Rated 9.7
Strongly recommend: 84%Neutral: 16%9.7
84% strongly recommend
5 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.5
7.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.3
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Florida
Residency
U of Michigan
Fellowship
U of Michigan

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Angela Kelley works at

Aspire Fertility Austin
Rated 8.3
Strongly recommend: 76%Neutral: 7%Don't recommend: 17%8.3

At 1 office

Austin
911 W. 38th St
Austin, TX 78705
512.479.7979
Explore Clinic

5 patient reviews

2019 - 2020, Unsuccessful
8
7
Age 30 - 31
2 IVF
Diminished Ovarian Reserve
Male Factor
Other
Income $100K - $199K
Sales Representative
1st of 2 Docs
Neutral
Neutral
Unsuccessful
Dr. Kelley is very warm and explains every detail thoroughly. She definitely was honest with my protocol and setbacks and made me feel comfortable along the way. My only "weakness" for her is that you don't get to see her for every monitoring appointment along the way and other doctors in the practice are not nearly as thorough and understanding as she is...I have low AMH (1.5) and my husband has low sperm count, motility, and shape. Therefore, IVF was our best option. For my first retrieval, I did a Lupron lead in + Microgestin birth control..
All female staff [at Aspire Fertility] including doctors and nurses. I love Dr. Kelley & Dr. Crawford - they are both very compassionate and knowledgeable. Dr. Crawford is wildly popular in the instagram community...Monitoring was between 7-9 am. That worked well with my schedule because I could go in before work...
How was your experience with Angela Kelley at Aspire Fertility Austin?
Dr. Kelley is very warm and explains every detail thoroughly. She definitely was honest with my protocol and setbacks and made me feel comfortable along the way. My only "weakness" for her is that you don't get to see her for every monitoring appointment along the way and other doctors in the practice are not nearly as thorough and understanding as she is.
What's one piece of advice would you give a prospective patient of Angela Kelley at Aspire Fertility Austin?
My advice with any doctor would be do some research before-hand, so that you have a list of questions to ask. Dr. Kelley will answer all of them and put your mind at ease.
During treatment, were you treated like a number or a human with Angela Kelley at Aspire Fertility Austin?
Dr. Kelley is very kind and patient with explaining every detail and answering every question. I never felt like she was rushing to get to the next patient. She remembered me and my situation and was very warm every time I saw her. This is different from another doctor in the practice.
Describe the protocols Angela Kelley used in your cycles at Aspire Fertility Austin and their degree of success.
I have low AMH (1.5) and my husband has low sperm count, motility, and shape. Therefore, IVF was our best option. For my first retrieval, I did a Lupron lead in + Microgestin birth control. There was a mix up on how long I was supposed to take BC, so I had to push my cycle out a month. Then when we started back, I had two lead follicles at my baseline, so we had to continue Lupron for a few days. Then I started a Gonal-F (300 daily) and Menopur (150 daily) protocol for about 10-12 days. Dr. Kelley retrieved 7 eggs but only 2 were mature and produced 1 emryo that made it to Day 6 blast and tested PGS Normal. For the second cycle, Dr. Kelley suggested we add a couple of days on stims to give the eggs more time to mature and we also added Omnitrope (25 units daily) to help with egg quality. This time we got 7 follicles, 5 were mature and 3 made it to blast. We got 1 PGS normal embryo, 1 low mosaic, and 1 abornormal.
Describe your experience with your nurse at Aspire Fertility Austin. (Assigned nurse: Morgan Weaver)
I loved working with Morgan. She was always available and prompt to get back to me with any questions I had. My only issue with Morgan was that we had a mix up on how long I was supposed to take Birth Control, which caused me a month delay in my cycle. Better communication and extra explanation on the timing/making sure I understood the ramifications if we messed up would have been helpful here.
Describe your experience with Aspire Fertility Austin.
Pros: All female staff including doctors and nurses. I love Dr. Kelley & Dr. Crawford - they are both very compassionate and knowledgeable. Dr. Crawford is wildly popular in the instagram community. Cons: Dr. Skillern is the most tenured doctor there, but she has a terrible bedside manner. I always felt like a number at the meat counter when she was doing my monitoring appointments. Another con is that they have a schedule between the three doctors for monitoring, so I only saw Dr. Kelley (my doctor) a couple of times before my retrieval. By far my BIGGEST issue with Aspire Fertility is the way they have handled COVID-19. MY assumption is that because they are part of a large network (Prelude), my clinic doesn't have a tone of control over their response. While they squeezed my second retrieval in, we had to bump it up a couple of days. This was concerning as my first retrieval was too quick and we only had 2/7 eggs mature. Since then, they have been closed to all treatments, while the other big clinic in Austin (Texas Fertility Center) remains open for business. Like I said, I blame this response on being part of a large conglomerate and the cowardness of Aspire's legal team. If I had known this would have been their response to the pandemic, I would not have sought treatment here in the first place, as I have now had my embryo transfer put on hold for a month and am still waiting.
Describe your experience with your monitoring appointments at Aspire Fertility Austin.
Monitoring was between 7-9 am. That worked well with my schedule because I could go in before work. I generally had to wait, which was annoying. The other negative I had was that I rarely saw my doctor, as each of the three doctors rotated on a schedule. I think this is a miss. One of the three doctors, Dr. Skillern, definitely made you feel like a number at the deli counter and I had to stop her from leaving before I could ask her questions.
Describe the costs associated with your care under Angela Kelley at Aspire Fertility Austin.
I use Progyny insurance, so I'm unsure of the out of pocket costs. I did have Aspire quote me on an additional cycle if we needed to do a third egg retrieval. I don't have itemized costs yet, but the total for an egg retrieval cycle with all monitoring, genetic testing, assisted hatching, anesthesia, ICSI, and cryopreservation for a year was $17,999. Meds are an additional $5-6k.
Describe Angela Kelley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Fertility Austin.
Dr. Kelley and the other two physicians at Aspire lead with eSET. I agree with this approach.
What specific things went wrong at Aspire Fertility Austin?
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at Aspire Fertility Austin.
I already mentioned them - we had the miscommunication on the number of days that I was supposed to take birth control. This cost me 2 weeks of Lupron and an additional month.
8
Doctor
Angela Kelley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Aspire Fertility Austin
Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Consult
9
10
Age 34 - 35
Diminished Ovarian Reserve
Other
Income $100K - $199K
Lawyer
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kelley has a very sweet and kind demeanor but is also very clearly knowledgeable. She is able to deliver hard information gently and educate you on what's happening with your body in a way that makes sense and is easy to understand...As of now, I have only gone through the diagnosis and decision making process with Dr. Kelley and will be starting treatment soon. Dr. Kelley had to deliver very unexpected news to me and handled it with great care. I had no experience with fertility issues and she was very helpful in explaining my status and my options and was very understanding on where I was emotionally. Additionally, Dr. Kelley was awesome at responding to me and my emails filled with additional questions and/or concerns.
Morgan [nurse at Aspire Fertility] was great. She instructed my IVF class and took her time to ensure I understood everything I am going to have to do. She responds incredibly quickly to email and phone calls and has been a pleasure to work with...Aspire has been great. It has been easy to schedule appointments, the entire team has been great at communicating, setting expectations, and just helpful in every aspect. The clinic itself is very clean and comfortable...Dr. Kelley has a very sweet and kind demeanor but is also very clearly knowledgeable. She is able to deliver hard information gently and educate you on what's happening with your body in a way that makes sense and is easy to understand.
How was your experience with Angela Kelley at Aspire Fertility Austin?
As of now, I have only gone through the diagnosis and decision making process with Dr. Kelley and will be starting treatment soon. Dr. Kelley had to deliver very unexpected news to me and handled it with great care. I had no experience with fertility issues and she was very helpful in explaining my status and my options and was very understanding on where I was emotionally. Additionally, Dr. Kelley was awesome at responding to me and my emails filled with additional questions and/or concerns.
During treatment, were you treated like a number or a human with Angela Kelley at Aspire Fertility Austin?
Dr. Kelley has a very sweet and kind demeanor but is also very clearly knowledgeable. She is able to deliver hard information gently and educate you on what's happening with your body in a way that makes sense and is easy to understand.
Describe your experience with your nurse at Aspire Fertility Austin. (Assigned nurse: Morgan Weaver )
Morgan was great. She instructed my IVF class and took her time to ensure I understood everything I am going to have to do. She responds incredibly quickly to email and phone calls and has been a pleasure to work with.
Describe your experience with Aspire Fertility Austin.
Aspire has been great. It has been easy to schedule appointments, the entire team has been great at communicating, setting expectations, and just helpful in every aspect. The clinic itself is very clean and comfortable.
9
Doctor
Angela Kelley
Humanity
Communication
Frequency Seen
Compassion
Explained risks
10
Clinic
Aspire Fertility Austin
Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 38
Diminished Ovarian Reserve
European
Income $100K - $199K
Marketer or PR
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Angela Kelley] is very compassionate and caring. She was always very patient and would answer all of my questions. She asked personal & sincere questions like "How was your weekend?" and "How are you feeling?" I can tell that she really & truly cares...I felt very comfortable, relaxed with her. I have diminished ovarian reserve and she was very clear about the expectations. Each time, I felt very well-guided, and that there were no surprises ahead. Plus, she is just a very pleasant and nice person.
[The nurse at Aspire Fertility is] Very kind and very easy to understand. She is very organized and responsive to emails...Very short wait times. Very compassionate people, from the moment of check-in to check-out. Parking was easy to accessible - and free! Dr. Prokai did some of my scans and he was SO nice and personable as well. He and Dr. Kelley are truly a dream team and their staff is so wonderful! They are on-top of everything; the follow-up is really great.
How was your experience with Angela Kelley at Aspire Fertility Austin?
I felt very comfortable, relaxed with her. I have diminished ovarian reserve and she was very clear about the expectations. Each time, I felt very well-guided, and that there were no surprises ahead. Plus, she is just a very pleasant and nice person.
During treatment, were you treated like a number or a human with Angela Kelley at Aspire Fertility Austin?
She is very compassionate and caring. She was always very patient and would answer all of my questions. She asked personal & sincere questions like "How was your weekend?" and "How are you feeling?" I can tell that she really & truly cares. <3
Describe your experience with your nurse at Aspire Fertility Austin. (Assigned nurse: Morgan)
Very kind and very easy to understand. She is very organized and responsive to emails.
Describe your experience with Aspire Fertility Austin.
Very short wait times. Very compassionate people, from the moment of check-in to check-out. Parking was easy to accessible - and free! Dr. Prokai did some of my scans and he was SO nice and personable as well. He and Dr. Kelley are truly a dream team and their staff is so wonderful! They are on-top of everything; the follow-up is really great.
Describe the costs associated with your care under Angela Kelley at Aspire Fertility Austin.
I have Stork Fertility so the cycle was covered through insurance.
10
Doctor
Angela Kelley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aspire Fertility Austin
Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 33
1 Fertility Medications
Anovulation
PCOS
East Asian
Income $200K - $499K
Doctor
Strongly Recommends
Strongly Recommends
Successful
[Dr. Angela Kelley] listened to the difficulties we were going through. She evaluated my old records and paid attention to the details. She discussed what treatment options were available and the risks/benefits of each and success rate of each. We felt like we had a clear plan and knew what to expect. Luckily for us, it only took one cycle of Femara for us to become pregnant and have our healthy daughter!...Femara 5 mg Day 3-7, with ultrasound monitoring, and then HCG trigger shot and timed intercourse... listened to my story to get a full picture of what my husband and I were going through.
Good access to the clinic [Aspire Fertility]. The team communicated well. Professional environment...Femara 5 mg Day 3-7, with ultrasound monitoring, and then HCG trigger shot and timed intercourse...Dr. Kelley listened to the difficulties we were going through. She evaluated my old records and paid attention to the details. She discussed what treatment options were available and the risks/benefits of each and success rate of each. We felt like we had a clear plan and knew what to expect. Luckily for us, it only took one cycle of Femara for us to become pregnant and have our healthy daughter!
How was your experience with Angela Kelley at Aspire Fertility Austin?
Dr. Kelley listened to the difficulties we were going through. She evaluated my old records and paid attention to the details. She discussed what treatment options were available and the risks/benefits of each and success rate of each. We felt like we had a clear plan and knew what to expect. Luckily for us, it only took one cycle of Femara for us to become pregnant and have our healthy daughter!
During treatment, were you treated like a number or a human with Angela Kelley at Aspire Fertility Austin?
Dr. Kelley listened to my story to get a full picture of what my husband and I were going through.
Describe the protocols Angela Kelley used in your cycles at Aspire Fertility Austin and their degree of success.
Femara 5 mg Day 3-7, with ultrasound monitoring, and then HCG trigger shot and timed intercourse.
Describe your experience with Aspire Fertility Austin.
Good access to the clinic. The team communicated well. Professional environment.
10
Doctor
Angela Kelley
Humanity
Communication
Frequency Seen
Compassion
Explained risks
10
Clinic
Aspire Fertility Austin
Austin
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
10
10
Age 38 - 40
5 IUI
Diminished Ovarian Reserve
Unexplained
Other
Income $50K - $99K
Accountant
Strongly Recommends
Strongly Recommends
Successful
I had emergency surgery due to an ectopic pregnancy, she personally checked on me and called. It was such a difficult moment, yet I couldn't have asked for better care and support. We met to discuss how I felt and come up with a future plan...Dr. Kelley is incredibly caring, has wonderful bedside manner and I'm grateful to have her as my doctor..
Everyone is caring and compassionate. They always take the time to answer questions, yet appointments are timely and scheduling is quick. The staff is informative and you will still be in and out of the clinic fairly soon...[the Aspire Fertility nurse] typically calls the same day with blood work results and even quicker with questions during treatment, cycles.
How was your experience with Angela Kelley at Aspire Fertility Austin?
I had emergency surgery due to an ectopic pregnancy, she personally checked on me and called. It was such a difficult moment, yet I couldn't have asked for better care and support. We met to discuss how I felt and come up with a future plan.
During treatment, were you treated like a number or a human with Angela Kelley at Aspire Fertility Austin?
She's amazing! Dr. Kelley is incredibly caring, has wonderful bedside manner and I'm grateful to have her as my doctor.
Describe your experience with your nurse at Aspire Fertility Austin. (Assigned nurse: Grace)
She typically calls the same day with blood work results and even quicker with questions during treatment, cycles.
Describe your experience with Aspire Fertility Austin.
Everyone is caring and compassionate. They always take the time to answer questions, yet appointments are timely and scheduling is quick. The staff is informative and you will still be in and out of the clinic fairly soon.
10
Doctor
Angela Kelley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aspire Fertility Austin
Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources