Alfred Rodriguez

[Texas Infertility & IVF] is efficient, flexible, and runs smoothly. The financial department doesn't provide exact costs, you have to ask directly for a breakdown of costs...During second cycle, nurse dis not fax prescriptions to pharmacy in a timely manner resulting in high level of stress during an already stressful situation...one thing that makes me uncomfortable is [doctor's] tendency to push PGS testing.

With everything including all special testing, PGD/PGS, uterine biopsy for transfer, retrieval, transfer, medication and all visits and monitoring it costs close to $30,000 ... Strengths are that they are a 1 doctor clinic [Texas Infertility & IVF]. I cannot tell you how much I love that. You always see your doctor, which is so great because you get to build a relationship with them and it is just much more personal.

The nurses [at Texas Infertility and IVF] were so caring and kind towards my individual situation. I felt like they truly knew me and remembered details about my personal life. Especially Linda!!...She was like a mother to me, so caring and compassionate, especially when calling me to tell me that the IUI procedures were unsuccessful....The total cost for each IUI procedure was $900. This included all appointments with Dr. Rodriguez, blood work, and the actual IUI procedure. This price did not include the medication which I had to purchase from a pharmacy, totaling about $200.

His practice does not act like a factory, they take their time to diagnosis and treat you. Don't bother looking for another doctor just go to him right away. He was reffered to us by a good friend who had twins through him and I am so grateful he did....Its a wonderful warm and welcoming place. All the staff know who you are as soon as you walk in the door. Everyone is extremely friendly, kind and understanding.

I never waited more than ten minutes for an appointment [at Texas Infertility and IVF] and could always reach a nurse when I needed to. They always called back promptly if I left a message. The office also had Saturday appointments available when I needed them before my retrieval. Children were not allowed in the waiting room, which I thought was a very sensitive philosophy for them to follow for patients who did not have other children.

All of the nursing staff [at Texas Infertility and IVF] was kind, compassionate, friendly, and welcoming. They were also efficient. It was a lot of in-and-out, so getting to the point and not having to wait around is very much appreciated!...Cash costs for IUI were around $6000, IVF around $14,000.

The clinic [Texas Infertility and IVF] is very clean and welcoming. They do not allow children when you have appointments but we’re able to work me in the schedule when I had no option but to bring my son. They answer the phone quickly or return my call in a prompt time frame.... The nursing staff is very kind and comforting.

Everything has been very smooth.... they [Texas Infertility and IVF] are always quick to communicate and get appointments set. They answer questions quickly as well and set a good expectation of what you can expect during the process and what next steps are. You don’t feel rushed ever. They make you feel like you are the most important person when you are there.... The nursing staff is alway very quick to respond to calls and emails.

[nurses of Texas Infertility & IVF] They are very close and where one drops off another can pick right up and speak to your treatment plan...[Strengths]: experience, systems and processes, connections to other pieces of fertility networks like financing and egg donor banks...There were several financing options presented through private lenders. I had sub prime credit, so I did not quality,

All of the nurses [at Texas Infertility & IVF] are pleasant, kind & very knowledgeable. At least 3 of them cried with me before. It's very comforting to be treated like a person & not a dollor sign...billing department set me up on a payment arrangement. I am able to keep my appointments and make monthly pays...There aren't any weakness. I can advise there is no "wait time" I would try to arrive 5 minutes before my appointment each time. As soon as I would choose which chair I was going to sit in I was already being called to the back. There was always a room waiting for me and the room was always set up for whatever procedure was being performed that day. I was never asked to wait while the doctor or nurse goes to retrieve the correct tool that's needed. This clinic is always prepared & organized.

[Nurse] has terrible bedside manner. When IVF failed the very next appt she suggested adoption...lacked compassion...was usually talking about her daughter’s pregnancy or new baby...not exactly the right time to discuss all the easy success of your family. She was cold and not what one would expect in an infertility clinic...The other staff nurses and receptionist were great. Well organized & friendly...