Rated 8.6
Strongly recommend: 78%Neutral: 5%Don't recommend: 16%8.6
78% strongly recommend
31 reviews
Humanity
9.3
9.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.5
5.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Pittsburgh
Residency
U. of Rochester
Fellowship
Brigham & Women's Hosp

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Brooke Rossi works at

Ohio Reproductive Medicine
Rated 8
Strongly recommend: 61%Neutral: 18%Don't recommend: 21%8

Explore Clinic
Columbus
535 Reach Blvd
Columbus, OH 43215

31 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
7
Age 34 - 35
2 IVF
2 Egg Freezing
Anovulation
PCOS
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Rossi treated me like a real person with emotions and feelings...She calls to explain her process, understands my concerns and talks them out with me...she is always up for trying new ideas and giving me her honest option of the stage we are at...We have done only single embryo transfers, but the possibility of multiple embryo transfers has been considered since we have had multiple failures.
The [Ohio Reproductive Medicine] clinic itself does treat people like a number. Monitoring is not done by appointment and done as a cattle call. While it might allow for quicker service, it doesn't allow for a lot of questions if you are seen by someone who is not your doctor. Their app system is really flawed as well. It doesn't allow for replying to messages. So if you don't understand something, you have to call and leave a message. Then they will respond via the app and you have to call back again. Not very user friendly.
How was your experience with Brooke Rossi at Ohio Reproductive Medicine?
Dr. Rossi's compassion for her patiences is a huge strength. We have had multiple complications and set back which have been crushing but we have felt confident that she is looking to find different method and exploring all options with us. She knows that because of my complications, I have been more uncomfortable with being treated by multiple doctors and does what she can to make sure she is the one that sees me whenever possible.
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine?
Be your own advocate and do your research. Dr. Rossi will listen and work through things with you, but you have to speak up.
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine?
Dr. Rossi treated me like a real person with emotions and feelings, which was 100% different from how I felt when I was seeing Dr. Williams. She calls to explain her process, understands my concerns and talks them out with me. We have had a long difficult road and she is always up for trying new ideas and giving me her honest option of the stage we are at. While we unfortunately still have not gotten pregnant, I feel like we are in this together and she understands our frustration.
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine and their degree of success.
Due to the complications from my first retrieval Dr. Rossi set me on a plan that worked with our schedule and to avoid unnecessary pain and another failed painful transfer. She made sure that I would be put under for the retrieval, and made the injection schedule compatible with my work schedule. We have done 3 frozen medicated transfers and one fresh transfer. All of which failed to implant. We did multiple testing, saline ultrasound, uterine biopsy, bloodwork all coming back positive. We decided to try a natural cycle to see if I respond better. First cycle was canceled because I didn't respond to the Femera. Second Cycle was put back on Clomid which I was responding to, but the cycle was canceled due to COVID
Describe your experience with your nurse at Ohio Reproductive Medicine. (Assigned nurse: Mackenzie)
I have been lucky enough to have Mackenzie as my nurse with my previous doctor and then she was promoted to IVF coordinator shortly after I switched doctors. She has compassion and understanding. She has helped me understand the processes and has always been compassionate since she has been with me since the beginning.
Describe your experience with Ohio Reproductive Medicine.
The clinic itself does treat people like a number. Monitoring is not done by appointment and done as a cattle call. While it might allow for quicker service, it doesn't allow for a lot of questions if you are seen by someone who is not your doctor. Their app system is really flawed as well. It doesn't allow for replying to messages. So if you don't understand something, you have to call and leave a message. Then they will respond via the app and you have to call back again. Not very user friendly.
Describe your experience with your monitoring appointments at Ohio Reproductive Medicine.
It's a cattle call. They tell you to be there at 8, but that's only if you want to wait forever. There is normally a line at the door around 6:45am, if the lab techs are there early you can get your bloodwork done around 7.
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine.
The retrieval was around 15,000 before insurance, transfers were around 4,000. They do not offer a cash discount which I don't agree with. They will give insurance companies a 40% discount off their rates but not people willing to pay cash on the spot
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine.
We have done only single embryo transfers, but the possibility of multiple embryo transfers has been considered since we have had multiple failures.
What specific things went wrong at Ohio Reproductive Medicine?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Ohio Reproductive Medicine.
A lot of the issues were from the first doctor at the clinic I saw. He constantly forgot who we were and tried to schedule us for different procedures than what we needed. Lab concerns were from their outdated system of faxed results from outside labs. I get my labs from a hospital that they use and they offer a great online system, but unless the doctor is looking for the results you have to wait a long time for the faxed
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Ohio Reproductive Medicine
Columbus
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 33
1 Fertility Medications
Income $50K - $99K
Teacher
2nd of 2 Docs
15 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Rossi was upbeat and positive upon meeting us. She not only looked at ways to better my personal chances (suggesting to check my vit. d levels), but to also look at my fiance and give him ideas and vitamins to try and help better his health as well...[she] went over the pros and cons and we decided to go through at least a couple IUI'S before surgery
Everyone in the clinic [Ohio Reproductive Medicine] is friendly. If you have questions and leave a message they get back to you the same day. I previously had one slight issue with miscommunication amongst nurses. Other than that it has been a pleasent experience. The complex is located next to a pharmacy...You do not want to be ignorant in the fertility process so ask as many questions as possible.
How was your experience with Brooke Rossi at Ohio Reproductive Medicine?
Dr. Rossi was upbeat and positive upon meeting us. She not only looked at ways to better my personal chances (suggesting to check my vit. d levels), but to also look at my fiance and give him ideas and vitamins to try and help better his health as well. During our meeting we were pretty determined to do the laparoscopy. Doctor Rossi went over the pros and cons and we decided to go through at least a couple IUI'S before surgery. Unfortunately the CoVid virus has put a hold on our process.
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine?
You do not want to be ignorant in the fertility process so ask as many questions as possible.
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine?
On our first visit we definitely felt like humans rather than a number. We had several questions that she was willing to help us with. After several failed treatments of Clomid and injections we were thinking about surgery. Dr. Rossi talked us out of surgery and strongly encouraged we try IUI's first.
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine and their degree of success.
We recently transitioned to Dr.Rossi as our previous doctor retired. Our treatment plan is to continue taking the Clomid and wait for a positive ovulation test at that time we will start the IUI process after which I will take medicine for 12 days after and begin taking pregnancy tests. She also tested my vit D levels and they were extremely low so I take one pill a week of 50,000 units of vit D. The COvid virus has put our process on hold.
Describe your experience with Ohio Reproductive Medicine.
Everyone in the clinic is friendly. If you have questions and leave a message they get back to you the same day. I previously had one slight issue with miscommunication amongst nurses. Other than that it has been a pleasent experience. The complex is located next to a pharmacy you can pick up your shots and also next to a sperm
What specific things went wrong at Ohio Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
10
Doctor
Brooke Rossi
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
2 of 5
10
Clinic
Ohio Reproductive Medicine
Columbus
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 32
5 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Rossi] gives me realistic hope...When she isn't sure, she tells my why she wasn't sure about something and walks me through her decision-making process. When she is sure, she would explain the medical research behind it. She injects humor when needed, acknowledges my feelings and fears even before I did, has called me personally a number of times for consolation and advice, and has shared recent research she had done on my behalf. The day I was supposed to stop ovarian stimulation meds and do my trigger shot for my first retrieval, I freaked out over how low my estrogen was and calle
I had good experiences with the nursing staff [at Ohio Reproductive Medicine]. My calls were always returned same day (if I called in the morning) or next day (if I called later on). They would upload critical test results same day into my online portal. Recently, they've had turnover in the IVF nurse department and the new ones are more disorganized and lack knowledge (they have to constantly go ask questions). I've had to call more and get more clarification than I did before. Clinic Errors
How was your experience with Brooke Rossi at Ohio Reproductive Medicine?
Dr. Rossi has been utterly fantastic. She never gives me false hope but helps me feel optimistic at the same time. When she isn't sure, she tells my why she wasn't sure about something and walks me through her decision-making process. When she is sure, she would explain the medical research behind it. She injects humor when needed, acknowledges my feelings and fears even before I did, has called me personally a number of times for consolation and advice, and has shared recent research she had done on my behalf. The day I was supposed to stop ovarian stimulation meds and do my trigger shot for my first retrieval, I freaked out over how low my estrogen was and called the after-hours line. She took the call, listened to my concerns, let me cry, and then actually tweaked my protocol and had me do one more round of shots-which I really think did make a difference for my number of eggs ready! When I had my miscarriage from that cycle, she was so empathetic and professional and really handled it better than I could have imagined. We have had issues with my poor response since then, and she has really collaborated with me every step of the way. I really believe that she will help me get there! Go see her!
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine?
Be honest and open about what you want and need-she will listen to you. Trust her judgment but also trust yourself.
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine?
She called me personally when I had a chemical pregnancy my first cycle with her, to answer my many questions, to calm my fears the day before my egg retrieval. She really listened to me when I had questions about my cycle, my meds, when I wanted to try something new, and honestly considers my preferences for treatment. She gives her medical opinion in a way that is respectful and knowledgeable without being dismissive. She has talked to me numerous times on the phone and never rushes me. I feel like she genuinely cared about my results. When I got pregnant from my first IVF cycle and transfer, she was really happy for me. When I was diagnosed with an anembryonic pregnancy, she expressed intense (yet professional) empathy for my situation. She also moved her schedule around so she could personally do my D&C the next day. I couldn't imagine a doctor who treats someone more like a human and an equal in this process. She gives me realistic hope.
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine and their degree of success.
When I came to her, I had done two rounds of Clomid with my OBGYN. I was ovulating on my own but had borderline progesterone levels and a shorter luteal phase. Dr. Rossi recommended we do one more round and an HSG. She also did not like my prolactin levels, sent me for an MRI (that my regular endocrinologist had told me was unnecessary), found a prolactinoma, and started cabergoline to treat it. I had a chemical pregnancy that cycle. Because of that, we decided to do a few more medicated rounds and see if the lower prolactin levels would help me get pregnant. I asked to do letrozole out of concern the Clomid was thinning my lining. Dr. Rossi did not have that concern but was happy to oblige. Three rounds did not work. We did a round of letrozole with IUI-no pregnancy. I asked to do a round of injectibles and IUI-Dr. Rossi agreed-no pregnancy. Did a round of letrozole again (I was out of town and couldn't come in for monitoring for the injectibles) and IUI-no pregnancy. Moved straight to IVF. Did three weeks of birth control to calm my ovaries (I was ovulating really early) and then did a microdose lupron protocol with high doses of gonal-f. We upped the gonal f a little after a couple ultrasounds to see follicle growth, and then did egg retrieval. Due to only having 5 mature follicles via ultrasound, Dr. Rossi wanted to plan for a day three transfer. When we got four embryos on Day 1 from my 5 retrieved eggs, she decided that things were looking better than she expected and we should go for a day 5 transfer instead. We did a fresh transfer due to her research that they're more successful in poor responders like myself. One embryo was a grade 1 blast, so we transferred that (one more made it day 6 to freeze), and I got pregnant. At mt 7-week ultrasound, we discovered it was an anembryonic pregnancy and did a D&C the next day. I got my period 4 weeks later, and that cycle we did a saline sonogram to ensure that there was no scarring after the D&C. We did a natural start cycle with microdose lupron and high dose gonal f again. I only developed 2 follicles, so we converted to IUI (no pregnancy). We decided to start oral estrogen priming after IUI to prep for another stim cycle, but I had either 2 giant follicles or 2 cysts at baseline, so we decided to cancel. I asked to try birth control again since it worked the last time, so we did 3 weeks of a low-dose birth control then gonal f and menopur. I only got 3 follicles that time and we decided to convert to IUI again (Dr. Rossi is convinced I can produce better and we shouldn't waste the retrieval from my insurance). That was a bfn. We decided to try an estrogen patch/antagonist priming protocol, and that baseline was good so we moved forward. My cycle just got cancelled due to COVID-19 clinic shut downs, so I'm currently waiting to start back up. I'll come back and update when I start again.
Describe your experience with the nursing staff at Ohio Reproductive Medicine.
I had good experiences with the nursing staff. My calls were always returned same day (if I called in the morning) or next day (if I called later on). They would upload critical test results same day into my online portal. Recently, they've had turnover in the IVF nurse department and the new ones are more disorganized and lack knowledge (they have to constantly go ask questions). I've had to call more and get more clarification than I did before.
Describe your experience with Ohio Reproductive Medicine.
I was able to get in quickly for an eval-I think it was less than a two week wait (but my doctor was also new to the clinic so she was taking new patients). The staff are friendly, knowledgeable, and communicative (in my experience). However, I did have a friend who went to the same clinic who sometimes did not get called back same day, even when she had uncertain test results she needed a nurse to review with her. The doctors do rotate for IUI and IVF transfers, so my doctor did not do my IUIs or my transfer. She did do my egg retrieval and most of my monitoring. When I really wanted her to do my scan when I was worried we'd have to decide to cancel a retrieval for poor response, she saw me personally even though she wasn't on rotation.
Describe your experience with your monitoring appointments at Ohio Reproductive Medicine.
The clinic tells people to come starting at 7:30 but people can get in as soon as 7 most days. Bloodwork is first come, first serve and they have 1-2 people doing bloodwork from 7am-12:30pm. Ultrasound monitoring is then done once you have your bloodwork done, though if bloodwork is backed up, they will take people for ultrasound first. I would get there between 7-7:30, and I would never wait longer than 15-20 minutes before being seen. However, most of the time, by the time you get blood drawn, do the US, and see the IVF nurse, you're there for 45-60 min. It was run very efficiently.
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine.
I had insurance coverage, so I met my out of pocket expenses and then didn't pay for the rest. So I don't have accurate numbers.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine.
strong preference for transferring only one embryo, especially at my age (32). She said she would not consider transferring more than one, no matter the results of the retrieval. For my friend at the same clinic at age 38 in January 2020, Dr. Rossi transferred one good-quality blast and one poor-quality blast in a fresh cycle (the poor was unlikely to make it to freeze). My friend got pregnant with a single baby.
What specific things went wrong at Ohio Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Ohio Reproductive Medicine.
I had a friend who had a low beta after her IVF transfer, and the clinic uploaded the results and did not call her. She called them that same day-no response. She called the next day and they claimed they called, but she never got a message from them. The doctor was very apologetic though. I haven't had a serious issue with the clinic personally. But I also am not afraid to keep calling until someone calls me back :)
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Ohio Reproductive Medicine
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
NPS
2
NPS
7
Age 34 - 37
Recurrent Pregnancy Loss
European
Income $100K - $199K
Lawyer
1st of 2 Docs
20 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
However, she [Dr. Rossi] simply kept having me try again and again without truly identifying the issues that I had. As a result of her recommendations, I had multiple ectopic pregnancies, with the recommendation to keep on trying. I would not recommend her to someone in my situation. I do not know if I would recommend her to someone different fertility needs.
When I spoke with the nurses [University Hospitals Fertility Center], they often had no knowledge of my history and would state canned responses to my issues of spotting or cramping. They also would say things like “at least you know you can get pregnant,” which is not very sensitive to a person who has had many many losses. ... The doctors at this clinic are conservative in a good way. I believe that they take their time before they recommend invasive strategies.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi was kind but professional. I really trusted her throughout the time I was in her care. However, she simply kept having me try again and again without truly identifying the issues that I had. As a result of her recommendations, I had multiple ectopic pregnancies, with the recommendation to keep on trying. I would not recommend her to someone in my situation. I do not know if I would recommend her to someone different fertility needs.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Ask a lot of questions and do your own research.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
When I met with Dr. Rossi or spoke with her by phone, I felt that she cared about me and my situation.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
Time intercourse with the use of hormones. After having 3 ectopics (3 cornual), we began monitoring which side I was ovulating on with the preference of conception happening when I ovulated on the right side. My most recent pregnancy happened when I ovulated on the right side and resulted in a fourth ectopic pregnancy.
Describe your experience with the nursing staff at University Hospitals Fertility Center.
For the most part, the nurses were kind and thorough. However, my situation was not necessarily the “typical” situation of other patients at the clinic. I have had repeated pregnancies, all of which ended in loss. When I spoke with the nurses, they often had no knowledge of my history and would state canned responses to my issues of spotting or cramping. They also would say things like “at least you know you can get pregnant,” which is not very sensitive to a person who has had many many losses. On at least one occasion, the nurse that called me did not know what medicines I was prescribed. I do think that the nurses cared a lot, I just don’t think they had the time they needed to prepare for their calls.
Describe your experience with University Hospitals Fertility Center.
The doctors at this clinic are conservative in a good way. I believe that they take their time before they recommend invasive strategies. However, I think that their conservative approach can sometimes get in the way of what is best for patients.
What specific things went wrong at University Hospitals Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at University Hospitals Fertility Center.
The nurse that called me did not know which medication had been prescribed to me and answered my questions about it almost flippantly.
2
Doctor
Brooke Rossi
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
3 of 5
7
Clinic
University Hospitals Fertility Center
Beachwood
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 32 - 33
3 Fertility Medications
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Each time I’ve met with Dr. Rossi she has been incredibly kind, patient and thorough. She takes the time to get to know your personal history, current concerns and formulated a plan to fit your needs....Dr Rossi is very pleasant and easy to talk to. She treats you with respect and lays out all the information needed for you to make an educated decision about your own treatment....My first 3 months of treatment I took letrozle 5mg daily on cycle days 3-7 with timed intercourse.
The clinic [Univ Hospitals - Westlake] is great! All the staff are friendly. They seem to be very efficient in my experience. The office itself is always clean and the wait time is usually minimal. Sometimes if they have a lot of patients being monitored it can get a bit crowded in the waiting room... On an average monitoring appointment with lab work and ultrasound I am in and out in 30 minutes! That’s amazing! One of the nurses always calls me later that afternoon after talking to Dr Rossi with the results of my labs and an updated plan.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
Dr Rossi is very pleasant and easy to talk to. She treats you with respect and lays out all the information needed for you to make an educated decision about your own treatment. Approximately 3 months ago I had an ectopic pregnancy. I went to my local emergency room and needed emergency surgery. I had called the clinic before going into surgery to let them know but Dr Rossi wasn’t in that day. I let the nurse know and she said to keep them posted. About an hour later Dr Rossi called me herself to find out how I was doing and give me some advice to make sure the surgeon did whatever she could to spare my damaged tube. Dr Rossi also called me 2 days later to check on me and make sure surgery went ok and to get an update and talk about where we go from there. She truly cares about her patients and their well-being and does what she can to make this difficult process a little easier.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
If you have had any prior testing or treatments, try to get all records from that to take with you on your consult visit. It is super helpful to have hard copies of everything right there with you and she then can dictate all your history right into your chart.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Each time I’ve met with Dr. Rossi she has been incredibly kind, patient and thorough. She takes the time to get to know your personal history, current concerns and formulated a plan to fit your needs.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
My first 3 months of treatment I took letrozle 5mg daily on cycle days 3-7 with timed intercourse. I had already tried Clomid with another doctor and although I was thought to ovulate with Clomid, she wanted to try something different. All 3 months I ovulated and all 3 months failed. After the letrozole, we switched back to Clomid and did 3 monitored IUI cycles. Again, Each cycle I ovulated and each cycle failed. We then met for a sort of “regroup” as I was getting tired of the same results. Our options were continue on oral medicated IUI cycles, try injectable IUI cycles or move on to IVF. Obviously, IVF gave us the best success rate but we pay out of pocket for treatment and can not afford IVF. We opted for injectable cycles with IUI. Dr Rossi said she would allow us to do 3 cycles but if they didn’t work that we would need to move onto IVF and that the sooner the better. I have done 2 cycles so far with Gonal-F injections beginning at 100iu on cycle day 3 and am monitored every other day. My doses have been tweaked a little here and there depending on my estradiol levels throughout the cycle. My first injectable cycle I had 1-2 mature follicles and triggered with Ovidrel for IUI 36 hours later. Beginning 3 days after IUI I start using Progesterone suppositories twice daily. Failed cycle. I am now currently in my two week wait after my second injectable cycle with the same protocol. This time I had 2-3 mature follicles. Crossing my fingers for a positive result!
Describe your experience with your nurse at University Hospitals Fertility Center. (Assigned nurse: Diane and Carol)
Both nurses that I see regularly at the clinic are phenomenal! I see them approximately 6 times per month and they are always pleasant, informative and gentle. I’m also very impressed with the speediness of the clinic. On an average monitoring appointment with lab work and ultrasound I am in and out in 30 minutes! That’s amazing! One of the nurses always calls me later that afternoon after talking to Dr Rossi with the results of my labs and an updated plan.
Describe your experience with University Hospitals Fertility Center.
The clinic is great! All the staff are friendly. They seem to be very efficient in my experience. The office itself is always clean and the wait time is usually minimal. Sometimes if they have a lot of patients being monitored it can get a bit crowded in the waiting room, as it is small and there are only 8 or so chairs.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
My insurance covers the testing and medications so my cost was cut significantly by that. I pay approx $200 per month for the monitoring and medications. My IUIs cost $420 per cycle and an IVF cycle costs approx $10,000 (we haven’t gone through with that yet due to the cost)
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
University Hospitals Fertility Center
Westlake
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
9
NPS
9
Age 36 - 38
5 IUI
2 IVF
2 Embryo Freezing
Endometriosis
Uterine Fibroids
European
Income $50K - $99K
Operations
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Rossi makes me feel comfortable....I'm single ttc, so all of my procedures have been with donor sperm...She provides all options, and you decide what treatment you are comfortable with at the time. She is also comfortably conservative, meaning she doesn't rush to invasive surgeries without trying less invasive treatments or procedures first...She has also done both of my surgeries (lap. cystectomy and open myomectomy) with good results. I look forward to my 2nd IVF attempt in the summer 2018, once my uterus is completely healed from the myomectomy.
You can make some appointments at the Westlake office...Some procedures have to be done at the Beachwood location (Ahuja Medical Center). Everyone is so nice at both locations...Nurse Diane and Nurse Carol are the primary nurses you see at UH Fertility's Westlake office. They are the best!...IUI with donor sperm was $300 (not including the cost of sperm). IVF is $10,000 for egg retrieval and embryo transfer...I'm single ttc, so all of my procedures have been with donor sperm.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi makes me feel comfortable. She provides all options, and you decide what treatment you are comfortable with at the time. She is also comfortably conservative, meaning she doesn't rush to invasive surgeries without trying less invasive treatments or procedures first. When I achieved my pregnancy via IVF, I sadly miscarried. She discussed the potential "why's" to the situation, but then gave me a sincere hug and said "I'm so sorry; we will keep working..." I felt so comforted and understood in that moment, which is why I continue to see her. She has also done both of my surgeries (lap. cystectomy and open myomectomy) with good results. I look forward to my 2nd IVF attempt in the summer 2018, once my uterus is completely healed from the myomectomy.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Prepare a list of questions before your appointment. It's so easy to forget something you wanted to discuss with her.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi is both objective/clinical, while still being empathetic.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
I'm single ttc, so all of my procedures have been with donor sperm. My first IUI was a natural cycle. Then I used clomid for the next few IUI's. My 5th IUI was a canceled IVF cycle due to lack of response (didn't have enough follicles to warrant an IVF cycle), so I did IUI. All 5 IUI's were negative. My 1st and only IVF resulted in a pregnancy in Oct. 2017, but I miscarried at 7 weeks. I had transferred two day 3 embryos, and was pregnant with a singleton. Since I had a miscarriage, we decided to move forward with an open myomectomy in Jan. 2018 to remove 6 fibroids, as well as endometriosis (which we already knew I had from the cystectomy I had in April 2017). I've done two egg retrievals. One before the 1st IVF cycle and a second cycle before the myomectomy. So now I have two day 3 embryos and two day 6 embryos. Once my uterus heals in 6 months (July 2018), I will transfer another embryo(s).
Describe your experience with your nurse at University Hospitals Fertility Center. (Assigned nurse: Diane and Carol)
Nurse Diane and Nurse Carol are the primary nurses you see at UH Fertility's Westlake office. They are the best!
Describe your experience with University Hospitals Fertility Center.
You can make some appointments at the Westlake office (across from Crocker Park). This is more convenient for some rather than driving to Beachwood. Some procedures have to be done at the Beachwood location (Ahuja Medical Center). Everyone is so nice at both locations.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
IUI with donor sperm was $300 (not including the cost of sperm). IVF is $10,000 for egg retrieval and embryo transfer, plus another $2,000 or so for meds from a local pharmacy (depends on your specific protocol).
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
Yes, my Dr. and the UH practice follows the guidelines; however, it depends on your age, health issues, etc. As well as the determined quality of your embryos, etc. The entire team discusses which embryos and how many you should transfer beforehand, but it's ultimately up to you and what you are comfortable with the day of transfer.
9
Doctor
Brooke Rossi
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
University Hospitals Fertility Center
Beachwood
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
4
NPS
8
Age 30
PCOS
European
Income $100K - $199K
Teacher
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
The only time you see the doctor [Dr. Brooke Rossi] is for consultations or surgeries. They don’t even perform the IUIs...When Dr. Rossi worked at the Cleveland office, I received no notification that she was leaving until another doctor walked into my procedure and introduced herself... I didn’t have much of an opportunity to get to know her other than in our initial consultation...On to IVF with no other options other than timed intercourse or another IUI.
If a single embryo transfer does not take [at University Hospitals Fertility Center], the next transfer is half off. If you elect to transfer multiples and none of them take, there is no discount for the next transfer...Office workers sometimes fail to check you in. Call center works great, nurses are relayed information quickly. NEVER willingly book an appointment on a Friday, they are often short staffed and you wait much longer...The only time you see the doctor is for consultations or surgeries. They don’t even perform the IUIs.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
When Dr. Rossi worked at the Cleveland office, I received no notification that she was leaving until another doctor walked into my procedure and introduced herself. None of the doctors in this office have a relationship with their patients. The nurses also switch every time I am in the office. Strictly a number.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Unfortunately, I didn’t have much of an opportunity to get to know her other than in our initial consultation.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
The only time you see the doctor is for consultations or surgeries. They don’t even perform the IUIs.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
PCOS- 2.5 mg Letrozole up to 5 mg of Leteozole. Follicles were growing, but fertilization/implantation never happened. Switched to IUI with trigger shot. 3x, no baby. On to IVF with no other options other than timed intercourse or another IUI.
Describe your experience with the nursing staff at University Hospitals Fertility Center.
The nursing staff is phenomenal. They are more my doctor than the actual doctor. I just wished I would have one nurse assigned to me so I felt someone actually knew my background/case and was able to lobby for me more appropriately.
Describe your experience with University Hospitals Fertility Center.
Office workers sometimes fail to check you in. Call center works great, nurses are relayed information quickly. NEVER willingly book an appointment on a Friday, they are often short staffed and you wait much longer.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
Many appointments were covered for monitoring. Met deductible of $600 early on. IUI was $420 for each round. IVF is approximately $12000 depending on the package and that does not include meds.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
I completely disagree with my clinic’s policy on only implanting one unless you’re 35+. Again, it’s about money -not success. If a single embryo transfer does not take, the next transfer is half off. If you elect to transfer multiples and none of them take, there is no discount for the next transfer.
What specific things went wrong at University Hospitals Fertility Center?
  • Failed to order appropriate test
Describe the specific things that went wrong at University Hospitals Fertility Center.
A genetic test was ordered for my husband when it was unnecessary.
4
Doctor
Brooke Rossi
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
2 of 5
8
Clinic
University Hospitals Fertility Center
Beachwood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
10
Age 28
5 Fertility Medications
PCOS
European
Income $50K - $99K
Teacher
1st of 3 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Rossi was caring, compassionate, and encouraging...She made me feel comfortable and cared for...She was managing my PCOS with metformin and birth control pills. When my husband and I were ready to try, she started me out on Letrozol. When that did not work, they combined Letrozol and Clomid. This combo made me ovulate...we did multiple tests including an HSG, bloodwork, and monitoring my cycles with ultrasound.
[nurse of Ohio Reproductive Medicine] They were helpful, kind, and responsive. They were patient with me and answered all of my questions.One day I almost forgot to do my bloodwork and they called to remind me...[cost]was covered under my insurance...[Dr. Rossi] she was kind, caring, compassionate, gentle, and helpful...
How was your experience with Brooke Rossi at Ohio Reproductive Medicine?
As I mentioned before, she was kind, caring, compassionate, gentle, and helpful. She celebrated my small victories with a genuine enthusiasm. She made me feel comfortable and cared for. I truly believed that she wanted to see me succeed.
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine?
Stay positive, ask questions! She is more than willing to help.
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine?
Dr. Rossi was caring, compassionate, and encouraging. She was my doctor when I began this journey and I often wish she still was! Dr. Rossi moved out of town and I had to transfer to another doctor. I really appreciated her gentle candor and her wisdom. I felt like I was in good hands. I would highly recommend her to anyone.
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine and their degree of success.
Dr. Rossi worked with me before I was attempting to conceive. She was managing my PCOS with metformin and birth control pills. When my husband and I were ready to try, she started me out on Letrozol. When that did not work, they combined Letrozol and Clomid. This combo made me ovulate. We repeated this 6 times but it did not result in a pregnancy. Throughout these cycles we did multiple tests including an HSG, bloodwork, and monitoring my cycles with ultrasound.
Describe your experience with the nursing staff at Ohio Reproductive Medicine.
I was amazed with the University Hospital nursing staff. They were helpful, kind, and responsive. They were patient with me and answered all of my questions. One day I almost forgot to do my bloodwork and they called to remind me. This personal touch make me feel cared for.
Describe your experience with Ohio Reproductive Medicine.
Honestly I did not see any weaknesses. Through talking with other clinics and doctors, they have told me they would have approached my initial plan of treatment differently. However, I believe that the staff did their best and what they thought was the best plan of action for me.
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine.
It was covered under my insurance.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine.
I did not discuss IVF in detail with Dr. Rossi.
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Ohio Reproductive Medicine
Columbus
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Unsuccessful
NPS
0
NPS
4
Age 31 - 34
2 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Accountant
1st of 3 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Rossi was in no way mean or dismissive of me, but the lack of truly looking for what is wrong with me seemed unnecessary. I was made to feel that recurrent pregnancy loss is simply a condition that you have, and we will not have any answers as to why you have it or what has caused it, or what you can do to fix it. There were not answers, just thoughts on what could be tried. ... I essentially wasted 5 years knowing something was wrong with me but getting no assistance.
The clinic staff [University Hospitals Fertility Center] was nice and I always felt comfortable. ... They failed to order tests that should have been ordered which years later have diagnosed me with pcos ...The clinic staff was nice and I always felt comfortable. ... do your research, research blood tests that are out there such as AMH, FSH, etc., I was not given these tests. ... I essentially wasted 5 years knowing something was wrong with me but getting no assistance.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
My diagnosis with UH after seeing Dr. Rossi was that I plain and simply had recurrent pregnancy loss. I had two miscarriages prior to my care with UH and one under Dr. Rossi's care and 1 under Dr. Goldfarb's care. My largest frustration is I was never told what was wrong with me. There were no answers to what I could try and do to change my body, my health, etc., if there was something related to the recurrent pregnancy loss. I was not told to take my basal body temperature and chart it, I was not told to get various blood tests. I essentially wasted 5 years knowing something was wrong with me but getting no assistance. I largely felt because I could get pregnant and did not need IVF they would throw some drugs into me, and see if it works type of mentality. I do not like taking medications unless I absolutely have to and I felt as if drugs were the solution.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
do your research, research blood tests that are out there such as AMH, FSH, etc., I was not given these tests. I had no idea what my levels were. When I finally had the tests performed on the recommendation of my acupuncturist, I was off the charts with some of my levels. Be your own advocate and if you are in the area see Anne Kinchen for acupuncture. She is brilliant and more versed in fertility, drugs, tests that are needed.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi was in no way mean or dismissive of me, but the lack of truly looking for what is wrong with me seemed unnecessary. I was made to feel that recurrent pregnancy loss is simply a condition that you have, and we will not have any answers as to why you have it or what has caused it, or what you can do to fix it. There were not answers, just thoughts on what could be tried.
Describe your experience with University Hospitals Fertility Center.
The clinic staff was nice and I always felt comfortable. Again, I would recommend being your own advocate. Do your own research get blood tests for pcos, look into the brand new testing that is out there for endo, beta integrine. These will never ever be mentioned to you at this clinic.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
95% of the costs associated with Dr. Rossi were covered by my insurance because I was not pursuing IVF. The IUI had to be paid out of pocket, and was not covered by insurance.
What specific things went wrong at University Hospitals Fertility Center?
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at University Hospitals Fertility Center.
They failed to order tests that should have been ordered which years later have diagnosed me with pcos
0
Doctor
Brooke Rossi
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
4
Clinic
University Hospitals Fertility Center
Beachwood
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
9
Age 34
1 IUI
PCOS
Unexplained
Income $0 - $49K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Rossi went through my whole medical history with trying to get pregnant. She didn't force any procedure but laid out several options over a varied time frame for my husband & I to consider. Every time I had a concern or question, I was able to reach out to her office & her nurses have been very helpful in answering everything & getting back to me in a timely manner...With my PCOS I know we need to be more aggressive & if I'm not pregnant by the summer we need to figure out a way to be able to afford the injections & iui.
Every so often the coding [at Cleveland Area] with certain procedures was off and after we were billed for things we were able to get certain things corrected in a timely manner. At one time the receptionist in the office called to apologize that something was coded incorrectly...I've mainly dealt with Diane & occasionally Carol. They have been really great at listening & answering all questions and concerns thoroughly. They would return your calls in a timely manner also.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
Like I said previously, Dr Rossi has been thorough with developing a plan to help get me pregnant. She understands that certain procedures are too costly for my husband & I & has looked at all routes in mapping out potential plans. We know the risk & cost with everything & wish we could afford it all. With my PCOS I know we need to be more aggressive & if I'm not pregnant by the summer we need to figure out a way to be able to afford the injections & iui. We've have several failed iui's & my husband is worried in shelling out more cash to something with a very low chance of working. We're tired of being disappointed but Dr Rossi has been willing to meet with us on several occasions to see what she can do. She has been helpful & we're still hoping for a miracle!
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
I would say that dr Rossi gives her patients the time to listen that most doctors don't normally do.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Seven months prior to being with Dr Rossi, I was with another doctor who I did feel treated me like a number. It was a foreign doctor through another clinic whom at times I couldn't understand them verbally & who I felt couldn't understand me emotionally. Eventually after 7 failed months I went to Dr Rossi because she was referred to me through a friend. Dr Rossi went through my whole medical history with trying to get pregnant. She didn't force any procedure but laid out several options over a varied time frame for my husband & I to consider. Every time I had a concern or question, I was able to reach out to her office & her nurses have been very helpful in answering everything & getting back to me in a timely manner. Dr Rossi gave us a time frame that if I'm not pregnant by summer then we need a more aggressive approach (than just taking either clomid or letrozole with timed intercourse). She suggested hormone injections with iui & although we agree we need the more aggressive approach (since I have PCOS) the cost of all of this in two teachers salaries is quite more than we can squeeze, especially with no guarantee. In the mean time, my husband are remaining hopeful & trust our care with Dr Rossi.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
She prescribed me Clomid for several months (even though I was on letrozole for 7 months prior). We did a procedure to make sure my tubes were open & followed up with the trigger shot & iui. That again failed so my husband & I took two months off to relax & recover, & then was back at it on clomid. Now I'm on letrozole with the trigger shot & timed intercourse to see if that works. If it doesn't work over the next few months, then we need injectables .
Describe your experience with your nurse at University Hospitals Fertility Center. (Assigned nurse: Diane)
I've mainly dealt with Diane & occasionally Carol. They have been really great at listening & answering all questions and concerns thoroughly. They would return your calls in a timely manner also.
Describe your experience with University Hospitals Fertility Center.
Every so often the coding with certain procedures was off and after we were billed for things we were able to get certain things corrected in a timely manner. At one time the receptionist in the office called to apologize that something was coded incorrectly and that it was A good thing that we didn't outfront pay for our appointment because in the end our insurance covered it
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
Majority of the time Dr. Rossi was able to have procedures coated or in a way to ensure that my insurance would cover it and there wouldn't be any hassling when I would be billed. She would review our insurance information to make sure certain things would be covered and advised us when they wouldn't. I believe once or twice we did have an issue but luckily we were able to have it resolved.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
N/A
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
University Hospitals Fertility Center
Westlake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Unknown Success
NPS
7
NPS
N/A
Age 40
1 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Only Doc Seen
Neutral
Success w/ Doc Not sure
Dr. Rossi took time to talk with us and was very detailed in her explanations...I had to be my own advocate for testing. It turned out that I was Vitamin D deficient and my tsh level was elevated during my second pregnancy. I wish that I had been monitored better as I was already a known hypo patient and later found out that I have Hashimoto's disease.... I dealt with the nurses on most of my visits and not Dr. Rossi.
The one nurse [Univ Hospitals - Beachwood] I worked with was very compassionate and wonderful. Sadly, half the time, I had another nurse who seemed to be less than knowledgeable and actually told me based on my hcg levels, I likely "just had a chemical pregnancy." It was actually an ectopic and either way, the loss is still felt the same...I dealt with the nurses on most of my visits and not Dr. Rossi...
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi always took the time to explain things to us and made us feel comfortable enough to ask questions. She has exceptional bedside manner. I do feel that some things were overlooked that could have affected my fertility. I had to be my own advocate for testing. It turned out that I was Vitamin D deficient and my tsh level was elevated during my second pregnancy. I wish that I had been monitored better as I was already a known hypo patient and later found out that I have Hashimoto's disease. They only tested my TSH and never ran a full panel on my thyroid. This may have helped to prevent my first miscarriage. However, I dealt with the nurses on most of my visits and not Dr. Rossi.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Make sure that you request any blood work that you feel is necessary. You have to be your own advocate and become knowledgeable enough to know what to request. Otherwise, you may spend thousands of dollars on unsuccesful treatments only to find out, you just needed thyroid meds or Vitamin D supplements to restore fertility.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi took time to talk with us and was very detailed in her explanations. She was compassionate during both of my miscarriages.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
At 39, I conceived easily after two months of trying naturally. At 8 weeks we found that the heartbeat stopped. We tried again naturally for 3 months after the first loss and then started clomid with no other intervention. After 3 more months of not conceiving, we did an IUI on Clomid. I conceived with the first IUI and it turned out to be an ectopic pregnancy. Dr. Rossi suggested we try IUI again and did not feel I needed intervention as aggressive as IVF, considering I had two pregnancies in less than a year. Our focus is now more on maintaining once I conceive again, rather than just the conception. I decided to see an acupuncturist and see if we can conceive without medical intervention.
Describe your experience with the nursing staff at University Hospitals Fertility Center.
The one nurse I worked with was very compassionate and wonderful. Sadly, half the time, I had another nurse who seemed to be less than knowledgeable and actually told me based on my hcg levels, I likely "just had a chemical pregnancy." It was actually an ectopic and either way, the loss is still felt the samem
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
This is not applicable to my treatment.
7
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
Nursing Staff
3 of 5
2016 - 2017, Unknown Success
NPS
9
NPS
9
Age 28 - 29
Male Factor
Income $50K - $99K
Teacher
1st of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Rossi] did not just talk numbers and tests, she wanted to know how I was emotionally doing and explaining things we are looking at for the future...Dr. Rossi treats my fiancé and I like humans because she is very knowledgeable about our specific case, works with a infertility urologist at another hospital to remain up to date with the status of sperm samples, and she has called and spoke with me over the phone for 20 minutes.
UH sees A LOT of patients and that's very obvious with the wait list to get into doctors. I feel as if it is very frustrating to have to wait months to get in. UH is a really good hospital. They're professional, kind, and understanding...Dr. Rossi ran bloodwork on me, did a vaginal ultrasound, and ordered a HSG test. I completed all. She also referred by fiancé to a infertility urologist... Dr. Rossi is a very busy doctor with many patients. I understand why because she is a great doctor but it's hard to wait for long periods of time to get in to see her. The infertility is stressful and having to wait so long isn't the best.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
Brooke Rossi is an excellent doctor. She wants to help and assist to give me everything I've ever wanted- a child. She has listened to my story (losing a child in the past during open heart surgery) and my fears of the future. She makes me feel comfortable and I feel safe in her care. I know she is and will continue to do everything to make our dreams come true. Unfortunatley, we are dealing with male factor infertility, which is not something she can assist with. She referred us to an infertility urologist and works with that doctor to keep up to date with the status of the sperm count. Even though we are seeing the urologist a lot more than Dr. Rossi right now, I know she is still there for us and she's ready for us to come back and further our treatments.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Be patient. Dr. Rossi is a very busy doctor with many patients. I understand why because she is a great doctor but it's hard to wait for long periods of time to get in to see her. The infertility is stressful and having to wait so long isn't the best.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi treats my fiancé and I like humans because she is very knowledgeable about our specific case, works with a infertility urologist at another hospital to remain up to date with the status of sperm samples, and she has called and spoke with me over the phone for 20 minutes. She did not just talk numbers and tests, she wanted to know how I was emotionally doing and explaining things we are looking at for the future.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
Dr. Rossi ran bloodwork on me, did a vaginal ultrasound, and ordered a HSG test. I completed all. She also referred by fiancé to a infertility urologist.
Describe your experience with the nursing staff at University Hospitals Fertility Center.
All very kind.
Describe your experience with University Hospitals Fertility Center.
UH sees A LOT of patients and that's very obvious with the wait list to get into doctors. I feel as if it is very frustrating to have to wait months to get in. UH is a really good hospital. They're professional, kind, and understanding.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
The consultation was free. Everything else is too expensive and I'm having a very difficult time paying the medical bills.
9
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
University Hospitals Fertility Center
Westlake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
10
NPS
10
Age 32 - 33
Anovulation
Unexplained
European
Income $50K - $99K
Accountant
1st of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I did 3 months of just clomid with monitoring and timed intercourse to get me to ovulate [with Dr.Rossi]. And then clomid with IUI and then injectibles. I sometimes needed to add additional treatments to aid with estrogen levels and to help build a lining. She encouraged me to continue with my natural treatments as well which included monitoring my diet to ensure I was getting the right foods as I lose weight and fall to an unhealthy BMI when under stress and acupuncture to help with stress, and also fertility.
They [nurses at University Hospitals Fertility Center] were all amazing. My nurse in particular was so warm and caring and the early morning appointments several times a week for monitoring weren’t filled with dread but comfort in knowing I was seeing someone compassionate who cared deeply...I don’t have anything to complain about. They were so responsive and made scheduling stress free and easy. Unknowns and last minute things cause anxiety in me and that was taken away completely working with this clinic. I always knew what to expect
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
I remember one instance I had concerns and she called me about 8 at night after what I’m sure was a long day for her. She spent 30 minutes talking through everything with me and we decided on a course of action. I slept that night because she took the time to call me. I didn’t get charged for a visit, she didn’t make me come in, she cared about me as a human who wanted a child more than anything and was anxious and worried every step of the way. And I generally felt like o was inconveniencing her. Her compassion is unmatched. When I had to stop treatments because life through me a huge curveball and 6 months later I called the clinic asking if I could get her opinion on my chances moving forward, I received a call back which brought me to tears. When I told her why I stopped coming a didn’t proceed with IVF I could hear the sadness on my behalf and empathy in her voice. Which I have experienced with very few doctors. And then she again took the time to talk to me about what my best options would be in the next year if I wanted to try and have a baby in the future. All of this knowing I was no longer a patient of hers and wouldn’t be, as I had plans to move away. She still cared about me as a human desperate for a child and was willing to take the time to consult with me over the phone and at the some time ease some of my anxieties while also being straightforward about my options and chances. It’s a delicate balance that Dr.Rossi achieves with ease.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Go see her!
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
The entire team from the front desk to the nurses were kind, genuinely caring, and very responsive. If I had questions or concerns Dr. Rossi woildnalways get back to me, even if it meant in the evening when she was done with patients and procedures. And spend the time to address all my concerns. I really can’t speak highly enough about this entire team. They truly evaluated every cycle individually and explained to me the next steps. I never once felt like they were treating me just the same as they do for every protocol. I know the entire team met weekly to review patients and treatments which was especially helpful if it was necessary to see a different doctor in the group when things fell on weekends. I always knew and felt the doctor knew of me and my situation. Speaking with other people who have gone through treatments elsewhere, I know how lucky I am to have had the experience of working with Dr Rossi. The money didn’t matter, the success rates of the clinic didn’t matter, what mattered to her was her patients feeling cared for and having individual success and happiness.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
I don’t remember all the specifics but I did 3 months of just clomid with monitoring and timed intercourse to get me to ovulate. And then clomid with IUI and then injectibles. I sometimes needed to add additional treatments to aid with estrogen levels and to help build a lining. She encouraged me to continue with my natural treatments as well which included monitoring my diet to ensure I was getting the right foods as I lose weight and fall to an unhealthy BMI when under stress and acupuncture to help with stress, and also fertility. Most cycles but I was able to follow through with IUIs. I had 2 cancelled cycles. We were beginning the steps to move to IVF when I had to stop treatment due to unfortunate life circumstances.
Describe your experience with your nurse at University Hospitals Fertility Center.
They were all amazing. My nurse in particular was so warm and caring and the early morning appointments several times a week for monitoring weren’t filled with dread but comfort in knowing I was seeing someone compassionate who cared deeply. The indifference I’ve heard about from others, and through my experience as I’m starting this process again in a new place, makes me realize how lucky I was
Describe your experience with University Hospitals Fertility Center.
I don’t have anything to complain about. They were so responsive and made scheduling stress free and easy. Unknowns and last minute things cause anxiety in me and that was taken away completely working with this clinic. I always knew what to expect
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
I believe I just had to pay a specialist copay to work with her and $400 for each IUI. Because I have ovulation issues they worked to code all of my monitoring ultrasounds as diagnostic which was incredibly helpful. The dye test cost maybe 1500 out of pocket, but I imagine that depends on insurance and the hormones and medications were a couple thousand each cycle but again depends on if you have insurance that will cover any.
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Hospitals Fertility Center
Westlake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
0
NPS
0
Age 25
1 Fertility Medications
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Rossi failed to follow through on my test results, we did not find out until we conceived a son with a rare genetic chromosomal disorder. (Two years after Dr. Rossi ordered the test)... I saw Dr. Rossi following 3 recurrent early miscarriages. I was told at my meeting with her to begin progesterone, and continue trying while she order testing. Genetic testing was ordered, and I began progesterone. Two weeks later we found out I was pregnant with our daughter.
The nursing staff [University Hospitals Fertility Center] shared with me that my testing was normal and that they would call if it was concerning. I did not receive a call and continued with the clinic for 3 months after my test results were in and was not given the results until two years later and a son born with a genetic disorder.... Follow through on your own test results and ask to see them. I was told they were normal but never saw the results
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi failed to follow through on my test results, we did not find out until we conceived a son with a rare genetic chromosomal disorder. (Two years after Dr. Rossi ordered the test) Dr. Rossi shared the results were never given to her from the lab at the hospital she worked for.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Follow through on your own test results and ask to see them. I was told they were normal but never saw the results because they did not get sent to her and were definitely not normal.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Dr Rossi failed to follow through on my blood work results. I was told no news is good news and that my genetic testing was normal. Conceived a healthy daughter. 15 months later, found out I was pregnant with a son and had an abnormal ultrasound. Was then told my results were not given to me by Dr Rossi and that I have a balanced translocation. Our son was born with partial trisomy 13 and 15.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
After 3 miscarriages Dr. Rossi started me on progesterone and since I got pregnant I was told that was my reasoning for recurrent miscarriages. (Really it is because I have a balanced translocation)
Describe your experience with the nursing staff at University Hospitals Fertility Center.
The nursing staff shared with me that my testing was normal and that they would call if it was concerning. I did not receive a call and continued with the clinic for 3 months after my test results were in and was not given the results until two years later and a son born with a genetic disorder.
Describe your experience with University Hospitals Fertility Center.
This clinic thawed their freezer and thousands of embryos were lost. They also don’t follow through with lab results. It’s difficult to find a stretch when lives have been altered greatly, especially my sons.
What specific things went wrong at University Hospitals Fertility Center?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at University Hospitals Fertility Center.
I saw Dr. Rossi following 3 recurrent early miscarriages. I was told at my meeting with her to begin progesterone, and continue trying while she order testing. Genetic testing was ordered, and I began progesterone. Two weeks later we found out I was pregnant with our daughter. We continued at the clinic and I was told my blood work genetic testing was normal and that they would have called if it was abnormal. I saw the nurses and Dr Rossi until I was 10 weeks pregnant and went on to have a healthy daughter. I then became pregnant with our son when my daughter was 6 months old. Dr. Rossi shared the reasoning for my miscarriages was lack of progesterone and started me on progesterone right away. I went for my early scan and everything seemed fine. I then went in for my 12 week NT and it was flagged. We met with the genetic counselor and I shared Dr Rossi did in fact do genetic testing but it was normal. Three days later the genetic counselor called to tell me she ‘dug into my file’ and found lab results that were abnormal, and that I have a balanced translocation. We then scheduled an amniocentesis and found out our son has partial trisomy 13 and 15. Conceiving naturally will not be in our future and we will need IVF with PGD.
0
Doctor
Brooke Rossi
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
University Hospitals Fertility Center
Westlake
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unknown Success
NPS
6
NPS
5
Age 28 - 30
4 IUI
2 IVF
Endometriosis
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
She [Dr. Brooke Rossi] went out of her way to call me to discuss results. She has always been honest with me and respected my preferences...She is very knowledgeable and honest about my treatment. She has a good bedside manner the majority of the time. Even though she is knowledgeable, there are times that I felt she didn't give me all the information. I'm not sure how much she understands endometriosis.
Even though I trust all of the nurses [at University Hospitals], there was an incident when I did my first IUI (2013). One of the nurses gave us incorrect information regarding when we were allowed to have intercourse before the IUI. The sperm sample ended up being unusually low because my husband and I had intercourse too close to the time of the IUI, and the IUI ultimately failed. The nurse told us the wrong thing and I believe this is why the sperm sample was not of very good quality for the IUI.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
She is very knowledgeable and honest about my treatment. She has a good bedside manner the majority of the time. Even though she is knowledgeable, there are times that I felt she didn't give me all the information. I'm not sure how much she understands endometriosis.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Do your own research on fertility treatments and come up with specific questions to ask.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
She went out of her way to call me to discuss results. She has always been honest with me and respected my preferences.
Describe your experience with the nursing staff at University Hospitals Fertility Center.
The nurses are very compassionate and knowledgeable. They always call back with results of early morning blood tests by late afternoon of the same day. They are always willing to answer any questions I have had.
Describe your experience with University Hospitals Fertility Center.
The clinic's staff of nurses and doctors seem to be very organized. The nurses are always kind and compassionate. There was only one doctor out of the clinic's RE team that I had a bad experience with (Dr. Liu). He did not have a good bedside manner and he did not listen to me when I was in a lot of pain during an IUI procedure. I think a big weakness of this clinic is that they mainly do Day 3 Embryo Transfers. Based on the research I have read, Day 5 embryos have the best chance of implanting. During each of my IVF cycles, the lab froze 2 Day 3 embryos so that I would have something to transfer. The rest of my embryos were allowed to grow out to Day 5 but none of them made it. Just be aware that this clinic focuses on Day 3 transfers, and I personally believe it is to make sure the patient has something to transfer instead of taking the risk that the patient has nothing to transfer.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
The only things covered by my insurance were ultrasounds and blood work. Everything else was paid for out of pocket. An IUI with medication like Clomid cost around $500. An IUI with injectables (such as Follistim) cost around $1100. An IVF cycle cost about $9800. All of the medications for the IVF cycle cost around $4000. Therefore, one IVF cycle at UH costs around $14,000-15,000 if you are paying out of pocket.
What specific things went wrong at University Hospitals Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at University Hospitals Fertility Center.
Even though I trust all of the nurses, there was an incident when I did my first IUI (2013). One of the nurses gave us incorrect information regarding when we were allowed to have intercourse before the IUI. The sperm sample ended up being unusually low because my husband and I had intercourse too close to the time of the IUI, and the IUI ultimately failed. The nurse told us the wrong thing and I believe this is why the sperm sample was not of very good quality for the IUI.
6
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
University Hospitals Fertility Center
Westlake
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2015, Successful
NPS
10
NPS
10
Age 28
3 IUI
1 IVF
Anovulation
Unexplained
European
Income $50K - $99K
Accountant
1st of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I did not feel like we were pushed by Dr. Rossi to go in any direction, but I did trust her opinion and ended up taking her recommendation. We started the first cycle with a lupron protocol, but when my body ovulated through the lupron we cancelled the stimulation and egg retrieval and started over the next month with an antagonistic protocol. Dr. Rossi was very conservative with the stimulation and it ended up being a good thing since I did respond quickly and strongly and we ended up having to back off the stimulation toward the end. After egg retrieval I did end up overstimulating a little so we decided to freeze all the day 5 embryos and give my body the month off.
Dr. Rossi [at University Hospitals Fertility Center] was a wonderful and compassionate doctor. If I called and specifically requested to talk to her, she would return my call as soon as she could (though the nurses were usually able to give me the answers I needed)...All of the nurses were wonderful. They would get you in and out of the office quickly in the morning and called promptly in the afternoon after the results came in and a plan was made. They were able to answer my questions thoroughly or would get the answers I needed as quickly as possible.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi was a wonderful and compassionate doctor. If I called and specifically requested to talk to her, she would return my call as soon as she could (though the nurses were usually able to give me the answers I needed). She explained the IVF process thoroughly and in a way we could understand it. We discussed our odds and risks and made a plan with her that suited our situation and desired outcome.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
You probably will not see Dr. Rossi at every visit. All of my morning monitoring visits were handled by the nursing staff and techs. If she was in the office she would pop in to say hello. The procedures will also be handled by the doctor on the schedule that day, but all are wonderful and well informed.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi and the nursing staff always remembered who I was and what our current status was despite the large number of patients. I always felt like my questions were valid and felt things were sufficiently explained throughout the process.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
We did start by doing a few more rounds of oral medication with IUI. This was mostly diagnostic, to monitor my cycles more closely than my OBGYN did and get an idea of what my body was/was not doing. The result of these was simply unexplained infertility. We did have one chemical pregnancy from these cycles. Dr. Rossi discussed with us that our options going forward were injectable stimulation with IUI or IVF. We discussed the potential risk of large numbers of multiples or cancelled cycles since I was a high responder to stimulation and opted to go directly to IVF to have more control over how many embryos were given a chance to implant. I did not feel like we were pushed by Dr. Rossi to go in any direction, but I did trust her opinion and ended up taking her recommendation. We started the first cycle with a lupron protocol, but when my body ovulated through the lupron we cancelled the stimulation and egg retrieval and started over the next month with an antagonistic protocol. Dr. Rossi was very conservative with the stimulation and it ended up being a good thing since I did respond quickly and strongly and we ended up having to back off the stimulation toward the end. After egg retrieval I did end up overstimulating a little so we decided to freeze all the day 5 embryos and give my body the month off. My first transfer the next month ended up being successful and resulted in a pregnancy that is currently in the third trimester.
Describe your experience with your nurse at University Hospitals Fertility Center. (Assigned nurse: Katie)
All of the nurses were wonderful. They would get you in and out of the office quickly in the morning and called promptly in the afternoon after the results came in and a plan was made. They were able to answer my questions thoroughly or would get the answers I needed as quickly as possible. They were always warm and kind as well.
Describe your experience with University Hospitals Fertility Center.
The clinic runs like a well oiled machine in the morning during monitoring appointments. They get to blood and ultrasounds done quickly and you always meet with a nurse to make sure you are on the same page about the status of your current cycle. I was usually in and out of the office for those appointments in less than 30 minutes. Appointments are as early as 7:00 AM. The waiting area never had children in it for morning appointments and rarely if you had to come in later in the day. You will deal with RN's 90% of the time and you may to have "your" doctor on the day of your procedures since it's a practice.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
IVF was not covered by my insurance. The "package price" for egg retrieval, fertilization with or without ICSI and one transfer was about 9k. Medications were not included. Monitoring appointments were not covered by my insurance but were $200 per appointment.
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Hospitals Fertility Center
Beachwood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 31
3 Fertility Medications
PCOS
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rossi's initial consultation with me was virtual because of COVID. She made sure she understood me as a person as well as my medical chart. She was always very kind and knowledgeable. She always made sure I understood the course of action and what was expected of myself and her and her staff as well...I could ask any questions at all and they would always have the answers and reassure me.
[the ORM nurse] allowed me to ask questions without feeling inadequate for asking those questions. She always asks how I was feeling and allowed to me learn more about my treatment...I only went to the clinic three times. Each time it was very clean and everyone was very nice. The front desk person was very nice and helpful. All the machinery was clean and working properly. I have complaints. I also feel that this clinic is very affordable and competent.
How was your experience with Brooke Rossi at Ohio Reproductive Medicine?
Dr. Rossi's initial consultation with me was virtual because of COVID. She made sure she understood me as a person as well as my medical chart. She was always very kind and knowledgeable. She always made sure I understood the course of action and what was expected of myself and her and her staff as well.
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine?
Dr.Rossi and her staff always made me feel heard and seen. I could ask any questions at all and they would always have the answers and reassure me.
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine and their degree of success.
I have PCOS so the goal was to ovulate and make sure there was no other reason as to why I was not getting pregnant on my own. I was given Letrozole and had timed intercourse. I also went and got the procedure done where they shoot dye up into your tubes to ensure they are clear.
Describe your experience with your nurse at Ohio Reproductive Medicine. (Assigned nurse: Arica)
Arica was amazing! She always made sure I understood exactly what was going on and what I needed to do. She allowed me to ask questions without feeling inadequate for asking those questions. She always asks how I was feeling and allowed to me learn more about my treatment.
Describe your experience with Ohio Reproductive Medicine.
I only went to the clinic three times. Each time it was very clean and everyone was very nice. The front desk person was very nice and helpful. All the machinery was clean and working properly. I have complaints. I also feel that this clinic is very affordable and competent.
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine.
This clinic was cheaper than my regular doctor's. I feel that all of my procedures and tests were reasonably priced.
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Ohio Reproductive Medicine
Columbus
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
8
NPS
8
Age 37 - 38
4 IUI
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Donor Sperm
Neutral
Neutral
Success w/ Doc Not sure
Dr Rossi is very compassionate and allows time in the visit to go over every option and details. She is very honest. She understand my situation and is reassuring that a child is in my future. She takes patient preference into the plan of care.... 3 rounds with clomid and 1 with letrizole. Negative results thus far. She did not feel use of ovidrel was necessary because I had accurate home opk kits, although she was open to using if I preferred
[University Hospitals Fertility Center- Westlake] Has a satellite office on the west side and main site in beechwood - sometimes the communication and charting can be unorganized between the two offices. Often have to use both sites as sperm stored at main site and satellite not open on weekends... The nicest group of nurses. Very empathetic and understanding... Iui using donor Sperm-300 Insurance covered monitoring
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
Dr Rossi is very compassionate and allows time in the visit to go over every option and details. She is very honest. She understand my situation and is reassuring that a child is in my future. She takes patient preference into the plan of care.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Trust the process
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
The office staff is very patient and listens to all the rollercoaster emotions you are going through.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
3 rounds with clomid and 1 with letrizole. Negative results thus far. She did not feel use of ovidrel was necessary because I had accurate home opk kits, although she was open to using if I preferred
Describe your experience with your nurse at University Hospitals Fertility Center. (Assigned nurse: Carol and Diane )
The nicest group of nurses. Very empathetic and understanding
Describe your experience with University Hospitals Fertility Center.
Has a satellite office on the west side and main site in beechwood - sometimes the communication and charting can be unorganized between the two offices. Often have to use both sites as sperm stored at main site and satellite not open on weekends
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
Iui using donor Sperm-300 Insurance covered monitoring
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
N/a yet. Will know soon
What specific things went wrong at University Hospitals Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at University Hospitals Fertility Center.
Prescription was sent but did not make it to local pharmacy. Dr Rossi returned phone call and alleviated the situation
8
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
University Hospitals Fertility Center
Westlake
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
5
NPS
4
Age 33
1 IVF
1 Embryo Freezing
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Teacher
1st of 3 Docs
2 IUI With Other Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
1 Embryo Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Rossi is very personable, while also completely telling it “like it is.”...I felt as though I did not receive proper testing/diagnosis. My first round of IVF should have been canceled. We went through with it at the last second, and I was not mentally prepared for what was happening...My protocol started very basic / low dose. Because I was not responding, I was practically maxed out on stims. It was more of a “one size fits all” approach- and it did NOT work...allowed us to transfer our last 2 frozen blasts because the quality was so poor.
They have made minor mistakes. Overall, the staff at UH is incredible...[Monitoring is a] Cattle call! The waiting room would be filled with patients. First come, first served...My IVF rounds are UH we’re $9,500 a piece...The clinic is far too large. I would make appointments at 6:40 for monitoring and not be seen until 7:30. It caused a tremendous amount of stress, as I was constantly late for work. They also have a lot of red tape. My new clinic wants to try Human Growth Hormone, and UH will absolutely not incorporate it into a protocol.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
I felt as though I did not receive proper testing/diagnosis. My first round of IVF should have been canceled. We went through with it at the last second, and I was not mentally prepared for what was happening.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Ask tons of questions.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi is very personable, while also completely telling it “like it is.”
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
My protocol started very basic / low dose. Because I was not responding, I was practically maxed out on stims. It was more of a “one size fits all” approach- and it did NOT work.
Describe your experience with the nursing staff at University Hospitals Fertility Center.
The nursing staff at UH Beachwood is absolutely top-notch.
Describe your experience with University Hospitals Fertility Center.
The clinic is far too large. I would make appointments at 6:40 for monitoring and not be seen until 7:30. It caused a tremendous amount of stress, as I was constantly late for work. They also have a lot of red tape. My new clinic wants to try Human Growth Hormone, and UH will absolutely not incorporate it into a protocol.
Describe your experience with your monitoring appointments at University Hospitals Fertility Center.
Cattle call! The waiting room would be filled with patients. First come, first served.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
My IVF rounds are UH we’re $9,500 a piece.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
Dr. Rossi allowed us to transfer our last 2 frozen blasts because the quality was so poor.
What specific things went wrong at University Hospitals Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at University Hospitals Fertility Center.
They have made minor mistakes. Overall, the staff at UH is incredible.
5
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
4
Clinic
University Hospitals Fertility Center
Beachwood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2015, Unsuccessful
NPS
7
NPS
6
Age 29
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
2nd of 3 Docs
1 IVF With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
She [Dr. Brooke Rossi] allowed us to decide the next corse of action in terms of our available options. After several miscarriages with unknown reasons she began throwing everything into the pot, which is when I lost confidence in her abilities to get me the results I desired. The treatments were controversial and risky with only a small success rate...She took a lot of time to sit and answer all of my questions. She explained my options, allowing me tot ale my time to decide.
[University Hospital's] West side location with earlier hours allowed me the chance to get ultrasounds and bloodwork before work...[The nurse] was very nice and would talk to me about small things to ease my nerves and anxiety...She [Dr. Brooke Rossi] allowed us to decide the next corse of action in terms of our available options. After several miscarriages with unknown reasons she began throwing everything into the pot, which is when I lost confidence in her abilities to get me the results I desired. The treatments were controversial and risky with only a small success rate...She took a lot of time to sit and answer all of my questions. She explained my options, allowing me tot ale my time to decide.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
She was really nice and compassionate with good bedside manner. She would spend a lot of time with me answering my list of questions and concerns. She allowed us to decide the next corse of action in terms of our available options. After several miscarriages with unknown reasons she began throwing everything into the pot, which is when I lost confidence in her abilities to get me the results I desired. The treatments were controversial and risky with only a small success rate.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Ask a lot of questions and be your own advocate!
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
She took a lot of time to sit and answer all of my questions. She explained my options, allowing me tot ale my time to decide.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
Femara: superovulation with one good egg. Experimental injection: increased chance of pregnancy (myself and my partner opted not to do this)
Describe your experience with your nurse at University Hospitals Fertility Center.
She was very nice and would talk to me about small things to ease my nerves and anxiety.
Describe your experience with University Hospitals Fertility Center.
West side location with earlier hours allowed me the chance to get ultrasounds and bloodwork before work.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
Femara, ultrasounds, bloodwork,
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
No embryo transfers under her care
7
Doctor
Brooke Rossi
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
6
Clinic
University Hospitals Fertility Center
Westlake
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
8
Age 31 - 34
1 IVF
Male Factor
Recurrent Pregnancy Loss
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Rossi was kind, compassionate, and we truly felt that she was invested in the outcome of our cycles. She was direct with us when we had less than favorable results during workup and during our losses. She is a very trustworthy physician...She would call with updates and after our loss she called to discuss next steps and how we would do things differently next time.
Billing [at ORM] is not transparent/unorganized. I've had good communication from the nursing staff. New facility is much nicer. Blood draw is quick and easy most of the time. Wish they had a patient portal to exchange non-urgent messages...Single transfer recommended, did not ask about multiples but I know they discourage it...
How was your experience with Brooke Rossi at Ohio Reproductive Medicine?
Dr. Rossi was kind, compassionate, and we truly felt that she was invested in the outcome of our cycles. She was direct with us when we had less than favorable results during workup and during our losses. She is a very trustworthy physician.
What's one piece of advice would you give a prospective patient of Brooke Rossi at Ohio Reproductive Medicine?
Be patient - a thorough workup can take a few months.
During treatment, were you treated like a number or a human with Brooke Rossi at Ohio Reproductive Medicine?
She would call with updates and after our loss she called to discuss next steps and how we would do things differently next time.
Describe the protocols Brooke Rossi used in your cycles at Ohio Reproductive Medicine and their degree of success.
Antagonist protocol
Describe your experience with your nurse at Ohio Reproductive Medicine. (Assigned nurse: Corinne, Amy)
Responsive and empathetic
Describe your experience with Ohio Reproductive Medicine.
Billing is not transparent/unorganized. I've had good communication from the nursing staff. New facility is much nicer. Blood draw is quick and easy most of the time. Wish they had a patient portal to exchange non-urgent messages.
Describe the costs associated with your care under Brooke Rossi at Ohio Reproductive Medicine.
Around $12K for retrieval and fresh transfer in 2019. Around 3K for frozen transfer. Not including meds.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Ohio Reproductive Medicine.
Single transfer recommended, did not ask about multiples but I know they discourage it
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Ohio Reproductive Medicine
Columbus
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
9
Age 29
1 IUI
Endometriosis
Unexplained
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rossi has a great bedside manner. She seemed to truly care about my feelings.... Dr. Rossi started me off on Clomid, opks, and iui, after multiple failed, tried with trigger shot, then tried letrozole, after that failed, we continued to follistim injectables, trigger shot and iui, first round worked. I wanted to avoid ivf if possible, therefore these were the steps we took... I have no negative things to say about Dr. Rossi. She was very knowledgeable and was able to help me get pregnant without having to go through IVF. Great bedside manner. Called me directly to discuss options.
[UH Fertility Center has] Friendly staff, knowledgeable nurses, doctors and ultrasound techs. Typically answer the phone promptly and return messages in a decent amount of time. Sometimes there can be a lengthy wait time, but not often. Rooms seem clean.... 420 per iui. Follistim injectables 200 to 400 a cycle. Ultrsounds 500 each. Trigger shot 100.... Nurses are very busy, but they seem to handle it and keep organized.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
I have no negative things to say about Dr. Rossi. She was very knowledgeable and was able to help me get pregnant without having to go through IVF. Great bedside manner. Called me directly to discuss options.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Keep the faith.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi has a great bedside manner. She seemed to truly care about my feelings.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
Dr. Rossi started me off on Clomid, opks, and iui, after multiple failed, tried with trigger shot, then tried letrozole, after that failed, we continued to follistim injectables, trigger shot and iui, first round worked. I wanted to avoid ivf if possible, therefore these were the steps we took.
Describe your experience with the nursing staff at University Hospitals Fertility Center.
Nurses are very busy, but they seem to handle it and keep organized.
Describe your experience with University Hospitals Fertility Center.
Friendly staff, knowledgeable nurses, doctors and ultrasound techs. Typically answer the phone promptly and return messages in a decent amount of time. Sometimes there can be a lengthy wait time, but not often. Rooms seem clean.
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
420 per iui. Follistim injectables 200 to 400 a cycle. Ultrsounds 500 each. Trigger shot 100.
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
University Hospitals Fertility Center
Westlake
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2015 - 2016, Unsuccessful
NPS
5
NPS
5
Age 31 - 32
2 IUI
Unexplained
European
Income $200K - $499K
Engineer
1st of 3 Docs
2 IVF With Other Docs
1 Embryo Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only saw Dr. Rossi for IUIs and did not have success with either. During the IUI procedures I did not see Dr. Rossi. Dr. Rossi did remove polyps from my uterus and she was very kind during that time... The doctors are kind but you don't interact with them at all if you are doing less invasive procedures (clomid, IUI). ... I was prescribed progesterone for my IUI but no one ever informed me of when to stop taking it or when to follow up after my IUI was performed.
The facility [University Hospitals Fertility Center] is very nice and the nursing staff is fairly decent. It is easy to get a hold of someone at the front desk and scheduling appointments is hassle free.... I was prescribed progesterone for my IUI but no one ever informed me of when to stop taking it or when to follow up after my IUI was performed.... The doctors are kind but you don't interact with them at all if you are doing less invasive procedures (clomid, IUI).
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
I only saw Dr. Rossi for IUIs and did not have success with either. During the IUI procedures I did not see Dr. Rossi. Dr. Rossi did remove polyps from my uterus and she was very kind during that time.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Ask as many questions as possible when you get the chance to see and talk to her.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
2 IUIs due to unexplained infertility at a relatively young age. Neither IUI resulted in a pregnancy.
Describe your experience with University Hospitals Fertility Center.
The doctors are kind but you don't interact with them at all if you are doing less invasive procedures (clomid, IUI). The facility is very nice and the nursing staff is fairly decent. It is easy to get a hold of someone at the front desk and scheduling appointments is hassle free.
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
N/A
What specific things went wrong at University Hospitals Fertility Center?
  • Failed to convey critical information
Describe the specific things that went wrong at University Hospitals Fertility Center.
I was prescribed progesterone for my IUI but no one ever informed me of when to stop taking it or when to follow up after my IUI was performed.
5
Doctor
Brooke Rossi
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
5
Clinic
University Hospitals Fertility Center
Beachwood
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2016 - 2017, Unsuccessful
NPS
8
NPS
10
Age 35 - 36
1 IUI
2 IVF
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
She [Dr. Brooke Rossi] was always very honest and upfront as well as compassionate about what was going on and always had a plan in place. High value in her ability to clearly communicate and her knoledge of all procedure and medications.... Always showed compassion when speaking to me.... University Hospital has multiple locations for the procedures the clinic offices hospitals and staff for clean and courteous.
University Hospital has multiple locations for the procedures the clinic offices hospitals and staff for clean and courteous. For improvement I would say results communicated more quickly as well as planned for the day and willingness to newer theories and thoughts on medications... 5800 per cycle plus meds... She [Dr. Rossi] was always very honest and upfront as well as compassionate about what was going on and always had a plan in place.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
She was always very honest and upfront as well as compassionate about what was going on and always had a plan in place. High value in her ability to clearly communicate and her knoledge of all procedure and medications.
What's one piece of advice would you give a prospective patient of Brooke Rossi at University Hospitals Fertility Center?
Prepare your self that even with all things in place it mat not prove successful. Be realistic.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Always showed compassion when speaking to me.
Describe the protocols Brooke Rossi used in your cycles at University Hospitals Fertility Center and their degree of success.
Lupron gandaotropins progesterone
Describe your experience with the nursing staff at University Hospitals Fertility Center.
Pleasant and caring
Describe your experience with University Hospitals Fertility Center.
University Hospital has multiple locations for the procedures the clinic offices hospitals and staff for clean and courteous. For improvement I would say results communicated more quickly as well as planned for the day and willingness to newer theories and thoughts on medications
Describe the costs associated with your care under Brooke Rossi at University Hospitals Fertility Center.
5800 per cycle plus meds
Describe Brooke Rossi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University Hospitals Fertility Center.
Preferred 2
8
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
University Hospitals Fertility Center
Beachwood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 40 - 41
1 IUI
European
Income $50K - $99K
Doctor
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Rossi is very matter-of-fact, but she takes into account your personal situation and preferences, so you end up being treated as a unique individual. Love her!...While not every appointment or procedure was with Dr. Rossi personally, all of her staff are fantastic and always professional. Information was provided in a timely manner and I felt very well-informed and cared for throughout the process.
Dr. Rossi is very matter-of-fact, but she takes into account your personal situation and preferences, so you end up being treated as a unique individual. Love her!...While not every appointment or procedure was with Dr. Rossi personally, all of her staff are fantastic and always professional. Information was provided in a timely manner and I felt very well-informed and cared for throughout the process.
How was your experience with Brooke Rossi at University Hospitals Fertility Center?
While not every appointment or procedure was with Dr. Rossi personally, all of her staff are fantastic and always professional. Information was provided in a timely manner and I felt very well-informed and cared for throughout the process.
During treatment, were you treated like a number or a human with Brooke Rossi at University Hospitals Fertility Center?
Dr. Rossi is very matter-of-fact, but she takes into account your personal situation and preferences, so you end up being treated as a unique individual. Love her!
10
Doctor
Brooke Rossi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
University Hospitals Fertility Center
Beachwood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5