Benjamin Lannon

Boston IVF

Rated 9.2
Strongly recommend: 74%Neutral: 21%Don't recommend: 4%9.2
74% strongly recommend
26 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.7
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.4
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Brown
Residency
Beth Israel Boston
Fellowship
Beth Israel Boston

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Benjamin Lannon works at

Boston IVF
Rated 8.3
Strongly recommend: 65%Neutral: 18%Don't recommend: 17%8.3

At 2 offices

South Portland
778 Main Street, Suite 2
South Portland, ME 04106
(207) 358-7600
Rye
1245 Washington Road
Rye, NH 03870
(877) 858-2483
Explore Clinic

2 patient reviews filtered by:

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2018, Unknown Success
6
6
Age 25
2 Fertility Medications
Other
Income $50K - $99K
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
I would say that he [Dr. Benjamin Lannon] should maybe do blood tests of the female to really check hormonal levels prior to jumping into IUI and other fertility treatments...He mentioned doing an HSG first then from there doing IUI’s for as many rounds as we wanted depending on if my tubes were found to be open. If that didn’t work, then he recommended Clomid IVF where they monitor my follicles and only remove 2 mature eggs and fertilize them and then implant them back into my body. He understood we do not feel right doing General IVF.
Some [nurses at Boston IVF] were rushed but we had one great nurse that we chatted with on the phone when we needed bloodwork for our pregnancy...Consolation was $250-$300...Ultrasound for miscarriage was $350-400...he was open to what we wanted but felt at least 2 embryos transferred were best in order to boost...chances...They were great about getting us in quickly and great to talk with. The secretary’s could be a bit more understanding of the patients fear and having lots of questions about the paperwork. Great company
How was your experience with Benjamin Lannon at Boston IVF?
Dr. Lannister’s was gentle and kind. Though he felt that us not getting pregnant on 4 rounds of clomid was an orange flag and not a red flag, he didn’t take the time to explain why. He was organized and very kind but never thought to test my hormones or my thyroid. I felt that he was the same as my PCP and OB in that sense. Jumping right into IUI or clomid IVF is intense and may not be necessary if all other body parts are working. (Fallopian tubes) ext. We did get pregnant on our own only to miscarry after our first consultation. But he said if we weren’t pregnant in 6 months to call him to start IUI. So we left feeling like we were broken and not heard and pushed into treatment even though we conceived on our own. Over all he’s kind, not rushed, and understands that we don’t want to be there for help as we want to do it naturally but have no other option. But he gets that bedside manner is important and that it is a huge leap of faith. I do recommend him!
What's one piece of advice would you give a prospective patient of Benjamin Lannon at Boston IVF?
I would say that he should maybe do blood tests of the female to really check hormonal levels prior to jumping into IUI and other fertility treatments. Obviously doing this after the males sperm has been tested first.
During treatment, were you treated like a number or a human with Benjamin Lannon at Boston IVF?
He took the time with us to answer all questions. He gently explained things. Though he did good, we left feeling that there wasn’t enough testing done in order to confirm his plan was right for us. But he was kind and understanding and willing to listen to us.
Describe the protocols Benjamin Lannon used in your cycles at Boston IVF and their degree of success.
He mentioned doing an HSG first then from there doing IUI’s for as many rounds as we wanted depending on if my tubes were found to be open. If that didn’t work, then he recommended Clomid IVF where they monitor my follicles and only remove 2 mature eggs and fertilize them and then implant them back into my body. He understood we do not feel right doing General IVF.
Describe your experience with the nursing staff at Boston IVF.
Some were rushed but we had one great nurse that we chatted with on the phone when we needed bloodwork for our pregnancy.
Describe your experience with Boston IVF.
They were great about getting us in quickly and great to talk with. The secretary’s could be a bit more understanding of the patients fear and having lots of questions about the paperwork. Great company
Describe the costs associated with your care under Benjamin Lannon at Boston IVF.
Consolation was $250-$300. Not covered by insurance. Ultrasound for miscarriage was $350-400.
Describe Benjamin Lannon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
No, he was open to what we wanted but felt at least 2 embryos transferred were best in order to boost purchases chances.
6
Doctor
Benjamin Lannon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Boston IVF
South Portland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
0
0
Age 34
3 IUI
Unexplained
European
Income $100K - $199K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Lannon I would rate as Ok, he really did not give me any new information that I already didn't know and was not upfront about all my options (pushed IVF hard before trying anything else)...I always felt like a number, when we met with him for our first consult I felt as though he was giving me the same info he had given every patient. Nothing felt individualized. He also pushed IVF very hard on us and did not let me know all my options. I did 2 IUI's at Boston IVF which were done by nurses. I never saw him after our initial consult.
First off, any time I called to ask a question the receptionist would hurry me off the phone like I was bothering her and used a very unfriendly tone. If you are a self-pay patient like me (insurance will not cover any of my treatments) you must pay for the treatment or consults you are having in advance before they will even let you make the appointment. This has to be done through their website with a credit card. After your payment is accepted then they will take your call to make an appointment. This continued to make me feel like a number and the entire practice just felt like a business trying to make as much money as they could a and not a care team....The clinic [Boston IVF] is pretty simple, I thought it would actually be a little nicer for the amount of money patients are paying for the service. I did like that they had coffee in the Lobby though for the patients.
How was your experience with Benjamin Lannon at Boston IVF?
I always felt like a number, when we met with him for our first consult I felt as though he was giving me the same info he had given every patient. Nothing felt individualized. He also pushed IVF very hard on us and did not let me know all my options. I did 2 IUI's at Boston IVF which were done by nurses. I never saw him after our initial consult.
What's one piece of advice would you give a prospective patient of Benjamin Lannon at Boston IVF?
I would say advocate for what you need and want because he is not very straight forward.
During treatment, were you treated like a number or a human with Benjamin Lannon at Boston IVF?
I did not have a very positive experience at Boston IVF. First off, any time I called to ask a question the receptionist would hurry me off the phone like I was bothering her and used a very unfriendly tone. If you are a self-pay patient like me (insurance will not cover any of my treatments) you must pay for the treatment or consults you are having in advance before they will even let you make the appointment. This has to be done through their website with a credit card. After your payment is accepted then they will take your call to make an appointment. This continued to make me feel like a number and the entire practice just felt like a business trying to make as much money as they could a and not a care team. Dr. Lannon I would rate as Ok, he really did not give me any new information that I already didn't know and was not upfront about all my options (pushed IVF hard before trying anything else). I would not recommend Boston IVF South Portland to anyone I know.
Describe the protocols Benjamin Lannon used in your cycles at Boston IVF and their degree of success.
He used Clomid and we did 2 IUI's. We did not do anything else with him because we did not feel comfortable.
Describe your experience with the nursing staff at Boston IVF.
I met with one nurse that was very nice who did one of our IUI's but the others often made me feel like a number and just seemed like they wanted to get me out of there as soon as possible. They spoke very quickly, often did not make eye contact and did not spend any time listening to my questions.
Describe your experience with Boston IVF.
The clinic is pretty simple, I thought it would actually be a little nicer for the amount of money patients are paying for the service. I did like that they had coffee in the Lobby though for the patients.
Describe the costs associated with your care under Benjamin Lannon at Boston IVF.
IUI's were $500, I did not do IVF but the price I was quoted was $8000 for the procedure and $4-5000 for the medication.
Describe Benjamin Lannon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We did not do this.
0
Doctor
Benjamin Lannon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Boston IVF
South Portland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources