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Alex Polotsky

Shady Grove Fertility Colorado

Rated 7.4
Strongly recommend: 58%Neutral: 12%Don't recommend: 31%7.4
58% strongly recommend
22 reviews
Humanity
8.2
8.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.9
7.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.9
5.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albert Einstein
Residency
Cornell
Fellowship
Albert Einstein

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Alex Polotsky works at

Shady Grove Fertility Colorado
Rated

At 2 offices

Colorado Springs
4125 Briargate Prkwy
Colorado Springs, CO 80920
719-314-3333
Denver
8200 E. Belleview Ave
Denver, CO 80111
720-704-8221
Explore Clinic
Alex Polotsky works at

Advanced Reproductive Medicine (U of CO)
Rated 7.2
Strongly recommend: 53%Neutral: 16%Don't recommend: 31%7.2

At 1 office

Denver
3055 Roslyn St., Room 230
Denver, CO 80238
(303) 724-8089
Explore Clinic

22 patient reviews

Top Reviews
Strongly Recommend
58%
Neutral
12%
Don't Recommend
31%
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
2
0
Age 27
Latinx
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
Dr. Polotsky was late to our first appointment, then he just didn't show up for our second appointment We already had all of the testing done, and two semen analysis's done within the last six months but he wanted us to do them again...The only good thing that came from my appointment was that my genetic testing came back normal
If you have tricare, they make it as difficult as possible to get anything covered. They [Advanced Reproductive Medicine staff] also do not help with financial side of any of it, they say call your insurance, the insurance says ask the clinic. We did not get passed the diagnostic phase of our treatment, and honestly I am glad. I can't picture myself spending thousands of dollars on a doctor that can't show up to appointments.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky was late to our first appointment, then he just didn't show up for our second appointment. I felt like we were treated different because we have Tricare for insurance and like we were cheap for wanting to get insurance to cover as much as possible. He made us redo all the testing, including the ever so painful HSG again, even though it came back normal the previous time. The only good thing that came from my appointment was that my genetic testing came back normal and I never had that testing before. We never got the results back from our appointments, and he never showed up to our follow up. They are also terribly backed up, and appointments are booked 1.5 to 2 months out. Imagine my frustration when I waited 1.5 months after the testing (2ish months total) and he doesn't even show up. I called the clinic the day after the missed appointment because they marked me down as a no show, and the clinic hung up on me. This clinic made me feel worthless.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
try and get a different clinic
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky was late to our first appointment. We already had all of the testing done, and two semen analysis's done within the last six months but he wanted us to do them again.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
He made us redo all the testing we had already done which came back as male infertility and then wait two months for a follow up appointment.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
The nurse at the front desk hung up on me. When I went in for my diagnostic ultrasound, the nurse was very polite and gentle, which I appreciated because I was very nervous.
Describe your experience with Advanced Reproductive Medicine (U of CO).
If you have tricare, they make it as difficult as possible to get anything covered. They also do not help with financial side of any of it, they say call your insurance, the insurance says ask the clinic. We did not get passed the diagnostic phase of our treatment, and honestly I am glad. I can't picture myself spending thousands of dollars on a doctor that can't show up to appointments.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
We paid about 60 dollars for a Vit D test and genetic testing, the rest was covered by tricare. However, we did not get passed the diagnostic phase of treatment.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to convey critical information
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
The only positive experience we had at this clinic is the sperm collection room was decent, and we got genetic results back. Everything else was painful, slow and I felt like they just wanted my money.
2
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
10
10
Age 38 - 41
1 IVF
Male Factor
Tubal Blockage
European
Middle Eastern
Income $50K - $99K
Doctor
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Polotsky is] Very personable, pleasant, knowledgeable to the point, professional and excellent at what he does...He knows his patient really well, always find to communicate and talk to me. Followed up all the way through my pregnancy, and after delivery...ivf with frozen cycle for genetic screening and icsi. One embryo transfer resulted in identical twins
Great organization in clinic [at Advanced Reproductive Medicine], nice and cozy in seprate from hospital location. Easy to reach , has ample parking, clean and well maintained. Staff is very polite and caring. Felt always comfortable. Open on the weekend for their patients once you are in the middle of the treatment...respond both to phone calls, messages, emails, texts within hour or 2
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Outstanding doctor. Very personable, pleasant, knowledgeable to the point, professional and excellent at what he does. Always describe things as they are. I went with his recommendations and now extremely happy to have my family created. Would definitely recommend him and his clinic to all my friends. Clinic and nurses are awesome. Unbelievable service. Always available, remember you from the day 1 you step into that clinic. They respond both to phone calls, messages, emails, texts within hour or 2. Excellent patient care and manners.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Trust him and follow his advice.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He knows his patient really well, always find to communicate and talk to me. Followed up all the way through my pregnancy, and after delivery. I never had to remind him who I am.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Ivf with frozen cycle for genetic screening and icsi. One embryo transfer resulted in identical twins
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Kim)
Amazing nurse and the team. Every single stacc member in the clinic is very professional, organized, responds in a timely manner, and cares about you
Describe your experience with Advanced Reproductive Medicine (U of CO).
Great organization in clinic, nice and cozy in seprate from hospital location. Easy to reach , has ample parking, clean and well maintained. Staff is very polite and caring. Felt always comfortable. Open on the weekend for their patients once you are in the middle of the treatment
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
Self pay package $18000 plus medications
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
He was against multiple embryo transfer given my circumstances as we were at high risk for multiples. And he was right, we have identical twins from 1 embryo
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
9
8
Age 39 - 41
4 IUI
Donor Sperm
European
Income $200K - $499K
LGBTQ
Strongly Recommends
Neutral
Successful
Review of
Dr. Polotsky took the time to get to know my wife and I very well, and after the initial tests were run he was very candid about the chances based on my age but also gave us optimism as well. After our miscarriage he called to extend his condolences .... We were pretty up front that we didn't want to go down the route of IVF and he was reassuring that IUI could have a chance and with his help we got pregnant on the first try.
The nurses and some of the doctors [at U of Co] were wonderful. I would say the weaknesses were the residents (or student docs). I had a few bad experiences with one in particular. After having a miscarriage, my first visit back the resident came in first and you could tell she didn't look at my chart at all prior to coming in because she basically didn't know I had had a miscarriage by the questions she asked.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Same info I typed before but really got to know us as a couple and our wants with our restrictions as well. We were pretty up front that we didn't want to go down the route of IVF and he was reassuring that IUI could have a chance and with his help we got pregnant on the first try. Although we unfortunately lost that baby he was very compassionate and still didn't recommend IVF but let us know the chances of us conceiving with IUI again were still there even though I'd aged more. Luckily with his help and guidance we were able to get pregnant again and we have a beautiful daughter that we are very thankful for his help with!
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He's too the point so listen closely because he can sometimes talk fast but there's no guessing with him. He will tell you what your best chances of success are and you just have to put your trust in him because he knows what he's doing.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky took the time to get to know my wife and I very well, and after the initial tests were run he was very candid about the chances based on my age but also gave us optimism as well. After our miscarriage he called to extend his condolences and was very good with me once I returned to the clinic. It was very hard to come back once I had "graduated" to OB doc so he was sensitive to that matter and spoke with me truthfully but compassionately.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
We did letrozole for 5 days (I think) after an US at the start of my period, then another US to see if the eggs were there/ready, and then trigger shot to time the IUI appropriatly.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
The nurses were good and you could tell they had a well put together system. They were very good at educating me and explaining all parts of the procedure and were very responsive to any phone calls/questions I had.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The nurses and some of the doctors were wonderful. I would say the weaknesses were the residents (or student docs). I had a few bad experiences with one in particular. After having a miscarriage, my first visit back the resident came in first and you could tell she didn't look at my chart at all prior to coming in because she basically didn't know I had had a miscarriage by the questions she asked. She treated me as if it was my first visit as a new patient there and at the time I was extremely sensitive and I didn't have the patience to educate her on my background when it was all in the record. The same resident performed my SIS after the miscarriage and it was one of the most painful procedures I've had and I have an extremely high pain tolerance. Also, being seen by all the different docs during different visits was a little tough since I felt like you just repeated the same question/answers multiple times. I know there's probably no way around that but it would be nice if they took more time to review the chart before coming in.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
Each round of IUI was approximately $800 and we did 4. There was also a pretty big cost the HSG and SIS I had as well but I don't recall what they were exactly.
9
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
5
Age 36
1 IVF
Diminished Ovarian Reserve
Uterine Fibroids
Other
Black or African-American
Income $100K - $199K
Strongly Recommends
Doesn't Recommend
Successful
Review of
[Dr. Polotsky] was always a positive one and he never made us feel that we were burdening him...was never in a rush to begin something that could be considered as an important step...I went on to conceive both of my twin girls...I do believe that [his] bedside manner, professionalism, and his willingness to show up at a hospital before the crack of dawn and walk in smiling is one of the reasons why the IVF was successful the first time
Ovarian cysts were found during my ultrasound [at Advanced Reproductive Medicine] but I was not told that they would hinder me in beginning my cycle as planned. After I was told to go ahead and order and pay for all of my medication, The process was suddenly halted due to the ovarian cyst that I had previously...iNursing staff got to know me by name and always seemed to be knowledgeable of what I needed or where I was at in my care...in regards to the overall waiting room space. It's a little snug...
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
This was a very difficult process for my husband and I for separate reasons. Not only were we taking on a great deal of financial debt it was not a guarantee that this process would work. Dr. Polotsky seemed to absolutely love his job and that is the kind of doctor that we needed at this time. His attitude was always a positive one and he never made us feel that we were burdening him. I want to make it clear, he did not act as if he could perform miracles, he just made sure that he was doing as much as he possibly could to bring us the best chances. He was very thorough in sharing information and always wanted to keep me safe and make the best decision. But hands down, the best quality that he had was his "glass half full" attitude. There were times when I felt that my world was crashing completely down. Sometimes during my process there were certain delays and certain complications and, me being under so much stress, it was very easy for me to feel emotionally down. Then walks in Dr. Polotsky with his smile, positive demeanor, and his light-heartedness. Like some kind of magic trick, his attitude would snap me out of whatever I was feeling and make me smile. I don't know about other patients but for ME, this was a life saver. I went on to conceive both of my twin girls and just gave birth to them on May 4th. I do believe that Dr. Polotsky's bedside manner, professionalism, and his willingness to show up at a hospital before the crack of dawn and walk in smiling is one of the reasons why the IVF was successful the first time! This is something you can't train someone to do, you have to have it deep within your heart. Thank you!
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I would say to just schedule the appointment regardless of your fears or doubts about the process. Understand that Dr. Polotsky is going to treat you how you should be treated regardless of who you are, your background, what you look like, or your past.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He always seemed as if he actually wanted to help. Always maintained eye contact with me and my husband, answered questions fully, and kept a positive upbeat attitude.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Dr. Polotsky was never in a rush to begin something that could be considered as an important step. I Don't quite remember the specifics but I do know that prior to beginning the final IVF process (I believe it was the retrieval and transfer) he stopped to make sure that my blood work and tests were where they needed to be. He explained that if he didn't see what he needed to see on my blood work then we May have to postpone. Even though this news was hard to hear, I would have rather him do it the right way then try to rush just because I'm impatient.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Nurse Claire)
Nursing staff got to know me by name and always seemed to be knowledgeable of what I needed or where I was at in my care.
Describe your experience with Advanced Reproductive Medicine (U of CO).
One comment I have is in regards to the overall waiting room space. It's a little snug and I didn't always feel comfortable having to sit so close to people. I also felt that the paperwork given to patients to sign and/or take home could have been made with better quality. I also feel that it is important to have a very high level of professionalism with a high-performing professional when it comes to explaining the costs of the procedures. I felt that the first person who explained these items was neither.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
Varied
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
I'm sorry I am not sure about those terms.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
Ovarian cysts were found during my ultrasound but I was not told that they would hinder me in beginning my cycle as planned. After I was told to go ahead and order and pay for all of my medication, The process was suddenly halted due to the ovarian cyst that I had previously. I had had them since last cycle but I was not told that they would be a problem. My husband and I, doing what the clinic asked us to do, raced to get the medications ordered and sent to our house. Once they were ordered, The doctor stated that I had to now wait another cycle (while on birth control) to see if the cyst shrunk. Emotionally this was very tough.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2017 - 2019, Unsuccessful
7
10
Age 30 - 32
36 Fertility Medications
Endometriosis
PCOS
Tubal Blockage
Other
Other
Income $50K - $99K
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
Review of
My wife was only able to stay at her current medication amount. It was not increased intill we pleaded with him. Still nothing though. She did get pregnant once in 3 years of treatment but is unable to have multiples so he couldn’t raise her medication ... He does care, but pushes ivf. My wife’s situation was different while others can increase meds, we were stuck at 1 dose as she couldn’t have multiples.
Great prices for the place and great staff [Advanced Reproductive Medicine (U of C)]. My wife loved the nurses. She didn’t like the doctors approach on some things, they were rude and when you are having issues getting pregnant the last thing you need to hear from a doctor is this won’t work. ... Nursing staff was great, it was like my wife became family and not a patient. They knew each other so well.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
The doctor while he punched ivf and didn’t have great numbers helped us understand my wife’s situation. He also allowed us to continue treatment even with so many negative results. He gave hope with it happening once before and this really helped our situation.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He does care, but pushes ivf. My wife’s situation was different while others can increase meds, we were stuck at 1 dose as she couldn’t have multiples.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He even after the 2nd consultation let us try to conceive even with my wife’s infertility. While he gave numbers that were not good for us, the hope of continuing treatment and that she had gotten pregnant once that turned into a miscarriage, that a pregnancy was possible.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
My wife was only able to stay at her current medication amount. It was not increased intill we pleaded with him. Still nothing though. She did get pregnant once in 3 years of treatment but is unable to have multiples so he couldn’t raise her medication
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Nursing staff was great, it was like my wife became family and not a patient. They knew each other so well.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Great prices for the place and great staff. My wife loved the nurses. She didn’t like the doctors approach on some things, they were rude and when you are having issues getting pregnant the last thing you need to hear from a doctor is this won’t work.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
My insurance covered most. But when it didn’t they have amazing prices that help everyone
7
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 27 - 28
IUI
Anovulation
Male Factor
PCOS
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
Review of
He really takes the time to break down all test results and explain what they mean for the present and future treatment. He is great with answering any questions, and I can tell my treatment plan is tailored to mine and my husband’s needs.... Dr. Polotsky dissected each and every blood test result and paired it with my HSG results and ultrasound results. From there, he analyzed my husband’s test results as well. I have a high egg reserve, but many follicles.
Everyone at the clinic [Advanced Reproductive Med] is friendly and compassionate. They are extremely easy to work with. I always feel welcome. I wish they took earlier and later appointments. The clinic’s website has amazing success stories and highlights the doctors’ research, fertility news, and other interesting information....All of the nurses are great. I’ve dealt with Jeanie a lot and she is great. She is very clear and concise, and communicative.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He has a great bedside manner. I have had many questions each time I’ve seen him, and he is very thorough in his answers. He is very knowledgeable and great at explaining in terms that make it easy to understand.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Come with a list of questions as he is open to spending the time to answer them with you. He is only in the office on Tuesdays because he is in Denver the rest of the week, so plan on your appointments specifically with him then.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He really takes the time to break down all test results and explain what they mean for the present and future treatment. He is great with answering any questions, and I can tell my treatment plan is tailored to mine and my husband’s needs.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Dr. Polotsky dissected each and every blood test result and paired it with my HSG results and ultrasound results. From there, he analyzed my husband’s test results as well. I have a high egg reserve, but many follicles. He made sure to start me on the lowest dose of Femara to ensure I did not overstimulate and have to cancel any cycles. I was monitored very closely regarding my progress, and adjustments were made where needed. He makes adjustments based on what he feels the success rates would be of each treatment protocol.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jeanie)
All of the nurses are great. I’ve dealt with Jeanie a lot and she is great. She is very clear and concise, and communicative.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Everyone at the clinic is friendly and compassionate. They are extremely easy to work with. I always feel welcome. I wish they took earlier and later appointments. The clinic’s website has amazing success stories and highlights the doctors’ research, fertility news, and other interesting information.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
A majority of the costs are covered by my insurance up until IUI.
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
No preference
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to call with results
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
No one called to tell us the results of my husband’s semen analysis. The clinic thought I had a follow-up appointment scheduled to discuss the results when in fact I did not. We had to call and ask for the results.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
10
Age 24 - 26
20 Fertility Medications
PCOS
European
Income $50K - $99K
Graphic Designer
Strongly Recommends
Strongly Recommends
Successful
Review of
My body didn't react much to the Letrozole at first, so he [Dr. Alex Polotsky] upped the dosage and finally got a great reaction...Strengths: If my husband and I ever had any questions, he always gave us a detailed answer to where it was almost a picture for us to understand. Very personable and would make small jokes on the side to make us more comfortable...Weakness: I was questioning what my ability to get pregnant was in the beginning and I didn't get a straight forward answer. As time went on through treatments, my body reacted the way it needed to. He was more than confident at that time and told me that I will get pregnant.
If something was not covered [by insurance], I was informed immediately [by Advanced Reproductive Medicine] and we were able to change our plan of action...Strengths: They are always personable and made me feel comfortable, they never let us leave without any lingering questions or concerns. Weaknesses: Sometimes it would be hard to get ahold of one of the nurses, if I had a question about medications or symptoms. They would get back to me almost immediately and answer any question I had once I was in contact.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Strengths: If my husband and I ever had any questions, he always gave us a detailed answer to where it was almost a picture for us to understand. Very personable and would make small jokes on the side to make us more comfortable. Weakness: I was questioning what my ability to get pregnant was in the beginning and I didn't get a straight forward answer. As time went on through treatments, my body reacted the way it needed to. He was more than confident at that time and told me that I will get pregnant. I just needed the reassurance that it would be possible for me and didn't understand that he needed to see how I react to the treatments to be able to tell me that I would be able to get pregnant from the start.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
For prospective patients, I would say if they ask the likeliness of them getting pregnant, inform them that once you can see a reaction to the treatments the chance is higher. It will give patients more confidence.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I felt like a human because everyone at the facility took care of me and showed they actually cared about the outcome of my time with them. It wasn't like I went in, was treated and was sent away, they made sure that all aspects were covered and that I was not sent home with any lingering questions.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Provera if I did not start my cycle myself. Once I was on day 3 or 4 of my cycle, I would go in for an ultrasound to determine if there are any cysts. If none, I would then go on to taking Letrozole in order for the follicles to grow and hope that a dominant one would emerge. My body didn't react much to the Letrozole at first, so he upped the dosage and finally got a great reaction. I would go in for an ultrasound a week or so after taking this just to see if there were any dominant follicles. If there were, I would take an Ovadril shot in order to help me ovulate. By then my husband and I would time our intercourse accordingly. Two weeks later I would either take a pregnancy test or my cycle would start and I would repeat the process.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
All the nursing staff communicated great, they all showed that they cared and were extremely personable. They would give all the information we needed plus any additional if we asked for it.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Strengths: They are always personable and made me feel comfortable, they never let us leave without any lingering questions or concerns. Weaknesses: Sometimes it would be hard to get ahold of one of the nurses, if I had a question about medications or symptoms. They would get back to me almost immediately and answer any question I had once I was in contact.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
All of the costs for my treatment was covered through TriCare. If something was not covered, I was informed immediately and we were able to change our plan of action.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
8
8
Age 28 - 31
5 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Latinx
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Neutral
Neutral
Unsuccessful
Review of
Our first round of IVF I felt as if Dr. Polotsky was more involved in my care. He is a great doctor and we felt fully supported. During our first IVF cycle we saw him frequently and he performed all my procedures. This last IVF cycle that we just went through, we only saw him during the consultation. The transfer and all other appointments were with other doctors that I didn't know well. This did cause some anxiety as I was not as comfortable with these other MD's
The strengths of this clinic [Advanced Reproductive Med (U of CO) include, good response time, very compassionate, and knowledgeable. I would say weaknesses is long wait time for appointments and difficulty getting appointments when initially starting treatments. They do their best to work with your schedule but understandably get very busy.... The nursing staff is great at this office. They always treated me with respect and were all very kind. I had a lot of questions and they never seemed annoyed and always willing to help. I always got a prompt response from them if by phone or by email.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Our first round of IVF I felt as if Dr. Polotsky was more involved in my care. He is a great doctor and we felt fully supported. During our first IVF cycle we saw him frequently and he performed all my procedures. This last IVF cycle that we just went through, we only saw him during the consultation. The transfer and all other appointments were with other doctors that I didn't know well. This did cause some anxiety as I was not as comfortable with these other MD's. Dr. Polotsky's staff was always so helpful and answered all questions in a timely manner. We would still recommend him to anyone.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Don't be afraid to ask questions. This is a very overwhelming process and it can get very confusing with all the medications you are on and appointments that you need to make. If you are unsure about anything, call the office and speak with a nurse or your MD. They are always super helpful.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I felt as if they took the time to get to know me and my family. He made sure that we were comfortable with all decisions being made and did not pressure us.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
For both cycles, Dr. Polotsky put me on birth control initially to gain control of my cycle. He then had me on Lupron and Estrogen patches. I then transitioned to Estrogen patches and Progesterone oil injections. We implanted 1 embryo as d/t my age can be at high risk for multiples. both cycles were the same.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
The nursing staff is great at this office. They always treated me with respect and were all very kind. I had a lot of questions and they never seemed annoyed and always willing to help. I always got a prompt response from them if by phone or by email.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The strengths of this clinic include, good response time, very compassionate, and knowledgeable. I would say weaknesses is long wait time for appointments and difficulty getting appointments when initially starting treatments. They do their best to work with your schedule but understandably get very busy.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
The total cost of our first round of IVF was close to $25,000, our second round was ~ $10,000, this is all including medications
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
If I could go back this last IVF cycle, I would have done my last 2 embryos instead of one as we will not have enough money to go through IVF for a third time. That is my biggest regret as I will always wonder if one of them would have taken. I think this should be taken into account as we have no other options at this point.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to call with results
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
With my last IVF cycle I went in for my pregnancy quant testing and got the results on my phone. I did not receive a call from the clinic or any information as to what the results meant. I could tell that it was negative but felt it would have been helpful to have a conversation about stopping meds or what to do next. The next day I wrote the nursing staff and they responded very promptly and stated that blood tests done at the hospital sometimes are not communicated to them. They were very apologetic and sincere.
8
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
8
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2016 - 2018, Unsuccessful
5
7
Age 23 - 25
IUI
Anovulation
Endometriosis
PCOS
Tubal Blockage
Uterine Fibroids
Recurrent Pregnancy Loss
Other
Latinx
Income $0 - $49K
Teacher
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
Review of
Alex Polotsky is a very knowledgeable man and doctor in the fertility field. With the way his office is ran, it was very unusual to see him more than a few times which was just to update a treatment plan. When speaking with him about my treatments he spoke with confidence and knowledge of the subject yet lacked empathy and used very blunt tones.... With my particular case and the myriad of issues contributing it seemed like everything I was doing was a large science experiment and guess as he never could decide what the answers to my questions were or how these instances may effect me.
Overall this clinic [Advanced Repro Med] is very well managed. I have never received issues with billing and any complaints or questions I have were answered immediately. I am always able to reach someone with call backs the very same day. Issues, questions and concerns are rectified as soon as they can and definitely by the end of the day.... The only downside is not being able to see your actual “doctor” very often and when you do the bed side manner is just lacking, especially in comparison to the nursing staff.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Alex Polotsky is a very knowledgeable man and doctor in the fertility field. With the way his office is ran, it was very unusual to see him more than a few times which was just to update a treatment plan. When speaking with him about my treatments he spoke with confidence and knowledge of the subject yet lacked empathy and used very blunt tones. I appreciate his honesty in some situations but he was not well in tuned with when these things should have been addressed more delicately so his patients don’t immediately leave and break down as they are doing so. Dr. Polotsky, knows his job and knows it well for standard cases. With my particular case and the myriad of issues contributing it seemed like everything I was doing was a large science experiment and guess as he never could decide what the answers to my questions were or how these instances may effect me. Overall I would rate Alex Polotsky as right in the middle.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
If I were to give anyone advice before seeing Alex Polotsky is to be knowledgeable about what is going on. He is an intelligent man and speaks in a manner that when you may be new to this process you become very overwhelmed and lost. It is important to know about the process, options, and your own personal issues affecting fertility before speaking with him as he is not well versed in his charts or patients and steps towards the most aggressive approach right away.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I had felt like both a number and a human, both in different circumstances. It was very rare that I had interactions with my doctor. Everything I had done through the office he is in is run by his medical assistants and nurses. When I needed to get in contact with him I was sent through someone else unless I had to meet with him to update our plan. When actually meeting with him he didn’t know who I was like the rest of his staff did, which made me not feel like a number. He could recall certain aspects that made my case unique from others and was very open with what options were out there, which aided in making me feel less of a number.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
My particular protocol is induced cycles via medications. Once I hit day one of my cycle I was to call the office and they would schedule me for an ultrasound and blood work from day 1-3. My ovulation was monitored as I took Femara and returned to the office one or two times after the initial ultrasound and blood work. Around day 10 was when I was told to use my trigger injection, ovidrel. Three days after I began progesterone suppositories and called when I began my cycle again.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
The nursing staff is beyond exceptional at this office. Every nurse, tech and medical assistant knows me by name and situation. It is very helpful because I don’t feel like a stranger in this office and I don’t have to repeat my issues and story each time to another individual. They are always kind and smiling and really help pull you back when things get tough. This nursing staff is the ONLY reason I have stayed with this office.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Overall this clinic is very well managed. I have never received issues with billing and any complaints or questions I have were answered immediately. I am always able to reach someone with call backs the very same day. Issues, questions and concerns are rectified as soon as they can and definitely by the end of the day. Results from tests are fast to come back and they are very great about relaying these results to you. Their nursing staff goes above and beyond and really makes this office feel comfortable. The only downside is not being able to see your actual “doctor” very often and when you do the bed side manner is just lacking, especially in comparison to the nursing staff.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
Cost for my IUI out of pocket was $350. With my insurance the rest of the treatments were covered after $2500 was spent in ultrasounds, monitoring and testing. Medication was on top of this price.
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
In my case, with a Unicornuate uterus, Dr. Polotsky felt strongly about transferring only one embryo. This seems to be the consensus according to my own research. Although with the lack of funds to proceed with IVF I don’t necessarily agree with the low chances I have.
5
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Advanced Reproductive Medicine (U of CO)
Colorado Springs
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
10
10
Age 35 - 38
3 IUI
Tubal Blockage
Unexplained
European
Income $50K - $99K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
He [Dr. Polotsky] is compassionate, but also very realistic. He lays out the options and tells you why he thinks one is the best option. I couldn’t ask for a better Dr. He has helped me with testing to reassure me even when he has not made a profit from it.... He had me on clomid and Ovidrel with ultrasound and blood work. We did 3 IUIs and 3-4 medicated cycles without IUI. When we do another cycle he wanted to switch to injectables, however, with the unknown state of my right Fallopian tube he does say I have the best odds with IVF.
They [Advanced Repro Med] are organized and efficient. I have no complaints. When I walk in I’m greeted nicely and then checked in, then I’m told to take a seat. Usually before I even get comfortable they’re calling me back and treating me great!... I paid my copay to meet with him (60) but not for monitoring ultrasounds. IUIs with semen washing and analysis was right around $400 Their IVF is just over 10,000 so we are waiting till we can afford it, who knows when that would happen
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He is compassionate, but also very realistic. He lays out the options and tells you why he thinks one is the best option. I couldn’t ask for a better Dr. He has helped me with testing to reassure me even when he has not made a profit from it.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
State your concerns and questions so he knows where you’re at and he will give you the best options for you!
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr Polotsky really cares. He has hope and gets excited for us. I intend on continuing my care with him!
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
He had me on clomid and Ovidrel with ultrasound and blood work. We did 3 IUIs and 3-4 medicated cycles without IUI. When we do another cycle he wanted to switch to injectables, however, with the unknown state of my right Fallopian tube he does say I have the best odds with IVF.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Nurturing and completely competent
Describe your experience with Advanced Reproductive Medicine (U of CO).
They are organized and efficient. I have no complaints. When I walk in I’m greeted nicely and then checked in, then I’m told to take a seat. Usually before I even get comfortable they’re calling me back and treating me great!
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
I paid my copay to meet with him (60) but not for monitoring ultrasounds. IUIs with semen washing and analysis was right around $400 Their IVF is just over 10,000 so we are waiting till we can afford it, who knows when that would happen
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
I don’t know his preference yet
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
8
8
Age 32
1 Egg Freezing
IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Neutral
Neutral
Successful
Review of
[Dr. Alex Polotsky is] Very intelligent and detailed, could be more empathetic. Would recommend him and the practice as a whole to other people. You do not see the same physician for every visit with this practice so you must be comfortable with that aspect... It is impossible to reach a nurse [at Advanced Reproductive Med] in the middle of the day via phone. You have to use the app. Erica seemed to be the most organized I found Claire to be curt and lacking empathy. I had to request trigger instructions 3 times which is frustrating since it is a time sensitive issue. No on
It is impossible to reach a nurse [at Advanced Reproductive Med] in the middle of the day via phone. You have to use the app. Erica seemed to be the most organized I found Claire to be curt and lacking empathy. I had to request trigger instructions 3 times which is frustrating since it is a time sensitive issue. No one told my partner where to report on the day of the retrieval. My pain meds were not called in day of for the retrieval.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Very intelligent and detailed, could be more empathetic. Would recommend him and the practice as a whole to other people. You do not see the same physician for every visit with this practice so you must be comfortable with that aspect.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Be an advocate for yourself in getting answers from physicians and staff
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Very thoughtful practice, it is clear it is not just about the money.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Erica)
It is impossible to reach a nurse in the middle of the day via phone. You have to use the app. Erica seemed to be the most organized I found Claire to be curt and lacking empathy. I had to request trigger instructions 3 times which is frustrating since it is a time sensitive issue. No one told my partner where to report on the day of the retrieval. My pain meds were not called in day of for the retrieval.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The front desk does the best they can but they often just transferred me to the nurse line even when I had a time sensitive issue. The HIPPA compliance of clinic and consultation rooms is HUGE issue!! You can literally hear everything that is discussed in the rooms next to you. Overall the best price in Denver.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
total cost ~30k for single round IVF no insurance
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
Perfectly comfortable with the eSET approach.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
8
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
10
10
Age 52
IVF
Donor Eggs
Poor Egg Quality
Other
Income $200K - $499K
Entrepreneur
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Review of
At first [with Dr. Alex Polotsky] we had extensive testing to make sure that there was nothing prohibiting us from carrying a child should a transfer occur. This included EKG, PAP Smear, Ultrasounds, Estrogen and Progesterone cocktail. I had surgery to remove a fibroid in my endometrial lining, waited six months and started injections. Just prior to transfer, acupuncture was recommended before and after transfer and six weeks prior to transfer. Was asked to stop alcohol and caffeine intake as well. The rationale for all of these treatment strategies was to give us the best chance possible to have a live birth and a health child.
The clinic [Univ of CO-Denver] is very accessible offering visits 7 days per week. The response time for a call back was immediate. The clinic was very professional and had a strong set of ethics. The clinic was well organized. My only wish is that they had a location near Lincoln and I25.... The nurse was always caring and took extra time to go over any concerns or procedures.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Alex Polotsky was absolutely perfect for us. He was very candid yet always maintained hope for a successful live birth. He advocated for our success and made sure that he communicated clearly to us when treatment needed to be altered. Dr. Polotsky was very confident and sure of himself during this whole process which made us feel very good throughout.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I would tell them to listen to him and follow the plan. I would tell them to clearly communicate their desires and wishes on the first visit so that everyone was on the same page.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky was very sensitive and appropriate when discussing our options and treatment plan. We felt that he and his staff were truly vested in our desire and journey to have a child.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
At first we had extensive testing to make sure that there was nothing prohibiting us from carrying a child should a transfer occur. This included EKG, PAP Smear, Ultrasounds, Estrogen and Progesterone cocktail. I had surgery to remove a fibroid in my endometrial lining, waited six months and started injections. Just prior to transfer, acupuncture was recommended before and after transfer and six weeks prior to transfer. Was asked to stop alcohol and caffeine intake as well. The rationale for all of these treatment strategies was to give us the best chance possible to have a live birth and a health child.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Kim Jacksi)
The nurse was always caring and took extra time to go over any concerns or procedures.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The clinic is very accessible offering visits 7 days per week. The response time for a call back was immediate. The clinic was very professional and had a strong set of ethics. The clinic was well organized. My only wish is that they had a location near Lincoln and I25.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
25,000
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
Dr. Polotsky gave us the options for a single embryo transfer and multiple embryo transfer but strongly recommended a single embryo transfer stating that given my age and prior deliveries of very large children, that single embryo transfer was his recommendation. The multiple embryo transfer had risk to both myself and the baby and Dr. Polotsky made sure to inform us of his concerns and the risk given my situation.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
10
9
Age 29 - 31
1 IVF
Tubal Blockage
Uterine Fibroids
Other
Black or African-American
Income $50K - $99K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Polotsky was very friendly, compassionate and understanding of our fertility problem and anxiety. It took two HSGs and one saline infusion test to diagnose my tubal blockages over an 18-month period, but once we arrived at a diagnosis Dr. Polotsky was very clear on the way forward for us, which was IVF. He took his time to explain everything, and always answered our questions. He would make small jokes on the side to make an otherwise anxious situation light.
The clinic [ARM] is nice, great parking and easy to get in and out of. The clinic is in a nice area and in a clean and easily accessible building complex. A new patient will find the building very easy to navigate. Sometimes the front desk is empty when staffers are on a break so you cannot reach anyone by phone during those periods.... The nursing team seemed like they were interested in doing their job well (which is a good thing), but their service was a bit impersonal sometimes.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky was very friendly, compassionate and understanding of our fertility problem and anxiety. It took two HSGs and one saline infusion test to diagnose my tubal blockages over an 18-month period, but once we arrived at a diagnosis Dr. Polotsky was very clear on the way forward for us, which was IVF. He took his time to explain everything, and always answered our questions. He would make small jokes on the side to make an otherwise anxious situation light. But for one or two occasions, I always saw him for my appointments which made me feel like he was knowledgeable about every detail about our case. Husband and I really penny-pinched to get the IVF done, and we were honest with Dr. Polotsky about our finances. We felt his compassion and willingness to help us manage the cost, and even once instructed a nurse to give us Lupron for FREE when I was a hyper-stimulated. I later found out the drug was a whopping $600, and buying it ourselves would have thrown us off budget a bit. Dr. Polotsky mostly called us himself with test results, and even when it was bad news, I felt he tried to sound positive and give hope. My only downside was, during my retrieval, I had a different doctor I had never met. This made me a bit anxious. Everything went well with the retrieval though. I highly recommend Dr. Polotsky.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Be candid about your anxieties and what you want to achieve with your treatment. Ultimately, everyone wants a baby but a lot happens between the first appointment and the heartbeat confirmation. It's a good idea to lay out your expectations of the process from the beginning so you know which expectations can be met and those that will not likely be met. For example, how soon you wish to start treatment, how many kids you would like eventually, etc.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky was very friendly, compassionate and understanding of our fertility problem and anxieties. He was interested in knowing how we felt about his recommendations, and always encouraged questions (we had many). He would answer every question we had sincerely, although a few times not in the great detail I was expecting but with enough information for us to make a decison. Overall, I felt like he saw me as a unique patient, and everything he did and said looked and felt like he genuinely wanted to help, which I greatly appreciated.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Mine was a FET for Blastocysts-21 Lupron overlap/patch protocol. I used follistim, cetrotide, menopur, progesterone in oil, estrogen patches and Lupron. Generics were not recommended though.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Erica Lewis )
The nursing team seemed like they were interested in doing their job well (which is a good thing), but their service was a bit impersonal sometimes. I had read reviews of other clinics where people with successful IVF results hugged nurses, ordered cakes for them, etc. to show appreciation. I was looking forward to doing same, but I felt like the relationship with the nurses at ARM was not there. Maybe that was a high hope. The Hispanic and African-American ladies who draw blood at ARM were particularly respectful and warm. The Hispanic lady always told stories which made me smile. The front desk ladies were generally helpful. One particular lady (Sabrah) was really nice to talk to, and always tried to help answer questions.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The clinic is nice, great parking and easy to get in and out of. The clinic is in a nice area and in a clean and easily accessible building complex. A new patient will find the building very easy to navigate. Sometimes the front desk is empty when staffers are on a break so you cannot reach anyone by phone during those periods. It might be a good idea to save the break times on your phone. Many times, I called at break times to no avail.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
We spent $26,000 including meds.
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
Not applicable.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
LGBTQ
2017, Successful
10
10
Age 28
3 IUI
1 IVF
Unexplained
European
Income $200K - $499K
3rd of 3 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Review of
Doctor Polotsky was the best doctor we saw. He was always very helpful and caring. Always answered emails and phone calls the same day. We are very happy wth our results and going to see Dr. Polotsky for our next transfer. He is everything you can expect from a good doctor.... Always ask questions, Dr. Polotsky is very good at explaining every step of the journey. We felt very secure with him.... We had medicated frozen embryo transfer.
We always could get an appointment at preferred time. All the nurses and doctors [Advanced Reproductive Medicine] very very friendly and nice. They had good machines for ultrasounds etc. All the blood work was done quickly no mistakes made.....The nurse was great. Very helpful at all times... Doctor Polotsky was the best doctor we saw. He was always very helpful and caring. Always answered emails and phone calls the same day.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Doctor Polotsky was the best doctor we saw. He was always very helpful and caring. Always answered emails and phone calls the same day. We are very happy wth our results and going to see Dr. Polotsky for our next transfer. He is everything you can expect from a good doctor.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Always ask questions, Dr. Polotsky is very good at explaining every step of the journey. We felt very secure with him.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He was very caring kind and helpful. He was always ready to answer all the questions. We we always aware of what was going on.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
I don't remember protocols specifically. We had medicated frozen embryo transfer. Got a healthy baby and many good quality embryos.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Nurse Claire L)
The nurse was great. Very helpful at all times
Describe your experience with Advanced Reproductive Medicine (U of CO).
We always could get an appointment at preferred time. All the nurses and doctors very very friendly and nice. They had good machines for ultrasounds etc. All the blood work was done quickly no mistakes made.
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
Dr Polotsky did a very good job explaining all the risks of multiple embryo transfer. He had a strong preference of one embryo transfer due to risk connected to multiple pregnancys.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
10
10
Age 26 - 29
5 IUI
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Endometriosis
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Due to my severe endometriosis Dr. Polasky recommended IVF, but upon my request was very willing to do one more IUI which failed. Nobody involved in my treatment expected to get the low number of embryos that I got during IVF, since I was young and had good hormone values, but Dr. Polotsky moved very quickly to shift my plan of treatment to optimize chances of success. I transferred both embryos we received and did end up with a successful singleton pregnancy.
I thought the nursing staff [U of CO] was very exceptional, they took their time and were very empathetic. I worked better with some than others, but that’s to be expected. They were all knowledgeable and I trusted my care to them....I think every fertility clinic is going to have staff that you personally work better with than others. My experience with CUARM is that all of their staff from front desk, all the way up to doctors, we’re more knowledgeable, empathetic and available
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky seemed to really understand the emotional impact fertility issues cause and was very sensitive when delivering any challenging news. I feel that he worked excellently with my tendency towards high anxiety and was never impatient or rushed. He explained procedures and courses of treatment very thoroughly and was very available for any questions outside of standing appointments. I felt very well taken care of and very much trusted his treatment.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I would recommend honestly with Dr Polotsky around concerns and fears. He will slow down and work through any questions you have and make you feel more at ease.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky always took time with me and my husband, showed genuine empathy, and was not afraid to be hopeful with us and for us. He was the right balance between serious and professional and laid-back and personable. I always felt genuinely heard and never left with unanswered questions or unresolved concerns.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
I transferred my care to Dr. Polotsky after three on successful IUIs with CCRM. Due to my severe endometriosis Dr. Polasky recommended IVF, but upon my request was very willing to do one more IUI which failed. Nobody involved in my treatment expected to get the low number of embryos that I got during IVF, since I was young and had good hormone values, but Dr. Polotsky moved very quickly to shift my plan of treatment to optimize chances of success. I transferred both embryos we received and did end up with a successful singleton pregnancy. I returned to Dr. Polotsky a year after having my son, and it was discovered that I had diminished ovarian reserve at that point along side my endometriosis. Dr. Polotsky took a lot of time going over different options and out lining chances of success for each one. After much deliberation my husband and I chose to move forward with donor eggs for our second round of IVF, and ended up with healthy twin baby girls and 12 embryos to freeze. It was a very successful cycle!
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Yes, I forget her last name but her first name was Kim and she was excellent!!!)
I thought the nursing staff was very exceptional, they took their time and were very empathetic. I worked better with some than others, but that’s to be expected. They were all knowledgeable and I trusted my care to them.
Describe your experience with Advanced Reproductive Medicine (U of CO).
I think every fertility clinic is going to have staff that you personally work better with than others. My experience with CUARM is that all of their staff from front desk, all the way up to doctors, we’re more knowledgeable, empathetic and available then was my experience at CCRM. I always had a doctor review results with me immediately following any testing, this is a huge strength.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
Our insurance did not cover any costs, and fertility treatment is expensive regardless of where you go. With that being said, the amounts we were quoted with CCRM were substantially higher than prices for the same procedures at CUARM, and I thought the level of care was superior. Overall, they were upfront about costs and their costs were very reasonable comparatively.
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
Dr. Polotsky was always adamant that the goal of fertility treatment was to produce one healthy baby. He was open to transferring two embryos after much insistence on our part, but always maintained his preference for transferring one.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2013 - 2017, Successful
10
10
Age 29 - 33
2 IVF
South Asian
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Polasky was extraordinary man. he did not see color or race nor religion differences in people. he treated everybody the same. he made us feel comfortable and was real professional about everything. he guided us and gave us good information throughout the whole procedure and we felt confident with him....Both transfers is a wonderful journey we are grateful to say we experience multiple embryo transfer and it is just amazing Moreover if you are blessed with multiple embryos it’s always better to transfer more than one because the chances are higher and fresh
The nurses [U of CO] were loving and caring and always There to answer any questions you had... There was no weaknesses only strengths we had a great experience all the way.... Dr. Polasky was extraordinary man. he did not see color or race nor religion differences in people. he treated everybody the same. he made us feel comfortable and was real professional about everything.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polasky was extraordinary man. he did not see color or race nor religion differences in people. he treated everybody the same. he made us feel comfortable and was real professional about everything. he guided us and gave us good information throughout the whole procedure and we felt confident with him. Dr. McShane another associate gave up on us but he did not he helped us and pushed and got us what we wanted and three beautiful babies later we are so pleased. We would definitely recommend any loved one to him
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Don’t be intimidated by him just ask him any questions you have He will gladly answer them for you.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polasky was always professional and he never made us feel unwanted he was there to answer all of our questions
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
Make sure you never miss an appointment and the significant others shall always be there never miss your medication and dosage always be on time no matter what the circumstances and be extra careful and try your best to be happy and motivated never give up and always have their phone numbers on speed dial to ask him any questions if you are uncertain on how to take medications there are hotlines that will help you if you forget the dosage or the kind of medicine to take don’t be overwhelmed they are always there to help it was a great experience
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
The nurses were loving and caring and always There to answer any questions you had
Describe your experience with Advanced Reproductive Medicine (U of CO).
There was no weaknesses only strengths we had a great experience all the way. Just remember count your blessings not your pennies every single dollar you spend is definitely worth that smile when you hold your baby and kiss them and hold them. All the appointments and medications you will forget them and the pain will go away once you hold your baby.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
The original package cost 13 grand medication cost around 5000 and then the hospital fee was around 4000
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
Both transfers is a wonderful journey we are grateful to say we experience multiple embryo transfer and it is just amazing Moreover if you are blessed with multiple embryos it’s always better to transfer more than one because the chances are higher and fresh and be all seems to be much better
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
0
0
Age 32
2 IUI
Diminished Ovarian Reserve
European
Income $200K - $499K
Doctor
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
Dr. Polotsky did not take the time to explain the diagnosis and treatment plan adequately enough...Dr. Polotsky always appeared more interested in seeing his next patient than actually spending time with us. The only instance in which he actually spent any time talking with us was after I complained and requested a personal phone call from him. If you are okay with a technician taking care of your reproductive needs, then he may be a good fit, but if you are looking for a relationship, go elsewhere...
[Uof Colorado - Denver clinic] Strengths: cheap. Weaknesses: disorganized, chaotic, unprofessional, and poor communication skills among practice team members...They were incredibly disorganized and overall insensitive. First, the did not send in the prescription for Ovidrel on time in order for me to pick it up at the pharmacy. After navigating the dysfunctional call center, I got a hold of the fellow on call who sent in the prescription. The nurse called later and simply stated that she forgot. Furthermore, after the first round of IUI, the nurse informed us that my wife had an adequate response to clomid. For our second round, a different nurse (we always saw a different nurse!) said that our response to that first round was inadequate. Both nurses had the exact same data (follicle count and size) but with vastly different interpretations...
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky always appeared more interested in seeing his next patient than actually spending time with us. The only instance in which he actually spent any time talking with us was after I complained and requested a personal phone call from him. If you are okay with a technician taking care of your reproductive needs, then he may be a good fit, but if you are looking for a relationship, go elsewhere.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Shop around, seek second opinions, and make him explain every detail.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky did not take the time to explain the diagnosis and treatment plan adequately enough. As we embarked on our treatment plan, we received mixed interpretations from his staff on the same information. During one round of IUI, one nurse stated that the response was adequate to the medication while another stated that it was not. Given the lack of communication, mixed interpretation of the same clinical data, we could not trust that this clinic was delivering high quality care.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
I have even more complaints of the nursing staff. They were incredibly disorganized and overall insensitive. First, the did not send in the prescription for Ovidrel on time in order for me to pick it up at the pharmacy. After navigating the dysfunctional call center, I got a hold of the fellow on call who sent in the prescription. The nurse called later and simply stated that she forgot. Furthermore, after the first round of IUI, the nurse informed us that my wife had an adequate response to clomid. For our second round, a different nurse (we always saw a different nurse!) said that our response to that first round was inadequate. Both nurses had the exact same data (follicle count and size) but with vastly different interpretations. Additionally, this second nurse told us that "IVF may be unethical", implying futility to even considering this approach. My wife is young (32 years old) with diminished ovarian reserve, but hardly at the point of futility. Furthermore, I am not sure how this clinic allows nurses to render these decisions and recommendations. As Dr. Polotsky is the division chief and medical director, he is ultimately responsible for the education, training, and scope of practice of these nurses and it is unacceptable.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Strengths: cheap. Weaknesses: disorganized, chaotic, unprofessional, and poor communication skills among practice team members.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
Most affordable clinic in Denver that I could find.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
I have even more complaints of the nursing staff. They were incredibly disorganized and overall insensitive. First, the did not send in the prescription for Ovidrel on time in order for me to pick it up at the pharmacy. After navigating the dysfunctional call center, I got a hold of the fellow on call who sent in the prescription. The nurse called later and simply stated that she forgot. Furthermore, after the first round of IUI, the nurse informed us that my wife had an adequate response to clomid. For our second round, a different nurse (we always saw a different nurse!) said that our response to that first round was inadequate. Both nurses had the exact same data (follicle count and size) but with vastly different interpretations. Additionally, this second nurse told us that "IVF may be unethical", implying futility to even considering this approach. My wife is young (32 years old) with diminished ovarian reserve, but hardly at the point of futility. Furthermore, I am not sure how this clinic allows nurses to render these decisions and recommendations. As Dr. Polotsky is the division chief and medical director, he is ultimately responsible for the education, training, and scope of practice of these nurses and it is unacceptable.
0
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
2
3
Age 25
4 Fertility Medications
European
Income $50K - $99K
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
He wasn't willing to try just medication and said IUI was the way to go, but didn't really tell us why. We decided to go ahead with his recommendation to try an IUI. Every appointment I saw someone different and no one could fully tell me what we were doing or answer my questions. I felt like a part in the machine-- just another patient to push through. After this treatment failed and we were not happy with how we were treated, we found another office and doctor...
The first time I called [U of Colorado - Denver] to set an appointment I had to leave 3 messages and do an online appointment request before they called me back. Office is nice and clean and in a nice medical complex. We have to drive a few hours to get there so sometimes appointment availability was difficult. All ultrasounds and bloodwork had to be done early in the morning which was very difficult for us to get to. Some of the front desk ladies were not very friendly...
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I loved our first appointment with him. The second appointment we had to review tests and determine a treatment plan, I felt more rushed and like we didn't have a diagnosis. My questions were dodged and we were pushed into IUI. After the two appointments, I never saw him again-- always saw a resident or another doctor. I was never sure what our diagnosis was or what we were fixing. I felt like I was just another patient being pushed through the process. Some residents were not pleasant.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
He has an accent that is sometimes hard to understand. Make sure you fully understand everything when you meet with him, because you will likely not see him again.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
At our first appointment, he and his intake doctor were very willing to answer all my questions. I didn't feel rushed at all. He said he was so confident that we could get a baby that he would save a spot on his wall for our baby picture. We completed all the testing and things he wanted checked and then went back for a treatment plan. Once we had all our tests results in, we went back and he would never give us a real diagnosis and I felt like things were being hidden. He was very optimistic that we would still have a baby, and that is what I focused on. He wasn't willing to try just medication and said IUI was the way to go, but didn't really tell us why. We decided to go ahead with his recommendation to try an IUI. Every appointment I saw someone different and no one could fully tell me what we were doing or answer my questions. I felt like a part in the machine-- just another patient to push through. After this treatment failed and we were not happy with how we were treated, we found another office and doctor.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
1 failed IUI.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
They seemed a little overwhelmed. A lot going on in the front and in the back of the office it appeared. Sometimes I felt like they just wanted me to move on.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Very good about posting self pay prices up front. You get a discount if you self pay. They told me I could self pay and submit to my insurance to see what was covered, but I found it was hard to get the information I needed to be able to submit the things that my insurance would cover. Finally, when it was determined that they were in network with my insurance and were required to submit it, they upped all my costs and it was a nightmare to deal with them and insurance. Seemed shady. The first time I called to set an appointment I had to leave 3 messages and do an online appointment request before they called me back. Office is nice and clean and in a nice medical complex. We have to drive a few hours to get there so sometimes appointment availability was difficult. All ultrasounds and bloodwork had to be done early in the morning which was very difficult for us to get to. Some of the front desk ladies were not very friendly.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
I did the self pay option which means they don't submit it to my insurance (but I was told I could do that myself) and I save 40%. I chose this because I wasn't sure what my insurance would cover. When it was determined that they were in network and legally had to submit to my insurance, they upped all the costs and changed procedures. It was a mess. If you were a self pay patient, it would probably be fine. Intake and follow up appointment were each 250$ Semen analysis- $166 Pelvic ultrasound- between 500 and 600 Hysterosalpingogram- 1,200 ish Blood work costs seemed pretty average-- maybe slightly less than other places I have tried. IUI was quoted to be 800 ish, but cost us closer to 1200 because of additional ultrasounds.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
They told me I could self pay and then submit on my own to my insurance. When it was determined that they were in network with my insurance and they had to submit the paperwork it was a nightmare. Costs and procedures were changed and they delayed my requests to submit. Sometimes getting a hold of someone is hard.
2
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
3
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
6
6
Age 29 - 31
2 IUI
2 IVF
Unexplained
Other
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
I had decent experiences with Dr. Polotsky up until my miscarriage.... I was then diagnosed with a missed miscarriage he recommended I come into the office 2 days later. Being emotional and hormonal and wanting the nightmare of being done with my IVF journey (or so we thought) I agreed although I had reservations when he said it would not be with sedation. The procedure itself was human torture...I finally after screaming involuntarily for what felt like forever we stopped the procedure and I had to take meds to finish miscarrying after all. There was no sympathy, no empathy.
Honestly I can't say I remember a single nurse [at U of Colorado]. Most phone calls were from providers...Once they got an ultrasound tech it was simpler and smoother process than the wait that occurred when it was the provider doing all ultrasound...IVF ~$14000 I believe not including meds. They would not run anything through insurance and never told me I could try to submit claim forms...incomplete records sent to New clinic...When I had my miscarriage however I felt like a number.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I had decent experiences with Dr. Polotsky up until my miscarriage. I'm in the healthcare field and understand there are no guarantees. My first transfer was unexpected and we had never even discussed that a fresh transfer would be an option until the day of. My frozen transfer things were more controlled. When a heartbeat and fetal pole were difficult to obtain at 7 weeks after being clear at 6, he sent to a more specialized ultrasound tech/mfm which I appreciated. However when I was then diagnosed with a missed miscarriage he recommended I come into the office 2 days later. Being emotional and hormonal and wanting the nightmare of being done with my IVF journey (or so we thought) I agreed although I had reservations when he said it would not be with sedation. The procedure itself was human torture. I was given no pain meds, the used lidocaine but didn't even let it work. I finally after screaming involuntarily for what felt like forever we stopped the procedure and I had to take meds to finish miscarrying after all. There was no sympathy, no empathy. I've worked in teaching hospitals for 15 years and am all for residents learning. But on multiple occasions (including my miscarriage procedure which I've asked 2 other REs and they said they wouldn't do that unless a woman was hemorrhaging to death) it was not appropriate to have a resident perform procedures. I can think of a few other cases where the resident clearly had no idea what they we doing and I was a dummy for them to fumble around with.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Remember that we are humans going through something so emotional and hard for something we want so badly. We're not a learning opportunity for everyone.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I appreciated his initial approach and collaboration regarding our case and IVF. When I had my miscarriage however I felt like a number.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
I don't remember to be honest. Was on follistim, menopur, ganirelex. Probably had mild OHSS and was treated with cabergoline but probably never should have been allowed to do a fresh transfer.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Honestly I can't say I remember a single nurse. Most phone calls were from providers
Describe your experience with Advanced Reproductive Medicine (U of CO).
Less expensive than anyone else in town
Describe your experience with your monitoring appointments at Advanced Reproductive Medicine (U of CO).
Once they got an ultrasound tech it was simpler and smoother process than the wait that occurred when it was the provider doing all ultrasound
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
IVF ~$14000 I believe not including meds. They would not run anything through insurance and never told me I could try to submit claim forms
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
Initial plan was to do eset with testing but we didn't due to low number of embryos
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
Just incomplete records sent to New clinic
6
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2015 - 2016, Successful
10
10
Age 28 - 29
4 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Polotsky spent so much time with us making sure we understood the entire process and answered all questions. We never felt rushed or pressured into any decision. He also made a point to call me with results or to answer questions instead of just emailing.... He was honest and very compassionate. He made a very difficult experience much easier on us. I would highly recommend him (and have) to anyone going through fertility issues.
Their [Univ of CO] strengths include: good communication, providing good information, staff is personable, assistance with financial resources which is so crucial. Weaknesses: Sometimes it is difficult getting an appointment but they always try to fit me in. This is the only thing that comes to mind as we had great experiences at this clinic.... Every nurse we encountered during our time at this clinic was wonderful. They took the time to teach us about how to administer meds as well as answer any questions. They are all very approachable. We had a good experience.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
As I mentioned before, Dr. Polotsky took the time to explain everything in depth and answer all questions. He took his time with us and we never felt rushed or pressured. He would personally call me to answer questions or give test results. He was honest and very compassionate. He made a very difficult experience much easier on us. I would highly recommend him (and have) to anyone going through fertility issues.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I would say to be completely honest about what your expectations are. He is there to help and wants to help the best way he can.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky spent so much time with us making sure we understood the entire process and answered all questions. We never felt rushed or pressured into any decision. He also made a point to call me with results or to answer questions instead of just emailing. This is why we didn't feel like a number. He truly cares about his patients.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
This was a few years ago so difficult for me to remember exactly the strategy he used. He was diligent about me coming in for ultrasounds and blood tests to ensure meds were working as they should. I had a very successful egg retrieval and transfer. He made it clear it would be best to only transfer one embryo as I am young and healthy. Whatever he did, he was absolutely right as it worked and we have a beautiful healthy son.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
Every nurse we encountered during our time at this clinic was wonderful. They took the time to teach us about how to administer meds as well as answer any questions. They are all very approachable. We had a good experience.
Describe your experience with Advanced Reproductive Medicine (U of CO).
Their strengths include: good communication, providing good information, staff is personable, assistance with financial resources which is so crucial. Weaknesses: Sometimes it is difficult getting an appointment but they always try to fit me in. This is the only thing that comes to mind as we had great experiences at this clinic.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
We spent ~ $ 30,000 for all expenses related to IVF including medication for transfer.
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
I loved his approach. He recommended we only transfer a single embryo because I was healthy and young. He felt that transferring more could lead to multiples which causes a higher risk pregnancy. We had 3 healthy embryos so there was no reason to transfer more than 1.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2015 - 2016, Successful
10
10
Age 46 - 47
IUI
Donor Eggs
Latinx
Income $100K - $199K
Operations
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Polotsky is knowledgeable and compassionate but also honest. He never made told me something would be easy when it would not and was always clear as to what I should expect. I appreciated that because dealing with infertility can be difficult and one wants to be prepared and know what to really expect. False hope can detrimental and diminishing. Dr. Polotsky was always honest about the statistics. And he's incredibly funny. A sense of humor makes a lot of difference to a stressed out patient.
The clinic [Advanced Reproductive Med] was easy to get appointments, even open for some needs on the weekends (blood tests, transfers). I wish they had more than one location as the Aurora location was difficult to get to due to traffic - no fault of the clinic's.... Jodi [a nurse] was very organized, sending me charts that showed what dosage I'd need each day and when appointments should occur.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky is knowledgeable and compassionate but also honest. He never made told me something would be easy when it would not and was always clear as to what I should expect. I appreciated that because dealing with infertility can be difficult and one wants to be prepared and know what to really expect. False hope can detrimental and diminishing. Dr. Polotsky was always honest about the statistics. And he's incredibly funny. A sense of humor makes a lot of difference to a stressed out patient.
What's one piece of advice would you give a prospective patient of Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Ask him anything - he knows what he's talking about and he'll tell you anything you need or want to know.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky always made sure I knew what was happening. He would take the time to call me, even after hours, to explain procedures and discuss outcomes. He was always very positive and made me feel like we would be successful. And we were!
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
I don't remember exactly but I do recall that if I didn't like a protocol (I did not like the vaginal suppositories) Dr. Polotsky would find other ways to make sure I was on track. I was also having an allergy to one of the oil bases for the progesterone and he changed that up quickly as well.
Describe your experience with your nurse at Advanced Reproductive Medicine (U of CO). (Assigned nurse: Jodi McFarland)
Jodi was very organized, sending me charts that showed what dosage I'd need each day and when appointments should occur.
Describe your experience with Advanced Reproductive Medicine (U of CO).
The clinic was easy to get appointments, even open for some needs on the weekends (blood tests, transfers). I wish they had more than one location as the Aurora location was difficult to get to due to traffic - no fault of the clinic's.
Describe the costs associated with your care under Alex Polotsky at Advanced Reproductive Medicine (U of CO).
I signed up with ARC so most of the costs were covered through that. Of the costs not covered - cyst removal.
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
Dr. Polotsky recommended single embryo transfer but when I requested double, he did not try and talk me out of it. He only made sure I was aware of the dangers of multiple births so I could make a completely informed decision.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2016, Successful
10
10
Age 35
IVF
Unexplained
European
Income $200K - $499K
Architect
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Polotsky was great. He explained everything really well. He was easy to get a hold of and was at all of our appointments. He was also very positive and enthusiastic during the process which helped with emotions.... We have had a lot of miscarriages, so Dr. Polotsky recommended genetically testing the embryos. Other then that, it was a pretty standard retrieval and transfer of embryos.... Our results were better than we could have hoped for and I would recommend him to anyone going through this process.
I feel like the experience at this client [Advanced Reproductive Medicine] was much better than others. There can be long wait times. Otherwise, everyone was very professional and kind. I really liked how easy to was to access the nurses or doctors if I had a question. That helped relieve a lot of stress.... They are very responsive and communicate well.... A cycle was cancelled and rescheduled due to an inaccurate pregnancy test result.
How was your experience with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
I am so happy with our decision to check this clinic out. It was a very positive experience through a stressful process. Dr. Polotsky was so kind to us and made the situation as smooth as possible. I have nothing but great things to say about him. Our results were better than we could have hoped for and I would recommend him to anyone going through this process.
During treatment, were you treated like a number or a human with Alex Polotsky at Advanced Reproductive Medicine (U of CO)?
Dr. Polotsky was great. He explained everything really well. He was easy to get a hold of and was at all of our appointments. He was also very positive and enthusiastic during the process which helped with emotions.
Describe the protocols Alex Polotsky used in your cycles at Advanced Reproductive Medicine (U of CO) and their degree of success.
We have had a lot of miscarriages, so Dr. Polotsky recommended genetically testing the embryos. Other then that, it was a pretty standard retrieval and transfer of embryos.
Describe your experience with the nursing staff at Advanced Reproductive Medicine (U of CO).
They are very responsive and communicate well.
Describe your experience with Advanced Reproductive Medicine (U of CO).
I feel like the experience at this client was much better than others. There can be long wait times. Otherwise, everyone was very professional and kind. I really liked how easy to was to access the nurses or doctors if I had a question. That helped relieve a lot of stress.
Describe Alex Polotsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine (U of CO).
He recommended single embryo transfer due to my anatomy.
What specific things went wrong at Advanced Reproductive Medicine (U of CO)?
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Advanced Reproductive Medicine (U of CO).
A cycle was cancelled and rescheduled due to an inaccurate pregnancy test result.
10
Doctor
Alex Polotsky
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Advanced Reproductive Medicine (U of CO)
Denver
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of

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