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Brad Miller

RMA of Michigan

Rated 7.8
Strongly recommend: 57%Neutral: 24%Don't recommend: 19%7.8
57% strongly recommend
36 reviews
Humanity
8.3
8.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wayne State
Residency
National Naval Med Ctr

How Doctor Communicates

nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Brad Miller works at

RMA of Michigan
Rated 9.1
Strongly recommend: 81%Neutral: 10%Don't recommend: 10%9.1

Explore Clinic
Troy
130 Town Center Drive
Troy, MI 48084
248-619-3100

36 patient reviews

Most Recent
Strongly Recommend
57%
Neutral
24%
Don't Recommend
19%
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
2
NPS
10
Age 32
3 IUI
Endometriosis
Unexplained
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Unsuccessful
Review of
He [Dr. Brad Miller] was very short with me, during a consultation that was scheduled for 1.5 hours, I was on the phone maybe 15 minutes. He was in & out of the room before and after IUI procedures with minimal discussion. He did not very good bedside manner...had lack of compassion, and was not very positive, immediately telling me that IUI didn’t really increase my chances. After many failed cycles, it was myself that suggested a higher dose of Clomid, and initiated changing the treatment plan because he did not make any suggestions.
The nurses and staff at RMA [of Michigan] were outstanding from day one. They are always pleasant on the phone, friendly when giving my trigger shot. They each showed kindness and compassion each visit and were very knowledgeable...very organized and see patients in a very efficient manner. My biggest complain is that when my partner had to produce a sample, he reported that the room was very cold and lab like with a urinal inside. It made it difficult for him to produce the needed sample and resulted in him producing the sample at home & bringing it back to the clinic.
How was your experience with Brad Miller at RMA of Michigan?
Dr Miller had lack of compassion, and was not very positive, immediately telling me that IUI didn’t really increase my chances. After many failed cycles, it was myself that suggested a higher dose of Clomid, and initiated changing the treatment plan because he did not make any suggestions.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
You have to ask all of the questions I’d you want any answers. He doesn’t give more than you ask for.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
I absolutely loved RMA as a clinic. I loved Dr. Wheeler when I met her but was referred to Dr. Miller so that’s who I went with. He was very short with me, during a consultation that was scheduled for 1.5 hours, I was on the phone maybe 15 minutes. He was in & out of the room before and after IUI procedures with minimal discussion. He did not very good bedside manner.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
I did 50mg of Clomid, followed by 100mg and then 150mg of Clomid. Each paired with IUI. Femvue was completed to confirm that my tubes were open & healthy which they were.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Kayla )
The nurses and staff at RMA were outstanding from day one. They are always pleasant on the phone, friendly when giving my trigger shot. They each showed kindness and compassion each visit and were very knowledgeable.
Describe your experience with RMA of Michigan.
RMA is very organized and see patients in a very efficient manner. My biggest complain is that when my partner had to produce a sample, he reported that the room was very cold and lab like with a urinal inside. It made it difficult for him to produce the needed sample and resulted in him producing the sample at home & bringing it back to the clinic.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
IUI was $750 per round, not including medication. This was due using 2 separate payments on the 2 IUI days.
2
Doctor
Brad Miller
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 38 - 39
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr. Miller made sure to involve me in the ultrasound process, Turing the screen towards me and pointing out what we were looking at. I had tons of questions and he sat with me to make sure I was satisfied...When certain meds weren't achieving the results we wanted [he] adjusted accordingly and gave explanations...pregnancy to term has not happened yet with timed intercourse and one IUI we are hopeful that another IUI could do the trick
[RMA of Michigan] Strengths: Great reputation, practically no waiting time, clean and comforting atmosphere as far as Dr.s offices go. Friendly staff, accommodating if you need to bring another child with you. Comparable cost of procedures. Weaknesses: none...Nurse Kayla is wonderful to work with. She is always pleasant and doesn't give you a feeling that you're being rushed
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller made sure to involve me in the ultrasound process, Turing the screen towards me and pointing out what we were looking at. I had tons of questions and he sat with me to make sure I was satisfied.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
My advice is to advocate for yourself. Like many clinics they have tons of patients waiting and the visit can move very quickly if you don't initiate personal questions and concerns during your visit.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller and my nurse were very attentive and answered all my questions and returned phone calls the same day if I needed anything at all. They even gave courtesy calls to remind me to begin taking certain drugs during the process. There was a tender and sympathetic care when there was disappointment and I felt genuine compassion.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
When certain meds weren't achieving the results we wanted Dr. Miller adjusted accordingly and gave explanations. While a pregnancy to term has not happened yet with timed intercourse and one IUI we are hopeful that another IUI could do the trick.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Kayla)
Nurse Kayla is wonderful to work with. She is always pleasant and doesn't give you a feeling that you're being rushed. Kayla has been kind and sympathetic when handling each disappointment. I want to point out that we chose times pregnancy when the recommendation was IUI. Going forward we will be doing IUI and hope this is successful. Kayla has been supportive of every decision we've made and has not pressured.
Describe your experience with RMA of Michigan.
Strengths: Great reputation, practically no waiting time, clean and comforting atmosphere as far as Dr.s offices go. Friendly staff, accommodating if you need to bring another child with you. Comparable cost of procedures. Weaknesses: none
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Fertility treatments in general are not cheap. The cumulate cost of each round of treatments in a month's time which for me included 2 ultrasounds, two bloodndraws and trigger shot cost around 800.00. When we did our IUI the cost was around 1200.00.
10
Doctor
Brad Miller
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
7
NPS
8
Age 32 - 33
2 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Teacher
1st of 2 Docs
7 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Review of
Dr. Miller prefers to do eSET instead of multiple embryo transfer unless prior results indicate multiple embryo transfer will result in best outcome...[he] is compassionate and takes time to answer your questions. He sees his patients as humans when discussing options and frustrations, but also as a number/statistic when it comes to treatment options. I appreciated that he made adjustments to my protocol when necessary, but would have liked to pursue more diagnostic tests to explain our infertility rather than just doing trial and error with every treatment.
Morning monitoring [at RMA of Michigan] was quick despite the large volume of patients in the waiting room. I found the staff to be caring (even the med techs---loved them). I wish RMA made it easier to access your medical records. I had to fill out a form multiple times allowing them to release it to me and then it would take a week or more to receive my records..
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller is compassionate and takes time to answer your questions. He sees his patients as humans when discussing options and frustrations, but also as a number/statistic when it comes to treatment options. I appreciated that he made adjustments to my protocol when necessary, but would have liked to pursue more diagnostic tests to explain our infertility rather than just doing trial and error with every treatment.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Advocate for what you want. Doctors will lump you into a statistic but you may be a "unicorn" (as they once described me) and you'll need to follow your gut and get the tests you want performed in order to sleep better at night.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
The minute we sad down with Dr. Miller for our initial consultation, we were immediately presented with numbers, facts, and statistics. I know this is common of REs, but I don't appreciate this approach because I felt I got lumped into a "you're still young enough" category and so particular approaches were taken based solely on my age instead of pursuing careful diagnostic tests before making clinical decisions. On the other hand, Dr. Miller was always warm and genuinely concerned about our success and disappointed when things didn't go as planned.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
Clomid + IUI for two cycles. No pregnancy. 275 Gonal + 2 or 3 Menopur for first IVF cycle. No follicles developed. 300 Gonal + 3 Menopur + ovidrel for trigger for IVF #2 and #3. 3 eggs on IVF#2, 17 eggs on IVF #3. No good quality embryos. Chemical pregnancies from transfers but no sustained pregnancy.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Jaclyn)
Jaclyn was the absolute best. She always followed up on every question I asked, every medication I needed ordered, every test I wanted to run, etc. without me ever needing to remind her. She was honest, compassionate, down-to-earth, and knowledgeable. Switching clinics was a really difficult decision for me because I wanted her to stay in charge of my care, but in the end I felt I needed to try another option.
Describe your experience with RMA of Michigan.
RMA is really on top of things. Morning monitoring was quick despite the large volume of patients in the waiting room. I found the staff to be caring (even the med techs---loved them). I wish RMA made it easier to access your medical records. I had to fill out a form multiple times allowing them to release it to me and then it would take a week or more to receive my records. I wanted to track all of my blood results to stay on top of my treatments but that wasn't easy to do since many of my results came in a phone call as I was driving home so I couldn't write everything down right away. An online system like many other health systems have would be helpful.
Describe your experience with your monitoring appointments at RMA of Michigan.
I appreciated the early morning monitoring hours at this clinic. I was able to have blood draws and ultrasounds and still make it to work on time. I found RMA to be efficient in the morning considering the high volume of patients in the waiting room.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
About $22,000
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
Dr. Miller prefers to do eSET instead of multiple embryo transfer unless prior results indicate multiple embryo transfer will result in best outcome.
What specific things went wrong at RMA of Michigan?
  • Failed to order appropriate test
Describe the specific things that went wrong at RMA of Michigan.
I feel strongly that more tests should have been run to try to figure out why my husband and I had undiagnosed infertility. The assumption was that my eggs were poor quality so the next suggestion was to move to egg donation, but upon second opinion from another clinic, a sperm DNA fragmentation test was run with abnormally high fragmentation rates suggesting egg donation with my partner's sperm might have been another expensive, heartbreaking failure.
7
Doctor
Brad Miller
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
RMA of Michigan
Troy
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
8
NPS
10
Age 30 - 32
2 IVF
1 Egg Freezing
Male Factor
PCOS
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
Review of
He [Dr. Brad Miller] was very understanding with all the emotions both my husband and I were dealing with after our first round. He also went above and beyond to help us start round two from a financial aspect...He was very understanding with all the emotions both my husband and I were dealing with after our first round. He also went above and beyond to help us start round two from a financial aspect...Ask all the questions, he will answer them all...He was very open about he and his wife needing to go through the IVF process themselves so he not only understood from the medical side but the personal side as well. He always explained everything in detail, even the things we didn’t want to hear, and made sure we were 100% comfortable with our next step. Even with 2 failed cycles I would recommend him to others.
[RMA of Michigan was] Very clean, very efficient and run on time. Every member of the staff was always friendly and had a smile on their face. They remember your name and treat you like a person, not a number, and not just another 6am blood draw...She [nurse] was so compassionate from the beginning. Helped me get some donated medication to lighten our out of pocket costs. She even cried with me when she had to tell me my test was negative. She was someone I considered a friend more than a nurse...6-8am for blood draws and ultrasounds. Walk in, sign in, sit down. 2 at a time for blood draws, obviously 1 at a time with your nurse for ultrasound with either doctor on duty that day. Generally out within 30-45 minutes for both depending on the day. As quickly as 15 minutes and as long as an hour on random occasions.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller was, in my opinion, an excellent RE. He was very open about he and his wife needing to go through the IVF process themselves so he not only understood from the medical side but the personal side as well. He always explained everything in detail, even the things we didn’t want to hear, and made sure we were 100% comfortable with our next step. Even with 2 failed cycles I would recommend him to others.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Ask all the questions, he will answer them all.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
He was very understanding with all the emotions both my husband and I were dealing with after our first round. He also went above and beyond to help us start round two from a financial aspect.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Jacquline )
She was so compassionate from the beginning. Helped me get some donated medication to lighten our out of pocket costs. She even cried with me when she had to tell me my test was negative. She was someone I considered a friend more than a nurse.
Describe your experience with RMA of Michigan.
Very clean, very efficient and run on time. Every member of the staff was always friendly and had a smile on their face. They remember your name and treat you like a person, not a number, and not just another 6am blood draw.
Describe your experience with your monitoring appointments at RMA of Michigan.
6-8am for blood draws and ultrasounds. Walk in, sign in, sit down. 2 at a time for blood draws, obviously 1 at a time with your nurse for ultrasound with either doctor on duty that day. Generally out within 30-45 minutes for both depending on the day. As quickly as 15 minutes and as long as an hour on random occasions.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
With both rounds and medications we have spent around $30,000 with no insurance coverage.
8
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 27 - 29
4 IUI
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Review of
He [Dr. Miller] is very kind and compassionate. There are so many people that he treats in a day but he always makes you feel like you’re the only one. Being a lesbian I wondered if we would be treated any different but he treats us just as everyone else and you can really tell he loves what he does and loves helping people. ... He is very kind and you can really tell he loves helping people expand their family.
I think this clinic [RMA of Michigan] runs like a well-oiled machine. Every day is the same and you know exactly what to expect. They just added a new doctor to the practice so it’s getting busier and busier so it can be a long wait since monitoring is first come first served. ... Each round of IUI (they typically do 2 days in a row) is $500 (so $1,000 total for the month) and then they bill insurance. We had a bit of an extra expense on top of the $500. So it depends on your insurance how much above and beyond they $500 you have to pay.
How was your experience with Brad Miller at RMA of Michigan?
He is very kind and compassionate. There are so many people that he treats in a day but he always makes you feel like you’re the only one. Being a lesbian I wondered if we would be treated any different but he treats us just as everyone else and you can really tell he loves what he does and loves helping people.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
He might seem down to business at first meeting but he is very compassionate and makes you feel comfortable.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
He is very kind and you can really tell he loves helping people expand their family.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
We were given the option of clomid (being a lesbian, we didn’t have infertility issues) and we took them up on it to increase our chances. They preform an IUI two days in a row to help increase your chances as well.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Kelly)
The nursing staff, as a whole, was great! You may see a nurse that isn’t your own on any given day and they are always so compassionate and caring. Our second time trying for more children, my wife couldn’t come because she had to stay home with our kids, and the nurses were always so comforting to me.
Describe your experience with RMA of Michigan.
I think this clinic runs like a well-oiled machine. Every day is the same and you know exactly what to expect. They just added a new doctor to the practice so it’s getting busier and busier so it can be a long wait since monitoring is first come first served.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Each round of IUI (they typically do 2 days in a row) is $500 (so $1,000 total for the month) and then they bill insurance. We had a bit of an extra expense on top of the $500. So it depends on your insurance how much above and beyond they $500 you have to pay.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
10
Age 37 - 38
European
Income $50K - $99K
3rd of 3 Docs
3 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Review of
We’re fairly new into this whole process, and when we came to see Dr. Miller, we knew we wanted to try IUI first. ... He’s been honest and personable. ... He explained our previous test results, why we would be good candidates and how we proceed. ... When the third IUI didn’t work, he again went over all our results and still laid out a few options for us, but when we asked for his honest opinion on our next step, he said IVF. So, we’re just starting that now, but feel confident in the steps we need to take and Dr. Miller’s guidance along the way.
Everyone [RMA] is so welcoming and personable. Even though the visits can be numerous, I never feel like just a number. They have early morning hours for blood work and ultrasounds, so I can head there before work and not have it feel so disruptive to my day. Overall, it’s just a really wonderful place to be, especially if you’re going through the challenges of this whole process.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller was a warm welcomed difference from the previous Dr we saw at another clinic. He’s been honest and personable. He told us stories about he and his wife’s difficulties with pregnancy and based on that, you could really tell he understands what we’re going through. He always takes time to explain our results and my husband actually feels comfortable around him too (which is saying a lot when you’re discussing fertility challenges). Overall I just really like and trust him!
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Stick with it! As Dr. Miller says, the only way this won’t work is if you give up.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller took time to break down all the factors surrounding our individual numbers and that helped make it much more digestible.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
We’re fairly new into this whole process, and when we came to see Dr. Miller, we knew we wanted to try IUI first. He explained our previous test results, why we would be good candidates and how we proceed. He didn’t pressure us one way or another. When the third IUI didn’t work, he again went over all our results and still laid out a few options for us, but when we asked for his honest opinion on our next step, he said IVF. So, we’re just starting that now, but feel confident in the steps we need to take and Dr. Miller’s guidance along the way.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Nicole)
My nurse Nicole calls me on days of lab work quickly with the results. She’s always positive and practical. Plus, on more than one occasion, she’s taken time to answer all my questions and walk me through our next steps (even if we’ve covered them before)
Describe your experience with RMA of Michigan.
