How was your experience with Michael Synn at Women's Specialty & Fertility Center?
Our initial visit, he was very informative but minimally compassionate. I was crying and no one even offered a tissue. Our follow up appointment he was very brief and when he told us my husband had a relapse of azoospermia, he quickly suggested donor sperm. We requested to see the other doctor there, which we ended up seeing but his schedule was more limited. We ended up with Synn again for our IVF consult, and he did a much better job at laying out the details and a answering our questions. He did not do any of my ultrasounds, or egg retrieval or embryo transfer, but he did make our phone call to let us know the progress of our embryos and schedule it. We would have preferred to have more consistency with which doctor we were seeing
What's one piece of advice would you give a prospective patient of Michael Synn at Women's Specialty & Fertility Center?
Have your questions ready, and don’t be timid to ask them. Be prepared for long wait times.
During treatment, were you treated like a number or a human with Michael Synn at Women's Specialty & Fertility Center?
Once the doctors were in the room, they did a decent job of communicating information, however their time with you was brief and the wait times were long
Describe the protocols Michael Synn used in your cycles at Women's Specialty & Fertility Center and their degree of success.
We have male factor with low count and motility. We started with 1 cycle of Clomid and natural. BFN. Then moved to IUI, using Clomid to stim and Ovidrel to trigger. BFN. We just completed IVF, stim using gonal-f, menopur only once and cetrotide only 2 doses. Triggered with Novarel and ovidrel. We had 7 eggs, 6 mature and 3 embryos. We did a day 3 transfer of a fresh grade 1 embryo yesterday!
Describe your experience with the nursing staff.
They were pleasajt and helpful in answering questions. We saw about 5 different nurses during the course of our IVF experience
Describe your experience with Women's Specialty & Fertility Center.
Strengths are the nurses organization and knowledge of the process. Weaknesses are long wait times, limited phone answering hours, and not having you assigned to a designated nurse/doctor the whole time
Describe the costs associated with your care under Michael Synn at Women's Specialty & Fertility Center.
We did have some insurance coverage. Each ultrasound was about $200. Our meds would have been $6,300...however we only had to pay co-pays totaling $520. We had to give $7300 in deposits for the procedures, awaiting insurance coverage on that. Anesthesia was $375
Describe Michael Synn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Women's Specialty & Fertility Center.
We were told from the beginning that a singleton is better odds and it is not the goal of the clinic to do multiples. Yet, on our transfer day, Dr Sueldo (male) came in and said “so we’re putting in two”? We were very confused. We had not discussed that at all. We ended up just doing the one.
What specific things went wrong at Women's Specialty & Fertility Center?
- Failed to call in prescriptions to pharmacy
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Women's Specialty & Fertility Center.
There was a delay in communication with my specialty pharmacy, which caused me to receive my meds 2 days late. They had to figure everything out at the last minute, but there was a month between my consult appt and our cycle, so I felt it could have been better managed. There instructions on which labs to go to are confusing as well, and they seemed to have conflicting information on which facilities would run stat labs