Andrew Toledo

RBA

Rated 8.7
Strongly recommend: 72%Neutral: 22%Don't recommend: 6%8.7
72% strongly recommend
30 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.8
5.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of South Florida
Residency
U. of Louisville
Fellowship
U. of Louisville

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Andrew Toledo works in 1 office at

RBA
Rated 8.8
Strongly recommend: 71%Neutral: 19%Don't recommend: 9%8.8

Explore Clinic
Sandy Springs
1100 Johnson Ferry Road NE
Atlanta, GA 30342

30 patient reviews

2013 - 2014, Successful
NPS
9
NPS
8
Age 30 - 31
1 IVF
Recurrent Pregnancy Loss
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Neutral
Successful
We were very happy with Dr. Toledo. He was caring, knowledgeable, and compassionate. He was thorough in our treatments and explained everything to us each step of the way. In instances when things didn't go how we had hoped, he always gave us the courtesy to call us and explain/give feedback/or just listen to our fears/disappointment...Be patient with the process. Ask for lots of testing up front - especially the MTHFR test which is such a common genetic "disorder" but can be easily "cured"
We were very happy with Dr. Toledo. He was caring, knowledgeable, and compassionate. He was thorough in our treatments and explained everything to us each step of the way. In instances when things didn't go how we had hoped, he always gave us the courtesy to call us and explain/give feedback/or just listen to our fears/disappointment...Be patient with the process. Ask for lots of testing up front - especially the MTHFR test which is such a common genetic "disorder" but can be easily "cured"
How was your experience with Andrew Toledo at RBA?
We were very happy with Dr. Toledo. He was caring, knowledgeable, and compassionate. He was thorough in our treatments and explained everything to us each step of the way. In instances when things didn't go how we had hoped, he always gave us the courtesy to call us and explain/give feedback/or just listen to our fears/disappointment.
What's one piece of advice would you give a prospective patient of Andrew Toledo at RBA?
Be patient with the process. Ask for lots of testing up front - especially the MTHFR test which is such a common genetic "disorder" but can be easily "cured"
During treatment, were you treated like a number or a human with Andrew Toledo at RBA?
The practice was very professional and Dr. Toledo was excellent. Most of the nurses were great to work with but some were just ok with communication.
What specific things went wrong at RBA?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
9
Doctor
Andrew Toledo
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RBA
Sandy Springs
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2010 - 2011, Successful
NPS
10
NPS
10
Age 32 - 33
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I'm forever grateful to him. I had history of miscarriages and he followed me through my successful pregnancy.
Never felt like a number.
How was your experience with Andrew Toledo at RBA?
There are Dr. Toledo groups that meet and talk about how wonderful he is (seriously) his bedside manner is excellent, his staff is attentive, the follow up is fast. The lab is in the office- results same day most of the time. He never makes you feel paranoid, silly, or hormonal with your thoughts or questions (or need to have an ultrasound because you don't "feel" right) I have recommended many friends to Dr. Toledo. He's "the baby maker" and I'm forever grateful to him. I had history of miscarriages and he followed me through my successful pregnancy.
What's one piece of advice would you give a prospective patient of Andrew Toledo at RBA?
Trust your doctor
Describe your experience with the nursing staff at RBA.
They always remembered who we were by name. Never felt like a number
10
Doctor
Andrew Toledo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RBA
Sandy Springs
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 34 - 35
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Toledo was very honest and straight to the point with me, but at the same time, he was very personable and genuine with his delivery...he entertains transferring multiple starting at the age of 35...He always finds a way to connect with me. He uses humor to lighten the mood...He was very direct with how he wanted to proceed with my situation/case and didn’t waste any time making it happen...he encourages me to get second and third opinions if I feel that I need to
[The staff at RBA] were all very knowledgeable about the protocol and how everything goes. They communicated well with me for monitoring appointments and made me feel comfortable at all times...it is still very important to do your own research and stay on top of your situation...Ask questions and do your own research. Don’t be afraid to get other opinions
How was your experience with Andrew Toledo at RBA?
He always finds a way to connect with me. He uses humor to lighten the mood and make things more personable. He is very knowledgeable about updated research and protocols. He recommended supplements for me to start taking to increase egg quality right away. And he is always open to hearing others’ opinions, my opinions and suggestions from my own research, and he encourages me to get second and third opinions if I feel that I need to. He has instilled a lot of confidence and hope in me and my situation.
What's one piece of advice would you give a prospective patient of Andrew Toledo at RBA?
Ask questions and do your own research. Don’t be afraid to get other opinions!
During treatment, were you treated like a number or a human with Andrew Toledo at RBA?
From the start, Dr. Toledo was very honest and straight to the point with me, but at the same time, he was very personable and genuine with his delivery. He was very direct with how he wanted to proceed with my situation/case and didn’t waste any time making it happen! I connected with him immediately and I feel very supported and “in good hands” with him and the whole RBA staff.
Describe the protocols Andrew Toledo used in your cycles at RBA and their degree of success.
I started taking CoQ10 and DHEA for low AMH levels following my first appointment with him and he also had me do an HSG test. I have one open tube and one blocked tube. He suggested 3 rounds of IUI before proceeding to IVF, but my husband and I decided to jump right to IVF because of the success rates of the two and because of my good insurance coverage. I completed my first round of IVF this past March. I started the cycle with Lupron on day 1 of my cycle. I then did 300 units of Follistim am and pm in addition to the Lupron starting on day 2 continuing through day 12. I did an HCG trigger shot on day 13 and I had my egg retrieval on day 15. 10 eggs were retrieved, 8 of those being mature. 6 fertilized and 2 made it to blast. We sent the 2 off for PGS testing and both of them came back abnormal (chromosomes). We did not do a transfer. Both are still frozen but we will not be transferring them. I am gearing up for round 2 of IVF soon.
Describe your experience with the nursing staff at RBA.
They were all very knowledgeable about the protocol and how everything goes. They communicated well with me for monitoring appointments and made me feel comfortable at all times.
Describe your experience with RBA.
A ton of patients walk through the doors of RBA everyday. Though the doctors and nurses are good at what they do, it is still very important to do your own research and stay on top of your situation. Call them and make sure you communicate well. Don’t leave it up to them. Take your situation into your own hands and make sure you do everything in your power to stay organized and on top of your treatment plan.
Describe the costs associated with your care under Andrew Toledo at RBA.
My insurance covered most everything. I had to pay $900 out of pocket for my medication through Avella. And then I had to pay $1000 to meet my out of pocket deductible and then another $2000 for PGS testing. My insurance did not cover that.
Describe Andrew Toledo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
We didn’t have any embryos to transfer but we were planning to transfer 1 because of my age (34). He said he entertains transferring multiple starting at the age of 35.
10
Doctor
Andrew Toledo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RBA
Sandy Springs
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 35
1 IVF
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Toledo has been great to work with so far. I was so sad my original doctor left the office but he picked up right where she left off and it means alot . He was very direct but still warm with some very hard conversations... I was dealing with a number of issues ‘male fertility, low egg reserve , uterine fiboriids, blocked fallapian tubes and a uterine polyp. I used lupon and gonal for 14 days and then did an egg retervial . We were able to get 9 eggs. I had 5 embryos , two survived and I opted to do genetic testing. We ended up with one healthy embryo and I am waiting to do a polyp removal then transfer
They [the staff at RBA-Cumming] are very experenced and kind . its busy but they get to everyone . I had tons of questions and the made it a point to email or call back very quickly ! I am a little concerned as to why a few of the doctors left but I guess... The staff was so warm and Dr Toledo was kind... I was dealing with a number of issues ‘male fertility, low egg reserve , uterine fiboriids, blocked fallapian tubes and a uterine polyp. I used lupon and gonal for 14 days and then did an egg retervial . We were able to get 9 eggs. I had 5 embryos , two survived and I opted to do genetic testing. We ended up with one healthy embryo and I am waiting to do a polyp removal then transfer
How was your experience with Andrew Toledo at RBA?
Dr Toledo has been great to work with so far. I was so sad my original doctor left the office but he picked up right where she left off and it means alot . He was very direct but still warm with some very hard conversations
What's one piece of advice would you give a prospective patient of Andrew Toledo at RBA?
You are in good hands
During treatment, were you treated like a number or a human with Andrew Toledo at RBA?
The staff was so warm and Dr Toledo was kind
Describe the protocols Andrew Toledo used in your cycles at RBA and their degree of success.
I was dealing with a number of issues ‘male fertility, low egg reserve , uterine fiboriids, blocked fallapian tubes and a uterine polyp. I used lupon and gonal for 14 days and then did an egg retervial . We were able to get 9 eggs. I had 5 embryos , two survived and I opted to do genetic testing. We ended up with one healthy embryo and I am waiting to do a polyp removal then transfer
Describe your experience with RBA.
They are very experenced and kind . its busy but they get to everyone . I had tons of questions and the made it a point to email or call back very quickly ! I am a little concerned as to why a few of the doctors left but I guess
10
Doctor
Andrew Toledo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RBA
Cumming
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
9
NPS
9
Age 36 - 38
Recurrent Pregnancy Loss
European
Income $100K - $199K
Nurse or HC Services
3rd of 3 Docs
5 IUI With Other Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
The one eset worked for me [with Dr. Andrew Toledo]...All my other multiple embryo transfers failed...He took all the time with us and really put effort into my case...Funny guy , makes the process easier with his humor and ease . He is willing to try anything and really listened to all my suggestions . I felt like we were a team . He made all our dreams come true by giving us 2 beautiful babies
Only problem [at RMA - Sandy Springs] is communication but that is something I encountered will all other clinics . The place is clean , with new technology , the lab staff was very good explaining everything It was easy scheduling appointments...The one eset worked for me [with Dr. Andrew Toledo]...All my other multiple embryo transfers failed...He took all the time with us and really put effort into my case...Funny guy , makes the process easier with his humor and ease . He is willing to try anything and really listened to all my suggestions . I felt like we were a team . He made all our dreams come true by giving us 2 beautiful babies
How was your experience with Andrew Toledo at RBA?
Funny guy , makes the process easier with his humor and ease . He is willing to try anything and really listened to all my suggestions . I felt like we were a team . He made all our dreams come true by giving us 2 beautiful babies
What's one piece of advice would you give a prospective patient of Andrew Toledo at RBA?
Never give up
During treatment, were you treated like a number or a human with Andrew Toledo at RBA?
He took all the time with us and really put effort into my case
Describe the protocols Andrew Toledo used in your cycles at RBA and their degree of success.
I do not remember
Describe your experience with the nursing staff at RBA.
I really can’t remember the nurses well
Describe your experience with RBA.
Only problem is communication but that is something I encountered will all other clinics . The place is clean , with new technology , the lab staff was very good explaining everything It was easy scheduling appointments
Describe the costs associated with your care under Andrew Toledo at RBA.
Average
Describe Andrew Toledo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
The one eset worked for me . All my other multiple embryo transfers failed
9
Doctor
Andrew Toledo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RBA
Sandy Springs
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5