We (yes, both my husband and I) LOVE RMA! We had a very unpleasant experience at another clinic not too far away and when we came here, it felt like the exact place we should be! Everyone is so welcoming and personable. Even though the visits can be numerous, I never feel like just a number. They have early morning hours for blood work and ultrasounds, so I can head there before work and not have it feel so disruptive to my day. Overall, it’s just a really wonderful place to be, especially if you’re going through the challenges of this whole process.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Our insurance covered most of it (so far), but I know it was less than another clinic we went to because RMA is a “Center of Excellence” and this other place wasn’t.
8
Doctor
Brad Miller
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 40 - 42
1 IUI
2 IVF
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Miller and the staff at RMA are wonderful. They always make us feel welcome and supported, and treated us with kindness and dignity when we suffered a loss. His biggest concern is not his statistics, but helping us grow our family.... Dr. Miller has always been honest and upfront about our chances. He is supportive without sugar coating. He gives us all the time and information we need to make our decisions, and allows us to ask all questions needed without feeling rushed. Exams are thorough but respectful.
It is a clean, contemporary, organized clinic [RMA of MI] with up to date technology. The entire staff is welcoming, friendly, and well trained. Everyone knows the part they play and works well together. We never had a nurse perform a procedure (unlike at a previous clinic). Our only slight disappointment is the male sample collection room. It could be updated and a bit more comfortable.... An IVF cycle with ICSII was approximately $13,000 with meds.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller has always been honest and upfront about our chances. He is supportive without sugar coating. He gives us all the time and information we need to make our decisions, and allows us to ask all questions needed without feeling rushed. Exams are thorough but respectful.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
We have had a great experience with Dr. Miller after having a less than stellar experience with another physician. The quality of his care really stands out in comparison.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller and the staff at RMA are wonderful. They always make us feel welcome and supported, and treated us with kindness and dignity when we suffered a loss. His biggest concern is not his statistics, but helping us grow our family.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
Our first IVF cycle involved estrogen, Progesterone, Ovidrel, Gonal, and Menopur. We used ICSII as well. We had 2 embryos but neither took. Our second cycle involved adjusting meds based on previous failure, and we were able to successfully get pregnant, but lost the baby at 9 weeks. We are currently undergoing a course of IUI with Gonal and Ovidrel, plus Bromocriptine. He also is adjusting thyroid meds to aid in reproduction.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Leslie and Denise)
Leslie was quick to respond to my questions, via email or phone. She followed up with the doctor when needed. She was supportive when we suffered a loss.
Describe your experience with RMA of Michigan.
It is a clean, contemporary, organized clinic with up to date technology. The entire staff is welcoming, friendly, and well trained. Everyone knows the part they play and works well together. We never had a nurse perform a procedure (unlike at a previous clinic). Our only slight disappointment is the male sample collection room. It could be updated and a bit more comfortable.
Describe your experience with your monitoring appointments at RMA of Michigan.
It was always scheduled in the morning on a first come, first served basis. However, there were multiple staff members working and it flowed quickly for the number of patients in the clinic.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
An IVF cycle with ICSII was approximately $13,000 with meds. Our IUI cycle was about $1100 plus meds. They provided options for payment assistance, as well as identifying the best pharmacy based on insurance. They also worked with our insurance regarding any co-pay or referral issues.
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
We did multiple (two) embryo transfers with each cycle. He left the decision up to us, but gave us all the information needed to make the choice.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 36 - 38
1 IVF
1 Egg Freezing
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Miller was/is extremely personable, kind, caring and thorough. From my very first appointment, I knew I was making the right choice. He gave me all the facts and information I needed and then some. He also gave me recommendations for the best treatment and answered all of my questions.... Even though I saw hundreds of patients filtering in and out of the clinic on a daily basis, I felt like I was the only one. Everyone made my experience very special.
Nicole [a nurse] and all of the staff at RMA are compassionate, caring and extremely knowledgeable. My phone calls were always answered in a timely manner and my questions were always answered thoroughly... he staff is very friendly, knowledgeable and timely. I remember when I went for my first blood draw and ultrasound, I walked in and saw the waiting room completely packed with patients. I panicked because I had to get to work and thought I would be waiting forever. That was not the case at all. They were so fast, all the while being extremely friendly and personable. And it was like that every visit. I cried on my last visit because I felt like I was leaving a family. I had an incredible experience and can’t think of one weakness.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller was/is extremely personable, kind, caring and thorough. From my very first appointment, I knew I was making the right choice. He gave me all the facts and information I needed and then some. He also gave me recommendations for the best treatment and answered all of my questions.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Ask any questions you might have and do the genetic testing!
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
I felt like a human because he and all the staff treated me like one. Even though I saw hundreds of patients filtering in and out of the clinic on a daily basis, I felt like I was the only one. Everyone made my experience very special.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
I don’t remember the exact medications or dosages, but the route he chose for me was the best option. I became pregnant on the first try.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Nicole )
Nicole and all of the staff at RMA are compassionate, caring and extremely knowledgeable. My phone calls were always answered in a timely manner and my questions were always answered thoroughly.
Describe your experience with RMA of Michigan.
The staff is very friendly, knowledgeable and timely. I remember when I went for my first blood draw and ultrasound, I walked in and saw the waiting room completely packed with patients. I panicked because I had to get to work and thought I would be waiting forever. That was not the case at all. They were so fast, all the while being extremely friendly and personable. And it was like that every visit. I cried on my last visit because I felt like I was leaving a family. I had an incredible experience and can’t think of one weakness.
Describe your experience with your monitoring appointments at RMA of Michigan.
Monitoring is done in the morning and is very efficient. It made it easy for me to go have my monitoring done and still make it to work on time.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
I believe the total estimated cost was $20,000 plus an additional $2,000 for the genetic testing.
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
Dr. Miller recommended transferring one embryo since we did the genetic testing. We knew we had 2 normal embryos and 1 abnormal embryo. Because of this, Dr. Miller suggested the transfer of one at a time since the odds of getting pregnant increase once you know you have a normal embryo, and carrying multiples is risky and potentially dangerous to both mother and babies.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
2016 - 2018, Unsuccessful
NPS
5
NPS
5
Age 35 - 37
3 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
It's difficult because we were diagnosed unexplained [by Dr. Brad Miller], and without having a lot of answers everything just felt like throwing things at a wall to see what would stick. I didn't feel that we were important or that there was much effort into why we were unexplained, just told that IVF will give us more answers, but after our first failed IVF...there were no answers, just try again with the same regimen...He was kind and compassionate during our one on one consultations. He was was very patient and let you ask as many questions as you needed without feeling rushed. But during the actual treatments, specifically the embryo transfers, he was very candid about what he thought, and not in a good way, not exactly what you want to hear going into an embryo transfer, but if you like someone to tell you straight, he's your guy.
Front desk staff & nurses [at RMA of Michigan] are amazing. Although I was assigned to Dr. Miller, I often saw Dr. Wolf, she was very optimistic an understanding. The financial people could use a good course in being kind and compassionate...I was assigned 3 nurses during my time at RMA and I only had issues with one, 99% of the staff was kind, compassionate, understanding and just awesome. They really do have a good team...
How was your experience with Brad Miller at RMA of Michigan?
He was kind and compassionate during our one on one consultations. He was was very patient and let you ask as many questions as you needed without feeling rushed. But during the actual treatments, specifically the embryo transfers, he was very candid about what he thought, and not in a good way, not exactly what you want to hear going into an embryo transfer, but if you like someone to tell you straight, he's your guy.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
He puts a lot of emphasis on young women being successful with fertility treatments, therefore if you are over 35 I would suggest someone else. He told me at 36 if I would have started trying 10 years ago we wouldn't be sitting here today...although I agreed with him, it was not helpful, at the time it just felt cruel.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
It's difficult because we were diagnosed unexplained, and without having a lot of answers everything just felt like throwing things at a wall to see what would stick. I didn't feel that we were important or that there was much effort into why we were unexplained, just told that IVF will give us more answers, but after our first failed IVF...there were no answers, just try again with the same regimen.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
We started out with clomid for a few timed cycles, moved to 3 unsuccessful IUI cycles using letrozole and then moved onto 2 unsuccessful IVF cycles using Gonal, cetrotide and progesterone.
Describe your experience with the nursing staff at RMA of Michigan.
I was assigned 3 nurses during my time at RMA and I only had issues with one, 99% of the staff was kind, compassionate, understanding and just awesome. They really do have a good team.
Describe your experience with RMA of Michigan.
Front desk staff & nurses are amazing. Although I was assigned to Dr. Miller, I often saw Dr. Wolf, she was very optimistic an understanding. The financial people could use a good course in being kind and compassionate.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
$30,000
5
Doctor
Brad Miller
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
RMA of Michigan
Troy
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Review of
2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 36 - 38
6 Fertility Medications
PCOS
Income $0 - $49K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
[With Dr. Brad Miller] First it was to bring on a period as I do not have them on my own. The first 4 cycles were Clomid from 50-100mg daily for 5 days then low dose hcg and gonal f for a few days to mature follicles then ovadrel for trigger & timed intercourse. This last round was letrozole for 5 days then high dose hcg for trigger (no need for extra time to mature follicles) & timed intercourse to try for the positive.
Beautiful clinic [RMA of MI-Troy], clean well lit, coffee maker in lobby to help yourself. Everyone is very helpful and never makes you feel down about yourself. No bad attitudes, no one being rude and you feel like a person & that everyone cares. Not just a number & someone paying their paycheck....They assign you 1 nurse while there, that way you only have 1 name to remember and 2 person that knows you and what you are going through or have been through. It's so very nice to know that you are talking to the same person every time and not someone you have to explain your story to each time you call.
How was your experience with Brad Miller at RMA of Michigan?
When I first met Dr. Miller I was nervous as I was given the news I wouldn't ever be able to have a baby years prior. He was very comforting yet bluntly honest. He went over everything with me from the PCOS I have to the insulin I was put on for the diabetes. He told me every step we would take and not only answered all my questions but my mom's who was there at the consultation with me. He is very good at his job and can't wait to celebrate my positive with him.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
He listens to all you have to say, concerns, questions, problems and goes through everything with you one by one and make you feel like you are his only patient and doesn't make you feel rushed or a number.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
He's kind & compassionate doesn't hide the information from you, he's honest and knowledgeable. From the person who answers the phone to the doctor himself they know your name, treat you with dignity and get excited for you when something good happens and their heart breaks with the negatives or bad news.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
First it was to bring on a period as I do not have them on my own. The first 4 cycles were Clomid from 50-100mg daily for 5 days then low dose hcg and gonal f for a few days to mature follicles then ovadrel for trigger & timed intercourse. This last round was letrozole for 5 days then high dose hcg for trigger (no need for extra time to mature follicles) & timed intercourse to try for the positive. I go in for blood work on March 16 to see of this works.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Denise and Terri )
They assign you 1 nurse while there, that way you only have 1 name to remember and 2 person that knows you and what you are going through or have been through. It's so very nice to know that you are talking to the same person every time and not someone you have to explain your story to each time you call.
Describe your experience with RMA of Michigan.
Beautiful clinic, clean well lit, coffee maker in lobby to help yourself. Everyone is very helpful and never makes you feel down about yourself. No bad attitudes, no one being rude and you feel like a person & that everyone cares. Not just a number & someone paying their paycheck.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
About $400 per cycle but some was covered by my insurance. Even with a high deductible they billed the insurance first then I paid the remainder
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
9
NPS
9
Age 32
3 IUI
Male Factor
Unexplained
Income $50K - $99K
1st of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Since we have unexplained infertility, and possible male factor infertility, he [Dr. Brad Miller] suggested starting with the IUI’s. He broke down the cycle for us-days of oral medications, days that I would need to be in the office for blood work and ultrasounds and when my husband needed to be there for his sample. The IUI’s were something we could try before diving in to the world that is IVF. After 3 failed IUI’s, we discussed IVF and we’re going to move forward with it but the expense held us back, for now.
Nicole [a nurse at RMA of MI] really went above and beyond! Always available for questions or concerns and was always very prompt while we were in the office and while returning calls/emails... The staff were all kind, welcoming and knew what they were doing. It ran like a well oiled machine! The clinic is warm, inviting and comfortable, not like I’d expect a fertility clinic to feel like. It does get a bit busy in the morning with the lab appointments but they move everyone through pretty quickly
How was your experience with Brad Miller at RMA of Michigan?
He was super informative and thorough at our first consultation and every appointment after that. He was straight forward and to the point but had great compassion and bedside manner. He really was invested in helping us achieve our dream of becoming parents.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Go in prepared-for the good and the bad. Ask questions and do your research before you go in
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
They addressed us by name, greeted us by name before we even checked in, everyone was super informative and helpful in every step of the journey.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
Since we have unexplained infertility, and possible male factor infertility, he suggested starting with the IUI’s. He broke down the cycle for us-days of oral medications, days that I would need to be in the office for blood work and ultrasounds and when my husband needed to be there for his sample. The IUI’s were something we could try before diving in to the world that is IVF. After 3 failed IUI’s, we discussed IVF and we’re going to move forward with it but the expense held us back, for now.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Nicole)
Nicole really went above and beyond! Always available for questions or concerns and was always very prompt while we were in the office and while returning calls/emails
Describe your experience with RMA of Michigan.
The staff were all kind, welcoming and knew what they were doing. It ran like a well oiled machine! The clinic is warm, inviting and comfortable, not like I’d expect a fertility clinic to feel like. It does get a bit busy in the morning with the lab appointments but they move everyone through pretty quickly
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
I don’t know the cost because insurance covered most of the IUI costs. After it was all said and done, I think we paid $600 for all 3 IUI’s total. That doesn’t include medication costs. The ovidrel shot is $99 through RMA
9
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
NPS
10
NPS
10
Age 30 - 32
1 IVF
Endometriosis
European
Income $100K - $199K
Lawyer
2nd of 2 Docs
6 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Miller was very thorough, explained things in terms I could understand, and took the time to answer all of my questions. He was compassionate when I miscarried. He is also up-to-date and recommended the ERA Test after I had a failed frozen transfer and a transfer ending in miscarriage. The results of that test showed I was pre-receptive. After adjusting treatment for that, I became pregnant and am now 23 weeks.
The clinic [RMA of Michigan] has early morning monitoring appointments so I did not have to miss very much work for appointments. The wait times were reasonable and I saw a doctor at nearly every appointment. The staff was friendly and helpful when it came to explaining financial obligations and treatment protocols.... The nurses were in constant communication and were very compassionate and understanding.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller was very thorough, explained things in terms I could understand, and took the time to answer all of my questions. He was compassionate when I miscarried. He is also up-to-date and recommended the ERA Test after I had a failed frozen transfer and a transfer ending in miscarriage. The results of that test showed I was pre-receptive. After adjusting treatment for that, I became pregnant and am now 23 weeks.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Ask questions so you understand your treatment protocol.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller met with me at nearly every appointment and made sure to ask how I was doing. He never seemed like he was in a rush and took the time to answer all of my questions.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
I don't remember the protocol for my fresh cycle, but it was more aggressive than the protocol my former doctor used, and resulted in 44 eggs, 30-some of which were fertilized, one was transferred at day 3 resulting in a live birth. I think 14 5-day embryos were frozen. Dr. Miller decided to transfer only one embryo on day 3 to reduce the chance of OHSS. He also gave me other medications and instruction to try to prevent OHSS, which was successful. I then had an elective single embryo FET, which resulted in a miscarriage. Since I also had a miscarriage and a failed transfer with my former doctor, I asked about PGS. Dr. Miller agreed that PGS was a good idea so we had our embryos tested. Almost all of them came back normally. After that, I had another FET and transferred one PGS tested normal embryo. It resulted in a negative. Dr. Miller then recommended I have an ERA biopsy done to make sure my lining was receptive at the time they had been transferring embryos. Since my two fresh transfers resulted in live births and all four of my FETs had resulted in miscarriage or failed, Dr. Miller thought the timing may have been off for transferring the embryo. The ERA test came back as pre-receptive. After changing my protocol in response, another FET was done resulting in a healthy pregnancy (so far!)
Describe your experience with the nursing staff at RMA of Michigan.
The nurses were in constant communication and were very compassionate and understanding.
Describe your experience with RMA of Michigan.
The clinic has early morning monitoring appointments so I did not have to miss very much work for appointments. The wait times were reasonable and I saw a doctor at nearly every appointment. The staff was friendly and helpful when it came to explaining financial obligations and treatment protocols.
Describe your experience with your monitoring appointments at RMA of Michigan.
Monitoring occurred between 6:30 and 7:30 in the morning and were first-come, first serve. The wait times were usually reasonable.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
The costs seemed to be reasonable in comparison to other clinics.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
2015 - 2017, Successful
NPS
10
NPS
10
Age 32 - 34
2 IUI
Unexplained
Income $0 - $49K
1st of 2 Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Miller is very kind down to earth man. At my office visits he was usually quick to get in and out. Which I was OK with. For what I was doing we had to be at the office VERY early in the morning, and there was usually many many patients there also. He needed to get us all in before the regular clinic opened. He was always very professional about it, and I never felt rushed. I knew he had other patients to tend to, and honestly I needed to get back home to get children up and ready for school.
The clinic [RMA of MI] is run very well. All the staff seem to have good knowledge of how everything is run. I never ran into any issues. I sat down with someone about the financial aspect of it, and understood what was expected of me financially. During your cycles you show up to the office at like 6am before they open for regular business hours, to do blood work and ultrasounds and IUI's, etc. I did not enjoy getting to the doctor at that hour, but I understand why they do it.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller is very kind down to earth man. At my office visits he was usually quick to get in and out. Which I was OK with. For what I was doing we had to be at the office VERY early in the morning, and there was usually many many patients there also. He needed to get us all in before the regular clinic opened. He was always very professional about it, and I never felt rushed. I knew he had other patients to tend to, and honestly I needed to get back home to get children up and ready for school.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Tell him your expectations so you can work together to come up with the best plan for you.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller and his staff are very kind and down to earth. They all really sit and listen to what you are dealing with and Dr. Miller will give you his honest opinion of the outlook. He is an amazing doctor.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
I was doing sperm donor IUI's. He wanted to start me off on Clomid my first cycle and do 2 insemination's. Knowing that I ovulate just fine on my own I disagreed with that and wanted no medication and only 1 insemination. Well that didn't work. So next round I listened to him. He explained that the clomid will help me ovulate possibly more eggs, but it would be unlikely that I would conceive multiples. Well he was right, the next cycle I had 2 eggs ready to go. I did the 2 insemination's like he wanted and I ended up pregnant.
Describe your experience with your nurse at RMA of Michigan.
All the nursing staff, and medical assistants were very kind and helpful. They always made sure I had what I needed. I was ALWAYS calling my nurse. Poor thing. I swear she heard from me probably every day. Any time I called the office or my nurse, someone would always promptly call me back.
Describe your experience with RMA of Michigan.
The clinic is run very well. All the staff seem to have good knowledge of how everything is run. I never ran into any issues. I sat down with someone about the financial aspect of it, and understood what was expected of me financially. During your cycles you show up to the office at like 6am before they open for regular business hours, to do blood work and ultrasounds and IUI's, etc. I did not enjoy getting to the doctor at that hour, but I understand why they do it. They are usually pretty fast about getting you in and out. I don't think I was ever there more than 45 min even with my IUI's.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
I had to pay for the thawing of the sperm and the insemination's, which was about $1000/per cycle. My insurance covered the rest of my office visits, blood work, and ultrasounds.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
9
Age 32
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Consultant
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
I think Dr. Miller was great. He was honest and compassionate. Even though they see a lot of patients and he was very efficient, I still felt like he knew us. We felt that we knew the odds well and that he recommended the best treatment plan for us, not just what would make them the most money.... Dr. Miller answered all of our questions and explained things very well. He took our concerns and opinions into the treatment plan.
They [RMA of Michigan] were very efficient and I loved the doctors and nursing staff.... Even the ladies who drew my blood were great! The clinic itself was really nice and their equipment was good as well as the documentation they provided you about the procedure and your meds. My only complaint is about the office staff, in particular, the front desk people and receptionists. Often they were rude and short with me. Maybe that has changed by now...
How was your experience with Brad Miller at RMA of Michigan?
I think Dr. Miller was great. He was honest and compassionate. Even though they see a lot of patients and he was very efficient, I still felt like he knew us. We felt that we knew the odds well and that he recommended the best treatment plan for us, not just what would make them the most money.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Come with questions because he will give honest answers
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Both Dr. Miller and Dr. Wolf both treated me and my husband with respect and were both very kind and honest. Dr. Miller answered all of our questions and explained things very well. He took our concerns and opinions into the treatment plan.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
We started with IUI and did 3 cycles. I had already tried clomid through my OB at least 2 times and it didn't work, so we decided to skip it. We have unexplained infertility; although, my husbands morphology was low on one of the tests, I believe the second one was normal. We decided that 3 was enough because your chances of getting pregnant with 4 or more sessions goes down a lot. We then did IVF including testing, so it had to be a frozen cycle. He also did ICSI especially since the number of eggs I had was pretty small. Because we had the testing results, we knew that 2 of the 3 embryos that made it were good, we only decided to transfer 1 and that resulted in my beautiful baby boy. We have 1 good embryo frozen with him.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Lisa)
All of the nurses I saw were good, but Lisa was the primary and we loved her. I often had follow-up questions, not because of her, but just because of all of the info and she was so good about getting back to me. The other nursing staff was great. I had a couple of scares with bleeding after the transfer and the nurses that responses to my after hours line messages were very compassionate and helpful.
Describe your experience with RMA of Michigan.
They were very efficient and I loved the doctors and nursing staff. Yes, you are cycles in and out so quickly, but that worked for me and even though that is the case, I didn't feel like a number. Even the ladies who drew my blood were great! The clinic itself was really nice and their equipment was good as well as the documentation they provided you about the procedure and your meds. My only complaint is about the office staff, in particular, the front desk people and receptionists. Often they were rude and short with me. Maybe that has changed by now...
Describe your experience with your monitoring appointments at RMA of Michigan.
If you got there first thing, it was fast. It was very efficient. If you got there later, you might be waiting for a little while.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
This is hard for me because insurance paid 80% (my new insurance does not), so it is hard for to estimate the exact costs as well as the genetic screening that we paid for.
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
Not really. We decided to just do one because of the chromosome testing. His preference is NOT to do multiples because of the risk.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
3
NPS
4
Age 36
4 IUI
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
He [Dr. Miller] seemed rushed, never explained reasoning for course of treatment. Never answered my questions for spotting prior to period every month...Dr. Miller was never concerned with my husbands semen analysis....I had mentioned his low morph too Dr. Miller more than once and he brushed it off. our first IUI Dr. Miller told us they usually dont do IUIs with 5 million or less after wash. However, I had 2 IUIs with less than that. When I asked I was told it was fine.
Strength, they [RMA of MI] are prompt with returning phone calls. Weakness, it's very much like a production line there...My nurse was very good at communicating with me but I had to ask the questions and ask about reasoning behind descions...CD3 blood work was $600 each ultrasound was $365, progesterone test (7dpo test) $100, beta another 100. IUI with wash $350. Each IUI costs us about $2,000...When I had my chemical pregnancy they had me sit in the waiting room for an hour and a half.
How was your experience with Brad Miller at RMA of Michigan?
He seemed rushed, never explained reasoning for course of treatment. Never answered my questions for spotting prior to period every month. Told us we only had a 5% chance of conceiving naturally but he never offered an explanation as to why. He never even said the word infertile to me. I still have no answers as to why we are struggling.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Ask questions, be prepared and inform yourself before your initial meeting.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Was never explained or given a reasoning for some issues I had each month. Was taken back in groups to get blood work. Never was explained during my ultrasounds their findings. I was never explained what my blood tests meant. When I had my chemical pregnancy they had me sit in the waiting room for an hour and a half. Never explored in more depth or seem interested in my husbands seman analysis.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
150 clomid, and iui. No rational for it. I ovulate naturally and always surged before CD14 so I never received the trigger shot.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Kris)
My nurse was very good at communicating with me but I had to ask the questions and ask about reasoning behind descions.
Describe your experience with RMA of Michigan.
Strength, they are prompt with returning phone calls. Weakness, it's very much like a production line there.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
CD3 blood work was $600 each ultrasound was $365, progesterone test (7dpo test) $100, beta another 100. IUI with wash $350. Each IUI costs us about $2,000
What specific things went wrong at RMA of Michigan?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of Michigan.
Dr. Miller was never concerned with my husbands semen analysis. However, when we had Dr. Wolfe do our IUIs she asked us if my husband was taking anything for mfi. I had mentioned his low morph too Dr. Miller more than once and he brushed it off. our first IUI Dr. Miller told us they usually dont do IUIs with 5 million or less after wash. However, I had 2 IUIs with less than that. When I asked I was told it was fine.
3
Doctor
Brad Miller
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
1 of 5
4
Clinic
RMA of Michigan
Troy
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Review of
2015, Unsuccessful
NPS
10
NPS
9
Age 33
1 IVF
1st of 3 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
He spent a lot of time in his office going over things with me and answering all questions till I left confident I new what was going on and how things worked. He was personable and relateable. Fabulous bed side manor!... I felt completely comfortable with Dr Miller. He was always kind, warm and explained everything. Very professional and personable! I only wish that I have been told that Laparoscopy would have greatly increased my chances of success.
They [RMA of Michigan] are great and friendly I would recommend them to anyone. They treat you like they would treat their own loved ones that are struggling. They try to provide you with finance options and are so helpful.... They moved quickly and it was morning open appointment I think. I was never left to wait for long periods of time and was always able to make it in and out before work.... $8000 for the basic IVF then there where the medication cost.
How was your experience with Brad Miller at RMA of Michigan?
I felt completely comfortable with Dr Miller. He was always kind, warm and explained everything. Very professional and personable! I only wish that I have been told that Laparoscopy would have greatly increased my chances of success.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
He is wonderful but if you suffer from endometriosis have laparoscopy prior to IVF treatments.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
I just really liked him as a person. During our first meeting both her and his staff were warm and kind. He spent a lot of time in his office going over things with me and answering all questions till I left confident I new what was going on and how things worked. He was personable and relateable. Fabulous bed side manor!
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
I was started on synthroid because my thyroid was not where they would like it for fertility. I was also started on estrogen. I was on Follistim, Menopur and after a couple days on them my follicals were not reacting as well as they should have and the doses were bumped up. I was giving Ovidrel as my trigger shot and it was suggested if we did another round that we add Lupron since my follicals did not respond as quickly as the should have.
Describe your experience with the nursing staff at RMA of Michigan.
They were all very kind! I could call and someone would get back with me quickly if they were not available at the time of the call. They were great about calling me about my blood work and were very apologetic when they had to give me the dreaded call that it did not work. They were very compassionate!
Describe your experience with RMA of Michigan.
They are great and friendly I would recommend them to anyone. They treat you like they would treat their own loved ones that are struggling. They try to provide you with finance options and are so helpful. I would only recommend again letting endo patients know that their chances are much better after having endo removed prior to treatment.
Describe your experience with your monitoring appointments at RMA of Michigan.
They moved quickly and it was morning open appointment I think. I was never left to wait for long periods of time and was always able to make it in and out before work.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
$8000 for the basic IVF then there where the medication cost.
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
He was great and allowed me to transfer two. Though none of my embryo's were of great quality. My husband sperm had been test as was found to be good but we were told it was just a bad batch it happens.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
7
NPS
8
Age 36
1 IUI
Male Factor
Unexplained
South Asian
Income $100K - $199K
Lawyer
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Review of
[Dr. Miller] Explained how the reasoning behind why the hormones need to be a certain level and the hormonal cycle ... I have low AMH, unexplained, and was not diagnosed with DOR or anything else, simply unexplained infertility. However, despite the low AMH, nothing was changed from the standard procedure for IUI or covering the IVF protocols. I was only advised to take prenatal vitamins and then start the IUI drug regimen.
The clinic [IVF MI] opens officially at 6:30am; however it's doors are open for waiting room at 6:15am. I arrived at 5:55am and there was already a line of 8 ahead of me. By 6:15, the number of waiting had grown to 20. By 6:30 official opening time it was well over 30 in line. ... This was one of the best blood draws I've ever had - did not even feel the needle despite the fact that 5 tubes were needed and she had to jiggle the needle.
How was your experience with Brad Miller at IVF Michigan Rochester Hills & Flint?
I have low AMH, unexplained, and was not diagnosed with DOR or anything else, simply unexplained infertility. However, despite the low AMH, nothing was changed from the standard procedure for IUI or covering the IVF protocols. I was only advised to take prenatal vitamins and then start the IUI drug regimen.
What's one piece of advice would you give a prospective patient of Brad Miller at IVF Michigan Rochester Hills & Flint?
Read up on reddit/r/infertility on your specific condition before going to see any RE.
During treatment, were you treated like a number or a human with Brad Miller at IVF Michigan Rochester Hills & Flint?
Explained how the reasoning behind why the hormones need to be a certain level and the hormonal cycle
Describe the protocols Brad Miller used in your cycles at IVF Michigan Rochester Hills & Flint and their degree of success.
In the middle of an IUI cycle, but everything is standardized. I believe the first IVF cycle is also completely standardized, despite the fact that there may be opposing underlying reasons for infertility.
Describe your experience with the nursing staff at IVF Michigan Rochester Hills & Flint.
They were very thorough in their assigned tasks and completed them quickly. This was one of the best blood draws I've ever had - did not even feel the needle despite the fact that 5 tubes were needed and she had to jiggle the needle.
Describe your experience with IVF Michigan Rochester Hills & Flint.
The clinic opens officially at 6:30am; however it's doors are open for waiting room at 6:15am. I arrived at 5:55am and there was already a line of 8 ahead of me. By 6:15, the number of waiting had grown to 20. By 6:30 official opening time it was well over 30 in line. They did move quickly, however, but winter will be hard. They are free to prescribe drugs to help with hormone, aggressive.
Describe the costs associated with your care under Brad Miller at IVF Michigan Rochester Hills & Flint.
Total cost for IUI is $1640, not including medications (clomid and ovidrel shot). There was a 10% discount if you paid it completely upfront.
7
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
IVF Michigan Rochester Hills & Flint
Rochester Hills
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
8
Age 32
1 IVF
Endometriosis
Male Factor
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
3rd of 3 Docs
6 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Review of
I felt like dr Miller always treated me like a human with feelings and made sure I understood what was going on in plain terms ... Dr Miller is very blunt and is very knowledgeable with Infertility. ... Dr Miller is very firm on single transfer. Which I wasn’t too happy about . Im looking to transfer my last two embryos at one time and I think it will be a bit of a battle getting him to do so.
Strengths are they [RMA of Michigan] know what they are doing and are really good at what they do. A down fall would be they have a lot of patients so it takes some time in the morning or monitoring. Make sure to keep records of all your billing because that can be an issue and you get billed for things multiple times. I always got everything like quotes in writing.
How was your experience with Brad Miller at RMA of Michigan?
Dr Miller is very blunt and is very knowledgeable with Infertility. I always felt like he cared about me and my care and trying to get me pregnant. Even though we have had a set back with the first transfer failing I’m confident that doctor Miller will get me my rainbow baby
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Be your own advocate
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
I felt like dr Miller always treated me like a human with feelings and made sure I understood what was going on in plain terms
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
We used gonal f menopur cetrotide and ovidrel for egg retrieval then I took a baby asprin at night.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Nicole)
Nicole was always on top of calling with test results and checking in. Anytime I called (which was frequent) she always called me back to answer questions and didn’t make me feel bad for bothering her.
Describe your experience with RMA of Michigan.
Strengths are they know what they are doing and are really good at what they do. A down fall would be they have a lot of patients so it takes some time in the morning or monitoring. Make sure to keep records of all your billing because that can be an issue and you get billed for things multiple times. I always got everything like quotes in writing.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
$15000 so far
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
Dr Miller is very firm on single transfer. Which I wasn’t too happy about . Im looking to transfer my last two embryos at one time and I think it will be a bit of a battle getting him to do so.
8
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
2 of 5
8
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 30
4 IUI
1 IVF
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
I felt like he was always rushing. He never had a clear answer of what why we weren’t conceiving. I think he felt bad for all that we went through and he tried to help us but just was not able to. I’m not sure if it was lack of proper equipment or knowledge or just lack of interest and time. ... 3 cycles of 100mg of clomid and three iui. ... Started shots for an egg retrieval. Made it to the egg retrieval. Zero fertilized eggs. Doctor and embryologist [RMA of MI] were unsure why.
The clinic [RMA of MI] is very busy. ... The nurses and doctors are always rushing. The clinic only allows you to come in for blood work and ultrasounds between 0630-0730am. ... If you showed up before 0630 there was a line put the door. There was not always seating for everyone no matter what time you showed up. ... When requesting my paperwork to be sent to another clinic, almost a month had gone by and the paperwork wasn’t sent. I\
How was your experience with Brad Miller at RMA of Michigan?
I felt like he was always rushing. He never had a clear answer of what why we weren’t conceiving. I think he felt bad for all that we went through and he tried to help us but just was not able to. I’m not sure if it was lack of proper equipment or knowledge or just lack of interest and time.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Do your research
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
I felt like the doctor never remembered who we were when we saw him. The clinic was always jam packed and patients were rushed through
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
3 cycles of 100mg of clomid and three iui. 1 cycle of 150mg of clomid and an iui. Started shots for Egg retrieval and was told I ovulated on day 3. This cycle was cancelled Started shots for an egg retrieval. Made it to the egg retrieval. Zero fertilized eggs. Doctor and embryologist were unsure why. Started shots for another egg retrieval. Ovulated on day 8. Cycle cancelled
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Leslie)
Most of the nursing staff was very kind and helpful.
Describe your experience with RMA of Michigan.
The clinic is very busy. I can’t imagine how they keep track of all of the patients. The nurses and doctors are always rushing. The clinic only allows you to come in for blood work and ultrasounds between 0630-0730am.
Describe your experience with your monitoring appointments at RMA of Michigan.
If you showed up before 0630 there was a line put the door. There was not always seating for everyone no matter what time you showed up.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
14,000$ for egg retrieval and transfer. About 3,000-4,000$ for medications.
What specific things went wrong at RMA of Michigan?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at RMA of Michigan.
When requesting my paperwork to be sent to another clinic, almost a month had gone by and the paperwork wasn’t sent. I had to call the clinic and tell them again to send it.
0
Doctor
Brad Miller
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
0
Clinic
RMA of Michigan
Troy
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 29
1 IVF
European
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Miller actully cared about me. We are Male factor and waiting for a microtese. He as a doctor has been supportive...My husbands tese failed and he has been supportive while waiting for a microtese in December. He has not pushed a donor on us but has given us facts...My protocol was changed. This time I did an estrogen priming and then gonal f menopur and cetrotide. They also did 2 trigger shots instead of 1. The results worked well and we got 15 usable eggs
The nursing staff is extremely organized [at RMA of Michigan]. All i needed to do was show up...Monitoring was done between 630 nd 730...Cost was slightly below the other clinic we got a quote from...They push for eSet, but you agree you get a free frozen trasnfer minus med costs and theyll place 2 on the next transfer...Strength is how organized and modern it is. Weakness is they do monitoring between 630 and 730 am so if you live far way you might have to get up pretty early. Procedures are done later in the afternoon. They're very good about calling you after and telling you your lab results
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller was our second opinion. Were so glad we went to rma after a failed retrieval at another clinic. Rma adjusted my meds as needed and we got 22 eggs and 15 were mature and frozen. My husbands tese failed and he has been supportive while waiting for a microtese in December. He has not pushed a donor on us but has given us facts.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Go and do not hesitate.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller actully cared about me. We are Male factor and waiting for a microtese. He as a doctor has been supportive
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
My protocol was changed. This time I did an estrogen priming and then gonal f menopur and cetrotide. They also did 2 trigger shots instead of 1. The results worked well and we got 15 usable eggs
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Nicole clark)
Nicole hndled everything. The nursing staff is extremely organized. All i needed to do was show up
Describe your experience with RMA of Michigan.
Strength is how organized and modern it is. Weakness is they do monitoring between 630 and 730 am so if you live far way you might have to get up pretty early. Procedures are done later in the afternoon. They're very good about calling you after and telling you your lab results
Describe your experience with your monitoring appointments at RMA of Michigan.
Monitoring was done between 630 nd 730
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Cost was slightly below the other clinic we got a quote from.
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
They push for eSet, but you agree you get a free frozen trasnfer minus med costs and theyll place 2 on the next transfer
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr.Miller was always very compassionate while talking to my husband and I as we underwent our first round of IVF. He answered all of our questions and never made us feel as though we were asking ‘dumb’ questions. When we lost all of our embryos, he was genuine in his opinion of whether or not to do a second round and was nice enough to back us into a multi cycle plan to save us on some of the costs for our upcoming second round. I would definitely recommend Dr. Miller to anyone needed a RE.
Everyone at RMA was nice and helpful. They run on time and don’t leave you waiting forever to see the doctor, have blood drawn or for any testing. Be ready to wake up early, blood draws start at 6:30am!... [Cost Of Treatment] Cycle:10,710 Medication: 3,500 Blood work/Ultrasounds (not covered by ins): $2,000... Leslie was awesome. She was at almost every appointment I had and always was positive, upbeat and full of information.
How was your experience with Brad Miller at RMA of Michigan?
Dr.Miller was always very compassionate while talking to my husband and I as we underwent our first round of IVF. He answered all of our questions and never made us feel as though we were asking ‘dumb’ questions. When we lost all of our embryos, he was genuine in his opinion of whether or not to do a second round and was nice enough to back us into a multi cycle plan to save us on some of the costs for our upcoming second round. I would definitely recommend Dr. Miller to anyone needed a RE.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
I took 1 shot nightly of Gonal (125 units) and Menopur(2-4 vials) for the first 6 nights. Nights 7-10 I added 1 vial Cetrotide. I had a transvaginal ultrasound and blood work done every other day throughout the process. I produced 30 eggs, 24 mature.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Leslie Donovan)
Leslie was awesome. She was at almost every appointment I had and always was positive, upbeat and full of information. She even help us get some free medication others had donated to the clinic.
Describe your experience with RMA of Michigan.
Everyone at RMA was nice and helpful. They run on time and don’t leave you waiting forever to see the doctor, have blood drawn or for any testing. Be ready to wake up early, blood draws start at 6:30am!
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Cycle:10,710 Medication: 3,500 Blood work/Ultrasounds (not covered by ins): $2,000
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
Dr. Miller told us his preference was to transfer only 1 embryo.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2017 - 2018, Unsuccessful
NPS
8
NPS
10
Age 41 - 42
2 IVF
Diminished Ovarian Reserve
Tubal Blockage
Ashkenazi Jewish
Black or African-American
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Review of
He’s compassionate, he’s been through ivf as a patient and it shows. He [Dr. Miller] considers your opinions and ideas and always makes sure you understand what’s happening. I think he’s a little shy and can sometimes come off as aloof. I also don’t think he’s very open to supplements or alternative medicine.... My first ivf was actually Iui thatvwas converted. My second we used the estrogen priming and thev3rd was a micro flare with lupron.
Get there [RMA of MI] early on monitoring days because it’s really busy and the line up can be put the door. Don’t worry which doctor you see because they are both great. They treat you like you are the only patient...My nurse has been amazing, she is caring and compassionate and I feel Like she advocates for me.... $450 for anesthesia We had insurance coverage for everything else so it was just copAys and medication...
How was your experience with Brad Miller at RMA of Michigan?
He’s compassionate, he’s been through ivf as a patient and it shows. He considers your opinions and ideas and always makes sure you understand what’s happening. I think he’s a little shy and can sometimes come off as aloof. I also don’t think he’s very open to supplements or alternative medicine.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Ask about supplements, do your own research so you know what options are and be a little pushy with what you want.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
I felt like everyone remembers me and things about my life that aren’t related to fertility’. Theybtaje time to answer your questions and seem genuinely sad when things don’t work
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
My first ivf was actually Iui thatvwas converted. My second we used the estrogen priming and thev3rd was a micro flare with lupron. The other times I used menopur and gonal f. The last cycle was 300 gonal And 225 menopur with 20 of lupron twice a day
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Brittany )
My nurse has been amazing, she is caring and compassionate and I feel Like she advocates for me.
Describe your experience with RMA of Michigan.
Get there early on monitoring days because it’s really busy and the line up can be put the door. Don’t worry which doctor you see because they are both great. They treat you like you are the only patient
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
$450 for anesthesia We had insurance coverage for everything else so it was just copAys and medication
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
We really wanted more embryos and explained that and he was fine with us transferring 3
8
Doctor
Brad Miller
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Review of
2017, Unsuccessful
NPS
7
NPS
8
Age 32
Donor Eggs
Male Factor
PCOS
Uterine Fibroids
Recurrent Pregnancy Loss
European
Income $0 - $49K
2nd of 2 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Neutral
Neutral
Unsuccessful
Review of
I felt like he [Dr. Miller] could have done more for me because I had so many miscarriages. He didn’t take me being allergic to progesterone seriously. Also said we could transfer two but only let us do one. I felt I should have had immune protocol but he refused and told me there was nothing we could do when I know that’s not the case... Just felt inbetween. Like he had no compassion for the many losses... Make sure you get everything in writing
Nurses are their [RMA of Michigan] strengths. So is nurse communication. Doctor communication not so much. Nurses have more compassion and doctors don’t listen to your problems or play them down. My miscarriage pain was played off like it was no big deal and I wasn’t given anything for the pain. I felt like he basically told me to “suck it up”... She [nurse] was amazing. I’m sad to say she retired and I haven’t decided if I am going back to this clinic because she isn’t there anymore
How was your experience with Brad Miller at RMA of Michigan?
I felt like he could have done more for me because I had so many miscarriages. He didn’t take me being allergic to progesterone seriously. Also said we could transfer two but only let us do one. I felt I should have had immune protocol but he refused and told me there was nothing we could do when I know that’s not the case
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Make sure you get everything in writing
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Just felt inbetween. Like he had no compassion for the many losses
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
Estrogen pills inserted vaginslly twice a day. 1mg progesterone in oil once a day given between 6-8am.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Lisa)
She was amazing. I’m sad to say she retired and I haven’t decided if I am going back to this clinic because she isn’t there anymore
Describe your experience with RMA of Michigan.
Nurses are their strengths. So is nurse communication. Doctor communication not so much. Nurses have more compassion and doctors don’t listen to your problems or play them down. My miscarriage pain was played off like it was no big deal and I wasn’t given anything for the pain. I felt like he basically told me to “suck it up”
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
6k each frozen cycle. 12k total
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
I’m disappointed we were told we could do two but we’re only allowed one
What specific things went wrong at RMA of Michigan?
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at RMA of Michigan.
They refused to change my protocol even though they knew I was allergic to the progesterone injections even after switching the kinds. It wasn’t taken seriously for all the money I spent
7
Doctor
Brad Miller
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
1 of 5
8
Clinic
RMA of Michigan
Troy
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Review of
2012 - 2017, Successful
NPS
10
NPS
10
Age 22 - 27
1 IUI
1 IVF
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr miller is a very personable man. He always remembers mine and my husbands name, our medical history, and is genuinely invested and cares about getting the results we want. He always gives honest opinions and is looking out for the best interest of the patient....Dr miller and dr Wolfe share a practice. Both are equally compassionate, respectful of your time together, and answer all questions in detail. Dr miller made the calls himself to deliver news about how the embryos were progressing and results from our PGD
Clean, professional clinic with a positive atmosphere!...Met with a financial coordinator. She was very informative and detailed, while remaining compassionate and sensitive to our situation...Doors open at 620 and patients are being seen by 630! First come first serve. Always moves quick and I'm usually out the door by 645!...RMA did not send over my PGD results to my ob when I "graduated" from the RE clinic despite several attempts to call...
How was your experience with Brad Miller at RMA of Michigan?
Dr miller and dr Wolfe share a practice. Both are equally compassionate, respectful of your time together, and answer all questions in detail. Dr miller made the calls himself to deliver news about how the embryos were progressing and results from our PGD
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Be ready to wait in line for your blood draws every other day! It will move quick, dr miller is respectful of everyone's time!
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr miller is a very personable man. He always remembers mine and my husbands name, our medical history, and is genuinely invested and cares about getting the results we want. He always gives honest opinions and is looking out for the best interest of the patient.
Describe your experience with your nurse at RMA of Michigan.
The nursing staff is awesome!! You genuinely feel like they're cheering you on every step of the way and take the time to call you personally about your levels and answer any emails promptly
Describe your experience with RMA of Michigan.
Clean, professional clinic with a positive atmosphere!
Describe your experience with your monitoring appointments at RMA of Michigan.
Doors open at 620 and patients are being seen by 630! First come first serve. Always moves quick and I'm usually out the door by 645!
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Met with a financial coordinator. She was very informative and detailed, while remaining compassionate and sensitive to our situation
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
Dr miller was very adamant on single transfers, he explained to me the risk of twins and wants to avoid it if necessary. I'm glad he was honest and happy with the outcome we achieved with the single transfer!
What specific things went wrong at RMA of Michigan?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at RMA of Michigan.
RMA did not send over my PGD results to my ob when I "graduated" from the RE clinic despite several attempts to call
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
2
NPS
2
Age 30
Poor Egg Quality
Unexplained
European
Teacher
1st of 2 Docs
12 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
I always felt like Dr.Miller was pressuring my Husband and I to do IVF right off the bat. He spoke in statistics and I felt he was trying to use scare tactics to move along the process. When I did become pregnant via an IUI cycle, it ended in early miscarriage. When I went to see Dr. Miller for the first time after this, he told me "you were barely pregnant," not the nicest most caring thing to say to someone who has been trying to conceive for years and finally had a positive test!
Very convenient as far as scheduling and being able to have blood drawn and ultrasound in the morning and still get to work on time [at RMA of Michigan]! The way they get patients in and out is very streamlined and I really appreciated that. The nurses do a great job of making sure you know all you need to know!...We did about 6 cycles of clomid with timed intercourse before moving on to gonal with IUI. I believe we did between 4-6 IUI cycles here before finding a new doctor.
How was your experience with Brad Miller at RMA of Michigan?
I did not have a great experience here. I always felt like Dr.Miller was pressuring my Husband and I to do IVF right off the bat. He spoke in statistics and I felt he was trying to use scare tactics to move along the process. When I did become pregnant via an IUI cycle, it ended in early miscarriage. When I went to see Dr. Miller for the first time after this, he told me "you were barely pregnant," not the nicest most caring thing to say to someone who has been trying to conceive for years and finally had a positive test! Horrible bedside manner, he didn't seem to care.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Make sure you stay on top of your cycle and what is required, ask questions. Switch Doctors if you are unhappy!
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
I did not feel that Dr. Miller cared for me as a person, he was very clinical and that did not help out an already stressful and emotional situation.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
We did about 6 cycles of clomid with timed intercourse before moving on to gonal with IUI. I believe we did between 4-6 IUI cycles here before finding a new doctor.
Describe your experience with your nurse at RMA of Michigan.
The nursing staff here was caring and organized, no complaints in that department!
Describe your experience with RMA of Michigan.
Very convenient as far as scheduling and being able to have blood drawn and ultrasound in the morning and still get to work on time! The way they get patients in and out is very streamlined and I really appreciated that. The nurses do a great job of making sure you know all you need to know!
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Clomid cycles were just a few hundred dollars, an IUI cycle closer to $1000
2
Doctor
Brad Miller
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
3 of 5
2
Clinic
RMA of Michigan
Troy
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of

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