Rated 7
Strongly recommend: 55%Neutral: 4%Don't recommend: 41%7
55% strongly recommend
15 reviews
Humanity
7.5
7.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.8
8.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
UCSD
Residency
Yale
Fellowship
Washington U St Louis

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Aimee Chang works at

Oregon Fertility Institute
Rated 6
Strongly recommend: 46%Neutral: 19%Don't recommend: 35%6

At 1 office

Portland
9370 SW Greenburg Road
Portland, OR 97223
(503) 292-7734
Explore Clinic

15 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
3
NPS
0
Age 35
5 IVF
Recurrent Pregnancy Loss
Latinx
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I'm not sure if it's isn't in her [Dr. Chang] nature, but I needed more compassion and kindness from her. She seems too focused on the business of IVF rather that connecting with me as the patient...Be mindful that they don't have a nurse or any other staff but Dr. Chang and her front desk staff... I always saw Dr. Chang for each appt...I felt no connection and/or kindness from Dr. Chang....
Dr. Chang and/her staff [at Oregon Fertility Institute] didn't explain things thoroughly. I often found myself emailing them w/little to no clear responses. I had call the office multiple times a day. It got to the point that I had my husband and my best friend call the clinic for me because I just couldn't do with their lack of information...front desk were not trauma-informed, seemed to be confused most of the time, and often didn't know the answers from the questions I asked...
How was your experience with Aimee Chang at Oregon Fertility Institute?
Areas of growth for her: 1.) For individuals that have experienced multiple miscarriages, it's hard to show up to these appts. I'm not sure if it's isn't in her nature, but I needed more compassion and kindness from her. She seems too focused on the business of IVF rather that connecting with me as the patient. 2.) Clearer explanations. So as to reduce the many emails that were sent through the portal ( and not answered by staff) 3.) The retrieval process @OHSU felt cold and disconnected. That room was freezing and was so sad my husband wasn't in the room because I felt no connection and/or kindness from Dr. Chang. I actually felt that more from the anesthesiologist. 4.) I think when you send the prescriptions over to OHSU that you make things as clear as possible. Most of the time, I found myself having to call your office because the dosages weren't clear when they were sent over. 5.) I would say overall warmth and compassion Areas that were great: 1.) When I sent an email super concerned about the lack of communication and clarity she did give me a call through the weekend. However, I gave feedback from beginning to end and often didn't feel heard.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
Come more prepared than ever! The front desk staff do not know what they are doing. They also don't pull blood well. So be mindful of the fact they'll poke you a lot before blood gets pulled. Stay on top of what they told you they'll do. Because it's not often the case. Be mindful that they don't have a nurse or any other staff but Dr. Chang and her front desk staff. As a person who is at another clinic with access to an actual nurse not just my provider, has been absolutely amazing! Having a competent front desk staff member and phlebotomist has been amazing too. Whatever the front desk staff tells you in person, send them an email w/the exact information to hold them accountable. Because they'll need the reminders over and over again. If you are a patient that needs warmth and compassion, this might not be your place. Wear warm clothes. It's freezing in there.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
Now that I am at a different clinic I can feel/see the difference. I remembering feeling off when my husband I walked into the clinic. I felt as though, they cared more about the money rather than actually making me feel like they cared about me as a patient. Dr. Chang's front desk were not trauma-informed, seemed to be confused most of the time, and often didn't know the answers from the questions I asked. They made me buy ALL the medications for transfer knowing that at each moment things can stop/change. Which is what ultimately ended up happening. I never even got to my Progesterone in oil and/or other things that they had me buy. It felt as though she was looking for the money rather than my success. I had a lot of questions, because Dr. Chang and/her staff didn't explain things thoroughly. I often found myself emailing them w/little to no clear responses. I had call the office multiple times a day. It got to the point that I had my husband and my best friend call the clinic for me because I just couldn't do with their lack of information. The staff that take your blood, aren't great. I often got pocked and then switched when the first phlebotomist couldn't do it.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
I did an egg retrieval process.
Describe your experience with the nursing staff at Oregon Fertility Institute.
I don't think Dr. Chang has a nursing staff. So these grades for their front desk staff and their phlebotomist.
Describe your experience with Oregon Fertility Institute.
Areas of growth: 1.) Front desk staff need to be trained and receive patients w/kindness and warmth. Maybe even trauma-informed training 2.) Front desk staff need to make sure that if they are the ones responding to emails that they actually respond to all of the emails and questions. Not just some and/or not at all. 3.) Perhaps retrain phlebotomists. Most of them did not seem to know how to pull blood. Most of the time I left with multiple pokes. In addition to being able to explain results. 4.) Upgrade pictures to make it feel warm and kind. 5.) Warm up your rooms and/or provide blankets. All rooms are freezing. And feel blah and uninviting. Strengths: I always saw Dr. Chang for each appt.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
About 30,000. You have to pay the clinic and OHSU separately. Which was not fun and not explained to me.
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Fertility Institute.
I did not feel educated enough.
What specific things went wrong at Oregon Fertility Institute?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Oregon Fertility Institute.
So much went wrong. At first my husband would say, "maybe it's just this once and unfortunately, it wasn't." I'm truly having a hard time coming up with positives. Because most of the time, I left stressed not hopeful. Which is normal to feel when you're going through IVF but at my current clinic, I have never felt what I felt at this clinic. Even when things got hard at my new clinic, their love, care, and support was all that I needed. I do think that whole clinic needs an upgrade in people and training. It's taking me almost a year to write this review because I was so hurt and so harmed by this clinic. I'm so grateful for my new clinic! I feel all the love and the patience.
3
Doctor
Aimee Chang
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
0
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2021, Successful
NPS
9
NPS
9
Age 32 - 36
1 IVF
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
Dr. Chang provided empathetic but also realistic care. All of her recommendations were transparent in the chances of success and estimated cost...Both Dr. Chang and her staff were very responsive to both phone and email and resolved issues like lab results and refill requests very quickly. Dr. Chang went out of her way to make sure our treatment was affordable as possible by collaborating with our primary insurance the was not accepted at her clinic...
Both Dr. Chang and her staff [at Oregon Fertility Institute] were very responsive to both phone and email and resolved issues like lab results and refill requests very quickly...The nursing staff I worked with were professional, genial and organized...All costs were plainly spelled out prior to procedures...The size of the clinic provides an intimate and private setting that contributes to the feeling of individualized care and being treated as a. person and not a number. The environment is clean and organized and the waiting room is inviting and low-stress.
How was your experience with Aimee Chang at Oregon Fertility Institute?
I enjoyed working with Dr. Chang. We were successful with both transfers that were performed. Both Dr. Chang and her staff were very responsive to both phone and email and resolved issues like lab results and refill requests very quickly. Dr. Chang went out of her way to make sure our treatment was affordable as possible by collaborating with our primary insurance the was not accepted at her clinic.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
No major advice to be given. We had a great experience with Dr. Chang over the last 4 years.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
Dr. Chang provided empathetic but also realistic care. All of her recommendations were transparent in the chances of success and estimated cost.
Describe your experience with the nursing staff at Oregon Fertility Institute.
The nursing staff I worked with were professional, genial and organized.
Describe your experience with Oregon Fertility Institute.
The size of the clinic provides an intimate and private setting that contributes to the feeling of individualized care and being treated as a. person and not a number. The environment is clean and organized and the waiting room is inviting and low-stress.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
All costs were plainly spelled out prior to procedures. Dr. Chang and her team agreed to coordinate with multiple pharmacies to minimize drug cost.
9
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Unknown Success
NPS
9
NPS
9
Age 45 - 46
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
8 IUI With Other Docs
7 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Aimee Chang] is very compassionate and understanding. She has wonderful bedside manners and I would recommend her. She uses OHSU lab for her IVF treatments. The downside is that she is the only doctor and I was not impressed with her office staff...I am 45 years old so she advised us that a donor would be best.
The staff [at Oregon Fertility Institute] was inexperienced and lacked treatment knowledge. We were not assigned to a particular tech, we would just call with our questions and whoever answered the phone would relay our questions to Dr. Chang. The office does not have a registered nurse, when blood was drawn, I was poked several times due to lack of experience by the staff.
How was your experience with Aimee Chang at Oregon Fertility Institute?
Dr. Chang is very compassionate and understanding. She has wonderful bedside manners and I would recommend her. She uses OHSU lab for her IVF treatments. The downside is that she is the only doctor and I was not impressed with her office staff. They were inexperienced clinical techs. Also, there are no nurses at her clinic.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
Dr. Chang is a great Dr., I would recommend to try her for at least one treatment.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
I am 45 years old so she advised us that a donor would be best. We in the middle of synchronizing our cycles.
Describe your experience with the nursing staff at Oregon Fertility Institute.
This is where improvement is desperately needed. The staff was inexperienced and lacked treatment knowledge. We were not assigned to a particular tech, we would just call with our questions and whoever answered the phone would relay our questions to Dr. Chang. The office does not have a registered nurse, when blood was drawn, I was poked several times due to lack of experience by the staff.
Describe your experience with Oregon Fertility Institute.
This is where improvement is desperately needed. The staff was inexperienced and lacked treatment knowledge. We were not assigned to a particular tech, we would just call with our questions and whoever answered the phone would relay our questions to Dr. Chang. The office does not have a registered nurse, when blood was drawn, I was poked several times due to lack of experience by the staff.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
We decided to got with a donor, Dr. Changs cost is apprx 10k, donor cost 20k, and OHSU lab will be apprx. 10k.
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Fertility Institute.
Since we have decided to move forward with a donor and because I am 45, Dr. Chang strongly recommended a SET however, we did let her know that we would decide after the retrieval.
9
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2020, Unknown Success
NPS
10
NPS
7
Age 35
Tubal Blockage
Native American
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
I thought that aimee chang was very personable and understanding especially since we did our consultation over the phone because of covid 19 . She made me feel like she was standing right in front of me and understood and answered any questions I had which I liked a lot...If you have questions dont guess ask her she will tell you an honest trustworthy answer
[Oregon Fertility Institute] has insurance plans you can choose from an in network system...I thought that aimee chang was very personable and understanding especially since we did our consultation over the phone because of covid 19 . She made me feel like she was standing right in front of me and understood and answered any questions I had which I liked a lot..
How was your experience with Aimee Chang at Oregon Fertility Institute?
I thought that aimee chang was very personable and understanding especially since we did our consultation over the phone because of covid 19 . She made me feel like she was standing right in front of me and understood and answered any questions I had which I liked a lot .
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
If you have questions dont guess ask her she will tell you an honest trustworthy answer
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
She explained things very well gave me step by step instructions to follow that I could understand.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
Haven't used any yet
Describe your experience with the nursing staff at Oregon Fertility Institute.
Not yet
Describe your experience with Oregon Fertility Institute.
Don't know yet I have not been that far in my treatment yet but will let you know as soon as I am able to do so but I think that the clinic is going to be a great experience it has been so far and I am very pleased the way dr chang is understanding a n.v d very much patient with me .
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
She has insurance plans you can choose from an in network system
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Fertility Institute.
I would like just one embryo transfer
10
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
7
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
2020, Successful
NPS
10
NPS
10
Age 43
Donor Eggs
Diminished Ovarian Reserve
European
Income $500K+
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Chang is soft spoken but very kind and compassionate. You can tell she has great knowledge and experience in her field. I felt like she was willing to try any option in order for us to have success...Very kind and compassionate to our situation. Was willing to try several different options to get us a successful pregnancy... Dr. Chang wanted a single embryo transfer. I had a proven uterus and no issues.
The [Oregon Fertility Institute] clinic is very kind and empathetic. Also reasonably priced compared to some of the bigger clinics. Communication and organization are lacking a bit. Having packets that outlined the fees and had all the documents would help tremendously...The staff is very friendly and kind. At times, the communication wasn't as clear as I would have preferred.
How was your experience with Aimee Chang at Oregon Fertility Institute?
Dr. Chang is soft spoken but very kind and compassionate. You can tell she has great knowledge and experience in her field. I felt like she was willing to try any option in order for us to have success.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
Trust her judgement!
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
Very kind and compassionate to our situation. Was willing to try several different options to get us a successful pregnancy.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
We tried a mini stim for me and it was clear my body was not going to respond. I ended up needing an egg donor, and Dr Chang was wonderful and patient with her. Getting my body ready for the transfer, Dr Chang made a couple of adjustments to the protocol, as I didn't respond right away. After the first transfer, I am now 16 weeks pregnant.
Describe your experience with the nursing staff at Oregon Fertility Institute.
The staff is very friendly and kind. At times, the communication wasn't as clear as I would have preferred.
Describe your experience with Oregon Fertility Institute.
The clinic is very kind and empathetic. Also reasonably priced compared to some of the bigger clinics. Communication and organization are lacking a bit. Having packets that outlined the fees and had all the documents would help tremendously.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
I don't remember exact costs, but things were broken down via lab or clinic charges.
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Fertility Institute.
For me, Dr. Chang wanted a single embryo transfer. I had a proven uterus and no issues. With my sister, she used two embryos, as she had a history of endometriosis and had never been pregnant. My sister is now 8 weeks pregnant with one.
10
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 37 - 38
2 IUI
1 IVF
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
My husband and I have been trying to conceive for 7 years when we had our first appointment at the practice...Aimee Chang is an extremely experienced, knowledgeable, trustworthy and thorough person. Her goal was always to find the best treatment plan for us. She listened to our concerns and questions and responded with care at all times...She carefully explained both procedures and potential risks.
The clinic / practice [at Oregon Fertility Institute] is rather small, providing a comforting and cozy feeling. The place is spotless and privacy is always maintained. Both of our IUI'S were performed there. The actual IVF was performed at a different location (hospital). However the team there was led by Aimee Chang. Everything was well organized and super professional. Friendly and knowledgeable staff explaining each step of the procedure.
How was your experience with Aimee Chang at Oregon Fertility Institute?
Aimee Chang is an extremely experienced, knowledgeable, trustworthy and thorough person. Her goal was always to find the best treatment plan for us. She listened to our concerns and questions and responded with care at all times.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
My husband and I have been trying to conceive for 7 years when we had our first appointment at the practice. Right from the beginning we felt that our doctor was caring, mindful and understanding of our situation. That never changed in the course of the entire treatment/ consultation.
Describe your experience with the nursing staff at Oregon Fertility Institute.
Warm, welcoming and friendly staff.
Describe your experience with Oregon Fertility Institute.
The clinic / practice is rather small, providing a comforting and cozy feeling. The place is spotless and privacy is always maintained. Both of our IUI'S were performed there. The actual IVF was performed at a different location (hospital). However the team there was led by Aimee Chang. Everything was well organized and super professional. Friendly and knowledgeable staff explaining each step of the procedure.
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Fertility Institute.
She carefully explained both procedures and potential risks. I extremely appreciated her honest recommendation and advice on how to move on.
10
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 33
2 IUI
Unexplained
Marketer or PR
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Aimee Chang is] friendly, intelligent, sympathetic, and kind. I haven’t gotten pregnant yet and each time she’s been comforting and optimistic. She answers all of my questions and never rushes me. I feel heard when I’m in her care. I trust her...We tired Clomid with timed intercourse twice, Clomid with a trigger shot and an IUI and then Letrozole with a tigger shot and IUI. I also took estrogen throughout each cycle. I’m taking a month off right now because the medicine made me pretty depressed.
It’s really hard to find a weakness [at Oregon Fertility Institute] , but if I really had to pick something I would say one of the nurses needs to be a bit more confident on the phone with delivering information. But that’s being really picky...[nurses are] Very friendly and nice. Some know a lot more than others but they are all very helpful and patient. All the nurses are good at drawing blood. I used to get super nervous about getting my blood taken but now I’m a pro! They’re great.
How was your experience with Aimee Chang at Oregon Fertility Institute?
She’s friendly, intelligent, sympathetic, and kind. I haven’t gotten pregnant yet and each time she’s been comforting and optimistic. She answers all of my questions and never rushes me. I feel heard when I’m in her care. I trust her.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
I’m not sure. I haven’t had any problems. I would tell them she’s really nice and is on your side.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
Dr. Chang is very nice and patient. She explains everything very well. She’s not only a good doctor but a good person.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
We tired Clomid with timed intercourse twice, Clomid with a trigger shot and an IUI and then Letrozole with a tigger shot and IUI. I also took estrogen throughout each cycle. I’m taking a month off right now because the medicine made me pretty depressed.
Describe your experience with the nursing staff at Oregon Fertility Institute.
Very friendly and nice. Some know a lot more than others but they are all very helpful and patient. All the nurses are good at drawing blood. I used to get super nervous about getting my blood taken but now I’m a pro! They’re great.
Describe your experience with Oregon Fertility Institute.
It’s really hard to find a weakness, but if I really had to pick something I would say one of the nurses needs to be a bit more confident on the phone with delivering information. But that’s being really picky.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
I think each IUI is around $300. They also do the sperm washing for about $100. The trigger shot was $100. Clomid, Letrozole and the estrogen pills were very cheap.
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Fertility Institute.
No
9
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
5
NPS
8
Age 28
Other
Income $50K - $99K
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
[Dr. Aimee Chang is] Very caring and understanding answering all questions... She seems to be honest and doesn’t waiting for things last min. So far good. Seems to be out going and patient. Easy to talk with. Didn’t feel rushed. Talked with my husband as well with out any problems...Testing, treatment, medication, and procedure...Didn’t wait long to be seen. Make sure you come in asking all questions it will help the process.
[The nurses at Oregon Fertility Institute are] Not helpful on the phone about things as much as they should be...Small clinic but over all fine. Could use people to be more helpful when it comes to financial questions. Not as organized as you would want a clinic to be. Didn’t wait long to be seen. Make sure you come in asking all questions it will help the process...Not helpful on the phone about things as much as they should be
How was your experience with Aimee Chang at Oregon Fertility Institute?
Not sure yet still in first processes of getting things starting. She seems to be honest and doesn’t waiting for things last min. So far good. Seems to be out going and patient. Easy to talk with. Didn’t feel rushed. Talked with my husband as well with out any problems.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
Make sure to keep all medical documents.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
Very caring and understanding answering all questions
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
Not there yet waiting to get there
Describe your experience with the nursing staff at Oregon Fertility Institute.
Not helpful on the phone about things as much as they should be
Describe your experience with Oregon Fertility Institute.
Small clinic but over all fine. Could use people to be more helpful when it comes to financial questions. Not as organized as you would want a clinic to be. Didn’t wait long to be seen. Make sure you come in asking all questions it will help the process.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
Testing, treatment, medication, and procedure
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Fertility Institute.
Not sure
5
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 37 - 38
2 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
When I first saw her [Dr. Aimee Chang], I had no intention of ever doing IVF, I just wanted to some answers to why I wasn't conceiving, but she convinced me to try it just once, especially given my great insurance...Because we chose not to PGS and ended up with so many frozen embryos (15), Dr Chang advised i transfer 2 embryos at a time. She acknowledged that it might possibly result in multiples, but said I was very healthy and likely wouldn't have issues carrying.
I liked the small clinic vibe [of Oregon Fertility Institute] - I knew everybody and the rapport was very good and personal. They accommodate my work schedules really well. For weaknesses, I wish there were more materials and I was given more options for what the treatment would look like. I'm naturally someone that researches everything, so I questioned what I was advised to do, but someone more obedient would not even be aware that you don't "have to" do PGS, for instance.
How was your experience with Aimee Chang at Oregon Fertility Institute?
I loved my doctor for how invested she was in getting me pregnant. When I first saw her, I had no intention of ever doing IVF, I just wanted to some answers to why I wasn't conceiving, but she convinced me to try it just once, especially given my great insurance.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
Aimee Chang will strongly advise you to follow all the protocols generally accepted in the field right now (PGS, ICSI etc). If you, for whatever reason, do not feel like you need or want all that, be prepared to stand your ground.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
Small clinic where the doctor herself conducted all procedure, she remembered the details of my case, and she was generally even more invested in getting me pregnant than I was.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
Ganirelix antagonist protocol for stimulation (for egg retrieval). 2 Menopurs 275 Follistim IU, dropped to 225 as my E2 level was going up, dropped to 75 towards the end Doxycycline AM + PM Dexamethasone PM Aspirine 81 mg Before trigger, E2 level was 7369.05, so I triggered with Lupron 4mg AND 1,000 HCG 10,000 IU. Because of high E2 levels and number of eggs retrieved, I was put on Cabergoline post retrieval.
Describe your experience with the nursing staff at Oregon Fertility Institute.
Aimee Chang doesn't necessarily have a nursing staff - she does all that work herself. Her team of receptionists/phlebotomists help with admin work, calendar, insurance etc.
Describe your experience with Oregon Fertility Institute.
I liked the small clinic vibe - I knew everybody and the rapport was very good and personal. They accommodate my work schedules really well. For weaknesses, I wish there were more materials and I was given more options for what the treatment would look like. I'm naturally someone that researches everything, so I questioned what I was advised to do, but someone more obedient would not even be aware that you don't "have to" do PGS, for instance.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
I have to say that I was given a sheet with exact costs before the treatments, which I really appreciated. It was almost 5K for the stimulation+retrival+ fertilization, meds not included.
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Fertility Institute.
Because we chose not to PGS and ended up with so many frozen embryos (15), Dr Chang advised i transfer 2 embryos at a time. She acknowledged that it might possibly result in multiples, but said I was very healthy and likely wouldn't have issues carrying. First FET resulted in an anembryonic pregnancy (blighted ovum) followed by a miscarriage, but second FET did result in twins. I am happy with the result but will only transfer one embryo if we decide to try for another.
10
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 29 - 30
Endometriosis
European
Other
Income $100K - $199K
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Chang is knowledgeable and listens well. We feel that she is great at offering suggestions and her professional opinion, then leaving the decision up to us. I tend to pass out when I have my blood drawn and she always offers me candy and plenty of time to get my bearings before moving on with an appointment. She never makes me feel like it's an inconvenience.
The clinic [Oregon Fertility Institute] is clean and easy to locate. It has a decent sized waiting room. It's not huge, but every time I've been there I have been the only person in the waiting room. There is a restroom conveniently located in the clinic and one right across the hall.... Her nursing staff is very kind. All the girls I've talked to there are friendly and sweet. There are one or two that, when they answer my phone calls, seem a bit hesitant. But I think they are new, and if they don't know the answer to something they always ask someone who does.
How was your experience with Aimee Chang at Oregon Fertility Institute?
Dr. Chang is knowledgeable and listens well. We feel that she is great at offering suggestions and her professional opinion, then leaving the decision up to us. I tend to pass out when I have my blood drawn and she always offers me candy and plenty of time to get my bearings before moving on with an appointment. She never makes me feel like it's an inconvenience.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
I felt like Dr. Chang listens well to my concerns and answers my questions as completely as she is able. She offers her suggestions for treatment, but leaves the final decision completely up to me.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
She does an ultrasound and blood draw at the beginning of each cycle to see where my body's at and monitor how the medication is working. I then call when I have a positive ovulation and we schedule a time for IUI. She does an ultrasound to check my follicles.
Describe your experience with the nursing staff at Oregon Fertility Institute.
Her nursing staff is very kind. All the girls I've talked to there are friendly and sweet. There are one or two that, when they answer my phone calls, seem a bit hesitant. But I think they are new, and if they don't know the answer to something they always ask someone who does.
Describe your experience with Oregon Fertility Institute.
