Arthur Castelbaum
RMA of Philadelphia
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Medical SchoolWash U. St. Louis
ResidencyU. of Pennsylvania
FellowshipU. of Pennsylvania
King of Prussia
625 Clark Avenue, Suite 17B
King of Prussia, PA 19406
215.654.1544
Langhorne
320 Middletown Blvd
Langhorne, PA 19047
267.852.0780
Willow Grove
735 Fitzwatertown Rd.
Willow Grove, PA 19090
215.938.1515
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17 assessments
7
Age
28 - 32
Treated
2015 - 2019
Success with this Doc
?
Treatment
10 IUI, 1 IVF
Diagnosis
Unexplained
7
Some days I felt unimportant because he [Dr. Arthur Castelbaum] never elaborates, but when I have needed answers and pushed for me, he has provided that for me...He is not an alarmist - he only gives you the information you need, and I think that’s to keep you for over analyzing or overthinking. I do, though, prefer to have more knowledge than I may need, so this has bothered me from time to time. When in his care, you need to have the mindset that he’s a professional and you need to trust him. Sometimes this can be hard for me, but I have seen many people have great success with him, so I do trust him.
+ Read more
Age
28 - 32
Treated
2015 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
10 IUI, 1 IVF
Diagnosis
Unexplained
7
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum is a very smart man. He is not an alarmist - he only gives you the information you need, and I think that’s to keep you for over analyzing or overthinking. I do, though, prefer to have more knowledge than I may need, so this has bothered me from time to time. When in his care, you need to have the mindset that he’s a professional and you need to trust him. Sometimes this can be hard for me, but I have seen many people have great success with him, so I do trust him.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Ask for more information when you need it.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
It was kind of neutral. Some days I felt unimportant because he never elaborates, but when I have needed answers and pushed for me, he has provided that for me.
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
I was put on the antagonist protocol. He never explained the logic for this protocol. This yielded 14 eggs and resulted in 10 frozen embryos. We transferred 1 embryo each time. First transfer resulted in a negative test and the second resulted in a miscarriage.
Describe your experience with the nursing staff.
My only complaint is that there were a few times (twice maybe?) they forgot to call in my medication. This problem was easily rectified by calling the after hours service. The on call doctor would call my prescriptions in for me. Aside from that, the nursing team was my rock. They encouraged me, cheered me on, and always took the extra time to explain everything to me. They have been phenomenal.
Describe your experience with RMA of Philadelphia.
It’s very difficult to get in touch with the person you’re looking to talk to. You can’t call directly through to an office - you speak to someone who puts a message in to your office and then they call you back when they can. This isn’t convenient for my line of work because I can’t talk at certain times throughout the day.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
The cost of an IUI cycle was approximately $1,000 and for an egg retrieval and transfer, it cost just over $10,000.
Describe Arthur Castelbaum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
I appreciate his conservative approach because the thought of carrying multiples worries me due to the increased health risks for myself and potential babies.
What specific things went wrong at RMA of Philadelphia?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Failed to call with results
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1
Age
41
Treated
2019
Success with this Doc
No
Treatment
3 Fertility Medications
Diagnosis
Diminished Ovarian Reserve
1
I felt like Dr Castelbaum has a very high opinion of himself and his clinic. He spent a lot of time talking about how his clinic did well when inspected by the FDA. This seemed like a strange thing to talk about during our consult with some difficult news. I felt like he was pressuring us to use a donor egg without asking how we felt about it. He really dumped a lot of difficult information on us at once without much compassion. He suggested we have a cry and beer at home before coming back and talking with him again.
+ Read more
Age
41
Treated
2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 Fertility Medications
Diagnosis
Diminished Ovarian Reserve
1
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
I felt like Dr Castelbaum has a very high opinion of himself and his clinic. He spent a lot of time talking about how his clinic did well when inspected by the FDA. This seemed like a strange thing to talk about during our consult with some difficult news. I felt like he was pressuring us to use a donor egg without asking how we felt about it. He really dumped a lot of difficult information on us at once without much compassion. He suggested we have a cry and beer at home before coming back and talking with him again. If felt very strange and like we were taking up space in his office is we weren’t totally on board with his plan after 5 minutes of discussion. He was very blunt and said “you’re a complicated case” immediately after we entered the room. He prescribed Clomid and did not offer to monitor or follow up with me. I had a very bad drug reaction and spoke with a nurse who said she spoke with the doctor and told me there was nothing they could do and I should see my general doctor. When I called a week later seeking guidance after I got my period, I spoke with a nurse who said she would talk to the doctor and get bs m to me and they never did. I’m so glad we went elsewhere!
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Don’t expect a great deal of compassion. He is very blunt.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
I felt like I was in a processing plant. At first I thought I liked Dr Castelbaum, but then I realized I didn’t feel comfortable with his demeanor. I felt like the office staff and nurses were often upset about something and our presence or questions were annoying them.
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
He prescribed clomid but had me start on day 6, which another doctor confirmed didn’t do anything. I had terrible side effects (tingling in limbs and panic attacks) and they did nothing to help me or advise me after I called reporting the side effects.
Describe your experience with the nursing staff.
The nurses lost the bloodwork results I provided twice. They then tried to redo some of the blood tests. I had to come back the next day because they wouldn’t look at the results I previously provided while I was there. They didn’t return am important call on one occasion. In general, I didn’t feel like they cared.
Describe your experience with RMA of Philadelphia.
It felt like a factory- being moved through. The staff often seemed annoyed. They lost test results and did not provide results from a test they performed despite three requests. I’m not sure if the issue was just being disorganized or the personalities of the staff, but we had issues on so many occasions, we moved on to another clinic. The atmosphere was not warm or inviting.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
The HSG test costs seemed high. Other costs were for office visits.
What specific things went wrong at RMA of Philadelphia?
- Lost paperwork
- Failed to send your chart to another clinic
- Lost results
- Provided conflicting information
- Failed to convey critical information
- Failed to consider drug intolerance
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10
Age
34 - 36
Treated
2017 - 2019
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Other
10
Dr. Castelbaum is one of the warmest, most caring doctors I have ever met. He was extremely compassionate and empathetic to the situation happening with me and my partner. He explained everything clearly, has an incredible bedside manner, and genuinely cares about his patients. ... He worked extensively to help us with the situation we had, and constantly expressed empathy and compassion for our specific case.
+ Read more
Age
34 - 36
Treated
2017 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Other
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum genuinely cares about the patients he works with. He was warm, friendly, and funny when appropriate. He treated me and my partner with the utmost respect and dignity. He worked extensively to help us with the situation we had, and constantly expressed empathy and compassion for our specific case. I absolutely love being a patient of his and wish all doctors had the knowledge and kindness he freely displays.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Take him over any other doctor, he is truly one of a kind.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum is one of the warmest, most caring doctors I have ever met. He was extremely compassionate and empathetic to the situation happening with me and my partner. He explained everything clearly, has an incredible bedside manner, and genuinely cares about his patients. He is a wonderful man and doctor to work with.
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
We did a fairly aggressive antagonist protocol with Gonal-F and Menopur then Cetrotide. I responded extremely well to the protocol. At retrieval I had 25 eggs, with 23 being mature. 16 fertilized with ICSI and 8 embryos made it to day 5 for PGS biopsy and freezing. I did not respond well to the oral/vaginal estrogen, so we performed a mini-stim protocol for the FET. I did 10 days of follistim 75IU injections, with PIO starting a few days before transfer. Unfortunately the transfer resulted in a negative pregnancy test. I am hoping to generate more embryos before prepping for a new FET.
Describe your experience with the nursing staff.
The nurses always greeted me with such warmth and kindness. My husband was undergoing cancer treatment while I was going through IVF-FET and they always made sure to check in to see how he was doing. I loved everyone on the staff.
Describe your experience with RMA of Philadelphia.
I don't see any weaknesses. It is an exemplary clinic and others should take note of how well it is run not only with efficiency but compassion and kindness as well. I would recommend RMA King of Prussia to anyone seeking ART.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
I had insurance coverage so the total cost of meds plus treatment was under $5000 total.
Describe Arthur Castelbaum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
RMA's policy is to transfer a single embryo unless it has been shown to be absolutely necessary to try multiples.
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Verified
This patient has provided documentation of treatment at this clinic.
2
Age
31
Treated
2017
Success with this Doc
No
Treatment
7 IUI
Diagnosis
Unexplained
2
Dr. Castlebaum immediately suggested IVF after we had gotten pregnant with our most recent IVF. The manner in which he discussed it was very cavalier and detached. When we finally asked about IVF packages and what he suggested for our situation, his response was "I always like a money back plan, " as if we were purchasing material goods.... We tried 3 IUIs with progesterone as this had worked (though resulted in miscarriage) with our 4th IUI. On the final IUI ,I asked if there was anything else and he said we could perhaps try Follistim (no real explanation why).
+ Read more
Age
31
Treated
2017
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
7 IUI
Diagnosis
Unexplained
2
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
As stated before, RMA is fine if you have an easily fixable problem. Otherwise, RMA, and especially Castlebaum are content to just go through the motions and then immediately move to IVF when the typical treatments don't work. Our least personal experience was with Castlebaum.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Expect blunt information and insensitive jokes if you are sensitive . Do your research beforehand and have questions prepared. Question the statistics of treatments.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castlebaum immediately suggested IVF after we had gotten pregnant with our most recent IVF. The manner in which he discussed it was very cavalier and detached. When we finally asked about IVF packages and what he suggested for our situation, his response was "I always like a money back plan, " as if we were purchasing material goods. This was a huge turnoff and a big reason for leaving RMA altogether.
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
Castlebaum basically told us to request what we wanted if we weren't going to do IVF. He did not think outside the box or offer alternate options. We tried 3 IUIs with progesterone as this had worked (though resulted in miscarriage) with our 4th IUI. On the final IUI ,I asked if there was anything else and he said we could perhaps try Follistim (no real explanation why). We also added Ovidrel, and he told us it was up to us which day we used it rather than monitoring and figuring out the most optimal time. All 3 IUIs resulted in negative tests.
Describe your experience with the nursing staff.
Nurses provided basic information but didn't offer helpful suggestions or further explanation. Really just felt as though they read from a script.
Describe your experience with RMA of Philadelphia.
We really felt like a number there. This is something we've realized more as time goes on, especially with our current RE who is so specific and personal. A strength would be that overall,RMA is very successful. However, this is only true if you have an easily fixable issue. Friends have gotten pregnant there within only a few cycles. But with us, they seemed content to just "go through the motions," and when the typical methods didn't work, they went right to IVF as though it was no big deal. Everything seemed "scripted" in a way, without really trying to look for an issue and individualize our care.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
Copays for office visits were $20.
Describe Arthur Castelbaum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
No comment
What specific things went wrong at RMA of Philadelphia?
- Failed to call with results
- Failed to inform you of changes in protocol
- Failed to convey critical information
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8
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Male Factor, Poor Egg Quality
8
He [Dr. Castelbaum] is very responsive by email... very experienced, knowledgeable, caring, and personable doctor. He is straightforward about his decisions and doesn't shy away from giving bad news when he needs to. He takes the time to answer questions during appointments and will schedule consults as needed... If he doesn't know the answer, he will tell you. He is a great doctor with a great deal of experience, but there are a lot of unknowns in this field, and being a well-educated patient is so important.
+ Read more
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Poor Egg Quality
8
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum is a very experienced, knowledgeable, caring, and personable doctor. He is straightforward about his decisions and doesn't shy away from giving bad news when he needs to. He takes the time to answer questions during appointments and will schedule consults as needed. He is very responsive by email, as are the nurses who work at RMA.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Don't shy away from asking questions, even if you are bumping up against the limits of knowledge in the field of Reproductive Endocrinology. If he doesn't know the answer, he will tell you. He is a great doctor with a great deal of experience, but there are a lot of unknowns in this field, and being a well-educated patient is so important.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum and the RMA staff are busy, but take the time to greet and talk with everyone. This is especially true in the surgery center--the nurses there are truly kind and caring. The office usually runs on time and seems to prioritize getting patients in and out of the office within a reasonable amount of time. If there is something you need, they will put you in touch with the right person to get your questions answered.
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
My first protocol was a typical antagonist protocol. It went worse than expected, given my age and other lab test results, but still yielded mature eggs that fertilized with ICSI. We decided to have another egg retrieval in order to bank more embryos prior to doing a transfer. Dr. Castelbaum recommended a micro flare protocol, which unfortunately yielded no mature eggs. We are trying again with another antagonist protocol.
Describe your experience with the nursing staff.
The RMA nurses are excellent and very communicative. They are also very compassionate and take the time to get to know you as a patient. They are quick to respond to email and phone calls. In any case, it is still important to take the time to keep yourself organized when it comes to your medication supply and dates for upcoming cycles, and notify them quickly if you notice any problems or discrepancies.
Describe your experience with RMA of Philadelphia.
RMA as a clinic is excellent. They are open every single day of the year, so you never have to worry about cycle timing due to the clinic being closed. Their surgery center is also very comfortable and easy to access, given that it is attached to their KOP office and shares much of the same staff. The nurses and other staff in the surgery center are great. The doctors rotate, so you may not see the same doctor during each visit, but I do not mind this feature because it allows the clinic to be open every day.
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10
Age
29 - 32
Treated
2014 - 2017
Success with this Doc
No
Treatment
3 IUI, 1 IVF, Donor Sperm
Diagnosis
—
10
My wife and I originally went for me to get inseminated and after many heartbreaks we turned to Dr. Castlebaum for my wife's insemination. After two iui procedures she became pregnant with our son. After the nurse called with the results he followed up with my wife to express his excitement.... To him it is not a job he genuinely wants you to have a baby and just wants to help you along your journey.
+ Read more
Age
29 - 32
Treated
2014 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF, Donor Sperm
Diagnosis
—
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
My wife and I originally went for me to get inseminated and after many heartbreaks we turned to Dr. Castlebaum for my wife's insemination. After two iui procedures she became pregnant with our son. After the nurse called with the results he followed up with my wife to express his excitement. After Tatum was born we sent Dr. Castlebaum a birth announcement he again called us to express his delight and tell us how adorable our son is. To him it is not a job he genuinely wants you to have a baby and just wants to help you along your journey. We had been to another place where all I can describe it as is being cattle herded we were literally just a number and a paycheck and with no fertility coverage that's not what you want. Dr. Castlebaum makes you feel like part of his family and when you're struggling to have a baby that is so important.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Ask him anything he loves questions and he loves to hatch the plan with you. He doesn't tell you what "his plan" is for you instead it's your collaboration.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
I am in a same sex marriage and he listens to everything we have said along the way we even went to another doctor for Ivf and when we returned to him for my wife to get iui all he wanted to know was if we were successful at the other office. He's amazing and we will never seek care from anyone else again!
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
Iui twice with me using letrezol and hcg trigger shot one was positive pregnancy that ended in mc the other did not work. With my wife he did two iui no med assist and the first did not work the second did!
Describe your experience with the nursing staff.
From start to finish they were incredible with the loss and the BFP they were a great source of comfort and compassion I cannot say enough about the staff.
Describe your experience with RMA of Philadelphia.
It is bright and welcoming they have separate locations for consultations and where they tell you about billing so it is not all clinical. The rooms are warm and bright and the whole place is very clean. They have artist pictures on the wall a lot having to do with fertility that you can purchase if you like it.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
I believe the iui was 1,000 plus the cost of meds but I'm not 100% sure I took a new job and it did have coverage for iui so with my wife there were specialist copay so 40.00 each visit. The sperm cost 890 per vial and we have purchased a total of 9 and if costs between 250-400 to ship.
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10
Age
37 - 39
Treated
2010 - 2012
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Dr. Castelbaum was shocked that my previous doctor hadn't don't any type of testing on me to determine why my cycles weren't producing many eggs... He's very fact based and delivers matter-of-factly so you have to be okay with that but he also has a warm bedside manner.
+ Read more
Age
37 - 39
Treated
2010 - 2012
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
—
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum is an incredibly intelligent, capable and appreciative doctor. I want to start with that when I came back to visit with both my boys he was so genuinely touched, held each kid and truly appreciates the miracles he brings into the world.
He is very straight forward with his information and also doesn't make assumption or judgments. I came from another clinic with unsuccessful IVF cycles and was referred to egg donation. I switched clinics for a 2nd opinion and Dr. Castelbaum was shocked that my previous doctor hadn't don't any type of testing on me to determine why my cycles weren't producing many eggs and why the ones retrieved were abnormal. He immediately ran some testing and did ultimately agree that egg donation was my best bet at having children while being able to experience pregnancy. He's very fact based and delivers matter-of-factly so you have to be okay with that but he also has a warm bedside manner. I loved him and would refer anyone to him. .
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
The staff, including Dr. Castelbaum always made me feel like a priority. They always welcomed my son in the office during my 2nd cycle, even helping to watch him while I was being seen. They always knew me, my background, my family and the current status of my cycle. They worked around my schedule and always fit me in. They tried their best to make my cycles the most cost effective they could and I honestly couldn't say enough good things about any of them from reception, nurses, billing, and of course, Dr. Castelbaum.
Describe your experience with the nursing staff.
Always knew me and my situation and current status. Very compassionate to what we were going through as patients. I wish I could remember some of their names because they were fabulous.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
1st cycle -- approximately $47,000
2nd cycle -- approximately $3,500
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4
Age
37
Treated
2019
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
4
[Dr. Caselbaum] is always in the center city office...Started with clomid a low dose and I responded well. Failed 4 IUI’s and each try he upped the dosage of clomid...Very to the point and all about statistics. No bed side manner...weird nicknames and jokes. Very brainy man. Not an emotional sensitive but to the point... never present for any IUI. Only nurses. I see and talk to the nurses more then him...Almost awkward socialization skills but very smart.
+ Read more
Age
37
Treated
2019
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
4
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Very honest and provides all statistics. Almost awkward socialization skills but very smart. Not always present. Actually never present for any IUI. Only nurses. I see and talk to the nurses more then him.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Be prepared to see mostly nurses. Delayed start of iVF due to no Availabke appointments. Nurses are amazing but center city office is much more hands on and better appointments. Doctor is always in the center city office
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
Very to the point and all about statistics. No bed side manner weird nicknames and jokes. Very brainy man. Not an emotional sensitive but to the point
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
Started with clomid a low dose and I responded well. Failed 4 IUI’s and each try he upped the dosage of clomid. Also used the trigger shot before each IUI. Last IUI I developed cysts on my ovaries and decided to take a break
Describe your experience with the nursing staff.
Amazing nursing staff. Always answer questions and are very sensitive to your situation!
Describe your experience with RMA of Philadelphia.
I feel the appointments are very hard to schedule in the Langhorne office. They have very little dates and times to fit your work schedule. They close before the work day is even over making it difficult to get someone on the phone. Also wait times are longer then expected when you get to the office
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
Insurance covers everything except donor egg and meds. I also pay $30 co pay each visit
What specific things went wrong at RMA of Philadelphia?
- Failed to call with results
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10
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Male Factor
10
Dr. Castelbaum has all my information ready for me. Anytime I ask a question he has an answer for me and does not go looking through notes he knows my situation and I by face...I can not think of a negative even when I probably should be contacting the nurse, if I contact Dr. he always answer my question without hesitation. I have had no disappointments and I have always been treated with respect. Dr. Castelbaum makes me feel very comfortable in not so comfortable situations.
+ Read more
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
Yes
Race
Black or African-American
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Male Factor
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum is great. I can not think of a negative even when I probably should be contacting the nurse, if I contact Dr. he always answer my question without hesitation. I have had no disappointments and I have always been treated with respect. Dr. Castelbaum makes me feel very comfortable in not so comfortable situations.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Ask questions if you do not understand. Dr. Castelbaum has patience and will go over anything you need so do not be scared to ask if you don’t know.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum has all my information ready for me. Anytime I ask a question he has an answer for me and does not go looking through notes he knows my situation and I by face.
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
I am in the beginning stage. We haven’t gotten to my protocol as of yet.
Describe your experience with the nursing staff.
The nurse and office staff are ok but at times they can be rude and very unprofessional at times. They do not always provide the information you need and when you ask they make it seem as if you are getting on their nerves.
Describe your experience with RMA of Philadelphia.
This clinic do not offer a patient portal so you have to go to the office for everything. There are several offices for your convenience. You can choose any office that works for you. The office staff can sometimes be rude if you go on a busy day and they show little concern once you become a patient but not active at the time. It seems they are only concerned with active or potential patients.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
I am uncertain. I started off with insurance but I am now self pay and am waiting to get exact self pay amount.
Describe Arthur Castelbaum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
Dr. Castelbaum will only transfer one embryo if you are under a certain age (35).
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9
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 IUI, Donor Sperm
Diagnosis
—
9
He [Dr. Arthur Castelbaum] has been very affirming of LGBTQ+ identified patients and has a great sense of humor...We did 4 rounds of IUI with clomid and an ovidrel trigger for each attempt. I was not diagnosed with any infertility - but since we are a same-sex couple, we went to RMA... the next recommendation is IVF...Dr. Castelbaum has been warm, friendly, kind, and funny. He made a point to ask about what my wife and I did for living and seemed to recognize us and remember us during our meetings. He was also very affirming of us as a same-sex couple.
+ Read more
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, Donor Sperm
Diagnosis
—
9
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum has a wonderful personality that matched my wife and I so well. He is clearly knowledgeable and was honest with us about his recommendations. He was willing to hear our concerns and seemed to genuinely care about us during the process.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
He has been very affirming of LGBTQ+ identified patients and has a great sense of humor.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
Dr. Castelbaum has been warm, friendly, kind, and funny. He made a point to ask about what my wife and I did for living and seemed to recognize us and remember us during our meetings. He was also very affirming of us as a same-sex couple.
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
We did 4 rounds of IUI with clomid and an ovidrel trigger for each attempt. I was not diagnosed with any infertility - but since we are a same-sex couple, we went to RMA. Insurance does not cover any of our treatments, so the next recommendation is IVF.
Describe your experience with your nurse at RMA of Philadelphia. (Assigned nurse: Melissa Zegley )
Melissa is the person we saw most often and I cannot say enough about her intelligence, compassion, and care. She’s the best!
Describe your experience with RMA of Philadelphia.
We live in Central PA - so it’s nice having the clinic so close. It was slightly inconvenient that any surgical procedures, as well as anything on the weekend, needs to be done at the King of Prussia office - but it could be worse!
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
We had to pay for everything except for diagnostic tests.
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Verified
This patient has provided documentation of treatment at this clinic.
10
Age
25 - 32
Treated
2010 - 2017
Success with this Doc
Yes
Treatment
11 IUI
Diagnosis
PCOS
10
Dr castelbaum is extremely empathetic and caring. He explained thoroughly his concerns with my pcos and extreme follicle growths and the chance of many multiples. He gave me choices and his input which I appreciated... He played with dosage of medication and switched from oral to injectables. He monitored my follicles frequently by ultrasound. Ordered hsg to check for Fallopian tube blockage... As scary as it is, he wants the best for you and to do everybody he can for you he successful
+ Read more
Age
25 - 32
Treated
2010 - 2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
11 IUI
Diagnosis
PCOS
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Dr castelbaum is extremely empathetic and caring. He explained thoroughly his concerns with my pcos and extreme follicle growths and the chance of many multiples. He gave me choices and his input which I appreciated
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Believe in him. As scary as it is, he wants the best for you and to do everybody he can for you he successful
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
Extremely compassionate. Took time to go over results and the effects of my PCOS
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
He played with dosage of medication and switched from oral to injectables. He monitored my follicles frequently by ultrasound. Ordered hsg to check for Fallopian tube blockage
Describe your experience with the nursing staff.
Hardworking, helpful, compsssionate. always smiling
Describe your experience with RMA of Philadelphia.
Clean, many locations, quick service, team approach, quiet. The staff are always available for questions and helpful in going over billing and procedures if need. The staff can make you smile even after the worst news and work with you over outrageous outstanding bills
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
Billing was very helpful. They explained the costs with you prior to procedures and go over insurance policy. They are willing to set up payment plans
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10
Age
28 - 33
Treated
2011 - 2016
Success with this Doc
?
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
10
Great doctor! Very compassionate and caring! Worked hard to achieve a pregnancy and was willing to try anything. Great bedside manner. Took the time to find out different treatment plans and ultimately wanted to help us achieve a pregnancy by any means.... Struggled with a thin lining. Dr. Castelbaum attempted numerous protocols to try and thicken uterine lining with different forms of estrogen. Tried Neupogen washes in uterus, vaginal viagara, acupuncture.
+ Read more
Age
28 - 33
Treated
2011 - 2016
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Great doctor! Very compassionate and caring! Worked hard to achieve a pregnancy and was willing to try anything. Great bedside manner. Took the time to find out different treatment plans and ultimately wanted to help us achieve a pregnancy by any means.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Stay positive. Ask questions.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
Very good Bed side manner. Caring and compassionate
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
Struggled with a thin lining. Dr. Castelbaum attempted numerous protocols to try and thicken uterine lining with different forms of estrogen. Tried Neupogen washes in uterus, vaginal viagara, acupuncture.
Describe your experience with the nursing staff.
Great great nursing staff! Everyone was compassionate and caring. They were right there every step of the way offering encouragement, etc.
Describe your experience with RMA of Philadelphia.
Great clinic. Ran smoothly. No issues with any dept. All offices were welcoming! All depts were a plus to work with. Nurses/front desk employees were nice and helpful. Loved going to the different offices.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
Extremely costly. Did Donor Egg with a known donor and three frozen embryo transfers.
Describe Arthur Castelbaum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
First cycle he transferred two embryos. Second and third cycle, only one embryo. Moving forward I think one embryo is the new normal to prevent premature birth of multiples.
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10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
He [Dr. Arthur Castelbaum] explains everything the first visit, gives you options, and if things don’t work he reevaluates. Very kind and was just as happy that we were pregnant as we were!...He was kind and explained everything thoroughly. I wasn’t another number...We had done clomid and timed intercourse. Letrozole and timed intercourse. Clomid, ovidril, and iui twice.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
He explains everything the first visit, gives you options, and if things don’t work he reevaluates. Very kind and was just as happy that we were pregnant as we were! His office was awesome and the nurses were great. I loved everyone there. When I had to see other doctors or the nurse practitioner for procedures, they had the same bedside manner and were great
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Ask questions and be open minded.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
He was kind and explained everything thoroughly. I wasn’t another number.
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
We had done clomid and timed intercourse. Letrozole and timed intercourse. Clomid, ovidril, and iui twice.
Describe your experience with the nursing staff.
They were sad when I miscarried and treated me so kindly. They also cheered when I took a test and was pregnant.
Describe your experience with RMA of Philadelphia.
Strengths are availability- it was great to go before work and be in and out. No cons but maybe to be closer to where I moved now! Parking was easy and a ton of locations. Hours were great and they literally were open all the time. You never know when you’re going to ovulate!
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Verified
This patient has provided documentation of treatment at this clinic.
3
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
No
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Recurrent Pregnancy Loss
3
[Dr. Arthur Castelbaum has a] Very good bedside manner and patience. Did not personalize my treatment or change protocol after multiple losses. Was willing to discuss other treatment options but would not prescribe himself. Referred to different doctors and forced to jump through hoops...Do not use if you have a history of miscarriages...Only willing to do single embryo transfer...Will only seem patients between 7-10 am no matter the circumstances Always on time.
+ Read more
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Recurrent Pregnancy Loss
3
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
Very good bedside manner and patience. Did not personalize my treatment or change protocol after multiple losses. Was willing to discuss other treatment options but would not prescribe himself. Referred to different doctors and forced to jump through hoops.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Do not use if you have a history of miscarriages
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
Good bedside manner. Did not personalize my care or protocol.
Describe your experience with the nursing staff.
The nursing staff was wonderful
Describe your experience with RMA of Philadelphia.
Poor scheduling. Not willing to work around your schedule. Will only seem patients between 7-10 am no matter the circumstances Always on time. Friendly and clean environment. Comfortable waiting area.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
It was covered under insurance
Describe Arthur Castelbaum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
Only willing to do single embryo transfer
What specific things went wrong at RMA of Philadelphia?
- Failed to call with results
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10
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve
10
I completely trust him [Dr. Castelbaum] and know that he is doing everything he possibly can to help me. He is extremely intelligent and experienced. I appreciate his bedside manner and also his sense of humor. Plus he is very gentle and patient... He took the time to review everything about my husband and me thoroughly... We tried clomid twice, once with iui, and then switched to femara for two cycles, once with iui... This office is very organized and thorough.
+ Read more
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
I completely trust him and know that he is doing everything he possibly can to help me. He is extremely intelligent and experienced. I appreciate his bedside manner and also his sense of humor. Plus he is very gentle and patient
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Relax and trust him
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
He took the time to review everything about my husband and me thoroughly
Describe the protocols Arthur Castelbaum used in your cycles at RMA of Philadelphia and their degree of success.
We tried clomid twice, once with iui, and then switched to femara for two cycles, once with iui
Describe your experience with your nurse at RMA of Philadelphia. (Assigned nurse: Denise )
Super friendly and gentle
Describe your experience with RMA of Philadelphia.
This office is very organized and thorough. They are very on top of getting back to you with results and responding to any questions. They answer the phones quickly and respond promptly to emails. I have never felt I have waited too long for a response.
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
Reasonable
Describe Arthur Castelbaum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
I think he’s very conservative
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10
Age
26
Treated
2017
Success with this Doc
Yes
Treatment
1 Egg Freezing, 1 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve
10
He [Dr. Castelbaum] had great bedside manor. He explained everything very well and answered all of questions well. He called with lab results and recommendations. He was very personable. He talked to us like a human and not just another case. He was great!... I was told we would only do single embryo transfer due to my age I am at his risk for complications in multiples.... They [RMA] knew who I was when I was calling. The greeted me by my first name when entering the office. T
+ Read more
Age
26
Treated
2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing, 1 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
He had great bedside manor. He explained everything very well and answered all of questions well. He called with lab results and recommendations. He was very personable. He talked to us like a human and not just another case. He was great!
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
Ask all the questions because he will answer every single one and explain them well.
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
They knew who I was when I was calling. The greeted me by my first name when entering the office. They new my case well.
Describe your experience with the nursing staff.
The were kind and respectful. Always called with the next step and explained it well. They were there for my husband when he fainted which he doesn’t like to talk about.
Describe Arthur Castelbaum's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
I was told we would only do single embryo transfer due to my age I am at his risk for complications in multiples.
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10
Age
36
Treated
2016
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
—
10
I thought we had a great experience together, if i ever needed to discuss things he [Dr. Castelbaum] was always available. He always went over the procedures and what was at risk. He was also kind and caring. When i became pregnant he was so happy as was I! He told me to come back and visit before and after I have the baby....I felt like a human, because they [RMA] always greeted me by my name...I thought they were great and very understanding!
+ Read more
Age
36
Treated
2016
Success with this Doc
Yes
Race
—
Income
—
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
—
10
How was your experience with Arthur Castelbaum at RMA of Philadelphia?
I thought we had a great experience together, if i ever needed to discuss things he was always available. He always went over the procedures and what was at risk. He was also kind and caring. When i became pregnant he was so happy as was I! He told me to come back and visit before and after I have the baby.
What's one piece of advice would you give a prospective patient of Arthur Castelbaum at RMA of Philadelphia?
If you want the truth go see him
During treatment, were you treated like a number or a human with Arthur Castelbaum at RMA of Philadelphia?
I felt like a human, because they always greeted me by my name
Describe your experience with the nursing staff.
I thought they were great and very understanding! Never been around a great group of people
Describe your experience with RMA of Philadelphia.
I thought the clinic was great
Describe the costs associated with your care under Arthur Castelbaum at RMA of Philadelphia.
I only had to pay for meds and co-pays
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