Bryan Hecht

MetroHealth

Rated 7.1
Strongly recommend: 59%Neutral: 19%Don't recommend: 22%7.1
59% strongly recommend
12 reviews
Humanity
8
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.6
7.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.8
9.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
N. Eastern Ohio U.
Residency
Aultman Hosp
Fellowship
U. of Illinois

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Bryan Hecht works at

MetroHealth
Rated 9.9
Strongly recommend: 100%9.9

Explore Clinic
Parma
12301 Snow Rd
Parma, OH 44130

12 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
0
NPS
10
Age 26
Unexplained
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Unsuccessful
Dr. Hecht spent all but 8 minutes with my spouse and I at our first appointment. His history inquiry was basic (and done completely before hand on a paper handout). During procedures he did not explain what he was doing, introduce residents with him or explain the basic results of what he was actively seeing...He was not thorough in his medical history collection and was dismissive of concerns that I had
MetroHealth has the best prices for treatment in the state, and the pharmacy prices for drugs like letrozole or ovidrel prices are very reasonable and less than I have heard of elsewhere. The andrology tech was kind, but the room for semen collection was cramped, outdated, and no supplies such as wipes or lubrication was provided as a paper stated they would be.
How was your experience with Bryan Hecht at MetroHealth?
My spouse and I saw Dr. Hecht as a patient after a year and a half of infertility. He was not thorough in his medical history collection and was dismissive of concerns that I had. During my initial workup I had an ultrasound, pelvic exam and HSG. He did not introduce the resident with him in the room for the ultrasound, did not warn me before inserting the probe, and did not explain what he saw or what the results might mean even when I questioned him. During my HSG, he similarly did not tell me what he was doing, and when I vocalized pain he didn’t apologize, empathize, ask if I was alright, or attempt to be calming in any sense. He had to do the procedure twice as the dye was leaking from my uterus, and when inserting in the ballon catheter, I had excruciating pain (and couldn’t help but mutter a curse word) he mockingly asked if I was dying and if I needed him to perform CPR on me. While instruments that he was holding were physically inside of me he made multiple sexual comments and jokes. To me, this was completely inappropriate, and untactful as I was visibly in pain and in a vulnerable position. At the follow up appointment I confronted him about my experience and he stated that “90% of my patients love my humor and I’m sorry that you don’t like it”. After the studies performed were “normal” he recommended we start with a medicated IUI cycle prior to proceeding to IVF. This was despite my family history and longstanding symptoms consistent with endometriosis. When I questioned him on if he thought I might have endometriosis and whether a laparoscopy would be recommended prior to attempting treatment he stated that he’s sure a surgeon would be happy to “cut me open” but that he didn’t think it was necessary and that my symptoms were normal. I independently requested a referral to a Minimally invasive gynecologic surgeon from my OB who performed a laparoscopy and found multiple endometrial lesions. I have not been back to Dr. Hecht as I do not trust his clinical judgement and felt violated by his joking, poor bedside manner and apparent lack of empathy during my HSG. Dr. Hechts strengths are that he sees the patient at all visits and “attempts to make the meetings lighthearted”.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Avoid seeing him at all costs. If you do have to see him, stand up for yourself and do your research on what up to date treatment may be for your situation. You will need to advocate for yourself heavily.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht spent all but 8 minutes with my spouse and I at our first appointment. His history inquiry was basic (and done completely before hand on a paper handout). During procedures he did not explain what he was doing, introduce residents with him or explain the basic results of what he was actively seeing.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Dr. Hechts primary nurse was very kind and warm.
Describe your experience with MetroHealth.
MetroHealth has the best prices for treatment in the state, and the pharmacy prices for drugs like letrozole or ovidrel prices are very reasonable and less than I have heard of elsewhere. The andrology tech was kind, but the room for semen collection was cramped, outdated, and no supplies such as wipes or lubrication was provided as a paper stated they would be.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
IUI was around $400 Letrozole was around $10 HSG and Ultrasound were completely covered by insurance so I am unsure of the cost
0
Doctor
Bryan Hecht
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
5 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
1 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
10
Age 31 - 32
1 IUI
Diminished Ovarian Reserve
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My first month, we didn’t realize how low my AMH levels were, so we were told to just go home and try naturally because all my labs looked fine. After the AMH labs came back, Dr. Hecht became much more proactive and I was placed on 100 mg of Clomid for cycle days 3-7. I showed very little response and was started on Gonal-F for 4 days at 100 iu’s and produced 1 good follicle. I had an Ovidrel trigger shot followed by IUI.
Appointments [at Metro Health] are quick and they do like to move folks in and out quickly. Appointments are very private and you don’t really run into other patients. Dr. Hecht is good about responding to messages sent through MyChart and Melinda is always available by phone to answer any questions. New client scheduling can take more than a month since Dr. Hecht is the only RE on staff at MetroHealth.
How was your experience with Bryan Hecht at MetroHealth?
It is evident that Dr. Hecht is passionate about his job and helping to create families. Dr. Hecht is very compassionate and understanding. His biggest weakness is communicating his plan or rationale behind every decision. If you don’t ask, he won’t share. If you do ask, he’s great at giving you an easy to comprehend answer.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Come prepared to every appointment with questions you have and listen carefully to his directions
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht took time to get to know myself and my husband. When we lost our first pregnancy, he reached out to share his condolences even though we had graduated from his care.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
My first month, we didn’t realize how low my AMH levels were, so we were told to just go home and try naturally because all my labs looked fine. After the AMH labs came back, Dr. Hecht became much more proactive and I was placed on 100 mg of Clomid for cycle days 3-7. I showed very little response and was started on Gonal-F for 4 days at 100 iu’s and produced 1 good follicle. I had an Ovidrel trigger shot followed by IUI. 2 weeks later, my beta test showed I was pregnant. I carried our baby for 14 weeks before our pregnancy ended abruptly due to chromosomal abnormalities. This cycle I did 100 mg of Clomid on cycle days 6-10 with no response and began Follistim 150 iu’s on cycle days 16-19 with no response. My dose was increased to 225 iu’s for cycle days 20-22. I find out tomorrow how we will proceed.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda )
Melinda has been an amazing support during my care with Dr. Hecht.
Describe your experience with MetroHealth.
Appointments are quick and they do like to move folks in and out quickly. Appointments are very private and you don’t really run into other patients. Dr. Hecht is good about responding to messages sent through MyChart and Melinda is always available by phone to answer any questions. New client scheduling can take more than a month since Dr. Hecht is the only RE on staff at MetroHealth.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
My insurance doesn’t cover my treatment. Each cycle has cost about $1,500-3,000 depending on the number of visits, bloodwork, and medication protocol.
9
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
9
NPS
10
Age 32 - 34
5 IUI
2 IVF
Male Factor
European
Income $100K - $199K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Hecht made such an effort to get to know my husband and I...He provided us with ideas and options to try and conceive in the simplest and least expensive way possible. Once we exhausted all of those options, unfortunately we did need to move onto IVF, but trust me, he worked with us to try EVERYTHING we could to avoid this... If something was urgent, he would call me on his personal cell phone to let me know what was going on.
My husband and I had a very unique/challenging male infertility situation, and the Jones Institute bent over backwards for us to do whatever they could to help achieve our goal of starting a family. We had such personal treatment at their office from EVERYONE… literally from the receptionist, to the nurses, to the financial coordinator to the embryologist. The entire staff was always so hopeful and positive, even during the most difficult times.
How was your experience with Bryan Hecht at Jones Institute at West Penn Allegheny?
My husband and I will be forever grateful Dr. Hecht. I was a patient at the Jones Institute prior to his arrival and we had little to no progress in our treatment until he arrived. He provided us with ideas and options to try and conceive in the simplest and least expensive way possible. Once we exhausted all of those options, unfortunately we did need to move onto IVF, but trust me, he worked with us to try EVERYTHING we could to avoid this. We had quite a long journey with Dr.Hecht, and I am so happy to say that after about a year of medicated cycles, we finally had our success. He was with us every step of the way…. he was our physician first, but also showed us so much empathy and compassion during the difficult times. My husband and I appreciated his ‘hugs, high fives and humor’. Additionally, he was always open to the suggestions we brought to the table to enhance and personalize our treatment. And I will just say, his clinical skills when doing a pelvic exam or an IUI are excellent. I have had other OBGYNs who were HORRIBLE in this area, but there were times when I didn’t even feel him insert the speculum. This is truly a skill! Overall, we loved Dr. Hecht and are so sad that he moved back to Ohio. In full transparency though, I have had friends that have seen Dr.Hecht and were turned off by his sense of humor and candidness. While I can understand their feelings, for my husband and I, this is exactly what we needed. We have always been an open book about our situation and truly valued having a doctor who could be just as open with us. Infertility is a personal struggle. Find a doctor that fits your personality and lifestyle. We saw 3 different REs before Dr.Hecht and we knew with certainty that he was the best fit for us. Who knows, maybe for baby #2, we’ll make the two hour journey down the turnpike so we can work with him again :)
What's one piece of advice would you give a prospective patient of Bryan Hecht at Jones Institute at West Penn Allegheny?
Don't be turned off by his sense of humor. He truly has your best interest at heart and wants you to succeed. Also, don't be afraid to be your own advocate. He is open to your suggestions. For my second egg retrieval, he wanted to keep my stim protocol the same as for the first, but I wanted to be more aggressive to possibly retrieve more eggs. We worked together to come up with a treatment plan which increased my meds slightly, but still protected me from developing OHSS, and for the second retrieval, we got TWICE as many eggs as the first! I really nice that we had an open patient/doctor relationship, and I felt comfortable approaching him with my ideas.
During treatment, were you treated like a number or a human with Bryan Hecht at Jones Institute at West Penn Allegheny?
Dr. Hecht made such an effort to get to know my husband and I. He knew what we both did for our jobs and asked about them at every appointment. He always used our first names to say hello if we saw him in the waiting room. He was easy to talk to and used humor to make us feel comfortable. If something was urgent, he would call me on his personal cell phone to let me know what was going on.
Describe the protocols Bryan Hecht used in your cycles at Jones Institute at West Penn Allegheny and their degree of success.
May 2015 - IVF #1 - Follistim 200, Menopur 50, Ganirelix and Ovidril trigger. I stimmed for 12 days, had 9 eggs retrieved, 5 were fertilized and we transferred 2 day-3 embryos. No embryos made it to freeze. This cycle ended in a chemical pregnancy. July - November 2015 - 5 IUI's - each month, did 5 days of Letrozol, tracked ovulation with OPKs, and triggered with Ovidril. All 5 IUIs ended in negative pregnancy tests. December 2015 - IVF #2 - Follistim 200, Menopur 75, Ganirelix and Ovidril trigger. I stimmed for 9 days, had 19 eggs retrieved, 10 were fertilized and we transferred 2 day-3 embryos. 5 day-3 embryos made it to freeze. This cycle ended in a negative pregnancy test. March 2016 - FET #1 - vaginal estrace and prometrium for uterine priming, plus baby aspirin. Thawed and transferred 2 day-3 embryos. This cycle ended in a negative pregnancy test. May 2016 - FET #2 - vaginal estrace and prometrium for uterine priming, plus baby aspirin. Thawed 3 day-3 embryos, and allowed them to develop to day-5. One embryo did not survive the thaw, one embryo developed to 8-cell stage, and one embryo became a blastocyst. Transferred the 8-cell and the blast. This cycle ended in a POSITIVE pregnancy test.
Describe your experience with the nursing staff at Jones Institute at West Penn Allegheny.
The nursing staff is wonderful. They also make great efforts to know you personally and show great care and compassion. I have shed many tears with them during the tough times, and when we finally had success, I could just tell they were as excited as my husband and I were! My only critical comments... 95% of the time, if you call and leave a message, they do return your phone call the same day, but there were a few times they did not call me back, which for a fertility patient, was very stressful to have to wait until the following day to try and call again. Additionally, I personally did not like it when the nurses performed the IUIs. There was one nurse that did them well, but when one of the other nurses performed one on me, it really hurt! After that, I always requested that the doctor performed my IUIs (which he did without hesitation). Otherwise, they were always helpful when explaining the process, medications and answering all of my crazy questions!
Describe your experience with Jones Institute at West Penn Allegheny.
My husband and I had a very unique/challenging male infertility situation, and the Jones Institute bent over backwards for us to do whatever they could to help achieve our goal of starting a family. We had such personal treatment at their office from EVERYONE… literally from the receptionist, to the nurses, to the financial coordinator to the embryologist. The entire staff was always so hopeful and positive, even during the most difficult times. And when we FINALLY had success, I cannot tell you how excited they were for us! We received three personal phone calls from different staff members congratulating us the day our pregnancy test came back positive! Although our journey was much longer than we originally anticipated, I am so happy that we went through it at the Jones Institute. I cannot stress the level of personalized care we received there and how invested the staff is in their patients. I still think about them all the time and will be forever grateful for the gift they have given us! Something unique about the clinic is the office is located in McCandless, but egg retrievals and embryo transfers are done at the surgery center in Allegheny General Hospital on the Northside (IUIs are performed in the McCandless office). Also the frozen embryos are stored at the hospital. They do bloodwork and will perform IUIs on Saturdays, but the office is closed on Sundays. They will do egg retrievals and transfers any day of the week, including holidays. My first retrieval was on Memorial Day and had an IUI done on Labor Day. They do batch scheduling for IVF. So they perform all IVF patient's retrievals and transfers during the same week in each month. I had to take birth control pills to delay my cycle to get onto their schedule.
Describe your experience with your monitoring appointments at Jones Institute at West Penn Allegheny.
The monitoring appointments were always in the morning, which was great for me. I always liked to try and get the first appointment at 6:45 or 7:00am so I could go straight to work afterwards. The ultrasound technicians do not work in the afternoon, so there are no afternoon appointments.
Describe the costs associated with your care under Bryan Hecht at Jones Institute at West Penn Allegheny.
My treatment was mostly covered by insurance, so there may be other fees that I'm not aware of, but for me, these were the costs: - IVF egg retrieval & fresh embryo transfer - $9500 (including assisted hatching and ICSI) - Frozen embryo transfer - $3750 - Embryo freezing - $1200 - Annual embryo storage - $400 - Annual sperm storage - $400 - IUI - $950 - Medications - we were blessed to have all meds covered by insurance, so I don't know what these costs were.
Describe Bryan Hecht's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Jones Institute at West Penn Allegheny.
He was open to whatever decision we wanted to make, but, especially for the day-3 embryos he encouraged transferring two.
What specific things went wrong at Jones Institute at West Penn Allegheny?
  • Failed to call with results
  • Lost or damaged samples
Describe the specific things that went wrong at Jones Institute at West Penn Allegheny.
The only 'bad' experience we had at the clinic was during my 3rd IUI. My husband's semen samples needed to be processed in a very specific way in order to maximize the amount of motile sperm. The lead embryologist always processed my husband's samples, and I fully trusted him. On the day of our 3rd IUI though, he was called down to the hospital so a lab technician needed to process my husbands semen, and unfortunately, she did it incorrectly, so the total motile sperm were very low. We still went forward with the procedure, but that cycle was basically a waste.
9
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Jones Institute at West Penn Allegheny
Pittsburgh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015 - 2016, Unknown Success
NPS
10
NPS
10
Age 37 - 38
6 Fertility Medications
Anovulation
PCOS
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I had gone in with a notebook of questions - I think there were two full pages - and he [Dr Bryan Hecht] spent the time with us to go over every one and made sure that I was comfortable with his answer and understood what his answer meant. After I had a miscarriage, I called the office and Dr. Hecht called me back personally...He has the best nurses. They all love their jobs and you can tell that it's a great place to work.
The strengths [of Jones Institute at West Penn Allegheny] - super friendly staff and they do whatever they can to squeeze you in when you need to be there since timing is everything! They also do not overbook. The only time I had to wait was when I showed up 30 minutes early (left extra time due to weather) for my appointment, but they even ended up taking me early since the person that was in the next slot cancelled. The weaknesses - their office is in McCandless, which is not very convenient. I ended up taking half days off of work when I had an appointment because it took me an hour to get there, an hour to get back, and usually 15-30 minutes during my appointment.
How was your experience with Bryan Hecht at Jones Institute at West Penn Allegheny?
Dr. Hecht has an odd sense of humor. At my first appointment, he could tell that I was nervous and uneasy. He cracked a few jokes and I immediately began to calm down and relax. I had gone in with a notebook of questions - I think there were two full pages - and he spent the time with us to go over every one and made sure that I was comfortable with his answer and understood what his answer meant. After I had a miscarriage, I called the office and Dr. Hecht called me back personally. He made me and my husband feel like we were the only patients he had during that horrific time in our lives. He assured us that he was there to help us again and when we were ready, we could make an appointment and go back in to begin treatments. Upon our return, he sat down with us for over an hour and talked to us about the miscarriage and how we were feeling to make sure that we were emotionally ready to begin this process over again. It was great to have a doctor that was so invested in helping us begin a family.
What's one piece of advice would you give a prospective patient of Bryan Hecht at Jones Institute at West Penn Allegheny?
Go in with an open mind. His humor does not make everyone laugh, but if you have an open mind about it and don't take things too seriously, he's great!
During treatment, were you treated like a number or a human with Bryan Hecht at Jones Institute at West Penn Allegheny?
Dr. Hecht is very personal with his patients. Every time I'm in the office, when he walks through the waiting room, he addresses everyone in there by name. My husband went with me a few times and the times he did not accompany me, Dr. Hecht asked about him. I felt very comfortable with Dr. Hecht. He makes a very difficult situation bearable.
Describe the protocols Bryan Hecht used in your cycles at Jones Institute at West Penn Allegheny and their degree of success.
My very first treatment in October was to initiate a period, take Letrozol for days 3-7, go back for several ultrasounds to track the uterus lining and ovulation. Once he deemed that I was ovulating, I had specific instructions on intercourse. When my next period was due, I was instructed to either take a pregnancy test if no signs of a period or call them when my period started. I was fortunate to become pregnant on the first treatment. But as I mentioned earlier, I had a miscarriage at 7 weeks. We started treatments again in January. Since the Letrozol worked for me before, he saw no reason to change the treatment. We continued that treatment for 4 more months and on April 30th, I took another pregnancy test and it was positive. I'm currently 7 weeks along in this pregnancy and I have another appointment to see him in two weeks before he releases me to my OBGYN. He wants to stay with us through the rough spot - getting over that hump we were at last time catastrophe struck.
Describe your experience with the nursing staff at Jones Institute at West Penn Allegheny.
He has the best nurses. They all love their jobs and you can tell that it's a great place to work. There are a few nurses that drive several hours to work - that is a surefire sign to me that they love their jobs! Judy and Sharon were the two that I dealt with the most. No matter what small and "stupid" question I had, they never judged me and called me back immediately with answers. They could tell that I was paranoid about everything I did, everything I took, and they were extremely helpful. I had some dental issues when I first got pregnant and I called about everything. Am I allowed to have Novocaine? Am I allowed to get my teeth cleaned? Should I tell them that I'm pregnant or refuse x-rays? They were the best! And the ultrasound techs were fantastic too. They were very friendly and did everything they could to make you feel comfortable while you were incredibly vulnerable. Laying there on the table, naked from the waist down, with the ultrasound wand inside of you, you were able to have a regular conversation like two friends sitting across from one another at lunch. It was a great experience and I'm glad that I had/have such a wonderful team to work with.
Describe your experience with Jones Institute at West Penn Allegheny.
The strengths - super friendly staff and they do whatever they can to squeeze you in when you need to be there since timing is everything! They also do not overbook. The only time I had to wait was when I showed up 30 minutes early (left extra time due to weather) for my appointment, but they even ended up taking me early since the person that was in the next slot cancelled. The weaknesses - their office is in McCandless, which is not very convenient. I ended up taking half days off of work when I had an appointment because it took me an hour to get there, an hour to get back, and usually 15-30 minutes during my appointment.
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Jones Institute at West Penn Allegheny
Pittsburgh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
10
Age 33
4 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Hecht] was very kind. He made the situation light and fun, instead of making it a scary and anxiety ridden experience...He was always the one to perform each test and each procedure. He walks you through everything and explains everything in depth...We tried clomid the first round of iui, but my lining didn’t get to where it needed to be, so we switched to letrozole. The letrozole didn’t help my right ovary produce any follicles, but we used that for the next three rounds of IUI.
Everyone [at MetroHealth] we came in contact with was so kind and cheering us on. It was almost like a family unit. They also worked with your schedule when scheduling things, as much as they could...She [assigned nurse] was very comforting and also seemed like she was invested in everything working. She was very kind and explained anything she needed to...The costs were much cheaper than most places. Each IUI cost $450.00 and our medications only cost around $20.00 for the clomid and the letrozole
How was your experience with Bryan Hecht at MetroHealth?
He was very kind. He made the situation light and fun, instead of making it a scary and anxiety ridden experience. I truly feel like he was just as bummed when it didn’t work out for us. He was always the one to perform each test and each procedure. He walks you through everything and explains everything in depth.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Understand that he has a sense of humor.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
He was very kind to my husband and I and it felt like he was just as invested as we were.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
We tried clomid the first round of iui, but my lining didn’t get to where it needed to be, so we switched to letrozole. The letrozole didn’t help my right ovary produce any follicles, but we used that for the next three rounds of IUI.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
She was very comforting and also seemed like she was invested in everything working. She was very kind and explained anything she needed to.
Describe your experience with MetroHealth.
I liked that it is very private. Rarely do you run into another patient while you are there. Everyone we came in contact with was so kind and cheering us on. It was almost like a family unit. They also worked with your schedule when scheduling things, as much as they could.
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
The costs were much cheaper than most places. Each IUI cost $450.00 and our medications only cost around $20.00 for the clomid and the letrozole
8
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
10
Age 33
1 Fertility Medications
Male Factor
PCOS
Recurrent Pregnancy Loss
European
Latinx
Income $50K - $99K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Hecht is caring, but explains things frankly and directly (which I appreciate). He is action oriented and comes up with a plan to handle the unique circumstances of your case. ... Dr. Hecht remembered the little details about our case after only our first meeting. He also is incredibly responsive on MyChart. ... At our first visit, since we are self pay, Dr. Hecht provided us a list of costs of treatment. ... It's too early to tell yet whether treatment will work as I'm mid cycle and just finished my first round of Femara.
Metrohealth is massively less expensive than Cleveland Clinic or UH. For prepay prices, IUIs run $420 per cycle, follicular ultrasounds are $100, post coital test is $50. Semen analysis is $150 - which is by far the least expensive of any other clinic in Cleveland (including the andrology supply lab which charges $165). ... Melinda [nurse] is wonderful and will work with you - particularly around your work schedule. ... At our first visit, since we are self pay, Dr. Hecht provided us a list of costs of treatment. These costs rise dramatically if you have Metro bill your insurance first.
How was your experience with Bryan Hecht at MetroHealth?
Dr. Hecht is caring, but explains things frankly and directly (which I appreciate). He is action oriented and comes up with a plan to handle the unique circumstances of your case. It's too early to tell yet whether treatment will work as I'm mid cycle and just finished my first round of Femara.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Make sure you are prepared and understand the costs associated with infertility. At our first visit, since we are self pay, Dr. Hecht provided us a list of costs of treatment. These costs rise dramatically if you have Metro bill your insurance first. Follicular ultrasounds run $100, IUI are $420 (plus 1-3 ultrasounds as aforementioned).
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht remembered the little details about our case after only our first meeting. He also is incredibly responsive on MyChart.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
Too soon to include yet.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Melinda is wonderful and will work with you - particularly around your work schedule.
Describe your experience with MetroHealth.
Too soon to tell, but Metrohealth is massively less expensive than Cleveland Clinic or UH. For prepay prices, IUIs run $420 per cycle, follicular ultrasounds are $100, post coital test is $50. Semen analysis is $150 - which is by far the least expensive of any other clinic in Cleveland (including the andrology supply lab which charges $165).
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
IUI - $420 per round ($180 for IUI, $240 for fresh sperm wash, $120 for frozen sperm wash). Semen analysis - $150 Follicular ultrasound - $100 Post Coital test - $50
8
Doctor
Bryan Hecht
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2016, Unknown Success
NPS
10
NPS
N/A
Age 37 - 39
1 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Tubal Blockage
Income $50K - $99K
Professor
1st of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Success w/ Doc Too early to know
I was at the clinic frequently, having initiated 4 cycles, and I saw Dr. Hecht every single visit. If they had bad news for me, he personally phoned me right away and we talked things over. You truly can't ask for more in a physician...You know what you're getting here. His hands were a little bit tied when it came to getting creative with protocols because the clinic is small and they batch retrievals each month. But that's not his fault. ..
Dr. Hecht never has to look at my file to remember who I am. Whenever I am in the office, he's sure to stop and talk.
How was your experience with Bryan Hecht at Jones Institute at West Penn Allegheny?
Dr. Hecht treats me like a person, not a case. I was at the clinic frequently, having initiated 4 cycles, and I saw Dr. Hecht every single visit. If they had bad news for me, he personally phoned me right away and we talked things over. You truly can't ask for more in a physician. He's not conservative in his treatments but there are other clinics that are on the cutting edge and experimental. This isn't one of those clinics and that's okay. You know what you're getting here. His hands were a little bit tied when it came to getting creative with protocols because the clinic is small and they batch retrievals each month. But that's not his fault. That's just the nature of a small clinic. In the end, after having left and gone to two other clinics, I've returned to Dr. Hecht. I trust him. I trust that he has our best interests at heart.
During treatment, were you treated like a number or a human with Bryan Hecht at Jones Institute at West Penn Allegheny?
Dr. Hecht never has to look at my file to remember who I am. Whenever I am in the office, he's sure to stop and talk.
Describe the protocols Bryan Hecht used in your cycles at Jones Institute at West Penn Allegheny and their degree of success.
We initiated 4 IVF cycles with Dr. Hecht. I have DOR and I'm a poor responder. My first cycle was an antagonist cycle with high dose FSH. My second and third cycles were long Lupron cycles worh high dose FSH (to quell spontaneous ovulation) and my fourth cycle was long Lupron with high dose FSH, plus a clomid flare.
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
Nursing Staff
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 25
12 Fertility Medications
Unexplained
Latinx
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hecht is extremely processional, but he does use humor at times to lighten the mood. This might entirely not be for everyone, but for mine and my husbands personalities and treatment it was fantastic. He is extremely knowledgeable and you feel like a person not just a number...Dr. Hecht explained everything we needed and took the time to make us feel comfortable with diagnostic procedures and treatment. He never acted like he was too busy to talk with us.
The clinic [Jones Institute at West Penn Allegheny] is in an outpatient setting instead of attached to a hospital so if you have a late appointment and need bloodwork done you will have to go elsewhere or wait until the next day because the outpatient lab closes at 3:00pm...[Nurses are] Super knowledgeable and compassionate. Always able to answer our questions and didn’t feel annoyed by phone calls.
How was your experience with Bryan Hecht at Jones Institute at West Penn Allegheny?
Dr. Hecht is extremely processional, but he does use humor at times to lighten the mood. This might entirely not be for everyone, but for mine and my husbands personalities and treatment it was fantastic. He is extremely knowledgeable and you feel like a person not just a number.
What's one piece of advice would you give a prospective patient of Bryan Hecht at Jones Institute at West Penn Allegheny?
Be open to the humor, he’s not trying to poke fun or downplay the circumstances of why you’re there but rather make infertility a little less doom and gloom.
During treatment, were you treated like a number or a human with Bryan Hecht at Jones Institute at West Penn Allegheny?
Dr. Hecht explained everything we needed and took the time to make us feel comfortable with diagnostic procedures and treatment. He never acted like he was too busy to talk with us.
Describe your experience with the nursing staff at Jones Institute at West Penn Allegheny.
Super knowledgeable and compassionate. Always able to answer our questions and didn’t feel annoyed by phone calls.
Describe your experience with Jones Institute at West Penn Allegheny.
The clinic is in an outpatient setting instead of attached to a hospital so if you have a late appointment and need bloodwork done you will have to go elsewhere or wait until the next day because the outpatient lab closes at 3:00pm
Describe the costs associated with your care under Bryan Hecht at Jones Institute at West Penn Allegheny.
Costs would’ve been approximately $8000 but with insurance we paid $150.
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Jones Institute at West Penn Allegheny
Pittsburgh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
9
NPS
9
Age 41
3 Fertility Medications
Diminished Ovarian Reserve
Black or African-American
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Overall Dr. Hecht was very professional, honest and compassionate. He never made me feel like I was not important. He remembered me and personal/family stories that I had told him with fidelity. He had a great sense of humor and made every visit comfortable and understanding....I had blood taken and found out I had a diminished ovarian reserve. He then did several test to see what steps I should take in order to have a child. He was very easy to understand and thorough.
Strengths [MetroHealth] were there was never a long wait. The staff was friendly. On the contrast it was at times difficult to get an appointment for my schedule. With my profession I needed more late appointments but the office closed before 4pm....I went to Dr. Hecht to try to see why I was having difficulty getting pregnant. He spoke to me about every issue and the outcomes. I had blood taken and found out I had a diminished ovarian reserve.
How was your experience with Bryan Hecht at MetroHealth?
Overall Dr. Hecht was very professional, honest and compassionate. He never made me feel like I was not important. He remembered me and personal/family stories that I had told him with fidelity. He had a great sense of humor and made every visit comfortable and understanding.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
He is a very good dr.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
He was very personable, friendly and had a great sense of his patience desires/needs
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
I went to Dr. Hecht to try to see why I was having difficulty getting pregnant. He spoke to me about every issue and the outcomes. I had blood taken and found out I had a diminished ovarian reserve. He then did several test to see what steps I should take in order to have a child. He was very easy to understand and thorough.
Describe your experience with your nurse at MetroHealth.
Very thorough and compassionate.
Describe your experience with MetroHealth.
Strengths were there was never a long wait. The staff was friendly. On the contrast it was at times difficult to get an appointment for my schedule. With my profession I needed more late appointments but the office closed before 4pm.
9
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
MetroHealth
Parma
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
NPS
7
NPS
6
Age 34
Male Factor
Unexplained
European
Income $50K - $99K
Writer
1st of 2 Docs
2 IUI With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
I felt he [Dr. Bryan Hecht] listened to me and really let me lead how aggressive, or not aggressive, I was comfortable with in tackling our problems. This did mean he didn't push me at all and missed diagnosing me with diminished ovarian reserve. As a result I lost a year of treatment.
We did one IUI and Dr. Hecht was out that day [from Jones Institute]. The dr. who filled in for him told me during the procedure that it likely wouldn't work. I wanted to cancel everything, demand a refund, and walk out...Payment was due upfront. No price lists were given. It was very much a whirlwind.
How was your experience with Bryan Hecht at Jones Institute at West Penn Allegheny?
When I was seeing Dr. Hecht I didn't know what questions to even ask. I wish I would have asked more questions about everything. I never felt rushed or hurried during my appointments and he always included my husband in the conversation.
What's one piece of advice would you give a prospective patient of Bryan Hecht at Jones Institute at West Penn Allegheny?
He's retiring.
During treatment, were you treated like a number or a human with Bryan Hecht at Jones Institute at West Penn Allegheny?
I felt he listened to me and really let me lead how aggressive, or not aggressive, I was comfortable with in tackling our problems. This did mean he didn't push me at all and missed diagnosing me with diminished ovarian reserve. As a result I lost a year of treatment.
Describe the protocols Bryan Hecht used in your cycles at Jones Institute at West Penn Allegheny and their degree of success.
We did one IUI and Dr. Hecht was out that day. The dr. who filled in for him told me during the procedure that it likely wouldn't work. I wanted to cancel everything, demand a refund, and walk out.
Describe your experience with Jones Institute at West Penn Allegheny.
Dr. Hecht is retiring and another dr is taking over the practice.
Describe the costs associated with your care under Bryan Hecht at Jones Institute at West Penn Allegheny.
Payment was due upfront. No price lists were given. It was very much a whirlwind.
What specific things went wrong at Jones Institute at West Penn Allegheny?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost or damaged samples
Describe the specific things that went wrong at Jones Institute at West Penn Allegheny.
I would have to call for test results after guessing when I thought they would have them back.
7
Doctor
Bryan Hecht
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
6
Clinic
Jones Institute at West Penn Allegheny
Pittsburgh
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 26
2 IUI
Middle Eastern
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Hecht is very knowledgeable and straightforward...never made me lose hope and matched my beliefs in my own faith...Dr. Hecht and his staff were amazing and answered any questions my partner and I had....letrozole each cycle for 5 days starting on day 3 of my period. I would then go in for a mid cycle ultrasound to determine the estimated ovulation date...
Nurse Melinda [at MetroHealth] was the best! She was always attentive to all my questions and concerns. Very easily reachable too...The only complaint I have about the clinic is the hours offered for certain procedures. The timing isn’t as flexible due to the fact I would drive 2 hours to come to my appointments...
How was your experience with Bryan Hecht at MetroHealth?
Dr.Hecht is very knowledgeable and straightforward. I’m very thankful he was able to help me in the process of getting pregnant! I was trying to get pregnant for over 2 years and was finally able to. Dr.Hecht never made me lose hope and matched my beliefs in my own faith.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Go in with an open mind and don’t lose hope. Everything happens for a reason and everyone has different timings in life of when they’ll get their blessings answered.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
Dr. Hecht and his staff were amazing and answered any questions my partner and I had.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
I took letrozole each cycle for 5 days starting on day 3 of my period. I would then go in for a mid cycle ultrasound to determine the estimated ovulation date.
Describe your experience with the nursing staff at MetroHealth.
Nurse Melinda was the best! She was always attentive to all my questions and concerns. Very easily reachable too!
Describe your experience with MetroHealth.
The only complaint I have about the clinic is the hours offered for certain procedures. The timing isn’t as flexible due to the fact I would drive 2 hours to come to my appointments but in the end it was worth it and all worked out!
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
4 of 5
Scheduling
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 34 - 36
3 IUI
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Bryan Hecht] was always understanding, always punctual, efficient, and kept his humor present which I liked. I am very thankful I got this opportunity again to be a mom once more...Being diabetic, he originally denied fertility treatments until I got my sugars under control. At first that really made me mad, but it was me being selfish and I felt it was him caring about no only my health, but my baby's health.
[MetroHealth] Strengths : Communication, scheduling, punctuality and timing. We were always in contact, I always got into my scheduled appointments on time. The communication is key!! Again, as a reminder, fertility process is very slow, and takes much much patience. It could get frustrating when things do not happen immediately and people immediately get discouraged as I did at first. But trust the process and your doctor and team!
How was your experience with Bryan Hecht at MetroHealth?
As previously stated, he originally denied treatments until I got my sugars under control, and once I did we start the process over again. In fact it was him who scanned me and found the reason I may have been having trouble conceiving was because I had left over placenta from my last birth. We did a stat D&C procedure and once again were able to start fertility treatments. I was told from the beginning the few two times may not work, but I still felt discouraged. Dr. Hecht reassured me this is quite normal and by the third try of femara and IUI, I became pregnant! He was always understanding, always punctual, efficient, and kept his humor present which I liked. I am very thankful I got this opportunity again to be a mom once more.
What's one piece of advice would you give a prospective patient of Bryan Hecht at MetroHealth?
Stay hopeful! It is a very long process and does take a lot of patience.
During treatment, were you treated like a number or a human with Bryan Hecht at MetroHealth?
When I originally saw Dr. Hecht, it was during very trying times and covid, but he still went ahead and performed all tests. Being diabetic, he originally denied fertility treatments until I got my sugars under control. At first that really made me mad, but it was me being selfish and I felt it was him caring about no only my health, but my baby's health.
Describe the protocols Bryan Hecht used in your cycles at MetroHealth and their degree of success.
For the first two months we tried Clomid. Made me absolutely crazy and on the third try we started femara. Every month we also did trigger shots.
Describe your experience with your nurse at MetroHealth. (Assigned nurse: Melinda)
Melinda was the primary nurse that I dealt with and she was always informative, warm, inviting and got back to me in timely manner. Being a fertility clinic, a lot of the appointments are short notice, so I applaud them for always getting me in exactly when I needed to be there.
Describe your experience with MetroHealth.
Strengths : Communication, scheduling, punctuality and timing. We were always in contact, I always got into my scheduled appointments on time. The communication is key!! Again, as a reminder, fertility process is very slow, and takes much much patience. It could get frustrating when things do not happen immediately and people immediately get discouraged as I did at first. But trust the process and your doctor and team!
Describe the costs associated with your care under Bryan Hecht at MetroHealth.
Fortunately being an employee for the same company, costs were covered by employer.
10
Doctor
Bryan Hecht
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
MetroHealth
Parma
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5