Alan S. Penzias

He [Dr. Alan Penzias] was very thorough in looking through an extensive medical record and breaking it down as to where all my information put me, he answered all my questions honestly but with care and hope. He helped me feel better about my situation by being direct and informed about my diagnosis of unexplained infertility and what my specific history meant for this. I had previously been told by doctors that nothing was wrong, that recurrent miscarriage just happens and to keep trying which just seemed so unrealistic and inhuman to say, Dr. Penzias recognized what had been been happening right away as a problem and concern, he found me a solution and provided hope with a very uncertain condition.

They [doctors at Boston IVF] insisted on a single transfer, it's common practice in this clinic and they have high success rates with it. While I would have rather transferred 2 embryos to start, the risks with multiples in pregnancy was enough that I didn't argue it, and we had a successful single transfer...They are an extremely compassionate and educated group of people. They are a timely clinic, I never waited around past my appointment time.

How was your experience with Alan S. Penzias at Boston IVF?

He was very educated and informed, and able to explain things without going over your head when he talks. I personally appreciate somebody who is very honest, so Dr. Penzias was a great doctor for me. He's very straight forward if you ask him a question and confident in his responses, when your dealing with infertility at first you usually come across doctors that don't know much about it, so it was comforting for me to not hear any hesitation when he spoke. By breaking down my personal experiences with my diagnosis of unexplained infertility, he was able to say with confidence that IVF could be a good solution for me and he was correct. I could never thank him enough.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Listen to what he's saying when he discusses your condition with you.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

He was very thorough in looking through an extensive medical record and breaking it down as to where all my information put me, he answered all my questions honestly but with care and hope. He helped me feel better about my situation by being direct and informed about my diagnosis of unexplained infertility and what my specific history meant for this. I had previously been told by doctors that nothing was wrong, that recurrent miscarriage just happens and to keep trying which just seemed so unrealistic and inhuman to say, Dr. Penzias recognized what had been been happening right away as a problem and concern, he found me a solution and provided hope with a very uncertain condition.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

I've had one IVF cycle, and I am currently 8 months pregnant with my first child. IVF was determined to be the best course of action, I previously had lost 5 pregnancies over 2 years, giving me a diagnosis of recurrent pregnancy loss and unexplained infertility. I had no issues getting pregnant, but could not carry past 6 weeks. I was given progesterone to help maintain the pregnancy until 11 weeks gestation. Ovidrel was the drug used to cause ovulation. Menopur with gonal-f were used during egg stimulation producing 14 eggs in total.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Ashley?)

I didn't see a nurse often. I saw more medical assistants and sonographers than anybody during my cycle. They were all great and I never had to wait around, my appointment times were always met or even early if I was there early.

Describe your experience with Boston IVF.

They are an extremely compassionate and educated group of people. They are a timely clinic, I never waited around past my appointment time. With that said, if I was there early they could usually get me in sooner, or the one time I was late they didn't make me reschedule, told me they would see me when I got there and to drive safe, and they did in fact see me within 15 minutes after I showed up late. I just can't say enough good things about this clinic.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

My insurance covered the cost of most of it.

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

They insisted on a single transfer, it's common practice in this clinic and they have high success rates with it. While I would have rather transferred 2 embryos to start, the risks with multiples in pregnancy was enough that I didn't argue it, and we had a successful single transfer.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2022, Unknown Success

Age 34

Unexplained

European

Income $100K - $199K

Lawyer

2nd of 2 Docs

2 IVF With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Alan S. Penzias Boston IVF

Dr. Penzias treats me like an intelligent human being, which I really appreciate. He doesn’t sugar coat or dumb-down information, and he’s very thorough explaining what he has read from my chart for previous cycles. I felt he really paid attention to me as an individual...extremely thorough and knowledgeable. He is frank about what he can and cannot do for me, and explains why. I appreciate that he’s forthcoming about his thought process...

I really appreciate that BostonIVF is open 365 days a year, it’s nice not to have to try to fit my cycle around their schedule. The clinic facilities are nice and I like that they have in-house acupuncture for pre- and post-transfer. I also appreciate that they have so many locations so morning monitoring appointments are easy to schedule....

How was your experience with Alan S. Penzias at Boston IVF?

Dr. Penzias is extremely thorough and knowledgeable. He is frank about what he can and cannot do for me, and explains why. I appreciate that he’s forthcoming about his thought process. We haven’t found success yet, but I am confident that he will leave no stones unturned to help us get there if we can.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Do your research and be prepared with questions!

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

We came to Dr. P already having done two retrievals, so we had three tested embryos and were coming to him after a failed transfer and a cancelled transfer. Dr. P was receptive to me doing diagnostic testing (Emma/Alice) before moving forward with a FET cycle. For the FET cycle, he had me on a high dose of estrogen for three weeks, and then increased it further for a fourth week to thicken my lining. This seemed to work, though it was still on the thin side. The transfer was not successful, but I think he’ll still be able to find a solution for us.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Lisa)

Lisa is absolutely amazing. She is kind, thorough, and quick to respond. I really felt like she had my back throughout the cycle. I appreciate her so much.

Describe your experience with Boston IVF.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

So far almost all of my care has been covered by insurance.

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

We never really talked about this, we only want to transfer one embryo at a time.

What specific things went wrong at Boston IVF?

Failed to inform you of changes in protocol
Provided conflicting information
Failed to consider drug intolerance

Describe the specific things that went wrong at Boston IVF.

Before I switched to Dr. Penzias’ team, I was with another doctor at BostonIVF whose team was less organized and who had some mix ups with my retrieval and transfer cycles.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2020 - 2022, Unsuccessful

Age 44 - 46

Donor Eggs

Immunological

Unexplained

Ashkenazi Jewish

Income $50K - $99K

Professor

2nd of 3 Docs

3 IVF With Other Docs

Donor Sperm

Strongly Recommends

Unsuccessful

Review of

Alan S. Penzias Boston IVF

Dr. Penzias is incredibly knowledgeable and a leader in the field...He also came to every consultation having read and prepared my history carefully. He knew all my backstory and extreme challenges and was highly sensitive to that...He may not at first come across as especially warm and fuzzy (though definitely not cold) but he really is quite empathetic which I learned more and more over time.

Some people don't like this [Boston IVF] clinic because it so large, they feel like they are treated like a number, and/or their main RE's don't generally do their procedures. However, I love that it is the only thing they do, it is mostly a well-oiled machine, it is easily accessible with free parking, I can have things scheduled there any day and most times, I can do everything I need (testing, consults, procedures) in one place, and I have overall good experiences with their doctors and most of the other staff I have dealt with there. They are also well-regarded with many of the doctors being leaders in the field.

How was your experience with Alan S. Penzias at Boston IVF?

(I am cutting and pasting from my prior comment as it applies to this question.) Dr. Penzias is incredibly knowledgeable and a leader in the field, and also knows that as I scientist I am very up to date on the research. So while he is always prepared to talk through any step of the process in a clear way, he also respected that I was pretty clear on everything and knew the literature. Still I felt comfortable asking any remaining questions and he always took the time to make sure they were fully answered. He also came to every consultation having read and prepared my history carefully. He knew all my backstory and extreme challenges and was highly sensitive to that. And while he doesn't generally encourage the use of RI's, in my case (and a few other patients of his) it was clear that was the next step having ruled out so much else, and he was on board for collaborating. And lastly, after my last failure, he wanted to make sure that aside from IVF plans, that I had support for the depression and challenges I was going through. I couldn't have asked for much more.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

He may not at first come across as especially warm and fuzzy (though definitely not cold) but he really is quite empathetic which I learned more and more over time. He also really takes all the time to make sure you have covered any and all questions For me he knew that I knew the research well so we didn't have to go through many of the basics, but he always had relevant slides prepared if we needed to, and I'm sure they would have been extremely helpful when I first started this process. He is also totally up to date on the current research and upcoming policies and guidance as a leader in the field and at the ASRM.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

Dr. Penzias is incredibly knowledgeable and a leader in the field, and also knows that as I scientist I am very up to date on the research. So while he is always prepared to talk through any step of the process in a clear way, he also respected that I was pretty clear on everything and knew the literature. Still I felt comfortable asking any remaining questions and he always took the time to make sure they were fully answered. He also came to every consultation having read and prepared my history carefully. He knew all my backstory and extreme challenges and was highly sensitive to that. And while he doesn't generally encourage the use of RI's, in my case (and a few other patients of his) it was clear that was the next step having ruled out so much else, and he was on board for collaborating. And lastly, after my last failure, he wanted to make sure that aside from IVF plans, that I had support for the depression and challenges I was going through. I couldn't have asked for much more.

Describe your experience with the nursing staff at Boston IVF.

I'm not comfortable answering this one - sorry.

Describe your experience with Boston IVF.

Some people don't like this clinic because it so large, they feel like they are treated like a number, and/or their main RE's don't generally do their procedures. However, I love that it is the only thing they do, it is mostly a well-oiled machine, it is easily accessible with free parking, I can have things scheduled there any day and most times, I can do everything I need (testing, consults, procedures) in one place, and I have overall good experiences with their doctors and most of the other staff I have dealt with there. They are also well-regarded with many of the doctors being leaders in the field.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

The costs at the clinic in general seem among the highest of other clinics I am aware of.

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

I was allowed to transfer two double donor low mosaic embryos at the same time, primarily because they were mosaics but perhaps also keeping mind all my prior failures even with double donor euploid embryos.

What specific things went wrong at Boston IVF?

Lost paperwork
Provided conflicting information

Describe the specific things that went wrong at Boston IVF.

I have been using this clinic for nearly five years,, and while there have been occasional issues, given how long I have been there, the dozens and dozens of appointments, etc., this seems like a very low percentage, especially when I hear about other clinics' issues.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2018 - 2020, Unsuccessful

Age 40 - 42

2 IUI

European

Income $100K - $199K

Only Doc Seen

Neutral

Unsuccessful

Review of

Alan S. Penzias Boston IVF

The first appointment [with Dr. Penzias] was very detailed and helpful. We felt we were in good hands. Some of the follow up appointments did not seem as helpful and i was not always sure of what to do next...We tried Letrozole first. I was happy with this as we wanted to try to conceive naturally. The drug seemed to be prescribed based on my age. We did IUIs next as we had no insurance

She [Boston IVF nurse] is happy to explain next steps and what blood tests are being done and what the results mean...I think the blood lab is the best feature. They are friendly, quick and painless and despite only seeing them a couple of minutes at a time they make an effort to remember your name and whats going on with your life. It is great that there are so many tests available in the clinic...I have a copay for each appointment. IUI we paid for out of pocket at roughly $500. The drugs were $500. This came as a surprise to us

How was your experience with Alan S. Penzias at Boston IVF?

The first appointment was very detailed and helpful. We felt we were in good hands. Some of the follow up appointments did not seem as helpful and i was not always sure of what to do next. Until Covid it was very hard to get an appointment and normally required one month wait. This feels like forever when battling a ticking body clock. I liked that he used my data to figure out next steps. I did not feel especially like the treatment was custom made for me but we have not yet been able to start an IVF cycle. It was nice that he tried to enrol us in a clinical trial.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Make a list of all your questions before you go in else the appointment will be very short and you will feel unsatisfied

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

The first appointment was really helpful. He was very kind in the last appointment as I have been waiting so long. Dr P likes statistics and sometimes I feel like I am one of them.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

We tried Letrozole first. I was happy with this as we wanted to try to conceive naturally. The drug seemed to be prescribed based on my age. We did IUIs next as we had no insurance. This was more of our decision due to cost. I feel like if we had insurance we would have jumped straight to IVF

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Lisa)

I feel like I speak to my nurse at least a couple of times per month as i have so many period issues. She is very helpful and clear and gets back to me very quickly. She is happy to explain next steps and what blood tests are being done and what the results mean. I have never called any medical professional this much and I don't get the feeling I am bugging her

Describe your experience with Boston IVF.

I think the blood lab is the best feature. They are friendly, quick and painless and despite only seeing them a couple of minutes at a time they make an effort to remember your name and whats going on with your life. It is great that there are so many tests available in the clinic. The Domar center is an awesome resource and I think it would be helpful to advertise their services particularly the mind body program more prominently. The weakness is that they are so busy it is hard to get appointments to see the doctor.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

I have a copay for each appointment. IUI we paid for out of pocket at roughly $500. The drugs were $500. This came as a surprise to us

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

N/A

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2016 - 2018, Successful

Age 31 - 33

3 IVF

Diminished Ovarian Reserve

Male Factor

Income $50K - $99K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

Dr.Penzias was always incredibly respectful and took his time explaining everything to us. He is very detailed and will share endless reports, graphs, charts, studies with you if you want to hear how he makes his decisions with your care. He has a clear passion for what he does and seems genuinely happy for you when you achieve the family you want.... The third cycle I asked if we had atleast two strong embryos we could transfer both and he was fully on board.

Boston IVF is incredible organized. Each doctor has a full team that follows their patients care. The only difficulty I ever had was dealing with the folks talking with insurance. I had the sense that the REs all communicate and share the most recent studies with each other and that our care was always based on the latest well respected studies.

How was your experience with Alan S. Penzias at Boston IVF?

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Feel comfortable questioning his choices as he is a wealth of information and will walk you through it all!

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

Dr.Penzias treated my husband and I like humans, not a number. We were always greeted by a smile, he always listened to our questions and fought hard for us when insurance thought we were not good candidates for using my own eggs. He never gave up and made sure we knew not to give up.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Sara Tanner)

Sarah Tanner was incredible. She was upbeat, clear with instructions, greeted us with a hug like we became family and was genuinely thrilled for us when we were able to start our family.

Describe your experience with Boston IVF.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

I am incredibly fortunate to live in a state that my healthcare covers much of the expenses of my IVF. I only have minimal copays for the medications and treatments/procedures.

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

The first two rounds we did single embryo transfers and any remaining never made it to freeze. The third cycle I asked if we had atleast two strong embryos we could transfer both and he was fully on board. I ended up successfully having two beautiful daughters from that cycle and am currently pregnant with one from the one remaining frozen embryo we had from our 3rd cycle.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2016 - 2018, Unsuccessful

Age 42 - 44

4 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Unexplained

European

Income $100K - $199K

Only Doc Seen

Neutral

Unsuccessful

Review of

Alan S. Penzias Boston IVF

Even though I was 40 and had low reserve, was a poor responder he [Dr. Alan Penzias] didn't tell us donor eggs were the only choice. He know how we wanted our own child and he said out what our chances were. He has worked with us to optimize how many eggs we get but my eggs are not fertilizing. He is not encouraging or promoting of alternative therapies or naturopathic treatments to improve quality as he thinks they make minimal impact. But he will approve them and supplaments that I chose to do.

Their [Boston IVF-RSC] strengths are that due to their size you can cycle any time and they do egg retrevial and transfers every day of the year. I also love the Domar Center located at their Waltham location. Acupuncture there is awesome with all practioners and the nutritionist was very helpful too. You do not usually get your doctor for retrevial, but mine came in once special to do just mine or a weekend morning. Billing is frustrating as you never get an actual bill or breakdown, and now we are paying out of pocket so you pay ahead for the whole cycle and get reimbursed if you did not use all of the plan treatments.

How was your experience with Alan S. Penzias at Boston IVF?

Dr Pandas was very responsive to questions and requests, even while traveling He is accessible thru the nurse or via email. He was also flexible with us as far as having conference calls when we couldnt meet at his office due to schedule conflicts. We found him as he came highly rated to us from a Chief of another department Even though I was 40 and had low reserve, was a poor responder he didn't tell us donor eggs were the only choice. He know how we wanted our own child and he said out what our chances were. He has worked with us to optimize how many eggs we get but my eggs are not fertilizing. He is not encouraging or promoting of alternative therapies or naturopathic treatments to improve quality as he thinks they make minimal impact. But he will approve them and supplaments that I chose to do. I always keep him in the loop with what I am taking. He does like the use of acupuncture for transfer. We are looking to do another cycle or two with him at this point and looking at different treatment options. He has also gone to bat for us more than.once with the insurance company.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

He is a down to earth person and a straight communicator that relies on data and proven methods. He is not on the cutting edge but it up to date on everything going on out that and looks to reliable data of success before recommending it to patients. He is very professional. Go in with lots of questions and you will come out with solid options to choose from.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

He is very fact based but also very personable. He encourages questions and looking at new treatment plans and will discuss it all in detail and give you approx. Success rates of different options.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

For my first cycle we did menopure and gonal f with Cetrotide to suppress, and during the cycle my dosing was upped as I was a poor responder. I ended up ovulating thru the Cetrotide is the cycle was candles. My next 2 cycles (the first I did immediately after the fist cycle as some research indicates that works better for older women) we switched to micro Lupton and stuck with the m &g. The first cycle we got 1 mature egg that did not fertalize naturally. I took a cycle off then the next cycle we used the same protocol and got I believe 3 eggs. They did not fertilize with ICSI, for the ones it could be used on. We switched to mini IVF since I was at max doses for stimulating meds but not getting good responses. Used Clomid with a hcg trigger (same as all the others) and got 6 eggs, 5 mature, none fertalize with ICSI. Took another few cycles off and did another mini IVF where I believe we got 3 or 4 eggs, nothing fertalized again. It has been attributed to my poor egg quality at my age, even though they look good at retrevial. Dr.P told me at my age less than maybe 1 in 12 eggs are chromosomaly normal, so it is a numbers game.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Sara Mawn)

Sara is wonderful. Very compassionate and responsive. She was out for a while and we experienced other nursing staff. Most we great! At my first ERA biosposy, I was disappointed in the nursing as the 2 we not very professional, but my second biopsy was the exact opposite. It is a very large clinic so you will have interactions with many staff, but you also have a main point of contact.

Describe your experience with Boston IVF.

Their strengths are that due to their size you can cycle any time and they do egg retrevial and transfers every day of the year. I also love the Domar Center located at their Waltham location. Acupuncture there is awesome with all practioners and the nutritionist was very helpful too. You do not usually get your doctor for retrevial, but mine came in once special to do just mine or a weekend morning. Billing is frustrating as you never get an actual bill or breakdown, and now we are paying out of pocket so you pay ahead for the whole cycle and get reimbursed if you did not use all of the plan treatments. You do need to be on top of things as far as your treatment as there is not someone to walk you through the process once you are on treatment or remind you. Follow up is also on you. But nurse communication is great and so was the coordinator.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

Our first 4 cycles were covered by insurance, but the PGS testing was not. He did appeal to insurance and got 2 cycles covered that were initially rejected by insurance. Out of pocket IVF was $7750 for the cycle plus 2500 for icsi and 980 for the embryoscoping (which was at our request). PGS was $3300 For 7 to 8 embryos and went up and down from that number For the mini IVF cycle it is $4950 and that includes ICSI but not PGS testing.

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

We haven't gotten to that point, but we originally talked about doing only FET transfers of PGS tested embryos and at my age, 1 or 2 at a time.

What specific things went wrong at Boston IVF?

Failed to call with results
Failed to convey critical information

Describe the specific things that went wrong at Boston IVF.

My first Clomid challenge cycle i was not called with my results, which required a retest on another cycle, which ended up delaying the start of my treatment 3 months.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2017 - 2018, Successful

Age 30 - 31

1 IVF

Male Factor

Unexplained

East Asian

Only Doc Seen

Neutral

Doesn't Recommend

Successful

Review of

Alan S. Penzias Boston IVF

Dr Penzias put us on 6 months of medicated cycles...he had a scientific and statistical approach to everything. He would explain things thoroughly in statistical terms, which is great if your mind works that way, but sometimes I would've preferred more layman terms. We were pleased during our times with him, but the main problem was we could rarely get a hold of him for any ad hoc questions, and appointments with him took a while to schedule out. We also thought he would be performing our procedures (ie egg retrieval) but that was not the case.

Diagnostic testing [at Boston IVF] that was not covered by insurance amounted to about 2-3k, which came as a surprise to us and I would've elected not to do some of it (like for STDs)... I was happy overall with my doctor when I got to see him, and the latter dedicated nurses I had were very helpful and caring...it was a little clumsily run. Every time I would check in at the main front desk, there would be three employees sitting there chatting and I would rarely be pointed to the right place for secondary check-in. Oftentimes I was sent to wait by the blood testing wing and they would be calling my name in the other wing or vice versa, and have me marked as late for my appointment. The staff that were at the payment windows were also terribly unfriendly more often than not ... they'd be on their phones and roll their eyes when I approached asking if I pay for my appointment there.

How was your experience with Alan S. Penzias at Boston IVF?

Dr Penzias seemed to be very knowledgeable and had a scientific and statistical approach to everything. He would explain things thoroughly in statistical terms, which is great if your mind works that way, but sometimes I would've preferred more layman terms. We were pleased during our times with him, but the main problem was we could rarely get a hold of him for any ad hoc questions, and appointments with him took a while to schedule out. We also thought he would be performing our procedures (ie egg retrieval) but that was not the case.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

For the first 75% of my cycle I was under the care of a rotating stream of nurses. I would get monitoring result and other related calls from a different person each day, and they were not always on the same page. Some of the nurses were very nice and some were curt. I'm not sure if this was sorted out and they now have 1 dedicated nurse for Dr Penzias, but the rotating care was frustrating since i had to re-explain a concern or re-ask a question constantly to different people.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

Dr Penzias put us on 6 months of medicated cycles (he gave us the choice of IUI vs just timed relations each month - we did the latter due to our travel schedule) before we moved on to IVF. I was on standard Gonal F, ovidril, cetratide prior to egg retrieval and then progesterone in oil prior to embryo transfer.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Ashley)

The latter reviews for primary nurse are specifically for Sara and Ashley. In the first portion of my time with Dr Penzias I was treated by a rotating schedule of nurses which was frustrating. But when Sara was working she was very attentive, compassionate, super responsive and helpful and then when Ashley took over she was also amazing.

