Rated 6.3
Strongly recommend: 36%Neutral: 9%Don't recommend: 54%6.3
36% strongly recommend
5 reviews
Humanity
6
6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.2
8.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.9
6.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.2
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
UCLA
Residency
U. of Texas Southwestern
Fellowship
UCSF

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Anthony Dobson works at

Palo Alto Medical Foundation
Rated 7.5
Strongly recommend: 57%Neutral: 17%Don't recommend: 26%7.5

At 2 offices

Fremont
3200 Kearney Street
Fremont, CA 94538
800-597-2234
San Jose
2581 Samaritan Dr.
San Jose, CA 95124
(800) 597-2234
Explore Clinic

2 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
6
NPS
3
Age 39
1 IUI
Poor Egg Quality
Unexplained
Other
South Asian
Income $200K - $499K
Engineer
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr Dobson is a very capable fertility physician. At our first appointment, he went into great detail about the factors affecting fertility and conception, hormonal changes during each cycle, potential timing problems, possible points of intervention etc. He also explained age-related factors, chromosomal abnormalities and probabilities...I found myself having to make rushed choices, while filling out forms with the NP / patient coordinator. Likely due to time constraints, the doctor would often only review charts during the appointments, and have to be reminded about findings, NP's suggestions etc. The plan of treatment for the next cycle, was also communicated on-the-fly, and it seemed without much analysis of prior data
PAMF-REI (like other PAMF specialties), is a practice designed for high patient-throughput. This invariably results in treatments feeling impersonal. Doctors rotate, case specifics have to be recalled, treatment coordination is left to non-medical staff...The visit with the NP was long and detailed. She reviewed all hormone tests, looked for the trends in fertility, and changes in cycle...Diagnostics (SHG ~ $1204 , some ultrasounds $322) were covered by my insurance. Fertility treatments were not (IUI without medication ~$1384).
How was your experience with Anthony Dobson at Palo Alto Medical Foundation?
Dr Dobson is a very capable fertility physician. At our first appointment, he went into great detail about the factors affecting fertility and conception, hormonal changes during each cycle, potential timing problems, possible points of intervention etc. He also explained age-related factors, chromosomal abnormalities and probabilities. This was very informative, and helpful in understanding why conception at advanced maternal age gets harder. He also asked relevant questions about our overall health, as it pertained to ability to conceive, and reviewed some issues from a previous pregnancy. With this backdrop, we expected to have specific troubleshooting, cycle monitoring and diagnoses, of whether there were the aforementioned issues. However, aside from an SHG - there wasn't much effort spent, on trying to determine the rootcause of our failure to conceive (presumed to be chromosomal abnormalities due to advanced maternal age). Overall, the approach was to follow established protocol of (possibly several) cycles of treatment, with hormone supplementation / injection as part of protocol (regardless of need), and without necessarily customizing it to each couple's circumstances. While this might actually be the most efficient path to achieve pregnancy, it wasn't necessarily what we were looking for. Too often, it seemed to us that the treatment was shooting in the dark. Dr Dobson was willing to work with our reservations about extensive interventions, refusal to consider IVF and PGT-A. He was understanding and respectful, and suggested instead to proceed with IUI cycles. As the cycles proceeded, it would have been better to have a consultation where the plan of treatment was clearly discussed, chances of success for various alternatives explained, and a recommendation made. I found myself having to make rushed choices, while filling out forms with the NP / patient coordinator. Likely due to time constraints, the doctor would often only review charts during the appointments, and have to be reminded about findings, NP's suggestions etc. The plan of treatment for the next cycle, was also communicated on-the-fly, and it seemed without much analysis of prior data. This is likely an artifact of the oversubscribed PAMF-REI practice. Other than that, Dr Dobson had good bedside manner, compassion and a great sense of humour, which was a relief during otherwise awkward procedures.
What's one piece of advice would you give a prospective patient of Anthony Dobson at Palo Alto Medical Foundation?
If you want to get more information - ask questions. The doctor is knowledgeable, but doesn't necessarily explain the tradeoffs, and calculations behind making informed choices. (Again, not every couple may want to know those details, but we did). When we did, we got detailed, accurate and honest answers.
During treatment, were you treated like a number or a human with Anthony Dobson at Palo Alto Medical Foundation?
We actually went into this, with an intention to make data-driven decisions. So we sought information about age-related fertility statistics, success rates of procedures etc., and these were provided (both by the Dr & the genetic counselor), in detail - which we appreciated. The PAMF-REI practice is set up in a way, that there isn't continuity of care between multiple doctors, who rotate at different PAMF clinic locations. Overall, the number of patients each doctor sees is likely so high, that the doctor may not remember the specifics of each case, until they look at the patient charts. That made the treatment feel somewhat impersonal. Communication between nurse practitioners, doctors and coordinators could also be better. It seems that treatment plans, prescriptions and issues/concerns, were not reviewed/understood by the entire team.
Describe the protocols Anthony Dobson used in your cycles at Palo Alto Medical Foundation and their degree of success.
IUI with Clomid, progesterone supplementation.
Describe your experience with your nurse at Palo Alto Medical Foundation. (Assigned nurse: Terri Stewart)
The visit with the NP was long and detailed. She reviewed all hormone tests, looked for the trends in fertility, and changes in cycle. Her suggestion of possible luteal phase insufficiency was plausible. However, wasn't communicated to the Dr. The care coordinator, wasn't aware of medication protocol (e.g. Ovidrel injection was not needed in IUI cycles without Clomid).
Describe your experience with Palo Alto Medical Foundation.
PAMF-REI (like other PAMF specialties), is a practice designed for high patient-throughput. This invariably results in treatments feeling impersonal. Doctors rotate, case specifics have to be recalled, treatment coordination is left to non-medical staff. (I overheard so many phone conversations while waiting in the lobby, where the appointment staff was having to explain the treatment steps to patients, so they could schedule dates!) Specifically for the EPA clinic, the doctor isn't available all 5 days. If you want to see the same doctor, you will have to trek to another faraway location (Fremont, San Jose). If your cycle days are on a weekend, ditto for treatment at the SJ clinic. Logistically, that is a nightmare. My OB-GYN is also in the PAMF system - that helped to get the data from previous tests, and case specifics about some other relevant medical issues were reviewed easily.
Describe the costs associated with your care under Anthony Dobson at Palo Alto Medical Foundation.
Diagnostics (SHG ~ $1204 , some ultrasounds $322) were covered by my insurance. Fertility treatments were not (IUI without medication ~$1384).
What specific things went wrong at Palo Alto Medical Foundation?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Palo Alto Medical Foundation.
Minor things: * NP didn't put in an order for antibiotic before SHG (the doctor promptly put it in). * IUI with/without Clomid - protocol change meant certain medications were not needed. Prescription was put in anyway.
6
Doctor
Anthony Dobson
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
4 of 5
3
Clinic
Palo Alto Medical Foundation
Fremont
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
0
NPS
0
Age 47
Donor Eggs
Donor Sperm
European
Income $50K - $99K
Nurse or HC Services
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Dobson] walked into the room, never having met me, on the most important day of my life, embryo transfer day, and did not even say, "Hi" or introduce himself...During the embryo transfer, with me strapped into stir-ups and nervous... He roughly shoved a size 20 catheter into me and I screamed. He proceeded to fill up my bladder, yanked it out and I screamed again. He made no apologies, and proceeded with the transfer...I am afraid the damage done to my urethra is permanent.
The nursing staff [at PAMF] made mistakes on several instances and asked me about my "husband." I am single and intend to single parent....Also, they require a psychological evaluation, but you must use one of their 4 psychologists who charge $250 instead of a psychologist you already have a relationship with or one that is covered by your insurance...15,000 donor eggs, 1,000 donor sperm, 10,000 for attempted embryo transfer...You think you are choosing your doctor, but they will pull the old "switcheroo" on you at the last minute.
How was your experience with Anthony Dobson at Palo Alto Medical Foundation?
During the embryo transfer, with me strapped into stir-ups and nervous, he asked me if he could fill up my bladder. I was thinking that I had just had 3 full glasses of water, couldn't he just wait? I hesitantly asked if it was necessary. He answered that if I wanted a successful result I would have to. He roughly shoved a size 20 catheter into me and I screamed. He proceeded to fill up my bladder, yanked it out and I screamed again. He made no apologies, and proceeded with the transfer. To make a long story short, he denied responsibility later for my urethral damage. I continue to have constant pain, and have to pee every 10 minutes or less, every couple of hours all night long. I am still out of work due to constant pain and urination and am awaiting my pregnancy test.
What's one piece of advice would you give a prospective patient of Anthony Dobson at Palo Alto Medical Foundation?
Unless you are into medical rape, avoid this doctor at all costs.
During treatment, were you treated like a number or a human with Anthony Dobson at Palo Alto Medical Foundation?
He walked into the room, never having met me, on the most important day of my life, embryo transfer day, and did not even say, "Hi" or introduce himself. He immediately turned his back to me and looked at my chart for a long time before turning around and saying anything to me at all.
Describe the protocols Anthony Dobson used in your cycles at Palo Alto Medical Foundation and their degree of success.
I had never met him on the day of embryo transfer. He had one simple but very important job to do and he messed it up.
Describe your experience with the nursing staff at Palo Alto Medical Foundation.
The nursing staff made mistakes on several instances and asked me about my "husband." I am single and intend to single parent.
Describe your experience with Palo Alto Medical Foundation.
You think you are choosing your doctor, but they will pull the old "switcheroo" on you at the last minute. Also, they require a psychological evaluation, but you must use one of their 4 psychologists who charge $250 instead of a psychologist you already have a relationship with or one that is covered by your insurance.
Describe the costs associated with your care under Anthony Dobson at Palo Alto Medical Foundation.
15,000 donor eggs, 1,000 donor sperm, 10,000 for attempted embryo transfer
Describe Anthony Dobson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Palo Alto Medical Foundation.
I was not offered the option of multiple embryo transfer.
What specific things went wrong at Palo Alto Medical Foundation?
  • Failed to convey critical information
Describe the specific things that went wrong at Palo Alto Medical Foundation.
I am afraid the damage done to my urethra is permanent. All Dr. Dobson had to do was wait for the water that went down my throat to reach my bladder. I think of him every time I pee. I was not told ahead of time that if I did not arrive with a full bladder, I would be injured. When confronted later with his mistake, he lacked compassion and denied responsibility, saying it was standard practice to use a urinary catheter to fill the bladder during embryo transfer, when that is false.
0
Doctor
Anthony Dobson
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Palo Alto Medical Foundation
San Jose
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5