The clinic is clean and easy to locate. It has a decent sized waiting room. It's not huge, but every time I've been there I have been the only person in the waiting room. There is a restroom conveniently located in the clinic and one right across the hall.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
Consultation cost, prescription costs, cost for IUI procedure and ultrasounds, charges for blood work
10
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016 - 2018, Successful
NPS
10
NPS
N/A
Age 29 - 31
1 IVF
Male Factor
European
Income $100K - $199K
Entrepreneur
Strongly Recommends
Successful
[Dr. Aimee Chang] was great! I have had a fair number of doctors throughout my pregnancies and she was the best...made me feel like I understood everything after every meeting. I am a bit nervous by nature and she dealt with my nerves well. I loved being able to see the same doctor every time...Because of male infertility we went headed straight to IVF - we did one IUI with no success ( we did not think there would be)...Ended up with 6 good embryos and over the course of 3 transfer...had 2 live births ( 3 babies in all). Second transfer was a chemical to which Dr.Chang decided on a endo scratch on the next transfer which proved successful.
Overall the nursing staff [at ORM Fertility] is really solid. The remembered details from visit to visit. I did have a couple times that they forgot to call with test results or similar - not a huge deal...I love the one - on - one personal contact. The cost is pretty much standard. If there is any weakness I did not care for the fact that transfers happened at OSHU - it was a far drive for me and I did not know the nursing staff. The results for me have been great - I have 3 great kids because of Dr.Chang...Because of male infertility we went headed straight to IVF - we did one IUI with no success ( we did not think there would be). Egg retrival - menopur and follitism ( maybe something else). Ended up with 6 good embryos and over the course of 3 transfer ( 2016 - 2018) had 2 live births ( 3 babies in all). Second transfer was a chemical to which Dr.Chang decided on a endo scratch on the next transfer which proved successful.
How was your experience with Aimee Chang at ORM Fertility Oregon?
Dr.Chang was great and made me feel like I understood everything after every meeting. I am a bit nervous by nature and she dealt with my nerves well. I loved being able to see the same doctor every time.
What's one piece of advice would you give a prospective patient of Aimee Chang at ORM Fertility Oregon?
Because it is a small office they are not open all hours.
During treatment, were you treated like a number or a human with Aimee Chang at ORM Fertility Oregon?
Dr.Chang was great! I have had a fair number of doctors throughout my pregnancies and she was the best.
Describe the protocols Aimee Chang used in your cycles at ORM Fertility Oregon and their degree of success.
Because of male infertility we went headed straight to IVF - we did one IUI with no success ( we did not think there would be). Egg retrival - menopur and follitism ( maybe something else). Ended up with 6 good embryos and over the course of 3 transfer ( 2016 - 2018) had 2 live births ( 3 babies in all). Second transfer was a chemical to which Dr.Chang decided on a endo scratch on the next transfer which proved successful.
Describe your experience with the nursing staff at ORM Fertility Oregon.
Overall the nursing staff is really solid. The remembered details from visit to visit. I did have a couple times that they forgot to call with test results or similar - not a huge deal.
Describe your experience with ORM Fertility Oregon.
I love the one - on - one personal contact. The cost is pretty much standard. If there is any weakness I did not care for the fact that transfers happened at OSHU - it was a far drive for me and I did not know the nursing staff. The results for me have been great - I have 3 great kids because of Dr.Chang.
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ORM Fertility Oregon.
I did 2 embryos each time. One ended up with my twins, one chemical, and one single live birth. I would go one embryo a time.
10
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
4 of 5
2015 - 2017, Unsuccessful
NPS
7
NPS
8
Age 32 - 34
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Prefer not to answer
1st of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Unsuccessful
She [Dr. Chang] went above and beyond to show she cared. Never rushed and gave her full attention to us. She always answered questions thoroughly...Sadly we didn't achieve a successful pregnancy under her care though. She was very knowledgeable and communicated very well. She was always very available and made us feel like we were her only patients...We used the highest dose of follistem, Lupron, among many other fertility drugs. As well as aspirin, antibiotics and more.
Deidre [nurse at Oregon Fertility Institute] was excellent and always remembered all the intricate details regarding our situation. She was kind, helpful and attentive...Strengths, small, caring, warm and friendly staff. Weakness - only one doctor...We used the highest dose of follistem, Lupron, among many other fertility drugs. As well as aspirin, antibiotics and more...We loved Dr. Chang and how she truly cared about us. Sadly we didn't achieve a successful pregnancy under her care though. She was very knowledgeable and communicated very well. She was always very available and made us feel like we were her only patients.
How was your experience with Aimee Chang at Oregon Fertility Institute?
We loved Dr. Chang and how she truly cared about us. Sadly we didn't achieve a successful pregnancy under her care though. She was very knowledgeable and communicated very well. She was always very available and made us feel like we were her only patients.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
Take notes. Clear your schedule as much as possible to allow for last min appointments.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
She went above and beyond to show she cared. Never rushed and gave her full attention to us. She always answered questions thoroughly.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
We used the highest dose of follistem, Lupron, among many other fertility drugs. As well as aspirin, antibiotics and more.
Describe your experience with the nursing staff at Oregon Fertility Institute.
Deidre was excellent and always remembered all the intricate details regarding our situation. She was kind, helpful and attentive.
Describe your experience with Oregon Fertility Institute.
Strengths, small, caring, warm and friendly staff. Weakness - only one doctor.
Describe Aimee Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Oregon Fertility Institute.
Our doctor suggested we transfer two embryos both times (2 tranfers total).
7
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unsuccessful
NPS
4
NPS
2
Age 37
1 IUI
1 IVF
Unexplained
Income $200K - $499K
Professor
2nd of 3 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Unfortunately we had a bad experience at this clinic. I don't know that it was Dr. Chang's fault--it may have been the lab or other factors, but we did a retrieval and ALL of our embryos--which had looked okay on day 3--were terrible on day 5, and we were told that they weren't worth transferring... The doctor said she had no idea what went wrong and that we might want to consider donor eggs...Dr. Chang's protocols seemed very reasonable. The only other thing I can think of is that she may have retrieved the eggs a little too late.
Strength [Oregon Fertility Insititute]: personal care, always see same doctor Weaknesses: Closed on Sundays, which may at times be best day for retrieval and/or IUI. No nursing staff, techs lack experience drawing blood, doctor's experience is limited given the small size of the clinic. Good for easy cases, may not be so good for challenging cases...Unfortunately we had a bad experience at this clinic....She [Dr. Chang] didn't have nurses, just techs who did blood draws and office work. They were Inexperienced and would have to poke me numerous times.
How was your experience with Aimee Chang at Oregon Fertility Institute?
After doing IUIs with another clinic, where I would see a different provider on each visit I wanted a smaller clinic where I would see the same doctor each time. Unfortunately we had a bad experience at this clinic. I don't know that it was Dr. Chang's fault--it may have been the lab or other factors, but we did a retrieval and ALL of our embryos--which had looked okay on day 3--were terrible on day 5, and we were told that they weren't worth transferring. This was a huge financial and emotional investment, and we were left with nothing. The doctor said she had no idea what went wrong and that we might want to consider donor eggs. I waited nearly a year, did a lot of research on clinics, and went to a top-rated clinic in SoCal. We were successful with our very first IVF there, where we produced three genetically-normal embryos.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
Just do your homework and compare her success rates with those of other clinics.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
Personalized and attentive care.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
I did travel cross country during one of the cycles. The doctor had approved this, but I wonder if it had a deleterious effect (time zone adaptation, etc.) Also, I found out that I had been Vitamin D-deficient and that I had MTHFR mutations and needed folate. Maybe these things were working against me--I have no idea. Dr. Chang's protocols seemed very reasonable. The only other thing I can think of is that she may have retrieved the eggs a little too late. Maybe they should have come out on Sunday, when the clinic was closed. I think she did the retrieval on a Monday morning.
Describe your experience with the nursing staff at Oregon Fertility Institute.
She didn't have nurses, just techs who did blood draws and office work. They were Inexperienced and would have to poke me numerous times.
Describe your experience with Oregon Fertility Institute.
Strength: personal care, always see same doctor Weaknesses: Closed on Sundays, which may at times be best day for retrieval and/or IUI. No nursing staff, techs lack experience drawing blood, doctor's experience is limited given the small size of the clinic. Good for easy cases, may not be so good for challenging cases.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
not covered, self-pay
4
Doctor
Aimee Chang
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
2
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2012, Successful
NPS
10
NPS
10
Age 31 - 32
3 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Lawyer
Strongly Recommends
Strongly Recommends
Successful
She [Dr Aimee Chang] is a scientist not an OB, so once you understand as a doctor she's there to help diagnose and troubleshoot your situation, her approach makes a lot of sense. Her demeanor was calm and she was always sensitive to making sure I was okay with the process and adjusted the process when necessary for me...She listened to any concerns I had and allowed me to very a very active part of the process understanding what options were available depending on how aggressive I wanted to be in the process (ICSI, PGS, etc).
I loved that her practice [Oregon Fertility Institute] was just her, so I wasn't shuffled to other doctors depending on scheduling. She was always available and never missed an appointment and was only late on one occasion (maybe 15 minutes late if that!)...There are some other 'big name' fertility groups in Portland, which are fantastic. What Dr. Chang has is the same results as those groups, but you never get shuffled around to other doctors (which is what happens at the big practices). Chang is the one you see for everything, and if you are looking for a personal relationship she is a good fit.
How was your experience with Aimee Chang at Oregon Fertility Institute?
She is a scientist not an OB, so once you understand as a doctor she's there to help diagnose and troubleshoot your situation, her approach makes a lot of sense. Her demeanor was calm and she was always sensitive to making sure I was okay with the process and adjusted the process when necessary for me. I loved that her practice was just her, so I wasn't shuffled to other doctors depending on scheduling. She was always available and never missed an appointment and was only late on one occasion (maybe 15 minutes late if that!). She listened to any concerns I had and allowed me to very a very active part of the process understanding what options were available depending on how aggressive I wanted to be in the process (ICSI, PGS, etc).
