How was your experience with Anthony Propst at Texas Fertility Center?
Dr. Propst was my favorite person at the clinic. I was having financial issues and he did everything he could to get me donated medications or lower my costs. He was an expert in the issue I was having and I trusted him completely.
What's one piece of advice would you give a prospective patient of Anthony Propst at Texas Fertility Center?
He’s very matter of fact so expect the truth even if it might not be what you want to hear. But he’s southern so he says it in a compassionate way.
During treatment, were you treated like a number or a human with Anthony Propst at Texas Fertility Center?
Dr. Propst was matter of fact about treatment and options but he still would talk to me about how other things in my life like school and work were going. When I tried to ease my anxiety with humor, he would laugh and joke with me. He was considerate of my discomfort during uncomfortable procedures.
Describe the protocols Anthony Propst used in your cycles at Texas Fertility Center and their degree of success.
5 cycles of letrozole plus injectibles, one cycle of full injectibles, one ivf cycle. After ovulating early, he added another medication to prevent that. Ovidril trigger was used in all seven cycles. First cycle was negative, second was a miscarriage and Dr. Propst performed my D&C. Third cycle was negative. Fourth cycle I ovulated early. Fifth cycle after an adjustment was negative. Sixth cycle was a chemical pregnancy. Seventh cycle was ivf that yielded no usable embryos. Eighth cycle was my son.
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Kimberley)
I did not have a great experience with the nursing staff. At one point I was sure that the nurses treated me differently because I am Latina and I didn’t have a lot of money. This was maninly someone trying to arrange my medication during an ivf cycle. I don’t remember her name. My ivf nurse was different from my first nurse Kimberley and when I went back to iui, Kimberley had left and I got someone different and she was fine. There was a time that I really wanted to leave the clinic because the person handling my medication order made a huge mistake and almost cost me thousands of dollars. The technicians that I saw during my regular visits were always friendly and courteous but they didn’t seem to remember me from one visit too the next, maybe because the clinic was too big.
Describe your experience with Texas Fertility Center.
It is a very large practice so sometimes I would see different staff members st every visit. I would have liked a smaller, more personal feel but at a large clinic it is easier to get appointments and see people last minute.
Describe the costs associated with your care under Anthony Propst at Texas Fertility Center.
It was really expensive, my insurance didn’t cover anything, I used credit cards to pay, and I’m still in debt up to my ears. Total cost was about $45k
What specific things went wrong at Texas Fertility Center?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
Describe the specific things that went wrong at Texas Fertility Center.
Someone gave the pharmacy the wrong phone number for me and I almost didn’t get my medication when I was supposed to. If I hadn’t googled the pharmacy myself and called them to find out what was going on, I might not have gotten my medication. The staff member at the clinic who made the mistake didn’t think it was a big deal but and never admitted her mistake but it could have been devastating.