Rated 9.6
Strongly recommend: 93%Neutral: 7%9.6
93% strongly recommend
12 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Texas Houston
Residency
Duke
Fellowship
Johns Hopkins

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Bradley Hurst works at

Carolinas Medical Center
Rated 8.4
Strongly recommend: 65%Neutral: 20%Don't recommend: 15%8.4

Explore Clinic
Charlotte
1025 Morehead Medical Drive
Charlotte, NC 28204

12 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
8
Age 32 - 33
1 IVF
Endometriosis
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr hurst always takes his time with appointments. I never felt rushed or hurried. He is detail oriented and spent time sharing research he had done in relation to my specific diagnosis...Listens well and is easy to talk to. He took time to answer questions and felt that he took time to research and share the latest studies related to my care. he took time to check in on how I was feeling mentally and physically as well as my husband which I appreciated...
[nurse at Carolinas Medical Center] Always got back to means answered all my questions. She is very knowledgeable and took her time helping me understand how to do all the meds and what to expect at each stage...The clinic is very large but appointments generally are on time. Monitoring appointments are all done in the morning. Typically between 7-8:30. The one drawback is on retrieval day you get whichever doctor is assigned to that day. So I had a dr I had never met before preform my retrieval...
How was your experience with Bradley Hurst at Carolinas Medical Center?
His very patient and kind. Listens well and is easy to talk to. He took time to answer questions and felt that he took time to research and share the latest studies related to my care. he took time to check in on how I was feeling mentally and physically as well as my husband which I appreciated.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
Take notes, and write your questions down. He gives a lot of great detailed information and will answer all your questions. He is very thorough.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
Dr hurst always takes his time with appointments. I never felt rushed or hurried. He is detail oriented and spent time sharing research he had done in relation to my specific diagnosis.
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
We started with birth control for about a month and then used an antagonist protocol with a Lipton trigger. I had a high ovarian reserve so this was his choice for protocols. I started on a moderate dose of Gonal f followed with menopur and certritide. I had a good response and had over 20 large follicles by retrieval day. I ended with 16 mature eggs. We did ICSI and only 4 fertilized with 2 maturing to blastocyst stage. We chose to freeze both embryos.
Describe your experience with your nurse at Carolinas Medical Center. (Assigned nurse: Ashton )
Ashton was wonderful. Always got back to means answered all my questions. She is very knowledgeable and took her time helping me understand how to do all the meds and what to expect at each stage.
Describe your experience with Carolinas Medical Center.
The clinic is very large but appointments generally are on time. Monitoring appointments are all done in the morning. Typically between 7-8:30. The one drawback is on retrieval day you get whichever doctor is assigned to that day. So I had a dr I had never met before preform my retrieval.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
Luckily my insurance offered coverage for IVF up to a certain amount so I am unsure of all the costs. The IVF medications however cost about 3,500 for one round
10
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unknown Success
NPS
9
NPS
9
Age 28 - 32
3 IUI
Unexplained
European
Income $50K - $99K
Accountant
3rd of 3 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Doctor Hurst always treats my husband andI as if we are the only patients that he is trying to help right now. He really focuses on us and cares about our needs...We had three IUI's under Dr. Hurst. They were assisted by clomid. We tried these right after we had our three failed IVF cycles. We wanted to do them and it was all we could afford to do. He said since we only had 4 previously he would not mind trying it again.
[Carolinas Medical Center nurses]They do thier job efficiently and professionally while making me feel as if I'm the only person in the world...Their bedside manner is very professional as well...About 5000 total for IUI and we have spent about 25000 for IVF...Strengths: cleanliness, professionalism, care, happy environment. Organized and well planned out. Weakness: the front desk (they tend to not be to friendly), times that they can do certain procedures.
How was your experience with Bradley Hurst at Carolinas Medical Center?
Dr. Hurst is always so friendly and tries to make light of our situation. He is always supportive and believes is us, and believes that we can be parents. He is doing everything he can In his power to find the right solution to our problem. He is good about making light of the situation as well, he always makes us laugh and helps us to feel more comfortable.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
Be prepared to tell him exactly what you want out of this. He likes to know what his patients are thinking and feeling about the situation and how they would like to approach it. It helps him to gauge a better understanding of his patients and with the medical data he can make a appropriate decision.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
Doctor Hurst always treats my husband andI as if we are the only patients that he is trying to help right now. He really focuses on us and cares about our needs.
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
We had three IUI's under Dr. Hurst. They were assisted by clomid. We tried these right after we had our three failed IVF cycles. We wanted to do them and it was all we could afford to do. He said since we only had 4 previously he would not mind trying it again.
Describe your experience with the nursing staff at Carolinas Medical Center.
The nurses are great. They do thier job efficiently and professionally while making me feel as if I'm the only person in the world. They know how to make you feel comfortable and welcome. Their bedside manner is very professional as well.
Describe your experience with Carolinas Medical Center.
Strengths: cleanliness, professionalism, care, happy environment. Organized and well planned out. Weakness: the front desk (they tend to not be to friendly), times that they can do certain procedures.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
About 5000 total for IUI and we have spent about 25000 for IVF
Describe Bradley Hurst's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Medical Center.
N/a
9
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2019 - 2020, Unsuccessful
NPS
8
NPS
8
Age 35 - 36
3 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Hurst is smart, kind, detail-oriented, and personable. He explains everything in detail and never seems rushed. He remembers your case in detail without having to be reminded. He answers your questions in detail and always ensures all your questions have been answered before concluding an appointment...I did a microdose Lupron flare protocol. I had a good response. I felt good. I had 15 oocytes retrieved, which was more than he expected.
Monitoring appointments [at Carolinas Medical Center] were between 6:30 to 8:00 am which worked very well for my schedule. I always asked to be seen at 6:30 and was always out of the office by 7 at the latest...The staff is kind and organized.You can message the nurses via the online portal and they usually respond the same day...
How was your experience with Bradley Hurst at Carolinas Medical Center?
Dr. Hurst is smart, kind, detail-oriented, and personable. He explains everything in detail and never seems rushed. He remembers your case in detail without having to be reminded. He answers your questions in detail and always ensures all your questions have been answered before concluding an appointment.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
Write your questions down before each appointment and take your list of questions with you. Take notes during your appointments.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
Dr. Hurst routinely recognized me and addressed me when I would see him in the hallway of the clinic when I was there for routine lab work. At appointments, he always remembered what my husband and I did for a living and details about our treatment without having to look through our chart.
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
I did a microdose Lupron flare protocol. I had a good response. I felt good. I had 15 oocytes retrieved, which was more than he expected.
Describe your experience with the nursing staff at Carolinas Medical Center.
The staff is kind and organized. You can message the nurses via the online portal and they usually respond the same day.
Describe your experience with Carolinas Medical Center.
The clinic is organized and efficient. The ultrasound and blood work appointments are early in the morning and extremely quick. I never had to wait long at all to be called back to be seen. The only hiccup I experienced was they sent me to collections. I apparently had a bill that I had not paid. When the statement came in the mail I thought I had already paid it because I had just settled a balance the week before. So the statement came in, and I thought it was paid, so I didn't pay it. Then a few weeks later I got a notice from a collections agency. I called the office and paid the bill immediately, but I was frustrated that they never mentioned my outstanding balance while I was at the office. I had an ultrasound and/or bloodwork appointment every day the week I received the notice in the mail from the collections agency and not once did anyone mention that I had an outstanding balance that needed to be paid. I was frustrated with the communication to break down.
Describe your experience with your monitoring appointments at Carolinas Medical Center.
Monitoring appointments were between 6:30 to 8:00 am which worked very well for my schedule. I always asked to be seen at 6:30 and was always out of the office by 7 at the latest.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
The cost was reasonable.
What specific things went wrong at Carolinas Medical Center?
  • Lost appointments
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
8
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
8
Age 33 - 34
4 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
At my age, Dr. Hurst would only transfer 1 embryo, no matter what our preference would have been...always spends more time that I even would expect when meeting with us in consultations or during treatments. We are never rushed. He even called me personally after our loss and after our failed cycles...He always provides all options and is able to give us the current research on each. I definitely appreciate knowing his opinions, but he also does not strongly push us into anything. After our miscarriage, he showed great compassion. While I was being prepped for my D&C, he went to talk to my husband and told him he would get us a baby. After our second retrieval failed to produce any embryos, he personally called me to update me. He did a full review of the lab procedures to make sure nothing was missed. Dr. Hurst has a dry sense of humor, but I like that. He can also be somewhat blunt, but I appreciate his ability to be direct. I don't want things sugar-coated.
Ultrasounds and bloodwork appointments are always going to be early in the morning, 6:30 to 8am [at Carolinas Medicine Center]...To schedule appointments to start your cycles or to ask questions, you have to leave a message and wait to be called back. This is a little difficult if you can't answer the phone when they call back. However, you can also email the nurse which can be easier for questions or just general information. Wait times are generally good. Ultrasounds and bloodwork appointments are always going to be early in the morning, 6:30 to 8am.
How was your experience with Bradley Hurst at Carolinas Medical Center?
Our fertility journey has not yet been successful, but I wouldn't want another doctor other than Dr. Hurst. He always provides all options and is able to give us the current research on each. I definitely appreciate knowing his opinions, but he also does not strongly push us into anything. After our miscarriage, he showed great compassion. While I was being prepped for my D&C, he went to talk to my husband and told him he would get us a baby. After our second retrieval failed to produce any embryos, he personally called me to update me. He did a full review of the lab procedures to make sure nothing was missed. Dr. Hurst has a dry sense of humor, but I like that. He can also be somewhat blunt, but I appreciate his ability to be direct. I don't want things sugar-coated.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
You may have to wait for your appointment, but it is worth it. I don't mind waiting because I know that he is spending extra time with everyone, just as he does for us.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
Dr. Hurst always spends more time that I even would expect when meeting with us in consultations or during treatments. We are never rushed. He even called me personally after our loss and after our failed cycles.
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
Our first two retrievals used microdose lupron. I started with birth control for 3 weeks, then did 40mcg of Lupron twice a day. On the third day, I started GonalF 300 units. On the 6th day, the Gonal F was reduced to 250units based on bloodwork, and Menopur 150mg was started. Ovidrel 500mcg was used to trigger on the 13th day and retrieval was on the 15th day. 9 eggs were retrieved and 7 fertilized with ICSI. 4 growing on day 3. We ended up with 3 blastocytes, one that we fresh transferred. The other 2 were frozen. The first was negative, the second ended in miscarriage (genetic testing showed normal chromosomes), the third was negative. Our second retrieval had a similar protocol, 7 eggs were retrieved, 5 fertilized, 4 growing at day 3, but then all arrested. Our next protocol will no have birth control, start with estrogen instead. We started with the microdose lupron because Dr. Hurst was worried that I would be a poor responder. My AMH is 1.1 but my FSH is 13.7. Hoping for better results with the next protocol.
Describe your experience with your nurse at Carolinas Medical Center.
The nurses are well organized and good at communication. I have never had problems scheduling and they work very hard to make appointments around my schedule. The nurses are always available to answer questions if I have any.
Describe your experience with Carolinas Medical Center.
To schedule appointments to start your cycles or to ask questions, you have to leave a message and wait to be called back. This is a little difficult if you can't answer the phone when they call back. However, you can also email the nurse which can be easier for questions or just general information. Wait times are generally good. Ultrasounds and bloodwork appointments are always going to be early in the morning, 6:30 to 8am.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
These are with insurance discounts. Ultrasound was around $250. IUI was around $1500. Our IVF retrieval cost around $6500. The medications for our retrieval were $3000.
Describe Bradley Hurst's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Medical Center.
At my age, Dr. Hurst would only transfer 1 embryo, no matter what our preference would have been. We did not have a choice, but I had already read on the subject and didn't want to do more than 1
9
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 28
1 IUI
Unexplained
European
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
After our first meeting Dr. Hurst looked at me and said “I’m not very patient”. And he proved that to be true. He was and is active and helping us become pregnant. ...He understood my history of a stillbirth and was an encourager for seeing us being home a baby.......He is personable and I felt so cared for. I felt like he was on my team but he was also very truthful with me. He is so intelligent and knowledgeable and you can tell he really has a passion for it.
I think the biggest weakness would be the time it took to get an appointment. I was lucky because they fit me in very quickly because of my history...but the original wait was going to be 4 months to get my initial appointment....The entire staff at the Women’s Institute in the RE Department really took care of me. They were personable, professional and had a lot of compassion.
How was your experience with Bradley Hurst at Carolinas Medical Center?
He is personable and I felt so cared for. I felt like he was on my team but he was also very truthful with me. He is so intelligent and knowledgeable and you can tell he really has a passion for it. He understood my history of a stillbirth and was an encourager for seeing us being home a baby.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
Listen to him and trust the process.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
I cry just thinking about Dr. Hurst. He was gentle and compassionate and he a lot of time looking over my history (I suffered a stillbirth at 34 weeks pregnant on Christmas Day last year) and I could tell he was invested in my success.
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
After our first meeting Dr. Hurst looked at me and said “I’m not very patient”. And he proved that to be true. He was and is active and helping us become pregnant. In this journey so often women feel constant pressure (from themselves and their dreams) and having a doctor that is telling you THEY are also in a rush to see you pregnant is amazing. I don’t remember the dosage of Clomid but I believe it was 50mg and I took it once a day from cycle day 3-7 and then ovidrel the day before the IUI.
Describe your experience with your nurse at Carolinas Medical Center. (Assigned nurse: Paisley)
The entire staff at the Women’s Institute in the RE Department really took care of me. They were personable, professional and had a lot of compassion.
Describe your experience with Carolinas Medical Center.
I think the biggest weakness would be the time it took to get an appointment. I was lucky because they fit me in very quickly because of my history (of losing my first child to a stillbirth at 34 weeks then having secondary infertility) but the original wait was going to be 4 months to get my initial appointment.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
Expensive. Our insurance did not coverage our IUI or any fertility related treatment and it’s costed us over $1,000 just for the initial treatments. If I were to do IVF it would take over $10,000.
10
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
9
NPS
10
Age 28 - 29
4 IUI
Anovulation
Unexplained
European
Income $50K - $99K
Teacher
3rd of 3 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr hurst speaks to you in a direct manner. He is extremely knowledgeable and never rushes you, he even asks if he answered everything for for. He will go into what if sceniros with you and have back up plans in place so you don’t loose the monthly cycle.... dr hurst gave us hope after we were told we would never get pregnant. Before starting ivf automatically, He recommended 3 iui procedures with clomid and ovidrel trigger shot. The first iui worked but sadly it ended in an ectopic pregnancy at 8 weeks. Dr hurst did his part perfectly, my body didnt allow the embryo to implant in the right place.
Blood work is efficient and appoints can be made last minute they [Carolinas Medical Center] will get you in. One Monday morning I had started a cycle over the weekend and I showed up with no appointment- they saw me anyways! Cmc Womens was amazing when I had to have a d&c. As bad as the situation was I felt like I was in a hotel and treated like a princess.... This nurse is amazing and she has been there for me even through the hardest times. I feel like we are a team and I am her only patient. She’s wonderful!
How was your experience with Bradley Hurst at Carolinas Medical Center?
Dr hurst speaks to you in a direct manner. He is extremely knowledgeable and never rushes you, he even asks if he answered everything for for. He will go into what if sceniros with you and have back up plans in place so you don’t loose the monthly cycle.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
Don’t wait to see him. It takes a while to get an app as a new patient but once you are in he makes time for his patients
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
Dr hurst and his nurse paisley Townsend are caring people who talk to me in a professional way but always show compassion and extra care.
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
dr hurst gave us hope after we were told we would never get pregnant. Before starting ivf automatically, He recommended 3 iui procedures with clomid and ovidrel trigger shot. The first iui worked but sadly it ended in an ectopic pregnancy at 8 weeks. Dr hurst did his part perfectly, my body didnt allow the embryo to implant in the right place.
Describe your experience with your nurse at Carolinas Medical Center. (Assigned nurse: Paisley Townsend )
Paisley has become like a friend to me. She always remembers to call me with updates and stays positive but realistic. This nurse is amazing and she has been there for me even through the hardest times. I feel like we are a team and I am her only patient. She’s wonderful!
Describe your experience with Carolinas Medical Center.
Blood work is efficient and appoints can be made last minute they will get you in. One Monday morning I had started a cycle over the weekend and I showed up with no appointment- they saw me anyways! Cmc Womens was amazing when I had to have a d&c. As bad as the situation was I felt like I was in a hotel and treated like a princess.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
My insurance covers some- I pay roughly $500 each iui including semen wash
Describe Bradley Hurst's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Medical Center.
Dr hurst does single embryo transfer but you can freeze the rest so you don’t have to go through retreval again. His cost to implant another embryo later is around $4,000
9
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Unknown Success
NPS
10
NPS
10
Age 31 - 32
3 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Hurst sat down with my husband and I before we started treatments. He laid everything out for us and what his expectations were. Before starting treatments he did an evaluation and found that I needed scar tissue removal surgery from my previous losses. Find this was very helpful and I'm thankful for it, instead of going ahead and starting treatments without making sure that everything was in the best shape possible for treatment. Dr. Hurst listens to my concerns and makes sure I am comfortable with the process he has in mind for our fertility process...
I think the [Carolinas Medical Center - Charlotte] clinic is very organized and has great customer service. You do not have to wait long in the waiting room to be seen. They have many rooms for ultrasounds and regular exam rooms. This helps you get in and get out. I like that they have the option to come in very early in the morning. This helps with people who have to go to work right after. In their patient portal they do post the notes from your appointments with the doctor, which is very helpful if you have questions or cannot remember something...
How was your experience with Bradley Hurst at Carolinas Medical Center?
Dr. Hurst is very clinical when it comes to explaining the treatments he has laid out for you. He explains the process in a very scientific way, lays out statistics and shows evidence to back up his plan. He listens to all of your questions and comes up with a plan that works for you.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
Dr. Hurst is not a touchy-feely type of doctor. He is a great doctor but can be dry when explaining treatment types and what is involved. He is a great doctor and doesn't suggest or move forward with something until you are ready.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
Dr. Hurst sat down with my husband and I before we started treatments. He laid everything out for us and what his expectations were. Before starting treatments he did an evaluation and found that I needed scar tissue removal surgery from my previous losses. Find this was very helpful and I'm thankful for it, instead of going ahead and starting treatments without making sure that everything was in the best shape possible for treatment. Dr. Hurst listens to my concerns and makes sure I am comfortable with the process he has in mind for our fertility process.
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
I started with Dr. Hurst in July of 2015. I had just had my second loss. He did blood work and evaluations, then determined I needed scar tissues removal surgery. I had surgery in October 2015. He also confirmed I have PCOS and MTHFR, so decided we would do three cycles of medication with trigger shot. In March 2016 we started treatments. The first cycle started with an ultrasound to make sure everything was ready and blood work. On days 3-7 I would take letrozyle. I went back on day 12 and 14 for ultrasounds to see when my lining was thick enough and I had a follicle that was ready for ovulation. I would give myself a trigger shot after ovulation was predicted and then have timed intercorse after 36hrs. We did this for 3 cycles and my last cycle ended in June 2016. None of these cycles resulted in a pregnancy or loss. His next suggestion is to do IUI, which we will start in Jan/Feb 2017.
Describe your experience with your nurse at Carolinas Medical Center. (Assigned nurse: Paisley )
Whenever I called Paisley was always the one to call me back. That brought me great satisfaction because it showed that I wasn't dealing with the entire team, just her and Dr. Hurst. She called me back quickly, listened to my questions and always got answers for me.
Describe your experience with Carolinas Medical Center.
I do not like that the lab isn't in the clinic. Since it's in the hospital you have to go down a couple floors to the lab. Sometimes there is also a pretty long wait in the lab for them to see you. I also find it frustrating that you cannot find out your lab results for several days through their website. The nurse will call you with results, but if you want exact numbers you have to ask while your on the phone or wait up to a week to see the results in their patient portal. I think the clinic is very organized and has great customer service. You do not have to wait long in the waiting room to be seen. They have many rooms for ultrasounds and regular exam rooms. This helps you get in and get out. I like that they have the option to come in very early in the morning. This helps with people who have to go to work right after. In their patient portal they do post the notes from your appointments with the doctor, which is very helpful if you have questions or cannot remember something.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
The cost so far hasn't been as much as was initially told to us. For each round medication, ultrasounds, and lab work was about $200-300.
What specific things went wrong at Carolinas Medical Center?
  • Failed to convey critical information
Describe the specific things that went wrong at Carolinas Medical Center.
In August 2015 my cycle hadn't come and I was around day 50. They wanted to bring me in for blood work, so I got my progesterone and HCG checked. Later that day my period came so I knew I wasn't pregnant and when the nurse called she said I should be getting my period at any time. However, when the results posted in their patient hub a week later I noticed that my HCG was at 15, which means I had a chemical pregnancy. This was very frustrating for me because although there wasn't anything I could've done it would've made me feel a lot better to know all the facts when the nurse called.
10
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2020, Successful
NPS
10
NPS
10
Age 38 - 42
1 IVF
Male Factor
Latinx
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Bradley Hurst] is very compassionate. He explains in detail the process. He sets realistic expectations. He is very knowledgeable and helps not only the patient but also the spouse understand the process. He is caring and truly genuine...For my egg retrieval he did baseline test such as labs and an ultrasound, a hysteroscopy because my uterus was oddly shaped(very minor) and then stims.
Their [Carolinas Medical Center] very friendly, organized and efficient. From the receptionist to the financial advisor everyone is on top of things. They made my experience less stressful. They welcome you with a smile and treat with respect...Frozen embryo transfers were $2475. And my next IVF cycle wilk be $13,650...
How was your experience with Bradley Hurst at Carolinas Medical Center?
Dr. Hurst is very compassionate. He explains in detail the process. He sets realistic expectations. He is very knowledgeable and helps not only the patient but also the spouse understand the process. He is caring and truly genuine.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
Do not hesitate to let Dr. Hurst help you build your family.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
I felt like a human. Dr. Hurst is the best there is. I wouldn't use anyone else. Here says how it is and is very passionate about what he does
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
The process was pretty simple. For my egg retrieval he did baseline test such as labs and an ultrasound, a hysteroscopy because my uterus was oddly shaped(very minor) and then stims. For the frozen embryo transfers I would call when I got my period and went in for labs. I then started estrogen and then called with my next period and then a few days before the transfer I would start progesterone shots.
Describe your experience with your nurse at Carolinas Medical Center. (Assigned nurse: Jenni)
Jenni was awesome. She truly cared about me as a person not just a client.
Describe your experience with Carolinas Medical Center.
Their very friendly, organized and efficient. From the receptionist to the financial advisor everyone is on top of things. They made my experience less stressful. They welcome you with a smile and treat with respect.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
Frozen embryo transfers were $2475. And my next IVF cycle wilk be $13,650
Describe Bradley Hurst's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Medical Center.
Dr. Hurst educated me on what was best for my age and situation.
10
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 32 - 33
Male Factor
Unexplained
European
Income $50K - $99K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Hurst] knows what he is doing and he will work hard to get the results you want...We completed 3 rounds of IUI before deciding to move on to IVF protocols. I took Clomid with each round and used a trigger shot... is kind and compassionate. He is often rooting for us and frequently meeting and ensuring we have all the information we need...is an excellent example of what a fertility doctor should be. He is calm, composed, positive, and caring. He listens carefully and answers every question and concern. Even though we are still not pregnant, we have never felt more understood and cared for. Dr. Hurst is working hard to ensure our happiness and he is great with remembering all the details that we share with him in each visit.
We completed 3 rounds of IUI before deciding to move on to IVF protocols at Carolinas Medical Center]. I took Clomid with each round and used a trigger shot...The team is organized and caring. They are very busy but still try to ensure your comfort and understanding...is an organized clinic. They see many clients and they work hard to meet each need. The office is in a large building and has access to the different components needed (diagnostic lab, pharmacy, etc). The office staff are friendly and seem well-organized.
How was your experience with Bradley Hurst at Carolinas Medical Center?
Dr. Hurst is an excellent example of what a fertility doctor should be. He is calm, composed, positive, and caring. He listens carefully and answers every question and concern. Even though we are still not pregnant, we have never felt more understood and cared for. Dr. Hurst is working hard to ensure our happiness and he is great with remembering all the details that we share with him in each visit.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
He knows what he is doing and he will work hard to get the results you want.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
Dr. Hurst is kind and compassionate. He is often rooting for us and frequently meeting and ensuring we have all the information we need.
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
We completed 3 rounds of IUI before deciding to move on to IVF protocols. I took Clomid with each round and used a trigger shot.
Describe your experience with your nurse at Carolinas Medical Center.
The team is organized and caring. They are very busy but still try to ensure your comfort and understanding.
Describe your experience with Carolinas Medical Center.
CMC Women’s is an organized clinic. They see many clients and they work hard to meet each need. The office is in a large building and has access to the different components needed (diagnostic lab, pharmacy, etc). The office staff are friendly and seem well-organized.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
We pay a $50 copay. The IUI rounds cost about $1000 each. Our total cost for IVF is estimated to be $25000.
10
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
8
Age 41 - 42
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Recurrent Pregnancy Loss
Black or African-American
Doctor
2nd of 2 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
[Dr. Bradley Hurst is] Very personable, remembers my name and case,...honest but gentle...He takes my wishes into account and tells me my options. He helps me continue to have hope. He helps make things happen. He is compassionate and honest. I feel like an individual not just a number...Clomid with IUI...Egg retrieval with moderate intensity medications to yield fewer higher quality eggs
She [nurse at Carolinas Medical Center] does a very good job of communicating and answering all of my questions and concerns. She helps me problems solve and knows me as an individual. She’s honest and caring...Embryo needed to be retested and they took 2 weeks to do so and didn’t tell me...they considered it non urgent....Overall a great clinic. Very rarely is communication an issue but they work very hard to make it not one. They use MCP as their in house pharmacy and they can be challenging to work with in that they sometimes aren’t prepared and cause extra frustration. Overall clinic experience has been good.
How was your experience with Bradley Hurst at Carolinas Medical Center?
He takes my wishes into account and tells me my options. He helps me continue to have hope. He helps make things happen. He is compassionate and honest. I feel like an individual not just a number.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
He’s a great provider and will fight with you for your goals
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
Very personable, remembers my name and case, listens to hownid like to move forward, honest but gentle
Describe the protocols Bradley Hurst used in your cycles at Carolinas Medical Center and their degree of success.
Clomid with IUI Egg retrieval with moderate intensity medications to yield fewer higher quality eggs
Describe your experience with your nurse at Carolinas Medical Center. (Assigned nurse: Joanna)
She does a very good job of communicating and answering all of my questions and concerns. She helps me problems solve and knows me as an individual. She’s honest and caring.
Describe your experience with Carolinas Medical Center.
Overall a great clinic. Very rarely is communication an issue but they work very hard to make it not one. They use MCP as their in house pharmacy and they can be challenging to work with in that they sometimes aren’t prepared and cause extra frustration. Overall clinic experience has been good.
Describe Bradley Hurst's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolinas Medical Center.
Prefers eset
What specific things went wrong at Carolinas Medical Center?
  • Failed to convey critical information
Describe the specific things that went wrong at Carolinas Medical Center.
Embryo needed to be retested and they took 2 weeks to do so and didn’t tell me they considered it non urgent.
10
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 30
3 IUI
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
At our first visit I was worried he [Dr. Bradley Hurst] wouldn't want to treat me due to my weight. He never made me feel bad about being overweight and he encouraged me in a nice way to continue my journey to becoming healthier during my ttc journey. He showed so much compassion and explained everything in great detail. I left feeling so much better.... He and his entire staff have taken the time to listen to me and my husband and always show compassion for our journey
Everyone from the front desk to ultrasound techs to nurses and doctors have been amazing [at Carolinas Medical Center]. They have nurses on call on the weekend so you dont have to worry about missing your day for procedures. I am so impressed and they really put you at ease. Lots of their staff have been through infertility as well so they understand.... Dont get discouraged if it takes a while for your initial consult because the rest of your visits you wont have that problem.
How was your experience with Bradley Hurst at Carolinas Medical Center?
At our first visit I was worried he wouldn't want to treat me due to my weight. He never made me feel bad about being overweight and he encouraged me in a nice way to continue my journey to becoming healthier during my ttc journey. He showed so much compassion and explained everything in great detail. I left feeling so much better.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
Dont get discouraged if it takes a while for your initial consult because the rest of your visits you wont have that problem.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
He and his entire staff have taken the time to listen to me and my husband and always show compassion for our journey
Describe your experience with Carolinas Medical Center.
Everyone from the front desk to ultrasound techs to nurses and doctors have been amazing. They have nurses on call on the weekend so you dont have to worry about missing your day for procedures. I am so impressed and they really put you at ease. Lots of their staff have been through infertility as well so they understand.
10
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 35 - 36
1 IUI
Unexplained
South Asian
Income $200K - $499K
Engineer
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We went to Dr. Bradley Hurst in distress after consulting another doctor who we didn’t feel diagnosed us correctly. He assured us about things we were worried about, took time to understand our medical history before starting treatment. He then suggested a process we would follow and why. He was very compassionate and personable. We went through 4 IUI cycles, last one resulted in pregnancy and I am 13 weeks pregnant know. We can’t thank [him] enough for making having a baby reality to us. He made the whole process seamless, filling confidence in us.
The facility [Carolinas Medical Center] was so good, clean, staff was friendly. They even have pharmacy with discounted rate for fertility medication compared to other stores. Overall, I will recommend this facility to my friends...[nurse] was very patient, always gets back within the same business day when I leave her voice messages. She promptly follow up on scheduling visits, setting blood work, ultrasound and any treatment needed including medics pick up. She was a great help throughout the process.
How was your experience with Bradley Hurst at Carolinas Medical Center?
We went to Dr. Bradley Hurst in distress after consulting another doctor who we didn’t feel diagnosed us correctly. He assured us about things we were worried about, took time to understand our medical history before starting treatment. He then suggested a process we would follow and why. He was very compassionate and personable. We went through 4 IUI cycles, last one resulted in pregnancy and I am 13 weeks pregnant know. We can’t thank Dr. Hurst enough for making having a baby reality to us. He made the whole process seamless, filling confidence in us.
What's one piece of advice would you give a prospective patient of Bradley Hurst at Carolinas Medical Center?
Trust in the process. Do you homework and educate yourself, so you understand all the options available to you and when doctor discusses with you, you will be able to make better decisions with knowing some.
During treatment, were you treated like a number or a human with Bradley Hurst at Carolinas Medical Center?
Dr. Bradley Hurst was very compassionate , he took time to understand our concerns and answered all our questions patiently. He asked about our family history, not just as any doctor but actually took interest in it.
Describe your experience with your nurse at Carolinas Medical Center. (Assigned nurse: Amber Thorsen)
Amber Thorsen was primary nurse assisted us during our treatment process. She was very patient, always gets back within the same business day when I leave her voice messages. She promptly follow up on scheduling visits, setting blood work, ultrasound and any treatment needed including medics pick up. She was a great help throughout the process.
Describe your experience with Carolinas Medical Center.
The facility was so good, clean, staff was friendly. They even have pharmacy with discounted rate for fertility medication compared to other stores. Overall, I will recommend this facility to my friends.
Describe the costs associated with your care under Bradley Hurst at Carolinas Medical Center.
I had to copay and some covered by my insurance. Overall, very affordable to us.
10
Doctor
Bradley Hurst
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolinas Medical Center
Charlotte
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5