Rated 9.4
Strongly recommend: 70%Neutral: 30%9.4
70% strongly recommend
3 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8
8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
University of Vermont
Residency
University of Vermont

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Brian Clark works at

New England Reproductive Medicine & Surgery
Rated 9.4
Strongly recommend: 70%Neutral: 30%9.4

At 1 office

Millbury
22 West St.
Millbury, MA 01527
508-917-6720
Explore Clinic

1 patient review filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
8
Age 33 - 34
Diminished Ovarian Reserve
Unexplained
Other
Income $50K - $99K
2nd of 2 Docs
4 IUI With Other Docs
IVF With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
I also have his [Dr. Clark] personal cell phone and during my miscarriages he was available to talk through out it all. ... He is very knowledgeable about infertility and seems to know what’s right for me. He definitely is old school though and doesn’t really seem to care about new findings. Ie: supplements for egg quality. ... Have a list of questions ready and clear your schedule early for appointments.
They [New England Reproductive Medicine & Surgery] treated me like a human with having my own individual plan/protocol. ... The ultrasound technician sandy is also very nice and knowledgeable. Their weaknesses is everyone else that works there. They are horrible at getting messages to people. Emails are never responded too. ... The nurse was originally there was amazing . ... Hey hired a medical assistant named Jessica when Amanda left. She is horrible at returning emails, and she is a terrible phlebotomist.
How was your experience with Brian Clark at New England Reproductive Medicine & Surgery?
He is very knowledgeable about infertility and seems to know what’s right for me. He definitely is old school though and doesn’t really seem to care about new findings. Ie: supplements for egg quality.
What's one piece of advice would you give a prospective patient of Brian Clark at New England Reproductive Medicine & Surgery?
Have a list of questions ready and clear your schedule early for appointments. They see you as early as 6:30am
During treatment, were you treated like a number or a human with Brian Clark at New England Reproductive Medicine & Surgery?
They treated me like a human with having my own individual plan/protocol. I also have his personal cell phone and during my miscarriages he was available to talk through out it all.
Describe the protocols Brian Clark used in your cycles at New England Reproductive Medicine & Surgery and their degree of success.
1st ivf: 225 Gonal f for 12 days 2nd ivf 600 Gonal f for 12 days
Describe your experience with your nurse at New England Reproductive Medicine & Surgery. (Assigned nurse: Jessica)
The nurse was originally there was amazing . Her name was Amanda. Hey hired a medical assistant named Jessica when Amanda left. She is horrible at returning emails, and she is a terrible phlebotomist.
Describe your experience with New England Reproductive Medicine & Surgery.
Their strength is Brian Clark. The ultrasound technician sandy is also very nice and knowledgeable. Their weaknesses is everyone else that works there. They are horrible at getting messages to people. Emails are never responded too.
What specific things went wrong at New England Reproductive Medicine & Surgery?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
8
Doctor
Brian Clark
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
New England Reproductive Medicine & Surgery
Millbury
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
6 of 5