How was your experience with Alexis Kim at Palo Alto Medical Foundation?
He's very methodical about this being a numbers game. Dr. Kim was straightforward with us, but also seemed a bit at a loss in the face of my emotion. He also doesn't seem comfortable with advancements in the field (supplements, PGS, altering retrieval protocols)
What's one piece of advice would you give a prospective patient of Alexis Kim at Palo Alto Medical Foundation?
be prepared for a lot of waiting time between calling for an appointment, consultation, and beginning treatment
During treatment, were you treated like a number or a human with Alexis Kim at Palo Alto Medical Foundation?
He was very present when I saw him, but it felt like he was always very busy. We didn't ever feel like we had much time to talk, and had to make appointments far far in advance
Describe your experience with the nursing staff.
Very warm and caring
Describe your experience with Palo Alto Medical Foundation.
PAMF is very busy and hard to get into. The first appointment was 3+ months away from my call, and I had to call them to check that they had received my referral. usually running late. nurses and surgical team were great, and all the doctors I saw were good, but I saw a lot of different doctors for ultrasounds. Really like the online care portal; very easy to get meds
Describe the costs associated with your care under Alexis Kim at Palo Alto Medical Foundation.
retrieval and fresh transfer were covered by insurance, so only medication copays and $35 copay per visit. Frozen transfer was ~$4k, hysteroscopy was ~2.5K
Describe Alexis Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Palo Alto Medical Foundation.
He was very "here's what is allowed by the guidelines," and even offered to transfer 3 embryos given my age. But the decision was 100% up to us.
What specific things went wrong at Palo Alto Medical Foundation?
- Failed to send your chart to another clinic