Describe your experience with Boston IVF.

Even though Boston IVF Waltham is a large center, it was a little clumsily run. Every time I would check in at the main front desk, there would be three employees sitting there chatting and I would rarely be pointed to the right place for secondary check-in. Oftentimes I was sent to wait by the blood testing wing and they would be calling my name in the other wing or vice versa, and have me marked as late for my appointment. The staff that were at the payment windows were also terribly unfriendly more often than not ... they'd be on their phones and roll their eyes when I approached asking if I pay for my appointment there. If you can look past these administrative issues, I was happy overall with my doctor when I got to see him, and the latter dedicated nurses I had were very helpful and caring.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

Our insurance ended up covering our IVF cycle, but we were quoted about 15k for the cycle. Diagnostic testing that was not covered by insurance amounted to about 2-3k, which came as a surprise to us and I would've elected not to do some of it (like for STDs).

What specific things went wrong at Boston IVF?

Failed to call in prescriptions to pharmacy

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2017, Successful

Age 31

1 IUI

Anovulation

Unexplained

Income $50K - $99K

2nd of 2 Docs

3 Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

He [Dr. Penzias] really took the time to explain every part of our care....He showed us a power point with different statistics concerning sub fertility and seeing it on the screen really helped me understand the process....During our consultation he knew we had done 4 rounds of clomid without any pregnancies, so he suggested we try Letrozole for one month and then an IUI....He was also available for phone consultations which were really helpful.

The only frustrating part about the clinics [Boston IVF] were the locations....at times for treatment, I actually would have to travel to Albany (over 3 hours from my house) to do the procedures. I worked with MIchelle primarily....She always called me back same day and was really good with answering all my questions.... I also really liked that my clinic had a portal where all my information was stored. That made it easy to upload blood work orders, instructions for injections, etc.

How was your experience with Alan S. Penzias at Boston IVF?

As a patient there were times where his eagerness definitely encouraged me. He listened to me when I told him I had a really hard time being on Clomid and he suggested Letrozole. When I started Letrozole he was very interested and concerned about how I was doing on that (I did very well on it). He explained to me why he thought Letrozole was a better fit for me than Clomid and that helped me a lot. He also explained why I wasn't ovulating every month and did a really good job going through the idea of sub fertility (people who are experiencing infertility with a diagnosis). At times I felt frustrated by our lack of diagnosis, but because he spent so much time explaining that we were not infertile but sub fertile, it made me feel much better.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Ask questions. Any questions. He can answer them!

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

He really took the time to explain every part of our care. He even met with us in between treatments to talk about next steps if our IUI did not work. He showed us a power point with different statistics concerning sub fertility and seeing it on the screen really helped me understand the process. Had he just spoken to us with no visuals, I would have had a really hard time following along. He was also available for phone consultations which were really helpful.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

During our consultation he knew we had done 4 rounds of clomid without any pregnancies, so he suggested we try Letrozole for one month and then an IUI. I was very fortunate that my IUI worked on the first round. I have no idea if it was the Letrozole that helped more or the IUI. For my second pregnancy, I want to try going on Letrozole for a month with intercourse to see if that works.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Michelle)

I worked with MIchelle primarily. She was the person I spoke with the most. She always called me back same day and was really good with answering all my questions. She was good with giving me all the information that I would need, but not overwhelming me either. I also really liked that my clinic had a portal where all my information was stored. That made it easy to upload blood work orders, instructions for injections, etc.

Describe your experience with Boston IVF.

The only frustrating part about the clinics were the locations. I went to the Boston IVF Center in Syracuse initially but the clinic doesn't have their own location (they share a building with Upstate Medical Center). Often times my doctor wasn't available to meet in Syracuse (because he was actually based in Massachusetts!) and so at times for treatment, I actually would have to travel to Albany (over 3 hours from my house) to do the procedures. When I initially contacted Boston IVF- Syracuse, I thought everything would be done in Syracuse. However, if I wasn't willing to drive to Albany, my care would have been delayed. So we made the sacrifice and traveled to Albany.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

Our insurance covered mostly everything (we have amazing insurance). But I do remember looking at the EOB and between blood tests, genetic testing, prescription, the sample collection, and the IUI- we were close to $5,000. We only paid deductibles in the range of $20-40.

What specific things went wrong at Boston IVF?

Failed to order appropriate test

Describe the specific things that went wrong at Boston IVF.

My husband had to drive to Albany for a genetic test and when he arrived the nurse didn't take blood for the genetic test. She took blood for a different test (the wrong one). Our primary nurse was really nice about it and felt terrible that he drove over 6 hours that day (since Albany is 3 hours from our house) and to make it right they sent him a genetic spit test.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2017, Unsuccessful

Age 38

2 IVF

European

Income $100K - $199K

1st of 2 Docs

Doesn't Recommend

Unsuccessful

Review of

Alan S. Penzias Boston IVF

Dr. Penzias did take the time to answer my questions but I felt as though I was expected to perform my own research on the IVF process rather than being provided with options to consider.... I was not able to contact Dr. Penzias directly during the process and was required to work with the nursing staff...Due to my bicornuate uterus I was supposed to have an ultrasound to confirm that I have 2 kidneys. This test was never included in my ultrasound testing to confirm the bicornuate uterus.

[Boston IVF] Strengths: Ultrasound and blood testing begins early in the morning...Testing is done quickly and is staffed to support each patient even when they are early for their appointment. Billing and insurance verification is efficient. Domar center provides nutritional counseling and acupuncture in one location. Weaknesses: . Results of ultrasounds and blood test results were not discussed regarding the implications of fertility or responsiveness but only put in the context of the IVF progress.

How was your experience with Alan S. Penzias at Boston IVF?

Dr. Penzias did take the time to answer my questions but I felt as though I was expected to perform my own research on the IVF process rather than being provided with options to consider. I do not feel as though the IVF treatment was tailored to my husband and I's specific fertility challenges. I was not able to contact Dr. Penzias directly during the process and was required to work with the nursing staff. We had a Day 3 fresh transfer in round 2 without prior understanding of this strategy being utilized. The Day 3 fresh transfer felt like a financial decision to ensure complete billing of the cycle rather than a decision that would result in a successful pregnancy.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Consider a second opinion.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

During my cycles I only had contact with the nursing staff, despite a change protocols the drugs ordered were incorrect, we did a day 3 embryo transfer on cycle 2 despite prior poor embryo survival in the first round.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

Bicornuate uterus requiring single embryo transfer. Cycle 1 started on 06-Jul-2017: OCP/Antagonist - birth control, 375 Gonal F + 75 Menopur, cetrotide, ovidrel. Crinone vaginal progesterone. Resulted in retrieval of 9 eggs, 5 fertilized (ICSI), 3 embryos made it to Day 3, 2 embryos made it to Day 5. Fresh transfer of 1 embryo at Day 5. Acupuncture twice after embryo transfer. Remaining embryo did not survive for freezing. Menstruation occurred 4-5 days after transfer. Negative pregnancy test. Cycle 2 started on 08-Oct-2017: OCP/Microdose Lupron - birth control, microdose Lupron 10 IU (am & pm), 475 IU Gonal F, 75 IU menopur, Ovidrel. Resulted in retrieval of 12 eggs (10 mature). Intramuscular progesterone injections twice a day. Two eggs fertilized (ICSI) with fresh transfer at Day 3 of one embryo. Second embryo was necrotic at Day 5.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Amanda Merchant)

After completing the birth control for cycle 1 the nurse informed me that we would not be abel to proceed with the cycle because my husband had not completed the Counsyl screening. At no point had this testing been communicated as a contingency for proceeding with the cycle. I asked to speak with the Dr. Penzias but received a call from the nursing manager explaining that Amanda had mistakenly not given me the correct information regarding the completion of the Counsyl testing being a requirement. The nursing manager gave me the option to either waive my husband's testing or to have the testing done as soon as possible while the IVF cycle continued. After my embryo transfer I was not told to schedule a follow-up visit with Dr. Penzias which resulted in my not being able to proceed to the next cycle until an additional month had passed. Before cycle 2 I shared my concerns with Dr. Penzias that Amanda seemed to be disorganized and the communication was not ideal. I met with Amanda to discuss the next cycle and I asked her whether I was able to combine the drugs for the second cycle and if it was possible for me to utilize any drugs I had left over from the previous cycle. Amanda indicated that she did not know and referred me to the pharmacy. The pharmacy stated that my clinic should provide a response about mixing of medications. The second cycle started with my receiving Cetrotide despite this medication being removed from my protocol. It was confirmed that the error was in the orders coming from Dr. Penzias' office. For both cycles I was given the incorrect time for my embryo transfer.

Describe your experience with Boston IVF.

Strengths: Ultrasound and blood testing begins early in the morning which is convenient for testing before work. Testing is done quickly and is staffed to support each patient even when they are early for their appointment. Billing and insurance verification is efficient. Domar center provides nutritional counseling and acupuncture in one location. Weaknesses: You never see the same surgeon or embryologist. Contact with your doctor is extremely limited. Results of ultrasounds and blood test results were not discussed regarding the implications of fertility or responsiveness but only put in the context of the IVF progress.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

$1200 for the first cycle including preliminary testing. I have not yet been billed for the second cycle.

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

Utilized single embryo transfer due to bicornuate uterus making multiple pregnancy a risk to my health.

What specific things went wrong at Boston IVF?

Lost appointments
Failed to call with results
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at Boston IVF.

Due to my bicornuate uterus I was supposed to have an ultrasound to confirm that I have 2 kidneys. This test was never included in my ultrasound testing to confirm the bicornuate uterus. For both cycles I was given the incorrect appointment time for my embryo transfer. The first time I was told to arrive at 7:30 but the appointment wasn't until 9 am. The second time I was told to arrive at 8:30 but the appointment wasn't scheduled until 10:45. I received the inappropriate medications for cycle 2. For cycle 2 I was not given my pregnancy test results until almost 5 days after the test.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2015 - 2017, Successful

Age 33 - 35

1 IVF

Male Factor

European

Income $50K - $99K

Only Doc Seen

IUI With Other Docs

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

After an attempted IUI that was cancelled day of (husband’s sample had no sperm after multiple positive semenalysis) he [Dr. Penzias] looked at us and said “this is what we do. We will be successful and you will have a baby. You deserve a baby.” It just helped let go of so much anxiety and give us the strength to move forward...He was kind and warm and so knowledgeable. We felt comfortable every step of the way. Dr. Penzias really knew what to do each step and with each misstep, knew how to change and divert and redirect our focus to keep us positive. He was truly wonderful and is a clearly intelligent and talented physician.

The retrieval [at Boston IVF] went smoothly and we still have samples left from that. Because we were male based infertility, my body responded to the hormones quickly and well. The egg retrieval process was a little scary for me as I’ve never had surgery previously but the staff was great and comforting. The day or our embryo transfer was smooth as well and we were lucky to have a positive result on our first cycle!

How was your experience with Alan S. Penzias at Boston IVF?

I can’t imagine having a better doctor and guide through this process. He was kind and warm and so knowledgeable. We felt comfortable every step of the way. Dr. Penzias really knew what to do each step and with each misstep, knew how to change and divert and redirect our focus to keep us positive. He was truly wonderful and is a clearly intelligent and talented physician.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Trust in him. Trust that he has your goals in mind and is working for them as hard as you are.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

After an attempted IUI that was cancelled day of (husband’s sample had no sperm after multiple positive semenalysis) he looked at us and said “this is what we do. We will be successful and you will have a baby. You deserve a baby.” It just helped let go of so much anxiety and give us the strength to move forward

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

We needed full IVF treatment with semen retrieval. The retrieval went smoothly and we still have samples left from that. Because we were male based infertility, my body responded to the hormones quickly and well. The egg retrieval process was a little scary for me as I’ve never had surgery previously but the staff was great and comforting. The day or our embryo transfer was smooth as well and we were lucky to have a positive result on our first cycle!

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Sarah)

Sarah was super responsive. We never waited long for answers if we called- even with little things. She was so kind and helpful and we were both glad she was a part of our team!

Describe your experience with Boston IVF.

The only weakness we found was a sometimes lack of communication from some of the billing staff. But for the most part, all team members from the greeter to the office staff, nurses, OR care teams, and most of even the billing staff were kind and understanding and lovely to deal with.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

Our insurance covered a good portion but we still had to cover a lot on our own.

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

Our dr suggested only using one embryo on the first cycle. Our health led him to believe it would be successful and we trusted him. Very glad we did!

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2015 - 2016, Successful

Age 40 - 41

3 IVF

Unexplained

European

Income $0 - $49K

2nd of 2 Docs

3 IUI With Other Docs

Donor Sperm

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

Dr Penzias really spent time talking about my unique situation (unicornuate uterus) and reassured me that pregnancy was achievable with my own eggs. He appreciated my need to have as much information as possible and never made me feel as if I was being stupid or asking too many questions. In fact he told me to always call if I had any questions. He said that something that could keep me awake for days could be answered in two minutes so to always call. After consults with him I sometimes thought of another question and he would always pick up, tell me it was a good question and answer it thoughtfully. He's a nice man, very factual but with a good bedside manner and a reassuring smile!

I wasn't called back after a follicle monitoring appointment. It was my PGD cycle and I knew that my protocol was unlikely to change and that I was in a bad cell phone signal area. That said nobody left a message and when I finally got hold of the out of hours Doctor they were very apologetic. Turns out my phone wasn't taking messages. They do however have my email address and were never slow to send me billing emails so I was annoyed by this.

How was your experience with Alan S. Penzias at Boston IVF?

Dr Penzias was a great RE. I feel he had a lot of experience and was still ready to try new approaches. He did an ERA for me when nobody had really heard of it. In fact my sample was sent to Spain for analysis! He did the killer cells test at my request even though at that point I had not had a miscarriage. He asked my opinion on whether I would prefer a controlled or natural cycle transfer and then discussed why he thought my choice was the one he would have recommended. I felt as in control as you can in an out of control process! He didn't do all of my transfers or retrievals but controlled all of my cycles.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Ask questions. He has a factual rapid fire way of giving facts. Don't be scared to ask him to repeat or elaborate. Take notes if you need to!

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

I did estrogen priming followed by menopur and follistim (aka gonal f) I did Ivf 3 times and each time my doses were increased as my age also increased. My final and successful cycle I was taking 525 follistim which is very high but it did the trick. As follicles reached their size I took cetrotide to stop ovulation followed by Ovidrel. My protocol did not change but my doses always did. I always got more than 8 eggs and many made it to day 5 each time.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Sarah Tanner)

I felt Sarah Tanner was a wonderful nurse. She was compassionate when delivering bad news and kind. When she had good news I could hear the excitement in her tone. She was excellent at returning calls promptly. I had a different nurse for my PGD and she was awful. Terrible at returning calls, I had to call Sarah Tanner frequently to get info. Once she failed to call me back to tell me if my protocol had changed. I had to call out of hours to get the information.

Describe your experience with Boston IVF.

Boston Ivf is a well oiled machine. You may feel like cattle but for me I liked that this is all they do. I love that they have satellite offices so I didn't always have to drive to Waltham. The PGD nurse I had wasn't good at calling back and nor was she compassionate. Find out the name of the nurse who works for your RE and call him/her if you're not getting answers from the PGD Coordinator. I didn't love the financial department either. Check your bills. They seemed to have some glitches there.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

Around 10,00 for a round of Ivf plus meds. About $300 for FET

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

I had to do eSET because I only have half a uterus so multiples can be high risk. When I had multiple negative tests we became more brave and transferred 2, then 3 embryos. When I did PGD testing and had a viable embryo we only transferred one

What specific things went wrong at Boston IVF?

Failed to convey critical information

Describe the specific things that went wrong at Boston IVF.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2013 - 2015, Successful

Age 34 - 36

1 IVF

Male Factor

Black or African-American

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

He [Dr. Alan Penzias] seemed to really care and celebrate our wins while keeping us motivated and encouraged during our losses...He explains things well and doesn’t give false hope. He is optimistic but truthful. He also genuinely seems happy when things go well and celebrates along with you...We did a day 5 transfer of two embryos...The next cycle we did a fet...When my lining was thick enough two embryos were transferred. I got pregnant with one baby and had my daughter from that cycle.

The clinic [Boston IVF] is really nice. The staff is all caring and the clinic is organized and clean. They manage to make a scary, stressful time as livable as possible. They also offer supplemental things like acupuncture an massages to help you relax...They [nurses] were all amazing. They make the process a little less stressful and make you feel like family...He [Dr. Alan Penzias] seemed to really care and celebrate our wins while keeping us motivated and encouraged during our losses

How was your experience with Alan S. Penzias at Boston IVF?

Dr. Penzias is a very caring doctor. He explains things well and doesn’t give false hope. He is optimistic but truthful. He also genuinely seems happy when things go well and celebrates along with you.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Listen to what he says and trust that he won’t steer you wrong.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

He seemed to really care and celebrate our wins while keeping us motivated and encouraged during our losses.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

We were told that Ivf with icsi was our only option because the count and motility was so low. For the ivf cycle I was put on birth control for one month. On day 3 I started final-f. I took that for a few days and was monitored. When the follicles were ready I was told when to take the hcg and when to come back for retrieval. The eggs were retrieved, fertilized and left to grow. We did a day 5 transfer of two embryos. That cycle ended in a negative pregnancy test. The next cycle we did a fet. I was put on a pill, I forgot the name, but it was to help my lining grow but keep me from ovulating I think. When my lining was thick enough two embryos were transferred. I got pregnant with one baby and had my daughter from that cycle. A year later the same thing was done but that ended in a negative test. The doctor thought my lining my have been too thick. The next cycle was the same protocol but that one ended with betas that didn’t double so I was told to stop taking meds. The last time things were done differently but I forgot that protocol. I took a pill and then transferred when the timing was right. That was our last two embryos and it resulted in my second daughter. Each transfer we transferred two embryos.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Sara)

They were all amazing. They make the process a little less stressful and make you feel like family.

Describe your experience with Boston IVF.

The clinic is really nice. The staff is all caring and the clinic is organized and clean. They manage to make a scary, stressful time as livable as possible. They also offer supplemental things like acupuncture an massages to help you relax.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

Thankfully most was covered by insurance. I think by the end of all of the cycles we paid around $5000 out of pocket.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2004 - 2011, Successful

Age 36 - 43

6 IUI

3 IVF

Unexplained

Ashkenazi Jewish

Only Doc Seen

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

Dr. Penzias treated us twice- 3 years apart- when we were trying to get pregnant. With unexplained infertility, he was ready to be aggressive when were were and slow down when we wanted. He fought with the insurance company to get a GIFT cycle approved... He was kind, personable, compassionate, friendly...He was kind, friendly, compassionate, good sense of humor (very important to us), handled tears and emotions from us really well. He moved at our speed which was somewhat aggressive.

[The nurse at Boston IVF - RSC - Waltham] was kind and funny. We have a strange sense of humor and joked with her about being in the room with us while we were trying to get pregnant. When she called with negative pregnancy results, she was so warm and understanding....Everything was covered by insurance in the great state of MA...It was so long ago, it's hard for me to know or remember [more about the clinic].

How was your experience with Alan S. Penzias at Boston IVF?

He was kind, friendly, compassionate, good sense of humor (very important to us), handled tears and emotions from us really well. He moved at our speed which was somewhat aggressive. Encouraged us to do a mind/body program at Harvard which was happening in 2001.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

Dr. Penzias treated us twice- 3 years apart- when we were trying to get pregnant. With unexplained infertility, he was ready to be aggressive when were were and slow down when we wanted. He fought with the insurance company to get a GIFT cycle approved but we found out we were pregnant (naturally or post IVF cycle, who really knows?) and didn't need to go that far. He was kind, personable, compassionate, friendly...

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

This was a long time ago. I know that I did 3 cycles of chlomid with my ob/gyn and then she referred us out. On the 3rd IUI cycle in 1998, we got pregnant and had a child in 1999 (after a chemical pregnancy the month before). 2 years late we went back and after 3 failed IUI cycles, we did 3 IVF cycles, None worked, but the following month after the IVF cycle, we were pregnant (we had been approved for a GIFT cycle and were pursuing adoption).

Describe your experience with your nurse at Boston IVF.

I don't remember the name, but she was kind and funny. We have a strange sense of humor and joked with her about being in the room with us while we were trying to get pregnant. When she called with negative pregnancy results, she was so warm and understanding.

Describe your experience with Boston IVF.

It was so long ago, it's hard for me to know or remember. Also they moved towards the end of my treatment.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

Everything was covered by insurance in the great state of MA

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

He was willing to put in a few embyos based on our comfort level with multiples

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2021 - 2022, Unknown Success

Age 43 - 44

2 IVF

Poor Egg Quality

Uterine Fibroids

Income $100K - $199K

Only Doc Seen

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Alan S. Penzias Boston IVF

Dr. Penzias was clearly knowledgeable and explained things thoroughly. He is very friendly and cut to the chase regarding my age and chances of conception with my own eggs, but didn't imply that it "wasn't worth the time." I just felt like I wasn't always given enough time to ask questions or inquire about alternate conception methods...Based on my baseline hormone levels and age, a high dose of Gonal-F and Menopur were used to obtain the maximum number of eggs.

Appointments [at Boston IVF] were easy to make and super efficient. The ultrasounds techs and phlebotomists were very kind and friendly. As an aside, the patient portal went unnoticed for a long time, and I wasn't informed that almost all results would be reported there!..I felt like the care provided was adequate, but consults were often rushed, and I didn't feel encouraged to ask questions.

How was your experience with Alan S. Penzias at Boston IVF?

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

List questions and make sure they are addressed at consult.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

I felt like the care provided was adequate, but consults were often rushed, and I didn't feel encouraged to ask questions.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

Based on my baseline hormone levels and age, a high dose of Gonal-F and Menopur were used to obtain the maximum number of eggs. Ultrasounds and bloodwork was done throughout cycle, but no adjustments were made as I responded well to stimulation meds.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Lisa Masciovecchio)

Mostly communicated via email, they were responsive, and understanding of an anxious, woman TTC at an older age ;)

Describe your experience with Boston IVF.

Appointments were easy to make and super efficient. The ultrasounds techs and phlebotomists were very kind and friendly. As an aside, the patient portal went unnoticed for a long time, and I wasn't informed that almost all results would be reported there!

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

Insurance covered everything except PGT-A testing, about $3900/cycle.

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

N/A

What specific things went wrong at Boston IVF?

Failed to call with results

Describe the specific things that went wrong at Boston IVF.

Once I received PGT-A results, it was clear they were ready several days before I was informed.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2017, Unsuccessful

Age 42

2 IVF

Diminished Ovarian Reserve

European

Income $100K - $199K

1st of 2 Docs

1 IVF With Other Docs

Donor Sperm

Strongly Recommends

Unsuccessful

Review of

Alan S. Penzias Boston IVF

He [Dr. Alan Penzias] was wonderful. He called me on my second cycle when I had 8 good embryos on day 3- and then none made it to day 5/6. He was positive that I had a good chance and should try again and that it was a numbers game. I was quite upset and I thought he was great at explaining things...e2-antagonist because I was DOR and it worked in that I had a decent number of eggs retrieved. I liked the idea of freezing embryos and doing a transfer later

I thought Dr Penzias was outstanding and I am happy he is my doctor. The clinic [Boston IVF] is big and due to the nature you only see your doctor at office appointments to go over results/next plan- and he calls. I wish in a way I saw him at a retrieval and I wish on my last round where I had so many eggs that we talked about a 3 day transfer given my age...The monitoring site was amazing with incredible staff in Providence Ri! They were incredibly caring, professional and generally a cheering squad

How was your experience with Alan S. Penzias at Boston IVF?

I thought Dr Penzias was outstanding and I am happy he is my doctor. The clinic is big and due to the nature you only see your doctor at office appointments to go over results/next plan- and he calls. I wish in a way I saw him at a retrieval and I wish on my last round where I had so many eggs that we talked about a 3 day transfer given my age

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Ask questions- I didn't and go in prepared

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

He was wonderful. He called me on my second cycle when I had 8 good embryos on day 3- and then none made it to day 5/6. He was positive that I had a good chance and should try again and that it was a numbers game. I was quite upset and I thought he was great at explaining things.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

e2-antagonist because I was DOR and it worked in that I had a decent number of eggs retrieved. I liked the idea of freezing embryos and doing a transfer later

Describe your experience with your nurse at Boston IVF. (Assigned nurse: sarah)

The nurses at the egg retrieval were amazing!!!!!!

Describe your experience with Boston IVF.

It was a distance from where I lived so I used a remote monitoring center -they were fantastic but it felt like things weren't well connected all of the time. I liked all of the people though

Describe your experience with your monitoring appointments at Boston IVF.

The monitoring site was amazing with incredible staff in Providence Ri! They were incredibly caring, professional and generally a cheering squad

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

$15,000 out of pocket per time and I did it twice so far

Describe Alan S. Penzias's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

I wish I had also considered a 3 day transfer

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2018 - 2019, Successful

Age 42 - 43

1 IVF

Recurrent Pregnancy Loss

European

Income $200K - $499K

Doctor

3rd of 4 Docs

2 IUI With Other Docs

4 IVF With Other Docs

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

He [Dr. Penzias] didn’t rely exclusively on statistics and he never focused on my age. He believed that we could be successful...He helped us make challenging decisions about which and how many embryos to transfer, whether to freeze or do PGS; He was very thorough and was willing to collaborate with Dr. Braverman (where other REs were not)...It’s worth driving to see him- we drove over an hour and a half to see him and it was completely worth it.

[Nurses at Boston IVF were] Amazing! Super organized and excellent communication and got my prescriptions ordered and things scheduled very efficiently and without mistakes. When I had bleeding she was reassuring. She was genuinely excited for our success...A large operation but very professional and organized...He [Dr. Penzias] didn’t rely exclusively on statistics and he never focused on my age. He believed that we could be successful...He helped us make challenging decisions about which and how many embryos to transfer, whether to freeze or do PGS; He was very thorough and was willing to collaborate with Dr. Braverman (where other REs were not)...It’s worth driving to see him- we drove over an hour and a half to see him and it was completely worth it.

How was your experience with Alan S. Penzias at Boston IVF?

He helped us make challenging decisions about which and how many embryos to transfer, whether to freeze or do PGS; He was very thorough and was willing to collaborate with Dr. Braverman (where other REs were not).

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

It’s worth driving to see him- we drove over an hour and a half to see him and it was completely worth it.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

He didn’t rely exclusively on statistics and he never focused on my age. He believed that we could be successful.

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

Routine protocol for lead in with a estrogen patches.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Lisa)

Amazing! Super organized and excellent communication and got my prescriptions ordered and things scheduled very efficiently and without mistakes. When I had bleeding she was reassuring. She was genuinely excited for our success.

Describe your experience with Boston IVF.

A large operation but very professional and organized but 8 can only speak to this doctor and nurse. I saw another doctor at their satellite office near me who I had a negative experience with. I would only recommend this doctor (as opposed to the entire clinic).

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

Thankfully all covered by insurance except for the last transfer-$4K

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2019, Successful

Age 35

4 IVF

Unexplained

European

Income $200K - $499K

Operations

Only Doc Seen

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

Dr Penzias is very straight forward. He takes the time to thoroughly explain the process and the steps that will be taken. He is very even tempered, but also compassionate. He did not perform any of my actual procedures or transfers, but that wasn't a problem for me...Make sure to schedule your follow-up appointment with him early because his calendar fills up quickly....

It is a large clinic [Boston IVF], so your procedures will likely not be performed by your doctor. This wasn't an important factor for me, but it may be for others. A benefit to being a large clinic, is that there are many locations for monitoring appointments, which was convenient. They are also open 365 days, so they do not shut down for holidays....

How was your experience with Alan S. Penzias at Boston IVF?

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Make sure to schedule your follow-up appointment with him early because his calendar fills up quickly.

Describe your experience with Boston IVF.

It is a large clinic, so your procedures will likely not be performed by your doctor. This wasn't an important factor for me, but it may be for others. A benefit to being a large clinic, is that there are many locations for monitoring appointments, which was convenient. They are also open 365 days, so they do not shut down for holidays.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

I had insurance coverage, so costs were only visit co-pays and co-pays on medications. Less than $1,000.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Boston

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2017, Successful

Age 35

Diminished Ovarian Reserve

European

Income $50K - $99K

1st of 2 Docs

IVF With Other Docs

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

Dr. Penzias is a kind, gentle man. He often reminded me he was on our team and there to support us. He is very knowledgeable and patient. He can easily reached and always followed up with a personalized letter...He will always be regarded as one of my best doctors. He took the time to care for us and helps us through this difficult journey. He was patient, kind and well rounded. He followed a well balanced approach (medical, physical and emotional)

I think the clinic [Boston IVF] is great, recently renovated. Clean building and friendly staff. Strengths - welcome desk greeter (Debbie); flow of the building; well oprganized Weaknesses - hard to identify any weaknesses...3 rounds of IVF (estradiol -> injectibles -. retrieval -> embryo transfer) 1 round of IVF (estradiol -> injectibles -. retrieval -> assisted hatching -.> embryo transfer)...Dr. Penzias is a kind, gentle man. He often reminded me he was on our team and there to support us.

How was your experience with Alan S. Penzias at Boston IVF?

He will always be regarded as one of my best doctors. He took the time to care for us and helps us through this difficult journey. He was patient, kind and well rounded. He followed a well balanced approach (medical, physical and emotional)

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Don't hesitate to schedule with him

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

3 rounds of IVF (estradiol -> injectibles -. retrieval -> embryo transfer) 1 round of IVF (estradiol -> injectibles -. retrieval -> assisted hatching -.> embryo transfer)

Describe your experience with Boston IVF.

I think the clinic is great, recently renovated. Clean building and friendly staff. Strengths - welcome desk greeter (Debbie); flow of the building; well oprganized Weaknesses - hard to identify any weaknesses

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2016 - 2017, Unsuccessful

3 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Income $100K - $199K

Entrepreneur

Only Doc Seen

Neutral

Doesn't Recommend

Unsuccessful

Review of

Alan S. Penzias Boston IVF

[Dr. Alan S. Penzias was] Knowledgeable but didn't have a great bedside manner. He was uncomfortable having conversations with me and I felt rushed. He did however respond via email which was nice. He promised to provide me with follow up information after my three failed IVF cycles but I nevermind heard from him.... Don't expect him to be there every step of the way. He is only there behind the scenes. You almost never have contact with him.

[Boston IVF has] Great hours. Always available for help. They are big so there's not too much personal care. I wish they provided free counseling after the failed cycles. I also wish there was more follow up after my treatments. They dropped me like a hot potato after the third failed round.... Don't expect him to be there every step of the way. He is only there behind the scenes. You almost never have contact with him.

How was your experience with Alan S. Penzias at Boston IVF?

Knowledgeable but didn't have a great bedside manner. He was uncomfortable having conversations with me and I felt rushed. He did however respond via email which was nice. He promised to provide me with follow up information after my three failed IVF cycles but I nevermind heard from him.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Don't expect him to be there every step of the way. He is only there behind the scenes. You almost never have contact with him.

Describe your experience with Boston IVF.

Great hours. Always available for help. They are big so there's not too much personal care. I wish they provided free counseling after the failed cycles. I also wish there was more follow up after my treatments. They dropped me like a hot potato after the third failed round.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

With my insurance, I paid 7-10k for 2 rounds of IVF.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

2009 - 2010, Unsuccessful

Age 30 - 31

Unexplained

European

Income $200K - $499K

2nd of 4 Docs

1 IVF With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Alan S. Penzias Boston IVF

He is kind and compassionate but didn't seem to go the extra mile to really figure out if this was the right course of action.

I don't have strong memories of the nursing staff since I didn't do any major procedures at this clinic.

How was your experience with Alan S. Penzias at Boston IVF?

He put me on clomid three times, one of those times I got pregnant. He told me "call me when you have the baby." I miscarried a few days later. He is kind and compassionate but didn't seem to go the extra mile to really figure out if this was the right course of action.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Ask many questions

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

He and the team were caring and friendly.

Describe your experience with the nursing staff at Boston IVF.

I don't have strong memories of the nursing staff since I didn't do any major procedures at this clinic.

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

Successful

Male Factor

Ashkenazi Jewish

Income $100K - $199K

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Successful

Review of

Alan S. Penzias Boston IVF

Ask any question you have and make sure to tell him everything. Use his expertise.

I got OHSS [Ovarian hyperstimulation syndrome] and the nurses took amazing care of me

How was your experience with Alan S. Penzias at Boston IVF?

Dr. Penzias was throrough and detailed and thoughtful. I appreciated his honesty and patience. He was confident yet caring. He seemed very busy but always gave us sufficient time. I would highly recommend him.

What's one piece of advice would you give a prospective patient of Alan S. Penzias at Boston IVF?

Ask any question you have and make sure to tell him everything. Use his expertise.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

Although he was busy, he cared and took time for us

Describe your experience with the nursing staff at Boston IVF.

I got OHSS and the nurses took amazing care of me. very thoughtful and compassionate

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Educational Resources

Review of

Alan S. Penzias Boston IVF

2017, Unsuccessful

Age 35

2 IVF

Diminished Ovarian Reserve

Male Factor

European

Income $100K - $199K

Doctor

2nd of 3 Docs

4 IVF With Other Docs

Neutral

Unsuccessful

Review of

Alan S. Penzias Boston IVF

Lots of experience, lots of evidence based medicine---he [Dr Alan Penzias] was able to answer my questions with trials/studies. The clinic is massive, so you often have different docs for procedures. In general a very nice man who is helpful and open.... lupron flare for DOR. Decent results for what we expected... [Boston IVF- Waltham is a] Huge clinic which could be a strength since they have lots of experience, but also you may see other docs for the procedures. People are generally friendly. There is also a well being center on site for acupuncture/counseling (although we never utilized it). Because of how large the practice is, it was easier to find times which worked with my schedule.

[Boston IVF- Waltham is a] Huge clinic which could be a strength since they have lots of experience, but also you may see other docs for the procedures. People are generally friendly. There is also a well being center on site for acupuncture/counseling (although we never utilized it). Because of how large the practice is, it was easier to find times which worked with my schedule.

How was your experience with Alan S. Penzias at Boston IVF?

Lots of experience, lots of evidence based medicine---he was able to answer my questions with trials/studies. The clinic is massive, so you often have different docs for procedures. In general a very nice man who is helpful and open.

During treatment, were you treated like a number or a human with Alan S. Penzias at Boston IVF?

Took plenty of time to explain things to us

Describe the protocols Alan S. Penzias used in your cycles at Boston IVF and their degree of success.

lupron flare for DOR. Decent results for what we expected

Describe your experience with the nursing staff at Boston IVF.

busy but generally helpful

Describe your experience with Boston IVF.

Huge clinic which could be a strength since they have lots of experience, but also you may see other docs for the procedures. People are generally friendly. There is also a well being center on site for acupuncture/counseling (although we never utilized it). Because of how large the practice is, it was easier to find times which worked with my schedule.

Describe the costs associated with your care under Alan S. Penzias at Boston IVF.

MA has great coverage

Doctor

Alan S. Penzias

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alan S. Penzias Boston IVF

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Boston IVF

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Alan S. Penzias

Boston IVF

Education

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Boston IVFRated 8.3Strongly recommend: 65%Neutral: 19%Don't recommend: 17%8.3

Boston IVF - The Maine CenterRated 8.3Strongly recommend: 58%Neutral: 33%Don't recommend: 9%8.3

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