How was your experience with Albert Asante at Center for Reproductive Medicine Orlando?
He is a wonderful person. He always has a smile on his face and is a very relatable in conversation. He is a family man and is easy to talk to. He was always there when we had questions and personally called us back if we requested a call back. He is a wonderful doctor.
What's one piece of advice would you give a prospective patient of Albert Asante at Center for Reproductive Medicine Orlando?
To listen to what he has to say, ask him whatever you want. He is a brilliant man!
During treatment, were you treated like a number or a human with Albert Asante at Center for Reproductive Medicine Orlando?
He treated me like a human. He was very compassionate with my husband and I both. He always gave us as mush as we wanted during Office visits and made sure to answer any questions we had. He ever allowed my husband to conf call in when he couldn’t make it to my appointments.
Describe the protocols Albert Asante used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We did an atognist protcol if I remember. We did menopur, gonal f, and cetrotide I think. We were on bcp prior to stims, we stimmed 9 days had 18 eggs, 14 retrieved by the on day surgeon not Dr. Ashante because it was not his day. Only two made it to blast and only one came back Pgs normal. We also did lupron and progesterone prior to transfer and progesterone during the tww. Unfortunately it didn’t take and we didn’t get above a 0 on my beta. We are now prepping for the 2nd cycle with new supplants for about 3 months prior to retrieval. Hoping for better quality eggs this time.
Describe your experience with the nursing staff.
Unfortunately this is not a good subject we started out happy with our nurse and she was very imformative but our protocol seemed to be very unorganized and we were given the wrong. Instruction during stims I’m hoping this didn’t prevent us from getting pregnant. There were a lot of mistakes by the nurse that was working with us and I was driving to different office location because they were messing up medication orders and trying to make it up but in the end it seems she must of been let go because we got a new nurse after transfer and she seems to be doing well so far no complaints yet.
Describe your experience with Center for Reproductive Medicine Orlando.
Beautiful offices, front desk staff need work. As a patient if infertility issues I would expect the front desk staff to be over friendly and inviting and they really aren’t. There’s no welcome or greeting when you walk in. No eye contact just a “sign in and we’ll call you when we’re ready” it’s like that at both clinics. One clinic is definitely nicer then the other but the front desk staff just needs customer service training.
Describe the costs associated with your care under Albert Asante at Center for Reproductive Medicine Orlando.
What specific things went wrong at Center for Reproductive Medicine Orlando?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Failed to order appropriate test
- Failed to inform you of changes in protocol
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
Just during stims meds were told to be ordered which needed to be over nighted we spend about $200 and came towards the end of the day when we were supposed to trigger we were told we didn’t need the trigger shot or the meds and that they made a mistake and I needed to drive to the Orlando Office instead of celebration to pick up a shot that I need to take the next day. I drive over an hour the Orlando and pick up the shot and got a call saying I didn’t need the shot and to bring back the unused injection during my pre op appointment. This nurse isn’t there anymore so I’m hoping my second round doesn’t have any issues. Also I was supposed to use suppositories and the nurse forgot to instruct me on that and the doctor was not aware I wasn’t on them.