring early in the morning and for the IUI was much less convenient. The UES office also doesn't really explain what you need to do and where you need to go for IUI - for example, sign in on 6th floor, then wait on 7th floor for husband's sample to be prepared, then carry it back down to 6th floor and check back in. That said, blood tests always seem to go quickly and waits are not long for AM monitoring.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
While some of the nurses treated me like a number, Dr Pfeifer treated me like an individual. She was kind, straightforward, remembered my case,in most cases performed my sonograms and often called me with results (though not regular monitoring for IUI.)
Describe your experience with the nursing staff.
Crystal and Rosie, Dr. Pfeifer's nurses are kind, responsive, and well-organized as is Hiral, her medical secretary. The nurses who called with my daily monitoring weren't as compassionate and I literally had to beg them to stay on the phone with me to answer a few basic questions about the timing of my first IUI.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer was kind in how she explained my results and what we'd try next. After a few losses when trying naturally she seemed to be in my corner and wanted to see me pregnant. She didn't perform my IUI but saw me for my ultrasounds (except for weekend monitoring.)
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
She had me take 100 mgs of clomid on cycle days 4-8, trigger shot on day 12 and IUI on day 13. I will take progesterone suppositories day 17 until negative pregnancy test (or continue on progesterone if pregnant.) Currently waiting for the results.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
My insurance covers most testing and the IUI. I've paid $30 copays for some visits and for some of the drugs. I think I also paid for the trigger shot.
8
Doctor
Samantha Pfeifer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
41
Treated
2018
Success with this Doc
10 Eggs Frozen
Treatment
3 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
0
[Weill Cornell] is the least patient centered practice I have ever come across. During my stims and monitoring I never once saw or spoke with the same tech, nurse or doc twice...On two days I waited over 90 minutes for monitoring. There were literally no seats available in the waiting room...On the day after you trigger, you have to show up at 6:30 in the morning with everyone who is being retrieved the next day. You sit at a conference table with everyone and one by one they take you back for bloodwork and to sign consents- again with whomever is on call. The once everyone has gone you are supposed to sit in a class and go over paperwork together. There is no concern from them if you’ve done this before and therefore don’t need to hear things you already know, and no effort made to separate the fresh from the frozen transfers- because you don’t actually need the same info for those 2 situations.
+ Read more
Age
41
Treated
2018
Success with this Doc
10 Eggs Frozen
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
3 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
0
Describe your experience with Weill Cornell Medical College.
CRM treats women like cattle. You are absolutely a number to them- not a person. It is the least patient centered practice I have ever come across. During my stims and monitoring I never once saw or spoke with the same tech, nurse or doc twice. Some of the docs looked so young I wasn't sure if they were med students. I was getting ready to offer to do my own ultrasound.... There was a range of nice and pleasant people, and then some who could barely be bothered to introduce themselves. Then you have to wonder, though measuring follicles is probably a fairly rote skill, there has to be some variance from person to person. If your actual doc is using these measurements and your bloodwork to make choices about your treatment and there's no consistency, it can have a negative impact. In other clinics there is usually 1-2 docs, maybe 3, doing the measuring and during teh rotation you eventually see your own. This was literally a different person every day. On two days I waited over 90 minutes for monitoring. There were literally no seats available in the waiting room. But My REAL beef is for how they handle pre- op and retrievals. On the day after you trigger, you have to show up at 6:30 in the morning with everyone who is being retrieved the next day. You sit at a conference table with everyone and one by one they take you back for bloodwork and to sign consents- again with whomever is on call. The once everyone has gone you are supposed to sit in a class and go over paperwork together. There is no concern from them if you’ve done this before and therefore don’t need to hear things you already know, and no effort made to separate the fresh from the frozen transfers- because you don’t actually need the same info for those 2 situations. They don’t care. I left the class but not before the nurse told me, “If you screw this up we’ll cancel you.” Nice. Then the actual day of retrieval, I was asked to show up at 7am. My trigger was 10PM so I know there’s no way they’re doing my procedure before 9AM. But they make you come early for their convenience and to keep the factory flowing. When you arrive you have to change into hospital pants, robe, gown etc and then sit in the waiting room with EVERYONE ELSE who is there for the same procedure- this includes the women as well as their partners, their parents, whomever they have brought. There is absolutely NO PRIVACY- which has got to be a HIPPA violation. After I got the IV put in I sat for another hour and waited for my turn. I literally heard the nurse at the desk say “ I have numbers 1-6 checked in.” They literally count you as a number. When it is your turn you go in with a group of 3 women. They seat you in another tiny waiting room where you have the option to ignore the people you’re sitting there with, or engage in conversation. Either way, it is a forced situation. The anesthesiologist comes in to go over your stuff in complete earshot of the other 2 people sitting there. Again, no privacy. And then you go back and have the procedure. You wake up in recovery and they as soon as you can sit up and talk they’re pushing you out to make room for the next. I was happy to get out of there quickly, but if you are someone how doesn’t do well with anesthesia, you gotta wonder how that would go. Again, Dr. Davis is a lovely person. The clinic is the pits. There are so many options in NYC why put up with this?
During treatment, were you treated like a number or a human with Owen Davis at Weill Cornell Medical College?
My issue is not with Dr. David but rather with CRM as a clinic. Dr. Davis was a lovely and kind human and seems like a great doc. I actually never saw him at all through my entire cycle except for the retrieval, which was just luck of the draw. But he was very responsive by phone- no email... CRM treats women like cattle. You are absolutely a number to them- not a person. It is the least patient centered practice I have ever come across. During my stims and monitoring I never once saw or spoke with the same tech, nurse or doc twice. Some of the docs looked so young I wasn't sure if they were med students. I was getting ready to offer to do my own ultrasound.... There was a range of nice and pleasant people, and then some who could barely be bothered to introduce themselves. Then you have to wonder, though measuring follicles is probably a fairly rote skill, there has to be some variance from person to person. If your actual doc is using these measurements and your bloodwork to make choices about your treatment and there's no consistency, it can have a negative impact. In other clinics there is usually 1-2 docs, maybe 3, doing the measuring and during teh rotation you eventually see your own. This was literally a different person every day. On two days I waited over 90 minutes for monitoring. There were literally no seats available in the waiting room. But My REAL beef is for how they handle pre- op and retrievals. On the day after you trigger, you have to show up at 6:30 in the morning with everyone who is being retrieved the next day. You sit at a conference table with everyone and one by one they take you back for bloodwork and to sign consents- again with whomever is on call. The once everyone has gone you are supposed to sit in a class and go over paperwork together. There is no concern from them if you’ve done this before and therefore don’t need to hear things you already know, and no effort made to separate the fresh from the frozen transfers- because you don’t actually need the same info for those 2 situations. They don’t care. I left the class but not before the nurse told me, “If you screw this up we’ll cancel you.” Nice. Then the actual day of retrieval, I was asked to show up at 7am. My trigger was 10PM so I know there’s no way they’re doing my procedure before 9AM. But they make you come early for their convenience and to keep the factory flowing. When you arrive you have to change into hospital pants, robe, gown etc and then sit in the waiting room with EVERYONE ELSE who is there for the same procedure- this includes the women as well as their partners, their parents, whomever they have brought. There is absolutely NO PRIVACY- which has got to be a HIPPA violation. After I got the IV put in I sat for another hour and waited for my turn. I literally heard the nurse at the desk say “ I have numbers 1-6 checked in.” They literally count you as a number. When it is your turn you go in with a group of 3 women. They seat you in another tiny waiting room where you have the option to ignore the people you’re sitting there with, or engage in conversation. Either way, it is a forced situation. The anesthesiologist comes in to go over your stuff in complete earshot of the other 2 people sitting there. Again, no privacy. And then you go back and have the procedure. You wake up in recovery and they as soon as you can sit up and talk they’re pushing you out to make room for the next. I was happy to get out of there quickly, but if you are someone how doesn’t do well with anesthesia, you gotta wonder how that would go. Again, Dr. Davis is a lovely person. The clinic is the pits. There are so many options in NYC why put up with this?
Describe your experience with the nursing staff.
I never saw the same nurse tiwce so I can't really comment. I find it aggravating that they ONLY do instructions over the phone and don't haev any online portal or email access which literally every other clinic does now. They are stuck in the 1980s. you can pay cash to have a nurse come to your home and do the trigger shot if that is something you need help with. And Dr. Davis's secrretary, Tramaine, is AMAZING! She is so nice, so organized and so responsive. Can't say enough good things about her.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call with results
  • Failed to convey critical information
How was your experience with Owen Davis at Weill Cornell Medical College?
I met with Dr. Davis once in person and had a very nice conversation with him. He understood my concerns and was very willing to let me freeze up front, which I pushed to do, prior to a fresh transfer. They wil freeze on Day 1 which is different from a lot of places. He was open to me saying I wanted to do a low dose cycle and responsive by phone when I had questions.
What's one piece of advice would you give a prospective patient of Owen Davis at Weill Cornell Medical College?
He's lovely- the clinic is horrible. The pros of Dr. Davis are outweighed by the cons of the actual clinic.
Describe the protocols Owen Davis used in your cycles at Weill Cornell Medical College and their degree of success.
i was given 5 days of clomid at 100mg and then 75 meno adn 150 follistim. I actually only took 50 of the clomid instead of 100 becuase I had just done 2 cycles elsewhere with 50 and 25 clomid and had responded really well. So I jsut did the same thing- but didn't mention it. I knew it would be fine and my eggs retrieved were exactly the same as they have been for the past 2 cycles.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
See above
Describe the costs associated with your care under Owen Davis at Weill Cornell Medical College.
it was around 15K for a freeze up front cycle. I paid out of pocket. Although because it was relatively low dose, the meds were much less expensive.
Describe Owen Davis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
NA- freezing
10
Doctor
Owen Davis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
I felt like [monitoring hours at Weill Cornell Medical College were] a well oiled machine, I chose to go early and never really had to wait more that 15-20min at the most...The clinic handles a large amount of people. I think they do a good job of trying to get everyone in ASAP but of course there are delays and hiccups. Overall i am very happy with my experience. I think the biggest thing to take away is making sure you are ready to manage and handle a lot of questions and express any concerns.
+ Read more
Age
32
Treated
2018
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
Occupation
Accountant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with Weill Cornell Medical College.
The clinic handles a large amount of people. I think they do a good job of trying to get everyone in ASAP but of course there are delays and hiccups. Overall i am very happy with my experience. I think the biggest thing to take away is making sure you are ready to manage and handle a lot of questions and express any concerns.
During treatment, were you treated like a number or a human with Dan Goldschlag at Weill Cornell Medical College?
He understood this was my first Ivf cycle and really tried to explain things as clearly as possible. One day I had a breakdown and he took time to really address my worries and stress.
Describe your experience with the nursing staff.
Nice, pleasant. Promptly called. But again have to be your own advocate.
How was your experience with Dan Goldschlag at Weill Cornell Medical College?
He addressed what we needed to do to get pregnant which is exactly what I wanted to hear. He knew what would be the best course and i trusted him immensely. We chose the path set out for us and i could not be happier. I plan to return to Dr. For our two frozen embryos that made it to blastocyst.
What's one piece of advice would you give a prospective patient of Dan Goldschlag at Weill Cornell Medical College?
You have to be your own best advocate. Doctors have a lot of patients, i put myself in charge and made sure everything happening i was comfortable with. He is wonderful and truly tries to help you achieve your goal of pregnancy.
Describe the protocols Dan Goldschlag used in your cycles at Weill Cornell Medical College and their degree of success.
I have DOR (mild) and my husband and a motility issue. We chose to do IVF given I am 31 and wanted to ensure we could have more children. The dr. Told us our best chances were Ivf with ICSI which is what we we did.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
I felt like it was a well oiled machine, I chose to go early and never really had to wait more that 15-20min at the most.
Describe the costs associated with your care under Dan Goldschlag at Weill Cornell Medical College.
I paid out of pocket for medication with my insurance coverage and the Ivf was covered. I did have some additional fees associated that had to be paid.
Describe Dan Goldschlag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
I
10
Doctor
Dan Goldschlag
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2018
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Endometriosis
10
Very organized - minimal wait times. I never had to wait more than 15 mins, most times I was seen right away. Though you would see a lot of people but clinic [Weill Cornell] really honors the appointment schedule. Everyone from nurses to staff at the front desk have a very personable attitude...Always called the same day with test results and explained them very well, very proactive with appointment scheduling for the next visit
+ Read more
Age
31
Treated
2018
Success with this Doc
Yes
Race
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis
10
Describe your experience with Weill Cornell Medical College.
Very organized - minimal wait times. I never had to wait more than 15 mins, most times I was seen right away. Though you would see a lot of people but clinic really honors the appointment schedule. Everyone from nurses to staff at the front desk have a very personable attitude
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman always explained me everything very patiently, was quite accommodating of my schedule and made sure to give me a personalized treatment. He somehow always remembered every conversation we had over email or in person and it never needed any reminding from my side
Describe your experience with the nursing staff.
Always called the same day with test results and explained them very well, very proactive with appointment scheduling for the next visit
How was your experience with David Reichman at Weill Cornell Medical College?
Dr. David Reichman is the best doctor I ever had, very knowledgeable and skilled. I got success in my first IUI with him. The whole process seemed so much easier than I expected - he was very accommodating of my schedule, on my first visit itself he proactively collected my medical history and always contextualized our conversation in light of every detail I mentioned over email or in person, no extra medicines, no extra blood tests, it was all so perfectly timed that things worked out the first time itself! I can't be more thankful to him.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
Trust Dr. Reichman! The process may itself seem daunting so adding an extra layer of worry wouldn't help.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
When I first met Dr. Reichman, I explained him that my travel schedule may not allow me more than 3 trials and I was fine with going IVF route the first time itself, but Dr. Reichman after carefully reviewing my medical history advised me to try IUI. He clearly explained me the probability of success and time commitment it would require. Before the actual IUI procedure he timed the trigger shot very well such that it worked as per his suggested date and time of the procedure
10
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
39 - 40
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, 4 Egg Freezing, Donor Sperm
Diagnosis
9
Morning monitoring [at Weill Cornell Medical College] takes a long time. I would get there sometimes 45 minutes prior to opening (6:30) so that I could be first and make it to work by 7:30. If you arrive after 6:30 AM, you might be there for an hour...So many cycles that you really have to be on top of things and watch everything yourself. Closely. There were several near misses. Nurses and at times, even other doctors during monitoring try to apply protocol themselves. You have to be vigilant to ensure the plan that your physician set forth is being followed.
+ Read more
Age
39 - 40
Treated
2017 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF, 4 Egg Freezing, Donor Sperm
Diagnosis
9
Describe your experience with Weill Cornell Medical College.
Strengths — Huge number of cycles and success. Weaknesses — So many cycles that you really have to be on top of things and watch everything yourself. Closely. There were several near misses. Nurses and at times, even other doctors during monitoring try to apply protocol themselves. You have to be vigilant to ensure the plan that your physician set forth is being followed.
During treatment, were you treated like a number or a human with Rony Elias at Weill Cornell Medical College?
Dr Elias was extremely attentive and answered all my questions intelligently. He did it ignore, belittle, or minimize any concerns. I think he’s intelligent and caring.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Lisa Artusa)
Lisa Artusa is amazing. So sweet and lovely. Just makes you feel special and never a burden. Reminder of nurses were always nice.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
How was your experience with Rony Elias at Weill Cornell Medical College?
Strengths — answers emails extremely quickly. Objectively assessed my results even when he wasn’t on call — another physician personally mentioned that he called for more information about my ultrasound during morning monitoring one weekend. Weaknesses — clinic can be disorganized and doctors can fall victim to nurses basically trying to apply protocols that don’t always fit — they can’t catch every issue on every patient and still be a functional member of society.
What's one piece of advice would you give a prospective patient of Rony Elias at Weill Cornell Medical College?
Nothing specific.
Describe the protocols Rony Elias used in your cycles at Weill Cornell Medical College and their degree of success.
He uses an estrogen patch prior to he initiation of a cycle in an attempt to keep eggs growing at a similar rate and retrieve more mature eggs. He did a double trigger (lupron/ovidrel or lupron/bHCG) and also at times extends your trigger-retrieval interval to 37 hours based on recent evidence that 1-2 hours of extra in vivo time will better mature eggs.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Morning monitoring takes a long time. I would get there sometimes 45 minutes prior to opening (6:30) so that I could be first and make it to work by 7:30. If you arrive after 6:30 AM, you might be there for an hour.
Describe the costs associated with your care under Rony Elias at Weill Cornell Medical College.
Medications cost a lot. Only $1800 was covered by my insurance. The balance of the treatment was covered and I paid co pays and some residual costs.
Describe Rony Elias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
I transferred 2 embryos. I don’t know what his policy is for other patients.
9
Doctor
Rony Elias
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
42
Treated
2018
Success with this Doc
No
Treatment
Diagnosis
Poor Egg Quality
10
I like the fact that all of them [nurses at Weill Cornell] are on the same page. I did not have a preference because I was confidence in all three of them. They always return my calls and explain the next step...It's clean and welcoming....The wait is not bad especially in the morning...Jessica is very pleasant too. she takes my blood for each visit...She [Dr. Hey-Joo Kang] is very knowledgeable about her field. She is pleasant and takes her time to speak with you especially when you might feel emotional and stress about the process. Even when you do not get to speak with her directly, her staff always call back.
+ Read more
Age
42
Treated
2018
Success with this Doc
No
Race
Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Diagnosis
Poor Egg Quality
10
Describe your experience with Weill Cornell Medical College.
It's clean and welcoming. I am still not clear about the computer in the lobby, because I have never been introduce or told what to do. The wait is not bad especially in the morning. I think Dr. Kang is a super woman because every time I go for my visits, she is there...I always see her by herself and I don't know she does it. The amazing this even though, she is by herself, you do not waste time. By the way, Jessica is very pleasant too. she takes my blood for each visit
During treatment, were you treated like a number or a human with Hey-Joo Kang at Weill Cornell Medical College?
She is very smart and pleasant. She takes her time to speak with me and validates my concerns. She is human and always present...It may not be her, but someone from her office always call back.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Amy Sarah Jenifer- All 3 of them are pleasant people)
I like the fact that all of them are on the same page. I did not have a preference because I was confidence in all three of them. They always return my calls and explain the next step
How was your experience with Hey-Joo Kang at Weill Cornell Medical College?
She is very knowledgeable about her field. She is pleasant and takes her time to speak with you especially when you might feel emotional and stress about the process. Even when you do not get to speak with her directly, her staff always call back. I have gone to another provider for fertility treatment and my experience with her makes me want to complete this treatment. I a m having a very good experience.
What's one piece of advice would you give a prospective patient of Hey-Joo Kang at Weill Cornell Medical College?
Stay on top of your treatment. No such thing as stupid questions. The good thing is Dr. Kang and her team are quick to answer all questions.
Describe the protocols Hey-Joo Kang used in your cycles at Weill Cornell Medical College and their degree of success.
Coming from a bad experience, I just feel refresh with her and I understand my options better than the last experience. One thing I will never forget that she said to me was "have confidence in your body". By the time I saw her, I had given up on my body's ability to produce anything. Now my view of my body is so positive.
Describe the costs associated with your care under Hey-Joo Kang at Weill Cornell Medical College.
My insurance does not cover my treatment, so I will be responsible to the bill. Blood work and regular visits are covered. I will be responsible to pay between $11000-$15000
10
Doctor
Hey-Joo Kang
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Long Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
44 - 45
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 Embryo Freezing, IVF, Surrogacy
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
I felt that the nurse [at Weill Cornell] was not always available and on many questions rerouted me to drDavis for answers. I understand that she was only part time and when I called was most of the time speaking to answering machine. However she did return the calls eventually but not always promptly...Once prescription wasn’t called in time and I had no trigger shot medication on hands. Thankfully their after hours team corrected the mistake in time .
+ Read more
Age
44 - 45
Treated
2017 - 2018
Success with this Doc
?
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 Embryo Freezing, IVF, Surrogacy
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
Describe your experience with Weill Cornell Medical College.
Extremely busy, not always well coordinated, some amazing nurses and some pretty average once. Overall like any other large clinic I had been with - has good and bad sides. Over course of my treatment I really got to know some of the nurses and phlebotomists as well as attending and learned that if you request a certain doctor or attending- most of the time they will see you for your scans and that way there is a feel of some continuity through the treatment. I really like drPasternak - she was thorough and attentive with great reassuring attitude.
During treatment, were you treated like a number or a human with Owen Davis at Weill Cornell Medical College?
The clinic is large, it is always overly crowded during monitoring hours and you can’t help to feel like a number. However when I needed to speak with drDavis he was always available and either answered my questions through email or returned my phone call within a couple of hours.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Katie)
I felt that the nurse was not always available and on many questions rerouted me to drDavis for answers. I understand that she was only part time and when I called was most of the time speaking to answering machine. However she did return the calls eventually but not always promptly.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
How was your experience with Owen Davis at Weill Cornell Medical College?
Doctor Davis was always available to answer questions either by phone or email. He adjusted course of treatment multiple times when I didn’t respond well to stimulation. I have done 3 cycles with drDavis and am still in process of banking embryos for transfer. First transfer didn’t work out but I am still hopeful.
What's one piece of advice would you give a prospective patient of Owen Davis at Weill Cornell Medical College?
Ask many questions and participate in actively in discussing and choosing appropriate protocol. If you can - have your retrieval done by drDavis - his hands are magic and I never had any pain or complications after he has done my procedure.
Describe the protocols Owen Davis used in your cycles at Weill Cornell Medical College and their degree of success.
I had Multiple protocols with various success but Antagonist protocol seemed to work best for me.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Always had huge lines but most of the time pretty efficient unless you neeed yo speak with a nurse- like at the beginning of the cycle and then can spent hours waiting :((
Describe the costs associated with your care under Owen Davis at Weill Cornell Medical College.
The cycle monitoring without transfer was about $9400, but there is a cost of facility for retrieval which is additional $1200. ICSI is about $2500 and additional costs for freezing and storage of embryos. Medications add up to another $4-5K depending on the protocol. After you are gone it all adds up to $20K+
Describe Owen Davis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
I had done multiple transfers as recommended by my doctor since considering my age the chance of having multiples is pretty low.
9
Doctor
Owen Davis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
The monitoring hours [at Weill Cornell Medical College] are very efficient, although the later you come, the longer you will wait-- so if you wanted to be seen quickly, it required that you come earlier. Even during peak times, the longest I was in the clinic during monitoring was probably half an hour...Weill Cornell is well organized "factory" for IVF-- this didn't bother me much because most of the tip clinics in NYC are this way, and the quality of the lab/embryologist and doctors is what you are going there for. That being said, you do have to be very on top of your own treatment to ensure you get what you need.
+ Read more
Age
34
Treated
2018
Success with this Doc
Yes
Race
European
Income
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
Describe your experience with Weill Cornell Medical College.
Weill Cornell is well organized "factory" for IVF-- this didn't bother me much because most of the tip clinics in NYC are this way, and the quality of the lab/embryologist and doctors is what you are going there for. That being said, you do have to be very on top of your own treatment to ensure you get what you need.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer has great bedside manner and made me feel like a patient who deserved to be informed and educated throughout the process, but did not sugar coat things either and gave me straightforward information and assessments of my diagnosis and treatment.
Describe your experience with the nursing staff.
The nursing staff is good, but you have to really be your own advocate as a patient as it is a big clinic and they are managing a LOT of patients. You almost always have to leave messages, so it is up to you to be on top of questions to give them ample time to get back to you.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer gave me every confidence that she was dialed in to what I needed for my personal treatment success and I'm very glad I chose her to guide me through this process. I would definitely recommend her to anyone looking to have a great working relationship with their doctor and be treated as an individual, even within a very large practice.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Understand that despite the fact that Dr. Pfeifer is very personally invested in her patients, it is still up to you to be your own advocate as a patient, especially in a large practice like Cornell--ask questions, follow up with your nursing team and question things that just don't seem 'right' until you feel comfortable.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
Gonal-F, Menopur and Cetrotide with an HcG trigger-- close monitoring to guard against the onset of OHSS.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
The monitoring hours are very efficient, although the later you come, the longer you will wait-- so if you wanted to be seen quickly, it required that you come earlier. Even during peak times, the longest I was in the clinic during monitoring was probably half an hour.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
I have insurance coverage for infertility procedures, so I only paid my insurance deductible and, in some cases, co-payments, as well as PGS testing fees and embryo storage fees.
10
Doctor
Samantha Pfeifer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI, IVF
Diagnosis
Male Factor, Other
10
All of the staff [at Weill Cornell] including the physicians but especially the nurses, phlebotomists, scheduling staff, billing team and other support staff were always kind and compassionate even when we were having a tough day. Lovely waiting room, with very reasonable wait times...The nursing team was exceptional! They always called back, answered emails and never made you feel like you were one of many.
+ Read more
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, IVF
Diagnosis
Male Factor, Other
10
Describe your experience with Weill Cornell Medical College.
All of the staff including the physicians but especially the nurses, phlebotomists, scheduling staff, billing team and other support staff were always kind and compassionate even when we were having a tough day. Lovely waiting room, with very reasonable wait times.
During treatment, were you treated like a number or a human with Owen Davis at Weill Cornell Medical College?
Davis speaks very quickly but is also very thorough. It is obvious that he is very experience and is aware that there is not one or even 10 protocols that work for all patients. The cycles with him feel very individualize to you the patient based on your prior history
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Susan, Katie)
The nursing team was exceptional! They always called back, answered emails and never made you feel like you were one of many.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to inform you of changes in protocol
How was your experience with Owen Davis at Weill Cornell Medical College?
Pros Dr. Davis was generous with his time. After we became his patient, we could schedule a visit with him within a week of when we called for an appointment he also followed up all phone calls to his office and provided time on the phone to answer my questions. Even though Cornell is a group practice, it was obvious that Dr. Davis was making the decisions about the day to day changes in my cycles. He adjusted his schedule so he was the physician who completed the retrieval for both of my cycles with him. While I have not been successful with him and we are moving on to donor eggs, I had the best experience with cycles with him. I felt like an individual patient with him rather than just someone who the standard protocol was not working for them. He was very engaged with adjusting the cycle. We did day 3 transfer, which was not offered by our prior RE, we also tried a co-cultured cycle with him. He was always very truthful in his expectations of success and we never felt like he was trying to sell us or convince of a procedure that he did not believe would potentially improve the cycle. Cons Dr. Davis speaks very quickly. He also tended to be quite technical but that may be because he was aware of my back ground in genetics and health care. He spoke more often to me rather than my husband though my husband was present at all appointments with him.
What's one piece of advice would you give a prospective patient of Owen Davis at Weill Cornell Medical College?
Come in with a list of questions and refer to it during the appointment. You may also want to audio record the sessions
Describe the protocols Owen Davis used in your cycles at Weill Cornell Medical College and their degree of success.
Came to him with two prior IVF cycles with complete arrest of embryos by day 5 and no transfers Cycle 1: birth control start, 75 U menopure, cetrotide and gonal F started on cycle day 5, gonal F low dose and dose progressively decreased. 15 eggs, 13 mature, 10 fertilize, 3 transferred on day 3, remaining embryos arrested by day 5. No pregnancy Cycle 2: endometrial biopsy for co-culture, estrogen patch start, gonal F only, cetrotide and menopure added on day 5, gonal F dosage progressively decrease. 18 eggs, 16 mature, 14 fertilized (all co-cultured), 3 transferred on day 3, remaining embryos arrested by day 5. no pregnancy
Describe the costs associated with your care under Owen Davis at Weill Cornell Medical College.
Consults with Dr. Davis are $600 out of pocket. The uterian sounding is also $600 out of pocket. We had a follow up consult with him that he did not charge for, he also does not charge for phone calls. All cycle costs were covered/ cost based on my insurance which provided some coverage of fertility treatment
Describe Owen Davis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
He was very realistic about our chances with 1,2, 3 embryos. He always made the decision to transfer 3 because of poor quality. We had the conversation that we would reduce if we had a triplet pregnancy. We could have also chosen to put in fewer embryos.
10
Doctor
Owen Davis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
The nurses are super sharp at Weill Cornell wish they had nurses in TriBeCa office. Always responsive even if primary nurse is off. Difficult to get to upper east side office if you live downtown. Very nice and helpful nursing staff answers any and all questions...Tribeca office is fast, efficient and clean. Upper east side (main office) is packed at all hours even 6am on weekends...Monitoring hours are very busy, come early or else at 9am you could have a decent wait.
+ Read more
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
Yes
Race
European
Income
$500K
Occupation
Investment Banker
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
Describe your experience with Weill Cornell Medical College.
Top notch care, best doctors not the cheapest option in manhattan but the most advanced care. Tribeca office is fast, efficient and clean. Upper east side (main office) is packed at all hours even 6am on weekends.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Couldn’t say enough great things about Dr. Reichman, he’s young sharp and he’s a problem solver. No bs but treats his patients very well.
Describe your experience with your nurse at Weill Cornell Medical College.
The nurses are super sharp at Weill Cornell wish they had nurses in TriBeCa office. Always responsive even if primary nurse is off. Difficult to get to upper east side office if you live downtown. Very nice and helpful nursing staff answers any and all questions.
How was your experience with David Reichman at Weill Cornell Medical College?
Very good doctor best fertility doctor compared to the tons of unqualified doctors my friends have seen. He leaves no stone unturned and gives you real advice (stop working out all the time, drink less alcohol). He’s to the point but gets the job done. He has a great memory and remembers your specific case. I am very lucky to have been referred to him by my obgyn and has success.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
Show up informed, do your research under stand that treatment is both medical and lifestyle choices. Eat a healthy diet, take prenatals, maintain a heathy lifestyle. I see many patients expecting too much, there is a lot that is in your control. You have to drive your own outcome and be productive with your treatment.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
After two natural miscarriages, we decided to move on to ivf. Low dosage stimulation with drugs resulted in 10+ eggs harvested. Several healthy embryos where formed and implanted one (frozen cycle). Very lucky first embryo took and resulted in healthy pregnancy.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Monitoring hours are very busy, come early or else at 9am you could have a decent wait.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
30,000 for ivf, frozen cycle all drugs associated, full genetic testing on embryos. Freezing extra embryos, also paid a nurse to come to my apartment daily and administer all the ivf shots. Insurance paid zero ivf costs so paid for all of it.
Describe David Reichman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Due to my age less than 35 one embryo was transferred. One embryo took and resulted in single healthy pregnancy. Unless you are older or have several failed attempts I believe one is the best number.
10
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
38
Treated
2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
The clinic [Weill Cornell] offered incredible treatment from start to finish. The facility was clean and organized. I never waited more than 20 minutes for an appointment and often went right in. I would highly recommend to a new patient.... The treatment wad $30,000 out of pocket because insurance did not cover Dr. Reichman but I wanted to see him anyway because he was so good!
+ Read more
Age
38
Treated
2017
Success with this Doc
Yes
Race
Prefer not to answer
Income
$500K
Occupation
Sales Representative
Order & Number of Docs Seen
5th of 5 Docs
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
Describe your experience with Weill Cornell Medical College.
The clinic offered incredible treatment from start to finish. The facility was clean and organized. I never waited more than 20 minutes for an appointment and often went right in. I would highly recommend to a new patient.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman was empathetic, considerate and went above and beyond to give the best care possible. He was completely committed to getting me pregnant and explored all potential issues, while fixing many things that other specialists missed. He is very smart and dedicated to his work; seeing that patients get the best care.
Describe your experience with the nursing staff.
Wonderful! Pleasant, responsive and caring.
How was your experience with David Reichman at Weill Cornell Medical College?
I cannot say enough positive things about Dr. Reichman! He is right up there with the very best reproductive specialists in his field i.e., Dr. Schoolcraft at Colorado. I saw him after trying to conceive for 3 years, seeing other specialists and suffering two miscarriages. Dr. Reichman took a very close look at why I was miscarrying and noticed two separate issues that other doctors had missed. He fixed both problems so that when we decided to do IVF, I had the best chances of it working. Dr. Reichman has an excellent bedside manner, but even more than that, he is extremely knowledgeable and precise. He is responsive and will make time to answer all of your questions. Dr. Reichman helped me successfully conceive on the first try with IVF. I know I would not have a baby boy today had I not met Dr. Reichman when I did. I don't normally write reviews but want other woman in search of an amazing doctor to know really great help does exist.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
Don't wait any longer, see Dr. Reichman if you are having trouble conceiving. He is the best in his field.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
Dr. Reichman noticed I had scar tissue blocking my fallopian tubes so he removed that, followed by IVF transfer, 5 day frozen embryo. He also recommended genetic testing after I suffered from 2 miscarriages at age 38. IVF was successful on the first try.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
The treatment wad $30,000 out of pocket because insurance did not cover Dr. Reichman but I wanted to see him anyway because he was so good!
Describe David Reichman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr. Reichman suggested 1 embryo, frozen, non medicated transfer.
10
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
44
Treated
2017
Success with this Doc
No
Treatment
7 IVF
Diagnosis
Poor Egg Quality
7
They [Weill Cornell] had a convenient satellite location downtown where I could go for monitoring. This location was much more efficient than the UES location. Working with Dr. Davis and his administrators was always easy. Once you have to come for monitoring, schedule of your procedure, preop, your procedure and recovery you feel more like you’re in a big institution.
+ Read more
Age
44
Treated
2017
Success with this Doc
No
Race
Other
Income
$500K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
7 IVF
Diagnosis
Poor Egg Quality
7
Describe your experience with Weill Cornell Medical College.
They had a convenient satellite location downtown where I could go for monitoring. This location was much more efficient than the UES location. Working with Dr. Davis and his administrators was always easy. Once you have to come for monitoring, schedule of your procedure, preop, your procedure and recovery you feel more like you’re in a big institution.
During treatment, were you treated like a number or a human with Owen Davis at Weill Cornell Medical College?
He spent ample time with my husband and I during our first consultation and again after our transfer didn’t work. He answered our questions to our satisfaction. He returned phone calls. Only at the end, did he not respond to my email seeking advice on what to do next.
Describe your experience with the nursing staff.
The nurse was good about giving you a calendar to start and keep track of things. The nurses were generally good with phone calls and emails. When I had bleeding and clotting during my 2ww while doing progesterone injections, no one I could reach on the emergency line could explain to me why.
How was your experience with Owen Davis at Weill Cornell Medical College?
He was very impressive. He had ideas on how to take a different approach after we had four previously failed cycles. He couldn’t really explain to us why our transfer didn’t work. When I wanted to know what we could do differently for a subsequent cycle, I never heard back from him.
What's one piece of advice would you give a prospective patient of Owen Davis at Weill Cornell Medical College?
Be prepared to deal with a big facility type of feeling.
Describe the protocols Owen Davis used in your cycles at Weill Cornell Medical College and their degree of success.
He wanted to do a fresh transfer instead of a frozen one and wanted to transfer at 3 day since this was the old fashioned way. He thought the freeze and thaw and additional PGD testing on an older woman’s embryos might be too aggressive. He said we didn’t need to cherry pick at my age. We used the same treatment protocol I had used with my previous doctor using menopur and Gonal f. I started out with fewer eggs this cycle and he thought my ovaries maybe had a diminished response after having had four cycles previously. Even though we had fewer eggs than I had had in my previous cycles and I was reluctant to continue with the cycle he thought we should proceed.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
The UES location was very busy in the mornings and on weekends. The Tribeca location ran very well and efficiently.
Describe the costs associated with your care under Owen Davis at Weill Cornell Medical College.
My insurance covered my care with Dr. Davis and most of my medications.
Describe Owen Davis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Given my age, Owen Davis was willing to transfer as many as 8 3 day embryos. He had had success in the past doing this. I was willing to go ahead as well. We implanted 3 of the embryos we retrieved an fertilized.
7
Doctor
Owen Davis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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1
Age
33
Treated
2017
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Unexplained
1
The clinic [Weill Cornell] was a nightmare at best. I cannot honestly think of any strengths except the wait time was manageable. Weaknesses: They are unresponsive. Can never get anyone on the phone. Do not explain anything or assist with insurance.... The insurance process was the biggest nightmare. Cornell took my insurance, but the center did not. This was never explained to me until I got my first bill. I had no idea that my procedures required pre-certification, and no one explained this to me either. I spent more time on the phone with my insurance company trying to get this settled than anything else.
+ Read more
Age
33
Treated
2017
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI
Diagnosis
Unexplained
1
Describe your experience with Weill Cornell Medical College.
The clinic was a nightmare at best. I cannot honestly think of any strengths except the wait time was manageable. Weaknesses: They are unresponsive. Can never get anyone on the phone. Do not explain anything or assist with insurance.
During treatment, were you treated like a number or a human with Steven Spandorfer at Weill Cornell Medical College?
I came to see Dr. Spandorfer after my husband and I had been trying for 1 year. He reviewed all of my paperwork and addressed my initial questions, but told me to get all these tests done (HSG, Saline Sonogram, genetic testing) and then come back and see him. I realize this is the process for new patients to rule out all possibilities of why you are infertile, but I felt a little dismissed since I came to him with a mound of paperwork from previous doctors. I guess I more expected him to go over my history and perhaps see if something from my past was causing the issues. Everything came back normal and unfortunately I was diagnosed with unexplained infertility and I was to start Clomid. I am the type who wants to know everything, and when it is happening, but I felt like it was very hard to get answers. He didn't explain the process or next steps, and at my next appointment I was told I would be getting an IUI and my husband needed to be available. I was so overwhelmed. I felt like i relied more on friends for answers, than the doctor. Also, the office at Cornell caused me the most stress of the entire process. Getting someone on the phone, figuring out insurance, Pre-certification ... everything was a total nightmare with this office and I was constantly figuring all of this out on my own. I ended up leaving the practice after my third IUI.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Cheryl )
My nurse, Cheryl, was great. However, the office staff (billing, Dr. Spandorfers assistant) was a nightmare. My insurance required pre-certification, and since this was my first experience with fertility treatments, I had no idea how to go about doing this. The nursing team barely walked me through the process. I spent hours calling insurance and coordinating with my nursing team. The wrong prescriptions were called in causing a delay in my trigger shot.. it was all very unorganized.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Steven Spandorfer at Weill Cornell Medical College?
I felt like Dr. Spandorfer didn't really explain what was the next step. It was like, here is the Clomid, the nurse will explain when to take it, and then come back next week. At the next appointment it was like ok you are ready for the IUI, come back tomorrow with your husband. It felt so overwhelming and confusing. I had never taking fertility drugs before, so I had no idea what the steps were. By the third IUI, I finally understood the process, but it was very hard to figure out initially. It was almost like he expected me to have done my research.
What's one piece of advice would you give a prospective patient of Steven Spandorfer at Weill Cornell Medical College?
Make sure you know in advance what your protocol is.
Describe the protocols Steven Spandorfer used in your cycles at Weill Cornell Medical College and their degree of success.
I took clomid, 50mg at for the first round and then for my 2nd and 3rd I was bumped up to 100mg since I responded fairly well. Unfortunately with unexplained infertility there was not too much for the doctor to do. The 1st and 2nd resulted in a negative beta, and my 3rd produced a chemical pregnancy.
Describe the costs associated with your care under Steven Spandorfer at Weill Cornell Medical College.
Cornell accepted my insurance, but their 'center' did not. The center does everything for IVF and some IUI procedures. Very hard to understand. Made for some very confusing and expensive bills.
Describe Steven Spandorfer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Did not do this.
6
Doctor
Steven Spandorfer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
2
Age
35 - 38
Treated
2014 - 2017
Success with this Doc
No
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
2
We experienced a truly avoidable medication debacle that set us back several thousands of dollars. With better support and education from Weill Cornell/CRM (which we received at two other NYC facilities, so we know our expectations weren't unrealistic), this literally never would have happened. It was a truly crushing blow during what was already a highly stressful, expensive process...Weill Cornell/CRM has the power of research and cross-collaboration with other departments over time under their belt. Patients benefit from that, maybe even without knowing it. Their biggest weakness is size, a lack of personalized care, disorganization and certain staffers who bring down the efficacy of the overall operation, either with their own inefficiency or simply a bad attitude.
+ Read more
Age
35 - 38
Treated
2014 - 2017
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
2
Describe your experience with Weill Cornell Medical College.
Weill Cornell/CRM has the power of research and cross-collaboration with other departments over time under their belt. Patients benefit from that, maybe even without knowing it. Their biggest weakness is size, a lack of personalized care, disorganization and certain staffers who bring down the efficacy of the overall operation, either with their own inefficiency or simply a bad attitude.
During treatment, were you treated like a number or a human with Dan Goldschlag at Weill Cornell Medical College?
While Dr. Goldschlag is clearly a caring and dedicated doctor and his practice coordinator Shanise is his biggest asset, no single doctor or doctor/patient coordinator duo can make up for the extreme institutional disorganization that plagues Weill Cornell/CRM. The prior authorization process is basically an exercise in begging to get things done and a lack of education/support from the billing team resulted in a medication debacle that set us back several thousands of dollars.
Describe your experience with your nurse at Weill Cornell Medical College.
Dr. Goldschlag's biggest asset is his practice coordinator Shanise. She's a true gem. One of his nurses is particularly compassionate and consistently helpful, the others are robots who are condescending and act like they're doing you a favor by returning your call or sharing updates.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
How was your experience with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschlag is a caring, compassionate doctor though I ultimately found him overly optimistic in my particular case. I also would have liked more information along the way without a lot of prodding/questioning, he's largely a man of few words. My biggest disappointment/frustration was a lack of communication which I suspect was due to balancing a large practice, both when there was good news (surprise natural pregnancy) followed by the need to request a call when there was bad news (chemical pregnancy), which ultimately was the impetus for me leaving Weill Cornell/CRM.
What's one piece of advice would you give a prospective patient of Dan Goldschlag at Weill Cornell Medical College?
Be prepared to advocate for yourself and do a tremendous amount of independent research and legwork when it comes to all things related to your cycle including prior authorization, insurance coverage, billing and medications.
Describe the protocols Dan Goldschlag used in your cycles at Weill Cornell Medical College and their degree of success.
Follistim/Gonal-F, Menopur, Ganirelex + hCG trigger
Describe the costs associated with your care under Dan Goldschlag at Weill Cornell Medical College.
$10,500 IVF base price + cost of medications ($10k, in my case)
3
Doctor
Dan Goldschlag
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
40
Treated
2017
Success with this Doc
No
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
World class doctors and staff. It's a very busy clinic but efficient - they do a good job with the monitoring process and I never had to wait very long. It's a one stop shop with radiology across the street if you need an HSG and the retrieval/transfers are also done across the street...It's a huge clinic but the nurses and the doctors all did a good job of making me feel comfortable there...Organized, compassionate and very responsive nurses and overall great staff. All very professional and kind.
+ Read more
Age
40
Treated
2017
Success with this Doc
No
Race
European
Income
$500K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
Describe your experience with Weill Cornell Medical College.
World class doctors and staff. It's a very busy clinic but efficient - they do a good job with the monitoring process and I never had to wait very long. It's a one stop shop with radiology across the street if you need an HSG and the retrieval/transfers are also done across the street.
During treatment, were you treated like a number or a human with Owen Davis at Weill Cornell Medical College?
It's a huge clinic but the nurses and the doctors all did a good job of making me feel comfortable there.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Katie)
Organized, compassionate and very responsive nurses and overall great staff. All very professional and kind.
How was your experience with Owen Davis at Weill Cornell Medical College?
My husband and I both really liked Dr. Davis. Easy to talk to, compassionate, direct with the stats but always optimistic, never made us feel rushed and took his time answering our questions always with thoughtful and detailed responses.
What's one piece of advice would you give a prospective patient of Owen Davis at Weill Cornell Medical College?
Just know you won't see him all of the time - the doctors rotate for monitoring, retrievals, transfers etc. - not unlike many other clinics. Important to note that he will make himself available by phone whenever you need to speak to him.
Describe the protocols Owen Davis used in your cycles at Weill Cornell Medical College and their degree of success.
I did 3 cycles with Owen Davis. 2 IVF cycles and 1 IUI. For the IUI I was just on clomid &gt; 2 follicles &gt; negative pregnancy test. For the first IVF cycle I was on Menopur and Follistim - 4 follicles, retrieved 4 eggs, 1 fertilized, transferred 1 &gt; negative pregnancy test. For the second IVF cycle I was on a microflare lupron protocol - 4 follicles, retrieved 2 eggs, 2 fertilized, transferred both &gt; positive pregnancy test but miscarried around 8 weeks.
Describe the costs associated with your care under Owen Davis at Weill Cornell Medical College.
Approximately $20k for an IVF cycle not including PGS testing.
Describe Owen Davis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
No strong preference but based on my age and specific condition the recommendation was 3-4 embryos.
9
Doctor
Owen Davis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
2
Age
41 - 42
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IUI, 6 IVF, 1 Egg Freezing
Diagnosis
Unexplained
2
Cornell has a great reputation. I've spoken with doctors and embryologists at other clinics who speak highly of Cornell and its labs. But, Cornell also has a high patient volume. That means that it seems like a zoo during morning monitoring, and you will rarely see the same nurse/doctor twice. Getting personal attention is very difficult....It's a zoo, but it is well run....Cornell treats a high volume of patients and as such, during monitoring, I was seen by various nurses, residents, and doctors.
+ Read more
Age
41 - 42
Treated
2016 - 2017
Success with this Doc
No
Race
East Asian
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 6 IVF, 1 Egg Freezing
Diagnosis
Unexplained
2
Describe your experience with Weill Cornell Medical College.
Cornell has a great reputation. I've spoken with doctors and embryologists at other clinics who speak highly of Cornell and its labs. But, Cornell also has a high patient volume. That means that it seems like a zoo during morning monitoring, and you will rarely see the same nurse/doctor twice. Getting personal attention is very difficult.
During treatment, were you treated like a number or a human with Isaac Kligman at Weill Cornell Medical College?
During my 3 cycles with Dr. Kligman, I only saw him a handful of times. Cornell treats a high volume of patients and as such, during monitoring, I was seen by various nurses, residents, and doctors.
Describe your experience with your nurse at Weill Cornell Medical College.
I had very little interaction with my primary nurse. I saw her once at the start of each cycle to go over medications.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
How was your experience with Isaac Kligman at Weill Cornell Medical College?
Dr. Kligman is very knowledgeable. When in person, he communicates decently and is patient when answering questions. However, the communication and decisions don't seem to be two-way. After my first failed IUI, I asked to start IVF next given my age and for family planning purposes. However, he dismissed my request and made me do another IUI which failed again, meaning a few months slipped by before I started my first IVF cycle.
What's one piece of advice would you give a prospective patient of Isaac Kligman at Weill Cornell Medical College?
Dr. Kligman is a better communicator in person. If possible, try to see him vs talking to him on the phone.
Describe the protocols Isaac Kligman used in your cycles at Weill Cornell Medical College and their degree of success.
Egg freezing: Antagonist protocol IUI #1: Natural IUI #2: With Clomid IVF #1: Antagonist protocol IVF #2: Antagonist protocol
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
It's a zoo, but it is well run.
Describe the costs associated with your care under Isaac Kligman at Weill Cornell Medical College.
I had to pay out of pocket for IVF cycles, given I had my eggs frozen a few years before. My insurance company would not cover IVF due to my frozen eggs, and Dr. Kligman recommended doing a fresh IVF cycle before using the frozen eggs.
Describe Isaac Kligman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
N/A
1
Doctor
Isaac Kligman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
35 - 37
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
9
I would recommend getting there [Weill Cornell Medical College] as early as possible to beat the rush - otherwise you will end up sitting there for awhile!...The clinic is definitely packed and can sometimes be challenging but I do believe there is a reason that all of these people are there. I researched a few other clinics before choosing Cornell as it felt clean, the people that worked there were nice and they knew what they were doing.
+ Read more
Age
35 - 37
Treated
2015 - 2017
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
9
Describe your experience with Weill Cornell Medical College.
The clinic is definitely packed and can sometimes be challenging but I do believe there is a reason that all of these people are there. I researched a few other clinics before choosing Cornell as it felt clean, the people that worked there were nice and they knew what they were doing. I would recommend getting there as early as possible to beat the rush - otherwise you will end up sitting there for awhile!
During treatment, were you treated like a number or a human with Glenn Schattman at Weill Cornell Medical College?
Dr Schattman was very sympathetic to the process. As we encountered bumps in the road he would always give the advice he would give as if it were his wife. Cornell can be tough to navigate given that it is such a large center for fertility patients but he told me that I could always reach out to him directly with any concerns/questions vs having to funnel it through one of the nurses.
Describe your experience with the nursing staff.
This may not be a fair review as they were undergoing some changes to nursing staff while I was there. The initial nurse that I was assigned to was great - super responsive and knew her stuff. While the changes were occurring, there were a pool of nurses that would be in touch that were a bit challenging as they didnt always know my history and I didnt feel they were as knowledgeable as the nurse I previously worked with. I shared my concerns with Dr. Schattman and he had me funnel most of my questions to him due to this.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call with results
How was your experience with Glenn Schattman at Weill Cornell Medical College?
Dr Schattman was great and really has a strong grasp of all different scenarios related to IUI/IVF. My husband would constantly ask questions regarding percentage chances of X and he would know the answer. He is very straightforward which I appreciated and he made us feel that he was there when we needed him - from being available for calls to making an effort to do our transfers when it wasnt his scheduled day in the hospital. It is not a easy situation to go through but Dr Schattman's guidance made it as bearable as can be.
What's one piece of advice would you give a prospective patient of Glenn Schattman at Weill Cornell Medical College?
Come prepared with a list of questions and be ready to get straightforward answers
10
Doctor
Glenn Schattman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2017
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Unexplained
10
The clinic [Weill Cornell is large, which I think is a strength, because they see so many cases per year and have a vast amount of experience. The downside is that you may feel a bit like you’re in a factory, particularly during monitoring hours....My primary nurse was wonderful - she clearly communicated my protocol and dosages and was extremely caring...It was an efficiently run window, but there are a lot of women.
+ Read more
Age
36
Treated
2017
Success with this Doc
Yes
Race
European, Latino
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Unexplained
10
Describe your experience with Weill Cornell Medical College.
The clinic is large, which I think is a strength, because they see so many cases per year and have a vast amount of experience. The downside is that you may feel a bit like you’re in a factory, particularly during monitoring hours. The Tribeca office is a great compromise because it has the benefits of the large clinic but is smaller than the main uptown office and feels a bit more personal.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman was just wonderful. From the beginning, he took into account my specific situation and goals, and we came up with an action plan together. He doesn’t sugarcoat and manages expectations realistically, which I appreciated tremendously. He also was incredibly responsive to all of my questions and concerns.
Describe your experience with your nurse at Weill Cornell Medical College.
My primary nurse was wonderful - she clearly communicated my protocol and dosages and was extremely caring. Whenever I interacted with other nurses at the clinic, they were wonderful and kind as well.
How was your experience with David Reichman at Weill Cornell Medical College?
Dr. Reichman is smart, skilled and just plain great at what he does. He’s extremely compassionate and caring. When my first 2 transfers didn’t take (with other doctors that were scheduled on those days), Dr. Reichman made sure to perform my third transfer himself, and now I have a wonderful baby boy as a result. Dr. Reichman never hesitates to level with you (always with compassion) about what’s going on and what you’re expectations should be. I loved that about him, but you must be prepared to potentially face hard truths. One last thing... Dr. Reichman is incredibly responsive by email, which is wonderful considering the number of questions that can come up as part of the process.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
Don’t hesitate to make an appointment with him and take his advice on a plan of action!
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
I don’t remember the specifics too well, but we decided up front that, given my age and desire for multiple children, we would commit to at least two egg retrieval cycles and freeze them all (following PGS) before attempting any transfers. I did those cycles back to back, and the protocol was slightly adjusted for the second based on the first cycle’s results. I immediately began my transfer cycles after my 2 retrieval cycles, and unfortunately the first two transfers didn’t take (they were natural transfers - single embryo). For the third transfer (also single embryo), we adjusted the protocol slightly by using estrogen patches and including an HCG trigger shot just before the transfer. That was the ultimately successful transfer.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
It was an efficiently run window, but there are a lot of women. I tended to go early (like 6:30am) to avoid the 8:30 glut where waits tend to be longer.
10
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
28 - 33
Treated
2012 - 2017
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Anovulation, Unexplained
6
Cornell's practice as a whole is more like a factory. You sit in a packed waiting room every day with countless other women, see a rotation of nurses and fellows and don;t really build warm relationships with staff. The transfer/retrieval process is even worse - sitting for hours in a small waiting room wearing nothing but a robe, watching other women go in and out of the operating room, etc. It is not a warm and fuzzy place.
+ Read more
Age
28 - 33
Treated
2012 - 2017
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF
Diagnosis
Anovulation, Unexplained
6
Describe your experience with Weill Cornell Medical College.
Cornell is like a factory - but they are highly successful. You must be super prepared to be a self advocate and follow up on EVERYTHING - from billing, to questions for nurses, to staying on top of your protocol and meds. The environment leaves much to be desired, with the awkwardness of the waiting rooms [in clinic and in hospital], lack of anonymity, lack of any type of patent coordinator. i stuck with the practice only because I loved my doctor. WARRIOR REVIEW
During treatment, were you treated like a number or a human with Dan Goldschlag at Weill Cornell Medical College?
Cornell's practice as a whole is more like a factory. You sit in a packed waiting room every day with countless other women, see a rotation of nurses and fellows and don;t really build warm relationships with staff. The transfer/retrieval process is even worse - sitting for hours in a small waiting room wearing nothing but a robe, watching other women go in and out of the operating room, etc. It is not a warm and fuzzy place. Dr. G himself, on the other hand, is very warm and caring. He called me personally both times I miscarried, had an open door policy, and always remembered small tidbits I had shared. I think he is a wonderful doctor - his personality doesn't jive with the setting. WARRIOR REVIEW
Describe your experience with the nursing staff.
I found the nursing staff at Cornell to be hit or miss. Some of the nurses are super on top of things, promptly return phone calls, and are great at building a a semblance of a relationship. Others have been awful, providing incorrect instructions, taking forever to call back, seeming very overworked and stressed. The nurses also rotate so frequently that it is hard to build real, caring relationships. And, it is extremely frustrating that you can NEVER reach anyone directly. WARRIOR REVIEW
What specific things went wrong at Weill Cornell Medical College?
  • Lost paperwork
  • Provided conflicting information
How was your experience with Dan Goldschlag at Weill Cornell Medical College?
I stuck with Dr. Goldschlag through 6 IUIs and 5 IVFs over the course of the past 4 years because I genuinely believe in and trust him. He is kind, compassionate and understanding of the setbacks that go along with this process. When I miscarried in the office, he was there to hold my hand, reassure me and just be a support system...sitting in the room with me for a good hour to personally handle my case and make sure I was OK/had someone who could come to get me. He is also a bit more cautious, which I personally preferred...slow, steady and ultimately successful. I was blessed to deliver my daughter in 2013 and am now pregnant with #2 - to which I owe Dr. G all the credit in the world. The one red flag for me was the fact that neither he nor his nursing staff ever identified my weight as an obstacle. My weight, at one point, dropped dangerously low and was never once flagged as an issue/nor was it ever mentioned that I should be seeking help before continuing to cycle. WARRIOR REVIEW
What's one piece of advice would you give a prospective patient of Dan Goldschlag at Weill Cornell Medical College?
Be prepared that you will not see Dr. G at every monitoring appointment. BUT, you can always schedule time with him. Also, Dr. G takes a more cautious approach to treatment and protocols. If you are looking for an innovator or someone very aggressive, he may not be the right doctor for you. WARRIOR REVIEW
Describe the protocols Dan Goldschlag used in your cycles at Weill Cornell Medical College and their degree of success.
My protocols remained fairly similar each time, as I was responding well to meds. For all IUIs, I was on either menopur or follistim - &gt; 5th IUI resulted in a successful pregnancy.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
N/A
Describe the costs associated with your care under Dan Goldschlag at Weill Cornell Medical College.
I was fortunate to have a good deal of insurance coverage.
Describe Dan Goldschlag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Because of my size and my weight, Dr. G strongly encouraged the transfer of single embryos only. He was concerned about potential risks of a pregnancy with multiples [as was I!]
9
Doctor
Dan Goldschlag
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
37
Treated
2017
Success with this Doc
?
Treatment
IVF, Embryo Freezing, Surrogacy
Diagnosis
Other
9
I think the strength of a place like Cornell is that you are going to get a lot of individualized attention from your doctor plus a state of the art medical facility...I didn't really deal with the nursing staff that much. I mostly communicated directly with Dr. Reichman in person or over email for my issues... It was all very human. And the Cornell practice overall felt like a state of the art facility plus individualized care so that's a great combo...the doctors there confer with each other which is great.
+ Read more
Age
37
Treated
2017
Success with this Doc
?
Race
Ashkenazi Jewish
Income
Occupation
Order & Number of Docs Seen
5th of 5 Docs
Treatment
IVF, Embryo Freezing, Surrogacy
Diagnosis
Other
9
Describe your experience with Weill Cornell Medical College.
I'm repeating myself - I think the strength of a place like Cornell is that you are going to get a lot of individualized attention from your doctor plus a state of the art medical facility. Also the doctors there confer with each other which is great. You really can't go wrong at Cornell.
During treatment, were you treated like a number or a human with David Reichman at Weill Cornell Medical College?
Dr. Reichman is very kind and caring. I went to him because a friend recommended him. She liked his bedside manner. I also liked his bedside manner. I could tell that our visits truly affected him and that he felt genuinely sad for me when he had to give me bad news. I think he teared up while talking to me and said some really nice things like "You will get your second child." It was all very human. And the Cornell practice overall felt like a state of the art facility plus individualized care so that's a great combo.
Describe your experience with the nursing staff.
I didn't really deal with the nursing staff that much. I mostly communicated directly with Dr. Reichman in person or over email for my issues. I actually went to Dr. Reichman specifically because I wanted ONE person who would be dealing with my thin uterine lining plus fluid situation. I was really tired of seeing different doctors and nurses each of whom would invariably say something different and bad about my uterus and didn't really understand my medical history.
How was your experience with David Reichman at Weill Cornell Medical College?
I came to Dr. Reichman after having been diagnosed with Asherman's Syndrome (intrauterine scarring resulting from a D&C and/or c-section) for the second time, resulting in thin uterine lining and fluid in the lining. I had just done two FETs that were unsuccessful and wasn't sure what to do next since my embryos were in DC and I was living in NYC and felt like maybe I needed more extensive treatments and didn't want to travel to DC for them. Dr. Reichman was great about taking over my case and helping me feel like I wasn't alone in my struggles. He determined that I needed to have another hysteroscopy because the shape of my uterus was still abnormal and he thought that another hysteroscopy might fix the thinness issue and fluid issue (I had already had 4 hysteroscopies at this point - complicated story). I was hopeful that removing any remaining scarring would solve the issues. Another doctor I had seen for 3 of the previous hysteroscopies didn't think that removing additional scarring would help. He thought the uterus was good enough as is structurally but that I was now having a functional issue with my response to estrogen. I was willing to go with Dr. Reichman's plan since I had just had 2 unsuccessful FETs after working on the functional issue with estrogen therapy and wanted to try something new. Dr. Reichman did my 5th hysteroscopy. It did not go as planned. Dr. Reichman said my uterus was completely scarred shut, he didn't cut away any scars because it was too risky, and he couldn't place even a pediatric balloon in there. I was so so upset about this result. I mean I knew I had some scarring on the left side but I didn't think it was that severe - had I really just done 2 FETs of good embryos to a uterus that was completely scarred shut? We decided to do a 6th hysteroscopy with Dr. Reichman and his colleague Dr. Schattman one month later. I think Dr. Reichman liked the plan of collaborating with Dr. Schattman since he wanted what he was seeing to be confirmed by a colleague. This hysteroscopy went well - the big scar on the left that we knew about was removed and a balloon was placed. The second procedure at Cornell was successful in that my uterus appeared to be a normal shape one month later on saline ultrasound. However, after taking letrozole for a month and then clomid the following month to see what my lining would look like at ovulation time (a mock natural cycle), it was determined that there was nothing left to do about my thin uterine lining and fluid issues. If my lining had looked good either of those cycles, we would have scheduled another FET. Because it didn't look good (4mm-ish plus fluid), my husband and I had sex around ovulation (no pregnancy resulting). I think Dr. Reichman didn't actually go into my uterus during that first hysteroscopy; I think he went into the muscle under my uterus (something called a "false passage"). I brought this up after the first hysteroscopy with him and he didn't think that was what happened. And we didn't really talk about it after the second hysteroscopy. I think we were both just really hopeful that the second hysteroscopy would fix my problems. Oh my goodness. Doctors are really just people and hysteroscopies are mysteries. All I know is that I was counseled to pursue a gestational carrier during those dark days after the first hysteroscopy and that was actually a good thing because I started the process of coming to terms with my uterus really not being something that I can fix. Wish we'd had better results, but I think I've tried the functional issue approach and I've tried the structural issue approach and neither seems to have worked so I am moving on. In summary, I didn't get the results I wanted, but I still think Dr. Reichman is a good doctor and a good person too.
What's one piece of advice would you give a prospective patient of David Reichman at Weill Cornell Medical College?
I don't have any advice. He's great because he's very accessible but also part of a state of the art practice.
Describe the protocols David Reichman used in your cycles at Weill Cornell Medical College and their degree of success.
I think I described them above.
Describe the costs associated with your care under David Reichman at Weill Cornell Medical College.
Most of my treatments were medical (Asherman's Syndrome) and not ART and therefore covered by my insurance. Cornell happens to be covered but not in-network so I was paying higher co-pays, etc. Also we switched insurance mid-year and had to meet our deductible so I did end up paying several thousand dollars for my care (the hysteroscopies were about $500 each), but it was not unreasonable.
Describe David Reichman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
I believe Dr. Reichman is pro eSET.
9
Doctor
David Reichman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41
Treated
2017
Success with this Doc
No
Treatment
1 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Tubal Blockage
10
I liked the clinic [Weill Cornell - U East] and waiting area. It was clean and calm. I did not have any monitoring done so I cannot speak to what that experience is like. Everyone was efficient and I felt they were competent, which put me at ease...[Nursing Staff] They were professional and returned calls in a timely manner...I paid out of pocket for all expenses. $750 for consulation and ultrasound. $1000 for HSG... Dr. Schattman will have your best interest in mind.
+ Read more
Age
41
Treated
2017
Success with this Doc
No
Race
European, Native American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Tubal Blockage
10
Describe your experience with Weill Cornell Medical College.
I liked the clinic and waiting area. It was clean and calm. I did not have any monitoring done so I cannot speak to what that experience is like. Everyone was efficient and I felt they were competent, which put me at ease.
During treatment, were you treated like a number or a human with Glenn Schattman at Weill Cornell Medical College?
Dr. Schattman was very professional. He got to the point and was transparent, which I greatly appreciated. Although he was rather impersonal, he was kind and I trusted that he was giving me honest and sound information based on my particular circumstances. He was conscientious about my comfort during procedures.
Describe your experience with the nursing staff.
They were professional and returned calls in a timely manner.
How was your experience with Glenn Schattman at Weill Cornell Medical College?
I saw Dr. Schattman based on a friend's recommendation. I had had a bad experience with a previous clinic in that I never was able to get a clear answer about what my tests indicated about my prognosis, unfortunately trusting that they had my best interest in mind. I had a consultation with Dr. Schattman, who looked over my medical records, ordered bloodwork and did an HSG the same week. He clearly and promptly explained the results and his advie about how to proceed with achieving pregnancy. I appreciated how quick and clear he was. In less than a week I had all the information I needed to make an informed decision that put my mind at ease, unlike the previous clinic that strung me along (taking thousands of dollars for worthless procedures). Dr. Schattman will have your best interest in mind.
What's one piece of advice would you give a prospective patient of Glenn Schattman at Weill Cornell Medical College?
Make sure you ask questions. Based on my experience, he gets right to the point and doesn't oversaturate you with info, so if you are curious about something you have to ask on your own.
Describe the protocols Glenn Schattman used in your cycles at Weill Cornell Medical College and their degree of success.
I only had bloodwork and an HSG. IVF was recommended but I chose not to proceed.
Describe the costs associated with your care under Glenn Schattman at Weill Cornell Medical College.
I paid out of pocket for all expenses. $750 for consulation and ultrasound. $1000 for HSG. Awaiting a bill for bloodwork but expect it to be about $500.
9
Doctor
Glenn Schattman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
39
Treated
2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
9
The monitoring [at Weill Cornell Medical College] on the UES felt much more "factory-like", however, I never had to wait all that long...If I was going in for monitoring at Mt. Kisco, I would get there about 30-45 minutes before they opened so that I could swipe in as early as possible...Lisa [nurse] has been great to work with, and is very responsive to emails and calls. I saw her once at my initial meeting and then during weekend monitoring, I ran into her in the blood work room. She remembered me and was very sweet. She was also incredibly sweet when she called to tell me I was not pregnant - I imagine a very difficult call to have to make. I also interacted a lot with Jessica and Joanne at the Mt. Kisco office and they are both lovely.
+ Read more
Age
39
Treated
2017
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
9
Describe your experience with Weill Cornell Medical College.
I really like going to the Mt. Kisco office because it doesn't feel like a factory, in contrast with the UES office. I also really like that I saw Dr. Elias every time I was there, as I know many others who did not have that experience of seeing their specific doctor. My only complaint was that I didn't realize I would have to go to the UES office so much - and the parking there is super expensive, and the drive can be challenging.
During treatment, were you treated like a number or a human with Rony Elias at Weill Cornell Medical College?
Dr. Elias knew me and my situation and I never felt like a number. His staff in Mt Kisco also knew me and they were all very kind and helpful.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Lisa Artusa)
Lisa has been great to work with, and is very responsive to emails and calls. I saw her once at my initial meeting and then during weekend monitoring, I ran into her in the blood work room. She remembered me and was very sweet. She was also incredibly sweet when she called to tell me I was not pregnant - I imagine a very difficult call to have to make. I also interacted a lot with Jessica and Joanne at the Mt. Kisco office and they are both lovely.
How was your experience with Rony Elias at Weill Cornell Medical College?
Dr. Elias diagnosed me very easily with the HSG test and found a hydrosalpinx in my right fallopian tube (where I had my ovary removed 15 years ago). He did the surgery to remove that tube and ended up removing the left tube as well, as it was also diseased and he did not want it to cause another miscarriage (I had one a year ago, likely due to the blocked tube). He did an excellent job on my surgery - I had laparoscopic surgery years ago to remove my ovary due to a dermoid cyst, and my recovery was MUCH worse then. I had very little pain and healed quickly after the surgery. We started IVF the next month. Dr. Elias did my retrieval even though he wasn't scheduled to do so (he was on call in the office) which I really appreciated. There was a possibility I was going to need to have a trans-abdominal retrieval and he wanted to be the one to do it. Thankfully, that did not happen and I ended up having 8 eggs, which was much higher than either of us expected. We had also expected to need to do a day 3 transfer, but we were able to do a day 5 transfer of a fresh embryo and then freeze the remaining 3. Unfortunately, the transfer was not successful. We plan on trying a frozen transfer with the remaining embryos and are hopeful we will have success in the coming months. I really like Dr. Elias - I find him to be very statistics focused, and he is well-read about all of the current research. My only complaint is that sometimes I find him a bit hard to understand as he has a bit of an accent and speaks quickly. However, that has not impacted my care in any way. I highly recommend him!
What's one piece of advice would you give a prospective patient of Rony Elias at Weill Cornell Medical College?
I did not realize that I would need to go to the Upper East Side office so often - you have to go there for all procedures, classes and weekend monitoring. I moved to Westchester a few months ago and figured that everything would be in Westchester in the Mt. Kisco office, but that was not correct. That being said, I like having access to the Cornell team but able to see Dr. Elias in the Mt. Kisco office which is smaller and less intimidating and factory-like than the UES office.
Describe the protocols Rony Elias used in your cycles at Weill Cornell Medical College and their degree of success.
I used 225 UI of Follistim and 150 of Menopur and then added in Ganirelix towards the end of my stim cycle. I was given Lupron and HCG as my trigger and then I opted to use Crinone instead of Progesterone in Oil after my transfer, as I was very anxious about additional shots.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
If I was going in for monitoring at Mt. Kisco, I would get there about 30-45 minutes before they opened so that I could swipe in as early as possible. I work at a school and I'm supposed to be in at 8:15, so I needed to go in early; however, on a day when I didn't have to work I went in later and the wait was not bad at all. So if I had more flexibility, I wouldn't have to have gotten there so early. The monitoring on the UES felt much more "factory-like", however, I never had to wait all that long there either.
Describe the costs associated with your care under Rony Elias at Weill Cornell Medical College.
I did not have insurance coverage. The IVF cycle cost $10500, my medications ended up costing $5900, the freezing of our embryos cost $1000 and we paid about $1000 for a sounding test and for sperm analysis.
Describe Rony Elias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
We opted to transfer one embryo as we were very concerned about having twins. We may eventually try two in our frozen transfers, but wanted to be conservative initially.
9
Doctor
Rony Elias
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Westchester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
36
Treated
2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
9
It [Cornell] runs very smoothly for a high volume clinic and the staff, doctors, equipment and facilities are all top notch. Monitoring hours are early enough that I was rarely late to work. Its true that it is not a hand holding clinic. I watched Freedom Med Teach tutorials on injections, researched the protocols my doctor had me on, called the nursing staff if I was unclear on any instructions and was reached out if i had any questions or concerns that weren't addressed in regular interactions. The need for self-initiative did not bother me personally. But if you are a person who is looking for a very tailored and guided experience this may not be the right clinic for you.
+ Read more
Age
36
Treated
2017
Success with this Doc
Yes
Race
European
Income
$500K
Occupation
Investment Banker
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
9
Describe your experience with Weill Cornell Medical College.
Cornell is the only clinic I worked with so I do not have a point of comparison with other clinics, but I found my experience to be a very positive one in general. As everyone notes, it runs very smoothly for a high volume clinic and the staff, doctors, equipment and facilities are all top notch. Monitoring hours are early enough that I was rarely late to work. Its true that it is not a hand holding clinic. I watched Freedom Med Teach tutorials on injections, researched the protocols my doctor had me on, called the nursing staff if I was unclear on any instructions and was reached out if i had any questions or concerns that weren't addressed in regular interactions. The need for self-initiative did not bother me personally. But if you are a person who is looking for a very tailored and guided experience this may not be the right clinic for you.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Crystal)
I did not have one nurse exclusively during my time there so I cannot give detailed feedback, but the nurses I did communicate with were for the most part organized, supportive and helpful, despite being undoubtedly very busy.
How was your experience with Steven Spandorfer at Weill Cornell Medical College?
I had a great overall experience with Dr. Spandorfer. When my husband and I showed up at his office with an unexpected severe MFI diagnosis, we were in a bit of shock and did not know what to expect. He was kind and empathetic, but did not spend much time on exploring why or how this issue came about. Had we been hoping to attempt to fix the problem naturally (or get satisfying answers) before moving on to ART, this might have been a problem for us. But we were looking for the fastest and most efficient route to a baby and Dr. Spandorfer ( very appropriately and capably) focused his attention his areas of expertise and helping us move forward quickly. While our interaction with Dr. Spandorfer during our fresh cycle was fairly limited (due to Cornell's pooled monitoring/procedure method), I felt like he was reachable if I had any questions and knew that he was the one reviewing my file daily and making the important calls. When our first cycle was successful but ended in a miscarriage, Dr. Spandorfer showed much more compassion than I expected for a doctor at a high volume fertility clinic (and more than I had gotten from any of my regular obgyns in the past) and became our single point of contact for all future appointments and procedures. While it is true that he is very efficient and aware of keeping to a schedule, this benefits his patients and I never found him unwilling to spend time if i had questions or engage in friendly conversation. Rapport with him was so easy that I actually found it hard to transition back to a regular ob after our successful frozen transfer.
What's one piece of advice would you give a prospective patient of Steven Spandorfer at Weill Cornell Medical College?
Keep your eye on the ultimate goal; he will do his best to get you there.
Describe the protocols Steven Spandorfer used in your cycles at Weill Cornell Medical College and their degree of success.
Fresh cycle: Antagonist protocol with follistim and menopur, followed by ganirelix as trigger date approached. Stimmed for approximately 10 days. Resulted in 14 eggs retrieved, 11 mature, 11 fertilized with ICSI, 1 blastocyst transferred on day 5. Resulted in positive pregnancy test but subsequent 1st trimester miscarriage. Frozen cycle: Programmed (due to luteal phase defect/low progesterone in monitoring cycle). Birth control for 3 weeks to begin, layering in lupron injections and estrogen patches, followed by Progesterone in Oil injections. Currently 5 months pregnant from this cycle.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Impersonal but efficient. If you arrive before 7:30 you won't wait all that long.
Describe the costs associated with your care under Steven Spandorfer at Weill Cornell Medical College.
I had strong insurance coverage so was not aware of detailed costs.
Describe Steven Spandorfer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr. Spandorfer left it entirely up to us how many embryos we would transfer, but we never considered more than 1 at a time.
9
Doctor
Steven Spandorfer
Communication
Compassion
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
35
Treated
2017
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
The hours and location [of Weill Cornell] were convenient for me. Monitoring hours are from 7-9am on weekdays. I was able to stop in before starting my work day, and usually in and out within 30 minutes. Diana, the patient coordinator is super knowledgeable and extremely efficient. Vanessa, the nurse who draws your blood, is probably the best at what she does. Whenever a different nurse drew my blood it always hurt. Vanessa was always quick and painless.
+ Read more
Age
35
Treated
2017
Success with this Doc
Yes
Race
East Asian
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Weill Cornell Medical College.
The hours and location were convenient for me. Monitoring hours are from 7-9am on weekdays. I was able to stop in before starting my work day, and usually in and out within 30 minutes. Diana, the patient coordinator is super knowledgeable and extremely efficient. Vanessa, the nurse who draws your blood, is probably the best at what she does. Whenever a different nurse drew my blood it always hurt. Vanessa was always quick and painless.
During treatment, were you treated like a number or a human with Hey-Joo Kang at Weill Cornell Medical College?
Weill Cornell Reproductive Medicine is a very large clinic. I mainly saw Dr Kang at the Long Island office so I mostly felt like I was treated like a human. It was only when I had to report into the UES office where you realize the sheer number of patients that go through that office a day, and feel like just a number.
Describe your experience with the nursing staff.
I worked with Amy and Sarah. Amy is the NP at the Long Island office and Sarah is the NP at the NYC location. Amy led the IVF teach class and showed me how to use and administer my medications, as well as walked me through my protocol. She was always available to answer any questions I had, and if not, I would leave messages for Sarah, who would return my calls within a few hours in the same day. They were both very understanding when my insurance cap for medications ran out, and adjusted my prescription orders where necessary. Without them, I think I would have been so lost.
How was your experience with Hey-Joo Kang at Weill Cornell Medical College?
I was referred to Dr. Kang by my regular OB whom I trust completely. When I first met Dr. Kang, I felt she was confident with her abilities to address my issues and I had no reason no to trust her. She first gauged my expectations, and I was okay with a more moderate approach (starting with Clomid and TI before moving to Clomid + IUIs, then injectables + IUIs, and finally IVF), since we weren't sure what exactly was keeping me from getting pregnant. Each cycle was adjusted to see how my body would respond. In the end, we found that I respond better to lower dosages of meds than higher ones. I think that Dr. Kang made the correct calls regarding my protocol.
What's one piece of advice would you give a prospective patient of Hey-Joo Kang at Weill Cornell Medical College?
Don't expect for her to spend a lot of time with you if you have no questions or concerns. However, if you do have questions or concerns she will make time for you and make sure you're comfortable with the information/procedures. I was a more "go with the flow" type of patient and didn't ask too many questions.
Describe the protocols Hey-Joo Kang used in your cycles at Weill Cornell Medical College and their degree of success.
When Clomid + TI didn't work, we moved to Clomid + IUI. We found that when I was on Clomid 100mg, I produced the same number of eggs as when I was on Clomid 50mg. For my 3rd IUI cycle, I was taking 150 Gonal-f injectables, which was also unsuccessful. My first IVF cycle, I was taking 300 Gonal-f + 150 menopur, which resulted in only 2 follicles and a canceled IVF. We ended up doing another IUI instead, which was also unsuccessful. For my second IVF cycle, my dosage was reduced to 225 Gonal-F, and 75 menopur, later adding cetrotide before retrieval. I produced 4 follicles, 3 mature, 1 immature, with 2 fertilizing, but only 1 making it to transfer.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
I would describe monitoring hours like a well-oiled machine. There was only one instance when there was a line for check-in, and the office should better explain how to use the kiosk to check in without cards. Once you are checked in, however, you don't wait more than 15 mins to get blood drawn and another 15 before your U/S.
Describe the costs associated with your care under Hey-Joo Kang at Weill Cornell Medical College.
My insurance covers 70% of infertility services, up to a certain amount. Infertility medications were also covered, up to a certain amount. I did have to pay for 30% of each blood test, ultrasound, and whatever balance was left from my IVF cycle + ICSI after my insurance allowance ran out.
Describe Hey-Joo Kang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Depends on your age. We would have liked to transfer 2, but I only have 1 viable to transfer on Day 3.
8
Doctor
Hey-Joo Kang
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 Egg Freezing, IVF
Diagnosis
Anovulation
10
The Cornell nursing staff was great. They are quick to return your calls and answer your questions thoroughly...Cornell is a well oiled machine. Monitoring is from 6:30-8:30am. I usually arrived around 6am as it's first come first serve. By 6:15 there are several women waiting. They run the clinic efficiently but still bring your patience...Two egg retrials using Gonal, menopur and cetrotide. Medicated antagaonist Egg transfer...Do not expect to have your hand held. Have a support system outside of Cornell and take comfort that you are being treated at one of the best clinics.
+ Read more
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Egg Freezing, IVF
Diagnosis
Anovulation
10
Describe your experience with Weill Cornell Medical College.
Cornell is a well oiled machine. Monitoring is from 6:30-8:30am. I usually arrived around 6am as it's first come first serve. By 6:15 there are several women waiting. They run the clinic efficiently but still bring your patience.
During treatment, were you treated like a number or a human with Isaac Kligman at Weill Cornell Medical College?
Cornell is a large facility. You will not see your doctor at morning monitoring. The nurses are your first point of contact and very responsive. When I had an appointment with Dr. Kligman he was always personable and professional. Although I would not expect any doctor at Cornell to be a hand holder.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Crystal, Susan and Phyllis )
The Cornell nursing staff was great. They are quick to return your calls and answer your questions thoroughly.
How was your experience with Isaac Kligman at Weill Cornell Medical College?
Dr. Kligman was recommended to me by a friend. He is very professional and kind. I trusted his treatment plan. He preformed my first ER and my ET. At Cornell you will not see your doctor regularly and the nursing staff is your primary contact. Dr. Kligman called me when I had to postpone a cycle due to results from a Pre- cycle test which I greatly appreciated.
What's one piece of advice would you give a prospective patient of Isaac Kligman at Weill Cornell Medical College?
Do not expect to have your hand held. Have a support system outside of Cornell and take comfort that you are being treated at one of the best clinics. When you have an appointment with Kligman have your questions ready and make the most of each visit. I never felt rushed during our appointments.
Describe the protocols Isaac Kligman used in your cycles at Weill Cornell Medical College and their degree of success.
Two egg retrials using Gonal, menopur and cetrotide. Medicated antagaonist Egg transfer.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
I arrive 30 minutes before monitoring opened. There was always a line but arriving early I was usually finished within 30 minutes of clinic opening.
Describe the costs associated with your care under Isaac Kligman at Weill Cornell Medical College.
ET- $10k-$15k, meds $3k and ET-$4k
Describe Isaac Kligman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
We decided to transfer one embryo. Dr. kligman was respective of decision.
8
Doctor
Isaac Kligman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Anovulation, Male Factor
8
IVF w/ ICSI [at Weill Cornell Medical College] is about $13,000 + cost of medications which for me was about $2-3,000...Be advised that your physician likely won't do your egg retrieval or transfer as they all rotate OR days so it just depends which day you're ready and you'll get the doctor on-call...There were a couple of times when lab results did not get through to them. Whether this was the lab's issue (since coming from out-of-state) or paperwork being misplaced, I can't say, but nonetheless was stressful and frustrating. Was not given instructions on when to begin the BC pill prior to our 2nd cycle, and since it was over the weekend that I needed to begin, it required me contacting Dr. Pfeifer via her cell during off-hours.
+ Read more
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Anovulation, Male Factor
8
Describe your experience with Weill Cornell Medical College.
Beautiful and comfortable state-of-the-art facilities. Tribeca is often a lot more efficient when it comes to bloodwork and ultrasound. Make sure you do your homework and get pre-certified if your insurance requires it. Sometimes you feel like a number during morning monitoring, but in my opinion, it also helps you feel reassured that you're going to a place where lots of others are trusting them with their care. Even if you don't get to see your doc. for monitoring, the other physicians I have also liked are Dr. Schattman, Dr. Kang and Dr. Melnick. Be advised that your physician likely won't do your egg retrieval or transfer as they all rotate OR days so it just depends which day you're ready and you'll get the doctor on-call.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
Cornell in general is a high volume clinic so that alone can make you feel like you are a number, however, whenever I had 1:1 time with Dr. Pfeifer by phone or in person, she always made you feel important and valued.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline )
Evangeline was, for the most part, great to work with! I got to know her after our FOT cycle and continued working with her on our second IVF cycle. She was typically responsive to my calls and emails, more so than the first nurse I had been assigned with our TESE and first egg retrieval. She once called someone else and left them a message with my protocol, which was concerning. I addressed it with Dr. Pfeifer and she addressed it with her. During our 2nd IVF cycle, Dr. Pfeifer had made a last minute addition of Lupron to my protocol, and due to insurance and timing, I was going to have to pay out-of-pocket for it from a local pharmacy. Evangeline was able to locate some in storage at the clinic and provided it to me free of charge. One of the downsides of the nursing team is that they are all located at the Upper East Side location, so if you are seeing Dr. Pfeifer in Tribeca, you might not get to meet/see Evangeline in person.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Initially I came to Dr. Pfeifer after a referral from Dr. Peter Schlegel during treatment for male infertility. I was an out-of-town patient which made communication and remote testing complicated at times. That said, Dr. Pfeifer had at one point provided me her cell number and has since allowed me to text her- though I try to respect her privacy and do so sparingly. I did, however, find this to be especially helpful at times when I needed something urgent, or in the event I was unable to get through to her via e-mail or get through to one of the nurses or on-call physicians (weekends, nights, etc.) The shear fact that she trusted me with giving me her cell number shows how much she cared for me as her patient. We had success after a frozen blastocyst transfer in June of this year, after a failed fresh 3-day transfer in March (2nd IVF cycle), and failed TESE/initial IVF cycle with a frozen embryo transfer. Dr. Pfeifer is always very approachable with questions, but at times, it seems she struggles to keep up with her large patient load as it can take multiple attempts to get a hold of her. That said, she is always more than willing to help and listen when you do! It requires a lot of patience and persistence, but worth it when you do get through to her.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Persistence is key when getting through to her directly. Due to the high volume nature of the clinic, you really have to be your own advocate as everyone is vying for time with her. Being in high demand is not a bad problem to have, but wish that Cornell would hire more physicians to lower the patient to provider ratio.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
The first IVF cycle, we used injectables (Follistim, Ganirelix, and Menopur). The second cycle we were able to use what we learned from a failed frozen cycle to modify my protocol to produce better results. During IVF round 2, we went with a lower initial dose and continued that dose for a majority of the time, which while it sounds counter-intuitive, produced almost double the number of eggs retrieved (16). It was somewhat discouraging to find out that only half of the eggs were "mature", but we had two 8 and 7 cell embryos transferred and another which made it to Day 5/6 to freeze, which ended up being the one that worked.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Pretty painless at Tribeca office. Usually in and out in 30 mins. There was one day I waited over an hour for bloodwork, but I think this was due to a snowstorm that had impacted morning monitoring the day prior.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
IVF w/ ICSI is about $13,000 + cost of medications which for me was about $2-3,000
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
In our case, she would have liked to have performed a day 5 transfer in March (IVF cycle #2), but wanted to wait and make the final decision once she saw what the embryos looked like on day 3. In the end, she ended up transferring two moderate quality embryos not knowing if the other six, slower developing embryos, would make it to Day 5. Only 1 of 6 was of good enough quality to freeze, so in hindsight was the right decision. Those two failed to implant, but we did an FET with our day 5 frozen embryo in June and that proved to be the lucky one!
9
Doctor
Samantha Pfeifer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
9
Yes - the waiting room [at Weill Cornell Medical College] is filled with patients. But, the wait times are less than 20 minutes about 90% of the time. Monitoring hours of 6:30-8:30 are convenient and I often showed up at 8:40 with no issues. If your doctor wants you to schedule an appointment, appointments are easy to come by (typically) and rarely did I ever have to wait... you will always be leaving voice mails for nurses and assistants. BUT, don't get discouraged, I received phone calls back the same day 99% of the time. Your messages will be returned!
+ Read more
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
9
Describe your experience with Weill Cornell Medical College.
The offices at Will Cornell are also superbly up-to-date and clean, which sounds obvious, but is not something I found in other clinics. The waiting room is quiet, clean and efficiently run. The exam rooms are similarly clean and machines look new. Yes - the waiting room is filled with patients. But, the wait times are less than 20 minutes about 90% of the time. Monitoring hours of 6:30-8:30 are convenient and I often showed up at 8:40 with no issues. If your doctor wants you to schedule an appointment, appointments are easy to come by (typically) and rarely did I ever have to wait.
During treatment, were you treated like a number or a human with Steven Spandorfer at Weill Cornell Medical College?
After 2 of my failed transfers, Dr. Spandorfer called me on the phone unprompted to tell me he was sorry that the transfers did not work.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Crystal)
One thing to note - you will always be leaving voice mails for nurses and assistants. BUT, don't get discouraged, I received phone calls back the same day 99% of the time. Your messages will be returned!
What specific things went wrong at Weill Cornell Medical College?
  • Provided conflicting information
How was your experience with Steven Spandorfer at Weill Cornell Medical College?
I was very happy to have chosen Dr. Spandorfer and Weill Cornell after having negative experiences at another clinic. I felt like Dr. Spandorfer was readily available to speak on the phone if needed and I saw him during most of my visits. He loves to tell corny jokes - but this doesn't bother me. Infertility is so depressing, that it was kind of nice to have the mood lightened.
What's one piece of advice would you give a prospective patient of Steven Spandorfer at Weill Cornell Medical College?
Be proactive. Always ask questions if you have them and don't be shy to speak up if you have concerns.
Describe the protocols Steven Spandorfer used in your cycles at Weill Cornell Medical College and their degree of success.
IVF + ICSI - We had male factor infertility with low morphology so he felt that ICSI was necessary to get the best quality sperm. I believe my IVF injections were given to me in low, steady dosages so as to improve the quality of my eggs for retrieval. We successfully fertilized 11 embryos (out of 15 eggs) and 5 made it to Day 5. For our fresh transfer of 1 embryo, we were not successful. For our second transfer - a frozen cycle - I was put on birth control, lupron, estrogen patches and progesterone in oil. We transfered 2 frozen embryos and were not successful. For our 3rd transfer - another frozen cycle - we did the same process and transfered 2 embryos. We are currently 6 weeks 4 days pregnant with 1. Our first ever positive in 2.5+ years. The only change this cycle was I had a hysteroscopy and lining scratch the month prior.
Describe the costs associated with your care under Steven Spandorfer at Weill Cornell Medical College.
My IUIs were covered by insurance with only copays. My insurance did not cover IVF or any drugs involved with IVF. IVF + ICSI + fresh transfer + embryo storage + the hospital fee + sperm collection + all bloodwork/ultrasounds cost us approximately $15,000 (medications not included). Each frozen embryo transfer was approximately $4600 (medications not included).
Describe Steven Spandorfer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
He pushed eSET for us since I am under 35, but after our first failed transfer he had no issues with us moving to 2 embryo transfers. He warned us of high risk pregnancies with multiple embryos.
8
Doctor
Steven Spandorfer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2017
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Unexplained
10
He [Weill Cornell Medical College] does not accept any insurance...Efficient clinic; I am usually seen within 10 minutes of checking in for my appointment Some patients might feel like it's a revolving door because there are usually several people waiting...She is not a nurse but a coordinator for Dr Rosenwaks. She has been helpful with scheduling.
+ Read more
Age
35
Treated
2017
Success with this Doc
?
Race
European
Income
$500K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Unexplained
10
Describe your experience with Weill Cornell Medical College.
Efficient clinic; I am usually seen within 10 minutes of checking in for my appointment Some patients might feel like it's a revolving door because there are usually several people waiting
During treatment, were you treated like a number or a human with Zev Rosenwaks at Weill Cornell Medical College?
He took the time to explain the results of my tests to help me understand them. He was very thorough in all his testing.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Sandra Babic )
She is not a nurse but a coordinator for Dr Rosenwaks. She has been helpful with scheduling.
How was your experience with Zev Rosenwaks at Weill Cornell Medical College?
I am still going through the process so I can't detail my experience in full but everything so far has been positive. He is efficient in his testing procedures and had requested a lot of different tests than my previous clinic. This made me feel more confident in his skills than my previous doctor. He is also prescribing a different method of treatment for my next cycle which makes me feel like he is more thoughtful in his approach rather than just out to get our money by suggesting the most expensive option.
What's one piece of advice would you give a prospective patient of Zev Rosenwaks at Weill Cornell Medical College?
Know that you might not always see him for each visit. I have seen him most visits but he has not performed all the procedures, like the HSG. However, the other doctor I have seen has always been consistent so I do not feel like I'm rotating through the whole clinic.
Describe the protocols Zev Rosenwaks used in your cycles at Weill Cornell Medical College and their degree of success.
We are just beginning my IUI cycle. It's going to be an IUI with Clomid. I do not yet know the dose. The pretesting has involved: A complete work up of blood tests 2 semen analysis for my husband Several vaginal ultrasounds An HSG ( no balloon method) A saline ultrasound
Describe the costs associated with your care under Zev Rosenwaks at Weill Cornell Medical College.
He does not accept any insurance
Describe Zev Rosenwaks's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
This has not yet been discussed because we are trying IUI first
9
Doctor
Zev Rosenwaks
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
44
Treated
2017
Success with this Doc
No
Treatment
Fertility Medications
Diagnosis
Diminished Ovarian Reserve
0
Very little communication without dragging it out of them [Weill Cornell]. I often felt confused and like I was asking a favor to have things explained to me...If you like an anonymous and mechanical office for something this imporant, you'll love it here. Otherwise, I'd skip it...Nurses were fine- nothing memorable, nothing bad. Far kinder than the Dr. himself...No personal care. I love my regualr ob/gyn there but the fertility practice is too big and factory-like.
+ Read more
Age
44
Treated
2017
Success with this Doc
No
Race
European, Ashkenazi Jewish
Income
$500K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Fertility Medications
Diagnosis
Diminished Ovarian Reserve
0
Describe your experience with Weill Cornell Medical College.
If you like an anonymous and mechanical office for something this imporant, you'll love it here. Otherwise, I'd skip it.
During treatment, were you treated like a number or a human with Steven Spandorfer at Weill Cornell Medical College?
If you have no strong reason to doubt your fertility, I'm sure Dr. Spandorfer would be fine. His initial impression is of sort of a big friendly teddy bear with a touch of frat boy who speaks in plain language. If however, you are in a situation where you think you will likely have a hard time becoming pregnant, I would move on. Once my hormone level tests came back, he became very short with me. Just said that it was very unlikely I'd have kids and when I asked questions, he was impatient and was rushing me out of there. He was blunt, cut me off so abruptly when I misunderstood something and seemed irritated. No compassion at all, just told me like he was giving the weather and left me sitting there with my pants off on the table as he rushed to the next patient. I felt so vulnerable and it was awful. He was however, always willing to have me come back to do a sonogram and blood tests. I was clear from day one that I was against donor conception for very personal reasons. He not once, not twice, but three times pushed it after I was 100% straightforward that I'd either not have children or adopt if that was my only option. Needs a lot of work with compassion and bedside manner. I've sinced moved on to a smaller office and had much better treatment from a kind and caring doctor. Awful
Describe your experience with the nursing staff.
Nurses were fine- nothing memorable, nothing bad. Far kinder than the Dr. himself.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Steven Spandorfer at Weill Cornell Medical College?
He simply should not be treating for infertility. I've lived in NYC my entire life and have never encountered someone with less bedside manner. Unacceptable, rude, unprofessional, and generally seems like he should probably retire.
What's one piece of advice would you give a prospective patient of Steven Spandorfer at Weill Cornell Medical College?
Look elsewhere. Cornell on a whole doesn't have a great reputation. No personal care. I love my regualr ob/gyn there but the fertility practice is too big and factory-like.
Describe the protocols Steven Spandorfer used in your cycles at Weill Cornell Medical College and their degree of success.
We didn't get that far- he was only interested in having me come in every week to do a sonogram, take blood, and charge me $1000's of dollars while at the same time acting like I was getting on his nerves and wasting his time. I went to another doctor aftwerwards who somehow managed to see me less often and got much more approved on my insurance.
Describe the costs associated with your care under Steven Spandorfer at Weill Cornell Medical College.
About $6000
0
Doctor
Steven Spandorfer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Clinic Atmosphere
Educational Resources
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9
Age
38 - 41
Treated
2014 - 2017
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss
9
[Weill Cornell] Strengths: excellent care, patient needs first- felt like decisions and recommendations were based on what was best for me medically and not what would line their pockets or skew their results as other clinics might. Other strength is I love that all blood test results are same day and I never waited too long there. Cons: honestly biggest con is cost. It's a fortune...$20k for one round of ivf when you add up cost for ivf, icsi, sounding, and meds. $5k for each natural frozen cycle. Pgs was over $6k so we declined.
+ Read more
Age
38 - 41
Treated
2014 - 2017
Success with this Doc
?
Race
Ashkenazi Jewish
Income
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss
9
Describe your experience with Weill Cornell Medical College.
Strengths: excellent care, patient needs first- felt like decisions and recommendations were based on what was best for me medically and not what would line their pockets or skew their results as other clinics might. Other strength is I love that all blood test results are same day and I never waited too long there. Cons: honestly biggest con is cost. It's a fortune.
During treatment, were you treated like a number or a human with Glenn Schattman at Weill Cornell Medical College?
He's a good guy. He gives us his honest opinion even when not in his financial best interest. Answers all questions no matter how small. Understands the emotional impact of it all. Willing to customize a plan to your situation and adjust. Delivers bad new honestly without hiding it hasn't given us false hope.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hannah)
The nurses are great you can call them anytime with any questions. Hannah talked to me many times when I had bad news and patiently answered a million questions.
How was your experience with Glenn Schattman at Weill Cornell Medical College?
We're still in treatment so can't really fully answer til done. Despite 4 miscarriages in one year we've not considered switching doctors so that should say something that we still trust him. He seems like a top doctor, an expert - and a human being - which is the ideal combination in this profession I think. He won't do unnecessary interventions so if he says x is worth the $ it probably is and if not he'll tell you.
What's one piece of advice would you give a prospective patient of Glenn Schattman at Weill Cornell Medical College?
Don't expect to see him every time prepare to see and talk to mostly staff it's just how that clinic works. If at any point you're not clear on something just call the nurse and tell them. Sometimes they assume you understand when you don't just have to speak up.
Describe the protocols Glenn Schattman used in your cycles at Weill Cornell Medical College and their degree of success.
We used a combo of follistim, menopur - then added ganirelix for a few days and triggered with a combo of hcg and Lupron (one night only). He did the retrieval himself which produced 19 eggs (in a 40 year old!) and 6 usable day 5 blasts. Only thing I feel they could have better prepared me for was the bloat getting worse post retrieval otherwise quite thorough. Also did one natural drug free frozen transfer since then- transferred one embryo which worked but ended in an 8 week miscarriage. I was grateful they were willing to do a drug free transfer and totally natural. Much easier.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
All monitoring is 630-830 am and I was told the afternoon before whether to come in next day so that's a pain schedule wise but they tell you that in advance. But you're not waiting long. It can feel impersonal because it's a well oiled machine with so many women but they manage it very professionally
Describe the costs associated with your care under Glenn Schattman at Weill Cornell Medical College.
Insane. $20k for one round of ivf when you add up cost for ivf, icsi, sounding, and meds. $5k for each natural frozen cycle. Pgs was over $6k so we declined.
Describe Glenn Schattman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
He much prefers eSET unless good reason for more- which I agree with. That said he's not one size fits all and will give you a reco with rationale rooted in your personal situation which I like.
9
Doctor
Glenn Schattman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
43 - 44
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
10
The clinic [Weill Cornell - U East] has an excellent reputation and operates like a well oiled machine. I like this, however, it can feel like a mill...[the nurses] They always contacted me in a timely manner and took time to answer all of my questions and explain everything to me...Dr. Elias is very good about laying things out and having very candid conversations. He has always had a calming effect on me even when he's delivering bad news.
+ Read more
Age
43 - 44
Treated
2016 - 2017
Success with this Doc
No
Race
Native American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
10
Describe your experience with Weill Cornell Medical College.
The clinic has an excellent reputation and operates like a well oiled machine. I like this, however, it can feel like a mill.
During treatment, were you treated like a number or a human with Rony Elias at Weill Cornell Medical College?
He has always been very patient with me in allowing me to ask questions. I never feel like he is rushing me. He is very kind when I've been upset.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Devin for IUI and Lisa for IVF)
They always contacted me in a timely manner and took time to answer all of my questions and explain everything to me.
How was your experience with Rony Elias at Weill Cornell Medical College?
Dr. Elias is very good about laying things out and having very candid conversations. He has always had a calming effect on me even when he's delivering bad news. He gives me as much time as I need to ask my questions. I never feel like he's rushing me out the door.
What's one piece of advice would you give a prospective patient of Rony Elias at Weill Cornell Medical College?
Do not be afraid to ask questions or ask for clarification.
Describe the protocols Rony Elias used in your cycles at Weill Cornell Medical College and their degree of success.
My first 3 IUIs were with Clomid. I produced 1or 2 mature follicles each time. My 4th IUI was an injectible cycle using Menopur and I had 3 mature follicles. My first IVF cycle involved Menopur, Gonal-F and Cetrotide. Dr. Elias thought I had 5 mature follicles, but on retrieval day, they were only able to get 3 because the other 2 were too immature and wouldn't have made it. All 3 eggs fertilized, but 1 developed abnormal cells and was not viable. The other 2 were graded as a 1.5 and a 2 and were transferred on day 3. My second IVF cycle involved Lupron, Menopur and Gonal-F. I did not respond well to this protocol and an ultrasound and MRI revealed a large tumor on my sacrum which led to my cycle being canceled. The tumor has been removed and I am now recovering from surgery and hope to resume IVF in May.
Describe the costs associated with your care under Rony Elias at Weill Cornell Medical College.
My insurance covered 3 IUI cycles. The rest I have paid out of pocket.
10
Doctor
Rony Elias
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
34
Treated
2017
Success with this Doc
?
Treatment
IVF
Diagnosis
Recurrent Pregnancy Loss
10
So far my experience with my primary nurse, Evangeline and the nurse staff has been excellent. Yes, you have to be on standby if you are expecting a call from them but I think that is standard. When my nurse does call she takes the time to answer all of my questions...I really like the Tribeca office. It is pretty easy to get an appointment and wait time for walk in blood work is reasonable. I also appreciate that you can go to the UES location on the weekends. For some appointments (IVF prep class, genetic counselor consultation, appointment prior to egg retrieval) you have to go to the UES location which is a little inconvenient for me but for the most part my care has been at Tribeca. Front desk staff is relatively easy to get in touch with and they are responsive via email and phone.
+ Read more
Age
34
Treated
2017
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Recurrent Pregnancy Loss
10
Describe your experience with Weill Cornell Medical College.
I really like the Tribeca office. It is pretty easy to get an appointment and wait time for walk in blood work is reasonable. I also appreciate that you can go to the UES location on the weekends. For some appointments (IVF prep class, genetic counselor consultation, appointment prior to egg retrieval) you have to go to the UES location which is a little inconvenient for me but for the most part my care has been at Tribeca. Front desk staff is relatively easy to get in touch with and they are responsive via email and phone.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
I started seeing Dr. Pfeifer after my second miscarriage because my OB/GYN thought I may have more success if I try IVF with PGS testing. I appreciated that Dr. Pfeifer didn't just jump to IVF and instead ran tests to assess next steps. She ultimately suggested we try again on our own if we were up to it and once we were pregnant she would monitor us closely for the first 10 weeks. We ended up getting pregnant on our own but had another loss. She was very caring during the whole process and seemed invested in our success. We are now starting the IVF process with her.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangeline)
So far my experience with my primary nurse, Evangeline and the nurse staff has been excellent. Yes, you have to be on standby if you are expecting a call from them but I think that is standard. When my nurse does call she takes the time to answer all of my questions.
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
So far my experiences have been very positive. Dr. Pfeifer takes the time to answer the questions I have and comes across as caring and thoughtful. She strikes a good balance of being honest and nurturing.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Be prepared with questions if you have them and if you are concerned about something, speak up.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
I haven't yet started my IVF cycle but the protocol the Dr. is recommending is 225-400 FSH plus Menopur with Ganirelix.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
I am just starting IVF but I think the cost for IVF with PGS testing and meds without insurance is around 25K; our insurance will cover 10K for treatment and 4K for meds.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Based on our discussions and the fact that we are doing PGS testing, the current recommendation is to transfer one embryo.
10
Doctor
Samantha Pfeifer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
38 - 42
Treated
2013 - 2017
Success with this Doc
No
Treatment
15 IUI
Diagnosis
Other
9
The clinic [Weill Cornell] has the system down to a science and operates like a well-oiled machine. These types of clinics can often make one feel like an animal in their treatment of patients, but I haven't felt that here. The waiting area is well situated and waiting times for daily monitoring are minimal. The only problem for me is that it is a pain to get there. One area for improvement is their billing department. Last year they double charged me several appointments. My have colleagues who use this clinic who have said that it has been a nightmare as well working with the billing department.
+ Read more
Age
38 - 42
Treated
2013 - 2017
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
15 IUI
Diagnosis
Other
9
Describe your experience with Weill Cornell Medical College.
The clinic has the system down to a science and operates like a well-oiled machine. These types of clinics can often make one feel like an animal in their treatment of patients, but I haven't felt that here. The waiting area is well situated and waiting times for daily monitoring are minimal. The only problem for me is that it is a pain to get there. One area for improvement is their billing department. Last year they double charged me several appointments. My have colleagues who use this clinic who have said that it has been a nightmare as well working with the billing department.
During treatment, were you treated like a number or a human with Rony Elias at Weill Cornell Medical College?
Dr Elias replies to emails regularly even over the weekend. When I was having an ectopic pregnancy - I was in a tremendous amount of pain and he replied to my emails over night. Though I don't see him usually more than once or twice a cycle, I feel like he follows my case closely.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Devon Klauck)
She calls back and answers questions all the time. Sometimes there is a delay in reply as she is out of the office now and then. When someone is covering for her there is not always the same level of quality in communications and care.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
How was your experience with Rony Elias at Weill Cornell Medical College?
I was at another clinic in NYC where I had a negative experience with the dr rushing us through clomid cycles and overstimulating me on Follistim before even trying Clomid. We left that clinic after a referral from a colleague to try Cornell. I picked Dr Elias because he had experience with septate uteruses, which is what I had had. He was immediately responsive and after 2-3 cycles with him I was pregnant. He started slowly and really paid attention. After my first child turned 1, we went back to him to try for another baby. I had 6 iuis (Clomid cycles) last year. I was pregnant on the third one but miscarried and then again on the sixth but it was ectopic. So in terms of helping me get pregnant, I am happy with Dr. Elias. I don't know that there was anything else he could have done to avoid the pregnancy losses. Sometimes I did feel that he didn't grasp how awful the pregnancy loss was for us - the devastation we felt - or maybe he does but doesn't get into the emotions. Hard to say. He did spend a decent amount of time with us with both losses explaining options and future options. One thing also to note is that when we started seeing him he was more available and less rushed. Now he seems to have a much larger caseload.
What's one piece of advice would you give a prospective patient of Rony Elias at Weill Cornell Medical College?
Trust him to know your case. But also ask questions.
Describe the protocols Rony Elias used in your cycles at Weill Cornell Medical College and their degree of success.
With my first pregnancy, the follicle size got to 24mm. This is larger than it needed to be to move to the trigger shot. However, this resulted in a viable pregnancy. So he used this same method for all my Clomid cycles lat year (6 of them). Two resulted in pregnancies. Neither was viable, however.
Describe the costs associated with your care under Rony Elias at Weill Cornell Medical College.
Only my co-pays for drugs. My insurance covers iuis and the meds for iuis but not IVF. We have not done IVF yet.
7
Doctor
Rony Elias
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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4
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
4
Nurses [at Weill Cornell] were mostly available but at times hard to reach. And they forgot to call me to tell me to come for day 3 transfer....The process at WC makes you feel like a #. You see a lot of different doctors and dont hear from your main dr often. Youre not told how youre doing during the cycle and i was unclear as to how often my chart was reviewed by Doctor...too many patients too little personal approach too many different doctors speeding through ultrasounds not a personal feel...
+ Read more
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality
4
Describe your experience with Weill Cornell Medical College.
too many patients too little personal approach too many different doctors speeding through ultrasounds not a personal feel
During treatment, were you treated like a number or a human with Ina Cholst at Weill Cornell Medical College?
Ina was lovely but the process at WC makes you feel like a #. You see a lot of different doctors and dont hear from your main dr often. Youre not told how youre doing during the cycle and i was unclear as to how often my chart was reviewed by Doctor. I was in contact with the nurses more than Cholst, although she did do her best to be available for 2 discussions during the cycle and after our initial consults and tests. The cycle was straightforward, it didnt feel personalized and i felt that a ball was dropped a few times- i wasnt contacted day of transfer- they forgot to call me, and I wasnt told that one embryo had a late fert until i was in the operating room for transfer. I was also triggered a day earlier than Dr. Cholst had predicted and had no follicles over 16. i think this was a mistake.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Holly Nadal)
Nurses were mostly available but at times hard to reach. And they forgot to call me to tell me to come for day 3 transfer.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to convey critical information
How was your experience with Ina Cholst at Weill Cornell Medical College?
She is very nice and empathetic. I liked her as a person. I trusted her judgement. Something about her bedside manner is odd and/or misleading. And I was unclear as to how involved in my cycle she was as there were no changes and no conversations unless I requested. Her predictions were mostly right, but I felt like I was fighting a losing battle, and that she felt the same way.
What's one piece of advice would you give a prospective patient of Ina Cholst at Weill Cornell Medical College?
Demand more explanations and updates.
Describe the protocols Ina Cholst used in your cycles at Weill Cornell Medical College and their degree of success.
300 gonal f; 150 menapur; week 2 add cetratide. I produced only 3 follicles, 1 fert, 1 late fert, 2 transferred, chemical pregnancy; the protocol was never altered, and I was never given estrogen levels or told follicle #s unless I asked or asked to see chart.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
cattle call but well oiled in getting people in and out. they are good at speed; bad at bedside. over worked.
Describe the costs associated with your care under Ina Cholst at Weill Cornell Medical College.
appx 12k for IVF procedures and 9k for meds
2
Doctor
Ina Cholst
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
10
Billing [at Weill Cornell] is the weakness... lots of billing mistakes, endless phone calls. Otherwise, the team is amazing...[Nurse] Hannah was great. She called at the same time every day with results. Just like with Dr. Schattman, ask questions- because the phone calls are quick and before you know it you are off the phone and forgot to ask!..It's a well-oiled machine. The earlier you get there the less wait there is. It's extremely organized...
+ Read more
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Weill Cornell Medical College.
Billing is the weakness... lots of billing mistakes, endless phone calls. Otherwise, the team is amazing.
During treatment, were you treated like a number or a human with Glenn Schattman at Weill Cornell Medical College?
He always addressed all of my questions, made an effort to be available for as many monitoring appts as possible and called with important news related to my retrievals. Also, when I did ultimately have a miscarriage- he was unbelievable compassionate, present and kind to me throughout the whole ordeal.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Hannah)
Hannah was great. She called at the same time every day with results. Just like with Dr. Schattman, ask questions- because the phone calls are quick and before you know it you are off the phone and forgot to ask!
How was your experience with Glenn Schattman at Weill Cornell Medical College?
I trust him. He always exudes confidence in his approach and a gentle optimism that is so important during this stressful time. During the good news, he was as excited as we were... and during the bad news, we felt as though he was in it with us as well. I feel lucky to have him as my doctor and know he wants the same outcome we do.
What's one piece of advice would you give a prospective patient of Glenn Schattman at Weill Cornell Medical College?
Ask questions! The visits move quickly and I needed to write down my questions as a mental reminder to ask before he leaves...
Describe the protocols Glenn Schattman used in your cycles at Weill Cornell Medical College and their degree of success.
IVF- We used estrogen priming, followed by Menopur 150, Follistim 300 + ganirelix added during the cycle. With my diagnosis being diminished ovarian reserve, we only got 5 eggs of which all were mature but only 4 fertilized (via ICSI). 2 were implanted on day 3, none made it to freeze. We ultimately had a positive pregnancy test with 1 yolk sac, but unfortunately had a miscarriage at 7 weeks. Our next cycle is in the works and we are not sure of the protocol yet.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Come early.... It's a well-oiled machine. The earlier you get there the less wait there is. It's extremely organized.
Describe the costs associated with your care under Glenn Schattman at Weill Cornell Medical College.
My insurance covered 90% of fertility treatments up to $20,000. They are very up front with the costs of each procedure so it is easy to anticipate our out of pocket costs.
Describe Glenn Schattman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
He wants you to have a healthy baby. We came up with a plan together on how to proceed.
10
Doctor
Glenn Schattman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
40 - 43
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
6 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
Strengths [of Weill Cornell Medical College]: very efficient and able to handle high volumes of patients. Flexible monitoring hours. Highly successful results. Weaknesses: some issues with billing/ filing insurance claims/ getting reimbursements. You don't see your primary Dr for most procedures. Retrievals are done at the hospital across the street vs in office, which is an added expense.... Dr. Davis' nursing staff is extremely responsive and caring. There are a high number of patients for daily monitoring; however, most Dr's took the time during ultrasounds to explain the results and answer questions. Patients see whichever Dr is in duty for monitoring, retrievals and transfers.
+ Read more
Age
40 - 43
Treated
2014 - 2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
Describe your experience with Weill Cornell Medical College.
Strengths: very efficient and able to handle high volumes of patients. Flexible monitoring hours. Highly successful results. Weaknesses: some issues with billing/ filing insurance claims/ getting reimbursements. You don't see your primary Dr for most procedures. Retrievals are done at the hospital across the street vs in office, which is an added expense.
During treatment, were you treated like a number or a human with Owen Davis at Weill Cornell Medical College?
Dr. Davis' nursing staff is extremely responsive and caring. There are a high number of patients for daily monitoring; however, most Dr's took the time during ultrasounds to explain the results and answer questions. Patients see whichever Dr is in duty for monitoring, retrievals and transfers.
Describe your experience with your nurse at Weill Cornell Medical College.
Dr Davis' primary nurses are amazing. I worked with 1 in 2014 who was fantastic. She left in 2016, and there was a period of time where a nurse was filling in. I experienced communication gaps during this time period. Dr Davis now has a new primary nurse, and she is also excellent.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to convey critical information
How was your experience with Owen Davis at Weill Cornell Medical College?
Dr Davis is extremely knowledgeable and knew my chart and history inside and out before our consults. He is willing to try numerous treatment options and does not get discouraged by poor responders. Dr. Davis is extremely busy and prefers phone calls to emails. If you have questions, leave a message with his assistants, and he will call back quickly.
What's one piece of advice would you give a prospective patient of Owen Davis at Weill Cornell Medical College?
Dr Davis is excellent with dealing with finished ovarian reserve. He is willing to try multiple stimulation options to achieve the best outcome possible. If you need to reach him during a call, call his amazing Assistant, and she will have him call you right back.
Describe the protocols Owen Davis used in your cycles at Weill Cornell Medical College and their degree of success.
Co-culture, Estrogen priming & 450 Gonal-f & and 150 menopur to stimulate follicle growth; cetrotide to prevent ovulation; HCG to trigger. I had 1 successful pregnancy from this protocol. Co-culture, 150 Gonal-f & 75 menopur; cetrotide to prevent ovulation; HCG trigger. I had more follicles on this low dose protocol and had a chemical pregnancy.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Monitoring appointments are very busy and the waiting room is full most days.
Describe the costs associated with your care under Owen Davis at Weill Cornell Medical College.
IVF cycle with co-culture: $11,500 ICSI: $2,630 Anesthesia: $800 Hospital admitting fee for retrieval: $1,005.84
10
Doctor
Owen Davis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 36
Treated
2013 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
Cornell is a well respected clinic where the doctors confer on approach and they also have excellent support services (genetics, billing, etc.). It lacks a personal touch and that waiting room in the morning for monitoring is about the worst place on this Earth but some of it comes with the territory. It's important to work to establish a relationship with your doctor and his assistant and focus on that and otherwise ensure to advocate for what you need as they are responsive.
+ Read more
Age
32 - 36
Treated
2013 - 2017
Success with this Doc
Yes
Race
European
Income
$500K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Weill Cornell Medical College.
Cornell is a well respected clinic where the doctors confer on approach and they also have excellent support services (genetics, billing, etc.). It lacks a personal touch and that waiting room in the morning for monitoring is about the worst place on this Earth but some of it comes with the territory. It's important to work to establish a relationship with your doctor and his assistant and focus on that and otherwise ensure to advocate for what you need as they are responsive.
During treatment, were you treated like a number or a human with Isaac Kligman at Weill Cornell Medical College?
Cornell has a reputation for being a "factory-like" clinic, and I echo the sentiment in regards to monitoring, nursing staff, etc. There are improvements to be made, for sure, but on the whole it is a well run clinic. However, I have never felt like Dr. Kligman was not fully invested in my success and cared personally about my care. If we saw one another on the street, he would recognize me, call me by name and stop for a chat.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Kristin, Crystal, Susan)
I have had VERY mixed experiences with the nursing team. The attitude, level of organization and information given vary drastically from nurse to nurse. I find that most of them are not very compassionate, frankly - I'm ok with that as I understand they have a difficult job but every once in a while it would feel nice to have a personal connection. I have never been in a situation where I have not timely received instructions or have been given incorrect instructions, however - they are on the whole, organized when it comes to following protocols.
How was your experience with Isaac Kligman at Weill Cornell Medical College?
Dr. Kligman has been my doctor since 2013 at which time we did our first IVF cycle and I became pregnant with our first child. I resumed seeing him in 2016 and we are working on number two. Dr. Kligman is the ultimate professional. He is smart, well-versed, courteous and caring. He is always responsive to my concerns and questions and provides straightforward and honest answers (he is not one to sugar coat). In between cycles, I had a natural pregnancy that ended in miscarriage. He insisted on caring for me the whole way through, was completely supportive through a difficult time and even insisted on doing my D&C himself so that he could be comfortable that I would not have any delays when I was ready to try again. He makes recommendations, and feels strongly about them, but will also let you give input on your preferred course of treatment and supports alternative courses of action. We are having a tough time with number two and this is when your care gets put to the test but thus far I have not lost any confidence in him as my doctor. I think Cornell as a practice can be somewhat rigid in approach and I see this from time to time in the way Kligman practices but ultimately he won't stick with something that isn't working. I always feel in good hands.
What's one piece of advice would you give a prospective patient of Isaac Kligman at Weill Cornell Medical College?
You have to do some self-education and be prepared to ask questions and prompt him as he won't always be as effusive as you might want him to be. He is 100% willing to spend all the time in the world with you discussing treatment and options but you should come prepared with a list of questions and concerns.
Describe the protocols Isaac Kligman used in your cycles at Weill Cornell Medical College and their degree of success.
On our initial round of IVF, I was 32 and had no identified issues - our issue was male infertility - so was a fairly straightforward situation as these things go. We used ICSI and ended up with 8 day 5 blasts - we put one in and we have our daughter and froze the remaining 7. They were not PGS tested as that was fairly new at the time. All of my FETs are being done on a medicated cycle using Lupron, estrogen and progesterone. We have opted for a single embryo transfer in each case (he has suggested we move to two, which we are considering).
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
The waiting is the worst, and some days it can be up to an hour. This is the number one thing I would change about the experience and wish it could feel less like a cattle call.
Describe the costs associated with your care under Isaac Kligman at Weill Cornell Medical College.
Dr. Kligman accepts some insurance and we had coverage for many of our treatments but paid out of pocket for fertility medication and some hospital charges.
Describe Isaac Kligman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
It has been my experience that Dr. Kligman will recommend eSET in all cases other than when it is not the patient's desire or when eSET is not producing results. He will always go over the statistics and recommendations with us pre-transfer to help us make an informed choice.
10
Doctor
Isaac Kligman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
33
Treated
2017
Success with this Doc
?
Treatment
IUI
Diagnosis
Anovulation
7
The Dr's staff and the clinic [Weill Cornell] were not initially clear on insurance process. They fail to tell you that the Dr may accept your insurance but the clinic may not. Fortunately, my insurance covered the Dr consultation and blood work and my husband's insurance covers everything else, including the clinic costs and procedures done through Cornell/NY Presbyterian. Make sure you ask if the Dr and the clinic accept your insurance.
+ Read more
Age
33
Treated
2017
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Anovulation
7
Describe your experience with Weill Cornell Medical College.
The clinic feels like a very large, impersonal operation. However, it has a great reputation for results and the staff is polite. I really appreciate that monitoring hours start at 6:30 and although many people will be waiting by 6:40, the whole things runs very smoothly, you're in and out in no time.
During treatment, were you treated like a number or a human with Dan Goldschlag at Weill Cornell Medical College?
Dr Goldschlag is polite but it can sometimes feel a bit rushed when speaking with him. However, I do not mind, I like a doctor that is knowledgable and gets to the point quickly. However, the clinic and the process for making appointments and getting in touch with the doctor's staff can make you feel like a number. It is impossible to communicate via email or to speak to someone the first time you call, you must always leave a message and they will return your call. Also, the doctor's hours are very inconvenient. I understand that this is a process that is time consuming, however, I wish appointment times were more convenient and the office was more accommodating for working professionals.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Shakira)
The nursing team is very diligent about communicating results and next steps.
How was your experience with Dan Goldschlag at Weill Cornell Medical College?
If you like a very kind and warm doctor, I would not recommend Dr. Goldschlag. He is very polite and will explain everything fully, however, he does not engage in extensive conversation. I really appreciate that he answers every question thoroughly but gets to the point quickly, without small talk.
What's one piece of advice would you give a prospective patient of Dan Goldschlag at Weill Cornell Medical College?
I would tell a prospective patient to be very clear with Dr. Goldschlag about your expectations and how soon or quickly you would like to proceed with specific treatments. He is very understanding and will move things along very quickly if that is what you prefer. He was very thorough in explaining all of my options and what the approximate timeline would be for every option. In my case, I was very clear that I wanted to move quickly and he immediately outlined my options based on my goals and expectations.
Describe the protocols Dan Goldschlag used in your cycles at Weill Cornell Medical College and their degree of success.
After trying to conceive for 1.5 years, by husband and I decide to see Dr. Goldschlag. After he first consultation and follow-up, Dr. Goldschlag determined that my ovulation was not occurring regularly. He asked me to come in for an ultrasound and determined that I had not yet ovulated. Based on the size of my follicles he gave us an approximate time frame for when ovulation might occur and we should try to conceive naturally. We did just that and we were successful. However, just a few weeks later I miscarried. We now know that we can conceive naturally. However, du to my irregular cycles, my husband and I would like to conceive again asap. Therefore, Dr. Goldschlag recommended that once my next cycle begins, our next step will be to start clomid and IUI.
Describe the costs associated with your care under Dan Goldschlag at Weill Cornell Medical College.
The Dr's staff and the clinic were not initially clear on insurance process. They fail to tell you that the Dr may accept your insurance but the clinic may not. Fortunately, my insurance covered the Dr consultation and blood work and my husband's insurance covers everything else, including the clinic costs and procedures done through Cornell/NY Presbyterian. Make sure you ask if the Dr and the clinic accept your insurance.
7
Doctor
Dan Goldschlag
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2017
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Even though the practice at [Weill Cornell] CRM is huge, everyone I met with treated me with respect and kindness. There are literally hundreds of patients waiting in the monitoring room each day yet I did not encounter any frustrated doctors, nurses, or other staff...Everyone is super nice and professional, but the automation keeps things moving smoothly. With this volume of patients, everything has to be timed to the minute. Despite the high volume, the obvious compassion and level of training from everyone - the billing team, receptionists, nurses, doctors - makes you feel like a person.
+ Read more
Age
35
Treated
2017
Success with this Doc
Yes
Race
European
Income
$500K
Occupation
Business Executive
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with Weill Cornell Medical College.
Many other patients have described CRM as a well-oiled machine. It is, which, when it comes to IVF, is a great thing. Having experienced both kind of clinics - more personal vs more automatic - I prefer this environment. Everyone is super nice and professional, but the automation keeps things moving smoothly. With this volume of patients, everything has to be timed to the minute. Despite the high volume, the obvious compassion and level of training from everyone - the billing team, receptionists, nurses, doctors - makes you feel like a person.
During treatment, were you treated like a number or a human with Owen Davis at Weill Cornell Medical College?
Even though the practice at CRM is huge, everyone I met with treated me with respect and kindness. There are literally hundreds of patients waiting in the monitoring room each day yet I did not encounter any frustrated doctors, nurses, or other staff. Whenever I met with Dr. Davis, he was completely up to speed on my treatment.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Katie)
Katie is an excellent nurse and always answered my questions within a few hours. She is super thorough and organized - nothing ever fell through the cracks with her. I saw her frequently, but other nurses often did the blood work monitoring or ultrasounds. They were all great. Like Dr. Davis, Katie was always completely up to speed on my treatment, which reassured me that my case was being followed personally.
How was your experience with Owen Davis at Weill Cornell Medical College?
Dr. Davis is highly competent, intelligent, compassionate, realistic, and thorough -- all the things I could have hoped for in a doctor. He is a man on a fertility mission; he is all business yet still manages to make you feel like a person. Despite the high volume of patients he sees on a daily basis, he was always up to speed with my treatment and was available whenever I needed to speak with him directly. At no time was I confused about my treatment or what the next steps were going to be. I can't recommend him highly enough.
What's one piece of advice would you give a prospective patient of Owen Davis at Weill Cornell Medical College?
Do not wait to make an appointment - if you want to see him, the sooner the better.
Describe the protocols Owen Davis used in your cycles at Weill Cornell Medical College and their degree of success.
I started a protocol of 300 cc follistim, 150 menopur for the first 12 days of my cycle - around day 8 as I was getting ready for the retrieval, he prescribed ganirelix to prevent me from ovulating. I was monitored every day or every other day with blood work and then ultrasounds. I did not have any side effects, which I am so grateful for. I was triggered on day 13 and retrieved on day 15, closely following my natural cycle. Dr. Davis retrieved 14 eggs, 11 of which were mature. Of the 11, 8 fertilized with ICSI, and 5 went on to be blastocysts. I transferred a single embryo on day 5 - prior to the retrieval we discussed my desire to transfer just 1 embryo if possible. I was thrilled to get a positive blood pregnancy test on day 28, and now have an additional 4 embryos frozen for future use. Dr. Davis did not recommend genetic testing in my case because of family history and age; he explained that it was an additional step to freeze and unfreeze the embryos and that in my circumstances, the risks were not worth doing it.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Super efficient. I do not live close to the clinic in Manhattan (I am about 2 hours away) so it was a pain sometimes getting there in the morning before 8:30. However, I never had to wait long to see someone (less than 15 minutes) and was always in and out. Everyone super nice and professional. Usually there are between 75-100 people waiting. The Mount Kisco location is closer to my house, but unfortunately not as efficient. I think they only have 1-2 nurses there, and usually only 5-10 people waiting, but much longer wait times (usually 30 minutes or more).
Describe the costs associated with your care under Owen Davis at Weill Cornell Medical College.
Medications - $14,000; IVF - $10,500; ICSI - $2,700; Hospital Fee - $1800; Embryo cryopreservation - $1100 per year; Individual consultations/visits with Dr. Davis - $550 each, probably around 6-8 of those total including initial consultation and follow up after achieving pregnancy
Describe Owen Davis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
In my first consultation with Dr. Davis, I expressed to him that I wanted to transfer just 1 embryo if possible. He noted my wishes and said that realistically he could transfer either 1 or 2, but it depended on the embryos themselves: how many were fertilized, and how they looked on day 3 post-fertilization. This made sense, and post retrieval he and my nurse Katie kept me aware of how they were doing and how likely a day 5 transfer would be. Happily, 5 embryos made it to day 3 and looked good enough to wait until day 5 for a single embryo transfer.
10
Doctor
Owen Davis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Unexplained
8
The clinic [Weill Cornell] is fine and they have two or 3 locations...The set times for monitoring are nice if you need to schedule but the walk in times are also good b/c you can get in early before work..If you do IVF they will give you a card to swipe in each time which is pre-loaded with your reason for visits...The nurse was nice and called every day as expected. She always had the information I needed and would answer questions. The one major issue is you can almost never get her one the phone if you miss a call or have an adhoc question.
+ Read more
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
Yes
Race
European, Middle Eastern
Income
$500K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
8
Describe your experience with Weill Cornell Medical College.
The clinic is fine and they have two or 3 locations - none are convenient for me but they may be for others. The set times for monitoring are nice if you need to schedule but the walk in times are also good b/c you can get in early before work. On the weekends you have to go to the main building on the UES and it can be very crowded in there. If you do IVF they will give you a card to swipe in each time which is pre-loaded with your reason for visits - this is nice and prevents you from having to stand in line to check in.
During treatment, were you treated like a number or a human with Samantha Pfeifer at Weill Cornell Medical College?
The good part as others have said is she is at the monitoring appointments which is nice. If she is not there you will see the other doctor she shares the office with. Once we moved from IUI to IVF I felt more like a human - and more attention was paid to my case. The monitoring hours are very rushed and you don't have the chance to ask questions or get detailed answers from her - but you get a call from your nurse every day after blood work and ultrasound and they are great resources for questions.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Evangaline Ewu)
The nurse was nice and called every day as expected. She always had the information I needed and would answer questions. The one major issue is you can almost never get her one the phone if you miss a call or have an adhoc question. You have to have your cell phone glued to your hip all afternoon. The nursing staff and techs were all nice and friendly.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
How was your experience with Samantha Pfeifer at Weill Cornell Medical College?
Dr. Pfeifer was easy to work with and clear in her communications. I wouldn't say she is the most compassionate doctor - but I don't think you can expect that from most fertility clinics. She answered questions directly when I had the chance to ask them. The day of my egg retrieval even though she was not the doctor in the OR she called me to check in and let me know things had gone well. When I didn't answer the phone (napping) she took the time to call my husband which I really appreciated.
What's one piece of advice would you give a prospective patient of Samantha Pfeifer at Weill Cornell Medical College?
Write your questions down and ask them as she is doing the monitoring exams. Know as much as you can before you go in so you can play a more active role in deciding your treatment path.
Describe the protocols Samantha Pfeifer used in your cycles at Weill Cornell Medical College and their degree of success.
We had unexplained infertility which is so vague and annoying that its even a "diagnosis". I did the HSG scan, blood work, genetic testing and my husband did seamen analysis - all came back good. We then did two rounds on clomid, with IUIs - one with trigger shot - and one round of letrezol with IUI. All were unsuccessful. I went for daily monitoring and blood during all three cycles. When we moved to IVF I had more ultrasounds, and then moved to injectables: Gonal F, Menapur, Gonarelex with a trigger shot. I also took some antibiotics. We opted for ICSI, and the embryos were transferred day 3.
Describe the costs associated with your care under Samantha Pfeifer at Weill Cornell Medical College.
I think each monitoring session was abut $40 and each IUI was about $70. The retrieval and transfer for IVF was about $12,000, the meds were covered by insurance (about $10,000) except for $750 that I paid out of pocket.
Describe Samantha Pfeifer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
She was open to what we wanted and supported our decision to transfer two.
7
Doctor
Samantha Pfeifer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Weill Cornell Medical College
Tribeca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
6
I did not like the fact that I ALWAYS had to leave a voicemail [at Weill Cornell] and then was called back. I never got a live person. This was extremely frustrating for me. I would have preferred some form for email ability since these are personal calls and very difficult to take in a small work office setting....The strength is that they have great labs and great doctors. The negatives is that it is a total factory. If you are looking for a lot of hand holding through the process this is NOT the pace for you. If you have a supper system outside of the doctors and just want the best medical care then Cornell is great. The waiting room can be intimidating since it's often packed for morning mornitiring.
+ Read more
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
?
Race
European
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
6
Describe your experience with Weill Cornell Medical College.
The strength is that they have great labs and great doctors. The negatives is that it is a total factory. If you are looking for a lot of hand holding through the process this is NOT the pace for you. If you have a supper system outside of the doctors and just want the best medical care then Cornell is great. The waiting room can be intimidating since it's often packed for morning mornitiring.
During treatment, were you treated like a number or a human with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschlag made me fee like a human but Cornell as a whole is a factory.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Shanice Jackson and Shakhira)
Shanice the coordinator is somewhat cold in the beginning but I think it's party due to the sheer volume of patients she has to coordinate. I did not like the fact that I ALWAYS had to leave a voicemail and then was called back. I never got a live person. This was extremely frustrating for me. I would have preferred some form for email ability since these are personal calls and very difficult to take in a small work office setting. Half way through I was assigned a new nurse and had a terrible first experience with her. I told goldschlag about not and he addressed it with her and we worked through the problem.
What specific things went wrong at Weill Cornell Medical College?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to convey critical information
How was your experience with Dan Goldschlag at Weill Cornell Medical College?
Dr. Goldschlag was very calm and collected during the whole process which is an nice trait to have since at time I was a basket case. He would check in on my emotional state as well as my physical. He always returned phone calls within 24 hours if I asked to speak with him directly and he never made me feel rushed on the phone. He also understood that finances played a part in our decisions and helped us decide to not waste any more money on IUIs since we have no insurance coverage our money was better spent on IVF. When I was having a hard time with the nurses he put me in touch with a head nurse to oversee my case which made me feel like he heard my complaint and really tried to fix the situation. Over great guy.
What's one piece of advice would you give a prospective patient of Dan Goldschlag at Weill Cornell Medical College?
If you want to see him at daily monitoring then you can try to request him and if he's there he will see you. That helped me see him more often but he does travel through several offices so is not always in the upper east side office.
Describe the protocols Dan Goldschlag used in your cycles at Weill Cornell Medical College and their degree of success.
We started with injectables for IUI's since I was 36 when we started. Goldschlag suggested we not waste any time since my husband and I had been trying on our own for a year. I felt he took the time to really look for any causes -he saw a slightly misshapen uterus and then sent me for an MRI which helped to rule out some factors. We did 3 IUIs with injectables and then moved on to IVF at Goldschlag's recommendation. We did our egg retrieval and have transferred one bastocyst and are currently in the dreaded TWW.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Monitoring was from 6:30-8:30am 7 days a week. The waits could be like 1/2 hour but I did notice that once I switched from IUI to IVF the did move me along faster in the morning. They are efficient and quick it's just very high volume of women.
Describe the costs associated with your care under Dan Goldschlag at Weill Cornell Medical College.
They give a handout with th expenses. The initial IVF cycle is $10.5K but that's not including medication or anything in the holdouts. I think it was roughly 15K without medication.
Describe Dan Goldschlag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
While some doctors would have advoses me to transfer more than one he made sure I understood the potential risk of twins. My husband and I really did not want to increase the chances for twins so we decided to go with one embryo.
7
Doctor
Dan Goldschlag
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
?
Treatment
3 IUI, Donor Sperm
Diagnosis
Poor Egg Quality, Tubal Blockage
7
The place [Weill Cornell] is definitely a factory, so the face-to-face time is usually quite short...Monitoring hours are between 6:30 and 8:30 am so the waiting room is usually crowded. The staff is good about getting everyone checked in quickly and the nurses are constantly calling patients in so there is movement in the "line", but you just have to wait. The nurses drawing blood are quite skilled so the blood work is usually quick and painless. ..Jennifer (IUI nurse) was great. She was usually available when I called or at least gave me a call back that same day. Super organised and willing to answer my questions without rushing me off the phone.
+ Read more
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
Poor Egg Quality, Tubal Blockage
7
Describe your experience with Weill Cornell Medical College.
It's so busy. Monitoring hours are between 6:30 and 8:30 am so the waiting room is usually crowded. The staff is good about getting everyone checked in quickly and the nurses are constantly calling patients in so there is movement in the "line", but you just have to wait. The nurses drawing blood are quite skilled so the blood work is usually quick and painless. The system works like clockwork. The IUI scheduling didn't work out that great for me. They tell you to arrive by 8:30am, which is when the andrology lab opens. From there, if you are using frozen sperm, it is an hour-long thawing process, but it can be a long wait. For one IUI, I didn't actually get into the room for the IUI until after 10:30am (which I did not expect) so I was stressed out. I saw at least two other women in the waiting room who were also complaining about waiting for a long time. I don't know what they were in for, however. I would recommend that if you have other obligations, try to reschedule those obligations for hours later or another day if you go for an IUI. It takes much more time than they tell you.
During treatment, were you treated like a number or a human with Hey-Joo Kang at Weill Cornell Medical College?
The place is definitely a factory, so the face-to-face time is usually quite short. Dr. Kang, however, is very good at still making me feel like she knows who I am. She's always very warm.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Jennifer)
Jennifer (IUI nurse) was great. She was usually available when I called or at least gave me a call back that same day. Super organised and willing to answer my questions without rushing me off the phone. Diana, the care coordinator was also super helpful and she worked pretty seamlessly with Jennifer to schedule my IUIs and other appointments. The IVF team is different and I am just getting started there. The nurse I was assigned, Sarah, is different from Jennifer and a bit less warm and more "rushy". While I haven't had many interactions with her yet, so far I am not as satisfied as I was with the IUI nurse.
How was your experience with Hey-Joo Kang at Weill Cornell Medical College?
Dr. Kang is very warm and does take the time to answer my questions when I have them. My appointments are usually very short since they are mostly monitoring and there are always a lot of people so it is easy to feel rushed. I had a few HSGs with her, which were painful for me and she was always very understanding and encouraging. She was also able to spend more time with me when I had an appointment as opposed to the monitoring visits. I do wish I had more time to spend with Dr. Kang, but she did encourage me with my personal situation from the get-go.
What's one piece of advice would you give a prospective patient of Hey-Joo Kang at Weill Cornell Medical College?
Don't expect to have long appointments with her.
Describe the protocols Hey-Joo Kang used in your cycles at Weill Cornell Medical College and their degree of success.
I started with natural IUIs because I have regular cycles and had good ovarian reserve etc. My "advanced" age is a factor we considered throughout as well as being single. I tried IUIs three times and all failed. I used donor sperm so my egg quality was seen as a factor. I had a blocked Fallopian tube as well, but after repeating the test, it eventually opened. To help with egg quality, she recommended I try CoQ10. We were going to try a medicated IUI, but based on my attempts, my age and egg quality, we went to IVF after failed IUI #3. I am just starting that cycle but it is much more complicated.
Describe the costs associated with your care under Hey-Joo Kang at Weill Cornell Medical College.
My insurance covered most of my IUI appointments so I just had to pay co-pays.
7
Doctor
Hey-Joo Kang
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Weill Cornell Medical College
Upper East Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
8
You will feel like a number [at Weill Cornell]. The nurses are mostly wonderful, but you will not often see the same nurse for bloodwork. Befriend and lean on the nurse who calls you with your results. Make friends with your doctor's coordinator, because if you have an issue and can't reach someone on the nurse's line (I've never called and had someone pick up), they will be able to get it sorted and get you through to someone. You're essentially on your own here.
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Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
8
Describe your experience with Weill Cornell Medical College.
You will feel like a number. The nurses are mostly wonderful, but you will not often see the same nurse for bloodwork. Befriend and lean on the nurse who calls you with your results. Make friends with your doctor's coordinator, because if you have an issue and can't reach someone on the nurse's line (I've never called and had someone pick up), they will be able to get it sorted and get you through to someone. You're essentially on your own here.
During treatment, were you treated like a number or a human with Steven Spandorfer at Weill Cornell Medical College?
We were strongly advised to transfer two fresh embryos by Dr. Spandorfer. When this transfer resulted in a chemical pregnancy, he then advised us to transfer only one on the next try and claimed that he did not recall giving us the advice to previously transfer two. This made us feel like he was simply trying to augment his live birth rate and was not concerned about our case whatsoever.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Susan)
The nurse I met at our consultation called in my prescriptions, spoke to me once, and then I've never heard from her again. I was transferred to another nurse on the team who has been wonderful and a good communicator, but no one ever called to tell me that this transfer of responsibility was happening. I was left in the dark, confused as to whom I should be calling with my questions.
How was your experience with Steven Spandorfer at Weill Cornell Medical College?
He seemed very optimistic about our case and about the prospect of getting pregnant, which I can't say for every doctor I've seen and I do think it makes a huge difference in my general confidence about the situation. He does not sugar coat anything, and he's not a hand-holder. That said, any time I've had questions or concerns, I've left him a voicemail and he's called me back immediately and walked me through the options and my worries. He never rushes me on the phone. In person, I do feel rushed with him and at times, like a number. But as long as I have my questions lined up, he will answer anything in person and is very helpful. We've yet to have a positive outcome (full term pregnancy) so I can't speak to his effectiveness just yet.
What's one piece of advice would you give a prospective patient of Steven Spandorfer at Weill Cornell Medical College?
Don't expect hand holding, have your questions lined up before you see him (write them down) and call when you feel uncomfortable or worried.
Describe the protocols Steven Spandorfer used in your cycles at Weill Cornell Medical College and their degree of success.
1 IUI - Clomid, Trigger Shot (negative pregnancy test) 2 IUI - Clomid, Trigger Shot (negative pregnancy test) 3 IUI - Clomid, Trigger Shot (negative pregnancy test) 1 IVF - Follistim, Menopur, Ganirelix, Pregnyl, Progesterone injections (11 eggs, 9 embryos, 7 5-day Blasts, 2 transferred fresh - resulting in chemical pregnancy, 3 frozen)
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
Monitoring takes place between 7-8:30am. If you come at 7am, you'll be in and out in 20 minutes. If you come at 8:15, you'll be there for 2 hours.
Describe the costs associated with your care under Steven Spandorfer at Weill Cornell Medical College.
$10,000 for IVF $2,500 ICSI
Describe Steven Spandorfer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
He strongly advised us to transfer two. He said that it could result in twins, singlet, or nothing, and that the only reason he wouldn't recommend this is if we were trying to avoid multiples.
5
Doctor
Steven Spandorfer
Communication