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
There are some other 'big name' fertility groups in Portland, which are fantastic. What Dr. Chang has is the same results as those groups, but you never get shuffled around to other doctors (which is what happens at the big practices). Chang is the one you see for everything, and if you are looking for a personal relationship she is a good fit.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
She seemed to understand the emotional toll infertility was taking and was sensitive to the stress and impact that was having on my life. While her focus was as a scientist to tweak the process to get a positive end result for us, she understood that we still had to take things at our own pace. She was always the one who called us with any results, positive or negative. She was always timely for everything as well.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
Don't recall exactly, I did some IUIs with and without follistim (none at all successful but could easily mature eggs) and then moved to IVF. It was a pretty traditional protocol using lupron, menopur, follistim, HCG among a few others. I produced a plethora of eggs my first fresh round (almost 30) but only a small percentage (even with ICSI) fertilized and matured to good embryos (maybe 8 total). Ended up with a chemical pregnancy that didn't pass on its own and had to have a D&C. Second round of IVF (fresh round again) was the same protocol but produced around 15 eggs and ended with 4 viable embryos (with ICSI and tested with PGS which ruled out two other embryos that were abnormal). I have 3 year old twins from that IVF.
Describe your experience with the nursing staff at Oregon Fertility Institute.
Small staff. I have hard veins to get blood from and only one of their nurses could regularly do it without having to send me out to a separate lab (IMO not due to their lack of proficiency, I seriously have tough veins for anyone). After a particularly difficult blood draw resulting in having to go to a separate lab for a result, at my next appt they called in that nurse who was on maternity to handle me. i appreciated that they went above and beyond and accommodated that. Overall the nurses were all helpful and friendly and professional. That being said, I still saw the Dr. more often than the nurses.
Describe your experience with Oregon Fertility Institute.
Since its just Dr. Chang there there isn't much else to add separately about the clinic. She runs a professional clinic - small staff, but very clean, friendly, helpful, timely.
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
Insurance covered a lot of things but we burned through our insurance's 5K max of meds coverage, so out of pocket for meds of an IVF cycle were around 2.5K as I recall. Overall for two fresh IVF cycles (second including the PGS testing) we spent around 15K out of pocket after insurance (and things insurance didn't cover, such as 'experimental treatments').
10
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2010 - 2012, Unsuccessful
NPS
10
NPS
10
Age 39 - 41
Poor Egg Quality
Other
European
Income $50K - $99K
Teacher
3rd of 3 Docs
3 IUI With Other Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Chang] truly cares about her patients & takes time to do appropriate tests & talk through options. She runs a small practice and uses OHSU labs, & uses her own judgement which clearly comes from both science & her gut instinct....She laughed with me. She gave me clear information. She was willing to work with me to monitor DE cycle...She understood financial constraints & did what she could to help.... Know that it is a small practice using outside labs.
It’s small. One doctor. But she will come in on a Sunday if that’s the best moment for a procedure. The waiting room [Oregon Fertility Institute] is small.... [Nursing Staff] Great at blood draws - painless! Attentive & asked what I needed....Know that it is a small practice using outside labs. If you want an in house donor pool go elsewhere....She [Dr. Chang] understood financial constraints & did what she could to help.... About $12,000 for 3 DS IUIs & several consults / monitoring outside DE cycle
How was your experience with Aimee Chang at Oregon Fertility Institute?
She truly cares about her patients & takes time to do appropriate tests & talk through options. She runs a small practice and uses OHSU labs, & uses her own judgement which clearly comes from both science & her gut instinct. The most kind & caring doctor I’ve written with. I’m writing this review 7 years after our last appointment.... that’s how much I was impressed by her.
What's one piece of advice would you give a prospective patient of Aimee Chang at Oregon Fertility Institute?
Know that it is a small practice using outside labs. If you want an in house donor pool go elsewhere.
During treatment, were you treated like a number or a human with Aimee Chang at Oregon Fertility Institute?
She laughed with me. She gave me clear information. She was willing to work with me to monitor DE cycle when I couldn’t add her services & decided to cycle abroad. She understood financial constraints & did what she could to help.
Describe the protocols Aimee Chang used in your cycles at Oregon Fertility Institute and their degree of success.
I do not recall specific dosage but when I did IUI with donor sperm she was willing to push my ovaries to the max to rule out the need for egg donor. She also respected my reluctance to spend $ on own egg IVF when I was deciding to move on to DE.
Describe your experience with the nursing staff at Oregon Fertility Institute.
Great at blood draws - painless! Attentive & asked what I needed.
Describe your experience with Oregon Fertility Institute.
It’s small. One doctor. But she will come in on a Sunday if that’s the best moment for a procedure. The waiting room is small. I would ask about how they separate egg donors from couples on retrieval days
Describe the costs associated with your care under Aimee Chang at Oregon Fertility Institute.
About $12,000 for 3 DS IUIs & several consults / monitoring outside DE cycle
10
Doctor
Aimee Chang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Oregon Fertility Institute
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5