Because we only had 2 eggs, she [Dr. Patel] recommended doing 1 at a time to increase our chances...if we had wanted to do multiple, she would have been open to that...Each visit was personal. If I had questions or she knew I needed to cry (hello hormones!) she stayed a few extra minutes with me instead of rushing off to the next patient..
everything was explained upfront and there were no surprise costs...She [our ACRM nurse] was quick to respond and provide details from my visit, quick to call medications in, and always followed up...Appointments were timely, and I never experienced a long wait. My only complaint with the entire process was that some of the ACRM team members who took blood were a bit more aggressive than others.
How was your experience with Bansari (Bonnie) Patel at ACRM?
We did a lot of research online and with other friends who have gone to offices in Atlanta before we ultimately decided on ACRM, and Dr. Patel. From the moment we met her, we had full confidence that she would do everything she could to help us grow our family. We never had an false hope or expectations, understanding that this process doesn't always guarantee a pregnancy, but we genuinely felt like Dr Patel was giving us our best chance.
She made tough calls, and had to tell a hormonal patient that we needed to cancel a cycle. I was always appreciative of her making the hard calls because I knew it was the right decision. I never felt like she was pushing me through the process.
I would, and will, recommend Dr. Patel to anyone who is seeking to take the next step in growing their family. It's not an easy process, but Dr. Patel encouraged us and rooted for us the entire time!
What's one piece of advice would you give a prospective patient of Bansari (Bonnie) Patel at ACRM?
Be upfront about questions/concerns. If something doesn't make sense (because it's doctor lingo) ask.
During treatment, were you treated like a number or a human with Bansari (Bonnie) Patel at ACRM?
From the moment we met Dr Patel, we felt like she was fighting along with us for our family. Each visit was personal. If I had questions or she knew I needed to cry (hello hormones!) she stayed a few extra minutes with me instead of rushing off to the next patient. For the important visits, she made sure she was the doctor I was seeing so she could see for herself what was going on.
Describe the protocols Bansari (Bonnie) Patel used in your cycles at ACRM and their degree of success.
Our first appt was late February, right before Covid, so our path looked a little different. While the office was shut down, we did a few months of clomid and letrozole. Attempted and IUI in May, but that got cancelled due to male infertility issues. Decided to take a few months off of medication to let my body rest before starting back up again in August for Egg Retrieval. Attempted frozen egg transfer in Oct but my lining wasn't where we wanted it to be, so cancelled that procedure and tried a different protocol in November. Still wasn't thick enough, so we switched to doing a retrieval stimulation because my lining looked good during retrieval. We were successful with our first transfer with that protocol. We did several other procedures along the way: hysteroscopy, HSG, SIS.
Describe your experience with your nurse at ACRM. (Assigned nurse: Melissa)
Melissa was just as important to me as Dr. Patel! She was quick to respond and provide details from my visit, quick to call medications in, and always followed up. I felt like a person with her, instead of just someone on the other end of the phone/email. And she more so than Dr. Patel had to handle me at my worst with hormones! She was always made me feel like what I was going through was normal and that I wasn't alone in this.
Describe your experience with ACRM.
ACRM was always clean, and their protocols and handling of the office and patients during Covid was exceptional. Appointments were timely, and I never experienced a long wait. My only complaint with the entire process was that some of the ACRM team members who took blood were a bit more aggressive than others.
Describe the costs associated with your care under Bansari (Bonnie) Patel at ACRM.
We had a significant amount covered through my husband's insurance, so we consider ourselves very lucky in that regard. The only thing that wasn't covered by insurance was the genetic testing of the embryos. But everything was explained upfront and there were no surprise costs.
Describe Bansari (Bonnie) Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ACRM.
Because we only had 2 eggs, she recommended doing 1 at a time to increase our chances. In case the first didn't work out, we could still tweak things for the 2nd. But, if we had wanted to do multiple, she would have been open to that.