Verified
This patient has provided documentation of treatment at this clinic.
2019 - 2020, Unknown Success
10
10
Review of
[Dr. Masbou] provided my husband and I with choices on how to proceed with certain procedures and fertility treatment plan...She always responds to phone calls and emails in a timely fashion (even on the weekends)...With each cycle my treatment plan changed which produced more eggs each cycle. I really feel that the adjustments [she] made each cycle regarding the medication and treatment plan assisted with obtaining our eggs...strongly suggested single embryo transfer due to my medical condition
The nurses [.at Kofinas Fertility Group] are very knowledgeable and compassionate. They respond to all questions/concerns timely. I have gone through 3 IVF cycles. One of the nurses said to me that I have been so strong throughout this process...They have early morning hours that I was able to come and still get to work on time. Also, I was impressed by their work ethic...They have multiple offices throughout NYC which makes it very convenient
How was your experience with Alexis Masbou at Kofinas Fertility Group?
Dr. Masbou is extremely attentive and informative. She explained all procedures in an informative and caring fashion. She provided my husband and I with choices on how to proceed with certain procedures and fertility treatment plan. We never felt like a number throughout the process. She always responds to phone calls and emails in a timely fashion (even on the weekends). Dr. Masbou has been so helpful and has made this journey easier then I expected.
What's one piece of advice would you give a prospective patient of Alexis Masbou at Kofinas Fertility Group?
Dr. Masbou is extremely attentive. She responds to any and all questions/concerns faster then any doctor I have ever seen. She never makes you feel like you are a bother or asking a stupid question. She makes you feel like an individual and not giving a cookie cutter treatment plan.
During treatment, were you treated like a number or a human with Alexis Masbou at Kofinas Fertility Group?
Dr. Masbou and the staff at Kofinas Fertility Clinic are very professional, compassionate, and friendly. Dr. Masbou would always get back to me and answer all my questions in a timely fashion and with such empathy during this challenging time.
Describe the protocols Alexis Masbou used in your cycles at Kofinas Fertility Group and their degree of success.
I went through 3 IVF cycles and obtained 2 genetically viable eggs. With each cycle my treatment plan changed which produced more eggs each cycle. I really feel that the adjustments that Dr. Masbou made each cycle regarding the medication and treatment plan assisted with obtaining our eggs. I am very thankful for her attention to my needs as a patient.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses are very knowledgeable and compassionate. They respond to all questions/concerns timely. I have gone through 3 IVF cycles. One of the nurses said to me that I have been so strong throughout this process to be able to go through 3 cycles. That one statement made my day.
Describe your experience with Kofinas Fertility Group.
They are very thorough and really want to give you the best chance of having a baby. The front desk staff are extremely friendly and helpful. They have multiple offices throughout NYC which makes it very convenient. The two offices I have have seen are clean and well kept. Overall a very positive experience.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
The monitoring appointments were very convenient for me. I work Mon-Fri 8am-4pm. They have early morning hours that I was able to come and still get to work on time. Also, I was impressed by their work ethic. The doors were open normally 30 minutes prior to their shift starting, so you could come in, sign in, and sit. The staff would start taking patients right away. You did not have to wait for exactly 7am to be called back. It was something that was unexpected.
Describe the costs associated with your care under Alexis Masbou at Kofinas Fertility Group.
I feel the cost were appropriate.
Describe Alexis Masbou's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Dr. Masbou strongly suggested single embryo transfer due to my medical condition.
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