Alice Park

Loma Linda University

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolU. of Texas Southwestern
ResidencyBeth Israel
FellowshipUCSD
Loma Linda
11370 Anderson Street
Loma Linda, CA 92354
(909) 558-2851
San Diego
3250 Fordham St
San Diego, CA 92110
1-800-290-5000
On a scale from 0-10, how likely are you to recommend Alice Park to a friend?
Strongly recommend: 21%Neutral: 58%Don't recommend: 21%6.6
4 assessments
  • 21% Strongly recommend (9-10)
  • 58% Neutral (7-8)
  • 21% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
8.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Loma Linda University to a friend?
Strongly recommend: 60%Neutral: 31%Don't recommend: 8%9
13 assessments
  • 60% Strongly recommend (9-10)
  • 31% Neutral (7-8)
  • 8% Don't recommend (0-6)
4 assessments
7
Age
32
Treated
2017
Success with this Doc
?
Treatment
IUI
Diagnosis
Male Factor, Other
7
One of the things that I would advise future patients with dr. Park make sure you be on top of every little test that she sends you to do so you can get results quickly make sure that you can be in contact with her by email so you can get better service since Kaiser just do appointments you need to be calling just make sure that every little thing that she sent you to two do for testing it's done and send email to confirm
+ Read more
Age
32
Treated
2017
Success with this Doc
?
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Male Factor, Other
7
How was your experience with Alice Park at Kaiser Permanente SoCal?
At the beginning dr. Park was really attentive she gave us as much information as she could she gave us hope just with the whole situation of my husband going through diabetes after going to the second visit she really did not know what was going on with the visit that my husband had with the specialist she kind of told us that there was no hope because he was diabetic the only way of doing this was IVF artificial insemination was not a 100% sure she gave us 0% on success with this what I really liked about dr. Park she was willing to try doing artificial insemination even though the percentage was very low IVF was our last resource since she told us it was kind of expensive so at this point my only hope is to do IVF I still believe that we can try artificial insemination even with a lowe rate of success as I told dr. Park we've been trying for three years we've been married for three years and we've been trying to conceive naturally but since my husband is diabetic not having sperm come out I really believe that dr. Park is giving me the correct information to proceed with IVF I know IVF could be expensive in a long journey but we're willing to try every bit of Hope
What's one piece of advice would you give a prospective patient of Alice Park at Kaiser Permanente SoCal?
One of the things that I would advise future patients with dr. Park make sure you be on top of every little test that she sends you to do so you can get results quickly make sure that you can be in contact with her by email so you can get better service since Kaiser just do appointments you need to be calling just make sure that every little thing that she sent you to two do for testing it's done and send email to confirm
During treatment, were you treated like a number or a human with Alice Park at Kaiser Permanente SoCal?
She explained to us as much as she could .still working with us to see how much she could do for us. Chances are so small but she gave us hope.
Describe the protocols Alice Park used in your cycles at Kaiser Permanente SoCal and their degree of success.
The plan to proceed for fertilization was for my husband to start taking pills to produce sperm after having test done with sperm and urine test for my husband we were going to proceed with me having artificial insemination since hast been kind of impossible for my husband to produce sperm we have not been able to do any kind of artificial insemination The Next Step she told us to do was IVF and IVF is just out of the question at this point with us we're waiting on some urine test to come back to see if they're able to do artificial insemination with the urine since sperm is going to the urine
Describe your experience with your nurse at Kaiser Permanente SoCal. (Assigned nurse: Alma)
Every time Alma and I spoke through the phone she was very nice make sure that every little thing that needed to be communicated to me was done repeated it more than twice as if I have any questions any concerns for me to let her know and she will transfer the information to dr. Park after me getting my tube tests done I was in a lot of pain I call her make sure that If I had to take any kind of pills she said no the following day she called just wanted to make sure that I was doing the right thing she gave me so much information make sure that I was doing good make sure that I was okay call me the next day to check up on me very attentive with me love the communication that I had with Alma
Describe your experience with Kaiser Permanente SoCal.
I have been with Kaiser for the past year I like the whole system that Kaiser has since everything is done in Kaiser test team lab everything that needs to be done is done there the only thing that I don't like is no walk-ins make sure we call in every time we have to see doctor Park every time we have an appointment
Describe the costs associated with your care under Alice Park at Kaiser Permanente SoCal.
Our cause with dr. Park was not expensive since we have insurance through my husband's work the only copies we did was $5 every time we went to visit her no lab pay the only thing that is not a cover through our insurance is IVF
What specific things went wrong at Kaiser Permanente SoCal?
  • Failed to call with results
  • Lost results
7
Doctor
Alice Park
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Kaiser Permanente SoCal
Fontana
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Unexplained
9
Dr. Park is very no-nonsense and to the point. Her treatment, with me anyway, was pretty aggressive which I appreciated. She is not the gentlest with her touch (AKA the wand) but I got used to that....The nursing staff/medical assistants all differed. It completely depended who you ended up with on your visit and it was usually a different person each time. Some were very knowledgeable, compassionate, and explained everything thoroughly. Some, not so much. I would just keep asking questions until I felt like I fully understood what I needed to.
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Race
European, Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Unexplained
9
How was your experience with Alice Park at Kaiser Permanente SoCal?
Dr. Park is very no-nonsense and to the point. Her treatment, with me anyway, was pretty aggressive which I appreciated. She is not the gentlest with her touch (AKA the wand) but I got used to that.
What's one piece of advice would you give a prospective patient of Alice Park at Kaiser Permanente SoCal?
Don't be afraid to ask any and all questions and be very up front with her.
During treatment, were you treated like a number or a human with Alice Park at Kaiser Permanente SoCal?
For the most part, treated like a human. She can be blunt and to the point which some may not like, however, I appreciated it.
Describe the protocols Alice Park used in your cycles at Kaiser Permanente SoCal and their degree of success.
IUI #1 - 50 mg of Clomid, resulted in 2 good follicles, IUI resulting in negative pregnancy test. IUI #2 - 100 mg of Clomid, resulted in 3 good follicles, IUI resulting in negative pregnancy test. IUI #3 - She gave me the choice of doing Clomid + Injectables or Injectables only and explained the pros/cons. I went with injectables only (Menopur), can't remember exact dosage but it was all based on multiple blood tests & lots of ultrasounds. Only 1 good follicle resulting in negative pregnancy test. Prior to IUI #4 - Found multiple cysts on my ovaries from the prior cycle. Put me on birth control for 21 days. I was very discouraged and ready to give up at this point! IUI #4 - Injectables, 4 good follicles resulting in a positive pregnancy test! Currently 10 weeks pregnant with twins
Describe your experience with the nursing staff.
The nursing staff/medical assistants all differed. It completely depended who you ended up with on your visit and it was usually a different person each time. Some were very knowledgeable, compassionate, and explained everything thoroughly. Some, not so much. I would just keep asking questions until I felt like I fully understood what I needed to.
Describe your experience with Kaiser Permanente SoCal.
Kaiser Fontana has a lot of negatives. #1 - Parking is HORRIFIC. It would sometimes take me 20-30 minutes to find an open spot. #2 - It's very confusing to find the RE door. There's a random door with a doorbell next to it that you need to ring in order to check in. You cannot check in at the normal, OB check in desk nearby. #3 - The RE shares a waiting room with OB. Be prepared to see LOTS of pregnant women and I even witnessed some finding out they were pregnant. Insensitive placement if you ask me! The strengths are their doctors. I saw 4 different RE docs while there and all of them were top notch.
Describe the costs associated with your care under Alice Park at Kaiser Permanente SoCal.
Fortunately, my insurance covered the cost of 6 IUI's. I just had to cover our co-payments.
9
Doctor
Alice Park
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Kaiser Permanente SoCal
San Diego
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Alice Park at Kaiser Permanente SoCal.

Verified

This patient has provided documentation of treatment at this clinic.

3
Age
24
Treated
2015
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Endometriosis, PCOS, Unexplained
3
Her [Dr. Park] weakness is she is not approachable as a infertility doctor should be. ... She was very knowledgeable on the process of what to expect. There were times I felt she was not so approachable when I wanted her to explain things a little more in detail. ... She could not explain why I was not getting pregnant after mutiple ultrasounds, and other test pertaining to my fertility. ... I was prescribed a higher dose of clomid for another cycle.
+ Read more
Age
24
Treated
2015
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI
Diagnosis
Endometriosis, PCOS, Unexplained
3
How was your experience with Alice Park at Kaiser Permanente SoCal?
She was very knowledgeable on the process of what to expect. There were times I felt she was not so approachable when I wanted her to explain things a little more in detail. Of course she knows all the terminology to infertility. I do.not, it made me hestiant to communicate how I really felt at times. Her weakness is she is not approachable as a infertility doctor should be. She could not explain why I was not getting pregnant after mutiple ultrasounds, and other test pertaining to my fertility.
What's one piece of advice would you give a prospective patient of Alice Park at Kaiser Permanente SoCal?
Do not be afraid to ask questions, this is your body and your future baby. Express to the doctor how you feel every step of the way. If you do not fully understand something ask Alice Park to explain it again.
During treatment, were you treated like a number or a human with Alice Park at Kaiser Permanente SoCal?
She made me feel timid to ask questions. As if she answered it mutiple times a day, but, for me it was all new. I was very nervous to do testing & she did not make it so easy.
Describe the protocols Alice Park used in your cycles at Kaiser Permanente SoCal and their degree of success.
I used clomid 50mg dose for 3 cycles with Dr.Park. I had a test done in my fallopain tubes where dye spilled out each end. The tubes were not blocked. I had mutiple ultrasounds to check for cyst or blockage. These test cams back normal. I was prescribed a higher dose of clomid for another cycle. But I have had two miscarriages since.
Describe your experience with your nurse at Kaiser Permanente SoCal. (Assigned nurse: Rochelle sims )
The nursing staff was always welcoming. They had all my paperwork, labs and medicine ready to go. I enjoyed that the office was always clean and organized.
Describe your experience with Kaiser Permanente SoCal.
The clinic is busy so schedule appointments in advance. Some doctors are friendly then others but do not hesitate to ask questions. Many medications and treatment options become costly fast, especially when insurance does not cover it. Ask the clinic if the know of organizations that give discount on medication.
Describe the costs associated with your care under Alice Park at Kaiser Permanente SoCal.
Under my insurance at the time it was free.
Describe Alice Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
They recommended I have 2 embryos transfers.
What specific things went wrong at Kaiser Permanente SoCal?
  • Failed to send your chart to another clinic
  • Canceled a cycle due to clinic error
3
Doctor
Alice Park
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Kaiser Permanente SoCal
San Diego
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
– Read less
Ask a Question

Ask this reviewer a question about their experience with Alice Park at Kaiser Permanente SoCal.

7
Age
37
Treated
2015
Success with this Doc
No
Treatment
4 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
7
DR. PARK WAS HONEST AND UP FRONT WITH ME. WHEN I DECIDED TO STOP TREATMENT SHE TOOK THE TIME TO GO OVER ALL THE OPTIONS FOR ME INCLUDING IVF AND EMBRYO ADOPTION.... I STARTED WITH CLOMID TO SEE IF IT WORK. AFTER THAT I USED INJECTABLES AND EACH CYCLE IT WOULD INCREASE. MY EGGS WOULD NOT GOOD QUALITY SO DR. PARKS THEORY THE MORE EGGS THE MORE OF CHANCE
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Age
37
Treated
2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
7
How was your experience with Alice Park at Kaiser Permanente SoCal?
ALICE PARK TOOK THE TIME TO EXPLAIN TO ME THE RISK AND CHANCES OF AN IUI WORKING. SHE WAS CARING AND TOOK THE TIME TO LISTEN SHE WAS NOT ALL ABOUT MONEY AND EVEN GAVE ME WAYS TO CUT COST SHE WAS AGGRESSIVE WHEN THE TREATMENT DIDN'T WORK BY UPPING THE DOSES. SHE
What's one piece of advice would you give a prospective patient of Alice Park at Kaiser Permanente SoCal?
GO IN WITH A OPEN MIND. ASK QUESTIONS, HOPE FOR THE BEST BUT EXPECT THE WORST
During treatment, were you treated like a number or a human with Alice Park at Kaiser Permanente SoCal?
DR. PARK WAS HONEST AND UP FRONT WITH ME. WHEN I DECIDED TO STOP TREATMENT SHE TOOK THE TIME TO GO OVER ALL THE OPTIONS FOR ME INCLUDING IVF AND EMBRYO ADOPTION
Describe the protocols Alice Park used in your cycles at Kaiser Permanente SoCal and their degree of success.
I STARTED WITH CLOMID TO SEE IF IT WORK. AFTER THAT I USED INJECTABLES AND EACH CYCLE IT WOULD INCREASE. MY EGGS WOULD NOT GOOD QUALITY SO DR. PARKS THEORY THE MORE EGGS THE MORE OF CHANCE
Describe your experience with the nursing staff.
THE NURSING STAFF WAS WARM AND FREINDLY.
Describe your experience with Kaiser Permanente SoCal.
THE STRENGTHS WERE THEY WERE WARM AND FRIENDLY THIER WEAKNESS WWAS THAT THE STAFF WAS CHANGING ALOT
What specific things went wrong at Kaiser Permanente SoCal?
  • Lost or damaged samples
7
Doctor
Alice Park
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Kaiser Permanente SoCal
Fontana
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less