How was your experience with Armando Hernandez-Rey at Conceptions Florida?
From the first consult when he took so much time making sure that I understood my condition, the treatment options, and answered all my questions(trust me, there was a lot lol) I knew that he was the right doctor for me. I don’t want someone to sugar coat things for me; but I also want someone who is going to give me those straight forward, and sometimes difficult answers in a compassionate, genuine way. That’s exactly what Dr. Armando Hernandez-Rey did. Even the times that I was at the office for appointments not to see him directly, he was always around to say hello in the hallway, ask how I was doing and if the staff was treating me well(which they always did). Towards the end of my stimulation cycle, it was discovered that I had “fluid in my cavity” which means I wouldnt be able to undergo a fresh transfer which was our initial plan. My husband and I were devastated, we were so close to finally becoming parents, and just like that we were back to waiting. Dr. Hernandez-Rey consoled us and made me feel confident that even though our initial plan had changed, our new one would result in us still having a healthy and successful pregnancy. And honestly that’s all a future parent could really hope for..When it came to my egg retrieval day I was so nervous, like crying nervous and I hardly ever cry.. but when he came in with a big smile on his face, I immediately felt better knowing I was in the best hands. Through our entire journey, Dr. H was there providing the best care and support, I’m so grateful for him.
What's one piece of advice would you give a prospective patient of Armando Hernandez-Rey at Conceptions Florida?
dont look any further, trust his knowledge and expertise.
During treatment, were you treated like a number or a human with Armando Hernandez-Rey at Conceptions Florida?
Conceptions Florida was more of a boutique style clinic versus the larger factory style clinic that I had my first consult at. The doctor was running behind for my appointment; which at first I was a little upset about, but I soon realized why..Dr.Hernandez-Rey provided me with all the time I needed to discuss my condition, my treatment options, and how I felt about the information and choices he had provided. He even performed an ultrasound right then so that he could be confident in what he was telling me. I was shocked at how much time I actually spent in consult with him, I assumed it would have been a quick discussion like I had received at the first clinic I went to(that was about 10minutes and concluded with me having to undergo a bunch of tests I didn’t understand before I got to speak with the doctor again about my options) but it wasn’t like that at all. This made me feel like I was important, and that he was willing to take as much time as possible in order to make me feel comfortable and confident.
Describe the protocols Armando Hernandez-Rey used in your cycles at Conceptions Florida and their degree of success.
I was diagnosed with PCOS, which is why my husband and I were unable to conceive on our own. We were trying for a long time, and were just so ready to be parents. Dr. Hernandez-Rey offered us several treatment options starting from timed intercourse, to IUI’s, all the way up to IVF. He didn’t pressure us at all to make a decision one way or another. He provided us with all the information and success rates. We decided on IVF because we wanted the highest success rate possible, a fresh transfer, and the option to freeze additional embryos for future children. Since I do have PCOS, I ran a higher risk for something called hyper stimulation syndrome “HSS”. Dr. Hernandez-Rey chose to do an Antagonist protocol with a combination of Gonal, Menopur, and Cetrotide. He monitored my blood work and ultrasound results every other day and adjusted my dosing to make sure I was producing enough eggs, but not at risk for HSS. Towards the end of the stimulation cycle it was found that I had “fluid in my cavity” which meant a fresh transfer wasn’t possible. This was a huge let down for me. But since the fresh transfer wasn’t an option anymore, we chose to do PGS testing on the embryos to make sure the ones we were freezing were chromosomally healthy for a future transfer. Due to the PCOS diagnosis, I ended up with not as many mature eggs as I personally had hoped for post retrieval. But the final result was 5 genetically tested healthy embryos. Which we are more than thrilled with!
Describe your experience with your nurse at Conceptions Florida. (Assigned nurse: Anay and Maggie )
The entire nursing staff was amazing. Having a nursing background myself, I know how difficult it is to answer the phone every time it rings, an email every time it comes in, etc. The nurses at Conceptjons Florida never let one of my calls or messages go unanswered longer then 4 hours. If I had an emergency, I called the office and they got someone for me to speak with right away. I felt like I truly bonded with each member of my IVF team, especially nurse Anay and the PA Maggie. Every office visit I was welcomed with a smile, and left with a hug. They always gave me their honest advice and opinions, which I valued due to their experience. When it came to my medications, I did not have coverage via my insurance and whew were they expensive!! The nursing team worked together to find me the cheapest prices at different pharmacies, a few coupons, and even a rep who offered me a free medication! I will always remember the day I came in to get our PGS testing results on our frozen embryos, I cried tears of joy when I found out we had 5 healthy babies! But what made it even more amazing was that every nurse who worked with me came by to hug me and congratulate me as well. It felt like a family. I am eternally grateful for their love and support during one of the most difficult times of my life.
Describe your experience with Conceptions Florida.
Conceptions Florida has to be the chicest doctors office I have ever been to. The decor is sleek, elegant, and modern. If you are having to spend up to every other day in a facility during a treatment cycle, it helps when you are in a beautiful environment! Every staff member I came into contact with was helpful, accommodating, and friendly. As a new patient, do not be alarmed when you can’t get through to one of the nursing staff via phone calls. At your first appointment get the email for your assigned nurse, and a back up nurse as well. I found that emailing them my questions was ALWAYS better than calling. I realized later on that this is because they are hardly ever at their desks! They are constantly running around taking care of patients. Sending an email made it possible for them to respond ASAP once they got the opportunity. Also I recommend going over your “initial evaluation checklist” thoroughly with your assigned team member at your first appointment.. I didn’t ask enough questions about what something meant, and when I was supposed to do it, which resulted in me delaying my own treatment.. last suggestion is to ask for the self pay pricing on EVERYTHING. This way you won’t be surprised later on, or frustrated with a bill! I assumed I had coverage via my insurance for somethings, and found out later that it wasn’t covered... honestly every office is going to have some weaknesses, but I am so glad and thankful that I chose Conceptions Florida and I encourage you to do the same!
Describe your experience with your monitoring appointments at Conceptions Florida.
I was given a time window of 3 hours to show up for my ultrasound and blood work appointments fromm 7:30-10:30AM. I personally appreciated this because some days I needed earlier and some days late because of my work schedule. It allowed for flexibility.
Describe the costs associated with your care under Armando Hernandez-Rey at Conceptions Florida.
My husband met with the financial department because I was already under a lot of stress.. but I remember him saying that it was similar to the previous clinic, and that they would refund anything that wasn’t utilized during our treatment cycle. The nurses helped out so much with finding the cheapest pharmacies and any coupons I could use.
Describe Armando Hernandez-Rey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Florida.
Given my age and the fact that we had now done PGS testing on the embryos, it was the Doctors advice to only transfer one embryo. He did however go over in consult the reasoning behind transferring more than one embryo, it was just not necessary for us in particular.