How was your experience with Arlene Morales at Fertility Specialists Medical Group?
Dr. Morales was always very honest about my diagnosis and treatment options- something I valued. In a process that can be very frustrating and leave you feeling out of control, it is nice to have a clear plan of action! Although it is clear Dr. Morales has many patients (the clinic was typically pretty busy when we were there), I saw her every single visit... for every ultrasound, every procedure, every consult, and never felt rushed or brushed aside.
What's one piece of advice would you give a prospective patient of Arlene Morales at Fertility Specialists Medical Group?
It is scary.... but go to that first consult, listen to what the doctors have to say, and ask lots of questions! We cancelled our initial consult a couple of times because we were so nervous to hear bad news. But the more we learned- the better we felt!
During treatment, were you treated like a number or a human with Arlene Morales at Fertility Specialists Medical Group?
I felt that Dr. Morales took the time to make sure I understood all of the treatments and reasons behind each treatment decision. The entire staff was always warm, remembered my name (and my husband's name) and truly become good friends.
Describe your experience with the nursing staff.
The nursing staff was great! They answered all of our questions, even calls and emails quickly (emails we especially valued). They are also wonderful patient advocates - always looking for the best value on medications, making sure if anything could be covered by insurance that it was, etc.
Describe your experience with Fertility Specialists Medical Group.
Although a bit tricky to find the first time, the clinic is great. Very nice, clean, and inviting. The front desk staff (who will remember your name after your first visit - it's amazing!) always has a smile on their face and is ready to greet you. Great coffee in the waiting room too!
Describe your experience with your monitoring appointments at Fertility Specialists Medical Group.
I was pleasantly surprised to see the doctor (not a nurse or medical assistant) for every monitoring appointment. It was also nice they started them so early in the morning (7:00 AM)