I never once saw [Dr. Houmard] in person. There was no blood work, no testing, no increase or change in medication...IVF was constantly pushed on us, while we never had a work up to see why nothing was working. It was a simple guess on when we were to take our medication and when the process for IUI would be completed. Every month was always a guess, since my cycles are longer, I would have thought they would have taken that into consideration
The nursing staff at the clinic was fine. They did their job when it came to the actual IUIs...Since SRM is based out of Seattle it was VERY hard to communicate through the phone with them...The actual clinic in Spokane, the one strength they have is the office was never busy, so there was really no wait time to get back to a room...The medication was anywhere from $100-150 a month. The rest of the process was $1200-$1500 a month.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
There was little to no communication with her. We had two virtual phone calls with her, the first seemed promising and she started our first IUI cycle that day. A little strange to me since the last time I had any kind of work up was back in 2014. She knew nothing about my present history. But set me up to begin treatments. I had no bloodwork, I have nothing saying that all of my reproductive organs were working and open. Again I was just a payment to her.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Ask to be seen. A full work up and blood work so you don’t end up with a broken heart and empty pockets.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
I never once saw the doctor in person. There was no blood work, no testing, no increase or change in medication. I was simply a payment to them. IVF was constantly pushed on us, while we never had a work up to see why nothing was working. It was a simple guess on when we were to take our medication and when the process for IUI would be completed. Every month was always a guess, since my cycles are longer, I would have thought they would have taken that into consideration. I was told that didn’t matter. I am pretty sure cycle lengths would matter as we are trying to perform an IUI at the right time.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
There was no strategy at SRM. I was told to take Clomid on day 3 of my cycle and then go in for an ultrasound and when told I would give myself an injection of Ovidrel. I did this for the first 4 cycles and when my follicles stayed the same we have a phone call with her and she suggested IVF. We asked for more time with IUI and she then had us do the same treatment, same dosages, but adding one Menopur injection. We never got any more than one follicle. Very much a let down.
Describe your experience with the nursing staff at Seattle Reproductive Medicine.
The nursing staff at the clinic was fine. They did their job when it came to the actual IUIs. Eventually I felt like they were done with me, it wasn’t working, why did I keep going back kind of attitude.
Describe your experience with Seattle Reproductive Medicine.
Since SRM is based out of Seattle it was VERY hard to communicate through the phone with them. Like you would have to go through a call center. There weren’t regular people I would get to talk to . The actual clinic in Spokane, the one strength they have is the office was never busy, so there was really no wait time to get back to a room.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
The medication was anywhere from $100-150 a month. The rest of the process was $1200-$1500 a month.
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
We did IUI no embryo transfers.
What specific things went wrong at Seattle Reproductive Medicine?
- Failed to call in prescriptions to pharmacy
- Lost appointments
- Failed to order appropriate test
- Provided conflicting information
- Failed to consider drug intolerance
- Scheduled the wrong procedure
Describe the specific things that went wrong at Seattle Reproductive Medicine.
There was no structure. We spent a lot of money to feel a lot of regret with no positive outcome. I received an email with some sort of test, so I reached out and it wasn’t for me, but another patient. That’s not professional in my opinion. Fertility is hard enough and takes such a toll on a couple or an individual. I would have liked some compassion. I stopped going to this clinic and no one once reached out to me to see what the problem was. I was just a number to them.
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Clinic
Seattle Reproductive Medicine
Spokane Valley