Brooke Hodes-Wertz
NYU Langone Fertility Center
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Medical SchoolUMDNJ
ResidencyNYU
FellowshipNYU
NY - Westside
109 West 27th St
New York, NY 10001
212-263-0040
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19 assessments
9
9
Age
35 - 36
Treated
2019 - 2020
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
9
9
Dr. Wertz is blunt, she provides accurate information and explains things clearly, giving me options to choose. I like that. ... Dr. Wertz is direct and clear, she provides options and leaves it up to me to decide. I like it, because with unexplained infertility there is no one answer, no one solution and personal instincts and statistical numbers are the only two things to rely on. I had a polyp removal with Dr. Wertz, she mastered it perfectly. She didn't give me false illusions that this will solve my problem and it didn't.
Human error may always happen and it's normal. I rarely have to wait too long [at NYU], my insurance approval processes and billing is handled well. I had no surprises or miscommunications so far. ... The IVF coordinator I got in touch with is rarely available, never picks up and appears overwhelmed. But the good thing is that all of them have access to information and know what's going on.
Age
35 - 36
Treated
2019 - 2020
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Graphic Designer
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
9
9
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Wertz is direct and clear, she provides options and leaves it up to me to decide. I like it, because with unexplained infertility there is no one answer, no one solution and personal instincts and statistical numbers are the only two things to rely on. I had a polyp removal with Dr. Wertz, she mastered it perfectly. She didn't give me false illusions that this will solve my problem and it didn't. I had 3 IUIs and, again, I new the numbers and understood that chances are not very high. Even though I did have hopes, still my heart didn't break when this didn't work. I appreciated doctor's manner and support during this time, it helped me stay strong and avoid emotional rollercoaster.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Prepare to listen and make decisions. You come to doctor for a solution, not for compassion.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
I, personally, am not very sensitive or sentimental about my infertility and don't expect (and actually dislike) compassion or pity from a medical staff. I like to overcome difficulties with a sense of humor and stay realistic and optimistic. Dr. Wertz is blunt, she provides accurate information and explains things clearly, giving me options to choose. I like that.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
My IVF treatment should start after the pandemic, hopefully, so I have nothing to say on that front. I did 3 IUIs and too Clomid. I responded well to it and had 2-4 eggs each cycle. I decided to cancel 4 egg cycle, even though the doctor didn't insist on cancelling. I didn't want to take the risk.
Describe your experience with the nursing staff.
I absolutely love Dr. Wertz's assistant Sarnia. She's the best! Organized, on top of everything, just a great person and professional. Otherwise, there're a lot of nurses in a process, sometimes it seems as too much. I can't remember everyone's name and phone and duty. The IVF coordinator I got in touch with is rarely available, never picks up and appears overwhelmed. But the good thing is that all of them have access to information and know what's going on.
Describe your experience with NYU Langone Fertility Center.
I didn't go through full IVF process yet, due to pandemic, but overall it seems to be organized. Human error may always happen and it's normal. I rarely have to wait too long, my insurance approval processes and billing is handled well. I had no surprises or miscommunications so far.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
My insurance covered IUI and I had to pay copays for ultrasound and insemination itself, $50 each. So in total I paid $300 for 3 cycles of IUI. IVF should also be covered, however genetic screening is not covered and will cost me over $4000 (up to 10 embryos, I may get reimbursement if less than 10), plus $300 for each embryo tested in a lab. I also decided to freeze good embryos, for future use, so this will be additional $7000 or more. I won't be surprised if any other charges will come up.
What specific things went wrong at NYU Langone Fertility Center?
- Failed to order appropriate test
Describe the specific things that went wrong at NYU Langone Fertility Center.
I have thyroid issues and a thyroid test got lost in translation somehow. As we were at the beginning of pandemic at that time, I simply ordered one from Quest Diagnostics near my house, so no big deal. The results were abnormal so I started taking my medication as usual and should be fine by the start of IVF. I consider it's a minor issue.
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Verified
This patient has provided documentation of treatment at this clinic.
4
4
Age
34 - 36
Treated
2018 - 2020
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Unexplained
4
4
Dr. Hodes was kind when she had to deliver bad news, but it was hard to get her on the phone. I felt I had to advocate for / educate myself on a lot of the procedures and ways to supplement fertility. ... 1st transfer- natural cycle- did not work. She suggested Receptiva, it was a very mild positive result so then she had me take Lupron, which made me feel extremely depressed and I would never want to take it again. My second transfer was a medicated cycle and was not successful. My next transfer has been put on hold for COVID-19, but we would have tried using baby asprin/blood thinners/mild steroids.
When I wanted to speak to a doctor [at NYU] about COVID-19 instead of calling a nurse copied and pasted a NY Times article that was not relevant. ... Some of the nurses were amazing- kind and informative. Others seemed to have no idea what I was talking about, and one even tried to tell me I didn't know what kind of cycle I was having! Really hit or miss depending on who you get
Age
34 - 36
Treated
2018 - 2020
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Unexplained
4
4
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes was kind when she had to deliver bad news, but it was hard to get her on the phone. I felt I had to advocate for / educate myself on a lot of the procedures and ways to supplement fertility.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Be prepared that you won't receive a lot of attention.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
It was very difficult to get a hold of Dr. Hodes. Most often, I would get a call from one of the nurses instead. Due to the number of patients they deal with it's very hard to find time.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
1st transfer- natural cycle- did not work. She suggested Receptiva, it was a very mild positive result so then she had me take Lupron, which made me feel extremely depressed and I would never want to take it again. My second transfer was a medicated cycle and was not successful. My next transfer has been put on hold for COVID-19, but we would have tried using baby asprin/blood thinners/mild steroids.
Describe your experience with the nursing staff.
Some of the nurses were amazing- kind and informative. Others seemed to have no idea what I was talking about, and one even tried to tell me I didn't know what kind of cycle I was having! Really hit or miss depending on who you get.
Describe your experience with NYU Langone Fertility Center.
The clinic is usually clean. They are usually organized, except during the busy times were things can get backed up. New patients coming for morning monitoring should try to arrive at 7am or even a bit before if possible. Once you get to 8am things start to get busy and there can be some bottlenecking.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I always took a cab so I would arrive by 7am on the dot in order to not have to wait so long that I would be late to work.
What specific things went wrong at NYU Langone Fertility Center?
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
I have requested callbacks that I never received. When I started a medicated FET cycle I called the clinic to discuss my prescriptions/insurance and a nurse insisted I was doing a natural cycle and did not need the Rx (I did). When I wanted to speak to a doctor about COVID-19 instead of calling a nurse copied and pasted a NY Times article that was not relevant.
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Verified
This patient has provided documentation of treatment at this clinic.
7
6
Age
30
Treated
2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
PCOS
7
6
Dr. Hodes is blunt but warm. She did seem to be quite rushed each time my partner and I met with her and I ended up scheduling a second consultation with her because I left my first appointment feeling overwhelmed and confused.... I have PCOS and do not ovulate on my own. Dr. Hodes started our first cycle with timed intercourse and a low dose of Letrozole. I did not respond to the Letrozole at all (even when the dosage was raised) or to Clomid during out next cycle.
NYU is a giant, well-oiled machine and it's hard not to feel like a number. That said, their lab is excellent and success rates for IVF are slightly higher here than at other clinics. I would recommend going to the location on West 52nd street as much as possible and staying away from the 1st Avenue location when you can. If you have any kind of insurance coverage it's best to read all of the billing paperwork thoroughly and keep copies of everything.
Age
30
Treated
2019
Success with this Doc
?
Race
European, East Asian
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
PCOS
7
6
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes is blunt but warm. She did seem to be quite rushed each time my partner and I met with her and I ended up scheduling a second consultation with her because I left my first appointment feeling overwhelmed and confused.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
I would do some baseline research before attending your first appointment and come ready with a list of detailed questions.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
While most of my time was spent with the nursing staff, I felt that Dr. Hodes made time to answer all of my questions -- including setting up a second consultation to make sure I was totally comfortable while deciding between IUI and IVF.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
I have PCOS and do not ovulate on my own. Dr. Hodes started our first cycle with timed intercourse and a low dose of Letrozole. I did not respond to the Letrozole at all (even when the dosage was raised) or to Clomid during out next cycle. At that point, Dr. Hodes recommend my partner and I move straight to IVF. I was hesitant about this choice for many reasons and after meeting with Dr. Hodes for another consultation, she agreed to let us try IUI with a very low dose of Gonal-F injectables. (Dr. Hodes kept me at a low dose due to concerns about OHSS.) I responded well to the Gonal-F and did not over produce. We completed one IUI but unfortunately the cycle was not successful. My partner and I have decided to begin IVF next month rather than trying another IUI.
Describe your experience with the nursing staff.
The entire nursing staff at NYU is well-informed, compassionate, and efficient. They reassured me and answered all of my questions. I had many issues with my insurance coverage and offered me many tips on the best ways to save on things like lab work and medication coverage. My only complaint is that it is very difficult to get anyone on the phone during business hours.
Describe your experience with NYU Langone Fertility Center.
NYU is a giant, well-oiled machine and it's hard not to feel like a number. That said, their lab is excellent and success rates for IVF are slightly higher here than at other clinics. I would recommend going to the location on West 52nd street as much as possible and staying away from the 1st Avenue location when you can. If you have any kind of insurance coverage it's best to read all of the billing paperwork thoroughly and keep copies of everything. I was incorrectly told that I did not have coverage hit up for $500 per visit by the head of billing even when I explained otherwise. This person told me my claims had been denied and that I didn't understand my own coverage . I found out later that she was not filing any of out claims with insurance. Eventually, I was able to get my insurance provider to send her an email explicitly stating that I was covered and my money was refunded. I want to assume that this issue was not a reflection of the institution as a whole but I did get the sense the NYU tries to make its patients pay out of pocket as much as possible.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
My insurance covered my appointments until I received an official diagnosis of infertility. Blood work and ultrasound visits (which happen roughly 2 times a week) are $500 and out IUI was close to $4,500 including medications, monitoring, and the actual procedure
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
n/a
What specific things went wrong at NYU Langone Fertility Center?
- Failed to call with results
Describe the specific things that went wrong at NYU Langone Fertility Center.
The nurses failed to give me information regarding a specific drug protocol via phone despite numerous attempts by me to get in touch. Eventually we were able to remedy the issue.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
34
Treated
2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
10
Dr. Hodes treated me like a human and also like a friend. ... With Doctor Hodes I finally feel that I can drop my guard and trust the advice that I'm getting. She is compassionate, smart, patient, communicative and understands the importance of fertility treatment. ... There are two offices and several doctors but she always made it convenient for me to see her when important. She called me back when I had questions and spent extra time explaining things as needed. I felt so comfortable working with Dr.Hodes and will miss being under her care.
It's very busy and there are a lot of doctors and nurses but I have had a positive experience with each and every one. I never waited more than 5 minutes and I always receive a call or email back within 2 hours. ... NYU as a practice prefers eSET vs. multiple embryo. ... All of the nurses were amazing as they were very friendly and educational. I specifically spoke to Andrea almost every time and she was a fresh breath of air.
Age
34
Treated
2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
10
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
With Doctor Hodes I finally feel that I can drop my guard and trust the advice that I'm getting. She is compassionate, smart, patient, communicative and understands the importance of fertility treatment. She's a great doctor and I felt so comfortable and safe under her care.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Ask as many questions as you have ---she will make time for you and answer them. I always felt bad taking her time during my morning monitoring appointments as she had dozens of patients to see but she always insisted that I asked all my questions as she'd rather answer them in person.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes treated me like a human and also like a friend. She shared personal information that was relatable and helped me feel comfortable under her care. There are two offices and several doctors but she always made it convenient for me to see her when important. She called me back when I had questions and spent extra time explaining things as needed. I felt so comfortable working with Dr.Hodes and will miss being under her care.
Describe your experience with the nursing staff.
All of the nurses were amazing as they were very friendly and educational. I specifically spoke to Andrea almost every time and she was a fresh breath of air.
Describe your experience with NYU Langone Fertility Center.
I don't have anything negative to say about this clinic. It's very busy and there are a lot of doctors and nurses but I have had a positive experience with each and every one. I never waited more than 5 minutes and I always receive a call or email back within 2 hours.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
$14,500 for ER/Fresh Transfer ICSI + monitoring
$1500 for embryo freezing
$3600 + fees for PGS testing
$2-8K for meds
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NYU as a practice prefers eSET vs. multiple embryo. I asked Dr. Hodes on her opinion and she was very honest and explained the rationale behind it which is ultimately for the patient to give birth to a healthy baby. With multiple embryo transfer the pregnancy is at higher risk and does not increase the chances of a live birth. I know that the clinic would consider multiple embryo transfers depending on the patients prognosis and history but they treat that case by case. Dr. Hodes also went through IVF and had twins and she shared that information with me explaining how much harder her pregnancy and postpartum was with the twins vs. singleton. I really appreciate her honesty and sharing her own personal experience . Going through fertility could be lonely and having a doctor that understands not only the medical part but emotional is very helpful and beneficial to fertility treatment.
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Verified
This patient has provided documentation of treatment at this clinic.
8
8
Age
36
Treated
2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
8
8
Produced 8 follicles, 5 mature [with Dr. Hodes-Wertz]. Fantastic results for someone with amh of .008...suggested we do pgs testing due to high FSH (when first tested 16 but then dropped) she said it was the best option for us since we were running out of time. Since all embryos will be PGS tested, NYU supports single embryo transfer...was very honest on our first meeting. I was expecting her to turn me down with my numbers but she explained age is the underlying factor and we still had a chance. She did express that we were quickly running out of time and needed to jump straight to IVF.
NYU made me feel like a person to the best of their ability. The west side is a smaller office...All the of the nurses I dealt with were genuially happy to see my cycle progressing well... The nurses line is an answering service, you leave a message and they get back to you same day. They are friendly when coming in for appointments. On the day of retrieval everyone was very positive. It gave a good feeling.
Age
36
Treated
2018
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve
8
8
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes was very honest on our first meeting. I was expecting her to turn me down with my numbers but she explained age is the underlying factor and we still had a chance. She did express that we were quickly running out of time and needed to jump straight to IVF. I was not immediately made aware that I should try and bank eggs.... I found this out at a later appointment. To which she also said I’d probably need a few cycles until we were successful. She gave honest expectations but was never hard about it. I feel she truly cares for the success of my cycle and was excited when we started. I was lucky to see her for all of my week day appointments and she even did my egg retrieval. After receiving the results from genetic testing I requested a call with her in which I heard back in 2 hours. She assured me I can set up a call whenever I need to answer any questions.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Ask as many questions as you’d like. She will answer them all. But also do some research on your own so you have questions to ask. She is the expert, use her !
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
The entire process of IVF has to be somewhat assembly line like or it would never work with the amount of patients. NYU made me feel like a person to the best of their ability. The west side is a smaller office. Dr. Hodes secretary always answered my emails in a timely fashion. She knew who I was everytime I walked in. All the of the nurses I dealt with were genuially happy to see my cycle progressing well.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
150 menupur
300 gonal
Ovidrel to suppress
Lupron trigger shot (2 to trigger)
Everyday this was the protocol there was no adjustments.
Produced 8 follicles, 5 mature. Fantastic results for someone with amh of .008
Describe your experience with the nursing staff.
The nursing staff is very knowledgeable when calling with questions. The nurses line is an answering service, you leave a message and they get back to you same day. They are friendly when coming in for appointments. On the day of retrieval everyone was very positive. It gave a good feeling.
Describe your experience with NYU Langone Fertility Center.
Make sure you educate yourself. The more you know the more you can ask and understand what you can be doing to help in anyway. Google can be scary but it can also can be used to educate and ask.
The lab closes twice a year end of July and beginning of December. This was really upsetting as no one told me this and I had my consult beginning of July. I found out when the coordinator called to schedule tests and classes...I have short cycles and missed two cycles due to the closure. Between end of August and December is only 4 cycles. For someone with “not a lot of time” this was devastating. But you have to learn to just roll with it- ivf is a long hard journey, any thing can get thrown off any day.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Covered by insurance.
Out of pocket $3,600 PGS testing
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Hodes suggested we do pgs testing due to high FSH (when first tested 16 but then dropped) she said it was the best option for us since we were running out of time. Since all embryos will be PGS tested, NYU supports single embryo transfer.
What specific things went wrong at NYU Langone Fertility Center?
- Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
After egg retrieval I was told the incorrect number of eggs that matured/attempted to fertilize.
Partner had to give 2 semen samples day of retrieval. First one was extremely low, there is no explanation why.
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Verified
This patient has provided documentation of treatment at this clinic.
5
3
Age
43 - 44
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI, 1 IVF
Diagnosis
Poor Egg Quality, Other
5
3
During the 3 cycles [with Dr. Hodes], only once was the treatment adjusted when i had poor response to the fertility drugs. i showed better results then. Not further tests were done to understand if there was another condition other than the obvious factor of age. Later, found by another doctor on the first visit, it was discovered i had a benign tumor on the pituitary gland that was causing lots of issues. this was discovered by simply checking my prolactin levels. I am told by other doctors this should have been checked.
from the computer check in, to the check ups done by whichever doctor in practice available that day [at NYU], you will begin to understand that if your case is slightly out of the norm and needs a bit of one on one, that you must go to another clinic...Most of them [nurses] are nice and warm but the issue here is that there is nobody really following your case, nor they have the time.
Age
43 - 44
Treated
2017 - 2018
Success with this Doc
No
Race
Latino
Income
$200K - $499K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Poor Egg Quality, Other
5
3
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Doctor Brooke is warm and i believe a great physician but i think the NYU set up is not conducive to spending time with any of their patients. Communication is hard since you have to go through a portal or an email. Answers most always come via a nurse and that nurse will be a different person every time. This combined with perhaps a complex case, makes a recipe for a lot of confusion.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Do tons of research and have a lot of questions prepared. I would suggest for anybody to visit an endocrinologist first prior to starting any fertility treatments. I would also suggest to ask if there will be a lead nurse on your case.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
During the 3 cycles, only once was the treatment adjusted when i had poor response to the fertility drugs. i showed better results then. Not further tests were done to understand if there was another condition other than the obvious factor of age. Later, found by another doctor on the first visit, it was discovered i had a benign tumor on the pituitary gland that was causing lots of issues. this was discovered by simply checking my prolactin levels. I am told by other doctors this should have been checked.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
the 3 rounds went pretty much the same. Gonal F + Menapure was always on the list with the same dosage indicated. the one time i showed better results was when Lupron was added for few days.
Describe your experience with the nursing staff.
During your cycles at NYU you will see a slew amount of nurses. Most of them are nice and warm but the issue here is that there is nobody really following your case, nor they have the time. for example:
1) i asked via email what to do with my leftover lupron? and why i had an unused medication called vivelle and what were those for? to that i was left a voicemail that said lupron expires in 30 days.
2) i was told once by one nurse during a cycle, i am confused by your protocol not sure what to do.
3) during the beginning of one of my IVF i realized i had a lot of medication left over from cancelled cycle. i requested that the nurse only provides a prescription for what i needed. but again since nobody is really following your chart she said she could not do that and would leave me on my voice mail the amount she requested to the pharmacy so i can cross reference with my inventory. Then, i called the pharmacy myself to reduce the count of each medication. it is important to call out that fertility medications like Menapure or Gonal can quickly add up to a bill of 5k to 10k depending of the amount. so for me it was really stressful and careless to have gone about it in this manner.
Describe your experience with NYU Langone Fertility Center.
NYU fertility is a renowned for their in-vitro success rates. However, from the computer check in, to the check ups done by whichever doctor in practice available that day, you will begin to understand that if your case is slightly out of the norm and needs a bit of one on one, that you must go to another clinic.
What specific things went wrong at NYU Langone Fertility Center?
- Lost results
- Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
we are not entirely sure if genetic testing results for my partner were lost or simply never performed. we only found this out when we tried obtaining them to move on to another clinic.
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Verified
This patient has provided documentation of treatment at this clinic.
5
5
Age
33 - 35
Treated
2016 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve
5
5
I also somewhat felt like a lot of her [Dr. Hodes-Wertz] recommendations were a shot in the dark guess rather than specific to me and my needs. She also hasn't followed up with me in months...From day one she wanted me to do IVF. However after my persistence, She put me on clomid for an IUI and it sped up my cycle too quickly and I missed the iui opportunity...She's very quick and always feels like she's in a hurry during appointments.
[NYU] There are many nurses and they all seem somewhat confused and overworked. The issue is their phone system. You can't call anyone directly. You have to always leave a message and they call you back. I really dislike this...Once they forgot to call in my trigger shot prescription and it arrived late....Biggest issue is you can't get anyone on the phone...I felt like just a number in all honesty...
Age
33 - 35
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve
5
5
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
I felt like she had hesitation when I asked if any of the fertility treatments were linked to causing cancer. Once she told me no, other times she would say "well you wouldn't want to do 10 cycles"! And it left me feeling very uneasy and unclear. I also somewhat felt like a lot of her recommendations were a shot in the dark guess rather than specific to me and my needs. She also hasn't followed up with me in months. I feel like she only wants to push IVF because it's most profitable for her. Another reason why I felt like just a number in all honesty.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Ask questions and demand clear answers. She has a way of talking in circles. She wants to tell you what she wants to tell you. Not necessarily what you want to know.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
I feel like a number because she doesn't call me to check in and see how I'm doing. She's very quick and always feels like she's in a hurry during appointments.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
From day one she wanted me to do IVF. However after my persistence, She put me on clomid for an IUI and it sped up my cycle too quickly and I missed the iui opportunity (because I ovulated on like day 5!). So we lost 2 months because of this. Then she switched me to letrizole which made my cycle a normal 30 days but still no luck with the iui.
Describe your experience with the nursing staff.
There are many nurses and they all seem somewhat confused and overworked. The issue is their phone system. You can't call anyone directly. You have to always leave a message and they call you back. I really dislike this.
Describe your experience with NYU Langone Fertility Center.
Biggest issue is you can't get anyone on the phone. They have an answering service where you leave a message and they call you back at their leisure and what's convenient for them. I'm sorry, but for the money they make they could hire an actual receptionist that works for the doctor.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Co pay only at this time. Insurance covered everything else.
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
She is pushy for just implanting 1 embryo at a time. She herself has twins (from doing IVF) so I can only assume it's because she wants the potential for more money. However I was told I would have final say and could implant a max of 2 embryos.
What specific things went wrong at NYU Langone Fertility Center?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Provided conflicting information
- Canceled a cycle due to clinic error
Describe the specific things that went wrong at NYU Langone Fertility Center.
Once they forgot to call in my trigger shot prescription and it arrived late.
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Verified
This patient has provided documentation of treatment at this clinic.
6
7
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Unexplained, Other
6
7
I liked her [Dr. Hodes-Wertz] because she doesn't show any emotion. She tell you what she thinks right directly. But I felt that she didn't give me numerous options. "It's only one thing that you should do is this" something like that....She pretty much gives you straightforward answer. There is no hesitation....If you want just get to the business without emotional support then she is right for you.... she is good person but not friendly person
There is many nurses and workers at facility [NYU - W 52nd]. They won't remember you. They do their part. So you just show and tell your problems and they will try to fix them. There is no comfort or friendly atmosphere. If you don't want close relationship with doctor or nurse and just focusing on issues, this clinic is the best for you....There were nurses that I see at visit. But I don't know them well and they don't know me well either.
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
No
Race
East Asian
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI
Diagnosis
Unexplained, Other
6
7
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
I liked her because she doesn't show any emotion. She tell you what she thinks right directly. But I felt that she didn't give me numerous options. "It's only one thing that you should do is this" something like that. She is not bad person, she is good person but not friendly person. She tells me what's happening and what's going to happen to me without comfort. If you want just get to the business without emotional support then she is right for you.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
I believe she is experienced doctor with knowledge. But you have to ask her. She is not gonna tell you 1 to 10. I think you should write down what you want to ask before visit. She is not gonna tell you extra info unless you ask.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
I don't say it's her fault. But Because of big fertility center like NYU, I didn't feel connected with doctor. She pretty much gives you straightforward answer. There is no hesitation.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
She told me I might have PCOS. But not quite sure. I've tried letrozole 2.5mg for first IUI. Then increased dose to 7.5mg at 4th IUI till 6th.
I 've tried clomid one time. I have unexplained infertility. So her strategy was normal treatment that increase dose of letrozole.
Describe your experience with the nursing staff.
There were nurses that I see at visit. But I don't know them well and they don't know me well either. Most of them are well trained nurses. But because there are so many patients. Again they are doing their best. But you feel like you are on assembly line.
Describe your experience with NYU Langone Fertility Center.
There is many nurses and workers at facility. They won't remember you. They do their part. So you just show and tell your problems and they will try to fix them. There is no comfort or friendly atmosphere. If you don't want close relationship with doctor or nurse and just focusing on issues, this clinic is the best for you.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
It's NYU. I think it was expensive. But most of insurance will cover. Website of NYU says The self-pay fee for an initial consultation with physician is approximately $500. The cost of an IVF cycle using fresh eggs, without genetic testing, starts at $12,650.
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I was not there yet. But I think she would transfer one or two embryos. She didn't want me to have multiple babies.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
10
Dr Hodes-Wertz knows how to balance giving blunt diagnosis with warm bedside manner. She has never rushed me and has always spent time to listen to my concerns. I did not feel judged for any of my questions. Dr. Hodes-Wertz is both professional, talented, confident in her practice and kind...took the time to call me on a couple occasions when she needed to provide unpleasant diagnosis and spent the time to answer my questions on the phone and in person in follow up appointments.
After your initial consultation with your Doctor [at NYU], you may see multiple other Doctors in the practice during your follow up monitoring visits, egg retrieval and embryo transfers. I felt comfortable with this practice since the visits are generally very quick...The nursing staff is extraordinary at the NYU langone practice. They would always provide clear instructions about my medication and injections. I always received a return phone call, if I had questions. They were so kind during my morning monitoring. I have been spoiled by their treatment!
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
Yes
Race
East Asian
Income
$500K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
10
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes-Wertz is very kind and patient. She is also very smart and professional. This balance is very comforting as a patient, especially when dealing with a sensitivity of fertility. Dr. Hodes-Wertz took the time to call me on a couple occasions when she needed to provide unpleasant diagnosis and spent the time to answer my questions on the phone and in person in follow up appointments. She never made me feel judged for asking many questions about the diagnosis and treatment. I felt comfortable moving forward with a Salpingectomy because she made me feel comfortable and confident about the surgery and outcome. After getting pregnant from my first cycle of IVF and later experiencing a Pprom, Dr. Hodes-Wertz provided treatment that my OB did not offer such as an Endometrial Biopsy. I am currently in my second IVF cycle with Dr. Hodes-Wertz and I have a very hopeful outlook on a successful pregnancy due to her care.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Don't be afraid to ask her any questions. She is very patient and kind. She will provide straightforward diagnosis, but she is very kind, professional and confident in all of her treatments.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes-Wertz knows how to balance giving blunt diagnosis with warm bedside manner. She has never rushed me and has always spent time to listen to my concerns. I did not feel judged for any of my questions. Dr. Hodes-Wertz is both professional, talented, confident in her practice and kind.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr. Hodes-Wertz found that I had a blocked tube and suggested a Salpingectomy in order to avoid complications with getting pregnant. She performed the surgery and I recovered so quickly that I was able to be up and about the next day. She also suggested genetic and PGS testing, which I carried through with and gave me peace of mind when I got pregnant and also when I had a PProm because I could rule out genetic factors from being the cause.
Describe your experience with the nursing staff.
The nursing staff is extraordinary at the NYU langone practice. They would always provide clear instructions about my medication and injections. I always received a return phone call, if I had questions. They were so kind during my morning monitoring. I have been spoiled by their treatment!
Describe your experience with NYU Langone Fertility Center.
After your initial consultation with your Doctor, you may see multiple other Doctors in the practice during your follow up monitoring visits, egg retrieval and embryo transfers. I felt comfortable with this practice since the visits are generally very quick.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I was happy with the monitoring appointments as they were from 7am to 9am and easy and quick to get to before work.
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Hodes-Wertz's approach to recommend both PGS and single embryo transfer made me feel safe and confident in my pregnancy.
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9
10
Age
31
Treated
2017
Success with this Doc
32 Eggs Frozen
Treatment
2 Egg Freezing
Diagnosis
—
9
10
Dr. Hodes has an excellent bed side manner because she replies promptly, listens fully to concerns and takes the time to explain her answers. She never seemed overly worried and was honest and transparent about things like the risk of engaging in exercise throughout the process. I don't think Dr. Hodes could have done anything better at all really. I recommend my friends to her. On the doctors, maybe what specifically made her bedside manner so good. How did she adjust the protocol from the first to the second treatment. Did she air on the side of conservatism or do you think she was pretty aggressive. Anything she could do differently that would make her better.
NYU is an egg freezing machine that kinda feels like a MedSpa.There, I did not always see my doctor for ultrasounds throughout the process, but whoever was on staff, and all of the doctors I had were very nice and talked me through what they were seeing on my ultrasound as well as how much longer they thought I had in the process...I liked the West Side location for blood and ultrasound much better because there was never any wait like there can be on the East and you can go right before 9am (not so early as the East side) and be out by 9:15am. I found it more efficient, faster and easier for me since I live on the West side.
Age
31
Treated
2017
Success with this Doc
32 Eggs Frozen
Race
—
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 Egg Freezing
Diagnosis
—
9
10
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes has an excellent bed side manner because she replies promptly, listens fully to concerns and takes the time to explain her answers. She never seemed overly worried and was honest and transparent about things like the risk of engaging in exercise throughout the process. I don't think Dr. Hodes could have done anything better at all really. I recommend my friends to her.
On the doctors, maybe what specifically made her bedside manner so good. How did she adjust the protocol from the first to the second treatment. Did she air on the side of conservatism or do you think she was pretty aggressive. Anything she could do differently that would make her better.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Utilize the west side clinic.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
In my first cycle, I was on the cusp of having retrieval a day sooner or later. Dr. Hodes opted for later and thus 3 of the 20 eggs I got were "over baked"; however, 3 were still under baked. In the second cycle, I was ready for retrieval two days sooner than the first, so I got less hormones and a better result of freeing 18 eggs out of 23 retrieved. I am not sure if my body just produced better the second time, or Dr. Hodes used her learnings from the first time to make the second time more efficient.
Describe your experience with the nursing staff.
The nurses as well are very nice and knowledgable. They are friendly, yet do there best to get you in and out as quickly as possible. They definitely have their process down to a T.
Describe your experience with NYU Langone Fertility Center.
NYU is an egg freezing machine that kinda feels like a MedSpa.There, I did not always see my doctor for ultrasounds throughout the process, but whoever was on staff, and all of the doctors I had were very nice and talked me through what they were seeing on my ultrasound as well as how much longer they thought I had in the process...I liked the West Side location for blood and ultrasound much better because there was never any wait like there can be on the East and you can go right before 9am (not so early as the East side) and be out by 9:15am. I found it more efficient, faster and easier for me since I live on the West side.
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Verified
This patient has provided documentation of treatment at this clinic.
9
10
Age
35
Treated
2017
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, PCOS
9
10
Be prepared to work with her team more than her [Dr. Hodes-Wertz]...I came to Dr. Hodes-Wertz with PCOS. I was not ovulating and my parter had sub-optimal sperm. I was put on a dosage of Letrozole. The first dosage wasn't enough, but an increased dosage got me ovulating. We were able to use a washed sample of my partner's sperm to do IUI. The whole process was very quick and efficient - only 3.5 weeks from my first visit with Dr. Hodes until the IUI. The IUI was successful and I am now 7 weeks pregnant with twins!
They [NYU] are incredibly efficient and very good at communicating. Even though there are a lot of appointments (bloodwork, ultrasounds, etc.) they get you in and out quickly and you get your results in a very timely manner. You might feel like a number at times, but they are efficient and they successfully got me pregnant...I was seen in 2 different offices. The smaller west side office on W 52nd Street was wonderful. The team is small and very friendly. When I called or came in to the office they knew exactly who I was. I also had to go to the main NYU Fertility center on 1st Ave for blood work and ultrasounds. At the main facility I was just a number. They are incredibly efficient and move people through quickly, but it means that each time I saw different people and to them I was just a name on a piece of paper.
Age
35
Treated
2017
Success with this Doc
Yes
Race
East Asian
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, PCOS
9
10
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
I only saw Dr. Hodes-Wertz 3 times during my treatment, but found her to be very informative with good bedside manner. After our first meeting with her we felt very confident that she knew what she was doing and we were in good hands.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Be prepared to work with her team more than her.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
I was seen in 2 different offices. The smaller west side office on W 52nd Street was wonderful. The team is small and very friendly. When I called or came in to the office they knew exactly who I was. I also had to go to the main NYU Fertility center on 1st Ave for blood work and ultrasounds. At the main facility I was just a number. They are incredibly efficient and move people through quickly, but it means that each time I saw different people and to them I was just a name on a piece of paper.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
I came to Dr. Hodes-Wertz with PCOS. I was not ovulating and my parter had sub-optimal sperm. I was put on a dosage of Letrozole. The first dosage wasn't enough, but an increased dosage got me ovulating. We were able to use a washed sample of my partner's sperm to do IUI. The whole process was very quick and efficient - only 3.5 weeks from my first visit with Dr. Hodes until the IUI. The IUI was successful and I am now 7 weeks pregnant with twins!
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Andrea )
The NYU Fertility Center nursing staff is amazing. After each visit I received a follow up call within 24 hours with test results and instructions on next steps. They were all very warm, informative, and efficient over the phone. I talked to nurses more regularly than seeing them.
Describe your experience with NYU Langone Fertility Center.
They are incredibly efficient and very good at communicating. Even though there are a lot of appointments (bloodwork, ultrasounds, etc.) they get you in and out quickly and you get your results in a very timely manner. You might feel like a number at times, but they are efficient and they successfully got me pregnant.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Dr. Hodes-Wertz accepted my insurance so I had minimal out of pocket costs. Most of my co-pays were for bloodwork and tests.
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Ask this reviewer a question about their experience with Brooke Hodes-Wertz at NYU Langone Fertility Center.
10
10
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
10
10
Throughout the course of my treatment, Dr. Hodes continued to communicate with me throughout the course of my treatment. After our first IVF cycle failed, she took the time to speak with us about what happened and how we would adjust our plan for the next cycle. I felt like she truly cared about me as a person...Dr. Hodes was by my side during the lowest point of my life, and I don't know how I would have gotten through that time without her. She was honest with the chances of success, but she never wavered in her commitment to my case. I was not an "easy" case and the odds for success were not in my favor, but I felt safe and cared for in Dr. Hodes' care. She always took the time to explain things to me and answer all of my questions...
NYU is a large clinic, and I know that many people feel like they're just a number. My attitude is the clinic is large for a reason - it's one of the best clinics in the area, perhaps the country. I typically visited the 52nd St location, which is much smaller, and I was able to get to know the staff there. When I visited the main location on 1st Ave, it was definitely busy, but it's run like a well-oiled machine...
Age
32
Treated
2016
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage
10
10
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes was by my side during the lowest point of my life, and I don't know how I would have gotten through that time without her. She was honest with the chances of success, but she never wavered in her commitment to my case. I was not an "easy" case and the odds for success were not in my favor, but I felt safe and cared for in Dr. Hodes' care. She always took the time to explain things to me and answer all of my questions.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
I would caution prospective patients not to be turned off my the fact tha tDr. Hodes is not as I experienced as some of the other REs at NYU. It is true that she has not been practicing for decades, but what she lacks in experience, she makes up for in knowledge, compassion, and commitment to her patients. I never questioned that I was in extremely capable hands.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes had to delivery very bad news to me, but she did so in the kindest, most professional manner. Despite the bad news and possibly poor prognosis, she came up with a treatment plan that accounted for my unique circumstances. Throughout the course of my treatment, Dr. Hodes continued to communicate with me throughout the course of my treatment. After our first IVF cycle failed, she took the time to speak with us about what happened and how we would adjust our plan for the next cycle. I felt like she truly cared about me as a person.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
Diagnosis: diminished ovarian reserve plus both tubes removed
1st cycle: Agonist (300 Gonal F, 150 Menopur + Cetrotide) - 7 eggs retrieved, 2 mature, 0 fertilized
2nd cycle: Agonist (300 Gonal F, 300 Menopur+ Clomid + Cetrotide) + ICSI - 5 eggs retrieved, 4 mature, 3 fertilized, 2 transferred on day 5 - resulted in singleton pregnancy
Describe your experience with the nursing staff.
I did not really get to know any one nurse particularly well. NYU is a large practice so there are many nurses on staff. I communicated with many nurses, and I found just about all of them to be compassionate and knowledgeable.
Describe your experience with NYU Langone Fertility Center.
NYU is a large clinic, and I know that many people feel like they're just a number. My attitude is the clinic is large for a reason - it's one of the best clinics in the area, perhaps the country. I typically visited the 52nd St location, which is much smaller, and I was able to get to know the staff there. When I visited the main location on 1st Ave, it was definitely busy, but it's run like a well-oiled machine.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Insurance covered almost everything for me (most of medication cost plus $25K lifetime max for treatment). I think a single IVF cycle runs about $12,500 (plus additional costs - e.g., ICSI, biopsy for PGS).
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Verified
This patient has provided documentation of treatment at this clinic.
10
7
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
10
7
She's [Dr. Brooke Hodes-Wertz] the right doctor for me. She's just the right mix of facts and optimism. I didn't see her often, though, and sometimes I didn't know what the next step in the process was. (Though in her defense things didn't go according to plan)...We did 3 rounds of IUI with clomid that were unsuccessful. Then we moved on the IVF with Follistim, Cetrotide, Menapur, and Ovudrel. With our AMH and stats, we were expected to produce 0-1 embryos per cycle. We got 5, and 3 were normal post PGS. So we only had to do one round.
Ugly, inconvenient offices. Billing is on top of things when they want your money but not so much when you have questions or need a refund. The monitoring works like clockwork...
I liked the nurses who did my monitoring. They were great. The nurses during and after egg retrieval were horrible...She's [Dr. Brooke Hodes-Wertz] the right doctor for me. She's just the right mix of facts and optimism. I didn't see her often, though, and sometimes I didn't know what the next step in the process was. (Though in her defense things didn't go according to plan)...We did 3 rounds of IUI with clomid that were unsuccessful. Then we moved on the IVF with Follistim, Cetrotide, Menapur, and Ovudrel. With our AMH and stats, we were expected to produce 0-1 embryos per cycle. We got 5, and 3 were normal post PGS. So we only had to do one round.
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
10
7
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She's the right doctor for me. She's just the right mix of facts and optimism. I didn't see her often, though, and sometimes I didn't know what the next step in the process was. (Though in her defense things didn't go according to plan).
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Be proactive. If you want to see her or talk to her, make the appointment. If you have questions, ask.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She's very straight forward. My situation wasn't great but she wasn't overly apologetic about it - she told me the facts and gave me a plan. It helped keep me hopeful and not focused on my bad stats.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
We did 3 rounds of IUI with clomid that were unsuccessful. Then we moved on the IVF with Follistim, Cetrotide, Menapur, and Ovudrel. With our AMH and stats, we were expected to produce 0-1 embryos per cycle. We got 5, and 3 were normal post PGS. So we only had to do one round.
Describe your experience with the nursing staff.
I liked the nurses who did my monitoring. They were great. The nurses during and after egg retrieval were horrible.
Describe your experience with NYU Langone Fertility Center.
Ugly, inconvenient offices. Billing is on top of things when they want your money but not so much when you have questions or need a refund. The monitoring works like clockwork.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Pretty efficient. No complaints except that all the monitoring is annoying.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
I have excellent insurance so all we paid for was the PGS testing and the cost to biopsy in addition to th cryo fees to freeze the blastocysts
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Haven't done that yet. But we'll only do 1.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained
10
10
Dr Hodes-Wertz was clear and concise with how she explained all upcoming steps and managed our expectations throughout...I always felt Dr Hodes-Wertz was involved in the decision making. It would be easy to feel like just a number at the clinic, but I feel like they make every effort to diminish that, with great success for me. The nurses were all engaged and recognized you on each visit and cheered or empathized with you based on your progress. We were very happy with the outcome.
monitoring window [at NYU Langone Fertility Center] was conveniently in the morning before work, it also helped to get results in faster...is a Large organization and it would be easy to get lost in the system, but they ensure you don't feel like just a number - there are a lot of early morning visits in the process which I don't think i was fully prepared for.
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Tubal Blockage, Unexplained
10
10
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Although NYU Fertility is a large clinic and i often saw multiple different nurses and doctors, I always felt Dr Hodes-Wertz was involved in the decision making. It would be easy to feel like just a number at the clinic, but I feel like they make every effort to diminish that, with great success for me. The nurses were all engaged and recognized you on each visit and cheered or empathized with you based on your progress. We were very happy with the outcome.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Ask questions, have an open mind when she is suggesting treatment and if you have personal preferences, discuss them openly.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes-Wertz was clear and concise with how she explained all upcoming steps and managed our expectations throughout.
Describe your experience with NYU Langone Fertility Center.
NYU Langone is a Large organization and it would be easy to get lost in the system, but they ensure you don't feel like just a number - there are a lot of early morning visits in the process which I don't think i was fully prepared for.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Teh monitoring window was conveniently in the morning before work, it also helped to get results in faster.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
$12,000 after insurance
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7
8
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
7
8
She [Dr. Hodes-Werz] is very knowledgeable, adjusted my treatments when one is not working, and honest with the results and prognosis. When I got results that I didn't want to see, she is compassionate, warm and has suggestions for the next round...The first IVF was antagonist protocol good for older women. She used minimum amount of medications...she is honest and compassionate. She returns calls or have her secretary call when busy.
The clinic [NYU - W 52nd] can feel like a factory and you're just a number... but all the nurses handled their jobs well. All are very competent. A particular nurse, Imelda, is very kind, compassionate and caring...Monitoring is 7-9 am. I go early so I'm in and out in 20 minutes....Everything was covered by my insurance except PGS....She [Dr. Hodes-Wertz] is very knowledgeable, adjusted my treatments when one is not working, and honest with the results and prognosis.
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Race
South Asian
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
7
8
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She is very knowledgeable, adjusted my treatments when one is not working, and honest with the results and prognosis. When I got results that I didn't want to see, she is compassionate, warm and has suggestions for the next round.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Trust her clinical judgment and expertise.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She is honest and compassionate. She returns calls or have her secretary call when busy.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
The first IVF was antagonist protocol good for older women. She used minimum amount of medications. The second IVF was also antagonist with increased medications to increase the amount of eggs. However, I had the same results. The third IVF was microdose lupron and had increased amount of eggs and embryos. I chose to do PGS, but sadly, all embryos were abnormal.
Describe your experience with the nursing staff.
The clinic is very busy, but all the nurses handled their jobs well. All are very competent. A particular nurse, Imelda, is very kind, compassionate and caring.
Describe your experience with NYU Langone Fertility Center.
The clinic can feel like a factory and you're just a number.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring is 7-9 am. I go early so I'm in and out in 20 minutes.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Everything was covered by my insurance except PGS.
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
She prefers eSET but I never reached transfer so it was never discussed in detail.
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Ask this reviewer a question about their experience with Brooke Hodes-Wertz at NYU Langone Fertility Center.
Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
46
Treated
2015
Success with this Doc
Yes
Treatment
10 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
10
10
Give her [Dr. Hodes-Wertz] a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does. Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!
Natalie [NYU Fertility nurse] is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.
Age
46
Treated
2015
Success with this Doc
Yes
Race
European, Latino
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
10 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
10
10
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Give her a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Every step of the way and even now that I am under the care of an OB, Dr Hodes and her nurse Natalie continue to support me. They are are excited as we are at the outcome of our procedure and we always available during treatments and treated us with great respect and honesty.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Natalie Green)
Natalie is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.
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Ask this reviewer a question about their experience with Brooke Hodes-Wertz at NYU Langone Fertility Center.
8
9
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
8
9
Dr Hodes-Wertz was very straight forward and even felt like she was pushing us towards IVF before we were ready to go there. It look a while for her to feel warm to me but after a few miscarriages and tests it did feel like we were on the same team and she was truly compassionate towards our journey. She was very informative, straight forward and had great bed side manner
There should be more smaller offices set up like the west side office [NYU] that require appointments an feel more personal with familiar faces and nurses and receptionist that remember your name (since you can be there every day for weeks at a time) ... The nursing staff in the west side office felt like family, you do see them very often. It was a much better experience than on 1st ave.
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Graphic Designer
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
8
9
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes-Wertz was very straight forward and even felt like she was pushing us towards IVF before we were ready to go there. It look a while for her to feel warm to me but after a few miscarriages and tests it did feel like we were on the same team and she was truly compassionate towards our journey. She was very informative, straight forward and had great bed side manner
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Come prepared to ask questions. Trust your doctor and the process.
Describe your experience with the nursing staff.
The nursing staff in the west side office felt like family, you do see them very often. It was a much better experience than on 1st ave.
Describe your experience with NYU Langone Fertility Center.
The 1st ave office is always very busy and feels like a baby making factory. There should be more smaller offices set up like the west side office that require appointments an feel more personal with familiar faces and nurses and receptionist that remember your name (since you can be there every day for weeks at a time)
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
12,000
What specific things went wrong at NYU Langone Fertility Center?
- Failed to call with results
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Ask this reviewer a question about their experience with Brooke Hodes-Wertz at NYU Langone Fertility Center.
9
9
Age
43 - 44
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IUI, Donor Sperm
Diagnosis
—
9
9
She [Dr. Brooke Hodes-Wertz] came recommended by friends and I would certainly recommend her - she's professional and treats patients accordingly. She was available when needed and her staff are great also. she explained things well in a very confusing field...She is very friendly and has a caring manner...Do some reading ahead of time and have a list of questions ready. You get overwhelmed once your in there...her nurses are excellent..
Its [NYU] clean and efficient - reception staff are great and they make you feel comfortable...She [Dr. Brooke Hodes-Wertz] is very friendly and has a caring manner - her nurses are excellent...[treatment costs] It was all out of pocket...She [Dr. Brooke Hodes-Wertz] came recommended by friends and I would certainly recommend her - she's professional and treats patients accordingly. She was available when needed and her staff are great also. she explained things well in a very confusing field...
Age
43 - 44
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, Donor Sperm
Diagnosis
—
9
9
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She came recommended by friends and I would certainly recommend her - she's professional and treats patients accordingly. She was available when needed and her staff are great also. she explained things well in a very confusing field.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Do some reading ahead of time and have a list of questions ready. You get overwhelmed once your in there with the doctor
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She is very friendly and has a caring manner - her nurses are excellent
Describe your experience with NYU Langone Fertility Center.
Its clean and efficient - reception staff are great and they make you feel comfortable
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
It was all out of pocket
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Ask this reviewer a question about their experience with Brooke Hodes-Wertz at NYU Langone Fertility Center.
Verified
This patient has provided documentation of treatment at this clinic.
10
7
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
PCOS
10
7
She [Dr Hodes-Wertz] was very sweet and caring. When I had a miscarriage, she called to find out how I was feeling. She was very responsive when I reached out to her and very excited with my positive pregnancy test....I have had a few occasions when they [the staff at NYU Fertility] said that they would call meds into a pharmacy and the pharmacy never got the voicemail....You do feel a bit like a number in a factory. However, I wonder if this may be true for every fertility clinic. When I wanted personal attention, I asked for it and got it.
She [Dr Hodes-Wertz] was very sweet and caring. When I had a miscarriage, she called to find out how I was feeling. She was very responsive when I reached out to her and very excited with my positive pregnancy test....I have had a few occasions when they [the staff at NYU Fertility] said that they would call meds into a pharmacy and the pharmacy never got the voicemail....You do feel a bit like a number in a factory. However, I wonder if this may be true for every fertility clinic. When I wanted personal attention, I asked for it and got it.
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
PCOS
10
7
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She was very sweet and caring. When I had a miscarriage, she called to find out how I was feeling. She was very responsive when I reached out to her and very excited with my positive pregnancy test.
Describe your experience with NYU Langone Fertility Center.
You do feel a bit like a number in a factory. However, I wonder if this may be true for every fertility clinic. When I wanted personal attention, I asked for it and got it.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Around $500 for ovulation induction. IVF is likely to cost a whole lot more though
What specific things went wrong at NYU Langone Fertility Center?
- Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at NYU Langone Fertility Center.
I have had a few occasions when they said that they would call meds into a pharmacy and the pharmacy never got the voicemail.
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Ask this reviewer a question about their experience with Brooke Hodes-Wertz at NYU Langone Fertility Center.
Verified
This patient has provided documentation of treatment at this clinic.