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Angeline Beltsos

Kindbody - Chicago (formerly Vios Fertility Institute)

Rated 8.3
Strongly recommend: 68%Neutral: 17%Don't recommend: 15%8.3
68% strongly recommend
32 reviews
Humanity
8.6
8.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.3
8.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.5
5.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Michigan State
Residency
Loyola
Fellowship
Washington U - St. Louis

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Angeline Beltsos works in 1 office at

Kindbody - Chicago (formerly Vios Fertility Institute)
Rated 7.8
Strongly recommend: 59%Neutral: 20%Don't recommend: 20%7.8

Explore Clinic
Chicago - West Loop
333 S. Desplaines
Chicago, IL 60661
773-435-9029
Angeline Beltsos works at

Kindbody - Detroit
Rated 9
Strongly recommend: 68%Neutral: 32%9

Explore Clinic
Detroit
26400 W 12 Mile Rd
Southfield, MI 48034
248-780-2070

32 patient reviews

Most Recent
Strongly Recommend
68%
Neutral
17%
Don't Recommend
15%
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 39
European
Income $500K+
Consultant
Only Doc Seen
IVF With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr Beltsos is an expert. However, often with such extreme expertise a doctors bedside manner decreases. That's not the case for Dr Beltsos. She's warm, caring, understanding and able to cater her delivery of information to our knowledge needs. She takes the time to ensure we have every opportunity to ask questions and are clear on next steps...able to cater her delivery of information to our level of knowledge. We often come prepared with many questions, having done our research, and she's extremely knowledgable in providing us with answers.
Kindbody is large and sometimes its hard to feel like just another patient. However, with scale comes benefits like expertise and access which was import for us. As they go through their merger they're ironing out the process which I'm sure will improve over time. Throughout they've been very open to feedback to help them improve the efficiency of their process...[nurse] Bre went above and beyond to support us and facilitate our egg donation process. She was extremely proactive in her communication and made every effort to help us to keep the process moving without delay. She has also been a great emotional support throughout. We were faced with a challenging Egg Donor Agency relationship and with Bre’s help we were able to remove the agency from the equation and deal directly with the egg donor to achieve a positive outcome.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr Beltsos is an expert. However, often with such extreme expertise a doctors bedside manner decreases. That's not the case for Dr Beltsos. She's warm, caring, understanding and able to cater her delivery of information to our knowledge needs. She takes the time to ensure we have every opportunity to ask questions and are clear on next steps.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Be prepared, do your homework and come with your questions. Knowledge is powerful in helping build understanding and manage the unknowns in this process.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Angie has a very warm bedside manner and is able to cater her delivery of information to our level of knowledge. We often come prepared with many questions, having done our research, and she's extremely knowledgable in providing us with answers.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Breanna Jaeger)
Bre went above and beyond to support us and facilitate our egg donation process. She was extremely proactive in her communication and made every effort to help us to keep the process moving without delay. She has also been a great emotional support throughout. We were faced with a challenging Egg Donor Agency relationship and with Bre’s help we were able to remove the agency from the equation and deal directly with the egg donor to achieve a positive outcome.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Kindbody is large and sometimes its hard to feel like just another patient. However, with scale comes benefits like expertise and access which was import for us. As they go through their merger they're ironing out the process which I'm sure will improve over time. Throughout they've been very open to feedback to help them improve the efficiency of their process.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - West Loop
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
0
NPS
0
Age 36 - 38
1 IVF
Anovulation
Male Factor
PCOS
European
Income $200K - $499K
Teacher
1st of 3 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
When I pushed for evidence base to guide future treatments, Dr Beltos had an intern do a research study. The idea that she was so ill informed caused me to lose faith in the science of the choices made by this doctor and the practice...If you would like a doctor who is very caring and gives a good “listening face” and does appear to emotionally care, she’s your lady. If you’d like actual science and information and personalized care, seek elsewhere.
I felt like if you had zero complications, you’d be fine. If you had any complications, they [Kindbody] were baffled and just used the same protocols. And, when issues do arise, the entire office (whether doctor or nurses) handles it poorly with poor communication...I felt like a number due to the medical protocols designed. My body reacted very unusually and instead of making adaptions, their typical protocol was followed as if I were reacting exactly the same as all other women.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
My experience as a patient is that I was spoken to constantly in extremely positive metaphors and when reality didn’t go well I was informed “well we just keep trying” as if actually examining why things didn’t go well was a waste of time. When I pushed for evidence base to guide future treatments, Dr Beltos had an intern do a research study. The idea that she was so ill informed caused me to lose faith in the science of the choices made by this doctor and the practice.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
If you would like a doctor who is very caring and gives a good “listening face” and does appear to emotionally care, she’s your lady. If you’d like actual science and information and personalized care, seek elsewhere.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
I felt like a number due to the medical protocols designed. My body reacted very unusually and instead of making adaptions, their typical protocol was followed as if I were reacting exactly the same as all other women.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
It’s really hard for me to remember everything I was on, but after leaving Vios I met with 4 separate ivf doctors across Chicago and explained all the medicines I was on and each one was utterly shocked at the heavy use of medicine for a healthy 32 year old. I also had ohss quite severely and there was nothing done to prevent this even though the protocol could have been modified or even stopped as it was seen how poorly my body was reacting. I produced 42 eggs for retrieval (I was told it was their second highest record at that time…) and then when I later had embryos pgs tested after two failed transfers, all embryos did not survive the thaw. Instead of being called by a doctor in this highly unusual circumstance, I was called by a nurse for payment information. I do not have medical faith in their embryo storage or their ability to treat women as individuals. The reaction my body has was severe and at no time in the process was I informed of the risks.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Nurses tried but they got confused all the time and often provided contradictory information.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths - the sell Weaknesses - treating women as individuals with unique medical needs and using research to support decisions. I’ve discussed my personal experience at length and feel like I was merely assured if we tried hard enough it would be fine. I have a hard time believing someone who never mentioned (and had to have an intern provide) research regarding pcos and ohss, both very common for women. I felt like if you had zero complications, you’d be fine. If you had any complications, they were baffled and just used the same protocols. And, when issues do arise, the entire office (whether doctor or nurses) handles it poorly with poor communication.
Describe your experience with your monitoring appointments at Kindbody - Chicago (formerly Vios Fertility Institute).
I would wait upwards of 2 hours to be seen.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I did one cycle out of pocket which was around 12k. Insurance covered most of my second cycle.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
They let you do whatever you want.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
I had 12 frozen embryos that were pgs tested died. And, I was informed by a nurse asking me for more money. I had to irately complain that I’d like some kind of information in order to even know why this happened. And, sadly, now that I did my own research and met with 4 separate ivf doctors in Chicago for additional opinions and to switch clinics, I know that the protocol she put me out contributed to this with current research to support that such heavy egg production as myself (42 retrieved at ivf) usually doesn’t produce viable embryos. None of this information was communicated in any way. If anything, they kept telling me how lucky I was to have so many.
0
Doctor
Angeline Beltsos
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
1 of 5
0
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 41 - 42
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
Sales Representative
3rd of 3 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Such a caring doctor [Dr. Angeline Beltsos] who really wants to help. Great bedside manner and talks to you as a person not just another patient. She went above and beyond for me on an insurance matter that I had no joy in sorting out. She made it happen for me and we even made a short video to thank the insurance company.
The front desk girls [at Vios] would always try to get me an appointment at a time that suited me and I really appreciated this. Billing is an issue and i repeatedly sent emails that went unanswered which is unacceptable. Yet when they want their money they each out all the time! My advice to anyone going to any new clinic is always keep on top of your Care and what’s going on. Be your own advocate. Ask lots and lots of questions and have your nurse explain things if you are unsure. The portal service is 95% well run, again just keep on at them for answers. All nurses I dealt with were all pleasant and informative. Always know what the plan is and keep up to date with all your meds.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Such a caring doctor who really wants to help. Great bedside manner and talks to you as a person not just another patient. She went above and beyond for me on an insurance matter that I had no joy in sorting out. She made it happen for me and we even made a short video to thank the insurance company.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Be prepared to talk a lot of the time with her nurse practitioners. A lot of the time I spent more time with them then just re capped with the doctor.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Angie really cares for her patients and I was no exception. She went above and beyond to advocate on my behalf. She gave out her cell number and told me to to hesitate in calling her.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
1st retrieval we started mid cycle which unfortunately had to be cancelled due to poor response. I brought up concerns with starting mid cycle and she took this on board. Next time we primed with testosterone patches almost 1 month. During stims which are very high doses of gonal f to start with (475iu for first few days) we also included omnitrope, 25 units I think. That retrieval was my best, 3 retrieved, all mature and 1 to blast. Second cycle we primed with omnitrope for around 1/2 weeks then same stims again. On paper this was looking like my best cycle. We retrieved 5 eggs, 3 mature and fertilized but no blasts or anything to transfer.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Daniella )
My nurse was Daniella and she was really nice. Gave me info in a timely manner. Sometimes I had to double check some things I felt weren’t right and thankfully I did or mistakes would have occurred. Thankfully I knew what to expect. On the whole I do rate Daniella as a nurse and looked after my Care. Lindsay was my ultrasound tech and she was lovely too. Always told me what the findings were during scans and I found this very beneficial.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The front desk girls would always try to get me an appointment at a time that suited me and I really appreciated this. Billing is an issue and i repeatedly sent emails that went unanswered which is unacceptable. Yet when they want their money they each out all the time! My advice to anyone going to any new clinic is always keep on top of your Care and what’s going on. Be your own advocate. Ask lots and lots of questions and have your nurse explain things if you are unsure. The portal service is 95% well run, again just keep on at them for answers. All nurses I dealt with were all pleasant and informative. Always know what the plan is and keep up to date with all your meds.
Describe your experience with your monitoring appointments at Kindbody - Chicago (formerly Vios Fertility Institute).
Monitoring appointments were always in the Morning and I never had any issues. I was always taken on time for blood and ultrasounds.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I had excellent insurance at the time of treatment so all I paid for was my deductible ($3300) then my treatment was paid for at 80%. Once I hit my oop ($4600) I was covered at 100%.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
I have had to follow up with medication ordering as my rx wasn’t called to the pharmacy. Once i noticed it, it was dealt with. Medication list for after my transfer was wrong as they printed off a previous FET protocol and thankfully i noticed and it was adjusted.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
1 of 5
Frequency Seen
4 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Hoffman Estates
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 41
2 IUI
1 IVF
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Review of
Dr Beltsos is genuine, informative, willing to listen and answers all questions thoroughly. She took a more aggressive approach to my treatment given my age which I appreciated. Dr Beltsos came highly referred by two ex-patients - both successful in conceiving over the age of 40. The only draw back is her accessibility. I tend to see her nurse practitioner more for consults and discussions.
We mainly used the Wicker Park location [of Vios Fertility Inst]. It's bright and welcoming with parking in the back which is a nice bonus. The front desk was always friendly and know who I am when I walk in the door. The only times I had to wait long were Friday mornings and a few times for the doctor. The phlebotomist is wonderful and tries to be gentle given all of the blood draws. The ultrasound techs couldn't be nicer.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr Beltsos is genuine, informative, willing to listen and answers all questions thoroughly. She took a more aggressive approach to my treatment given my age which I appreciated. Dr Beltsos came highly referred by two ex-patients - both successful in conceiving over the age of 40. The only draw back is her accessibility. I tend to see her nurse practitioner more for consults and discussions.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Come prepared with your questions and concerns. She's up to date on the latest ART advancements and willing to work with you to find the right solution. Also know her presence is somewhat limited so you'll be working more directly with her nursing team.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
The one-on-one attention I receive from the nurse practitioner, nurses, ultrasound techs and front desk is outstanding. Most of them know me by name and seem knowledgable about where I am in my treatment. When I do see Dr Beltsos in person, she is always very warm and attentive.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I went through 2 IUI cycles with Letrozole. I've done 1 egg retrieval with a combination of Gonal F, Menopur, Omnitrope, Dexamethasone and Cetrotide. Assuming due to my age, she starts the doses high and then tapers off based on the ultrasound monitoring results. Out of 12 follicles, we got 7 eggs, 5 mature, 3 fertilized and made it to blastos. Currently awaiting PGS testing results.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
The nursing staff at Vios is amazing. They are understanding, helpful and willing to answer any questions - big or small. And I asked a lot of questions. The only challenge is sometimes my information was a bit disorganized. Certain documents were not found in the system when we had submitted them multiple times. Also, a few times I left messages and didn't get a response until the next day. However, if it was urgent, I always called back and got someone on the line.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
We mainly used the Wicker Park location. It's bright and welcoming with parking in the back which is a nice bonus. The front desk was always friendly and know who I am when I walk in the door. The only times I had to wait long were Friday mornings and a few times for the doctor. The phlebotomist is wonderful and tries to be gentle given all of the blood draws. The ultrasound techs couldn't be nicer.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
My insurance covered a majority of the costs so I'm not sure about the details.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
The only complaint is they seemed to be a bit disorganized when it came to previous health documents. They are switching portal systems so that could be the cause or at least a solution.
8
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
0
Age 30 - 33
3 IUI
1 IVF
Male Factor
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Doesn't Recommend
Successful
Review of
Dr Beltsos is truly a Doctor who believes in the power of positive attitude. She is incredibly smart and also explains everything so that the process seems straightforward. She has loved on us during our setbacks and celebrated our victory. She is the doctor I tell everyone to go see. ... She smiles, hugs you, and tells you that you are beautiful. She’s been through the process so she knows what it’s like.
Vios is mainly downtown but the outer offices are convenient for bloodwork, monitoring appointment and smaller procedures that don’t have to take place downtown Chicago at their IVF lab. I love that they now offer acupuncture on transfer days. ... sometimes I’ve run into issues with the billing department acting very rude. Sometimes a little softness is needed when people are paying THOUSANDS of dollars out of pocket.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr Beltsos is truly a Doctor who believes in the power of positive attitude. She is incredibly smart and also explains everything so that the process seems straightforward. She has loved on us during our setbacks and celebrated our victory. She is the doctor I tell everyone to go see.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Go now, she’s amazing.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr Beltsos creates a team atmosphere at Vios. She smiles, hugs you, and tells you that you are beautiful. She’s been through the process so she knows what it’s like.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
3 rounds of IUI with clomid per insurance. 1 retrieval. PGS 8 embryos. 4 normal. 1 FET (estrogen patch/PIO/ endometrin) successful in 2016. Uterine polyp removal spring 19, FET 2 canceled due to ovarian cyst, FET 2 take 2 resulted in chemical pregnancy. FET 3 was performed with an immune suppression protocol (Pepcid, prednisone, claritin) failed. Next up is ERA and final FET before another retrieval.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Melissa)
Very compassionate but sometimes forgetful. I had a nurse forget to tell me to step down a dose. I had a nurse wish me a good day after telling me I was having a chemical pregnancy. Before our retrieval I had nurses phrase scheduled appointments like they might not happen but that hasn’t happened in several years at Vios.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Vios is mainly downtown but the outer offices are convenient for bloodwork, monitoring appointment and smaller procedures that don’t have to take place downtown Chicago at their IVF lab. I love that they now offer acupuncture on transfer days. I wish the lab wasn’t directly across the street from a fire station. The office is in general are very comfortable the staff is very friendly for the most part but sometimes I’ve run into issues with the billing department acting very rude. Sometimes a little softness is needed when people are paying THOUSANDS of dollars out of pocket.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
FET $5000, acupuncture $300. Consult $300. Storage of embryos $1500/year
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
It was our choice based on current research
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
When Dr Beltsos left FCI and opened her own practice FCI did not want to comply and send my chart even though I paid the fee and filled out all required forms
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
0
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
10
Age 33 - 34
1 IVF
Unexplained
Latinx
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Beltsos set the tone from consultation by really making me feel like "we" were going to do everything we can to get me pregnant. She was very positive and optimistic about my outcome and straightforward which I truly appreciate. The only issues I had was no follow up from her or anyone else regarding sensitive matters and the timing. ... Overall she is an amazing Dr. I had no real medical problems under her care and she did everything needed to get me pregnant.
[Vios Fertility] Staff greeted us by our names when we walked in the office every time we came in. ... Consultation took 3 hours (45 mins of talking), transfer took 3 hours, one monitoring/lab appointment took an hour and a half. Most of the monitoring ranged from 10-45 min wait when I was the only body in the waiting room too. ...They [nurses] seemed over worked and rushed, this isn't a reflection of the quality of care.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos set the tone from consultation by really making me feel like "we" were going to do everything we can to get me pregnant. She was very positive and optimistic about my outcome and straightforward which I truly appreciate. The only issues I had was no follow up from her or anyone else regarding sensitive matters and the timing. I know a Dr. cannot control unexpected events from occurring during procedures however, leaving patients waiting an hour or an hour and a half is a bit much. Overall she is an amazing Dr. I had no real medical problems under her care and she did everything needed to get me pregnant.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She can talk rather fast so speak up if you need her to slow down or repeat anything
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Staff greeted us by our names when we walked in the office every time we came in.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I started an antagonist protocol after 5 weeks of birth control. My AMH was a bit high so they stimmed me for about 12 days and because I responded as expected to medications, there wasn't any real alterations to the protocol. They just added other medications. I was able to produce enough eggs to freeze for the following month's frozen embryo transfer and save the remaining 3 for future use.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
They seemed over worked and rushed, this isn't a reflection of the quality of care. They still managed to get questions answered and do nurse duties but very quickly if you remembered a question shortly after they were already busy.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
I'm not exactly sure who is at fault with scheduling but most of the appointments I made took a minimum of an hour. Consultation took 3 hours (45 mins of talking), transfer took 3 hours, one monitoring/lab appointment took an hour and a half. Most of the monitoring ranged from 10-45 min wait when I was the only body in the waiting room too. The receptionists seemed to be more compassionate and caring than the nurses were in my opinion. I didn't know all the nurses and can only name a handful of people because their exceptional professionalism stood out.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I have incredible coverage through insurance so a round about amount from beginning to end is about 4-600. Generally medications were covered and all treatment, the only thing we had to pay was copays.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
She didn't recommend more than one unless the grade or quality wasn't super great but thankfully my husband and I make perfect embryos, we just have a hard time getting to that point. So, we only transferred one.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
I can only assume the reason treatments would get confused at times would be because the amount of patients that are being taken on at once. They always clarified everything before moving forward.
9
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
9
NPS
9
Age 32
1 IVF
Male Factor
PCOS
European
Income $100K - $199K
4th of 4 Docs
10 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
With high quality embryos and low maternal age, she [Dr. Beltsos] recommended one single embryo transfer...She was very caring in person and I never really felt rushed with her. She hugs you and is warm. But I only saw her initially, she popped in a consult after PGS results and freezing, and at transfer...You could tell she was stressed at times due to her rapidly growing clinics but it never interferes with my treatment per say. She was not available for my retrieval but was able to do my transfer for me. I saw her beginning and end of treatment but not during any monitoring appointments.
The wicker park office [of Vios Fertility Institute] is calming and nice. The receptionist team always knew who you were and were very professional and responsive. There did tend to be waits for monitoring even when the clinic didn’t appear to be very busy...I had a primary nurse but didn’t always see her. Felt like a saw a lot of nurses but it was tough to keep them straight. All were helpful but never made a strong connection to any. She had a younger APN working there who was very nice and informative. I got to meet with her a few times.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She is warm and compassionate. You could tell she was stressed at times due to her rapidly growing clinics but it never interferes with my treatment per say. She was not available for my retrieval but was able to do my transfer for me. I saw her beginning and end of treatment but not during any monitoring appointments.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Come prepared with your questions.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She was very caring in person and I never really felt rushed with her. She hugs you and is warm. But I only saw her initially, she popped in a consult after PGS results and freezing, and at transfer.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Did antagonist protocol due to overstimming in the past and having a high AMH. Triggered with small amount of hcg and large dose of Lupron. I still got OHSS but not as severe after previous ER with another clinic. Needed to then do frozen transfer.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute).
I had a primary nurse but didn’t always see her. Felt like a saw a lot of nurses but it was tough to keep them straight. All were helpful but never made a strong connection to any. She had a younger APN working there who was very nice and informative. I got to meet with her a few times.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The wicker park office is calming and nice. The receptionist team always knew who you were and were very professional and responsive. There did tend to be waits for monitoring even when the clinic didn’t appear to be very busy.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
Lifetime cap on fertility insurance covered most, did pay out of pocket for some meds. Overall cost probably around $12k
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
With high quality embryos and low maternal age, she recommended one single embryo transfer
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
Obtaining the meds through insurance was difficult at times. The office didn’t precert as they should and at times had to drive the process to get my meds paid for and receive them on time. There were times I had to borrow meds from the clinic as the insurance wasn’t dealt with on time to get them.
9
Doctor
Angeline Beltsos
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 37 - 38
1 IVF
Surrogacy
Unexplained
European
Income $200K - $499K
Sales Representative
3rd of 3 Docs
5 IVF With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
I highly recommend Dr. Beltos. She's super smart, aggressive and incredibly caring! She's a trailblazer in what she'll try and is super up to speed on the latest research.... After 10 transfers with a gestational carrier, and 6 retrievals done by me and a late miscarriage at 16 weeks, I was emotionally exhausted. Dr. Beltsos and team, not only listened to me but were aggressive in treatment and really truly cared about me along the way.
Vios is new and growing rapidly...The office space is really nice and definitely has a calming vibe...My favorite part was that you could meet with the nurses right after labs in a consult room to discuss results and next steps.... I've never felt more taken care of by Dr. Beltsos and staff. They go the extra mile for you, and truly make you feel like you are a part of the team. They are extremely open to your thoughts and opinions
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
I came do Vios at a very vulnerable time in my fertility journey. After 10 transfers with a gestational carrier, and 6 retrievals done by me and a late miscarriage at 16 weeks, I was emotionally exhausted. Dr. Beltsos and team, not only listened to me but were aggressive in treatment and really truly cared about me along the way.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
I highly recommend Dr. Beltos. She's super smart, aggressive and incredibly caring! She's a trailblazer in what she'll try and is super up to speed on the latest research. I tell everyone I talk to in the fertility world to come prepared with questions and she's no different. She will never rush you, the only downside to that is sometimes you have to wait a bit at her office or for phone consults, but I'd rather that, than feel rushed in the critical time you have with the doctor.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
After being a fertility patient for over 6 years (2 years with our first, 4 years trying to conceive a 2nd child), I've never felt more taken care of by Dr. Beltsos and staff. They go the extra mile for you, and truly make you feel like you are a part of the team. They are extremely open to your thoughts and opinions ( I know a lot after being a patient for so long!), and really do care for their patients like no other fertility clinic I've seen.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
IVF: my last 4 cycles have been a bit all over the place so Dr. Beltsos wanted to get really aggressive as she knew my emotional and financial resources to keep going were growing thin. Meds: Primed with estrogen patches and pills, and testerone Lupron for 2 weeks before stimming Follistim (started with a very high dose, 750 for 2 days)...then it went down to 250/150 for the remainder menopur was mixed in half way through gainerelex triggered with ovidrel
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Fran Black)
Fran was amazing! After working with many, many nurses over the years, Fran went so far above and beyond. I knew all along she wanted this to work for us, and I never felt like she was on a workday schedule where I couldn't get her after 5p or on weekends. She was amazing!!!
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Vios is new and growing rapidly. There aren't a ton of locations and the NS office (in Glenview) is only open a few days a week. With that said, I traveled down to wicker park and it wasn't a big deal. The office space is really nice and definitely has a calming vibe to it which is nice when you are getting poked all the time. :) My favorite part was that you could meet with the nurses right after labs in a consult room to discuss results and next steps. Such a nice change of pace from having to wait all day to hear from your nurse!
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
IVF was around $15,000 but that included some costs for screening our surrogate.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
we only had 1 normal after pgs to transfer so we went with 1
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
I had one time where a med wasn't ordered in. While it was an error, Vios had the medicine on hand and gave it to us for free. Working with a gestational carrier, on a few occasions they forgot to update me, but I reminded them and they ironed it out.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2016 - 2018, Successful
NPS
10
NPS
6
Age 39 - 41
2 IUI
5 IVF
Donor Eggs
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Successful
Review of
Dr. Beltsos met with me and my partner to explain everything. She answered all of our questions. She always took the time we needed and never made us feel rushed!...We started with 2 rounds of IUI. These were both unsuccessful. Due to my age and low number of eggs, we proceeded to IVF. Unfortunately, we had multiple unsuccessful rounds of IVF (fresh and frozen transfers). Ultimately, we decided to go with an egg donor. We did a fresh transfer from the egg donor and froze the rest of the embryos...Our doctor believes in helping you achieve one healthy baby, which is what we wanted and achieved.
Vios is great! I definitely felt as though I received more individual attention at Vios ... The nursing staff at Vios is excellent! Some of the nurses are more responsive than others, but after some persistence I was always able to get a response to my inquiries....I appreciated that I could schedule the appointments early (before work)....Dr. Beltsos is amazing! She is extremely intelligent and compassionate. She has excellent bedside manor and sincerely cared about me as her patient. Whenever I had questions or concerns, she addressed them....Dr. Beltsos' practice at Vios has grown substantially
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos is amazing! She is extremely intelligent and compassionate. She has excellent bedside manor and sincerely cared about me as her patient. Whenever I had questions or concerns, she addressed them. I followed her from FCI to Vios because I really liked her and trusted her. Thanks to Dr. Beltsos, we now have a beautiful, healthy baby girl!
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos' practice at Vios has grown substantially because she is very good at what she does.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos met with me and my partner to explain everything. She answered all of our questions. She always took the time we needed and never made us feel rushed!
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
We started with 2 rounds of IUI. These were both unsuccessful. Due to my age and low number of eggs, we proceeded to IVF. Unfortunately, we had multiple unsuccessful rounds of IVF (fresh and frozen transfers). Ultimately, we decided to go with an egg donor. We did a fresh transfer from the egg donor and froze the rest of the embryos. We did PGS testing on the frozen embryos. Although the fresh transfer resulted in a pregnancy, we unfortunately miscarried at 6 weeks. However, since we did PGS testing, we were able to use the best frozen embryo for our next IVF cycle, which resulted in a pregnancy. We gave birth to a healthy baby girl earlier this year.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
The nursing staff at Vios is excellent! Some of the nurses are more responsive than others, but after some persistence I was always able to get a response to my inquiries.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Vios is great! I definitely felt as though I received more individual attention at Vios than at FCI (where I felt more like a number than a patient). However, the Vios clinic has grown substantially since they opened, so I don't know if that has changed.
Describe your experience with your monitoring appointments at Kindbody - Chicago (formerly Vios Fertility Institute).
I appreciated that I could schedule the appointments early (before work).
