Aline Ketefian

Aline Ketefian

USC

Strongly recommend: 57%Neutral: 43%9.1
57% strongly recommend
9 reviews
Humanity
9.9
9.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.2
7.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
1
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

Education

Medical School
U. of Michigan
Residency
Cedars-Sinai
Fellowship
UCLA

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Aline Ketefian works at

USC
Strongly recommend: 60%Neutral: 21%Don't recommend: 19%8.3

At 1 office

Los Angeles
1127 Wilshire Boulevard
Los Angeles, CA 90017
213.975.9990
Explore Clinic
Aline Ketefian works at

Kaiser Permanente SoCal
Strongly recommend: 42%Neutral: 35%Don't recommend: 23%7.8

At 1 office

Los Angeles
4867 W Sunset Blvd
Los Angeles, CA 90027
323-783-4011
Explore Clinic

9 patient reviews

8
6
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Ask this reviewer a question about their experience with Aline Ketefian at USC.

Verified

This patient has provided documentation of treatment at this clinic.

Age 35
Treated 2019
Success w/ Doc ?
1 IUI
3 IVF
Male Factor
East Asian
Income $200K - $499K
Professor
1st of 2 Docs
Neutral
Doesn't Recommend
I thought her [Dr. Ketefian's] recommendations were a little on the conservative side (e.g., having us wait a full 12 months of trying to conceive naturally before running any diagnostic tests, recommending IUI before IVF despite male factor infertility diagnosis), but I understand the value of trying less intensive treatments first. I liked that Dr. Ketefian called me to give me an update on our embryo development after our egg retrieval. Our results were worse than I anticipated, so I appreciated that Dr. Ketefian called me to tell me the news (instead of the nurse), but I wish someone (Dr. or nurses) had prepped me for the full range of possible outcomes, good and bad, just so I could've been more prepared. Overall, great doctor. Highly recommend.
The clinic [USC] rarely picks up their phone, so any time I want to talk to a nurse I have to leave a message and they'd email me back a few hours later. My nurse never saw me when I came in for my monitoring appointments, even when she was working at the clinic. After Dr. Ketefian called me on Day 1 after egg retrieval, I didn't hear back from the clinic (no Day 3 or 5 updates). I called at the end of the day on Day 6 and asked for a call back and they finally emailed me an update. I don't know if it's common for them to skip the Day 3 or 5 updates, but Dr. Ketefian said the clinic would call with a Day 3 update, which they didn't. Care coordinator Elena is super friendly and nice.
How was your experience with Aline Ketefian at USC?
During our initial consult and throughout our treatment, Dr. Ketefian has been patient, empathic, and understanding. She speaks calmly, carefully, and with purpose. I never feel rushed and she always makes sure I don't have any more questions. I thought her recommendations were a little on the conservative side (e.g., having us wait a full 12 months of trying to conceive naturally before running any diagnostic tests, recommending IUI before IVF despite male factor infertility diagnosis), but I understand the value of trying less intensive treatments first. I liked that Dr. Ketefian called me to give me an update on our embryo development after our egg retrieval. Our results were worse than I anticipated, so I appreciated that Dr. Ketefian called me to tell me the news (instead of the nurse), but I wish someone (Dr. or nurses) had prepped me for the full range of possible outcomes, good and bad, just so I could've been more prepared. Overall, great doctor. Highly recommend.
What's one piece of advice would you give a prospective patient of Aline Ketefian at USC?
Ask lots of questions. She's nonjudgmental and never made us feel like we were asking dumb questions. Also, anticipate that you probably won't get to see Dr. Ketefian during all of your monitoring appointments. She did about 25% of my monitoring ultrasounds.
Describe the protocols Aline Ketefian used in your cycles at USC and their degree of success.
I was prescribed Gonal F, menopur, and ganirelix. 15 eggs retrieved, 1 blastocyst.
Describe your experience with your nurse at USC. (Assigned nurse: Sarah, Elena)
The clinic rarely picks up their phone, so any time I want to talk to a nurse I have to leave a message and they'd email me back a few hours later. My nurse never saw me when I came in for my monitoring appointments, even when she was working at the clinic. After Dr. Ketefian called me on Day 1 after egg retrieval, I didn't hear back from the clinic (no Day 3 or 5 updates). I called at the end of the day on Day 6 and asked for a call back and they finally emailed me an update. I don't know if it's common for them to skip the Day 3 or 5 updates, but Dr. Ketefian said the clinic would call with a Day 3 update, which they didn't. Care coordinator Elena is super friendly and nice.
Describe your experience with USC.
Some of the doctors do 7 AM appointments. I usually arrive at the clinic before 7 AM and am one of the first few to be seen and haven't had to wait much. They seem pretty busy - the waiting area is usually filled with patients. They have a sign at the front asking people to leave their kids at home and I only encountered one instance in which a couple brought their newborn baby to the clinic.
Describe the costs associated with your care under Aline Ketefian at USC.
Cost of egg retrieval including meds: $12,950
What specific things went wrong at USC?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at USC.
I submitted a request (they have a form you have to complete) for a release of medical records. The other clinic and I both called USC numerous times asking for my medical records and they kept saying "hold your horses, we need 7-10 business days to process your request." Fair enough. CA law requires that clinics provide copies within 15 days of receipt of the request. It took USC 13 business days and 17 calendar days. Fertility treatments are time sensitive, so this delay was stressful.
8
Doctor
Aline Ketefian
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
8
LGBTQ
Age 39 - 44
Treated 2014 - 2019
Success w/ Doc Yes
3 IUI
2 IVF
Donor Sperm
Diminished Ovarian Reserve
Other
Income $100K - $199K
Only Doc Seen
LGBTQ
Strongly Recommends
Neutral
For our IUIs because of the diminished ovarian reserve (DOR), the first cycle [with Dr. Aline Ketefian] was medicated with clomid. The 2nd and 3rd cycle she mimicked IVF with injectable medication which did result in one chemical pregnancy. For the two IVF cycles we used birth control and then injectable medications at the highest level due to the DOR...She was always open to what we wanted in addition to giving us her thoughts and opinion. She allowed us to transfer 2 embryos for both fresh cycles.
Friendly staff, clean environment [at USC]. Open every day even holidays when needed. Responsive, especially to give the beta results from a pregnancy...the parking can be difficult and expensive at times...Sara [nurse] was good and a good communicator. Elena [nurse] made a mistake which caused us to stop mid cycle and wait for the next month...sent in a wrong medication order to the pharmacy which caused us to cancel the cycle. Clinic Nps
How was your experience with Aline Ketefian at USC?
Dr. Ketefian is a fantastic doctor. She was honest with us through all of the procedures. After our 3 IUIs she told us that it would be in our best interest to move to IVF. She was clear with us throughout the process so we would understand what would be happening. She was always open to answering any questions we had. On our first transfer, she even agreed to call us on day 2 to let us know how the embryos were doing even though they do not normally do that. She called us personally, not just the embryologist or a nurse. Her protocol worked out and we got pregnant with that first transfer despite doing a 3 day transfer. During our second cycle, our retrieval was much more successful and we had more eggs to fertilize. She listened to us and allowed us to transfer 2 embryos again. For this fresh transfer we were blessed with another successful pregnancy. We were so lucky that despite having diminished ovarian reserve, we were able to freeze one embryo. About 3 years later, we went back to her for one last time. She again answered all of our questions and reviewed options for this frozen embryo transfer, since this was our first frozen transfer. Agains she listened to us about what we wanted and what we didn't want. In the end we got pregnant again for the 3rd time. 3 transfers, 2 successful live births and one current pregnancy. I can not say enough about Dr. Ketefian. She is a wonderful fertility doctor.
What's one piece of advice would you give a prospective patient of Aline Ketefian at USC?
Feel free to ask any questions you may have about your treatment.
During treatment, were you treated like a number or a human with Aline Ketefian at USC?
Dr. Ketefian always took the time to talk to us about us, our family, our life. She always made us feel like a person. She listened to our concerns and was always honest about our fertility issues.
Describe the protocols Aline Ketefian used in your cycles at USC and their degree of success.
For our IUIs because of the diminished ovarian reserve (DOR), the first cycle was medicated with clomid. The 2nd and 3rd cycle she mimicked IVF with injectable medication which did result in one chemical pregnancy. For the two IVF cycles we used birth control and then injectable medications at the highest level due to the DOR. We also needed to take Vitamin D, baby aspirin, estrogen and progesterone.
Describe your experience with your nurse at USC. (Assigned nurse: 1st time Elena, 2nd time Sarah)
Sara was good and a good communicator. Elena made a mistake which caused us to stop mid cycle and wait for the next month.
Describe your experience with USC.
Friendly staff, clean environment. Open every day even holidays when needed. Responsive, especially to give the beta results from a pregnancy. It is far from where I live and the parking can be difficult and expensive at times.
Describe the costs associated with your care under Aline Ketefian at USC.
It was on par with out fertility locations.
Describe Aline Ketefian's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at USC.
She was always open to what we wanted in addition to giving us her thoughts and opinion. She allowed us to transfer 2 embryos for both fresh cycles.
What specific things went wrong at USC?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at USC.
A nurse sent in a wrong medication order to the pharmacy which caused us to cancel the cycle.
10
Doctor
Aline Ketefian
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 32 - 33
Treated 2017 - 2018
Success w/ Doc Yes
3 IUI
1 IVF
Unexplained
Latinx
Other
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
As a patient I felt completely taken care of with Dr. K. I trusted her knowledge and opinion . If she [Dr. Ketefian] thought something would help us or was concerned about something we went with her advice . I never felt like she didn't have our best interest in mind.... She was always willing to talk or answer any questions I had either during my appointments or through email and phone . WE made decisions together and she always gave me more than one option . She was honest yet sympathetic to the situation
The clinic [USC] was in a convenient area for me which was really nice . It was a block away from my job. There was always coffee and someone to greet you even at 5 am in the morning. The clinic was clean and very will decorated.... everyone was great at USC. My primary nurse Elena was amazing . she was always so happy even at 630 in the morning. The rest of the staff was also great and so compassionate even on those negative pregnancy days. They always reminded me that we would try again and not give up. I always felt like a had a great team behind me cheering me on
How was your experience with Aline Ketefian at USC?
As a patient I felt completely taken care of with Dr. K. I trusted her knowledge and opinion . If she thought something would help us or was concerned about something we went with her advice . I never felt like she didn't have our best interest in mind. We never thought we would need fertility treatment but we were so Thankful to have had Dr.K as our Doctor. She has been the best Doctor I have ever had .
What's one piece of advice would you give a prospective patient of Aline Ketefian at USC?
ask every and any question you might have . I had a lot of anxiety about certain decision I had to make but I always felt better after Dr.K and I talked . I would just ask her for her honest opinion and what she would do . She always made sure I understood everything and that we had a plan for the next cycle that we were both comfortable with . We both had the same goal :)
During treatment, were you treated like a number or a human with Aline Ketefian at USC?
I felt like a human due to DR. K 's daily attention to me and my questions. She was always willing to talk or answer any questions I had either during my appointments or through email and phone . WE made decisions together and she always gave me more than one option . She was honest yet sympathetic to the situation
Describe the protocols Aline Ketefian used in your cycles at USC and their degree of success.
I
Describe your experience with your nurse at USC. (Assigned nurse: elena / claudia / sarah )
everyone was great at USC. My primary nurse Elena was amazing . she was always so happy even at 630 in the morning. The rest of the staff was also great and so compassionate even on those negative pregnancy days. They always reminded me that we would try again and not give up. I always felt like a had a great team behind me cheering me on
Describe your experience with USC.
The clinic was in a convenient area for me which was really nice . It was a block away from my job. There was always coffee and someone to greet you even at 5 am in the morning. The clinic was clean and very will decorated.
Describe the costs associated with your care under Aline Ketefian at USC.
costs were expensive but actually very reasonable compared to other clinics . I think any type of medical out of pocket seems like a lot at first . I looked into other clinics and USC was actually one of the most reasonable
10
Doctor
Aline Ketefian
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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7
7
Verified

This patient has provided documentation of treatment at this clinic.

Age 34
Treated 2018
Success w/ Doc ?
4 IUI
Endometriosis
Unexplained
Latinx
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Dr Ketefian however always seemed to take her time and did not seem rushed. She never looked at the clock and was genuinely interested in answering all my questions.... Her strengths include her ability to answer your questions thoroughly and patience with making sure your questions are answered. A drawback is that she won’t email you directly but answers through her nursing staff.... Come with questions because she will make sure you leave her appointment with a good understanding of your situation.
the clinic’s [Kaiser] strength is their ability to get you an appointment on time so that you don’t miss important cycle days. They respond really quickly with regards to emails. Their weaknesses include getting different providers every time you go in. At times, nurses appear unaware of who is taking which patient.... I wish they can be more personable and remember your name. Every clinic visit resulted in a new nurse assignment.
How was your experience with Aline Ketefian at Kaiser Permanente SoCal?
Her strengths include her ability to answer your questions thoroughly and patience with making sure your questions are answered. A drawback is that she won’t email you directly but answers through her nursing staff.
What's one piece of advice would you give a prospective patient of Aline Ketefian at Kaiser Permanente SoCal?
Come with questions because she will make sure you leave her appointment with a good understanding of your situation.
During treatment, were you treated like a number or a human with Aline Ketefian at Kaiser Permanente SoCal?
Doctors took time to answer my questions but other staff seemed cold and not as friendly. Dr Ketefian however always seemed to take her time and did not seem rushed. She never looked at the clock and was genuinely interested in answering all my questions.
Describe the protocols Aline Ketefian used in your cycles at Kaiser Permanente SoCal and their degree of success.
I am Not sure of treatment strategies. It seems to be on an individual basis. I nsinly Did IUIs in her clinic which resulted in negative pregnancies. However, an additional follow up consultation was made to restrategize a new treatment plan.
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
I wish they can be more personable and remember your name. Every clinic visit resulted in a new nurse assignment.
Describe your experience with Kaiser Permanente SoCal.
the clinic’s strength is their ability to get you an appointment on time so that you don’t miss important cycle days. They respond really quickly with regards to emails. Their weaknesses include getting different providers every time you go in. At times, nurses appear unaware of who is taking which patient.
Describe the costs associated with your care under Aline Ketefian at Kaiser Permanente SoCal.
I have Dual coverage so i had A zero copay.
Describe Aline Ketefian's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
N/A
7
Doctor
Aline Ketefian
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Kaiser Permanente SoCal
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 27 - 28
Treated 2014 - 2015
Success w/ Doc Yes
1 IVF
Recurrent Pregnancy Loss
Other
East Asian
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
You may not see her [Dr. Ketefian] for every appointment, but she will be there for all the important appointments....She was humble enough to consult with other doctors regarding our treatment. She takes time to make decisions regarding treatment, which I appreciated. Her care felt very individualized. She's a great communicator- quick to answer emails and take further action if needed. Her enthusiasm when she shared the good news with us was genuine and really sweet.
Love the set up [at USC Fertility] - ultrasound, labs draws, procedure rooms all is in one place so it was very convenient. Only qualm is that parking is expensive, and they provide no validation....Monitoring appointments are at 7am for Dr Ketefians patients. I was usually out of there by 7:20~7:30. Weekends are a time window and you're seen by the physician on call, so it's a bit more busy during that time.
How was your experience with Aline Ketefian at USC?
She was very kind and gentle throughout the process. She was humble enough to consult with other doctors regarding our treatment. She takes time to make decisions regarding treatment, which I appreciated. Her care felt very individualized. She's a great communicator- quick to answer emails and take further action if needed. Her enthusiasm when she shared the good news with us was genuine and really sweet.
What's one piece of advice would you give a prospective patient of Aline Ketefian at USC?
You may not see her for every appointment, but she will be there for all the important appointments.
During treatment, were you treated like a number or a human with Aline Ketefian at USC?
She was very gentle in the way she spoke to me. Took time to answer all my questions. Didn't make me feel dumb for questions asked. I felt like she was really rooting for us.
Describe your experience with your nurse at USC. (Assigned nurse: Darlene Estrada )
Very professional, very well informed.
Describe your experience with USC.
Love the set up- ultrasound, labs draws, procedure rooms all is in one place so it was very convenient. Only qualm is that parking is expensive, and they provide no validation.
Describe your experience with your monitoring appointments at USC.
Monitoring appointments are at 7am for Dr Ketefians patients. I was usually out of there by 7:20~7:30. Weekends are a time window and you're seen by the physician on call, so it's a bit more busy during that time.
What specific things went wrong at USC?
  • Failed to call with results
Describe the specific things that went wrong at USC.
After our egg retrieval, we received a call regarding egg count, but we didn't receive a day 3 embryo report. Not sure if we were supposed to since we were transferring day 5s, but we ended up calling to get an update.
10
Doctor
Aline Ketefian
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
8
0
Age 33 - 34
Treated 2017 - 2018
Success w/ Doc No
2 IUI
Diminished Ovarian Reserve
European
Latinx
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Doesn't Recommend
Ketefian has a warm and pleasant demeanor. She made this complicated and scary time in my life seem bearable. She was honest from the beginning and willing to put up the fight with us to conceive. I can tell she is passionate about what she does...She took the time to call me from her cell phone to give me some important news....I have cysts on my one and only ovary and she made sure to contact the oncologist to ok the treatment of IUI.
[HRC] Wait times are reasonable. Easy to get a hold of when you need to speak to someone on the phone. If you leave a message hey call you back in a reasonable time. Clean facility. . Many appointment slots. Easy to be seen...[Nursing Staff] Always smiling, sweet and kind...$143 every visit $8 clomid $90 trigger shot $190 insemination...[Dr. ] Ketefian has a warm and pleasant demeanor. She made this complicated and scary time in my life seem bearable.
How was your experience with Aline Ketefian at HRC Fertility?
Ketefian has a warm and pleasant demeanor. She made this complicated and scary time in my life seem bearable. She was honest from the beginning and willing to put up the fight with us to conceive. I can tell she is passionate about what she does and how she helps so many people become parents.
What's one piece of advice would you give a prospective patient of Aline Ketefian at HRC Fertility?
I would say to be prepared with any questions because she will answer them. You can ask her to repeat if necessary. She wants you to understand everything as clear as possible.
During treatment, were you treated like a number or a human with Aline Ketefian at HRC Fertility?
She took the time to call me from her cell phone to give me some important news. This meant the world to me.
Describe the protocols Aline Ketefian used in your cycles at HRC Fertility and their degree of success.
I have cysts on my one and only ovary and she made sure to contact the oncologist to ok the treatment of IUI. We see cloud and the shot to release the eggs both times. She said if it didn’t work we would up the medication of Clomid and shots. Now I am on this new cycle but haven’t yet started medication.
Describe your experience with the nursing staff at HRC Fertility.
Always smiling, sweet and kind.
Describe your experience with HRC Fertility.
Wait times are reasonable. Easy to get a hold of when you need to speak to someone on the phone. If you leave a message hey call you back in a reasonable time. Clean facility. . Many appointment slots. Easy to be seen.
Describe the costs associated with your care under Aline Ketefian at HRC Fertility.
$143 every visit $8 clomid $90 trigger shot $190 insemination
8
Doctor
Aline Ketefian
Humanity
Communication
Frequency Seen
Compassion
Adaptability
0
Clinic
HRC Fertility
Rancho Cucamonga
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
See full reviewHide full review
10
10
Age 31 - 32
Treated 2019 - 2020
Success w/ Doc Yes
4 IUI
1 IVF
1 Egg Freezing
Male Factor
Other
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Dr. Ketefian took her time with us during each visit, we never felt rushed and she was always patient with us. She also made herself available either by email or phone if we had any questions or concerns that would come up... We met her when we had no idea what we were getting ourselves into and from day one she broke every single thing down for us and answered all of our questions. By the end of that first consult, we were absolute pumped and confident we were making the right decision. It was definitely not an easy journey but she made it bearable. Every interaction with her was positive: She was patient, sweet and always made herself available for us. When things got tough, she shared through our pain and offered alternative ways to approach our situation. Mostly impor
They [staff at HRC Fertility] value their patients time, I never felt like I was kept waiting for long and when it was my turn, I was seen immediately. The clinic was also very clean, organized, and made me feel comfortable...They were very sweet, informative, compassionate and organized...Dr. Ketefian took her time with us during each visit, we never felt rushed and she was always patient with us. She also made herself available either by email or phone if we had any questions or concerns that would come up... We met her when we had no idea what we were getting ourselves into and from day one she broke every single thing down for us and answered all of our questions. By the end of that first consult, we were absolute pumped and confident we were making the right decision. It was definitely not an easy journey but she made it bearable. Every interac
How was your experience with Aline Ketefian at HRC Fertility?
To sum it up, Dr. Ketefian was God sent. To break it down, I had Ketefian from the beginning when we started IUI till the end of our IVF journey. We met her when we had no idea what we were getting ourselves into and from day one she broke every single thing down for us and answered all of our questions. By the end of that first consult, we were absolute pumped and confident we were making the right decision. It was definitely not an easy journey but she made it bearable. Every interaction with her was positive: She was patient, sweet and always made herself available for us. When things got tough, she shared through our pain and offered alternative ways to approach our situation. Mostly importantly she never gave up and made sure that we didn’t either. I cannot recommend her enough, I don’t know if we would have lasted as long as we did if it wasn’t for her.
What's one piece of advice would you give a prospective patient of Aline Ketefian at HRC Fertility?
Advice I would give to a prospective patient is that it's okay not to know what questions to ask initially as Dr. Ketefian does a great job explaining what is to be expected.
During treatment, were you treated like a number or a human with Aline Ketefian at HRC Fertility?
Dr. Ketefian took her time with us during each visit, we never felt rushed and she was always patient with us. She also made herself available either by email or phone if we had any questions or concerns that would come up.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Cynthia Cruz)
They were very sweet, informative, compassionate and organized.
Describe your experience with HRC Fertility.
They value their patients time, I never felt like I was kept waiting for long and when it was my turn, I was seen immediately. The clinic was also very clean, organized, and made me feel comfortable.
Describe the costs associated with your care under Aline Ketefian at HRC Fertility.
$25,000
10
Doctor
Aline Ketefian
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HRC Fertility
Pasadena
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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10
10
Age 31
Treated 2019
Success w/ Doc Yes
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Only Doc Seen
Strongly Recommends
Strongly Recommends
[Dr. Aline Ketefian was] Very respectful and caring during a very sensitive time of our life...listened to us, talked to us even explained things more then once if we didn’t understand ( as you know it’s a lot to take in ) she is so patient and kind we felt comfortable right away and never a moment did we feel out of place/lost. Going through this journey is basically heartbreaking but having a Dr. like Dr.Ketefian has made it less tough. She explained everything to us very clear for what would be best for us, you can tell how knowledgeable she is and takes her time to talk to you and hear your story. Happy and thankful to say we have are pregnant now!!!! Dr.Ketefian thank you for everything you have done for us!
[USC was] very organized and always treated nicely! Staff and nurses are also very knowledgeable and caring. Always happy to answer any questions even if you have already asked them! Quick responses to emails and phone calls!...[nurses were] Excellent, positive and professional...[Dr. Aline Ketefian was] Very respectful and caring during a very sensitive time of our life...listened to us, talked to us even explained things more then once if we didn’t understand ( as you know it’s a lot to take in ) she is so patient and kind we felt comfortable right away and never a moment did we feel out of place/lost. Going through this journey is basically heartbreaking but having a Dr. like Dr.Ketefian has made it less tough. She explained everything to us very clear for what would be best for us, you can tell how knowledgeable she is and takes her time to talk to you and hear your story. Happy and thankful to say we have are pregnant now!!!! Dr.Ketefian thank you for everything you have done for us!
How was your experience with Aline Ketefian at USC?
Dr.Ketefian listened to us, talked to us even explained things more then once if we didn’t understand ( as you know it’s a lot to take in ) she is so patient and kind we felt comfortable right away and never a moment did we feel out of place/lost. Going through this journey is basically heartbreaking but having a Dr. like Dr.Ketefian has made it less tough. She explained everything to us very clear for what would be best for us, you can tell how knowledgeable she is and takes her time to talk to you and hear your story. Happy and thankful to say we have are pregnant now!!!! Dr.Ketefian thank you for everything you have done for us!
What's one piece of advice would you give a prospective patient of Aline Ketefian at USC?
Go and see her, make that appointment!
During treatment, were you treated like a number or a human with Aline Ketefian at USC?
Very respectful and caring during a very sensitive time of our life
Describe your experience with the nursing staff at USC.
Excellent, positive and professional
Describe your experience with USC.
Well communicated, very organized and always treated nicely! Staff and nurses are also very knowledgeable and caring. Always happy to answer any questions even if you have already asked them! Quick responses to emails and phone calls!
10
Doctor
Aline Ketefian
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
USC
Los Angeles
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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8
7
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This patient has provided documentation of treatment at this clinic.

Age 34 - 36
Treated 2018 - 2020
Success w/ Doc No
4 IUI
PCOS
Unexplained
Latinx
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
[Dr. Aline Ketefian is a] Wonderful doctor and extremely kind and professional. She explained all the procedures, and was very thorough with her treatment. If I had only seen her each visit I think it would have made a big different. Wish the treatment had worked. Only real problem was seeing so many different doctors due to the amount of visits, and the location was very stressful to get to due to the hours she could see me and traffic.
There are a lot of doctors and patients [at USC]. They can only really see you in the morning which is the worst time due to traffic and it's very stressful to get there. I often would have to wait a long time for my appointment. You don't get to see your doctor as often as you would like due to the amount of patients and doctors. But they are very kind and professional, just a little stressful...[Dr. Aline Ketefian is a] Wonderful doctor and extremely kind and professional. She explained all the procedures, and was very thorough with her treatment. If I had only seen her each visit I think it would have made a big different. Wish the treatment had worked. Only real problem was seeing so many different doctors due to the amount of visits, and the location was very stressful to get to due to the hours she could see me and traffic.
How was your experience with Aline Ketefian at USC?
Wonderful doctor and extremely kind and professional. She explained all the procedures, and was very thorough with her treatment. If I had only seen her each visit I think it would have made a big different. Wish the treatment had worked. Only real problem was seeing so many different doctors due to the amount of visits, and the location was very stressful to get to due to the hours she could see me and traffic.
Describe your experience with USC.
There are a lot of doctors and patients. They can only really see you in the morning which is the worst time due to traffic and it's very stressful to get there. I often would have to wait a long time for my appointment. You don't get to see your doctor as often as you would like due to the amount of patients and doctors. But they are very kind and professional, just a little stressful.
8
Doctor
Aline Ketefian
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
USC
Los Angeles
Nursing Staff
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