Rated 4.5
Strongly recommend: 50%Don't recommend: 50%4.5
50% strongly recommend
2 reviews
Humanity
5
5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6
6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5
5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Mumbai
Residency
U. of Mumbai / Yale
Fellowship
Yale

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Anuja Dokras works at

Penn Fertility Care
Rated 7.9
Strongly recommend: 66%Neutral: 16%Don't recommend: 19%7.9

At 3 offices

Philadelphia - Market
3701 Market St.
Philadelphia, PA 19104
800-789-7366
Philadelphia - Walnut St
800 Walnut St.
Philadelphia, PA 19107
800-789-7366
Radnor
250 King of Prussia Road
Radnor, PA 19087
800-789-7366
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Explore Clinic

2 patient reviews

2012 - 2016, Successful
9
9
Age 31 - 35
1 IUI
1 IVF
Anovulation
PCOS
Uterine Fibroids
Unexplained
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Dokras seems very knowledgeable, but she is conservative (self-admitted) in her approach - both with medications/dosages and with risk factors (testing required for any existing health issues prior to IVF treatments and number of embryos transferred).
Wait times [at UPenn Fertility Care] or appointments can vary anywhere from 5 to 45 minutes. The staff have always been very apologetic if the wait time was on the longer side. Front desk staff have always been polite and pleasant....We were lucky to have IVF coverage through our insurance and only had to pay 10% deductible and co-pays. The financial counselors at the clinic were very helpful in confirming our insurance coverage and explaining to us what our remaining cost would be for each procedure before starting that treatment.
How was your experience with Anuja Dokras at Penn Fertility Care?
Dr Dokras seems very knowledgeable, but she is conservative (self-admitted) in her approach - both with medications/dosages and with risk factors (testing required for any existing health issues prior to IVF treatments and number of embryos transferred).
What's one piece of advice would you give a prospective patient of Anuja Dokras at Penn Fertility Care?
Ask as many questions as you need and do you own research, but trust your doctor while in the middle of treatment - they do have a plan even if you don't understand all aspects of it!
During treatment, were you treated like a number or a human with Anuja Dokras at Penn Fertility Care?
Dr Dokras always asked how we felt about our options or next steps that we just discussed and if we were comfortable with them before ending the appointments.
Describe the protocols Anuja Dokras used in your cycles at Penn Fertility Care and their degree of success.
I was on a hyper response IVF protocol due to having PCOS (my understanding of it is that lower doses of injectible meds are used to avoid overstimulating the ovaries). My stimulation phase took several days longer than expected, which meant having to order additional meds, but the eggs produced were very good quality even though the total number was not as high as might be expected with a regular IVF cycle. We ended up with 6 high quality 5 day embryos from that cycle.
Describe your experience with Penn Fertility Care.
Wait times for appointments can vary anywhere from 5 to 45 minutes. The staff have always been very apologetic if the wait time was on the longer side. Front desk staff have always been polite and pleasant.
Describe the costs associated with your care under Anuja Dokras at Penn Fertility Care.
We were lucky to have IVF coverage through our insurance and only had to pay 10% deductible and co-pays. The financial counselors at the clinic were very helpful in confirming our insurance coverage and explaining to us what our remaining cost would be for each procedure before starting that treatment.
9
Doctor
Anuja Dokras
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Penn Fertility Care
Philadelphia - Market
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
0
0
Age 33
2 IUI
1 IVF
Unexplained
Prefer not to answer
Income $200K - $499K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
she misdiagnosed my husband's sperm results. She opened his results in front of me and said they were normal. Two months later when I was requesting a copy of all our results, I noticed his results were not normal! These results directly impacted our treatment plan and NO ONE ever called to tell us. It is horrible that she misread the test results as I was sitting in front of her. Finally, UPenn pushes all women directly to IUI. They didn't even offer the suggestion of IUI vs. bedroom. I feel like UPenn is out to make money and they do not put the patient first.
I think that Penn is VERY expensive. When I met with their financial rep, she said that IUIs typically bill out at $5,000. Also, they billed all of my diagnostic testing as 'infertility' so my tests started billing against my insurance lifetime maximum. I felt like they were sucking my few insurance dollars dry. In terms of the clinic, it is clean and typically runs on time. It was rare that I had to wait over 15 minutes.
How was your experience with Anuja Dokras at Penn Fertility Care?
Dr Dokras obviously never remembered me. She re-introduced herself to me on several visits. I know she sees a lot of people but she could skim my chart for 5 seconds and realize I have been in her office before. Furthermore, she misdiagnosed my husband's sperm results. She opened his results in front of me and said they were normal. Two months later when I was requesting a copy of all our results, I noticed his results were not normal! These results directly impacted our treatment plan and NO ONE ever called to tell us. It is horrible that she misread the test results as I was sitting in front of her. Finally, UPenn pushes all women directly to IUI. They didn't even offer the suggestion of IUI vs. bedroom. I feel like UPenn is out to make money and they do not put the patient first.
What's one piece of advice would you give a prospective patient of Anuja Dokras at Penn Fertility Care?
Request a hard copy of all your results. Do not trust the verbal diagnosis.
During treatment, were you treated like a number or a human with Anuja Dokras at Penn Fertility Care?
Dr Dokras spent very little time with me on my first visits. She made zero effort to connect with me as a person and I felt like she was a robot just asking me questions and putting them into her EMR system.
Describe the protocols Anuja Dokras used in your cycles at Penn Fertility Care and their degree of success.
Dr Dokras tried to push me immediately to IUI procedures. She did not even offer Clomid and regular intercourse as an option. It was only after I did research and I asked direct questions that she mentioned it was possible. Also, she did not talk about the plan if the IUI didn't work. I had no idea how long I would be doing Clomid and IUIs.
Describe your experience with your nurse at Penn Fertility Care. (Assigned nurse: Beth)
I liked my RN, Beth, and the other RNs that i spoke with. They were more willing to answer questions and explain things than Dr Dokras. They seemed to be the only ones understanding my care.
Describe your experience with Penn Fertility Care.
I think that Penn is VERY expensive. When I met with their financial rep, she said that IUIs typically bill out at $5,000. Also, they billed all of my diagnostic testing as 'infertility' so my tests started billing against my insurance lifetime maximum. I felt like they were sucking my few insurance dollars dry. In terms of the clinic, it is clean and typically runs on time. It was rare that I had to wait over 15 minutes.
Describe the costs associated with your care under Anuja Dokras at Penn Fertility Care.
This clinic is very expensive. They think you will pay any amount for their brand name. IUIs bill out to insurance around $5k and IVF bills out around $22k
What specific things went wrong at Penn Fertility Care?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Penn Fertility Care.
On my second cycle with Clomid, the clinic called to tell me that I didn't ovulate and that I should be increasing my dosage for the next cycle. It was frustrating because I had my menstrual cycle so I did ovulate. They communicated incorrect results and seemed to incorrectly increase my meds as a result. Also, when I went to get a second opinion and asked for my records, it took over 6 weeks and multiple follow-up calls. They couldn't find my husband's results for weeks. This was a large problem - since they misdiagnosed him as I have mentioned previously. Based on his results, they should have recommended we move to IVF because IUI would never have been successful. Instead, I had 4 months on Clomid that were not necessary.
0
Doctor
Anuja Dokras
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Penn Fertility Care
Radnor
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources