Rated 6.6
Neutral: 60%Don't recommend: 40%6.6
0% strongly recommend
3 reviews
Humanity
7.2
7.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.2
7.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Indiana U.
Residency
Methodist Hosp
Fellowship
Michael Reese Hosp

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Bert Scoccia works at

University of Illinois at Chicago
Rated 7.6
Strongly recommend: 50%Neutral: 25%Don't recommend: 26%7.6

Explore Clinic
Chicago
1801 West Taylor St
Chicago, IL 60612

2 patient reviews filtered by:

2012 - 2014, Unsuccessful
NPS
7
NPS
8
Age 36 - 38
4 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Marketer or PR
1st of 3 Docs
2 IUI With Other Docs
Donor Eggs With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Scoccia wasn't conservative with the medications and always proposed experimental drugs / supplements which I appreciated.
The clinic was always so busy and I had to keep reminding Dr. Scoccia of my history. It was impossible to get a hold of the doctor whenever I called.
How was your experience with Bert Scoccia at University of Illinois at Chicago?
Dr. Scoccia tried many things to determine the causes of my infertility. He explored many options. I only wish he weren't overbooked the whole time I was seeking treatments. The clinic was going through a transition which made communication more difficult.
What's one piece of advice would you give a prospective patient of Bert Scoccia at University of Illinois at Chicago?
I would demand more communication from him.
During treatment, were you treated like a number or a human with Bert Scoccia at University of Illinois at Chicago?
The clinic was always so busy and I had to keep reminding Dr. Scoccia of my history. It was impossible to get a hold of the doctor whenever I called.
Describe the protocols Bert Scoccia used in your cycles at University of Illinois at Chicago and their degree of success.
Dr. Scoccia wasn't conservative with the medications and always proposed experimental drugs / supplements which I appreciated. He would adjust medications if I wasn't responding well in the first day or two of the cycle. He was careful to monitor the progress and adjust as needed.
Describe your experience with your nurse at University of Illinois at Chicago. (Assigned nurse: Debbie Stevenson)
The nursing staff only responded once a day which was frustrating. I wish they'd take emails to answer questions.
Describe the costs associated with your care under Bert Scoccia at University of Illinois at Chicago.
I was completely covered by HMO insurance so I paid very little out of pocket for procedures and meds.
What specific things went wrong at University of Illinois at Chicago?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at University of Illinois at Chicago.
The only issue I had with the clinic was the poor response time to questions.
7
Doctor
Bert Scoccia
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
University of Illinois at Chicago
Chicago
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
NPS
7
NPS
8
Age 33
1 IUI
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Successful
Dr. Scoccia and his nurse are very attentive and know what they are doing.
Be prepared for the experience of waiting in a reception area with regular OB patients who are pregnant (which can be hard as a fertility patient.)
How was your experience with Bert Scoccia at University of Illinois at Chicago?
The clinic/office is very busy and not fancy. I was skeptical at first. However, I felt that Dr. Scoccia and his nurse were attentive and cared about me as a person.
What's one piece of advice would you give a prospective patient of Bert Scoccia at University of Illinois at Chicago?
Be prepared for the experience of waiting in a reception area with regular OB patients who are pregnant (which can be hard as a fertility patient.) Expect to have to wait for a while at appointments, but also know that Dr. Scoccia and his nurse are very attentive and know what they are doing.
During treatment, were you treated like a number or a human with Bert Scoccia at University of Illinois at Chicago?
This was a busy clinic with regular OB patients as well as infertility patients, but I felt that Dr. Scoccia and his nurse cared about me individually and felt confident that we could conceive and have a normal pregnancy.
Describe your experience with your nurse at University of Illinois at Chicago. (Assigned nurse: Amy Cuevas)
She gave me her email address and responded to all emails very promptly. She seemed to understand how important it was to have a good connection with her.
7
Doctor
Bert Scoccia
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
University of Illinois at Chicago
Chicago
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5