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I mostly paid co-pays. However, due to all of the appointments, it added up quickly. I reached my out-of-pocket maximum for insurance 2 years in a row.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
Our doctor believes in helping you achieve one healthy baby, which is what we wanted and achieved.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
When I switched from FCI to Vios, I had to follow-up multiple times to get them to send my records to the new clinic and they charged me.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
2017 - 2018, Unknown Success
NPS
9
NPS
N/A
Age 34 - 35
1 IUI
Endometriosis
PCOS
European
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Success w/ Doc Not sure
Review of
Dr. Beltsos is very knowledgeable and smart and warm. She will take the time to sit with you during your initial consultation and also for an IVF Checklist appointment. I also saw her when she did my saline ultrasound. But those are the only 3 times I've seen her and I've been going to the clinic for about 8 months. This may be totally normal because most of the time I'm there is for baseline and ultrasounds. She did diagnose me with endometriosis and PCOS, both of which I had no idea I had.
I love all the nurses [at Vios Fertility Institute], but there's a lot of them and they change every time you're there. There is now a patient portal that they ask you to send messages through. The nurses respond on there, but sometimes multiple nurses will respond to the same question with different answers. This becomes confusing and frustrating when you're trying to find out who called in a medication order and who will be following up on the medications. You will almost always meet with a nurse after your bloodworm and ultrasound and these experiences can vary from very rushed with little explanation as to how you're doing, to very detailed. But they are all very very nice!
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos is very knowledgeable and smart and warm. She will take the time to sit with you during your initial consultation and also for an IVF Checklist appointment. I also saw her when she did my saline ultrasound. But those are the only 3 times I've seen her and I've been going to the clinic for about 8 months. This may be totally normal because most of the time I'm there is for baseline and ultrasounds. She did diagnose me with endometriosis and PCOS, both of which I had no idea I had. I'm very grateful for her knowledge, confidence and convenient locations and ability to know what will work best. She did tell me very early on that IVF would probably be my best bet and I now realize she was right. I took the fertility treatments very slowly and as naturally as possible at first.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Be sure to write questions down ahead of time so you get the most out of your appointments.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
The staff is very warm and remembers me as soon as I walk in. They are all very personable and Dr. Beltsos always has a warm smile even though I know she's very busy.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I did 3 Clomid cycles with 1 IUI. I think I cancelled one because I was afraid and I chose to try naturally for the other. I'm now undergoing IVF and will have egg retrieval soon.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
I love all the nurses, but there's a lot of them and they change every time you're there. There is now a patient portal that they ask you to send messages through. The nurses respond on there, but sometimes multiple nurses will respond to the same question with different answers. This becomes confusing and frustrating when you're trying to find out who called in a medication order and who will be following up on the medications. You will almost always meet with a nurse after your bloodworm and ultrasound and these experiences can vary from very rushed with little explanation as to how you're doing, to very detailed. But they are all very very nice! This might seem silly also, but when they reply to messages on the portal, the grammar is very bad and it makes it look very unprofessional. I've been given instruction on medication changes with abbreviations and spelling errors and all lower case text. :/ This happens to be the norm unfortunately. Maybe a template should be used when replying to patients.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths: cleanliness, location is great, parking is free and usually plentiful Weaknesses: not all phlebotomists check your name and label with blood which I require, communication through the portal is very informal and when lab results are uploaded there is no reference range posted next to them. So you have no idea if the numbers are good, bad, etc. I've seen other fertility sites that explain everything - this practice does not explain where you should be or what your numbers mean. They'll just upload the results and either call or message you with next steps. It would be nice to know where I should be during a certain time in my cycle or treatment. Reference ranges and more educational materials on each step would be a huge help.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
most was insured, except for the cryofreezing of embryos, which was approximately $1200 for initial freezing and $500 each year thereafter for storage.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
The only time this was discussed was during the IVF Checklist meeting which was with another doctor in her practice, Dr. Jeelani. She did say that they only transfer 1 embryo at a time. I appreciate that and didn't press further for why.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
  • Lost results
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
The system for ordering medications for IVF is very stressful and some nurses put a lot of the work on the patient in regards to contacting insurance, etc. Some nurses say they'll handle it. But you don't know which is doing what. As a first time IVF patient it was down to the day before my meds were to start when I finally had to make about 6 phone calls to get my meds ordered. It was very chaotic and poorly run. I think 1 nurse should be assigned the task for certain patients.
9
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
4 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
8
Age 37
1 Embryo Freezing (cancer)
Cancer
Uterine Fibroids
Black or African-American
Income $200K - $499K
Architect
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
Review of
Dr. Beltsos is very personable. She is willing to answer all questions to ensure you understand everything involved in your treatment without making you feel unintelligent....I had limited time to go through one cycle before I had to begin treatment for breast cancer, so we started with the meds to boost egg production once my next menstrual cycle began. Due to the quick start, they were able to provide me with medication that had been donated to me until my insurance processed approvals...I could tell that Dr. Beltsos is very passionate about her field. She seemed very engaged in the process and I feel like she knew my situation intimately. When an issue did come up she called me personally to apologize and work around my schedule to discuss....
Since we were planning to preserve embryos my husband had semen samples that were tested. We didn't immediately receive the results and when I inquired a couple weeks later, we learned that he had a low sperm count and that there were some medications that they were recommending him. By the time we found this out, there were only a few weeks left before egg retrieval to take this medication to try to improve the count...Strengths of the clinic [Vios Fertility] are that there are multiple locations in Illinois, Missouri and Wisconsin so if you are going to use a Gestational carrier your search can be broadened and stick with the same clinic you've built a relationship with
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
I could tell that Dr. Beltsos is very passionate about her field. She seemed very engaged in the process and I feel like she knew my situation intimately. When an issue did come up she called me personally to apologize and work around my schedule to discuss.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Communication is key. Don't be afraid to ask questions. Don't be afraid to push. No matter how great the clinic or doctor, you must advocate for yourself.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos is very personable. She is willing to answer all questions to ensure you understand everything involved in your treatment without making you feel unintelligent.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I had limited time to go through one cycle before I had to begin treatment for breast cancer, so we started with the meds to boost egg production once my next menstrual cycle began. Due to the quick start, they were able to provide me with medication that had been donated to me until my insurance processed approvals. I was at the clinic at least weekly for blood work and ultrasound to monitor progress and for Dr. Beltsos to monitor how well my ovaries we're responding to the medication schedule. Due to the positive response my body had to the meds, I have mature eggs ready sooner than anticipated and Dr. Beltsos shifted my egg retrieval date from a week day to a Sunday morning.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Every nurse I have encountered at the clinic was very nice, professional, and compassionate. However, communication outside of the clinic (telephone or email) is somewhat challenging. But it seems they are working to correct this issue as they now have a coordinator.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths of the clinic are that there are multiple locations in Illinois, Missouri and Wisconsin so if you are going to use a Gestational carrier your search can be broadened and stick with the same clinic you've built a relationship with. There are also multiple locations in the Chicago area which is sometimes a disadvantage because you're limited to making appointments with your particular doctor based on what office they are in on a given day, unless you want to chase your doctor around to the various locations.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
My insurance covers IVF but the billing showed the costs to be about $12,000. However, they do offer a great discount for those going through this due to a cancer diagnosis if insurance will not cover it.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
We have not done an embryo transfer yet, but the doctor's position is that SET is typically best.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call with results
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
Since we were planning to preserve embryos my husband had semen samples that were tested. We didn't immediately receive the results and when I inquired a couple weeks later, we learned that he had a low sperm count and that there were some medications that they were recommending him. By the time we found this out, there were only a few weeks left before egg retrieval to take this medication to try to improve the count.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 38
1 Egg Freezing
2 Embryo Freezing
Anovulation
Male Factor
PCOS
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Beltsos is a darling! She was thoughtful, attentive, personalized my care, remembered my and my partner's names, called or texted me with important results/updates, and always made me feel like she was fully present with me when we spoke... Whenever there was "big news" to discuss, she discussed it with me personally. I never felt like a number, even though she has a LOT of patients in her clinic. She really is an amazing provider - and so very knowledgeable and experienced.
I had an issue [with Vios Fertility] where the wrong medications were sent to my specialty pharmacy, so I ran out of one of my medications for a day during a cycle. The clinic was able to get me a dose so I only missed one while I was waiting for the shipment...The nursing staff are compassionate, knowledgeable, and attentive. They speak with patients at each appointment, can be reached by text or portal, and are always eager to answer questions and concerns.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos is warm, welcoming, and attentive - she is always so approachable! She was clear about risks and expectations, listened to my goals and addressed my concerns, and always explained things in ways that made sense. Whenever there was "big news" to discuss, she discussed it with me personally. I never felt like a number, even though she has a LOT of patients in her clinic. She really is an amazing provider - and so very knowledgeable and experienced.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Honestly, my advise in regards to Dr. Beltsos personally is to go with an open heart, listening ears, and have faith... and you won't be disappointed. About Fertility treatments in general: Use your employee FSA for deductibles and co-payments, since you'll easily use it up with frequent monitoring appointments and procedure deductibles. The clinic has amazing staff that can explain insurance coverage and billing, as well as offer insight into assistance programs.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos is a darling! She was thoughtful, attentive, personalized my care, remembered my and my partner's names, called or texted me with important results/updates, and always made me feel like she was fully present with me when we spoke.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Egg retrievals: Labs and U/S are done at baseline, and every 2-3 days. Methylprednisolone and doxycycline, follistimAQ (FSH), Menopur (FSH/LH) for stimulation, ganirelix for preventing ovulation, Lupron trigger for PCOS (like myself), Pregnyl/ HcG for folks not at high risk for hyperstimulation. I was advised against fresh transfer because I overstimulated each cycle. 40 eggs were retrieved and 33 preserved on my first retrieval; however, my second cycle which was planned for embryo preservation yielded much fewer follicles and poorer egg quality (16 retrieved, 12 were mature, 10 fertilized, 2 resulted in blastocysts). I was advised to add myo-inositol and CoQ10 for egg quality on my last cycle of COH. On the third (and hopefully last) retrieval for embryo preservation, 25 eggs were retrieved, 20 were mature, 16 fertilized, and we are still awaiting the final count for blastocysts. Timed Intercourse: Clomid, then follistim and pregnyl trigger when I wasn't responsive to Clomid alone. U/S monitoring was used to confirm follicle maturation and ovulation.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
The nursing staff are compassionate, knowledgeable, and attentive. They speak with patients at each appointment, can be reached by text or portal, and are always eager to answer questions and concerns.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The clinic has multiple locations which are clean, welcoming, and the staff are top-notch. There is parking at some (but not all) of the locations. The staff - from the front desk to the admin staff to U/S techs and lab team are professional and friendly. I always felt like a person and never a number.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I was fortunate that my insurance covered much of the costs once I met my out-of-pocket expense and deductible. Without insurance, I would never have been able to afford my care. Honestly, it was costly even WITH coverage.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
Unsure.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
I had some conflicting instructions during my first cycle due to confusion over my doing retrieval for egg preservation and ability to retain my IUD. Genetic screening wasn't done earlier in process and became a concern in the middle of a retrieval for embryo preservation after I tested positive for CF. I had an issue where the wrong medications were sent to my specialty pharmacy, so I ran out of one of my medications for a day during a cycle. The clinic was able to get me a dose so I only missed one while I was waiting for the shipment.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
NPS
0
NPS
8
Age 31 - 33
4 IUI
3 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Review of
She [Dr. Angeline Beltsos] never really seemed that concerned that I had so many failed cycles when in treatment with her, and the only change in treatment approach was slight tweaks to stimulating drug doses...The initial strategy was just to increase the amount of progesterone in my body as I came into treatment with a couple chemical pregnancies under my belt. It started with Clomid and timed intercourse, then adding oral progesterone after 2 cycles, then adding IUI after one cycle. Three IUI cycles with Clomid and progesterone support, then FSH injectables added into the mix for the 4th IUI cycle. All resulting in negative betas. IVF was next. The first cycle was Antagonist protocol which yielded a whopping 4 eggs. Two day 3 embryos transferred, leading to a negative test. The later 2 IVF cycles were Lupro
I felt fairly regularly like my treatment wasn't individualized. There were a number of occasions where I obviously confused with another patients (one phone consult started "I heard about your bad news (test results)" when I hadn't yet had my test done, it was scheduled for the following day). Nurses [at FCI] would assume I was taking drugs that I wasn't medically cleared to take. I had to self-advocate a lot.
How was your experience with Angeline Beltsos at Fertility Centers of Illinois?
Dr. Beltsos is very sweet, almost to an in-genuine level. My consult appointments were generally pretty useless. They just involved her going over the results of my previous cycle, which I was well aware of, and then making a plan for the next cycle, which was usually changed, unbeknownst to me, and communicated via one of her nurses once the next cycle had started. She never really seemed that concerned that I had so many failed cycles when in treatment with her, and the only change in treatment approach was slight tweaks to stimulating drug doses. She also had a revolving door of nurses which was was concerning (how hard was she to work for?), not to mention, since the nurses were the medical professionals I regularly dealt with, it felt like I was constantly having to acclimate myself with those whom I was working with.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Fertility Centers of Illinois?
You will have to self-advocate. Keep your own records of everything and don't be afraid to ask questions if your treatment plan doesn't seem quite right.
During treatment, were you treated like a number or a human with Angeline Beltsos at Fertility Centers of Illinois?
I felt fairly regularly like my treatment wasn't individualized. There were a number of occasions where I obviously confused with another patients (one phone consult started "I heard about your bad news (test results)" when I hadn't yet had my test done, it was scheduled for the following day). Nurses would assume I was taking drugs that I wasn't medically cleared to take. I had to self-advocate a lot.
Describe the protocols Angeline Beltsos used in your cycles at Fertility Centers of Illinois and their degree of success.
The initial strategy was just to increase the amount of progesterone in my body as I came into treatment with a couple chemical pregnancies under my belt. It started with Clomid and timed intercourse, then adding oral progesterone after 2 cycles, then adding IUI after one cycle. Three IUI cycles with Clomid and progesterone support, then FSH injectables added into the mix for the 4th IUI cycle. All resulting in negative betas. IVF was next. The first cycle was Antagonist protocol which yielded a whopping 4 eggs. Two day 3 embryos transferred, leading to a negative test. The later 2 IVF cycles were Lupron Microflare protocols which were more successful, but still lacked the outcome which we were hoping for.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Betsy)
Dr. Beltsos had many nurses while I was under her care. It started with Fran and Jen. They were awesome, but soon transferred to a different department in FCI. Then there was Emily and Jessica, Emily is perfectly nice and on top of things, but was never my main nurse, Jessica left suddenly and was replaced by Betsy. Betsy was awesome and always there if I needed a question answered. She transferred to a different doctor at FCI after my second IVF cycle. Since then I've not really had a nurse that seemed as though she was assigned to me.
Describe your experience with Fertility Centers of Illinois.
This is a big clinic with a lot of patients. It's a pretty well-oiled machine. I'm easily able to get in and out for monitoring in the morning and get to work on time. Being a big clinic though it can feel impersonal, but I've managed to build relationships with the staff, so it doesn't feel that way anymore.
Describe your experience with your monitoring appointments at Fertility Centers of Illinois.
Monitoring appointments are so easy. They have early hours and you're normally in and out in under an hour. You start in a main waiting room, are called back in groups to the ultrasound waiting room and, after ultrasound, you go to the lab waiting room, then get your blood drawn, and go on your merry way. If you need to speak to a nurse, the phlebotomist can normally flag one down for you too. No issues.
Describe the costs associated with your care under Angeline Beltsos at Fertility Centers of Illinois.
Thankfully I have very good insurance and state-mandated fertility coverage. Out of pockets costs were comparatively minimal (Freezing fees- $1200, biopsy fees- $2200, and prescription meds.)
What specific things went wrong at Fertility Centers of Illinois?
  • Lost appointments
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Fertility Centers of Illinois.
On occasion, lab orders have not been filed for tests that aren't the regular hormone panel (like when I had to have my prolactin rechecked, I had to tell the phlebotomist, who had to remind the nurse). I've been scheduled for ultrasound when all I needed was labwork, or vice versa. And people keep talking about putting me on lovenox when I shouldn't be on any blood thinners. They aren't a big deal when you're used to being your own advocate, but I can see some people not asking questions about their treatment and having a different outcome. The lack of communication about protocol changes was my biggest issue with Dr. Beltsos. I brought it up to her that I wasn't happy that she had changed my protocol after our consult and failed to communicate the changes, or the rational behind it, with me. She did not react professionally to my criticism.
0
Doctor
Angeline Beltsos
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
8
Clinic
Fertility Centers of Illinois
Chicago/River North
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Review of
2013 - 2014, 9 Eggs Frozen
NPS
5
NPS
8
Age 32 - 33
1 Egg Freezing
European
Income $100K - $199K
Investment Banker
Only Doc Seen
Doesn't Recommend
Neutral
Successful
Review of
Dr. Beltsos was a great doctor; however, I only interacted with her on my first and last appointment - so I interacted with her as a counselor, not a performing doctor....I told Dr. B I wanted candid, direct, non-emotional information/guidance - she adjusted her more sympathetic bedside manner to provide this to me....you will feel like a number in the sense you will primarily be interacting with nursing and admin staff, not your doctor. The nursing staff is excellent, so you will be in good hands, but it is helpful to have this expectation set from the beginning.
I was not given good enough guidance and instruction on what to do with the many at home tasks I had to complete (mixing medicine and injecting it). After I brought these problems to the clinic's [FCI] attention, they immediately provided me with support to correct them, took steps to adjust their larger program to incorporate the feedback I provided, and gave me a discount on my procedure. Due to the way in which they immediately and comprehensively course-corrected my experience, I recommend working with this clinic again.
How was your experience with Angeline Beltsos at Fertility Centers of Illinois?
Dr. Beltsos was a great doctor; however, I only interacted with her on my first and last appointment - so I interacted with her as a counselor, not a performing doctor. I interacted with nursing and admin staff 99% of the time and I was not given good enough guidance and instruction on what to do with the many at home tasks I had to complete (mixing medicine and injecting it). After I brought these problems to the clinic's attention, they immediately provided me with support to correct them, took steps to adjust their larger program to incorporate the feedback I provided, and gave me a discount on my procedure. Due to the way in which they immediately and comprehensively course-corrected my experience, I recommend working with this clinic again. However, patients should recognize this is a big business, and no matter which clinic/doctor you use you will feel like a number in the sense you will primarily be interacting with nursing and admin staff, not your doctor. The nursing staff is excellent, so you will be in good hands, but it is helpful to have this expectation set from the beginning.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Fertility Centers of Illinois?
However, patients should recognize this is a big business, and no matter which clinic/doctor you use you will feel like a number in the sense you will primarily be interacting with nursing and admin staff, not your doctor. The nursing staff is excellent, so you will be in good hands, but it is helpful to have this expectation set from the beginning.
During treatment, were you treated like a number or a human with Angeline Beltsos at Fertility Centers of Illinois?
I told Dr. B I wanted candid, direct, non-emotional information/guidance - she adjusted her more sympathetic bedside manner to provide this to me.
Describe the protocols Angeline Beltsos used in your cycles at Fertility Centers of Illinois and their degree of success.
I cannot recall this information
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Fran and Jen)
I interacted with nursing and admin staff 99% of the time and I was not given good enough guidance and instruction on what to do with the many at home tasks I had to complete (mixing medicine and injecting it). After I brought these problems to the clinic's attention, they immediately provided me with support to correct them, took steps to adjust their larger program to incorporate the feedback I provided, and gave me a discount on my procedure. Due to the way in which they immediately and comprehensively course-corrected my experience, I recommend working with this clinic again.
Describe your experience with Fertility Centers of Illinois.
I was not given good enough guidance and instruction on what to do with the many at home tasks I had to complete (mixing medicine and injecting it). After I brought these problems to the clinic's attention, they immediately provided me with support to correct them, took steps to adjust their larger program to incorporate the feedback I provided, and gave me a discount on my procedure. Due to the way in which they immediately and comprehensively course-corrected my experience, I recommend working with this clinic again.
Describe the costs associated with your care under Angeline Beltsos at Fertility Centers of Illinois.
Treatment ~6-7k / Medicine ~6k
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
I did not have this procedure
What specific things went wrong at Fertility Centers of Illinois?
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Centers of Illinois.
The paperwork instruction for mixing medicine was non-existent. Although I had sat down with a nurse who demonstrated this in the clinic, I was not recommended to record the demo on my phone, so when I was at home later that evening (after the nurse helpline had closed) and forgot a couple of steps to successfully mix the medicine, I did not have a resource to ask questions and ended up wasting very expensive medicine. The paperwork I received noted a website that supposedly had a demo video, but that website did not exist.
5
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Fertility Centers of Illinois
Chicago/River North
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2006 - 2013, Unsuccessful
NPS
0
NPS
3
Age 35 - 42
4 IUI
4 IVF
Unexplained
Operations
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
My situation seemed typically and not personal. Treatment seemed routine and not tailored to my situation. ...I wasn't really sure why I wasn't getting pregnant. It wasn't really explained it was more about adjusting the medication ... I should have stopped treatment with Dr. Beltsos, but I assumed she knew what she was doing but it wasn't until the last treatment that i realized I had exhausted my insurance benefit and everything would now have to be covered out of pocket.
Honestly I didn't realize there's more to know about the clinics. Again I assumed they [FCI] were experts and knew what they were doing. There wasn't anything that I experienced that gave me a different impression. ... Understand how they manage their lab and success rates of the lab locations. ... I don't remember completely but I think it was around $45K/cycle for the drugs, retrieval and transfer. ... [Nursing Staff] Professional and sympathetic. ...
How was your experience with Angeline Beltsos at Fertility Centers of Illinois?
I wasn't really sure why I wasn't getting pregnant. It wasn't really explained it was more about adjusting the medication which I later understood after talking to a fertility nurse that it was way too much and not having any result of pregnancy. I should have stopped treatment with Dr. Beltsos, but I assumed she knew what she was doing but it wasn't until the last treatment that i realized I had exhausted my insurance benefit and everything would now have to be covered out of pocket. I probably should have changed after the 2 cycle.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Fertility Centers of Illinois?
Understand her success rate with pregnancies. Understand where you have insurance limitations to determine when you might need to change course of action. Understand how they manage their lab and success rates of the lab locations. I found out more information after I had to find another course of action which ultimately was adoption.
During treatment, were you treated like a number or a human with Angeline Beltsos at Fertility Centers of Illinois?
My situation seemed typically and not personal. Treatment seemed routine and not tailored to my situation.
Describe the protocols Angeline Beltsos used in your cycles at Fertility Centers of Illinois and their degree of success.
Most of the strategies were focused on increasing my medication to produce more eggs. That didn't really result in drastically different results. The first egg retrieval we got one egg, which was devastating. I compared myself to friends going through the same situations and hearing they were getting 30 eggs with one retrieval was also disheartening. I wish I would have asked more questions and understood the success rates, but I honestly wasn't educated enough. I assumed the dr. knew what she was doing so I trusted I would just get pregnant.
Describe your experience with the nursing staff at Fertility Centers of Illinois.
Professional and sympathetic. They knew me and when they took blood they knew my aversion to needles so often used butterfly needles to ease the pain. They also gave me tips on what would help with getting my veins to stand out like being hydrated so I'd have any easier time with blood being drawn. Ultrasounds were also less awkward. They were very clear on what they were looking for and why. They also shared when they would have to maneuver the equipment differently to get a better read.
Describe your experience with Fertility Centers of Illinois.
Honestly I didn't realize there's more to know about the clinics. Again I assumed they were experts and knew what they were doing. There wasn't anything that I experienced that gave me a different impression. However, what I should have known was to ask the success rates for the different labs. Another dr. said just switching labs could make a difference. I wish I would have known that before exhausting my benefits.
Describe the costs associated with your care under Angeline Beltsos at Fertility Centers of Illinois.
I don't remember completely but I think it was around $45K/cycle for the drugs, retrieval and transfer. I had to pay minimal OOP expenses.
0
Doctor
Angeline Beltsos
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
3
Clinic
Fertility Centers of Illinois
Glenview
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 41
4 IVF
4 Egg Freezing
Endometriosis
Poor Egg Quality
European
Middle Eastern
Income $200K - $499K
2nd of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Review of
Dr. Beltsos is open to trying new protocols and testing. She includes you in the decision making process. There are issues with communication, particularly with the portal. ... The entire staff [Vios Fertility Institute], including Dr. Beltsos, gets to know you and is warm and nurturing. ... Just go for a consult! It doesnt hurt to have a discussion. ...
The clinic [VIOS] as a whole is very refreshing. Everyone is personable and warm and makes a hard path easier to deal with. ... I have done 4 rounds of IVF and experienced small issues here and there. Nothing major was missed but I definitely had to keep on top of things to make sure meds were called in, protocol dosing was correct, and appointment were made. I have at least 3 times when my appointment was made incorrectly.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
The clinic as a whole is very refreshing. Everyone is personable and warm and makes a hard path easier to deal with. Dr. Beltsos is open to trying new protocols and testing. She includes you in the decision making process. There are issues with communication, particularly with the portal.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Just go for a consult! It doesnt hurt to have a discussion. When becoming a patient, make sure you know your nurse in charge and ask to see them at every monitoring appointment. It will cut down on the communication issues.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
The entire staff, including Dr. Beltsos, gets to know you and is warm and nurturing.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute).
Kind, caring, and compassionate. Everyone works as a team.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The clinic provides a positive environment for this process and there are multiple locations to help with convenience. I never have trouble scheduling an appointment at a time that works and usually am in and out quickly. There can be issues with communication primarily due to the portal. However, if you speak with your nurse at every monitoring appointment issues are reduced.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I had insurance.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
I have done 4 rounds of IVF and experienced small issues here and there. Nothing major was missed but I definitely had to keep on top of things to make sure meds were called in, protocol dosing was correct, and appointment were made. I have at least 3 times when my appointment was made incorrectly.
8
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
8
Age 33 - 34
2 IVF
2 Egg Freezing
Recurrent Pregnancy Loss
Income $100K - $199K
Teacher
3rd of 3 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Review of
Dr.Beltsos takes time to know her patients. She responds personally to emergency calls. And she starts every appointment by giving you a big hug. She is so energetic and enthusiastic. ... Dr.Beltsos is happy to adjust protocols as needed and she works with you to make this challenging journey a bit more manageable. I feel like I am in good hands, and I trust that Dr.Beltsos will help me reach my goal.
Strengths- patient care! You are a valued patient and the staff does whatever they can to make your treatment easy. I feel confident with Vios in charge of my care. Weaknesses- billing department. Some out of pocket prices are questionable, also, advisors may tell you insurance covers a test- when in fact it does not. Be your own financial advocate. ... They [nurses] are wonderful! I definitely have a few favorites!! But overall, all nurses are there to help.
How was your experience with Angeline Beltsos at University of Chicago Medicine?
Dr.Beltsos is happy to adjust protocols as needed and she works with you to make this challenging journey a bit more manageable. I feel like I am in good hands, and I trust that Dr.Beltsos will help me reach my goal.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at University of Chicago Medicine?
Billing is a pain!!! There is a disconnect in the billing department. Be sure to check all statements.
During treatment, were you treated like a number or a human with Angeline Beltsos at University of Chicago Medicine?
Dr.Beltsos takes time to know her patients. She responds personally to emergency calls. And she starts every appointment by giving you a big hug. She is so energetic and enthusiastic.
Describe the protocols Angeline Beltsos used in your cycles at University of Chicago Medicine and their degree of success.
Dr.Beltsos had me on antinflammatories, crimsoned 9, and adjusted my ivf cycles after the first only resulted in 1 embryo. Round 2 she changed my follistim and added supplements. They retrieved 26 eggs! Waiting to see what happens next.
Describe your experience with the nursing staff at University of Chicago Medicine.
They are wonderful! I definitely have a few favorites!! But overall, all nurses are there to help.
Describe your experience with University of Chicago Medicine.
Strengths- patient care! You are a valued patient and the staff does whatever they can to make your treatment easy. I feel confident with Vios in charge of my care. Weaknesses- billing department. Some out of pocket prices are questionable, also, advisors may tell you insurance covers a test- when in fact it does not. Be your own financial advocate.
Describe the costs associated with your care under Angeline Beltsos at University of Chicago Medicine.
Costs for self pay were ridiculous and I’m still waiting for a price break down as I feel I’ve been over charged. Cryopreservation fees are also a problem.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Chicago Medicine.
None
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
University of Chicago Medicine
Chicago - Hyde Park
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 32 - 33
Male Factor
Unexplained
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
She is warm, authentic, a complete turnaround from physicians I had seen at another clinic. She has been a breath of fresh air in asking about what we do for a living, little questions here and there that helped us feel seen. ... Dr. Beltsos has been warm, friendly, welcoming, and the decor and setting seems to be a result of her warmth and heart being in the work she does. She took our preferences seriously and honored our wishes in a very client-centered way vs touting research or stats.
It feels more spa-like than the other medical setting we were in - everything feels more intimate and welcoming. Nice decor, well thought out Delicious complimentary coffee - little things like this make such a difference when you're going to a clinic a couple, few times a week ... Decided to try Vios and am so glad we did. ... [Nursing staff] Wonderful. Everyone is different, of course prefer some more than others, yet overall I have such a positive experience with them - clear, authentic, knowledgeable, warm
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
We transferred from another clinic and it has been the most positive experience. We left the other clinic unsure if we would move forward with medical intervention as it felt like such an off fit for us. Decided to try Vios and am so glad we did. Dr. Beltsos has been warm, friendly, welcoming, and the decor and setting seems to be a result of her warmth and heart being in the work she does. She took our preferences seriously and honored our wishes in a very client-centered way vs touting research or stats.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Go see her.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She is warm, authentic, a complete turnaround from physicians I had seen at another clinic. She has been a breath of fresh air in asking about what we do for a living, little questions here and there that helped us feel seen.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
IUI cycle with letrozole trigger shot - ovidrel 2 IUIs endometrin following negative result rationale - MFI, sperm quality less than recommended yet they honored our wishes to do IUI before IVF
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Wonderful. Everyone is different, of course prefer some more than others, yet overall I have such a positive experience with them - clear, authentic, knowledgeable, warm
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
It feels more spa-like than the other medical setting we were in - everything feels more intimate and welcoming. Nice decor, well thought out Delicious complimentary coffee - little things like this make such a difference when you're going to a clinic a couple, few times a week
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
Working toward our deductible so all in probably $2k
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
8
NPS
8
Age 44
1 IUI
Male Factor
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Review of
Very clear and direct in communication. The importance of that cannot be underestimated... All my hormone levels and blood work were good for someone my age, 43. My husband's sperm analysis was not good. She chose IUI because they could select only the good sperm and bypass the cervix increasing the likelihood of pregnancy.
They are super busy so you have to follow up on everything and be an advocate for yourself. Faxing stuff to them never works... Dr. Beltsos' assistant, Melanie, schedule an ultrasound for me. When my husband and I arrived at the clinic, the ultrasound tech came out somewhat sheepishly and asked what day I was in my cycle. I said I wasn't menstruating at the time, and she said I needed to be on day 2 of my cycle for this specific ultrasound. We were understandably a bit perturbed, and instead of just apologizing for their mistake, the nurses and staff kept saying, "there must have been a miscommunication." My husband and I said, "no, we rely on you to tell us when these things need to be scheduled, we are new to the process, so no miscommunication, clearly an error on Melanie's end."
How was your experience with Angeline Beltsos at Fertility Centers of Illinois?
Very clear and direct in communication. The importance of that cannot be underestimated.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Fertility Centers of Illinois?
Bring a list of questions. She will answer all of them.
During treatment, were you treated like a number or a human with Angeline Beltsos at Fertility Centers of Illinois?
She spent as much time with my husband and I as we needed.
Describe the protocols Angeline Beltsos used in your cycles at Fertility Centers of Illinois and their degree of success.
All my hormone levels and blood work were good for someone my age, 43. My husband's sperm analysis was not good. She chose IUI because they could select only the good sperm and bypass the cervix increasing the likelihood of pregnancy.
Describe your experience with Fertility Centers of Illinois.
They are super busy so you have to follow up on everything and be an advocate for yourself. Faxing stuff to them never works.
Describe the costs associated with your care under Angeline Beltsos at Fertility Centers of Illinois.
My out of pocket expenses maximum for the year is $2,750 and we definitely met that during the process.
What specific things went wrong at Fertility Centers of Illinois?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Fertility Centers of Illinois.
Dr. Beltsos' assistant, Melanie, schedule an ultrasound for me. When my husband and I arrived at the clinic, the ultrasound tech came out somewhat sheepishly and asked what day I was in my cycle. I said I wasn't menstruating at the time, and she said I needed to be on day 2 of my cycle for this specific ultrasound. We were understandably a bit perturbed, and instead of just apologizing for their mistake, the nurses and staff kept saying, "there must have been a miscommunication." My husband and I said, "no, we rely on you to tell us when these things need to be scheduled, we are new to the process, so no miscommunication, clearly an error on Melanie's end." Well, they didn't want to hear that at all. They just made a bad situation worse.
8
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Fertility Centers of Illinois
Chicago/River North
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2015, Successful
NPS
9
NPS
8
Age 34 - 37
1 IUI
1 IVF
Endometriosis
Male Factor
Uterine Fibroids
European
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Successful
Review of
I don't need a lot of hand-holding- I just needed someone to get me pregnant and that is what Dr. Beltsos [at FCI] did after IVF cycle #1. I felt like she did listen to me when we met and answered all of my questions...[Nurse} Stephanie was amazing. I just wish that she worked full time!...Thankfully they scheduled monitoring appointments for early in the morning so that you could get your ultrasound and bloodwork done before heading into work. A couple of times it was difficult to get an early appointment though.
I don't need a lot of hand-holding- I just needed someone to get me pregnant and that is what Dr. Beltsos [at FCI] did after IVF cycle #1. I felt like she did listen to me when we met and answered all of my questions...[Nurse} Stephanie was amazing. I just wish that she worked full time!...Thankfully they scheduled monitoring appointments for early in the morning so that you could get your ultrasound and bloodwork done before heading into work. A couple of times it was difficult to get an early appointment though.
How was your experience with Angeline Beltsos at Fertility Centers of Illinois?
I don't need a lot of hand-holding- I just needed someone to get me pregnant and that is what Dr. Beltsos did after IVF cycle #1. I felt like she did listen to me when we met and answered all of my questions.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Fertility Centers of Illinois?
Come to any appointment with questions.
Describe the protocols Angeline Beltsos used in your cycles at Fertility Centers of Illinois and their degree of success.
One month Lupron shot in preparation for IVF #1. Daily Lupron shots, Gonal-f, Menopur, Crinone. Cycle produced 10 eggs, 6 mature, 3 fertilized with ICSI, 1 transferred, 1 frozen. Cycle was a success and daughter was born in 2013. Frozen cycle #1- daily Lupron shots, Minivelle patches, Estradiol, Crinone. 1 frozen embryo transferred, resulted in miscarriage at 7 weeks. IVF cycle #2- Gonal-f, Menopur, dexamethasone. Slow to respond and I only have two mature follicles; cycle is transferred to a IUI. BFN. Prior to IVF cycle #3- Schoyer protocol with Ganerelix and Minivelle patches to hopefully stimulate ovaries to make more eggs next cycle. Amazingly got pregnant naturally during this protocol so no need for IVF.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Stephanie)
Stephanie was amazing. I just wish that she worked full time!
Describe your experience with your monitoring appointments at Fertility Centers of Illinois.
Thankfully they scheduled monitoring appointments for early in the morning so that you could get your ultrasound and bloodwork done before heading into work. A couple of times it was difficult to get an early appointment though.
Describe the costs associated with your care under Angeline Beltsos at Fertility Centers of Illinois.
Insurance paid for everything but the drugs.
9
Doctor
Angeline Beltsos
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Fertility Centers of Illinois
Glenview
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 38 - 39
3 IUI
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
[Dr. Beltsos is] positive from the start but she’s also honest. She’ll discuss pros and cons of options. She explains things well and supports your decision. She also understands it only takes one good egg and then embryo. If you are a low responder, you can go to retrieval with fewer eggs...She tailored your treatment plan to you...I did medium doses of meds, very high and then a slow and low dose protocol
Generally a short wait to be seen [at Vios Fertility Institute]. Only a couple times around the holidays that I had to wait to be seen. Well organized, clean. The locations in the city are easy to get to...Love the nurses! They are compassionate, helpful and there if you need them. They made sure they answered all questions...Vios offered a discounted self pay rate that included monitoring and the procedure
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She’s positive from the start but she’s also honest. She’ll discuss pros and cons of options. She explains things well and supports your decision. She also understands it only takes one good egg and then embryo. If you are a low responder, you can go to retrieval with fewer eggs. Very important if you don’t produce many.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Infertility is a crazy and stressful journey. Dr. Beltsos is awesome to walk thru it with you. Be sure to ask questions if you have them.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos really takes time to explain things. She tailored your treatment plan to you. Plus all of the nurses are amazing.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I did medium doses of meds, very high and then a slow and low dose protocol.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Isabel)
Love the nurses! They are compassionate, helpful and there if you need them. They made sure they answered all questions.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Generally a short wait to be seen. Only a couple times around the holidays that I had to wait to be seen. Well organized, clean. The locations in the city are easy to get to- the Wicker Park location has easier (and cheaper) parking.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I have great insurance coverage for IVF. For IUI, I had a different plan and Vios offered a discounted self pay rate that included monitoring and the procedure.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 43
Endometriosis
Male Factor
Tubal Blockage
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Beltsos was very compassionate and listened to our concerns. She was proactive in addressing my damaged fallopian tube and even referred me to an incredible surgeon. My husband and I are excited to begin IVF with this Dr. ... Dr. Beltsos has a wonderful bedside manner. She truly cares about her patients. ... We have only done a consultation and pre testing at this point. ...
It can be intimidating walking into a Fertility clinic [Vios Fertility Institute] and the entire staff made us feel at home. We will be starting the IVF process soon a d the staff has been on top of all details pertaining to this process. I really enjoy the patient portal. You can communicate with the staff through this online format. The staff will send you all documents, videos and pertinent information through the portal.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos was very compassionate and listened to our concerns. She was proactive in addressing my damaged fallopian tube and even referred me to an incredible surgeon. My husband and I are excited to begin IVF with this Dr.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Have all your questions prepared in advance. Communicate all your concerns.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos has a wonderful bedside manner. She truly cares about her patients.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
We have only done a consultation and pre testing at this point.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Warm, friendly, fun!
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The office is clean, efficient, and organized. My husband and I are pleased with staff. They are always there to answer any questions or concerns. It can be intimidating walking into a Fertility clinic and the entire staff made us feel at home. We will be starting the IVF process soon a d the staff has been on top of all details pertaining to this process. I really enjoy the patient portal. You can communicate with the staff through this online format. The staff will send you all documents, videos and pertinent information through the portal.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 32 - 33
Male Factor
Poor Egg Quality
European
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
She [Dr. Beltsos] made me feel heard. She did research on my case. And had answers. Took time to sit with me multiple times. Was very communicative. ... She looked over all my information before I even arrived. And had researched and had a plan before I even met with her. ... She recommended transferring my last two embryos together because the grades were lower.
Strengths: organization. Appointment availability great. The monitoring was always fast in and out in 15. I never spent more than an hour. Also the technicians [Vios Fertility Institute] knew their stuff and I felt comfortable every time. ... They [nurses] were amazing! Them alone would make me use this clinic again. They always were available. They’d answer any and all questions. They legit cared so much. Sat and cried with me. We’re just overall wonderful
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She was wonderful. She looked over all my information before I even arrived. And had researched and had a plan before I even met with her. And made me feel important and was authentic and genuine in how she treated me.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Be honest about you want and listen to her. She is very insightful and will give you clarity about your situation.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She made me feel heard. She did research on my case. And had answers. Took time to sit with me multiple times. Was very communicative.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Embryo transfer for multiple transfers. She recommended transferring my last two embryos together because the grades were lower. We did a standard procedure of frozen embryo transfer.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Stacey and Lacey)
They were amazing! Them alone would make me use this clinic again. They always were available. They’d answer any and all questions. They legit cared so much. Sat and cried with me. We’re just overall wonderful
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths: organization. Appointment availability great. The monitoring was always fast in and out in 15. I never spent more than an hour. Also the technicians knew their stuff and I felt comfortable every time. They were great!
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
Around 4000 for transfer and about 1000 for consults.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
I agreed with multiple. I would do multiple again.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 41 - 42
2 IVF
2 Egg Freezing
2 Embryo Freezing
Uterine Fibroids
Black or African-American
Income $100K - $199K
1st of 2 Docs
4 IVF With Other Docs
4 Egg Freezing With Other Docs
4 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
[Dr. Beltsos] is very compassionate and her #1 goal is to get you pregnant. She will try anything and will also listen to your concerns and adjust accordingly. She will make you understand everything that is going to happen and why...Since I am 42, she recommended that my stims start high on the first 3 days then taper down. The rationale is to jump start my follicles...is very conservative in this aspect but we agreed to transfer 2.
The nursing staff [at Vios Fertility Institute-Chicago] is pretty good. I've had one to tell me stop my supplements during stims and one tell me to stay on them...Strengths are definitely the physicians and nurses. The weakness is the billing. It's very bad. They never answer the phone or call you back. However, when a $20 bill is due, they will hound you. I had to threaten to Cc: Beltsos in an email for someone to call me back.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Beltsos is very compassionate and her #1 goal is to get you pregnant. She will try anything and will also listen to your concerns and adjust accordingly. She will make you understand everything that is going to happen and why. I do feel like she will get me pregnant.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Make sure you check your invoices.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She remembers you and knows your name.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Since I am 42, she recommended that my stims start high on the first 3 days then taper down. The rationale is to jump start my follicles.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
The nursing staff is pretty good. I've had one to tell me stop my supplements during stims and one tell me to stay on them.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths are definitely the physicians and nurses. The weakness is the billing. It's very bad. They never answer the phone or call you back. However, when a $20 bill is due, they will hound you. I had to threaten to Cc: Beltsos in an email for someone to call me back.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
The cost is standard I guess with insurance but I had private insurance which is really expensive. I'm about 10k in credit card debt right now
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
Beltsos is very conservative in this aspect but we agreed to transfer 2.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
Just a discrepancy on stopping or continuing supplements
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
8
NPS
9
Age 32 - 33
6 IUI
1 IVF
PCOS
Poor Egg Quality
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
Review of
We liked working with dt beltsos. She was aggressive in the treatment and we trusted that she wanted us to be pregnant as much as we wanted to be. It seemed like we rarely saw her, buti did feel like she was involved in the treatments...Ask questions and ask her to explain things differently if you aren't sure you understand. She used many metaphors which were helpful...I found the clinic [FCI] to be efficient and easy to work with. I had no complaints!
I found the clinic [FCI - Glenview] to be efficient and easy to work with. I had no complaints!...I appreciated the nurse i worked with. I felt like i could always ask questions and that she knew me well....I found the nurses to be incredibly compassionate!...One time a prescription wasnt called in. I called the after hours line and they called it in immediately...My insurance covered everything except egg retrieval and embryo transfer...Ask questions and ask her [Dr. Beltsos] to explain things differently if you aren't sure you understand. She used many metaphors which were helpful
How was your experience with Angeline Beltsos at Fertility Centers of Illinois?
We liked working with dt beltsos. She was aggressive in the treatment and we trusted that she wanted us to be pregnant as much as we wanted to be. It seemed like we rarely saw her, buti did feel like she was involved in the treatments.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Fertility Centers of Illinois?
Ask questions and ask her to explain things differently if you aren't sure you understand. She used many metaphors which were helpful
During treatment, were you treated like a number or a human with Angeline Beltsos at Fertility Centers of Illinois?
I appreciated the nurse i worked with. I felt like i could always ask questions and that she knew me well. The time with the dr was limited.
Describe the protocols Angeline Beltsos used in your cycles at Fertility Centers of Illinois and their degree of success.
I dont entirely understand this question (sorry...)
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Stephanie)
I found the nurses to be incredibly compassionate!
Describe your experience with Fertility Centers of Illinois.
I found the clinic to be efficient and easy to work with. I had no complaints!
Describe the costs associated with your care under Angeline Beltsos at Fertility Centers of Illinois.
My insurance covered everything except egg retrieval and embryo transfer
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
She preferred to transfer one at a time - which is what we did in the first round. We pushed to do two the secind round and it resulted in a singleton birth
What specific things went wrong at Fertility Centers of Illinois?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Fertility Centers of Illinois.
One time a prescription wasnt called in. I called the after hours line and they called it in immediately
8
Doctor
Angeline Beltsos
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Fertility Centers of Illinois
Glenview
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of

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