Arthur Sagoskin

Shady Grove Fertility

Rated 6.3
Strongly recommend: 23%Neutral: 37%Don't recommend: 40%6.3
23% strongly recommend
9 reviews
Humanity
6.8
6.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.8
7.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
3.5
3.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Hahnemann Drexel U.
Residency
Allentown Affiliated Hosp

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Arthur Sagoskin works at

Shady Grove Fertility
Rated 8.5
Strongly recommend: 66%Neutral: 22%Don't recommend: 12%8.5

At 1 office

Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Explore Clinic

3 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
2
4
Age 35 - 36
3 IUI
Black or African-American
Income $50K - $99K
Consultant
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
he [Dr. Sagoskin] is very blunt. So if you need that compassion, you will not get it from him...I did a 2 and 3rd cycle of non-medicated IUIs. Both failed and the of course the next treatment option recommended is IVF. Instead of trying to figure out what our issue is or at least taking the time to rule out issues, IVF is suggested. I just think it would be wise to attempt to find our issue so the IVF has a chance of being successful. I realize someone couples have unexplained fertility, but that means due diligence was given to find a diagnosis. I’m so confused how they would continue treatment on me not ever attempting to see if they can find my issue.
The clinic [Shady Grove Fertility-Rockville] for the most part is ok. It’s clean, they have convenient appointment availability, and you are in an out. I would say it feels kind of like an assembly line with ladies lining up back to back. It’s not a warm feeling and the vibe feeling more like a commercial business than a doctors office...It was just like I was another number at this clinic and with this doctor. My individual case was not taken into consideration or seriously. My voice and concerns were not heard. When I asked questions or voiced my concerns, I was ignored.
How was your experience with Arthur Sagoskin at Shady Grove Fertility?
I had one office visit with Dr. S and one telephone visit. Each time, it ended with me in tears. It was mostly because of his lack of compassion...if you need that from your fertility doctor, you will not get that from him. My husband was ok with his bluntness and lack of bedside manner, but it just elevated my already sensitive feelings. He made me feel worse than what I was already feeling due to my problems with infertility. He is also quick to jump to IVF which was also a problem for me. He never gave me a diagnosis which also troubled me since he was so quick to “prescribe” IVF. I can’t say it was anything I liked about him because I only had 2 visits with him. And those 2 visits were not pleasant. Nurses and other doctors completed my IUIs and I’m only allowed to communicate with him through his nurse. The nurses are not much better and blow off my questions I asked about non-invasive treatment options.
What's one piece of advice would you give a prospective patient of Arthur Sagoskin at Shady Grove Fertility?
Don’t look for compassion...he is very blunt. So if you need that compassion, you will not get it from him.
During treatment, were you treated like a number or a human with Arthur Sagoskin at Shady Grove Fertility?
It was just like I was another number at this clinic and with this doctor. My individual case was not taken into consideration or seriously. My voice and concerns were not heard. When I asked questions or voiced my concerns, I was ignored.
Describe the protocols Arthur Sagoskin used in your cycles at Shady Grove Fertility and their degree of success.
Dr. S ordered the “regular” initial treatments for us. Without having a diagnosis for our infertility. He suggested 3 rounds of IUI with Clomid. After the 1 failed IUI with Clomid, when I went for the 2nd IUI, I had developed cysts (detectable via ultrasound). He then advised I skip that cycle and try another IUI cycle the following month. Since I don’t have any fertility diagnosis, I didn’t want to keep taking Clomid since my body was not reacting positively to it, so I asked him if I could do an non-medicated IUI. He complied and I did a 2 and 3rd cycle of non-medicated IUIs. Both failed and the of course the next treatment option recommended is IVF. Instead of trying to figure out what our issue is or at least taking the time to rule out issues, IVF is suggested. I just think it would be wise to attempt to find our issue so the IVF has a chance of being successful. I realize someone couples have unexplained fertility, but that means due diligence was given to find a diagnosis. I’m so confused how they would continue treatment on me not ever attempting to see if they can find my issue.
Describe your experience with your nurse at Shady Grove Fertility.
The first nurse I had was very good (Helanie). However, she left the location and after she was left, the nurse I got was random. Once Helanie left, the nursing experience went down. The replacement did not take time to know my situation or where I was in the process.
Describe your experience with Shady Grove Fertility.
The clinic for the most part is ok. It’s clean, they have convenient appointment availability, and you are in an out. I would say it feels kind of like an assembly line with ladies lining up back to back. It’s not a warm feeling and the vibe feeling more like a commercial business than a doctors office.
Describe the costs associated with your care under Arthur Sagoskin at Shady Grove Fertility.
My insurance paid 50% and I would have to pay the other 50% at the end of each visit.
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Shady Grove Fertility.
The one problem I had when I was a new patient is that they hadn’t called in my prescriptions. It wasn’t a huge deal but I did have to wait at the pharmacy for quite some time to get it worked out.
2
Doctor
Arthur Sagoskin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
5
10
Age 33
1 IUI
Anovulation
Male Factor
PCOS
Uterine Fibroids
European
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Sagoskin] was patient with all of our questions and concerns, but I do not feel he grasped the full history of our fertility issues. He would ask questions, but did not gather a full timeline (including medication and miscarriages) until we brought it up or walked him through it...He did not perform any of the monitoring appointments or treatments, even when it was on a weekday and he was in the office
Shady Grove is excellent in caring for their patients. The appointments are quick, but allow plenty of time to ask questions or concerns. My only issue would be the delay the Financial department had in receiving the Treatment referral from our insurance. It took me coordinating between my insurance and the finance department for the referral to come through and it was too late to cover the treatment we were receiving. We had to pay out of pocket for the first IUI.
How was your experience with Arthur Sagoskin at Shady Grove Fertility?
We liked Dr. Sagoskin the minute we met him. He was very clear with the direction he wanted to take and was reassuring that we could figure out what is preventing us from getting pregnant and overcome it. He was patient with all of our questions and concerns, but I do not feel he grasped the full history of our fertility issues. He would ask questions, but did not gather a full timeline (including medication and miscarriages) until we brought it up or walked him through it. I thought he was well qualified for his position, but could have been a little more clinical with us. He did not perform any of the monitoring appointments or treatments, even when it was on a weekday and he was in the office. This was disappointing as I would think he would be the one that knows the most about our fertility. That said, when I was not responding to medication, he quickly made adjustments so that we would not have to skip that cycle. All in all, he is is good doctor and knows what he is doing. I think my only complaint is the lack of presence he has outside of his office/consults.
What's one piece of advice would you give a prospective patient of Arthur Sagoskin at Shady Grove Fertility?
Make sure you plan out your questions in advance and be sure to inform him of your history at the first consultation.
During treatment, were you treated like a number or a human with Arthur Sagoskin at Shady Grove Fertility?
Dr. Sagoskin was gentile, but direct with us about our options. He answered our questions and concerns about our fertility and took the time to walk us through what was causing our issues. I did not give him the top score, because the second time we met with him he did not review our chart or remember our issues until after we brought it up. Some of our questions were brushed off until we pointed out historical patterns.
Describe the protocols Arthur Sagoskin used in your cycles at Shady Grove Fertility and their degree of success.
Dr. Sagoskin suggested we start with 3 medicated IUI cycles with a trigger shot before moving to IVF. WHen I was not responding to Letrozole, he doubled the dose and had me return to monitor the progress after finishing the course of medication. He had me in for monitoring every other day or so until the IUI.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Allyson Tack)
Allyson was amazing. Very fast responses and an excellent communicator. She is clear about all of the steps and ensures her patients understand everything about the process/procedure/medications.
Describe your experience with Shady Grove Fertility.
Shady Grove is excellent in caring for their patients. The appointments are quick, but allow plenty of time to ask questions or concerns. My only issue would be the delay the Financial department had in receiving the Treatment referral from our insurance. It took me coordinating between my insurance and the finance department for the referral to come through and it was too late to cover the treatment we were receiving. We had to pay out of pocket for the first IUI.
Describe the costs associated with your care under Arthur Sagoskin at Shady Grove Fertility.
The IUI was $1800 out of pocket. With insurance it was around $500. the first consult with Dr. Sagoskin without insurance was $135.
What specific things went wrong at Shady Grove Fertility?
  • Lost paperwork
Describe the specific things that went wrong at Shady Grove Fertility.
During our first consult, the front desk lost the first page of my application. This included a lot of important information about my health and fertility issues. I had to redo the page. It was not a big deal, just inconvenient.
5
Doctor
Arthur Sagoskin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
6
10
Age 39 - 41
3 IVF
Unexplained
European
Income $200K - $499K
Operations
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Unsuccessful
Strengths [of Dr. Sagoskin]: experienced; knowledgable; offered suggestions for further testing (I wish he would have suggested a few tests must sooner); followed up after negative results and a lose; advocated for me during a miscommunication between my nurse/him/embryology. Weaknesses: disingenuous at times; not proactive at the right times (I offered up tests/procedures I would like to do, etc. and he would say "good idea" -- but shouldn't he have suggested them?); mildly responsive messages.
Strengths [of Shady Grove]: friendly staff, quick response times, great monitoring appointment times, usually minimal wait. Financial Counselors responsive. Weaknesses: Sometimes it feels like a factory, nurses and doctors lack empathy and need to think before they speak. Sensitivity training/refresher would be great for everyone. Recently added many more doctors and nurses and feels less personal, chaotic at times. What a new patient should know: Be realistic and take off the rose colored glasses. Prepare for failure. IVF is not always the answer, sometimes it doesn't work even after multiple attempts with seemingly great outcomes. Advocate for yourself, do your research, question everything, demand respect. Ask for detailed description of an egg retrieval, from talking to anesthesiologist in triage, to walking into operating room and what and who to expect to see. Take all of your pain meds after retrieval, even if you don't think you need them (you will). PGS test and only transfer normals (don't set yourself up for failure and heartbreak if you don't have to).
How was your experience with Arthur Sagoskin at Shady Grove Fertility?
Strengths: experienced; knowledgable; offered suggestions for further testing (I wish he would have suggested a few tests must sooner); followed up after negative results and a lose; advocated for me during a miscommunication between my nurse/him/embryology. Weaknesses: disingenuous at times; not proactive at the right times (I offered up tests/procedures I would like to do, etc. and he would say "good idea" -- but shouldn't he have suggested them?); mildly responsive messages.
What's one piece of advice would you give a prospective patient of Arthur Sagoskin at Shady Grove Fertility?
Advocate for yourself and be aware of all the tests available to you and push for them, even if they are "experimental" or "unproven".
During treatment, were you treated like a number or a human with Arthur Sagoskin at Shady Grove Fertility?
Very personal attention when I first started seeing Dr. Sagoskin. Loved him and his no nonsense manner. 2+ years later and no success, I feel like I'm being treated more like a number and an inconvenience at times.
Describe the protocols Arthur Sagoskin used in your cycles at Shady Grove Fertility and their degree of success.
I was 38 when I started treatment. Protocol 1: BCPs, Antagonist protocol, lower doses of Gonal F and Menopur, slow & long stim, Ganarelix, Lupron/HGC dual trigger. 20+ follicles, only 2 retrieved, both mature, both fertilized naturally, and 3-day transfer of visually great embryos, BFN. Protocol 2: BCPs, Antagonist, higher doses of Gonal F and Menopur, slow & Ling stim,, Ganarelix, HCG trigger, (I demanded aftee the suggestion of two other REs) double-lumen needle during retrieval, 25 eggs retrieved, at least half mature, all fertilized naturally, 6 high grade blastocysts, eSET, positive beta (but low), doubled two times, then deceased and miscarried at 6 weeks (they say chemical since no heartbeat was seen, I consider a miscarriage). Frozen five 5-day blastocysts. Protocol 3: BCPs, Antagonist, highest doses (yet) of Gonal F, Menopur, Ganarelix, slow stim, HCG trigger, double-lumen retrieval, 25 eggs retrieved, 13 mature, 13 fertilized with ICSI, freeze all with PGS testing, 2 6-day hatching blastocysts biopsied and frozen. Thawed 5 frozen blasts from Protocol 2, lost one in thaw, biopsied 4 for PGS testing and refroze. PGS tested 6 blasts, 2 (1 from protocol 2 and one from protocol 3) tested as PGS normal. FET #1: BCPs, Non-injectable E2 and P4 administered vaginally. eSET PGS normal 6-day blast from Protocol 3, BFN. Before next FET elected to do Endometrial Receptivity Array (ERA) biopsy/testing with BCPs then Injectable E2 and P4 + 5 days. Biopsy returned "non-receptive". Retest ERA with BCP then injectable E2 and P4 + 7 days. Biopsy returned "receptive". Waiting to do transfer of remaining PGS normal 5-day blast from Protocol 2. Will do BCPs, then back to back Endometrial "scratches" (one tests for endometriosis, one may aid with implantation) and then transfer. Waiting for CD1 to start new FET protocol with Injectable E2 and P4 + 7.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lindsay Friedman)
Very detailed and thorough. Extremely responsive with email and voicemail. Knowledgeable. Respected. We had a miscommunication that damaged our relationship, but we were able to put that aside. I trust her and would strongly recommend her to others patients.
Describe your experience with Shady Grove Fertility.
Strengths: friendly staff, quick response times, great monitoring appointment times, usually minimal wait. Financial Counselors responsive. Weaknesses: Sometimes it feels like a factory, nurses and doctors lack empathy and need to think before they speak. Sensitivity training/refresher would be great for everyone. Recently added many more doctors and nurses and feels less personal, chaotic at times. What a new patient should know: Be realistic and take off the rose colored glasses. Prepare for failure. IVF is not always the answer, sometimes it doesn't work even after multiple attempts with seemingly great outcomes. Advocate for yourself, do your research, question everything, demand respect. Ask for detailed description of an egg retrieval, from talking to anesthesiologist in triage, to walking into operating room and what and who to expect to see. Take all of your pain meds after retrieval, even if you don't think you need them (you will). PGS test and only transfer normals (don't set yourself up for failure and heartbreak if you don't have to).
Describe the costs associated with your care under Arthur Sagoskin at Shady Grove Fertility.
I have some insurance coverage so meds for 2 of 3 cycles was fully covers and paid for one cycle of meds out-of-pocket. Specialist company's for each visit including monitoring. Insurance covered all procedures except for PGS testing (covered biopsy) and RhoGam shot after miscarriage (due to blood type).
What specific things went wrong at Shady Grove Fertility?
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility.
Miscommunication between RE/Nurse/Embryology and was told frozen embryos were thawed, all survived, Biopsied for PFS testing, and sent to genetics lab for testing. 2 weeks later, no results. They were never thawed or biopsied. Once they were we lost one. Embryology said it was REs fault. REcsaid it was Embryologies fault. Nurse communicated erroneously and damaged our relationship for a long time.
6
Doctor
Arthur Sagoskin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources