Bansari (Bonnie) Patel

ACRM

Rated 9.6
Strongly recommend: 93%Neutral: 4%Don't recommend: 3%9.6
93% strongly recommend
28 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.5
6.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7.4
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Medical College of Georgia
Residency
Greenville General Hospital
Fellowship
Case Western Reserve University

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Bansari (Bonnie) Patel works at

ACRM
Rated 8.5
Strongly recommend: 73%Neutral: 14%Don't recommend: 14%8.5

At 3 offices

Marietta
711 Canton Rd
Marietta, GA 30060
770.928.2276
Johns Creek
6470 E. John's Crossing
Johns Creek, GA 30097
770.928.2276
Atlanta Perimeter
5909 Peachtree Dunwoody Rd
Atlanta, GA 30328
770.928.2276
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Explore Clinic

2 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
7
6
Age 34
2 IVF
Diminished Ovarian Reserve
Uterine Fibroids
Other
Income $100K - $199K
Entrepreneur
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
Dr. Patel is very compassionate. She's always patient and never made us feel rushed. ... One thing we noticed is her challenge with providing detail in email communication/conversation. There were times where she didn't fully communicate what would be happening, and there were some surprises we came up against that we weren't expecting. ... After our initial consult and blood work, I was diagnosed with a severely diminished egg reserve at age 34. 0.3% to be exact. ...
ACRM is good at the following based on my experience: explaining protocols and surgery/procedure prep; follow up after surgery; they're pretty good at explaining financial responsibilities. ACRM could work on: overall communication (after our last retrieval, we were told we had 2 embryos by our doctor, only to get a call an hour later from the embryologist saying we only had 1. The mix up was heartbreaking. We eventually found out that the 2nd egg fertilized but not until the next day)
How was your experience with Bansari (Bonnie) Patel at ACRM?
Dr. Patel is very compassionate. She's always patient and never made us feel rushed. She took the time to answer our questions, and explain next steps and courses of action. One thing we noticed is her challenge with providing detail in email communication/conversation. There were times where she didn't fully communicate what would be happening, and there were some surprises we came up against that we weren't expecting.
What's one piece of advice would you give a prospective patient of Bansari (Bonnie) Patel at ACRM?
Do your research on your condition, if one is identified. Don't be afraid to fight for what you need, you're the best advocate for yourself. If something feels unsure, ASK!
During treatment, were you treated like a number or a human with Bansari (Bonnie) Patel at ACRM?
Dr. Patel has a great bedside manner. She's compassionate and careful, but also communicates realistically. At this point, we feel we can trust her.
Describe the protocols Bansari (Bonnie) Patel used in your cycles at ACRM and their degree of success.
After our initial consult and blood work, I was diagnosed with a severely diminished egg reserve at age 34. 0.3% to be exact. We were thankful to have found this out early on. From there, Dr. Patel put me on one month of priming with estrogen, and the next month was my egg retrieval. I was put on the highest dose of gonal, menopur + omnitrope. She retrieved 4 eggs, 3 fertilized, and 1 embryo was determined to be genetically normal. We transferred it back the following month, but got a negative pregnancy test. So we immediatly moved into retrieval #2. Since my body didn't respond as well to the highest dose of drugs, my protocol was a lower dose of gonal + omnitrope in addition to clomid + letrazole. 6 eggs were retrieved, 2 fertilized but none made it through the week. She also found that my uteran lining was thinner this go round than last, likely due to chlomid side effects. We took a break from IVF for a month and plan to try again. This time with either little or no chlomid to prevent a thin lining, and we will do a day 3 fresh transfer vs freezing to see if that makes a difference.
Describe your experience with your nurse at ACRM. (Assigned nurse: Meaghan Kent)
Some of the nursing staff was great, and we felt like they were compassionate and caring. Our main nurse was really hard to get in touch with. She rarely used an out of office email reply which caused confusion and frustration a few times when we needed info quickly. Our care coordinator was pretty responsive, but there were times when we had insurance related questions where she wasn't very helpful.
Describe your experience with ACRM.
ACRM is good at the following based on my experience: explaining protocols and surgery/procedure prep; follow up after surgery; they're pretty good at explaining financial responsibilities. ACRM could work on: overall communication (after our last retrieval, we were told we had 2 embryos by our doctor, only to get a call an hour later from the embryologist saying we only had 1. The mix up was heartbreaking. We eventually found out that the 2nd egg fertilized but not until the next day)
Describe the costs associated with your care under Bansari (Bonnie) Patel at ACRM.
Cycle #1: $26,899.39 - meds, visits, retrieval, testing + transfer Cycle #2: $23,954.96 - meds, visits, retrieval
What specific things went wrong at ACRM?
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at ACRM.
Our main nurse wasn't that great at communication. And there were times we needed info quick, and she didn't have an out of office reply set so we had no idea she was gone. We've had a pretty good experience with Dr. Patel, aside from her vagueness in communicating at times.
7
Doctor
Bansari (Bonnie) Patel
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
ACRM
Marietta
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Unknown Success
7
9
Age 27 - 28
3 IUI
Male Factor
European
Income $50K - $99K
3rd of 3 Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Patel is the only physician who has been willing to refer my husband to a urologist after we were diagnosed with male factor infertility. She is not adamant about jumping into IVF, as the others were. I feel that she is very knowledgeable and caring...Dr. Patel is very genuine and empathetic. It feels like she has patient driven treatment. An example is that she takes financial situations into account when driving treatment to eliminate that stress factor...
Wake Forest is an excellent program, as they are part of a big medical community in Winston Salem. They are a teaching institution and part of a University, therefore their practice is held to certain policies and restrictions that a private practice physician would not be. I do feel that they have high caliber physicians and staff...The nurses are very kind and quick to respond to me about test results...IUI is approximately $500.00 IVF is approximately $10,000 for retrieval and extra for meds...
How was your experience with Bansari (Bonnie) Patel at Wake Forest University?
I have seen two previous physicians for infertility treatment and Dr. Patel is the only physician who has been willing to refer my husband to a urologist after we were diagnosed with male factor infertility. She is not adamant about jumping into IVF, as the others were. I feel that she is very knowledgeable and caring.
What's one piece of advice would you give a prospective patient of Bansari (Bonnie) Patel at Wake Forest University?
She is kind and is very good at her job.
During treatment, were you treated like a number or a human with Bansari (Bonnie) Patel at Wake Forest University?
Dr. Patel is very genuine and empathetic. It feels like she has patient driven treatment. An example is that she takes financial situations into account when driving treatment to eliminate that stress factor. She makes eye contact during conversations.
Describe the protocols Bansari (Bonnie) Patel used in your cycles at Wake Forest University and their degree of success.
Our first scheduled IUI with her was cancelled and post-poned.
Describe your experience with the nursing staff at Wake Forest University.
The nurses are very kind and quick to respond to me about test results.
Describe your experience with Wake Forest University.
Wake Forest is an excellent program, as they are part of a big medical community in Winston Salem. They are a teaching institution and part of a University, therefore their practice is held to certain policies and restrictions that a private practice physician would not be. I do feel that they have high caliber physicians and staff.
Describe the costs associated with your care under Bansari (Bonnie) Patel at Wake Forest University.
IUI is approximately $500.00 IVF is approximately $10,000 for retrieval and extra for meds
7
Doctor
Bansari (Bonnie) Patel
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Wake Forest University
Winston-Salem
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources