Avner Hershlag

Island Fertility

Rated 5.8
Strongly recommend: 39%Neutral: 7%Don't recommend: 55%5.8
39% strongly recommend
19 reviews
Humanity
6.5
6.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.5
6.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.5
6.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.4
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Hadassah Hebrew U.
Residency
George Washington
Fellowship
Yale

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Avner Hershlag works at

Island Fertility
Rated 6.6
Strongly recommend: 58%Neutral: 11%Don't recommend: 31%6.6

Explore Clinic
Commack
500 Commack Road
Commack, NY 11725

10 patient reviews filtered by:

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2021 - 2022, Consult
NPS
10
NPS
8
Age 33 - 34
2 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
Latinx
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Successful
he [Dr. Avner Hershlag] was great. all around he cared he was very knowledgeable. i learned a lot from him. he loves what he does. i didn't use him for my over all treatment because of the cost of his clinic. money was the only issue i had...he was very against transferring more than one embryo...he cared explained everything. i could tell he has my best interest in his heart.
they're [Island Fertility] efficient call you back quick. but their super busy they don't care to help with your schedule and their basic and cold. sometimes i felt rushed. they care about collecting the money...ivf was recommended with frozen embryo transfer and PGt testing was highly advise to hopefully prevent future miscarriage's.
How was your experience with Avner Hershlag at Island Fertility?
he was great. all around he cared he was very knowledgeable. i learned a lot from him. he loves what he does. i didn't use him for my over all treatment because of the cost of his clinic. money was the only issue i had.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Island Fertility?
n/a
During treatment, were you treated like a number or a human with Avner Hershlag at Island Fertility?
he cared explained everything. i could tell he has my best interest in his heart.
Describe the protocols Avner Hershlag used in your cycles at Island Fertility and their degree of success.
ivf was recommended with frozen embryo transfer and PGt testing was highly advise to hopefully prevent future miscarriage's.
Describe your experience with the nursing staff at Island Fertility.
they were basic
Describe your experience with Island Fertility.
they're efficient call you back quick. but their super busy they don't care to help with your schedule and their basic and cold. sometimes i felt rushed. they care about collecting the money.......overall not bad
Describe the costs associated with your care under Avner Hershlag at Island Fertility.
25,000 dollars
Describe Avner Hershlag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Island Fertility.
he was very against transferring more than one embryo
What specific things went wrong at Island Fertility?
  • Failed to send your chart to another clinic
10
Doctor
Avner Hershlag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Island Fertility
Commack
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
Diminished Ovarian Reserve
Income $100K - $199K
Teacher
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Hershlag] was very uplifting when I would see him. He spoke in ways that were easy for my husband and I to understand. He was also very determined that I would end up with a pregnancy via donor egg. He assured me not to worry and that he would make the process easy and not stressful. I have had previous experiences with another doctor that wound up not being successful with two transfers. My husband and I were devastated. Dr.Hershlag made us feel better about going forth using him in hopes to have a successful pregnancy. Along the way, I had other issues that came up during the process and without hesitation he told me to come into the office with no appointment. He took care of me immediately. My husband and I can’t wait to go back to him to finish the process of becoming parents using donor egg. We did have to put the process on hold due to the costly expense of using donor eggs.
I highly recommend this clinic. The only thing that did seem to bother me at times was the length of time I had to wait. He was always booked with patients (even though that is a great sign) because he is very well known. The place was always very clean and everyone was very helpful. ... [Nursing Staff] Everyone was excellent and was always available when I needed them.
How was your experience with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He was very uplifting when I would see him. He spoke in ways that were easy for my husband and I to understand. He was also very determined that I would end up with a pregnancy via donor egg. He assured me not to worry and that he would make the process easy and not stressful. I have had previous experiences with another doctor that wound up not being successful with two transfers. My husband and I were devastated. Dr.Hershlag made us feel better about going forth using him in hopes to have a successful pregnancy. Along the way, I had other issues that came up during the process and without hesitation he told me to come into the office with no appointment. He took care of me immediately. My husband and I can’t wait to go back to him to finish the process of becoming parents using donor egg. We did have to put the process on hold due to the costly expense of using donor eggs.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He is a very compassionate doctor who will make you feel comfortable and assure you that you will end up with a family of your own.
During treatment, were you treated like a number or a human with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He made me feel very comfortable and he was very friendly and spoke using words I understood.
Describe the protocols Avner Hershlag used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
He told me to keep track of my sleeping patterns because I wake up in the middle of the night with hot flashes due to my very high hcg levels. This would help to control the amount of estrogen I needed to be on to control them.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Marie Elise Marella)
Everyone was excellent and was always available when I needed them.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
I highly recommend this clinic. The only thing that did seem to bother me at times was the length of time I had to wait. He was always booked with patients (even though that is a great sign) because he is very well known. The place was always very clean and everyone was very helpful.
Describe the costs associated with your care under Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish).
My co payments from my insurance were 50 dollars a visit. Donor egg costs range from anywhere between 12,000 to 40,000 depending on if we use frozen or fresh eggs.
Describe Avner Hershlag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
He told us that he would only transfer one embryo at a time. Said doing multiple transfers can very well wind up with multiples and he does not recommend that because there is a higher risk of complications.
10
Doctor
Avner Hershlag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
9
NPS
10
Age 42 - 44
2 IVF
Diminished Ovarian Reserve
Tubal Blockage
Ashkenazi Jewish
Income $200K - $499K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He's [Dr. Hershlag] kind, compassionate and knows what he's doing. We didn't get off to the best start, but he grew on us. We waited almost 2 hours our first time and he didn't even apologize. I was also in denial about my infertility. Once I started my first cycle I felt more like I belonged there....He likes to give hugs to all his patients...Cycle 1 was birth control protocol with 300 follostim and 150 menopur, garinelix and hcg trigger. 11 egg retrieved all mature, 7 fertilized, 6 blasts, 1 pgs tested normal embryo. Cycle 2 was microdose lupron and the above meds. Estrogen was high so stopped lupron.
Calling the main number is annoying, but once your assigned a nurse you get a direct number. I also have the financial adviser and patient liaison for my doctor on speed dial. Everyone is super friendly. Once you start cycling you get to meet everyone...My nurse [at North Shore Long Island Jewish] was on top of everything and always got back to me when I left a message. I always felt better after talking to her. All the nurses there are great.
How was your experience with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He's kind, compassionate and knows what he's doing. We didn't get off to the best start, but he grew on us. We waited almost 2 hours our first time and he didn't even apologize. I was also in denial about my infertility. Once I started my first cycle I felt more like I belonged there.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Stick with it, it might not work the first couple of times. He grew on me.
During treatment, were you treated like a number or a human with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He likes to give hugs to all his patients
Describe the protocols Avner Hershlag used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
Cycle 1 was birth control protocol with 300 follostim and 150 menopur, garinelix and hcg trigger. 11 egg retrieved all mature, 7 fertilized, 6 blasts, 1 pgs tested normal embryo. Cycle 2 was microdose lupron and the above meds. Estrogen was high so stopped lupron. 13 eggs retrieved, 6 fertilized, 4 blasts and 2 pgs tested normal embryos. 2 FET's with PIO IM shots, doxy, medrol and estrace. No pregnancy so far. I'm 43 . ***PS- I'm in the Warriors Facebook group, not sure where I'm supposed to put that in this survey.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Jenny Cutolo)
My nurse was on top of everything and always got back to me when I left a message. I always felt better after talking to her. All the nurses there are great.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
Calling the main number is annoying, but once your assigned a nurse you get a direct number. I also have the financial adviser and patient liaison for my doctor on speed dial. Everyone is super friendly. Once you start cycling you get to meet everyone
Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).
Those were the easiest appointment to schedule. Usually no wait. They pretty much have that down in the morning.
Describe the costs associated with your care under Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish).
my insurance had a 25k max which almost lasted 2 cycles
Describe Avner Hershlag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
Since we did PGS he suggested 1 and we only wanted one at a time. First cycle we only had one anyway
9
Doctor
Avner Hershlag
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 36
Latinx
Income $50K - $99K
2nd of 2 Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I think he [Dr. Hershlag] explains it all and is a caring and understanding professional...egg retrieval is the process i am undergoing. I was given the standard medication injectables...He as very informative, kind and compassionate. He took his time to explain the process, procedure, historical outcomes, etc. I was very pleased with his assessment and my 'gut' felt it was right...feel as though (still on going) that I am in good hands and with a seasoned professional in the field.
she [nurse at Northwell Health] was available; returned calls, answered all my silly and repetitive questions. She walked me through the medication protocal and was on top of everything...I had uterine fibroids removed a few years ago and now i am undergoing egg freezing. I am a returning patient as i feel that i had been well taken care of at this hospital and feel that the doctors i have encountered there are experts in their field.
How was your experience with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
I felt at ease at his office and with his staff of nurses. I feel as though (still on going) that I am in good hands and with a seasoned professional in the field. I am an intuitive person and go strongly by my gut feelings as there are many things in life, the prospects of motherhood as one, that i can not control, but put my faith in those who dedicate their lives to this work, Dr. Hershlag being one of them
What's one piece of advice would you give a prospective patient of Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
I think he explains it all and is a caring and understanding professional. There is little advice i can give someone as I am in this myself.
During treatment, were you treated like a number or a human with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He as very informative, kind and compassionate. He took his time to explain the process, procedure, historical outcomes, etc. I was very pleased with his assessment and my 'gut' felt it was right
Describe the protocols Avner Hershlag used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
egg retrieval is the process i am undergoing. I was given the standard medication injectables. That is all really.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: nurse jackie)
she was available; returned calls, answered all my silly and repetitive questions. She walked me through the medication protocal and was on top of everything.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
I have a extensive medical history at NSLIJ Northwell health. I had uterine fibroids removed a few years ago and now i am undergoing egg freezing. I am a returning patient as i feel that i had been well taken care of at this hospital and feel that the doctors i have encountered there are experts in their field.
Describe the costs associated with your care under Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish).
out of pocket for 9K. Meds were covered by insurance.
Describe Avner Hershlag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
nope applicable.
10
Doctor
Avner Hershlag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 38
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Latinx
Income $200K - $499K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Hershlag] made me feel so happy and was such a pleasure to talk to..He’s compassionate which is so rare. He’s knowledgeable and explains everything in a way that makes sense...They were amzing! Very personalized and would spend time explaining everything. I absolutely adore him and his staff....4 vials is menapur 300 of follastim Menapur Cetratide All used to generate eggs. Cetratide used to delay ovulation...
Nurse practitioner - Dorene- is amazing. Lauren - another doctors nurse that sometimes covered for Hershlag’s nurse was amazing and so understanding Jenny - Hershlag’s nurse- nice but I felt like I was bothering her sometimes...Well organized and friendly staff [North Shore Long Island Jewish]. I have not recognized any weaknesses yet. For blood work and sono you do not need an appointment. You just go in between 7-9. Waiting times weren’t bad at all. I was always in and out in 20 mins at most.
How was your experience with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He made me feel so happy and was such a pleasure to talk to. I feel that I wasted my time at the other practice I went to after meeting him. He’s compassionate which is so rare. He’s knowledgeable and explains everything in a way that makes sense.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Don’t bother going to any other clinics.
During treatment, were you treated like a number or a human with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
They were amzing! Very personalized and would spend time explaining everything. I absolutely adore him and his staff.
Describe the protocols Avner Hershlag used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
4 vials is menapur 300 of follastim Menapur Cetratide All used to generate eggs. Cetratide used to delay ovulation.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Jenny )
Nurse practitioner - Dorene- is amazing. Lauren - another doctors nurse that sometimes covered for Hershlag’s nurse was amazing and so understanding Jenny - Hershlag’s nurse- nice but I felt like I was bothering her sometimes. Didn’t feel that way with anyone else in the practice.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
Well organized and friendly staff. I have not recognized any weaknesses yet. For blood work and sono you do not need an appointment. You just go in between 7-9. Waiting times weren’t bad at all. I was always in and out in 20 mins at most.
Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).
Easy to do. Quick, no wait, orderly.
Describe the costs associated with your care under Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish).
Pay upfront for all copays and services. No payment plan.
What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Avner Hershlag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
6
Age 26 - 27
1 IVF
Anovulation
PCOS
Ashkenazi Jewish
Income $200K - $499K
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Hershlag was amazing and individualized treatment to your personal diagnosis and needs!...so knowledgeable in what he does and so protective of his patients, always wanting to be the one to see them if possible and manage their care. He goes above and beyond to individualize your treatment plans to your diagnosis and needs and is so encouraging and hopeful every step of the way...
clinic [Northwell Health] was fine but doctor hershlag was the one who made it excellent. sometimes it feels like a factory since its so busy but the care dr. hershlag provided overshadowed that...He may not seem so warm from the beginning but he truly is once you get to know him and has your best interests at heart always.
How was your experience with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He is amazing! so knowledgeable in what he does and so protective of his patients, always wanting to be the one to see them if possible and manage their care. He goes above and beyond to individualize your treatment plans to your diagnosis and needs and is so encouraging and hopeful every step of the way. I truly felt like i was in the best hands and owe him so much and am so grateful that he gave us the gift of becoming parents. He has since left northwell and we have moved out of state and my biggest regret about that is that we will not be able to see dr hershlag for future treatments. I strongly recommend him to everyone I know though because he is really the best and I can say that even more so after comparing him to other doctors I've seen after moving away. No doctor ive had experience with is as good as dr. hershlag.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He may not seem so warm from the beginning but he truly is once you get to know him and has your best interests at heart always.
During treatment, were you treated like a number or a human with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Dr. Hershlag was amazing and individualized treatment to your personal diagnosis and needs!
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
clinic was fine but doctor hershlag was the one who made it excellent. sometimes it feels like a factory since its so busy but the care dr. hershlag provided overshadowed that.
Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).
was fine
Describe the costs associated with your care under Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish).
i think around $300 each iui and $20,000 for ivf cycle
Describe Avner Hershlag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
they only transfer one
10
Doctor
Avner Hershlag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
6
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016 - 2017, Unsuccessful
NPS
9
NPS
9
Age 37 - 38
3 IUI
1 IVF
PCOS
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Hershlag has wonderful bedside manner. He answers all of your questions and tries to make you feel very comfortable. When I first started going to his office he did all of my examinations, not a technician...The day I received the news that my first cycle of IVF didn't work, I was expecting the phone call from one of the nurses, however it was a pleasant surprise to hear him on the other end of the line. He was very sympathetic and I was happy that he took the time to break the news to me. I also like the fact that he's honest and doesn't try to sugarcoat anything.
The nursing staff [at North Shore] is fantastic. They answered my numerous questions without hesitation. I had a few meltdowns during some visits and they were very compassionate and tried their best to help me get through them...I was suppose to receive a phone call with blood results on whether or not I needed to start birth control to start a cycle. I didn't receive the phone call, and by the time a nurse got back to me it was too late to start.
How was your experience with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Dr. Hershlag has wonderful bedside manner. He answers all of your questions and tries to make you feel very comfortable. When I first started going to his office he did all of my examinations, not a technician. This was a nice change from my last RE. I have seen almost all of the doctors at this practice, and they are all wonderful. The day I received the news that my first cycle of IVF didn't work, I was expecting the phone call from one of the nurses, however it was a pleasant surprise to hear him on the other end of the line. He was very sympathetic and I was happy that he took the time to break the news to me. I also like the fact that he's honest and doesn't try to sugarcoat anything.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He has a crazy schedule, so you have to be flexible.
During treatment, were you treated like a number or a human with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Dr.Hershlag takes the time to answer any questions and his gentle persona makes you feel very comfortable through stressful times.
Describe the protocols Avner Hershlag used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
I'll be honest, it was all so very overwhelming that I am not sure of the specifics. I trusted that he knew what to do because he was highly recommended, and I just did everything they told me.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Cathy and Jenny)
The nursing staff is fantastic. They answered my numerous questions without hesitation. I had a few meltdowns during some visits and they were very compassionate and tried their best to help me get through them. They are very knowledgeable about medications and procedures, as they should be, however they explained it in a simple manner for me to understand. They really made a stressful and scary time a lot easier.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
The clinics reception staff is outstanding. They are always personable and know you on a first name basis. They try to accommodate you any way they can. The one weakness here is the billing department. Latarsha is wonderful, however other people need to be trained better. I believe you shouldn't sit with a client and quote prices of procedures unless your 100% sure of what you're saying... This is a very stressful time, and false information only makes it that much harder.
What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?
  • Failed to call with results
  • Lost results
Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).
I was suppose to receive a phone call with blood results on whether or not I needed to start birth control to start a cycle. I didn't receive the phone call, and by the time a nurse got back to me it was too late to start. I guess everything happens for a reason. This situation has been addressed at the clinic.
9
Doctor
Avner Hershlag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013, Successful
NPS
10
NPS
10
Age 32
European
Business Executive
2nd of 2 Docs
4 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Hershlag] will exhaust every possible option to get you pregnant!....Caring, compassionate, thoughtful, knowledgeable...I have twins to prove it (let me note that Dr. H was adamant about transferring one embryo.) My husband and I had been through the ringer at that point and this IVF cycle was our last. Mentally and physically my body could not handle it. BUT I pushed and Dr H obliged begrudgingly and said we would most certainly have twins and as long as I knew all the risks he would not transfer more than two embryos so don't even think about it....
The whole establishment [at North Shore Long Island Jewish Fertility] knew what they were doing. I have twins to prove it (let me note that Dr. H was adamant about transferring one embryo.) My husband and I had been through the ringer at that point and this IVF cycle was our last. Mentally and physically my body could not handle it. BUT I pushed and Dr H obliged begrudgingly and said we would most certainly have twins and as long as I knew all the risks he would not transfer more than two embryos so don't even think about it....
How was your experience with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Caring, compassionate, thoughtful, knowledgable. The whole establishment knew what they were doing. I have twins to prove it (let me note that Dr. H was adamant about transferring one embryo.) My husband and I had been through the ringer at that point and this IVF cycle was our last. Mentally and physically my body could not handle it. BUT I pushed and Dr H obliged begrudgingly and said we would most certainly have twins and as long as I knew all the risks he would not transfer more than two embryos so don't even think about it.... Three weeks later an ultra sound confirmed two sacks were there. Every single person I meet that is in this situation gets referred to him. Honestly, he is just the best at what he does.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He will exhaust every possible option to get you pregnant!
During treatment, were you treated like a number or a human with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Like I was the only patient he had.
10
Doctor
Avner Hershlag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2013, Successful
NPS
9
NPS
10
Age 33
2 IUI
Anovulation
PCOS
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Hershlag is very knowledgeable and explained every step throughout the process...He ended every session with a hug which I appreciated
It is typical to have to wait over an hour for an appointment even if you are the first appointment of the day.
How was your experience with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
He was very thorough and explained everything throughout the process.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Be prepared to wait a long time in the waiting room. He's great so it's worth it.
During treatment, were you treated like a number or a human with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Dr Hershlag is very knowledgable and explained every step throughout the process. He also thoroughly answered any questions that we had. He ended every session with a hug which I appreciated. However, the wait times in his office are unbearable! It is typical to have to wait over an hour for an appointment even if you are the first appointment of the day.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Carol)
She was so sweet and funny. I know some other patients at the clinic and everyone raves about how great she is.
9
Doctor
Avner Hershlag
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010, Successful
NPS
10
NPS
10
Age 30
1 IUI
Income $500K
Lawyer
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
...warm, knowledgeable, and interested in my questions and concerns...My husband was reluctant to do a varicocele procedure, and Dr. Hershlag was very supportive of this and did not push. ... I found him to be excellent; extremely compassionate and caring, and like someone who truly loves what he does. When I had trouble finding a doctor in NYC to do certain testing on my husband due to his varicocele, he was extremely helpful and recommended some others
I called the office [Northwell Health (formerly North Shore Long Island Jewish)] several times with crazy nervous questions and they were always extremely kind and helpful... Although to a certain extent I felt like a number in his office because there were so many people coming in and out of the office, I got the sense that this is how it is in all clinics. ...
How was your experience with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Again, I had some personal connection to Dr. Hershag since he was a friend of a friend, but I found him to be excellent; extremely compassionate and caring, and like someone who truly loves what he does. When I had trouble finding a doctor in NYC to do certain testing on my husband due to his varicocele, he was extremely helpful and recommended some others. I did have one appointment with one other doctor when Dr. Hershlag was on vacation, and he was also very nice. My husband was reluctant to do a varicocele procedure, and Dr. Hershlag was very supportive of this and did not push. We did one round of clomid which did not result in ovulation, and so they adjusted the clomid and on the second round I did ovulate and we did an IUI which was successful. Dr. Hershlag monitored me for the next 6 weeks or so, and during that time I called the office several times with crazy nervous questions and they were always extremely kind and helpful. Another plus for me was that I did not feel he pushed unnecessary procedures on me just to make money, which I have found with other doctors.
What's one piece of advice would you give a prospective patient of Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
Nothing- I really had a wonderful experience.
During treatment, were you treated like a number or a human with Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish)?
I did know Dr. Hershlag through friends of my parents, so I'm not sure whether my experience was representative, but I always found him to be warm, knowledgeable, and interested in my questions and concerns. Although to a certain extent I felt like a number in his office because there were so many people coming in and out of the office, I got the sense that this is how it is in all clinics.
Describe the protocols Avner Hershlag used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
First he did testing on both partners. As my issue was lack of ovulation, we decided to tackle that first and we started on clomid. After first round did not work, he increased dosage and I did ovulate the second round. I came in every day around that time to see whether I had ovulated, and I got two shots (profesterone?) to make me ovulate. I also did IUI on three successive days. When I came in two weeks later, I had a positive pregnancy test. I then needed to come back once a week until a heartbeat was detected (around six weeks).
Describe your experience with the nursing staff at Northwell Health (FKA North Shore Long Island Jewish).
I honestly can't remember. I remember them being very nice.
Describe the costs associated with your care under Avner Hershlag at Northwell Health (FKA North Shore Long Island Jewish).
I paid a copay each time but otherwise was completely covered by insurance.
10
Doctor
Avner Hershlag
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Northwell Health (FKA North Shore Long Island Jewish)
Manhasset
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5