Arthur Sagoskin

Shady Grove Fertility

Rated 6.3
Strongly recommend: 23%Neutral: 37%Don't recommend: 40%6.3
23% strongly recommend
9 reviews
Humanity
6.8
6.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.8
7.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
3.5
3.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Hahnemann Drexel U.
Residency
Allentown Affiliated Hosp

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Arthur Sagoskin works at

Shady Grove Fertility
Rated 8.5
Strongly recommend: 66%Neutral: 22%Don't recommend: 12%8.5

At 1 office

Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
301.340.1188
Explore Clinic

4 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unsuccessful
7
7
Age 31 - 34
2 IVF
Male Factor
European
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
Unsuccessful
Egg retrieval treatment protocol [with Dr. Arthur Sagoskin] included birth control for almost three weeks. Then we did 900 IU Gonal-F plus 150 ml of Menopur everyday for 12 days as I have a slightly higher FSH and a middle of the road AMH. The Menopur was increased to 225 in the last three or four days because my follicles needed a little extra boost to get to the desired size (they were kinda stuck around 18mm-20mm). Cetrotide was given at day 5 or 6 for the rest of the stimulation cycle to keep me from ovulating. HCG was used for the trigger, and I took an (crazy) antibiotic the day before my retrieval.
You do not see the doctor enough [at Shady Grove Fertility- Rockville]. For as much as these procedures cost, you'd think you'd see your doctor at least once during your monitoring. But you don't. You see other doctors who someones come in to help you understand your monitoring. The billing department is literally impossible to deal with. It doesn't matter if you contract says specifically what they will and won't cover based on your fee, if they have another list (a list you haven't been provided) that says your fee doesn't cover a particular service - even if that service seems completely logical to the IVF process (not something special), you will be charged extra. That said, their shared risk program is pretty amazing if you think you have a chance of not getting pregnant on your first try.
How was your experience with Arthur Sagoskin at Shady Grove Fertility?
Overall, I like him. If someone were to go to Shady Grove, I'd recommend him. My problems are more with how the clinic is run as a whole (which as a founding doctor of the clinic, I guess means that I disagree with Dr. Sagoskin's approach in that regard.)
What's one piece of advice would you give a prospective patient of Arthur Sagoskin at Shady Grove Fertility?
Write down all your questions beforehand. Do not leave until you've had them all answered. He is willing to answer, but you have to ask.
During treatment, were you treated like a number or a human with Arthur Sagoskin at Shady Grove Fertility?
We first starting meeting with Dr. Sagoskin a few years ago but my husband really didn't like his bedside manner. I kind of didn't care, but he did somewhat treat us like a number in our first consultation with him. Plus, Shady Grove is quite expensive so we tried a different doctor/clinic for our first round, which proved unsuccessful. We decided to come back to Shady Grove and meet again with Dr. Sagoskin. It was like he was a different person. He was warm, he answered all our questions, we didn't feel rushed. He was great, and has been great when it comes to the side of making us feel "human" since we started seeing him again in 2018.
Describe the protocols Arthur Sagoskin used in your cycles at Shady Grove Fertility and their degree of success.
Egg retrieval treatment protocol included birth control for almost three weeks. Then we did 900 IU Gonal-F plus 150 ml of Menopur everyday for 12 days as I have a slightly higher FSH and a middle of the road AMH. The Menopur was increased to 225 in the last three or four days because my follicles needed a little extra boost to get to the desired size (they were kinda stuck around 18mm-20mm). Cetrotide was given at day 5 or 6 for the rest of the stimulation cycle to keep me from ovulating. HCG was used for the trigger, and I took an (crazy) antibiotic the day before my retrieval. (That thing was terrible and gave me the worst stomach cramps and diarrhea.) Egg retrieval resulted in 8 eggs, of which only 6 were mature. 5 eggs were fertilized, but only 2 made it to day 5. I began using Endomentrin progesterone inserts 3 times per day, the day after the retrieval through the transfer and up until the pregnancy test. I also took Estrace (Estradiol) daily. One embryo was transferred, and the other was frozen. The fresh transfer resulted in a negative pregnancy test 13 days later. The frozen embryo transfer treatment protocol: I began with birth control for two weeks, after which I began taking Estrace (Estradiol) three times per day. On day 16, after they checked my uterine lining which was 12mm, I began using 1mL of progesterone oil once every three days. I also started Endometrin inserts twice daily. On day six of injecting and inserting progesterone, I had one frozen embryo transferred that used assisted hatching. That was yesterday so I will have to update in 13 days as to the results.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tina)
Initially I was no pleased with the nursing/care coordinators in Dr. Sagoskin's staff. They seemed annoyed by questions or overwhelmed by patient load. At one point I was foisted off of one care coordinator who abruptly left the office for another one in the Shady Grove family, and I had no one helping me, which was super frustrating because I was starting my first fresh cycle with Shady Grove in two weeks. Finally, I got frustrated and worried about some medication issues I was having and went straight to the clinic without and appointment, requesting to see Tina (as she had been my sort-of contact without actually having been assigned my case.) She took care of me, she was kind and patient. She got me some samples when I ran out of medication and she listened to me when I told her how scared I was about all the costs running up. I had spent so much money and didn't know what to do. She helped. Then she gave me her direct number and told me that she was officially adding me as her patient, that way there would be no more confusion. Tina has been amazing.
Describe your experience with Shady Grove Fertility.
You do not see the doctor enough. For as much as these procedures cost, you'd think you'd see your doctor at least once during your monitoring. But you don't. You see other doctors who someones come in to help you understand your monitoring. The billing department is literally impossible to deal with. It doesn't matter if you contract says specifically what they will and won't cover based on your fee, if they have another list (a list you haven't been provided) that says your fee doesn't cover a particular service - even if that service seems completely logical to the IVF process (not something special), you will be charged extra. That said, their shared risk program is pretty amazing if you think you have a chance of not getting pregnant on your first try. Keep in mind, though, that the shared risk program does not cover the injection class (even though it is not stated in the contract that it is not covered, and since it is held at the clinic by clinic staff, should logically be covered by the shared risk program). Also, meeting with your doctor after a failed IVF cycle under the shared risk program to discuss next steps (also seems like a necessary visit that should logically be included in the cost) is also NOT covered in the shared risk program. So basically, you pay your $20,000+ and still have to pay extra to see your doctor throughout your failed attempts. That's super annoying. A strength, though, is that they do have very good medication specialists to figure out your medication coverage through insurance. My first fresh cycle with Shady Grove was with a different health insurance, so it wasn't covered. However, my insurance changed and they have been appealing my insurance denials, and winning! So, if I need to go through another fresh cycle, I will probably have much smaller payments for medication. Fingers crossed. Their care coordinators are great and incredibly responsive.
Describe the costs associated with your care under Arthur Sagoskin at Shady Grove Fertility.
The costs for diagnosis were pretty expensive, especially since some weren't covered by insurance. Many were, but most weren't. And if you lapse by three years, you have to redo everything. Semen analysis is $150/time. My husband has had to do this four times. The female diagnosis (mock embryo and HSG were...$800(?) with Shady Grove). The medication costs for egg retrieval were nearly $6000. The Shared Risk Program was $19,500.
Describe Arthur Sagoskin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
He has told me flat out that he will not transfer more than one embryo for me. I do not know his stance on multiple embryo transfer in general, but he said that I was too thin to chance having multiples. (I'm not that thin. I'm 5'7" and weigh 140lbs.) This is one of the few issues I've had personally with Dr. Sagoskin as this wasn't even allowed a discussion.
What specific things went wrong at Shady Grove Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility.
Again, the billing department is difficult. They keep charging me for things that should be covered under the Shared Risk program contract, like meeting with my doctor to go over next steps after a failed cycle, and the injection class which our care coordinator said we needed to take. The front desk has also failed to check me into my monitoring appointments TWICE. I've sat in the waiting room for a half hour watching all these people go through who have come in much later than me. It wasn't until I went and asked if I had come to my appointment early, that they went "Oh! So sorry, you weren't checked in. We'll figure that out right now." So an appointment early in the morning that usually only takes 30 minutes from check in to check out is now over an hour. Not great when you need to get to work on time.
7
Doctor
Arthur Sagoskin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2017, Unsuccessful
7
10
Age 34
2 IUI
Donor Sperm
Other
Income $100K - $199K
1st of 2 Docs
LGBTQ
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Arthur Sagoskin] is very friendly and patient with my wife and I when we asked a lot of questions. He was able to make time for a last minute appointment when my cycle started and we realized my first IUI didn't work. He has always been on time for our appointments and never once rushed us.
We have enjoyed Shady Grove Rockville. The offices are beautiful. The desk staff are always so friendly and kind. The nurses who take blood have also been very gentle and kind. The Dr who did both of my IUIs was amazing and so friendly....Kate and Tina [nurses] are very friendly. When we are in person they are very warm and kind. They both answered all the questions we had. My cycle and questions always ended up happening when Tina was out of the office. It was hard to get in touch with her a few times. She also didn't place the order for my medication on time and I almost didn't receive it on time. I called the Pharmacy and it was noted that I was not in the system. I called and emailed Tina on Thursday but she was out of the office until Tuesday. She called me Tuesday afternoon and said that she talked to the Pharmacy and they would rush it to me. In the end it all worked out, however, she is just hard to reach sometimes.
How was your experience with Arthur Sagoskin at Shady Grove Fertility?
He is very friendly and patient with my wife and I when we asked a lot of questions. He was able to make time for a last minute appointment when my cycle started and we realized my first IUI didn't work. He has always been on time for our appointments and never once rushed us.
What's one piece of advice would you give a prospective patient of Arthur Sagoskin at Shady Grove Fertility?
Come in with a list of questions.
Describe the protocols Arthur Sagoskin used in your cycles at Shady Grove Fertility and their degree of success.
We decided to do all the pretesting to make sure I had a good follicle count and my tubes were clear. We did an medicated IUI first and if it didn't take we would be doing medicated. That is what we are currently doing.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Tina)
Kate and Tina are very friendly. When we are in person they are very warm and kind. They both answered all the questions we had. My cycle and questions always ended up happening when Tina was out of the office. It was hard to get in touch with her a few times. She also didn't place the order for my medication on time and I almost didn't receive it on time. I called the Pharmacy and it was noted that I was not in the system. I called and emailed Tina on Thursday but she was out of the office until Tuesday. She called me Tuesday afternoon and said that she talked to the Pharmacy and they would rush it to me. In the end it all worked out, however, she is just hard to reach sometimes.
Describe your experience with Shady Grove Fertility.
We have enjoyed Shady Grove Rockville. The offices are beautiful. The desk staff are always so friendly and kind. The nurses who take blood have also been very gentle and kind. The Dr who did both of my IUIs was amazing and so friendly.
Describe the costs associated with your care under Arthur Sagoskin at Shady Grove Fertility.
We paied $1800 for the medicated IUI and around $300 for nonmedicated. My insurance didnt cover any of it.
Describe Arthur Sagoskin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
NA
What specific things went wrong at Shady Grove Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
Describe the specific things that went wrong at Shady Grove Fertility.
My nurse didn't send in the info to the pharmacy for my trigger shot. I called and was not in the system (Thursday) and Tina was out of the office until Tuesday morning. I was able to get my meds rushed to me to be able to have them before me before I needed them, so it all worked out.
7
Doctor
Arthur Sagoskin
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
7
9
Age 39 - 42
11 IUI
Egg Freezing
IVF
Donor Sperm
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Successful
Sometimes felt like a number and sometimes felt like a human. Excellent doctor[Dr. Arthur Sagoskin] but not overly warm and fuzzy...He is knowledgeable, and experienced. I trusted him and his recommendations. He also listened to my concerns. He was conservative with my treatment and made sure I was comfortable with decisions, especially as we moved further along in the process...I had several nurses over the years , there seemed to be frequent turnover or changes. Lindsay was the one I worked with the most. She was very nice and great in person but her emails were often unclear or she didn't adequately answer my questions. More so with IVF.
Good reputation. Many locations. Open every day. Helpful financial counselors. Feel like a number at times tho due to volume of patients. Waiting room [at Shady Grove in Rockville] always very full...I had several nurses over the years , there seemed to be frequent turnover or changes. Lindsay was the one I worked with the most. She was very nice and great in person but her emails were often unclear or she didn't adequately answer my questions. More so with IVF.
How was your experience with Arthur Sagoskin at Shady Grove Fertility?
He is knowledgeable, and experienced. I trusted him and his recommendations. He also listened to my concerns. He was conservative with my treatment and made sure I was comfortable with decisions, especially as we moved further along in the process.
What's one piece of advice would you give a prospective patient of Arthur Sagoskin at Shady Grove Fertility?
If you only want warm and fuzzy, he's probably not the right doctor for you, but he's so knowledgeable and can get you pregnant!
During treatment, were you treated like a number or a human with Arthur Sagoskin at Shady Grove Fertility?
Sometimes felt like a number and sometimes felt like a human. Excellent doctor but not overly warm and fuzzy.
Describe the protocols Arthur Sagoskin used in your cycles at Shady Grove Fertility and their degree of success.
IUI with clomid and bravelle. IVF with standard meds (I can't remember the meds) FET with estrogen and progesterone injections.
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Lindsay )
I had several nurses over the years , there seemed to be frequent turnover or changes. Lindsay was the one I worked with the most. She was very nice and great in person but her emails were often unclear or she didn't adequately answer my questions. More so with IVF.
Describe your experience with Shady Grove Fertility.
Good reputation. Many locations. Open every day. Helpful financial counselors. Feel like a number at times tho due to volume of patients. Waiting room always very full.
Describe the costs associated with your care under Arthur Sagoskin at Shady Grove Fertility.
Everything was out of pocket for me but they offered financial assistance
Describe Arthur Sagoskin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility.
I did PGS testing so transfered only 1 embryo.
7
Doctor
Arthur Sagoskin
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2012, Successful
8
9
Age 27 - 28
1 IUI
1 IVF
Egg Freezing
Unexplained
Black or African-American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Successful
He didn't really realize how painful the whole process was for us. However, he was friendly and explained things well.
Though they changed nurses on me during my treatment, I am actually glad they did cause my new nurse was awesome.
How was your experience with Arthur Sagoskin at Shady Grove Fertility?
At times I felt as the Dr did so often, he didn't really realize how painful the whole process was for us. However, he was friendly and explained things well.
What's one piece of advice would you give a prospective patient of Arthur Sagoskin at Shady Grove Fertility?
Ask questions if you don't understand something
During treatment, were you treated like a number or a human with Arthur Sagoskin at Shady Grove Fertility?
I think especially the nurses did a great Job. Though they changed nurses on me during my treatment, I am actually glad they did cause my new nurse was awesome
Describe your experience with your nurse at Shady Grove Fertility. (Assigned nurse: Donna Materia-Hoover)
Donna was always so fun. Yes we all knew the reason why where there, but she would not make it the focus of our meetings, if you understand what I mean. She would ask questions, engage us in conversations that had nothing to do with IVF or the needles I had to prick myself with. I sometimes just needed that.
8
Doctor
Arthur Sagoskin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Shady Grove Fertility
Rockville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources