Western Fertility Institute

1 doctors work here

Rated 9.9
Strongly recommend: 100%9.9
100% strongly recommend
9 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.7
9.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.8
9.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
9
9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
768
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Encino
16260 Ventura Blvd.
Encino, CA 91436
888-2614574

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Unknown Success
10
10
Age 41 - 44
7 IUI
4 IVF
Donor Eggs
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Uterine Fibroids
Recurrent Pregnancy Loss
Black or African-American
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Kumar is extremely professional, knowledgeable and has created an office environment that is welcoming and supportive. He went over the latest research, walked me through every step and worked with us to develop a treatment plan that gave us the best chances. He is very understanding, funny and makes you feel like you are part of his family.
The [Western Fertility Institute] clinic is a warm and welcoming place. Everything is done in house which makes it really easy. All of the staff puts in extra effort to know you and you really feel like even though you are going through something that can be so hard they make you smile and feel like you can keep going...The entire care team is amazing, knows me by name
How was your experience with Ashim Kumar at Western Fertility Institute?
Dr Kumar is extremely professional, knowledgeable and has created an office environment that is welcoming and supportive. He went over the latest research, walked me through every step and worked with us to develop a treatment plan that gave us the best chances. He is very understanding, funny and makes you feel like you are part of his family.
What's one piece of advice would you give a prospective patient of Ashim Kumar at Western Fertility Institute?
The best advice I could give is to trust him.
During treatment, were you treated like a number or a human with Ashim Kumar at Western Fertility Institute?
Dr Kumar has a very human and holistic approach where he is not only concerned with your overall health, he shows genuine compassion
Describe the protocols Ashim Kumar used in your cycles at Western Fertility Institute and their degree of success.
For egg retrievals we added growth hormones which resulted in more embryos than previous treatments. For transfers, he did a recurrent pregnancy loss panel, added lovenox injections and 3 months of orlissa for uterine inflammation. All added because after my missed miscarriage we reevaluated based on blood tests results and uterus evaluation. Next transfer we will stick to the same protocol.
Describe your experience with your nurse at Western Fertility Institute. (Assigned nurse: Quiana)
The entire care team is amazing, knows me by name, treats me like family. My nurse was always available if I had a question or needed something and was very prompt in responding to me.
Describe your experience with Western Fertility Institute.
The clinic is a warm and welcoming place. Everything is done in house which makes it really easy. All of the staff puts in extra effort to know you and you really feel like even though you are going through something that can be so hard they make you smile and feel like you can keep going.
Describe the costs associated with your care under Ashim Kumar at Western Fertility Institute.
First egg retrieval transfer was around 22k Each egg retrieval after that was 2500 Donor egg/ embryo creation/icsi /PGA testing/ medication for me and donor and transfer - 27k
Describe Ashim Kumar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Western Fertility Institute.
He strongly advised me to transfer 1 PGA tested embryo. We went over all of the risks and I agreed it was the right approach.
10
Doctor
Ashim Kumar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Western Fertility Institute
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
8
10
Age 33
1 IVF
Endometriosis
Latinx
Nurse or HC Services
2nd of 2 Docs
Neutral
Strongly Recommends
Successful
Dr kumar is a very busy doctor and I feel since being in the healthcare field that was to be expected. I appreciated he is the only physician we saw. At other clinics outside of western fertility, you get whatever doctor is available and I did not like that. He listened to my concerns regarding my lining before placing the embryo for transfer and made adjustments for us based on how I was feeling...
The strengths [at Western Fertility Institute] are the nurses and clinic team are streamlined in working together. The weaknesses are that the receptionist seems so busy...Emma, our nurse was a huge reason why I felt so heard and respected during my journey. She was the best thing besides Dr Kumar. After every visit, I’d have a follow up email from her on my care. She made the whole experience amazing. Especially with having to travel to Southern California for appointments she worked around my work schedule.
How was your experience with Ashim Kumar at Western Fertility Institute?
Dr kumar is a very busy doctor and I feel since being in the healthcare field that was to be expected. I appreciated he is the only physician we saw. At other clinics outside of western fertility, you get whatever doctor is available and I did not like that. He listened to my concerns regarding my lining before placing the embryo for transfer and made adjustments for us based on how I was feeling. I am very grateful for that grace from him.
What's one piece of advice would you give a prospective patient of Ashim Kumar at Western Fertility Institute?
Make sure you have all your questions ready to go. Like many others have written, he is in and out within a short time but does not rush you. He answers every question concisely before moving on to the next patient.
During treatment, were you treated like a number or a human with Ashim Kumar at Western Fertility Institute?
Emma, our nurse was a huge reason why I felt so heard and respected during my journey. She was the best thing besides Dr Kumar. After every visit, I’d have a follow up email from her on my care. She made the whole experience amazing. Especially with having to travel to Southern California for appointments she worked around my work schedule.
Describe the protocols Ashim Kumar used in your cycles at Western Fertility Institute and their degree of success.
We did the egg retrieval first and genetic testing. We waited three months before placing an embryo. I have a thinner lining and needed estrogen as well and injections prior to transfer. As well as progesterone after transfer.
Describe your experience with your nurse at Western Fertility Institute. (Assigned nurse: Emma)
How can I put into words how amazing Emma was. I truly hope she stays at Dr Kumars office for many years to come. I would hate to have to use a different nurse after the bar she set for my husband and I. She was kind, empathetic, truly on top of her game and 1000 percent the reason I would go back to WFI.
Describe your experience with Western Fertility Institute.
The strengths are the nurses and clinic team are streamlined in working together. The weaknesses are that the receptionist seems so busy. Extra help for Rosie may have been nice. As she handles not only FMLA paperwork but all the calls as well. Rosie is great but she deserves another person to help her!
Describe the costs associated with your care under Ashim Kumar at Western Fertility Institute.
Roughly with embryo retrieval, transfer and medications 18,000.
Describe Ashim Kumar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Western Fertility Institute.
No comments. We knew we only wanted to place one embryo.
8
Doctor
Ashim Kumar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Western Fertility Institute
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 28 - 29
1 Egg Freezing (cancer)
1 Embryo Freezing (cancer)
IVF
Surrogacy
Cancer
Other
Income $100K - $199K
Consultant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Ashim Kumar] grew our embryos to Day 5 and then PGS tested them to determine the best embryo for transfer. We were told our embryo (4AA grade) had about an 80% chance of "working"...Although he is very busy we have had a great experience working with him and the WFI team. He was very blunt with his expectations of our embryo transfer (which is what we preferred) and did not sugar coat anything. He was easy to communicate with (from across the country) with Skype which we appreciated more than a regular phone call.
Around 100K for the entire surrogacy process [at Western Fertility Institute]...We were happy with the speed of our care as well. We had our initial visit in April and our transfer happened in August. Weakness: I think a pamphlet with step by step information for IP/GS would be helpful. We weren't really sure what to expect at the time of birth...Dr. Kumar is very intelligent and knows his stuff. He answered all of our questions in detail and explained every step of the process to us. We weren't left feeling confused or defeated. He gave us the sense that if anyone could help make this process possible, it was him. Our experience was wonderful. Of course this is a stressful situation for anyone but he helped us through it by giving us attainable expectations.
How was your experience with Ashim Kumar at Western Fertility Institute?
Dr. Kumar is very intelligent and knows his stuff. He answered all of our questions in detail and explained every step of the process to us. We weren't left feeling confused or defeated. He gave us the sense that if anyone could help make this process possible, it was him. Our experience was wonderful. Of course this is a stressful situation for anyone but he helped us through it by giving us attainable expectations.
What's one piece of advice would you give a prospective patient of Ashim Kumar at Western Fertility Institute?
Make sure you have all of your questions written down and ready for when you meet him. The clinic is very busy so it was helpful for us to go into every meeting with everything ready that we wanted to discuss.
During treatment, were you treated like a number or a human with Ashim Kumar at Western Fertility Institute?
It is clear that Dr. Kumar is very successful at creating families. With that success comes lots of patients from all over the world. Although he is very busy we have had a great experience working with him and the WFI team. He was very blunt with his expectations of our embryo transfer (which is what we preferred) and did not sugar coat anything. He was easy to communicate with (from across the country) with Skype which we appreciated more than a regular phone call.
Describe the protocols Ashim Kumar used in your cycles at Western Fertility Institute and their degree of success.
He grew our embryos to Day 5 and then PGS tested them to determine the best embryo for transfer. We were told our embryo (4AA grade) had about an 80% chance of "working". Our gestational surrogate completed a few weeks of medication (injectable and oral medication) and was monitored with ultrasounds until ready for the transfer (and after transfer). we found out about 15 days after the embryo was implanted that our transfer was successful.
Describe your experience with the nursing staff at Western Fertility Institute.
We didn't deal too much with the nursing staff. Our GS did but we did not have much contact.
Describe your experience with Western Fertility Institute.
Strength: Their success is in their numbers. They have a high success rate and are great at what they do. We were happy with the speed of our care as well. We had our initial visit in April and our transfer happened in August. Weakness: I think a pamphlet with step by step information for IP/GS would be helpful. We weren't really sure what to expect at the time of birth.
Describe the costs associated with your care under Ashim Kumar at Western Fertility Institute.
Around 100K for the entire surrogacy process
Describe Ashim Kumar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Western Fertility Institute.
We were interested in a multiple transfer but after only 1 out of our 4 PGS tested embryos was viable our decision was made for us.
10
Doctor
Ashim Kumar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Western Fertility Institute
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 35
1 IUI
3 IVF
Male Factor
East Asian
Income $200K - $499K
Professor
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The initial consult [with Dr. Kumar] was very informative. I thought I was pretty informed about infertility and IVF, but I learned a ton from him in that 1 hour meeting. Definitely worth the consultation fee...same protocol for both egg retrievals / 2 egg retrievals = 40 total retrieved, 8 blastocysts... takes his time for every consult, monitoring appointment, and procedure. I've never felt rushed. He seemed super serious at first and a little intimidating but we've warmed up to him. He's funny and friendly. Very knowledgeable, empathic, and skilled. During our first consult he assured us that we WILL get pregnant, which I was surprised by because nothing about fertility treatments are a guarantee.
I like that the clinic [Western Fertility Institute] is small enough that I don't feel like Patient #XYZ. The doctor, nurse, and nursing staff know my name and treatment protocols, but above that, they know and remember things that I've shared with them about my personal life, like my career/job and hometown. For example, I had to schedule an additional monitoring appointment that wasn't on my original schedule and the nurse remembered that afternoon appointments are hard for me due to my work schedule. Another time a nursing staff asked how my work's been going since I shared that with her a couple of appointments ago. Front desk staff are also very friendly. Note that this clinic only has one doctor. The longest I've waited was an hour (this was on a Sunday when they have limited staff), and I'm usually in and out within 30-45 min, which I think is reasonable. So you won't be seen immediately all the time, but you get to see your doctor for every monitoring appointment.
How was your experience with Ashim Kumar at Western Fertility Institute?
Dr. Kumar takes his time for every consult, monitoring appointment, and procedure. I've never felt rushed. He seemed super serious at first and a little intimidating but we've warmed up to him. He's funny and friendly. Very knowledgeable, empathic, and skilled. During our first consult he assured us that we WILL get pregnant, which I was surprised by because nothing about fertility treatments are a guarantee.
What's one piece of advice would you give a prospective patient of Ashim Kumar at Western Fertility Institute?
Go in for a consult. The initial consult was very informative. I thought I was pretty informed about infertility and IVF, but I learned a ton from him in that 1 hour meeting. Definitely worth the consultation fee.
Describe the protocols Ashim Kumar used in your cycles at Western Fertility Institute and their degree of success.
Follistim, Menopur, Ganirelix / dual trigger (hcg and lupron) / same protocol for both egg retrievals / 2 egg retrievals = 40 total retrieved, 8 blastocysts
Describe your experience with your nurse at Western Fertility Institute. (Assigned nurse: Anna)
Nurse and nursing staff are fantastic. Knowledgeable, caring, responsive, friendly. I've never had issues getting in touch with my nurse - call the clinic, they pick up right away, and I'm transferred to my nurse within seconds. They've also been empathic when delivering not-so-great news (poor-ish blastocyst rates). Nursing staff will chat with you during blood draws, which is a nice distraction.
Describe your experience with Western Fertility Institute.
I like that the clinic is small enough that I don't feel like Patient #XYZ. The doctor, nurse, and nursing staff know my name and treatment protocols, but above that, they know and remember things that I've shared with them about my personal life, like my career/job and hometown. For example, I had to schedule an additional monitoring appointment that wasn't on my original schedule and the nurse remembered that afternoon appointments are hard for me due to my work schedule. Another time a nursing staff asked how my work's been going since I shared that with her a couple of appointments ago. Front desk staff are also very friendly. Note that this clinic only has one doctor. The longest I've waited was an hour (this was on a Sunday when they have limited staff), and I'm usually in and out within 30-45 min, which I think is reasonable. So you won't be seen immediately all the time, but you get to see your doctor for every monitoring appointment.
Describe the costs associated with your care under Ashim Kumar at Western Fertility Institute.
initial consultation, 2 egg retrievals, 2 frozen embryo transfers, genetic testing for up to 10 embryos, medications = $30,400
10
Doctor
Ashim Kumar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Western Fertility Institute
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
7
N/A
Age 40
IVF
Tubal Blockage
East Asian
South Asian
Income $50K - $99K
Only Doc Seen
Neutral
Success w/ Doc Not sure
Very knowledgeable doctor/specialist/expert [Dr. Ashim Kumar], however very busy, so you must do your research and ask plenty of questions to discuss all info you need. he'll provide enough meetings ( free) for your additional concerns/questions.... We wished if they had given us the option to do fresh transfer and transfer more Embryos (otherthan just 1) . Those 2 critical steps were NOT discussed clearly, and atleast asked us.
[Western Fertility Institute's] Weaknesses : Usually we have to call and remind/ask about things. We were not given the option for a "fresh" transfer, as she was on "vacation" ... days/week went by, not a single call from the facility after our egg retrieval. Universally speaking, a smile is freely given, but no so with her... She had difficulty smiling. She usually rushed through instructions... and felt bothered when asked to repeat or explain further.
How was your experience with Ashim Kumar at Western Fertility Institute?
Overall good experience. However, wish if there was either a booklet (or email PDF) was given to us or nurses needs to be trained better to explain/educate steps of the treatment in more details - such as what exactly includes and NOT includes in a treatment, and the benefit of added features ( other tests, procedures, such as PGS, etc). Since it's a large investment ( emotional, physical, & financial), patients cannot afford to repeat with new features/tests. They should have the aggressive attitude of providing ALL necessary info in the first round to avoid regrets lateron.
What's one piece of advice would you give a prospective patient of Ashim Kumar at Western Fertility Institute?
Very knowledgeable doctor/specialist/expert, however very busy, so you must do your research and ask plenty of questions to discuss all info you need. he'll provide enough meetings ( free) for your additional concerns/questions.
Describe your experience with your nurse at Western Fertility Institute.
Weaknesses : Usually we have to call and remind/ask about things. We were not given the option for a "fresh" transfer, as she was on "vacation" ... days/week went by, not a single call from the facility after our egg retrieval. Universally speaking, a smile is freely given, but no so with her... She had difficulty smiling. She usually rushed through instructions... and felt bothered when asked to repeat or explain further.
Describe your experience with Western Fertility Institute.
Decent facility, with affordable / flexible pricing packages for treatments, Doctor is well knowledgeable, but do alot of your research on your own, and ask questions of different treatment methods as the doctor will not be able to give you all info, and get alot of tests done, so you'll spend your money efficiently. And makesure to interview your nurses to see if they meet your needs.
What specific things went wrong at Western Fertility Institute?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Western Fertility Institute.
We wished if they had given us the option to do fresh transfer and transfer more Embryos (otherthan just 1) . Those 2 critical steps were NOT discussed clearly, and atleast asked us.
7
Doctor
Ashim Kumar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Scheduling
Nursing Staff
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
10
10
Age 26 - 27
Anovulation
PCOS
European
Latinx
Income $50K - $99K
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kumar came highly recommended. His office was always full, but I never felt like I was rushed or left feeling uncertain with unanswered questions. He spoke extremely calmly and carefully.... He just took to the time to make me feel like I was important and my treatment was important. It was catered to me and my needs. He did all of my ultrasounds and gave me all of my results himself.... He diagnosed me with PCOS and explained why things weren't working.
Honestly, the only downside to the clinic [Western Fertility Institute] was the waiting, but we we're never rushed once we we're seen. Dr. Kumar took the time to take great ultrasound photos (once pregnant). He always answered our questions and before leaving he would double check to make sure we didn't have any last minute thoughts we wanted to go over. The receptionist/nurses/phlebotomist/billing we're all effective communicators and everything was done with the utmost care and respect.
How was your experience with Ashim Kumar at Western Fertility Institute?
Dr. Kumar was one of the best doctors myself and my husband have ever worked with. Our initial consultation was extremely thorough and he spent a great deal of time with us. He did all of my ultrasounds and would explain everything he did as he did it. He diagnosed me with PCOS and explained why things weren't working. I asked lots of questions and he never made me feel like I was bothering him or my questions weren't valid. He genuinely takes the time to reassure his patients. I enjoyed working with him so much that I have contimplated flying back to see him for baby #2 (out of state now) . He is so knowledgeable. He caters his treatment to the individual and not just a general basis. I know several people personally who have had success with Dr. Kumar, myself included. I trust his opinion completely and with full confidence. I never once felt like it was about money. I truly felt like he wanted to help grow our family and that was his only motivation.
What's one piece of advice would you give a prospective patient of Ashim Kumar at Western Fertility Institute?
He's an extremely sought after doctor with a lot of people to see. You will more than likely not see him at your scheduled time. He does his best and never rushes his patients....so this means a wait. It's always worth it.
During treatment, were you treated like a number or a human with Ashim Kumar at Western Fertility Institute?
Dr. Kumar came highly recommended. His office was always full, but I never felt like I was rushed or left feeling uncertain with unanswered questions. He spoke extremely calmly and carefully. I never felt like a question I had was the wrong question. He would always ask me if I understood everything before we would move onto something else. If I didn't understand we would go over things again. He just took to the time to make me feel like I was important and my treatment was important. It was catered to me and my needs. He did all of my ultrasounds and gave me all of my results himself.
Describe the protocols Ashim Kumar used in your cycles at Western Fertility Institute and their degree of success.
I was very lucky that my journey with Dr. Kumar wasn't as involved as other women struggling. I started with a round of Clomid and timed intercourse. An initial ultrasound was done to diagnose my PCOS and given my history with no periods/no ovulation he started me on Clomid. Clomid is known to thin the endometrial lining so I was also put on estrogen and progesterone (both taken vaginally). Dr. Kumar explained that he's seen much better absorption and results when the medication was as close to where it needed to be as possible. I took the Clomid for 5 days and then went in for an ultrasound to check my follicle growth, as well as a blood draw for hormone levels. I waited 2 days (per orders) and then gave myself and injection into my abdomen to trigger an ovulation. My husband and I were instructed to have sex on specific days in hopes of catching the egg. After 10 days on the last day of timed intercourse I took a pregnancy test-negative. We tried again with another round of timed intercourse, but instead of Clomid, I used letrozole. Dr. Kumar explained it does the same thing as the Clomid without the major thinning of my lining. I still took estrogen and progesterone. This round worked! I became pregnant with my daughter. My lining was the same thickness level with Clomid and Letrozole, interestingly enough. My stress levels and pressure on myself was way better for my second round.
Describe your experience with the nursing staff at Western Fertility Institute.
I was with Dr. Kumar when he was in an office transition and the level of care never changed. Everyone was always extremely helpful and kind. They knew waiting was not ideal, but would come in and give updates.
Describe your experience with Western Fertility Institute.
Honestly, the only downside to the clinic was the waiting, but we we're never rushed once we we're seen. Dr. Kumar took the time to take great ultrasound photos (once pregnant). He always answered our questions and before leaving he would double check to make sure we didn't have any last minute thoughts we wanted to go over. The receptionist/nurses/phlebotomist/billing we're all effective communicators and everything was done with the utmost care and respect.
Describe the costs associated with your care under Ashim Kumar at Western Fertility Institute.
My insurance at the time covered 50% but it was still expensive for all ultrasounds/lab work/diagnostic work and then they covered 90% once I was officially pregnant. That being said, I expected to spend anywhere from $200-400 every time I went into the office. The initial consultation was $300 and that included an hour of conversation/history followed by blood work/ultrasound.
Describe Ashim Kumar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Western Fertility Institute.
I never got this far with Dr. Kumar
10
Doctor
Ashim Kumar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Western Fertility Institute
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
10
10
Age 25
1 Embryo Freezing
Donor Eggs
Prefer not to answer
Accountant
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
He is very open-minded and will supported us in pursuing our goals when building a family. He is respectful about cultural differences and personal values with regards to family planning decisions. Dr. Kumar actively advocated for our interests and supported us during this complex process...He strongly recommends single embryo transfer
The [Western Fertility] nursing staff were incredibly helpful and responsive to my concerns. They always replied promptly to my phone call and email...The lab went out of their way to provide personalized medical care for our situation. They kept us updated during the IVF process and I even received a call from the embryologist to provide an update on our situation and to answers questions about their lab.
How was your experience with Ashim Kumar at Western Fertility Institute?
He is very open-minded and will supported us in pursuing our goals when building a family. He is respectful about cultural differences and personal values with regards to family planning decisions. Dr. Kumar actively advocated for our interests and supported us during this complex process.
What's one piece of advice would you give a prospective patient of Ashim Kumar at Western Fertility Institute?
Make sure to tell Dr. Kumar what your goals are as a patient. Be transparent and use open communication with him and his staff to ensure that you get the care you need at Western Fertility.
During treatment, were you treated like a number or a human with Ashim Kumar at Western Fertility Institute?
Dr. Kumar and his team were very attentive to my medical needs and respectful about my concerns during the IVF process. They keep in regular contact with me during the cycle and made sure to inform us about all of our options during the treatment cycle.
Describe your experience with the nursing staff at Western Fertility Institute.
The nursing staff were incredibly helpful and responsive to my concerns. They always replied promptly to my phone call and email. I felt like I was there number one priority and that they were committed provided me with the best care possible.
Describe your experience with Western Fertility Institute.
The lab went out of their way to provide personalized medical care for our situation. They kept us updated during the IVF process and I even received a call from the embryologist to provide an update on our situation and to answers questions about their lab.
Describe the costs associated with your care under Ashim Kumar at Western Fertility Institute.
Our cycle was approximately $20,000 total.
Describe Ashim Kumar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Western Fertility Institute.
He strongly recommends single embryo transfer. I am not sure whether he offers multiple embryo transfer because we did not request this option.
10
Doctor
Ashim Kumar
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Western Fertility Institute
Encino
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
2014 - 2017, Successful
10
10
Age 26 - 29
4 IUI
1 IVF
Other
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I felt human because we became like family he [Dr. Ashim Kumar] was invested into my journey and cared about us! He was sad when we were and happy when we were... is simply amazing he sits with you as long as needed to discuss and makes sure you understand. His bedside manner is wonderful and you leave feeling accomplished and wonderful about where things are going.
My nurse [at Western Fertility Institute] gave me her cell phone number to call if I needed anything even when she was going out of town! She always made sure I was good and taken care of...Clean, organized, friendly always saw a range of people all happy. They made sure things were kept private and made sure environment was good! Rosie at the front desk is such a friendly face to see and call each time!
How was your experience with Ashim Kumar at Western Fertility Institute?
Dr. Kumar is simply amazing he sits with you as long as needed to discuss and makes sure you understand. His bedside manner is wonderful and you leave feeling accomplished and wonderful about where things are going.
What's one piece of advice would you give a prospective patient of Ashim Kumar at Western Fertility Institute?
This office treats their patients like family and you will truly miss them once your parents!
During treatment, were you treated like a number or a human with Ashim Kumar at Western Fertility Institute?
I felt human because we became like family he was invested into my journey and cared about us! He was sad when we were and happy when we were.
Describe your experience with your nurse at Western Fertility Institute. (Assigned nurse: Quiana )
My nurse gave me her cell phone number to call if I needed anything even when she was going out of town! She always made sure I was good and taken care of.
Describe your experience with Western Fertility Institute.
Clean, organized, friendly always saw a range of people all happy. They made sure things were kept private and made sure environment was good! Rosie at the front desk is such a friendly face to see and call each time!
10
Doctor
Ashim Kumar
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Western Fertility Institute
Encino
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
8
9
Age 43 - 44
IVF
Donor Eggs
Surrogacy
Latinx
Income $100K - $199K
Professor
Only Doc Seen
LGBTQ
Neutral
Strongly Recommends
Successful
Dr. Kumar was kind and explained things thoroughly. The day of the embryo transfer he did not take a lot of time to talk to my husband or our surrogate. But it was not bad, it was just different than the time my husband and I met with him... explained the risks [of Eset] very thoroughly. We decided to transfer two embryos, and he was fine with it...set clear expectations, explained the process and the risks. He took the time to sit down with my husband and me and talked to us until we were satisfied with the consultations. The day of the embryo transfer, he was adequate but seemed to have less time.
Strengths [at Western Fertility Institute]: friendly staff, nice facilities, warm and welcoming environment. Different families represented in the artwork. Weaknesses: parking, not the easiest to find. I cannot really think of anything as I think it's a great place...We used an agency that handled the finances throughout the process including surrogacy, lawyers, etc. So we don't have an exact number for what was for the IVF clinic...
How was your experience with Ashim Kumar at Western Fertility Institute?
As I mentioned first, Dr. Kumar was kind and explained things thoroughly. The day of the embryo transfer he did not take a lot of time to talk to my husband or our surrogate. But it was not bad, it was just different than the time my husband and I met with him.
What's one piece of advice would you give a prospective patient of Ashim Kumar at Western Fertility Institute?
Every time there's an appointment, take some time to make sure you talk to the patient
During treatment, were you treated like a number or a human with Ashim Kumar at Western Fertility Institute?
Dr. Kumar set clear expectations, explained the process and the risks. He took the time to sit down with my husband and me and talked to us until we were satisfied with the consultations. The day of the embryo transfer, he was adequate but seemed to have less time.
Describe your experience with Western Fertility Institute.
Strengths: friendly staff, nice facilities, warm and welcoming environment. Different families represented in the artwork. Weaknesses: parking, not the easiest to find. I cannot really think of anything as I think it's a great place
Describe the costs associated with your care under Ashim Kumar at Western Fertility Institute.
We used an agency that handled the finances throughout the process including surrogacy, lawyers, etc. So we don't have an exact number for what was for the IVF clinic.
Describe Ashim Kumar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Western Fertility Institute.
Dr. Kumar explained the risks very thoroughly. We decided to transfer two embryos, and he was fine with it.
8
Doctor
Ashim Kumar
Humanity
Communication
Frequency Seen
Compassion
Explained risks
9
Clinic
Western Fertility Institute
Encino
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources