Hakan Cakmak

UCSF

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolIstanbul U.
ResidencyYale
FellowshipUCSF
San Francisco
499 Illinois Street
San Francisco, CA 94158
(415) 353-7475
On a scale from 0-10, how likely are you to recommend Hakan Cakmak to a friend?
Strongly recommend: 51%Neutral: 32%Don't recommend: 17%8.1
13 assessments
  • 51% Strongly recommend (9-10)
  • 32% Neutral (7-8)
  • 17% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
8.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
6.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend UCSF to a friend?
Strongly recommend: 68%Neutral: 16%Don't recommend: 15%8.5
105 assessments
  • 68% Strongly recommend (9-10)
  • 16% Neutral (7-8)
  • 15% Don't recommend (0-6)
13 assessments
7
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
No
Treatment
6 IUI, 1 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
The one thing about Dr. Cakmak that I think someone should know is that he can be a bit aggressive/stuck on his treatment plan. ... He does argue his points with me, but will give me the information and his opinion and will defer to my choices. ... We are in the middle of our second cycle and I would actually say I probably feel like more of a number now, oddly enough as I feel like we were sort of thrown into our second cycle with much less guidance and hand-holding.
+ Read more
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
How was your experience with Hakan Cakmak at UCSF?
The one thing about Dr. Cakmak that I think someone should know is that he can be a bit aggressive/stuck on his treatment plan. I am undecided so far if this is a good or bad thing. I typically see whoever is on call when coming in for my monitoring visits. Last year, they found fluid in the ultrasound that appeared to be in my right fallopian tube. This would have canceled the plans to complete a fresh transfer. Dr. Cakmak was not convinced that it was in my tube. At the retrieval, there was fluid in my uterus, on the right side. All indications that there likely was fluid in my right tube. He left it up to me, but we had so few embryos, I didn't want to risk doing a transfer with a potential hydrosalpinx. He ordered another HSG, and the report stated that the left tube was "clearly patent" and the right was "likely patent". To me, this was not a clear answer that the tubes were clear, but to him it was. We are in our second round gearing up for another retrieval, and I noticed the fluid again. We just saw him today, and he is still not convinced that it is in the tube. When we were going through it last year, we were so emotionally invested in it all going "well" and were so hard hit by any deviation from the plan, that it was comforting when he wanted to barge ahead and not deviate from the plan. But looking back, it seemed that all of the other doctors we saw on call were more hesitant and cautious than he is. I trust him as a physician. I know he knows his stuff and I have seen his published research and studies. However, this "gung ho-ness" (can't think of a better word, feel free to edit that if necessary :) ) is the thing that has made me consider switching physicians. Simply because I am not sure this is the best fit for me. However, knowing this, I have made an effort to be more knowledgeable about options and vocal about my choices for my treatment plan. He does argue his points with me, but will give me the information and his opinion and will defer to my choices.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
As discussed in the previous question: Do your research on your options, listen to his points and ask questions, but don't be afraid to advocate for your treatment choices. Be prepared for how rigid he can be in the treatment plan. As we learn when we start treatment, things change CONSTANTLY as there is no way of knowing what your body will do. Know your options, and be flexible, as in my experience, he is not as flexible.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Dr. Cakmak sat at our first appointment and stated that he had reviewed all of my medical records, and I had sent over quite a few releases so that they may have all the info needed. He then verbally reviewed all of my info to verify that he had a good understanding of everything. He then gave his recommendations and why he thought each step was the one we needed to take. It wasn't until our failed cycle that I understood that the first IVF is kind of a crap-shoot because they have no way of knowing until then what your issues are or what kind of cycle you really need. We are in the middle of our second cycle and I would actually say I probably feel like more of a number now, oddly enough as I feel like we were sort of thrown into our second cycle with much less guidance and hand-holding. However, it is hard to say if this is because it is my second time around or if it is because my nurse resigned prior to me starting my second round, so the nurse I have now is a nurse for another doctor on staff.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
1 IVF: Antagonist, planned to be a fresh transfer. Can't remember the dosing, but I was on birth control in the prep month (and estrace? can't recall), then menopur, gonal F during the cycle, cetrotide to suppress, and had planned on using an HCG/Lupron trigger, but my estrogen levels indicated that I should not do the Lupron trigger, so it was just HCG. High number of eggs retrieved and my estrogen levels put me at risk for OHSS, but luckily did not develop this. Due to potential hydrosalpinx and low number of embryos at day 5, I elected to change it to a freeze-all. Then FET with 1 embryo (only one left on day 6 that was also euploid). 2. (current cycle) Long agonist (doctor decision based on poor quality embryos at last cycle--25 retrieved, 18 mature, 16 ferilized, 8 embryos on day 3, 4 on day 5, 2 made it to blastocyst on day 6, one euploid, one anuploid). 10 units Lupron during prep month. 150 Gonal F, 150 Menopur (decreased to 75 on last day of stims), 25 units Omnitrope (human growth hormaone- to address egg quality thought to be the reason fro poor embryo quality). I will be triggering tonight with 5000 HCG. Planned to be a fresh transfer (day 3 if not at blastocyst criteria, day 5 if they do meet blastocyst criteria), but I will request they look for fluid in my uterus at the egg retrieval.
Describe your experience with your nurse at UCSF. (Assigned nurse: Audra during my first cycle, Maria during my second)
I was glad to have an assigned nurse at this clinic. My first nurse was attentive and responsive. She had joked that she was a "stalker nurse" and would be calling me all the time, but really this was helpful and appreciated. She was a bit clinical during my miscarriage (not at all insensitive though). My second nurse is on loan from another doctor in the practice as Audra left. The day I called to say I wanted to get started and report my day one of the cycle, was her last day. My second nurse, Maria, has also been out of the office for parts of my cycle. When I have called her directly and emailed her, she has always called back or emailed and has let me know when she would be out of the office. I appreciate that she works later hours as it was frustrating trying to make sure I called Audra before 3 or 3:30 as she typically left for the day then and inevitably something would come up a 3:45. Maria has been friendly and personable. I generally have had no issue getting in touch with anyone on the care team. However, there was a day during this cycle that I had significant cramping throughout the day on a day I did not have to go to the clinic for monitoring. I was concerned that I was developing an issue, possibly ovarian torsion as it was localized to one side. I called the care team line as I knew Maria was out of the office and never received a call back. This was unusual as this had not happened before and of course happened on the day I was concerned about a serious side effect of the treatments.
Describe your experience with UCSF.
I don't know if people can request certain doctors. I just called and was sent to the first available, I think, but it'd be worth it to ask and to check out all the doctors who have been reviewed to see who is a good fit for you. Know that you will see whoever is on call for that day, but it is your doctor who is going to be making the treatment plans and making the big decisions for you. I did not mind seeing other doctors. I felt like it gave me perspective about my own doctor. I was appreciative that my care was not passed off to a nurse practitioner like at other clinics. However, it may be important to others that you see your doctor at each visit, in which case another clinic may be a better fit. The billing department is a nightmare.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
My visits were covered. Follow-ups are free if you are on the self-pay. We initially went to this clinic due to insurance coveraage. The only clinics that were "in-network" for my insurance were in San Francisco. So we billed insurance for office visits and my water ultrasound. However, once we got ready for the cycle, about 5 days before the first monitoring appointment (when we'd have to pay), we got notice that to use our insurance, they were going to charge $32,000, and given that we had a lifetime max of $15,000 (and not taking into account we had already used some of that for the visits, ultrasounds, and meds), we would have to pay $17,000. Or we could chose the self-pay option, bill none to our insurance and pay $16,000. Insurance was the whole reason we went to this clinic, and in the end, it was cheaper not to use it. Our second cycle, when I informed my nurse we only had $4,500 left and we'd be using it for meds, she said we should utilize the 340B medication program. What Freedom pharmacy had charged my insurance $6000+ only cost me $250 through this program. She stated that we could then use the $4500 left on my cycle. I knew this was likely not the case, but I figured we could save that money for something else since I didn't like that Freedom wasn't transparent in what they were charging my insurance, so ordering through them with a limited amount of funds left meant I didn't have any way of knowing what I would be charged in overage after the $4500 was gone. Our first monitoring appointment was on a Saturday, and the billing department sent me a letter of financial obligation on Friday at 3PM. Turns out, I was right and we can't partial-bill, so there's no way to use that $4500 toward a cycle. They were gracious and understanding and are letting us pay at a later date rather than at the first monitoring appointment. We are still looking at about $16000 for a fresh transfer cycle with monitoring and egg retrieval. $4000 for a FET. Plus medications.
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
My doctor and the geneticist I met with at UCSF both really wanted me to implant one, but are allowing me to implant two. They educated me on the risks of implanting two and the risks of carrying twins.
7
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
5 IUI, 2 IVF, 2 Embryo Freezing
Diagnosis
Unexplained
8
Dr. Cakmak is very clear and direct. He's not going to be a shoulder to cry on but he feels very focused on results. I felt like he cared when I had a failed cycle but was not overly invested. I liked that he felt competitive with himself--like he was going to figure out this problem....Dr. Cakmak used a very middle of the road treatment my first ivf cycle (I had unexplained). When my fertilization rate appeared low (and the first round didn't work) he came back with a very specific and totally new plan which included HGH.
+ Read more
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
Yes
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 2 IVF, 2 Embryo Freezing
Diagnosis
Unexplained
8
How was your experience with Hakan Cakmak at UCSF?
Dr. Cakmak is very clear and direct. He's not going to be a shoulder to cry on but he feels very focused on results. I felt like he cared when I had a failed cycle but was not overly invested. I liked that he felt competitive with himself--like he was going to figure out this problem.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
This doctor is not going to be your best friend but he'll do everything he can to get you the results you want.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Dr. Cakmak is very science oriented and has a mind more oriented that way.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
Dr. Cakmak used a very middle of the road treatment my first ivf cycle (I had unexplained). When my fertilization rate appeared low (and the first round didn't work) he came back with a very specific and totally new plan which included HGH. The second round worked. I think Dr. Cakmak is more comfortable with transferring multiple embryos than other doctors (my first round he suggested three which felt aggressive and I pushed back). I'm very happy to have ended up with (healthy!) twins but it is a much higher risk pregnancy. I think it's important to educate yourself on the risks as this doctor doesn't underscore them.
Describe your experience with your nurse at UCSF. (Assigned nurse: carolyn clarke)
Everyone was amazing. I didn't know anyone overly well but they were super on the ball and compassionate.
Describe your experience with UCSF.
Highly organized and dependable. Not super intimate but very warm. Worked hard to get you in when you needed and always responded quickly. Professional and easy to communicate with. Rotating staff of maybe 30 nurses so you would often work with the same people week to week. Would definitely recommend.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
Ah, I don't really remember exact specifics. About 45k for 2 rounds of IVF
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
I found Dr. Cakmak very open to transferring multiple embryos and not overly invested on communicating the potential downside of a multiples pregnancy.
8
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
39
Treated
2018
Success with this Doc
No
Treatment
7 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Unexplained
9
Dr. Cakmak is a great person who truly cares. He's meticulous in his work and thoroughly evaluates all factors related to my situation. While undergoing the saline sonogram (probably the most painful part of the ivf process), Dr. Cakmak tried earnestly to distract me from the pain. It still hurt - but I appreciate that he tried.... Dr. Cakmak spent the time to explain the issues and discussed future solutions after our failed first round yielded no embryos. I was certainly hopeful for an improvement between my own first and second rounds. While the results did improve, we continue to work with Dr. Cakmak to understand why we haven't
+ Read more
Age
39
Treated
2018
Success with this Doc
No
Race
European, East Asian
Income
$200K - $499K
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Unexplained
9
How was your experience with Hakan Cakmak at UCSF?
Dr. Cakmak was a recommendation from a friend who had a successful pregnancy after two rounds of IVF. Dr. Cakmak spent the time to explain the issues and discussed future solutions after our failed first round yielded no embryos. I was certainly hopeful for an improvement between my own first and second rounds. While the results did improve, we continue to work with Dr. Cakmak to understand why we haven't had a successful pregnancy. With an upcoming appointment, I'm looking forward to understanding what else can be evaluated and how best to move forward. I trust Dr. Cakmak and the UCSF team and remain hopeful and optimistic in a positive outcome. I know that he cares and with his diligent and analytical behavior, I trust we can find success together.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
He's slightly socially awkward but he's got a great heart!
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Dr. Cakmak is a great person who truly cares. He's meticulous in his work and thoroughly evaluates all factors related to my situation. While undergoing the saline sonogram (probably the most painful part of the ivf process), Dr. Cakmak tried earnestly to distract me from the pain. It still hurt - but I appreciate that he tried.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
The first round started after my period and consisted of 2 shots per day of Gonal-F and Menapur. It ended with a trigger shot. This yielded 6 eggs of which 1 was suitable for ICSI which did not become an embryo. So we had nothing. The second round started with Lupron (10 units) after confirmed ovulation and then after my period I had 3 shots per day of Gonal-F (225IU), Menapur (2 powders in 1 cc), growth hormone (Omnitrope - 1.45mg). This yielded 6 eggs of which 2 were suitable for ICSI and became embryos. Daily shots of progesterone in oil began the day after retrieval until the pregnancy test. They transferred both embryos on day 2. The pregnancy test was negative after 2 weeks.
Describe your experience with your nurse at UCSF. (Assigned nurse: Audra Katz)
Audra and the support team were great in making sure I got all the appointments I needed. They accommodated me when I was running late and they had an overall supportive and empathetic disposition. They were great.
Describe your experience with UCSF.
UCSF clinic is great. They did a great job with the orientation, the facilities are incredible and the staff is compassionate. The billing department is hard to get a hold of. At some point, there was a billing issue and they assumed responsibility and did not charge me for the additional blood tests. I truly appreciated that.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
Without insurance coverage, we opted to use Arc Fertility which would cover 1 retrieval and 2 transfers. Given we had nothing to transfer during the first cycle, we paid out of pocket and it cost around $10K. We applied the Arc Fertility package to our 2nd round of IVF and it cost $15,212. Medications were separate.
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
We agreed on a strategy that if we had 6 or more embryos we would freeze all and PGS test all of them. Anything less than 6, then we would do a fresh transfer of up to 3 embryos. Given the risk of failure at each possible juncture we agreed that this made sense.
9
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33
Treated
2018
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
Dr. Cakmak is well read and a respected clinical researcher. He has published extensively and reflected current knowledge of the state of the science as he outlined our treatment plan and as we encountered setbacks. He uses lots of statistics, but was also comfortable talking about how we have not fit those statistics thus far. Of note, his cadence is very typical of a clinical researcher- he does best when you save questions till the end of him running through his algorithms and plans.
+ Read more
Age
33
Treated
2018
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
How was your experience with Hakan Cakmak at UCSF?
Dr. Cakmak is well read and a respected clinical researcher. He has published extensively and reflected current knowledge of the state of the science as he outlined our treatment plan and as we encountered setbacks. He uses lots of statistics, but was also comfortable talking about how we have not fit those statistics thus far. Of note, his cadence is very typical of a clinical researcher- he does best when you save questions till the end of him running through his algorithms and plans. He is an optimist and encouraged me and my partner to maintain hope even when this was hard. He always seems to have the next step planned out incase the one in front of us doesn't work. He is also very clear that if/when he feels that it is unlikely we will get pregnant, he will be honest and clear with us. He doesn't push procedures or treatments that are unlikely to yield results.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
Bring a list of questions to your appointment and ask them after he has reviewed his assessment and plan.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Dr. Cakmak feels like a member of our team. He has a dry sense of nerd-humor but I know he cares for us a lot and wants us to succeed at our common goal.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
Climid with HcG trigger for IUI, with resulting multiple follicle yield each round. IVF stimulation: Antagonist protocol (used given borderline diminished ovarian reserve) yielded more eggs than expected (a good thing).
Describe your experience with your nurse at UCSF. (Assigned nurse: Carolyn)
Carolyn held my hand (via the phone) through complex regimens and lots of bad news (including a miscarriage). She returns calls the same day (although when I was going through IVF, I called her on 15 minute increments because an hour seemed like an eternity- which is a bit unrealistic now that I look back). She is a saint for dealing with hormonal, grieving women.
Describe your experience with UCSF.
Spa like atmosphere- private, calm and quiet- puts me in a good place for procedures. Front desk staff is kind, although doesn't always recognize when people are in line to check in. Clinic staff is thorough in checking ID and ensuring they have the right patient, which felt reassuring. Billing coordinators took weeks to respond to emails.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
$15k for IVF stimulation cycle with retrieval and embryo transfer, $400 for medications; $3500 for frozen embryo transfer IUI cycles were covered by insurance
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
He didn't have a strong preference (given multiple failed rounds), but educated us on risks of multiple gestation.
10
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
39
Treated
2018
Success with this Doc
?
Treatment
1 Embryo Freezing
Diagnosis
9
Whenever I spoke directly with Dr. Cakmak, he's always willing to explain things in detail with a great deal of patience and honesty. Although he sees so many patients at once, he remembers the details about you and addresses the specifics whenever he sees you. He's very data-oriented which I appreciate. He doesn't sugar coat things and tries to set the most realistic expectations along the way (while also being calming). Although most of my visits and phone conversations were with his team or colleagues
+ Read more
Age
39
Treated
2018
Success with this Doc
?
Race
East Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing
Diagnosis
9
How was your experience with Hakan Cakmak at UCSF?
Dr Cakmak comes across a little socially awkward but it's well compensated by his calm, patient, and data-driven communication style. He's a very sweet person who cares about achieving the best possible results for you, while also helping to set realistic expectations along the way.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
To look beyond his bit of social awkwardness!
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Whenever I spoke directly with Dr. Cakmak, he's always willing to explain things in detail with a great deal of patience and honesty. Although he sees so many patients at once, he remembers the details about you and addresses the specifics whenever he sees you. He's very data-oriented which I appreciate. He doesn't sugar coat things and tries to set the most realistic expectations along the way (while also being calming). Although most of my visits and phone conversations were with his team or colleagues, I could tell that he was guiding them along the way. He's also responsive when you need to get a hold of him.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
* Initial ultrasound showed slow follicle growth (13 follicles; smaller in size) Days 1-6: Menopur 150; Gonal F 225 * Day 7 ultrasound showed sudden follicle growth (around 25-30) with a couple follicles growing faster than others so I was told to immediately start using Ganirelix as an antagonist. Days 7-8: Menopur 150; Gonal F 150; Ganirelix 250 * Dr Cakmak reduced the stimulants to help follicles catch up to one another and ordered an extra trigger shot - Lupron (in addition to HGC trigger) Days 9-10: Menopur 150; Gonal F 100; Ganirelix 250 * Stimulants reduced again Days 11-? (today is Day 11): Menopur 75; Gonal F 100; Ganirelix 250
Describe your experience with your nurse at UCSF. (Assigned nurse: Audra Katz)
Audra is a thorough communicator and is good about contacting you in a timely manner to provide reminders or new instructions.
Describe your experience with UCSF.
WEAKNESSES: The hardest part of the whole process was getting the first appointment booked with a doctor. When you call, you get diverted to a voicemail where you leave your info. If you do not pick up when they call you, they tell you to call the same number back (which then results in another voicemail). 4-5 voicemails later, I finally got an appointment booked. Phew! The next hardest part was dealing with their Cisco secure email system which sometimes wouldn't always load the email properly, particularly if large files were attached. The initial email with a long list of instructions and action items for both my husband and I was also hard to read -- it was very MS Word 97! You need to be super detail-oriented to get through that email and also the additional verbal instructions provided over the phone for all the initial lab work, orientations and forms. The last frustration is their Financial Navigators team. They're understandably very busy but it's challenging getting a response from them if you have questions about billing and insurance. STRENGTHS: Once you get your first appointment booked and get through the initial pre-work, the rest was pretty seamless and easy to follow. The staff (front desk, phlebotomists, nurses, MDs) are all super responsive and kind, and made sure I understood each step of the process. It was easy to book follow-up appointments in person and there was rarely a line to talk to the front desk. The facility is also really nice - making it a pleasant environment to visit multiple times. There's easy parking below that isn't too expensive and there's a Walgreens just down the street for any last minute refills that you may need.
9
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
41 - 43
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
10
We did two mini IVF cycles [with Dr. Cakmak], the first I didn’t respond so well...The second time the protocol was changed to include human growth factor injections (to improve egg quality), and froze all embryos that reached 5 days (so my body could recover and be prepared for the transfer)...I felt I was respected and my personal circumstances were taken into consideration. Dr Hakan listened to our ideas and took time to explain what works well for people in our position.
+ Read more
Age
41 - 43
Treated
2016 - 2018
Success with this Doc
Yes
Race
European, East Asian
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
10
How was your experience with Hakan Cakmak at UCSF?
Dr Hakan Cakmak (not Cakmak Hakan) is a very kind and professional individual. He is capable of seeing beyond the regular methods and integrating cutting edge ideas. We were able to continue along a pathway of hope when other Drs had tried pushing us in directions we didn’t want to go. We highly recommend Dr Cakmak and appreciate his help in assisting us with creating our next generation with our own genetic material.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
Older ladies remain calm if he repeats how age plays a major role in egg quality.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
I felt I was respected and my personal circumstances were taken into consideration. Dr Hakan listened to our ideas and took time to explain what works well for people in our position.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
We did two mini IVF cycles, the first I didn’t respond so well. The egg retrieval collected 4 of 8 eggs but only 2 were mature. We ended up with one embryo of 3 days that resulted in a negative pregnancy test. The second time the protocol was changed to include human growth factor injections (to improve egg quality), and froze all embryos that reached 5 days (so my body could recover and be prepared for the transfer). We had 2 frozen embryos they both made it through the thaw and were implanted. I was having daily Progesterone injections and 3 day estrogen patches to prepare my uterus for the embryos and make it a receptive environment. We were lucky enough for one embryo to implant and become a healthy pregnancy. We couldn’t afford the genetic testing of the embryos but the subsequent blood screening panels were negative to all 175 conditions. I continued the daily Progesterone and estrogen patches until the roughly the end of trimester 1.
Describe your experience with your nurse at UCSF. (Assigned nurse: Carolyn Clarke)
Our nurse was very responsive to all messages, even if she was not working I was able to contact a member of the team. Carolyn is a very positive and encouraging lady, she gave me hope and I looked forward to seeing her. She understands how stressful infertility is and her support really made the infertility journey less scary and manageable.
Describe your experience with UCSF.
This clinic caters to everyone possible. They are helpful towards people who can’t afford treatment at private clinics. Important to ask for help and find ways to make treatment and medications feasible. There is a way of paying up front costs to get a reduction of fees. Costs were a major factor for us to get access to fertility treatment, the UCSF have government funding so the costs are less.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
$12K roughly for upfront payment of mini IVF freeze all day 5 embryos, frozen transfer with ICSI.
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
Because of my advanced maternal age we were able to implant more than one which we were happy to do.
10
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

6
Age
26 - 27
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
6
Since I rarely see Dr. Cakmak during my visitations, I can't really say much about his strengths. Based on my initial consultation, he explained the whole IVF process to us and it made a lot of sense. He also tries to make me feel comfortable by trying to engage in conversations while performing the sonogram.... I do have to say that one of his weakness is not being able to do a smooth transfer on transfer day even with a mock transfer.
+ Read more
Age
26 - 27
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
6
How was your experience with Hakan Cakmak at UCSF?
Since I rarely see Dr. Cakmak during my visitations, I can't really say much about his strengths. Based on my initial consultation, he explained the whole IVF process to us and it made a lot of sense. He also tries to make me feel comfortable by trying to engage in conversations while performing the sonogram. He had a positive attitude and believed that I would have a successful pregnancy even after multiple failed attempts. I do have to say that one of his weakness is not being able to do a smooth transfer on transfer day even with a mock transfer. He stated that I have a very curvy cervix but other providers were able to do it without working with me.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
I would advise a patient to not expect to meet or see Dr. Cakmak other than the initial consultation. Since I was unsuccessful, I had the option of doing a follow-up with him but other than that, you would have to go through the staff. You would only see him if your appointment happens to land on the day he is on duty because UCSF has multiple providers working in the same clinic.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
I honestly don't know how other clinics work but I feel like they don't care for the patient as a whole. They don't check/evaluate the patient's wellness during the visit. I never got evaluated for why I I was unsuccessful 3 times and had 1 miscarriage.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
I don't remember protocols for the retrieval process because it was about two years ago. I do remember that in the beginning, he only gave me 1cc or progesterone and then after being unsuccessful, increased it to 2cc and I got pregnant but had a miscarriage. For the last two transfers, we started at .5cc for two days, 1cc for two days, and then 1.5cc up until I found out the pregnancy results.
Describe your experience with the nursing staff.
All I have to say is that for the most part, the nursing staff were kind and helpful. Everyone always greet me and my husband with a smile.
Describe your experience with UCSF.
The clinic's strengths is that they treat you with respect. The weakness of the this clinic is that they work as a team where you can see anybody within the clinic so there is really no bonding between patient and provider.
Describe your experience with your monitoring appointments at UCSF.
Well we live out of town so going in for an appointment would be the whole day. All the appointment was never convenient for us as far as the day goes but they did let us choose the time that is convenient for us.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
retrieval=$12,000, anesthesia=$800, sonogram=$600, genetic testing=$300, freezing embryos=$500 initially (increases by $100 every year), FET=$3000, medications/supplies=$500-$1000
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
My doctor strongly suggested that we only transferred one embryo because I was 26 at the time and he said young people have a high success rate. After the first failed attempt, our doctor allowed the following two attempt to have two embryos. He informed us that a single healthy baby was their goal and that multiple births might be risky.
6
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

0
Age
35
Treated
2016
Success with this Doc
No
Treatment
5 IUI, 3 IVF, Donor Eggs, Donor Sperm, Surrogacy
Diagnosis
0
Dr. Hakan was the first infertility doctor I see. I only talked to him once. Because my husband has 0 sperm count, we decided to do IUI with donor sperm. I only saw him once when we first decided on the plan. He never followed up with me after that. I'm not even sure if he ever looked at my test results. I did 5 cycles of IUI all negative. The doctor never once proposed any different approaches, never discussed with me on the result at the end of each cycle.
+ Read more
Age
35
Treated
2016
Success with this Doc
No
Race
East Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1st of 4 Docs
Treatment
5 IUI, 3 IVF, Donor Eggs, Donor Sperm, Surrogacy
Diagnosis
0
How was your experience with Hakan Cakmak at UCSF?
Dr. Hakan was the first infertility doctor I see. I only talked to him once. Because my husband has 0 sperm count, we decided to do IUI with donor sperm. I only saw him once when we first decided on the plan. He never followed up with me after that. I'm not even sure if he ever looked at my test results. I did 5 cycles of IUI all negative. The doctor never once proposed any different approaches, never discussed with me on the result at the end of each cycle. I later switched to Kaiser, and was diagnosed that I had a bloated left ovarian tube, which would produce toxic liquid that cut my pregnancy success rate half. I felt I wasted a lot of time and money for doing the 5 cycles of IUI at UCSF without finding out anything.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
go to someone else who actually cares.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Only see him once, never talked or followed up with me after that. I'm not even sure if he ever looked at my test results. I did 5 cycles of IUI all negative. The doctor never once proposed any different approaches proactively, never discussed with me on the result at the end of each cycle. I later switched to Kaiser, and was diagnosed that I had a bloated left ovarian tube, which would produce toxic liquid that cut my pregnancy success rate half. I feel I wasted a lot of time and money for doing the 5 cycles of IUI at UCSF without finding out anything.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
Dr. Hakan suggested medical assisted IUI with donor sperm. As I was not aware of any infertility issue on my part, I suggested I'll try the first cycle without medicine assist, which didn't work. The following 4 cycles are all medicine assisted, none of them worked either. Dr. Hakan never reviewed the result with me after each failed cycle. I felt like really left in the dark just trying by myself. Later at a different facility, I was diagnosed with one dialect fallopian tube, and also with poor egg quality.
Describe your experience with the nursing staff.
Nurses are okay
Describe your experience with UCSF.
I have a friend who got good treatment at UCSF and got pregnant, but my experience here with Dr. Hakan was terrible. He just didn't show any care at all. I guess the doctor quality can vary a lot at this facility, be sure to choose a good doctor who really cares. Talk to a few before you begin your treatment.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
My insurance covered most of the cost, but the billing process was slow,and I received a bill from them a year after the treatment when I already changed insurance.
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
didn't discuss that
0
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33
Treated
2015
Success with this Doc
Yes
Treatment
4 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Other, Unexplained
10
Dr. Cakmak is a very patient and dedicated doctor. He makes the time for his patients and is willing to entertain EVERY question. Since I had a diagnosis of unexplained infertility this was difficult to know what course of treatment to take. Through a series of trials (and trials and trials) and errors, we finally ruled out every reason.... We did another fresh cycle (with UCSF) and waited longer to harvest. I forget how many eggs they got. 17ish. More were mature. We had average losses by day 3 and 5. Transferred one that failed. Next time FET we transferred two. Failed. Next FET we tried uterine scratch and glue/hcg and it failed. We were out of embryos. We did another fresh cycle. Did a uterine biopsy and sent that away to determine if the timing was off. We had all embryos pgs tested. On our final cycle, we transferred 1 pgs normal 6aa embryo. I thought, there is no reason this shouldn't work...and finally it did. Our son was born healthy at 39 weeks.
+ Read more
Age
33
Treated
2015
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Graphic Designer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Other, Unexplained
10
How was your experience with Hakan Cakmak at UCSF?
Dr. Cakmak is a very patient and dedicated doctor. He makes the time for his patients and is willing to entertain EVERY question. Since I had a diagnosis of unexplained infertility this was difficult to know what course of treatment to take. Through a series of trials (and trials and trials) and errors, we finally ruled out every reason. After transferring a pgs-normal 6aa embryo, it worked. Lots of time, money, tears and care went into having our son, and I feel like our success was Dr. Cakmak's as well. He was with us as a doctor, and also as a counselor.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
Be patient. I know it really hurts to hear, but making babies takes time and can be an incredibly frustrating experience. It might not work the first or second or third or fourth time. Be prepared to pay for multiple cycles. You are stronger than you think.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Dr. cakmak was with us during every step of our horrible, frustrating journey. We had a "post mortem" conversation after every failed cycle to evaluate what worked and what didn't and where to go from there. We didn't live close to the clinic, but Dr. Cakmak made time for us on the phone. However long it took to understand and talk through it. We also talked via phone during the process. I talked to the nurses too, but Dr. Cakmak's availability to me made me feel like he cared and was in this together with me. We also occasionally communicated via email. The only thing that might have made me feel like a number was when I talked to the nurses (not the ones in the OR, but the ones who scheduled and went over meds with me - they were not nice or helpful). Also would have liked Dr. Cakmak to do all harvests and transfers, but I understand he couldn't be there every time. He did do the last and final successful transfer (and many others along the way when he could be there).
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
We went to Dr. Cakmak after kaiser couldn't fit us in for a repeat cycle (when the first failed). At our first cycle (kaiser) we had A LOT of immature eggs. 17/22 harvested to be exact. This is not normal. Dr. C reviewed their evidence to harvest when they did and he would have made the same choice, so something was wrong not with protocol but with my response. We did another fresh cycle (with UCSF) and waited longer to harvest. I forget how many eggs they got. 17ish. More were mature. We had average losses by day 3 and 5. Transferred one that failed. Next time FET we transferred two. Failed. Next FET we tried uterine scratch and glue/hcg and it failed. We were out of embryos. We did another fresh cycle. Did a uterine biopsy and sent that away to determine if the timing was off. We had all embryos pgs tested. On our final cycle, we transferred 1 pgs normal 6aa embryo. I thought, there is no reason this shouldn't work...and finally it did. Our son was born healthy at 39 weeks.
Describe your experience with your nurse at UCSF. (Assigned nurse: Audra (she left))
Primary nurse was on leave, so others filled in. Bad communication. Felt like a number here!
Describe your experience with UCSF.
UCSF has quality doctors, state of the art facilities, and can handle your care...at a price! Too bad insurance doesn't cover ivf!
Describe the costs associated with your care under Hakan Cakmak at UCSF.
$13k per fresh cycle plus meds ($5-6k). FETs were cheaper. I forget how much.
Describe Hakan Cakmak's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UCSF.
He prefers single embryo transfers. Twins are more risky and a lot more work as a parent!!!
10
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Hakan Cakmak at UCSF.

6
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
No
Treatment
12 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
6
I like him [Dr. Cakmak Hakan] . He is direct and comes across as honest and caring. He's a little bit awkward when it comes to bedside manner, but I take that as his "scientific" background, not that he doesn't care. Always asked how I was feeling, checked in on my husband, daughter, etc...As minimal meds as possible. Always open to searching for generics, etc (meds cost savings.) Respectful of what my insurance would cover.
+ Read more
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
6
How was your experience with Hakan Cakmak at UCSF?
I like him. He is direct and comes across as honest and caring. He's a little bit awkward when it comes to bedside manner, but I take that as his "scientific" background, not that he doesn't care. Always asked how I was feeling, checked in on my husband, daughter, etc.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
Make sure to schedule tie with him. As a research clinic, he typically won't be there at all of your appointments.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
always would meet with me or talk on the phone if I asked. Also gave great explanations of what was happening.
Describe the protocols Hakan Cakmak used in your cycles at UCSF and their degree of success.
As minimal meds as possible. Always open to searching for generics, etc (meds cost savings.) Respectful of what my insurance would cover.
Describe your experience with your nurse at UCSF. (Assigned nurse: Thuy Nguyen)
I've been working with Thuy for a long time. She is quick to call me back, and help me get sone what I need. I only wish that there system allowed for direct communication and leaving messages 24/7, don't just during business hours. If it's outside business hours you get routed through the standard phone tree.
Describe your experience with UCSF.
I like that it's a teaching hospital. You get a lot of different caregivers, but this didn't bother me. I like that there is one dedicate care coordinator nurse that is your go-to. It is harder to develop a 1-1 close relationship with your doctor.
Describe the costs associated with your care under Hakan Cakmak at UCSF.
$20,000 for IVF (total, including meds.) Not sure on prices for IUI (my insurance covered.)
What specific things went wrong at UCSF?
  • Canceled a cycle due to clinic error
6
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
35 - 37
Treated
2016 - 2018
Success with this Doc
?
Treatment
2 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
8
I always had full trust that I was being presented with appropriate, well-supported advice and that my care was in good hands. His [Dr. Cakmak] bedside manner is perhaps not the best in that communication style is a bit forced-friendly, but honestly that was less important to me than that I was getting top-notch care.... Office visits included detailed reviews of what had happened, all our options, and the opportunity for me to ask any and all questions.
+ Read more
Age
35 - 37
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
8
How was your experience with Hakan Cakmak at UCSF?
I always had full trust that I was being presented with appropriate, well-supported advice and that my care was in good hands. His bedside manner is perhaps not the best in that communication style is a bit forced-friendly, but honestly that was less important to me than that I was getting top-notch care.
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
Explain what matters to you. Do you want to hear the numbers/odds, or do you prefer to hear anecdotal stories? Are you willing to do absolutely anything it takes, or do you have limits? He will appreciate your candor.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
Office visits included detailed reviews of what had happened, all our options, and the opportunity for me to ask any and all questions.
Describe your experience with UCSF.
The front desk staff, coordinators, nurses, and doctors in this practice are all first rate and extremely good. The facilities are pristine too. Only downsides are it is very expensive (more than the average - part of that is it's SF) and the billing department is a complete nightmare.
8
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor
10
Dr. Cakmak is caring, would definitely listen to all your concerns, upfront about the risks and expectations. He would always follow up, even on weekends, if there is an issue outstanding. I felt very well cared for and absolutely trusted his advice and recommendations.... The nurses were absolutely fantastic. Always on top of everything and super easy to reach and talk to. I always felt super comfortable speaking to them regarding my treatment.
+ Read more
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor
10
How was your experience with Hakan Cakmak at UCSF?
Dr. Cakmak is caring, would definitely listen to all your concerns, upfront about the risks and expectations. He would always follow up, even on weekends, if there is an issue outstanding. I felt very well cared for and absolutely trusted his advice and recommendations.
Describe your experience with your nurse at UCSF. (Assigned nurse: Audra and Carolyn)
The nurses were absolutely fantastic. Always on top of everything and super easy to reach and talk to. I always felt super comfortable speaking to them regarding my treatment.
Describe your experience with UCSF.
New facilities, quick appointments (rarely much wait), all the staff is super helpful and friendly. The finance department seemed a little out of synch with my case, which had some financial consequences on my insurance coverage.
10
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UCSF
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
27
Treated
2015
Success with this Doc
No
Treatment
IVF, 1 Egg Freezing (cancer)
Diagnosis
Cancer, Anovulation, Diminished Ovarian Reserve, Poor Egg Quality, Other
7
Although I did not get the results I was hoping for in his care, he [Dr. Hakan] was realistic about my chances which I appreciated and helpful where he could be. However, his care team and the other staff did not communicate well with each other and him.
+ Read more
Age
27
Treated
2015
Success with this Doc
No
Race
European, Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, 1 Egg Freezing (cancer)
Diagnosis
Cancer, Anovulation, Diminished Ovarian Reserve, Poor Egg Quality, Other
7
What's one piece of advice would you give a prospective patient of Hakan Cakmak at UCSF?
He is a great doctor, will be realistic yet willing to take what you are hoping to achieve into account and work with you.
During treatment, were you treated like a number or a human with Hakan Cakmak at UCSF?
I felt that the doctor gave great care. Although I did not get the results I was hoping for in his care, he was realistic about my chances which I appreciated and helpful where he could be. However, his care team and the other staff did not communicate well with each other and him.
Describe your experience with your nurse at UCSF. (Assigned nurse: Janet)
They did not communicate well with the doctor. Also, it was very difficult to get ahold of anyone if I had questions that didn't relate directly to the cycle.
What specific things went wrong at UCSF?
  • Failed to call with results
7
Doctor
Hakan Cakmak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
Operations
– Read less
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