Verified
This patient has provided documentation of treatment at this clinic.
2018 - 2019, Unknown Success
I also have his [Dr. Clark] personal cell phone and during my miscarriages he was available to talk through out it all. ... He is very knowledgeable about infertility and seems to know what’s right for me. He definitely is old school though and doesn’t really seem to care about new findings. Ie: supplements for egg quality. ... Have a list of questions ready and clear your schedule early for appointments.
They [New England Reproductive Medicine & Surgery] treated me like a human with having my own individual plan/protocol. ... The ultrasound technician sandy is also very nice and knowledgeable. Their weaknesses is everyone else that works there. They are horrible at getting messages to people. Emails are never responded too. ... The nurse was originally there was amazing . ... Hey hired a medical assistant named Jessica when Amanda left. She is horrible at returning emails, and she is a terrible phlebotomist.
How was your experience with Brian Clark at New England Reproductive Medicine & Surgery?
He is very knowledgeable about infertility and seems to know what’s right for me. He definitely is old school though and doesn’t really seem to care about new findings. Ie: supplements for egg quality.
What's one piece of advice would you give a prospective patient of Brian Clark at New England Reproductive Medicine & Surgery?
Have a list of questions ready and clear your schedule early for appointments. They see you as early as 6:30am
During treatment, were you treated like a number or a human with Brian Clark at New England Reproductive Medicine & Surgery?
They treated me like a human with having my own individual plan/protocol. I also have his personal cell phone and during my miscarriages he was available to talk through out it all.
Describe the protocols Brian Clark used in your cycles at New England Reproductive Medicine & Surgery and their degree of success.
1st ivf: 225 Gonal f for 12 days
2nd ivf 600 Gonal f for 12 days
Describe your experience with your nurse at New England Reproductive Medicine & Surgery. (Assigned nurse: Jessica)
The nurse was originally there was amazing . Her name was Amanda. Hey hired a medical assistant named Jessica when Amanda left. She is horrible at returning emails, and she is a terrible phlebotomist.
Describe your experience with New England Reproductive Medicine & Surgery.
Their strength is Brian Clark. The ultrasound technician sandy is also very nice and knowledgeable. Their weaknesses is everyone else that works there. They are horrible at getting messages to people. Emails are never responded too.
What specific things went wrong at New England Reproductive Medicine & Surgery?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Failed to call with results
- Failed to order appropriate test
- Failed to send your chart to another clinic
- Provided conflicting information
- Failed to convey critical information